Mapping E-Commerce Locally And Beyond: Citt K12 Special Investigation Project,
2021
California State University, Long Beach
Mapping E-Commerce Locally And Beyond: Citt K12 Special Investigation Project, Thomas O’Brien, Deanna Matsumoto
Mineta Transportation Institute
As all aspects of the American workplace become automated or digitally enhanced to some degree, K12 educators have an increasing responsibility to help their students acquire the technical skills necessary to organize and interpret information. Increasingly, this is done through Geographic Information Systems (GIS), especially in careers related to transportation and logistics. The Center for International Trade & Transportation (CITT) at CSU Long Beach has developed this K12 Special Investigation Project to introduce ArcGIS StoryMaps, an engaging, accessible and sophisticated web-based GIS application. The lessons center on e-commerce and its accompanying environmental and economic impact. Still, the activities can be …
Transforming Businesses With E-Commerce Intelligence,
2021
Singapore Management University
Transforming Businesses With E-Commerce Intelligence, Yuanto Kusnadi, Gary Pan
Research Collection School Of Accountancy
2020 had been an extraordinary year as the Covid-19 pandemic struck almost all countries in the world and created an extraordinary impact on businesses worldwide. Singapore and many other Southeast Asian countries were not spared and had to implement lockdowns swiftly. To cope with physical store closures and the increased volume of online transactions, most businesses tried to revamp their business models and set up online stores to capitalise on the rise of the e-commerce wave. With the growing trend of online transactions, it has become imperative for companies operating in the Fast Moving Consumer Goods (FMCG) industry to track …
Building Legal Datasets,
2021
Singapore Management University
Building Legal Datasets, Jerrold Soh
Research Collection Yong Pung How School Of Law
Data-centric AI calls for better, not just bigger, datasets. As data protection laws with extra-territorial reach proliferate worldwide, ensuring datasets are legal is an increasingly crucial yet overlooked component of “better”. To help dataset builders become more willing and able to navigate this complex legal space, this paper reviews key legal obligations surrounding ML datasets, examines the practical impact of data laws on ML pipelines, and offers a framework for building legal datasets.
Learning To Teach And Learn For Semi-Supervised Few-Shot Image Classification,
2021
Singapore Management University
Learning To Teach And Learn For Semi-Supervised Few-Shot Image Classification, Xinzhe Li, Jianqiang Huang, Yaoyao Liu, Qin Zhou, Shibao Zheng, Bernt Schiele, Qianru Sun
Research Collection School Of Computing and Information Systems
This paper presents a novel semi-supervised few-shot image classification method named Learning to Teach and Learn (LTTL) to effectively leverage unlabeled samples in small-data regimes. Our method is based on self-training, which assigns pseudo labels to unlabeled data. However, the conventional pseudo-labeling operation heavily relies on the initial model trained by using a handful of labeled data and may produce many noisy labeled samples. We propose to solve the problem with three steps: firstly, cherry-picking searches valuable samples from pseudo-labeled data by using a soft weighting network; and then, cross-teaching allows the classifiers to teach mutually for rejecting more noisy …
Incbl: Incremental Bug Localization,
2021
Singapore Management University
Incbl: Incremental Bug Localization, Zhou Yang, Jieke Shi, Wang Shaowei, David Lo
Research Collection School Of Computing and Information Systems
Numerous efforts have been invested in improving the effectiveness of bug localization techniques, whereas little attention is paid to making these tools run more efficiently in continuously evolving software repositories. This paper first analyzes the information retrieval model behind a classic bug localization tool, BugLocator, and builds a mathematical foundation illustrating that the model can be updated incrementally when codebase or bug reports evolve. Then, we present IncBL, a tool for Incremental Bug Localization in evolving software repositories. IncBL is evaluated on the Bugzbook dataset, and the results show that IncBL can significantly reduce the running time by 77.79% on …
Is Multi-Hop Reasoning Really Explainable? Towards Benchmarking Reasoning Interpretability,
2021
Singapore Management University
Is Multi-Hop Reasoning Really Explainable? Towards Benchmarking Reasoning Interpretability, Xin Lv, Yixin Cao, Lei Hou, Juanzi Li, Zhiyuan Liu, Yichi Zhang, Zelin Dai
Research Collection School Of Computing and Information Systems
Multi-hop reasoning has been widely studied in recent years to obtain more interpretable link prediction. However, we find in experiments that many paths given by these models are actually unreasonable, while little work has been done on interpretability evaluation for them. In this paper, we propose a unified framework to quantitatively evaluate the interpretability of multi-hop reasoning models so as to advance their development. In specific, we define three metrics, including path recall, local interpretability, and global interpretability for evaluation, and design an approximate strategy to calculate these metrics using the interpretability scores of rules. We manually annotate all possible …
Aspect Sentiment Quad Prediction As Paraphrase Generation,
2021
Singapore Management University
Aspect Sentiment Quad Prediction As Paraphrase Generation, Wenxuan Zhang, Yang Deng, Xin Li, Yifei Yuan, Lidong Bing, Wai Lam
Research Collection School Of Computing and Information Systems
Aspect-based sentiment analysis (ABSA) has been extensively studied in recent years, which typically involves four fundamental sentiment elements, including the aspect category, aspect term, opinion term, and sentiment polarity. Existing studies usually consider the detection of partial sentiment elements, instead of predicting the four elements in one shot. In this work, we introduce the Aspect Sentiment Quad Prediction (ASQP) task, aiming to jointly detect all sentiment elements in quads for a given opinionated sentence, which can reveal a more comprehensive and complete aspect-level sentiment structure. We further propose a novel Paraphrase modeling paradigm to cast the ASQP task to a …
Binary Classifiers For Noisy Datasets: A Comparative Study Of Existing Quantum Machine Learning Frameworks And Some New Approaches,
2021
Singapore Management University
Binary Classifiers For Noisy Datasets: A Comparative Study Of Existing Quantum Machine Learning Frameworks And Some New Approaches, Nikolaos Schetakis, Davit Aghamalyan, Paul Robert Griffin, Michael Boguslavsky
Research Collection School Of Computing and Information Systems
This technology offer is a quantum machine learning algorithm applied to binary classification models for noisy datasets which are prevalent in financial and other datasets. By combining hybrid-neural networks, quantum parametric circuits, and data re-uploading we have improved the classification of non-convex 2-dimensional figures by understanding learning stability as noise increases in the dataset. The metric we use for assessing the performance of our quantum classifiers is the area under the receiver operator curve (ROC AUC). We are interested to collaborate with partners with use cases for binary classification of noisy data. Also, as quantum technology is still insufficient for …
Finding A Needle In A Haystack: Automatic Mining Of Silent Vulnerability Fixes,
2021
Singapore Management University
Finding A Needle In A Haystack: Automatic Mining Of Silent Vulnerability Fixes, Jiayuan Zhou, Michael Pacheco, Zhiyuan Wan, Xin Xia, David Lo, Yuan Wang, Ahmed E. Hassan
Research Collection School Of Computing and Information Systems
Following the coordinated vulnerability disclosure model, a vulnerability in open source software (OSS) is suggested to be fixed “silently”, without disclosing the fix until the vulnerability is disclosed. Yet, it is crucial for OSS users to be aware of vulnerability fixes as early as possible, as once a vulnerability fix is pushed to the source code repository, a malicious party could probe for the corresponding vulnerability to exploit it. In practice, OSS users often rely on the vulnerability disclosure information from security advisories (e.g., National Vulnerability Database) to sense vulnerability fixes. However, the time between the availability of a vulnerability …
Contrastive Pre-Training Of Gnns On Heterogeneous Graphs,
2021
Beijing University of Posts and Telecommunications
Contrastive Pre-Training Of Gnns On Heterogeneous Graphs, Xunqiang Jiang, Yuanfu Lu, Yuan Fang, Chuan Shi
Research Collection School Of Computing and Information Systems
While graph neural networks (GNNs) emerge as the state-of-the-art representation learning methods on graphs, they often require a large amount of labeled data to achieve satisfactory performance, which is often expensive or unavailable. To relieve the label scarcity issue, some pre-training strategies have been devised for GNNs, to learn transferable knowledge from the universal structural properties of the graph. However, existing pre-training strategies are only designed for homogeneous graphs, in which each node and edge belongs to the same type. In contrast, a heterogeneous graph embodies rich semantics, as multiple types of nodes interact with each other via different kinds …
Information Technology And Organizational Learning: Managing Behavioral Change In The Digital Age By Arthur M. Langer,
2021
Singapore Management University
Information Technology And Organizational Learning: Managing Behavioral Change In The Digital Age By Arthur M. Langer, Siu Loon Hoe
Research Collection School Of Computing and Information Systems
As the world battles yet another crisis because of the spread of COVID-19, the idea of digitalization brings about a whole new meaning. Many professionals and information technology (IT) managers have remarked that the spread of the coronavirus has accelerated the pace of digital transformation much more so than any effort put forth by C-suite executives. While it is true that most organizations do not accept new technology readily because of embedded legacy systems, changing the corporate cultures does play an important role in affecting the rate of IT adoption. Very often, leaders and senior executives focus on the technological …
Does Active Service Intervention Drive More Complaints On Social Media? The Roles Of Service Quality And Awareness,
2021
Singapore Management University
Does Active Service Intervention Drive More Complaints On Social Media? The Roles Of Service Quality And Awareness, Shujing Sun, Yang Gao, Huaxia Rui
Research Collection School Of Computing and Information Systems
Despite many advantages of social media as a customer service channel, there is a concern that active service intervention encourages excessive service complaints. Our paper casts doubt on this misconception by examining the dynamics between social media customer complaints and brand service interventions. We find service interventions indeed cause more complaints, yet this increase is driven by service awareness rather than chronic complaining. Due to the publicity and connectivity of social media, customers learn about the new service channel by observing customer service delivery to others – a mechanism that is unique to social media customer service and does not …
Topic Modeling For Multi-Aspect Listwise Comparison,
2021
Singapore Management University
Topic Modeling For Multi-Aspect Listwise Comparison, Delvin Ce Zhang, Hady W. Lauw
Research Collection School Of Computing and Information Systems
As a well-established probabilistic method, topic models seek to uncover latent semantics from plain text. In addition to having textual content, we observe that documents are usually compared in listwise rankings based on their content. For instance, world-wide countries are compared in an international ranking in terms of electricity production based on their national reports. Such document comparisons constitute additional information that reveal documents' relative similarities. Incorporating them into topic modeling could yield comparative topics that help to differentiate and rank documents. Furthermore, based on different comparison criteria, the observed document comparisons usually cover multiple aspects, each expressing a distinct …
Representation Learning On Multi-Layered Heterogeneous Network,
2021
Singapore Management University
Representation Learning On Multi-Layered Heterogeneous Network, Delvin Ce Zhang, Hady W. Lauw
Research Collection School Of Computing and Information Systems
Network data can often be represented in a multi-layered structure with rich semantics. One example is e-commerce data, containing user-user social network layer and item-item context layer, with cross-layer user-item interactions. Given the dual characters of homogeneity within each layer and heterogeneity across layers, we seek to learn node representations from such a multi-layered heterogeneous network while jointly preserving structural information and network semantics. In contrast, previous works on network embedding mainly focus on single-layered or homogeneous networks with one type of nodes and links. In this paper we propose intra- and cross-layer proximity concepts. Intra-layer proximity simulates propagation along …
An Economic Analysis Of Rebates Conditional On Positive Reviews,
2021
Singapore Management University
An Economic Analysis Of Rebates Conditional On Positive Reviews, Jianqing Chen, Zhiling Guo, Jian Huang
Research Collection School Of Computing and Information Systems
Strategic sellers on some online selling platforms have recently been using a conditional-rebate strategy to manipulate product reviews under which only purchasing consumers who post positive reviews online are eligible to redeem the rebate. A key concern for the conditional rebate is that it can easily induce fake reviews, which might be harmful to consumers and society. We develop a microbehavioral model capturing consumers’ review-sharing benefit, review-posting cost, and moral cost of lying to examine the seller’s optimal pricing and rebate decisions. We derive three equilibria: the no-rebate, organic-review equilibrium; the low-rebate, boosted-authentic-review equilibrium; and the high-rebate, partially-fake-review equilibrium. We …
On Aggregating Salaries Of Occupations From Job Post And Review Data,
2021
Singapore Management University
On Aggregating Salaries Of Occupations From Job Post And Review Data, Chih-Chieh Hung, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
The popularity of job websites has significantly changed the way people learn about different occupations. Among the insights offered by these websites are the statistics of occupation salaries which are useful information for job seekers, career coaches, graduating students, and labor related government agencies. Such statistics include the distribution of job salaries of each occupation, such as average or quantiles. However, significant variability in salary (and review salary) can be found among jobs of the same occupation as we gather job post and review data from job websites. Such variability shows the existence of biases, including salary competitiveness in job …
Flip & Slack – Active Flipped Classroom Learning With Collaborative Slack Interactions,
2021
Singapore Management University
Flip & Slack – Active Flipped Classroom Learning With Collaborative Slack Interactions, Kyong Jin Shim, Gottipati Swapna, Yi Meng Lau
Research Collection School Of Computing and Information Systems
Active flipped classroom learning is stipulated with faculty structuring the activities involving constructive interactions, either formal or informal. Sharing ideas and responding to ideas improve the cognitive skills of the students. Encouraging peers to contribute to class activities and respecting peers contribute to the development of affective skills. We present an integrated platform for cognitive and affective skills development. A flipped classroom arrangement allows the faculty to focus more on in-class activities such as programming and lab exercises to support active learning in computing courses. We share the design of an innovative flipped classroom model integrated with Slack and present …
Topic-Aware Heterogeneous Graph Neural Network For Link Prediction,
2021
Singapore Management University
Topic-Aware Heterogeneous Graph Neural Network For Link Prediction, Siyong Xu, Cheng Yang, Yuan Fang, Yuan Fang, Yang Tianchi, Luhao Zhang
Research Collection School Of Computing and Information Systems
Heterogeneous graphs (HGs), consisting of multiple types of nodes and links, can characterize a variety of real-world complex systems. Recently, heterogeneous graph neural networks (HGNNs), as a powerful graph embedding method to aggregate heterogeneous structure and attribute information, has earned a lot of attention. Despite the ability of HGNNs in capturing rich semantics which reveal different aspects of nodes, they still stay at a coarse-grained level which simply exploits structural characteristics. In fact, rich unstructured text content of nodes also carries latent but more fine-grained semantics arising from multi-facet topic-aware factors, which fundamentally manifest why nodes of different types would …
K-Sums Clustering: A Stochastic Optimization Approach,
2021
Singapore Management University
K-Sums Clustering: A Stochastic Optimization Approach, Zhao Wan-Lei, Shi Ying Lan, Run-Qing Chen, Chong-Wah Ngo
Research Collection School Of Computing and Information Systems
In this paper, we revisit the decades-old clustering method k-means. The egg-chicken loop in traditional k-means has been replaced by a pure stochastic optimization procedure. The optimization is undertaken from the perspective of each individual sample. Different from existing incremental k-means, an individual sample is tentatively joined into a new cluster to evaluate its distance to the corresponding new centroid, in which the contribution from this sample is accounted. The sample is moved to this new cluster concretely only after we find the reallocation makes the sample closer to the new centroid than it is to the current one. Compared …
Automating Developer Chat Mining,
2021
Zhejiang University
Automating Developer Chat Mining, Shengyi Pan, Lingfeng Bao, Xiaoxue Ren, Xin Xia, David Lo, Shanping Li
Research Collection School Of Computing and Information Systems
Online chatrooms are gaining popularity as a communication channel between widely distributed developers of Open Source Software (OSS) projects. Most discussion threads in chatrooms follow a Q&A format, with some developers (askers) raising an initial question and others (respondents) joining in to provide answers. These discussion threads are embedded with rich information that can satisfy the diverse needs of various OSS stakeholders. However, retrieving information from threads is challenging as it requires a thread-level analysis to understand the context. Moreover, the chat data is transient and unstructured, consisting of entangled informal conversations. In this paper, we address this challenge by …
