Databases and Information Systems Commons^™

Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez

Walden Dissertations and Doctoral Studies

Online credit card fraud targeting banks, customers, and businesses costs millions of U.S. dollars annually. Online business leaders face challenges securing and regulating the online payment processing environment. Grounded in the situational crime prevention theory, the purpose of this qualitative multiple case study was to explore strategies online business leaders use to mitigate the loss of revenue caused by online credit card fraud. The participants comprised five online business leaders of an organization in the Southwest of the United States, who implemented strategies that successfully mitigated revenue losses due to online credit card fraud. The data were collected from semistructured …

Strategies That Improve Ux (User Experience) Design Through Product Innovation, Jibing Zhao

Walden Dissertations and Doctoral Studies

User Experience (UX) design improvement can alter business results. Information technology (IT) company leaders are concerned with UX design improvement, as it is the number one indication of product innovation success and user satisfaction. Grounded in Christensen’s disruptive innovation theory, the purpose of the qualitative single case study was to explore strategies IT company leaders and UX designers used to identify critical UX design elements that lead to improved product innovations. The participants were five IT company leaders and a focus group of four UX designers employed by a sizeable telecom organization in Beijing, China. The data were collected from …

The Application Of Deep Learning And Cloud Technologies To Data Science, Ian A. Trawinski

College of Graduate Studies: Theses & Dissertations

Machine Learning and Cloud Computing have become a staple to businesses and educational institutions over the recent years. The two forefronts of big data solutions have garnered technology giants to race for the superior implementation of both Machine Learning and Cloud Computing. The objective of this thesis is to test and utilize AWS SageMaker in three different applications: time-series forecasting with sentiment analysis, automated Machine Learning (AutoML), and finally anomaly detection. The first study covered is a sentiment-based LSTM for stock price prediction. The LSTM was created with two methods, the first being SQL Server Data Tools, and the second …

Partnering For Value Perfection And Business Sustainability In The Cloud Services Brokerage Market, Richard Shang, Robert John Kauffman

Research Collection School Of Computing and Information Systems

The cloud computing and services market has advanced in the past ten years. They now include most IT services from fundamental computing to cutting-edge AI capabilities. With the widespread adoption of cloud services, clients are facing the fact that they are utilizing cloud resources at a sub-optimal level. Cloud services brokers (CSBs) grew from the market to fill the needs for cloud resource management and risk mitigation. Based on analysis of the cloud market and the case of cloud services brokerage and related activities in North America, we offer theoretical analysis for how value creation works, its impacts on the …

Accessibility In Software Practice: A Practitioner's Perspective, Tingting Bi, Xin Xia, David Lo, John C. Grundy, Thomas Zimmermann, Denae Ford

Research Collection School Of Computing and Information Systems

Being able to access software in daily life is vital for everyone, and thus accessibility is a fundamental challenge for software development. However, given the number of accessibility issues reported by many users, e.g., in app reviews, it is not clear if accessibility is widely integrated into current software projects and how software projects address accessibility issues. In this article, we report a study of the critical challenges and benefits of incorporating accessibility into software development and design. We applied a mixed qualitative and quantitative approach for gathering data from 15 interviews and 365 survey respondents from 26 countries across …

Streaminghub: Interactive Stream Analysis Workflows, Yasith Jayawardana, Vikas G. Ashok, Sampath Jayarathna

Computer Science Faculty Publications

Reusable data/code and reproducible analyses are foundational to quality research. This aspect, however, is often overlooked when designing interactive stream analysis workflows for time-series data (e.g., eye-tracking data). A mechanism to transmit informative metadata alongside data may allow such workflows to intelligently consume data, propagate metadata to downstream tasks, and thereby auto-generate reusable, reproducible analytic outputs with zero supervision. Moreover, a visual programming interface to design, develop, and execute such workflows may allow rapid prototyping for interdisciplinary research. Capitalizing on these ideas, we propose StreamingHub, a framework to build metadata propagating, interactive stream analysis workflows using visual programming. We conduct …

Visual Descriptor Extraction From Patent Figure Captions: A Case Study Of Data Efficiency Between Bilstm And Transformer, Xin Wei, Jian Wu, Kehinde Ajayi, Diane Oyen

Computer Science Faculty Publications

Technical drawings used for illustrating designs are ubiquitous in patent documents, especially design patents. Different from natural images, these drawings are usually made using black strokes with little color information, making it challenging for models trained on natural images to recognize objects. To facilitate indexing and searching, we propose an effective and efficient visual descriptor model that extracts object names and aspects from patent captions to annotate benchmark patent figure datasets. We compared two state-of-the-art named entity recognition (NER) models and found that with a limited number of annotated samples, the BiLSTM-CRF model outperforms the Transformer model by a significant …

D-Lib Magazine Pioneered Web-Based Scholarly Communication, Michael L. Nelson, Herbert Van De Sompel

Computer Science Faculty Publications

The web began with a vision of, as stated by Tim Berners-Lee in 1991, “that much academic information should be freely available to anyone”. For many years, the development of the web and the development of digital libraries and other scholarly communications infrastructure proceeded in tandem. A milestone occurred in July, 1995, when the first issue of D-Lib Magazine was published as an online, HTML-only, open access magazine, serving as the focal point for the then emerging digital library research community. In 2017 it ceased publication, in part due to the maturity of the community it served as well as …

Comparison Of The Mental Burden On Nursing Care Providers With And Without Mat-Type Sleep State Sensors At A Nursing Home In Tokyo, Japan: Quasi-Experimental Study, Sakiko Itoh, Hwee-Pink Tan, Kenichi Kudo, Yasuko Ogata

Research Collection School Of Computing and Information Systems

Background: Increasing need for nursing care has led to the increased burden on formal caregivers, with those in nursing homes having to deal with exhausting labor. Although research activities on the use of internet of things devices to support nursing care for older adults exist, there is limited evidence on the effectiveness of these interventions among formal caregivers in nursing homes. Objective: This study aims to investigate whether mat-type sleep state sensors for supporting nursing care can reduce the mental burden of formal caregivers in a nursing home. Methods: This was a quasi-experimental study at a nursing home in Tokyo, …

Learning From Web Recipe-Image Pairs For Food Recognition: Problem, Baselines And Performance, Bin Zhu, Chong-Wah Ngo, Wing-Kwong Chan

Research Collection School Of Computing and Information Systems

Cross-modal recipe retrieval has recently been explored for food recognition and understanding. Text-rich recipe provides not only visual content information (e.g., ingredients, dish presentation) but also procedure of food preparation (cutting and cooking styles). The paired data is leveraged to train deep models to retrieve recipes for food images. Most recipes on the Web include sample pictures as the references. The paired multimedia data is not noise-free, due to errors such as pairing of images containing partially prepared dishes with recipes. The content of recipes and food images are not always consistent due to free-style writing and preparation of food …

Just-In-Time Defect Prediction On Javascript Projects: A Replication Study, Chao Ni, Xin Xia, David Lo, Xiaohu Yang, Ahmed E. Hassan

Research Collection School Of Computing and Information Systems

Change-level defect prediction is widely referred to as just-in-time (JIT) defect prediction since it identifies a defect-inducing change at the check-in time, and researchers have proposed many approaches based on the language-independent change-level features. These approaches can be divided into two types: supervised approaches and unsupervised approaches, and their effectiveness has been verified on Java or C++ projects. However, whether the language-independent change-level features can effectively identify the defects of JavaScript projects is still unknown. Additionally, many researches have confirmed that supervised approaches outperform unsupervised approaches on Java or C++ projects when considering inspection effort. However, whether supervised JIT defect …

Cross-Modal Food Retrieval: Learning A Joint Embedding Of Food Images And Recipes With Semantic Consistency And Attention Mechanism, Hao Wang, Doyen Sahoo, Chenghao Liu, Ke Shu, Palakorn Achananuparp, Ee-Peng Lim, Steven C. H. Hoi

Research Collection School Of Computing and Information Systems

Food retrieval is an important task to perform analysis of food-related information, where we are interested in retrieving relevant information about the queried food item such as ingredients, cooking instructions, etc. In this paper, we investigate cross-modal retrieval between food images and cooking recipes. The goal is to learn an embedding of images and recipes in a common feature space, such that the corresponding image-recipe embeddings lie close to one another. Two major challenges in addressing this problem are 1) large intra-variance and small inter-variance across cross-modal food data; and 2) difficulties in obtaining discriminative recipe representations. To address these …

Face To Purchase: Predicting Consumer Choices With Structured Facial And Behavioral Traits Embedding, Zhe Liu, Xianzhi Wang, Lina Yao, Jake An, Lei Bai, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Predicting consumers’ purchasing behaviors is critical for targeted advertisement and sales promotion in e-commerce. Human faces are an invaluable source of information for gaining insights into consumer personality and behavioral traits. However, consumer's faces are largely unexplored in previous research, and the existing face-related studies focus on high-level features such as personality traits while neglecting the business significance of learning from facial data. We propose to predict consumers’ purchases based on their facial features and purchasing histories. We design a semi-supervised model based on a hierarchical embedding network to extract high-level features of consumers and to predict the top-N purchase …

Do Sequels Outperform Or Disappoint? Insights From An Analysis Of Amazon Echo Consumer Reviews, Kyong Jin Shim, Siaw Ling Lo, Su Yee Liew

Research Collection School Of Computing and Information Systems

Rapid technological advances in recent years drastically transformed our world. Amidst modern technological inventions such as smart phones, smart watches and smart home devices, consumers of electronic digital devices experience greatly improved automation, productivity, and efficiency in conducting routine daily tasks, information searching, shopping as well as finding entertainment. In the last few years, the global smart speaker market has undergone significant growth. As technology continues to advance and smart speakers are equipped with innovative features, the adoption of smart speakers will increase and so will consumer expectations. This research paper presents an aspect-specific sentiment analysis of consumer reviews of …

Contextualized Knowledge-Aware Attentive Neural Network: Enhancing Answer Selection With Knowledge, Yang Deng, Yuexiang Xie, Yaliang Li, Min Yang, Wai Lam, Ying Shen

Research Collection School Of Computing and Information Systems

Answer selection, which is involved in many natural language processing applications, such as dialog systems and question answering (QA), is an important yet challenging task in practice, since conventional methods typically suffer from the issues of ignoring diverse real-world background knowledge. In this article, we extensively investigate approaches to enhancing the answer selection model with external knowledge from knowledge graph (KG). First, we present a context-knowledge interaction learning framework, Knowledge-aware Neural Network, which learns the QA sentence representations by considering a tight interaction with the external knowledge from KG and the textual information. Then, we develop two kinds of knowledge-aware …

Journey With Ting Peng Liang In Pacific Asia Information Systems Field, J. Lee, J. Jiang, P. Chau, A. Kankanhalli, M. Nelson, W. Huang, K. Wei, C. Sia, D. Vogel, M. Myers, G. Gable, N. Shen, C. Wei, S. Hung, Keng Siau, D. Liang

Research Collection School Of Computing and Information Systems

Our respectful old friend Professor Ting-Peng Liang (in short, TP) whom we loved suddenly passed away on May 20, 2021. But we cannot forget his smile and passion, and his inerasable footprints in PACIS, PAJAIS, and AIS Community. He was the founder of PACIS, founding editor-in-chief of PAJAIS, and past president of AIS to list just a few. He was the pioneer who received the first AIS Fellow and the first LEO Award from Asia Pacific. That is why the leaders of the information systems field organized the first ever special tribute session in PACIS 2021 in memory of TP

On Performance Optimization And Prediction Of Parallel Computing Frameworks In Big Data Systems, Haifa Alquwaiee

Dissertations

A wide spectrum of big data applications in science, engineering, and industry generate large datasets, which must be managed and processed in a timely and reliable manner for knowledge discovery. These tasks are now commonly executed in big data computing systems exemplified by Hadoop based on parallel processing and distributed storage and management. For example, many companies and research institutions have developed and deployed big data systems on top of NoSQL databases such as HBase and MongoDB, and parallel computing frameworks such as MapReduce and Spark, to ensure timely data analyses and efficient result delivery for decision making and business …

Design And Development Of Alumni Career Information System Using Php Mysql, Mustofa Abi Hamid, Didik Aribowo, Rini Anggraini

Elinvo (Electronics, Informatics, and Vocational Education)

Alumni data collection at the Electrical Engineering Vocational Education Universitas Sultan Ageng Tirtayasa was still performed manually and there were no career information media about soft skills training and development, tracer studies, and job vacancies information. Therefore, media is needed to accommodate career information and alumni data collection quickly and effectively. The web-based information system using PHP MySQL was developed and tested for feasibility as an information medium for soft skills training and development, tracer studies, job vacancies information, as well as career counseling and consulting. This study used a Modify R&D as a development method and the waterfall method …

Evaluating Technology-Mediated Collaborative Workflows For Telehealth, Christopher Bondy Ph.D., Pengcheng Shi, Pamela Grover Md, Vicki Hanson, Linlin Chen, Rui Li

Articles

Goals: This paper discusses the need for a predictable method to evaluate gains and gaps of collaborative technology-mediated workflows and introduces an evaluation framework to address this need. Methods: The Collaborative Space Analysis Framework (CS-AF), introduced in this research, is a cross-disciplinary evaluation method designed to evaluate technology-mediated collaborative workflows. The 5-step CS-AF approach includes: (1) current-state workflow definition, (2) current-state (baseline) workflow assessment, (3) technology-mediated workflow development and deployment, (4) technology-mediated workflow assessment, (5) analysis, and conclusions. For this research, a comprehensive, empirical study of hypertension exam workflow for telehealth was conducted using the CS-AF approach. Results: The CS-AF …

An Open Source Direct Messaging And Enhanced Recommendation System For Yioop, Aniruddha Dinesh Mallya

Master's Projects

Recommendation systems and direct messaging systems are two popular components of web portals. A recommendation system is an information filtering system that seeks to predict the "rating" or "preference" a user would give to an item and a direct messaging system allows private communication between users of any platform. Yioop, is an open source, PHP search engine and web portal that can be configured to allow users to create discussion groups, blogs, wikis etc.

In this project, we expanded on Yioop’s group system so that every user now has a personal group. Personal groups were then used to add user …