Library and Information Science Commons^™

Begin At The Beginning: Revamping Collection Development Workflows, Elyssa M. Gould, Jennifer Mezick

Charleston Library Conference

“Begin at the beginning,” the King said, very gravely, “and go on till you come to the end: then stop.” This paper describes how two librarians newer to the University of Tennessee Libraries refreshed collection development workflows at the Libraries after a reorganization. This reorganization distributed tasks across departments in a different manner due to the new departmental configurations. In this new matrix environment, more communication was required to achieve desired outcomes, but more buy-in was also needed from constituents such as the subject librarians. This paper describes how a new Collections Committee was formed to make decisions on high-dollar …

Tip Of The Iceberg: Part 2, Discovering What's Hidden, Rich Gause

Charleston Library Conference

Remote storage for large collections is becoming common, making those books inaccessible for physical browsing by researchers. The main libraries at Temple University and the University of Central Florida (UCF) each have approximately 1.3 million print items on-site. Both libraries are storing 90% of their collections in automated retrieval systems with 10% remaining available for browsing in open stacks. In Part 1, “Choosing What Shows,” Karen Kohn, Temple’s Collection Analysis Librarian, describes the decisions and processes used for the 10% left physically visible. This second part explores UCF’s efforts to improve discoverability of the items in storage. The visual aspects …

Change – Watch For The Right Time Structuring Collections Budgets To Meet Current And Future Needs, John P. Blosser

Charleston Library Conference

Over the years Northwestern University Libraries has implemented various methods of allocating to the collections budgets, moving from traditional methods to ones that are more flexible and responsive to the needs of the times. The libraries have endeavored to keep the benefits of any previous allocation methods when thinking of new ways to allocate so that the important points of meeting the needs of the current research and teaching programs are still being met.

Something To Talk About: The Intersection Of Library Assessment And Collection Diversity, Roxanne Marie Backowski, Timothy Ryan Morton

Charleston Library Conference

Academic libraries have increasingly recognized the need to collect diverse materials. Simultaneously, academic libraries need to continue to develop additional measures to evaluate collections for diversity as well as connect to collections to their users and their campus initiatives and priorities. This paper features perspectives from two academic libraries and shares how both are grappling with not only assessing collections for the equity, diversity, and inclusivity, but also to place those collection efforts in the broader picture of institutional values and goals.

A New Synthesis: Research Resources To Research Experiences, H. Thomas Hickerson

Charleston Library Conference

Libraries should develop a new model for providing information resources and analytical tools for the use of scholars working in the current multidisciplinary research environment. This model, A New Synthesis, based on today’s research experience should replace the present concept of the “collection budget.”

Sources are proliferating and traditional scholarly resources are no longer at the core. Research itself has changed. Previously, finding information was primary, but now information is plentiful and today’s challenges are to understand, analyze, and extract insight from these vast resources.

To address this challenge, newly designed libraries are appearing that are radically different, reconceptualizing …

The Time Has Come For Ebooks, Or Has It?, Gabrielle Wiersma, Leigh Beauchamp

Charleston Library Conference

For many years, librarians and industry experts predicted that electronic books would surpass print books as the format of preference. The advantages that digital books provide seemed to all but guarantee the demise of print. But something happened along the way. Numerous studies during the last decade have demonstrated that print still has a place for libraries, vendors and most importantly, end users. So what’s happened – why hasn’t that time come like it has for journals? And will the “tipping point” for books ever arrive?

One explanation is that eBooks have not met user expectations, but optimizing user experience …

The Time Has Come... To Build, Reflect, And Analyze Connections Between Qualitative And Quantitative Data, Jordan S. Sly, Leigh Ann Depope, Cynthia G. Frank, Stephanie M. Ritchie

Charleston Library Conference

This paper will address the development process of a qualitative evaluation tool to aid in the thorough analysis of library resources at the University of Maryland. Specifically, our project looks at the use and added value of this tool for the building, reflecting, and analyzing the connections between qualitative and quantitative data. This will allow for more meaningful justifications of budgetary decisions compared to cost and use metrics alone. Given the necessity for meticulous review of continuing resources, our project addresses a request for enhanced transparency from the university faculty and library oversight bodies and serves as a useful tool …

Making Collection Management Manageable: A Three-Phase Approach To An Annual Subscription Review, Hannah Pearson

Charleston Library Conference

Annual subscription reviews are a normal part of many libraries’ operations, but this process is time consuming and can be particularly challenging for institutions with small e-resources staffs. The approach pursued by the Michael Schwartz Library at Cleveland State University includes strategies other libraries may find helpful in moving beyond cost per use in their reviews.

In early fiscal year 2019, the Michael Schwartz Library identified a need to systematically review all subscriptions annually. The library operates with a flat budget and cancellations are often required to manage inflation.

Previously, subscription reviews were in response to immediate needs (e.g. budget …

Communicating Collections: Strategies For Informing Library Stakeholders Of Collections, Budget, & Management Decisions, Laura Pascual, John Abresch, Anna Seiffert

Charleston Library Conference

A challenging aspect of the collection management process is effectively communicating with stakeholders about library resources.  Communication can range from obtaining patron feedback integral in collection planning to effective messaging elaborating on collection budgets and cancellation decisions.  It has also become increasingly necessary to explain the various acquisition models that affect the landscape of library content and use of electronic resources. In this paper, the University of South Florida will present the results of a survey of the approaches used in academic library websites to communicate collection policies along with related considerations, statistics and data, justifications, and factors affecting selection …

Collections Data, Tools, And Strategy: Applying R, Tableau, And Excel To Print Assessment, Lori M. Jahnke, Chris Palazzolo

Charleston Library Conference

As is the case at most academic libraries, collection assessment has become an essential component of collection management and development work. Although much of the assessment focus has disproportionately fallen on e-resources, print collections remain fruitful areas for evaluation and review. At Emory, print collections, including a complex approval plan, continue to be a significant component of our overarching collection strategy (in volume and expenditure). However, shifting priorities for library space and the growth of interdisciplinary programs and centers within the University are placing a higher demand on subject librarians for communication and coordinated decision-making regarding print acquisitions. As a …

New Usage Reports, New Insights! How To Use Your Counter Data In Decision Making Processes, Athena Hoeppner, Sonja Lendi, Kornelia Junge

Charleston Library Conference

Librarians have been receiving COUNTER Release 5 reports since February 2019 and are becoming familiar with the new robust usage data. In this paper three experts explain how the new usage reports provide greater clarity and how they give insight into users’ actions. Athena Hoeppner outlines the new reports and metrics and explains how to interpret book usage data and how to use the data effectively in decision making process. Sonja Lendi focuses on journal usage data and the differences between Release 4 and Release 5 of the COUNTER Code of Practice. She also explains Distributed Usage Logging (DUL). This …

Reference: Product Categories In The Digital Age, Kathryn Earle

Charleston Library Conference

In September of 2016, Bloomsbury Publishing Plc launched a new division charged with creating digital resources for the academic library market. A number of these have Reference at their core. This paper outlines in brief the logic for creating the new division and the role of Reference within the resources. It then summarizes research we have undertaken since the division’s inception to establish how ‘product categories’ (ie, encyclopedias, monographs, images etc) are valued by academics and librarians, the aim of which is to create products that are user-focused. And finally this paper provides a brief case study of our most …

Talking Of Many Things: Dashboards For Reference Services Decision Making, Hui Hua Chua, Rachel M. Minkin

Charleston Library Conference

Staffing challenges are well-documented in reference services, but the use of dashboards to support data-driven scheduling for in-person and virtual reference shifts are not often discussed. This poster examines how Michigan State University Libraries utilized data-influenced decision-making and dashboard design iterations to streamline reference staffing and adapt to evolving conditions over the course of three years. This required continuous communication between dashboard users and creators and constant iteration of visualizations and designs to ensure dashboards remained relevant and current. Limitations of a purely quantitative data-driven strategy are also discussed at the conclusion of the final year.

Social Media, Propaganda, & Public Opinion, Central Washington University, David Schwan

Brooks Library Events

Poster for a Virtual Webinar that explores the harms of disinformation and discusses manipulative algorithms, fake news, dehumanizing language in the media, and how to combat these harms.

Novels And The Neuroscience Of Memory Eng 355g, Jim Kinnie

Library Impact Statements

No abstract provided.

Developing And Evaluating An Asynchronous Online Library Microcredential: A Case-Study, Rebeca Peacock, Heather Grevatt, Ellie Dworak, Lindsay Marsh, Shelly Doty

Library Faculty Publications and Presentations

Purpose

This paper describes the evolution of an academic library’s approach to first-year student information literacy instruction from face-to-face instruction to a fully integrated online microcredential. The design considerations, motivation theory, and evaluation methods used to create and evaluate the course are also discussed, with implications for future library microcredential design, integration, and research in campus first-year seminar courses.

Design/methodology

In this paper, a multi-method approach is used to evaluate an undergraduate asynchronous online information literacy microcredential embedded in a first-year seminar. Two methods (Likert scale survey and coded reflection essays) were used in order to evaluate whether one method …

From Being To Doing: Anti-Racism As Action At Work, Ione T. Damasco

Roesch Library Faculty Presentations

Over the past few years, the conversation around equity in libraries has focused on thinking of the word ally as a verb, rather than as an identity. With recent events highlighting specific issues around race, the conversation has now shifted to many people wanting to be anti-racist. In this session, we will focus on anti-racism as action, rather than using the word anti-racist as identity. In particular, we will examine our notions of professionalism in libraries. Can changing how we define professionalism in library workplaces be an example of anti-racist action?

We will take a critical look at how certain …

Legacy Missions In Times Of Change: Defining And Shaping Collections In The 21st Century, Antje Mays, Oya Y. Rieger

Library Faculty and Staff Publications

Despite the rapidly changing information and technology landscape, collections remain at the heart of academic libraries, signifying their enduring importance in providing access to our cultural heritage. Given broader trends in research and the current information ecology of an increasingly networked, distributed, and licensed environment, building collections and developing collection polices is increasingly ambiguous. These trends impact librarians in form of ever-expanding portfolios, diffusion of effort, weakened sense of focus, and a rising sense of persistent yet unmet needs for developing new skills. This paper outlines current research on collection trends and summarizes the interactive exchanges from the 2019 Charleston …

Hateproofing Your Message: Response And Prevention Strategies For "Hatejacks", Bond Benton, Daniela Peterka-Benton

Department of Justice Studies Faculty Scholarship and Creative Works

No abstract provided.

How Libraries Can Increase The Number Of Opportunities For Students To Engage In High Impact Practices On Their Campus, Mark Dahl

High-Impact Practices in Academic Libraries

Small liberal arts colleges often showcase high impact practices like student-faculty research and service learning on their websites. But too often these opportunities are limited to only a few exceptional students on a given campus. Libraries can help provide their communities with more opportunities for students to engage in high impact practices through practicums. Lewis & Clark’s Watzek Library has offered practicums in exhibit creation, software development, archival processing, oral history, data curation and other activities. The practicums are faculty-sponsored and library-led and give the student a mentored practical and intellectual experience. Depending on the practicum, they can involve writing, …

Covid And Sasquatch And Wildfires, Oh My! The Surprising Success Of An Asynchronous Event For First-Year Undergrads, Jenny Bruxvoort, Kate Wimer

High-Impact Practices in Academic Libraries

Mysteries of Murdock began as an in-person Pacific Northwest themed mythbusting event for first-year students, helping them feel comfortable in library facilities and with library resources. In light of Fall 2020, we were challenged to reach this population with an excellent online alternative. This lightning talk will share our experience from iterative project management to goal setting to “event” hype. We’ll share our final product as well as brief insights from our assessment data. Attendees will leave understanding how asynchronous events fit in their toolbox of library programming and what elements are critical to making those events high-impact and successful. …

Hip, Hip, Hooray For Writing And Research!, Janet Hauck, Carrie Fry

High-Impact Practices in Academic Libraries

The offering of Writing-Intensive Courses is a High-Impact Practice familiar on most college campuses, including Seattle Pacific University’s. In his description of this HIP, author George Kuh states that “the effectiveness of this [writing] practice has led to parallel efforts in such areas as information literacy.” Here is the point at which librarians at SPU have stepped in to craft an innovative campus partnership, realigning our services to bring optimum success to our students. In collaboration with the SPU Writing Program, and inspired by another institution in the region, the SPU Library has opened the Research, Reading & Writing Studio. …

Service Learning As The Foundation For An Undergraduate Librarian-Taught Information And Society Course, Kristen Hoffman, Liz Gruchala-Gilbert

High-Impact Practices in Academic Libraries

Service-Learning is an experiential educational practice where students participate in a service project tied closely with course concepts. In Spring of 2019, the presenters co-taught a course as part of the SPU Library’s Information Studies minor. This course utilized service-learning as a framework to understand the ways in which information (especially access to information and information technologies) affects those living in the local Seattle area. In partnership with the City of Seattle, students read and scored grant applications from local organizations working on digital equity projects. In response to their service, students wrote reflection essays documenting their experience and their …

Student Library Employment As A High-Impact Practice, Rick Stoddart

High-Impact Practices in Academic Libraries

Student employment in academic libraries mirrors many of the characteristics and positive aspects of high impact practices.

The University of Oregon Libraries is at the beginning stages of re-framing their library student employment experience as a high impact practice. Currently, the UO Libraries are having internal discussions, identifying student employment learning outcomes, and building relationships with campus stakeholders. Additionally, the UO Libraries is working with campus institutional research to pull datasets that may connect library student employment to broader student success metrics such as student retention.

This session will offer a broad outline of how library student employment is a …

Fostering Agency Through Peer-To-Peer Learning: Western Libraries’ Practicum In Integrated Academic Literacies, Emily Spracklin

High-Impact Practices in Academic Libraries

This lightning talk will introduce attendees to Western Libraries’ Integrated Academic Literacies Practicum, a 1-credit course designed to help underserved students build agency over their learning and empower participation in academic discourse. Through a partnership with the Hacherl Research & Writing Studio, this course pairs students with peer mentors who provide long-term scaffolding in a variety of academic literacies, including listening, speaking, reading, writing, and research. Students determine their learning goals at the beginning of the quarter (usually based on their coursework) and meet weekly with a peer mentor to practice and reflect on strategies for making progress towards those …

The Engaged Library: High-Impact Educational Practices In Academic Libraries, Joan Ruelle, Deandra Little

High-Impact Practices in Academic Libraries

Keynote address:

High-impact educational practices (HIPs)—as identified by George Kuh and the Association of American Colleges & Universities (2008)—are widely recognized as activities that promote student engagement, student retention, and positive student learning outcomes. How these eleven practices are implemented may vary some, depending on institutional context and priorities, as well as on the learners themselves, but are all meant to create substantive activities that deepen student learning, engagement, and success. A persistent struggle for libraries has been articulating how libraries directly and indirectly contribute to student success, and calls to better measure and articulate the contributions of libraries to …

Study Of Information Needs And Information Seeking Behaviour Of The Gram Panchayat Members Of West Bengal: With Special Reference To Burdwan-I Development Block, Mrinal Kanti Das, Bijan Kumar Roy

Library Philosophy and Practice (e-journal)

There is no shortage of information in the time of this information explosion era. Due to information explosion the gram panchayat members are confused about the access to right information at the right time from different information sources. Thus, information seeking is most important thing and it is surely be influenced by different type factors. The study would also find the information sources, how to access and how to use these sources by the gram panchayat members of different gram panchayats under the Burdwan-I Development Block. Data has been collected from the gram panchayat members through structured questionnaire. Questionnaires were …

Assessment Of Utilization Of Health Information Resources By Diabetic Patients In Benue State Nigeria, Tondo Richard Iorver Mr

Library Philosophy and Practice (e-journal)

ABSTRACT

The study assessed the utilization of health information resources by diabetic patients in Benue State Nigeria. Specifically, the study looked at: types of health information resources required by diabetic patients, sources of accessing health information, health information resources utilized, extent of utilization of health information resources and the challenges of utilization of health information resources by diabetic patients in Benue state. Five specific objectives with corresponding research questions guided the study. The study adopted a descriptive research design. The population of the study comprised of all the 1,698 registered diabetic patients in 2017 and 2018 in Benue State. A …

Racism And Criminal Justice Book Discussion: October 2020, Central Washington University, Roger Schaefer

Brooks Library Events

Monthy book discusion on racism and criminal justice. The book for this month is American Apartheid by Douglas S. Massey & Nancy A. Denton

Two Heads Are Better Than One: Creating Partnerships Between University Libraries And Offices Of Research, Christina Leigh Docteur, Chetna Chianese, Emily K. Hart, Anne E. Rauh, Brenna Helmstutler

Office of Research

No abstract provided.