Leadership Studies Commons^™

Navigating The Dark Side: Emotional Labor's Impact On Hr Professionals' Wellness, Esmeralda Amelia Rendón

Electronic Theses and Dissertations

This qualitative descriptive study was designed to document and describe how female-identifying human resource (HR) generalist practitioners serving as sole or primary employee relations practitioners in small- to medium-sized organizations across the United States experience and manage emotional labor in their roles, cope with its demands, and how these experiences impact their wellness and perceptions of organizational support. Despite the centrality of emotional labor (EL) in human resource professionals’ (HRPs) roles, little was known about how HRPs in these underresourced environments cope with these demands. Data were collected through semistructured virtual interviews with eight participants and analyzed using Braun and …

From The Editor's Desk, Heather S. Mcmillan

Journal of the North American Management Society

No abstract provided.

Charismatic Leaders Role And Challenges During Crises, Tamer Hassan Abutahoun Phd

Journal of the North American Management Society

Since the first article about charismatic leadership by Weber was issued in 1946, numerous pieces of research have been published discussing several aspects of charismatic leadership. One of these aspects is the role of the charismatic leader during crisis and whether it is being impacted by crises or emerged during crises. Several articles have been published to investigate the role of charismatic leadership during crises along with how individuals perceived charismatic leadership during crises. Most of these articles utilized case studies to investigate the former mentioned relationship. However, each of these studies investigated the relationship between crises and charismatic leadership …

Navigating Ai Landscape In Management Education Through Wu-Wei (無為), Maria Ll Lam

Journal of the North American Management Society

Artificial intelligence (AI) is challenging how knowledge is produced, validated, and taught in higher education. This creates both new opportunities and acute tensions in management education. While management educators aim to foster critical thinking and character development, many students are increasingly relying on AI tools and focusing on developing AI-related skills for the labor market. The required market skills often exceed what current business curricula provide. As higher education seeks to cultivate transferable habits of critical reflection, a central question arises: How can management educators prepare students to engage in ongoing moral reflection about their experience with evolving AI systems …

Potential Discriminatory Practices Related To Working Remotely, David M. Savino, Danielle C. Foster

Journal of the North American Management Society

There are numerous implications of the recent "return to the office" push, including evolving influences on corporate culture, job redesign, the role of technology, and the significant potential for unequal treatment and discrimination. Recent research and studies indicate that the workers involved in remote work are most likely to be women, workers of color, and the disabled. While remote work is not a protected classification under state or Federal law, these individuals are members of protected classes as determined by fair employment law. Therefore, disputed and evolving policies regarding the use of remote work related to these individuals could easily …

Applying Artificial Intelligence Within Decision Support Systems And Its Role In Improving Proactive Thinking And Reducing Security Threats: The Mediating Role Of Data Quality, Hany Shaaban El Anany

Journal of Police and Legal Sciences

The study aimed to identify the impact of applying artificial intelligence within decision support systems in improving the level of proactive thinking and reducing security threats in government institutions in the Arab Republic of Egypt, as well as to examine the mediating role of data quality in this relationship, at a significance level of (α ≤ 0.05). The study sample consisted of (360) participants working in the departments of information technology, decision support, and cybersecurity within government institutions and national authorities that rely on AI-enhanced decision support systems.

The study adopted the descriptive analytical method and used a questionnaire as …

“I’Ll Cry Tomorrow”: The Heroism Of Anti-Alcoholism Advocate Lillian Roth, Elizabeth Gritter

Heroism Science

Lillian Roth (1910–1980) is remembered primarily for her bestselling autobiography I’ll Cry Tomorrow and its successful film adaptation, yet her broader significance as a social hero has received little scholarly attention. This article examines Roth’s transformation from celebrated entertainer and alcoholic to influential public advocate whose confessional storytelling helped reshape public attitudes toward alcoholism during the mid-twentieth century. Drawing on Roth’s autobiographies, contemporary media coverage, and historical sources, the article argues that her willingness to publicly disclose trauma, addiction, and recovery represented an act of social courage that challenged prevailing stigma. By leveraging celebrity to promote compassion, recovery, and public …

A Virtual Coach Model For Christian Leaders: Addressing Burnout And Other Mental Health Challenges, Hillary Arlene Hinds

Doctoral Dissertations and Projects

The demands placed on pastoral leaders have increased immensely, and according to Eser (2025), this has caused emotional exhaustion, declining mental health, and feelings of isolation that threaten their well-being and ministry. Data on pastoral leadership burnout and the extent to which a coaching approach is used to assist them in addressing mental health challenges in Canada are limited. This research reported on the use of Whitmore’s (1980) GROW model contextualized within a biblical worldview to mitigate burnout with a group of pastoral leaders (N = 5) in Saskatchewan, Canada. Findings from this research, though from a small population, were …

A Phenomenological Study On Secondary School Leadership Perceptions Of Self Efficacy Based On Student Vaping Infractions, Tara N. Carter

Doctoral Dissertations and Projects

The intent of this qualitative phenomenological study is to explore how secondary school leadership perceive their self-efficacy in regard to overseeing student vaping infractions. Youth vaping has grown in the past few years, leading to an increased presence in school communities. Adolescents are faced with electronic vaping through a variety of interactions during the school day, expanding on opportunities to vape. In response o the uptick in “at-school” vaping, secondary school leaders are now tasked with responding to this growing influx in addition to other duties and demands within their job role. In addition to overseeing disciplinary measures for students …

Transformational Leadership In Manufacturing: Integrating Biblical Principles To Enhance Organizational Culture, Employee Development, And Operational Excellence: Dissertation, Kaynnera T. Capers

Doctoral Dissertations and Projects

The purpose of the current research was to explore how combining transformational leadership with biblical concepts could benefit an organization’s culture, employee development, and performance. Within a pragmatic approach and a qualitative design with flexible elements, the study included 30 interviews, case analysis, and triangulation techniques. I sought to address the challenges leaders face when implementing organizational cultural changes and maintaining employee motivation without a value-driven approach. I intended to explore whether the application of stewardship, humility, and servant leadership could facilitate transformational leadership. As a result, the findings indicated that these approaches could help leaders develop trust, innovative thinking, …

A Strategy For Identifying, Equipping, And Empowering High-Capacity Church Leaders Within The Zero Collective Network, Blake Hicks

Doctoral Dissertations and Projects

This Doctor of Ministry action research project addressed the shortage of high-capacity lay leaders within The Zero Collective (TZC), a multi-church network in West Michigan, which has limited the sustainability and expansion of ministry initiatives. The purpose of this project was to develop a practical, biblically grounded strategy for identifying, equipping, and empowering high-capacity leaders to strengthen the network’s leadership pipeline and support its mission.

Using an action research methodology, this study engaged a select group of lay leaders identified as having high leadership potential. Data were collected through a triangulated approach, including pre- and post-intervention questionnaires, interviews, focus groups, …

A Strategic Guide To Understanding How Leadership Motivation Creates A Productive Work Environment In The Service Sector, Sakina Jones

Doctoral Dissertations and Projects

This qualitative case study explored the challenges leaders face in motivating employees in the service sector that threaten a productive work environment in the educational sector. The problem to be addressed is the challenges leaders face in motivating employees within the service sector that threaten a productive work environment. The purpose of this study is to explore how leadership strategies influence employee motivation and productivity, particularly within the education industry, where leaders often contend with stressors such as workplace change, low morale, and burnout. Guided by a constructive constructivist paradigm, the research employed a qualitative multiple-case study design, using semi-structured …

Listening To Learn: Preservice Teachers’ Voice On What Matters Most In Their University Preparation Programs, David Wolff, Scott Klimek, Elizabeth Y. Dale

The Interactive Journal of Global Leadership and Learning

This study explores the perspectives of preserviceteacher candidates on the topics in education they perceive as the most important and urgent as they prepare for their first year of teaching. Utilizing quantitative methodology, the study aims to identify and prioritize educational topics sixty (n = 60) preservice teacher candidates believed were critical to their professional development. Participants are asked to rate the topics based on two criteria: urgency and importance. Each topic is rated on a scale from 0 to 5, where 0 indicated unfamiliarly with the topic, 1 indicated low urgency or importance, and 5 indicates high urgency …

Collaborating With Our Ai Research Companion: Exploring The Use Of Microsoft Copilot To Conduct Inductive And Deductive Coding In Qualitative Research, David Wolff, Melissa Wolff, Mark Diacopoulos

The Interactive Journal of Global Leadership and Learning

Higher Education faculty balance time in teaching, scholarship, and service, along with many other duties in their roles (Office of Occupational Statistics and Employment Projections, 2024). In our efforts to be stewards of our time and craft, faculty look for ways to be more efficient in these areas. With the increase of Artificial Intelligence (AI) in our personal and professional lives, this paper discusses the use of Generative Artificial Intelligence (GAI), Microsoft Copilot, as an analytic tool in the qualitative data analysis process. Qualitative data was collected from transcripts of recorded meetings and an online journal that included text and …

Embedding Evaluation For Continuous Improvement In A Cohort-Based Doctoral Residency Model: Evidence From An Ed.D. Program, Monica J. Weir

The Interactive Journal of Global Leadership and Learning

The Doctor of Education (Ed.D.) in Educational Leadership Program at Minnesota State University Moorhead (MSUM) includes two required summer residency weeks that serve as signature components of the doctoral experience. Given their central role in supporting academic milestones and scholarly community, program faculty have embedded systematic evaluation into residency design to support continuous improvement. This article describes a multi-phase, utilization-focused evaluation framework examining residency preparation, implementation, and participant experience. The evaluation designer collaborated with program faculty to design pre- and post-residency week instruments that elevate doctoral student voice and support faculty-led reflection. Preliminary findings indicated strong value placed on peer …

Building Minnesota's Teacher Workforce From Within: Policy Recommendations To Expand Grow Your Own Teacher Pathways In Minnesota, Jennifer Maras

The Interactive Journal of Global Leadership and Learning

Minnesota faces persistent teacher shortages driven by declining enrollment in teacher preparation programs, high early-career attrition, retirements, demographic shifts, and barriers to entering the profession. Traditional recruitment efforts alone are insufficient to meet the state's long-term workforce needs. This white paper proposes Grow Your Own (GYO) teacher pathways as a sustainable workforce development strategy that cultivates future educators from within Minnesota's own schools and communities. Rather than relying primarily on external recruitment, GYO initiatives intentionally develop local talent by creating accessible pathways for high school students, paraprofessionals, career changers, and community members to become licensed teachers.

Grounded in current workforce …

From Framework To Praxis: An Examination Of Integrated Comprehensive Systems (Ics) Equity Reform And Black Student Engagement, Heather L. Dunham

The Interactive Journal of Global Leadership and Learning

For over two decades, the Integrated Comprehensive Systems (ICS) framework (Frattura & Capper, 2007) has sought to promote systemic equity by addressing the organizational structures and practices that shape student outcomes. Despite its promise, few studies have examined ICS implementation in practice, particularly its impact on Black student engagement and academic success. This qualitative case study investigates a racially diverse Midwestern middle school that adopted ICS to shift outcomes for Black students. Grounded in the ICS framework—conceptually informed by Critical Race Theory and Disability Studies in Education—data from interviews, observations, and achievement records reveal that ICS can disrupt racialized routines, …

Re-Reading The World: Why Critical Literacy Must Accompany The “Back To Basics” Movement, Carl Bryan

The Interactive Journal of Global Leadership and Learning

Recent literacy reforms in the United States have prioritized systematic phonics as part of the “science of reading,” backed by extensive evidence on the importance of phonemic awareness and decoding for early reading development. While these skills are essential, narrowing literacy to mechanics alone overlooks its broader cultural and civic purposes. Drawing on Freire’s (1970/2000) conception of literacy as both “reading the word and the world,” this paper argues for a balanced framework that integrates foundational instruction with comprehension, knowledge building, and critical literacy. Building on the work of Luke (2000) and Vasquez (2014), it positions literacy as both a …

Emotional Sobriety As Liberation: A Critical Pedagogy Of Resilience, Carl Bryan

The Interactive Journal of Global Leadership and Learning

This white paper extends the Reclaiming Model of trauma recovery by examining what follows critical consciousness when trauma persists and systems remain largely unchanged. Building on Reclaiming My Story, which framed healing as a Freirean act of reclaiming authorship through naming harm, dialogue, and praxis (Bryan, 2026), this paper addresses how reclaimed consciousness is sustained under ongoing emotional, relational, and structural strain. Drawing on critical pedagogy, trauma scholarship, and a first-person case narrative, it reframes post-trauma survival not as incomplete recovery but as ongoing praxis. The analysis challenges resolution-based and individualizing models of healing by conceptualizing emotional sobriety, relational regulation, …

The Impact Of Leadership Communication And Organizational Trust On Psychological Safety And Employee Voice In Healthcare Organizations, Crystal D. Smith

M.S. in Leadership

Healthcare organizations operate in increasingly complex environments where effective communication, employee engagement, and patient safety are essential to organizational success. Despite the importance of employee voice, many healthcare professionals hesitate to express concerns, report errors, or share ideas for improvement because of perceived interpersonal and organizational risks. This study examines how leadership communication and organizational trust influence psychological safety and employee voice within healthcare organizations. Using a qualitative literature review, the study synthesizes scholarly research from healthcare leadership, organizational behavior, organizational psychology, healthcare management, and patient safety. The review explores major themes, including psychological safety, leadership communication, organizational trust, employee …

Women Refugees & Immigrants: What Utahns Need To Know, Susan R. Madsen, Deborah Lin

Marketing and Strategy Faculty Publications

Refugee and immigrant women are an integral part of Utah’s communities, contributing as neighbors, workers, entrepreneurs, caregivers, and advocates. They enrich our state through their diverse perspectives, experiences, and talents. Utah has a long tradition of welcoming newcomers, and our communities are stronger when everyone has the opportunity to belong and contribute. At the same time, research shows that many of the challenges facing Utah women and girls disproportionately affect refugee and immigrant women. Understanding the experiences, needs, and contributions of these women is essential to fostering welcoming, supportive communities so that all Utah women and girls can thrive.

Rebuilding With Values-Based Governance: Lessons From A Glass Cliff Leadership Role, Mel D. Rutherford

The Journal of Values-Based Leadership

A department in crisis rebuilt its culture through values‑based governance. My department was in crisis and the world was locked down due to COVID restrictions, when I stepped into a Glass Cliff leadership role. Our faculty, staff, postdocs, and students worked together to articulate our shared values. These values became the foundation for three transformative practices: a Gap Analysis to align procedures with principles, adopting Formal Consensus Decision Making to ensure inclusive and values‑rooted decisions, and cultivating Compassionate Accountability grounded in covenantal relationships rather than punishment. Together, these practices created transparency, trust, and shared ownership of departmental life. Explicit values …

Beyond The Romance Of Leadership: Shackleton, Self-Inflicted Crisis, And The Values Of Recovery, Carl Lee Tolbert

The Journal of Values-Based Leadership

Two men answered to the name Ernest Shackleton. One belonged to the ice, where he was pioneering, inspirational, and heroic. The other belonged to dry land, where he was restless, indebted, and unfulfilled (Smith, 2014). The 1914 to 1916 Endurance expedition has become the most celebrated leadership case study of the past century, a status the 2022 discovery of the ship's preserved wreck has only hardened. Public and scholarly sentiment runs overwhelmingly positive. This article reads that sentiment as a late expression of what Meindl and colleagues named the Romance of Leadership, the disposition to attribute outcomes to dramatic individual …

The Philosophical Aspect Of Spirituality And Entrepreneurial Leadership In The Indian Knowledge System, Nidhi Kaushal

The Journal of Values-Based Leadership

Entrepreneurs have an obligation to conserve their literature, art, and culture in any format because it helps to fortify their cultural heritage and memories. In the context of entrepreneurship, a useful and insightful examination of the ancient Indian knowledge framework has proposed the growth of culture-based enterprises, which reflects the magnificent integration of human values with traditional wisdom-based work ethics. The nature of today's modern entrepreneurship is an adjusted specification based on innovative context, which is different from the ancient fundamental policies and practices. This study introduces cultural entrepreneurship and its originality through the traditional and indigenous art and skill …

Building Community Leadership Capacity Through Extension Partnerships: An Evaluation Case Study, Paul A. Hill, Lendel K. Narine

Journal of Human Sciences and Extension

This evaluation study examines the effectiveness of the Leadership Dixie program in enhancing leadership capacity among participants in Washington County, Utah. As a program partner, Utah State University (USU) Extension conducted the evaluation on the program’s 25th class, comprising 27 participants (N = 27). The program, characterized by 10 monthly “Challenge Day” field tours, was evaluated using two instruments to collect data on participant learning and satisfaction levels, overall program experience, demographics, and impacts on social capital, interpersonal leadership skills, community engagement, and volunteerism. Results indicate strong positive outcomes in social capital, community engagement, and volunteerism while highlighting areas for …

Emerging Library Leaders’ Summer School For Asia-Pacific (Ellssa): Smu Libraries Flagship Leadership Development Program For Librarians, Rajendra Munoo, Sumita Govindan

Research Collection Library

Strong leadership skills are becoming more important for librarians as they deal with rapid digital change in a VUCA world, rising user expectations, and a workforce made up of different generations. The Emerging Library Leaders’ Summer School for Asia-Pacific (ELLSSA) is Singapore Management University (SMU) Libraries’ main leadership development program, created to prepare early‑career librarians and high‑potential staff for future leadership roles across the Asia‑Pacific region and beyond. Recognised by the International Federation of Library Associations and Institutions (IFLA) as one of only a small number of leadership programs in the region, ELLSSA helps address gaps in leadership development within …

The Power And Peril Of Awe In Leadership: Transforming Follower Identity And Behavior, Jack Mcguire, Daniel Mcallister, Jochen Menges, David De Cremer

Research Collection Lee Kong Chian School Of Business

Awe is a profound emotion that has captured significant attention within psychological research. While the potential for leaders to inspire awe in followers has received some recognition, systematic research on the nature and effects of awe in leadership—and within organizational contexts more broadly—remains limited. In this article, we offer a conceptual framework that explains the multifaceted and transformative nature of leadership through the power of awe. Specifically, we identify four leader behaviors—charismatic leadership tactics, exceptional performance, problem reframing, and self-sacrificial behavior—that elicit awe among followers. We further propose three variants of awe-inspiring leaders, describing how variation in a leader’s self-construal …

A Leadership Trait Analysis Of U.S. Vice President Jd Vance, Aubrey Immelman, Sophie J. Heck

Psychology Faculty Publications

This paper presents the results of an indirect leadership trait analysis of U.S. vice president JD Vance, conducted for the purpose of anticipating Vance’s likely leadership style in a high-level executive role in politics, from the conceptual perspective of Margaret Hermann’s leadership trait analysis (LTA) model, employing an empirically based “psychodiagnostic meta-analytic” methodology.

Psychodiagnostically relevant data relating to Vance were collected from biographical sources and media reports and synthesized into a personality profile using the Hermann Leadership Trait Inventory (HLTI) — constructed expressly for the present study — which taps seven leadership trait dimensions: belief in one’s ability to control …

The Nature Of Physical Bravery: A Principal Component Analysis Of Bravery Using Personality Attributes, Trauma History, And Resilience In A Mixed Military And Civilian Sample, Colin Simsarian, Daniel Baldini, Brenda E. Hammond, Julianna Christofi, Sana F. Usmani, Holly M. Mcgrath, Carolina Rader, Erik Wendel Rice, James Moses, Bruce Bongar

Heroism Science

Heroism is a complex phenomenon shaped by psychological constructs such as bravery and courage, yet empirical research on physical bravery remains limited. This study examined the relationships among physical bravery, personality traits, trauma history, and resilience in a sample of military servicemembers and civilians (N = 197; M age = 27.69). Participants completed the Physical Bravery Survey, and data were analyzed using principal component analysis. Results identified four components explaining 70.52% of the variance in responses. Findings suggest that physically brave individuals tend to be adventurous, cognitively flexible, self-confident, humorous, resilient, and more likely to report a history of trauma. …

The Lived Experience Of Inconsistent Legal Recognition: A Phenomenological Study Of Job Burnout And Moral Injury In Florida Correctional Officers, Jeffrey A. Snipes

Doctoral Dissertations and Projects

This qualitative transcendental phenomenological study investigates the lived experiences of Florida correctional officers (FCOs) regarding inconsistent legal recognition and the divergence between functional mandates and legislative definitions. Utilizing Dr. Jonathan Shay’s moral injury framework, this research explores how statutory marginalization functions as a precursor to burnout. A transcendental phenomenological research design was employed; 21 officers were screened using the Maslach Burnout Inventory (MBI-HSS) followed by semi-structured interviews with a nine-participant subsample.

Data analysis followed Creswell’s spiral procedures to identify themes describing the essence of these experiences. Findings suggest that inconsistent recognition as first responders catalyzes moral injury, exacerbating burnout and …