Leadership Studies Commons^™

Forgiveness: A Humble Path For Police To Servant-Leadership, Mark Whitson

International Journal of Servant-Leadership

In an attempt to make sense ofthe often difficult task of being called to "protect and serve" society, I begin this article by setting the stage for servant-leadership as vital to the police endeavor. The world is ever-changing. It is becoming more complex and diverse. In an effort to better manage in a multicultural environment, leadership styles are evolving. Researchers Mayer, Bardes, and Piccolo indicated "a growing interest in ethical styles of leadership" (Mayer, Bardes, and Piccolo 2008, 180), and one such leadership style is servant-leadership. I have found in my thirty-two years as a public servant that servant-leadership is …

Enhancing Servant-Leadership’S Practice Through Utilization Of Authentic Dialogue, Russell Horton

International Journal of Servant-Leadership

While the concept of servant-leadership dates back to biblical times more than two thousand years ago (Sendjaya and Sarros 2002, 57), it is only since the 1970s that the ideas of servant-leadership came into modern leadership scholarship through Robert Greenleaf's writings (ibid.). Several authors, including Gergen and Zelleke (2008), Heineman (2006), Russell and Stone (2002), and Tierney (2006) have commented on a societal leadership deficit. Wong and Davey noted that in some cases this manifests itself as a lack of interested or available leaders for a given organizational or community leadership position (Wong and Davey 2007, 1 ). The lack …

Bernie’S Truth: Introducing Servant-Leadership Through A Case Study Of Leadership’S Effect On Organizational Culture, Randall Miller, Peter J. Flanagan

International Journal of Servant-Leadership

The narrative case study presented in this article takes place in a Midwestern city with a population that exceeds one hundred thousand residents. The city has a long history of labor/management problems complicated by political corruption and professional inbreeding with regard to appointing city employees; from the lowest levels to the very top leadership positions. The resulting organizational culture has created a cadre of Good 01' Boys where politics rule over expertise, common sense, and ethical judgment. It is in this environment we introduce Bernie Russo, a fictitious character based on the real prototype of command and control leadership that …

Ua3/9/3 President's Office-Ransdell Reading File, Wku Archives, Virginia Brothers, Aaron Shuford

WKU Archives Collection Inventories

Reading file of outgoing correspondence regarding the administration of WKU, fund raising, thank yous and letters of condolence.

A Descriptive Study Of The Leadership Role Of Community Health Ambassadors On Diabetes-Related Health Behaviors, Barbara Pullen-Smith

Dissertations

Diabetes is a chronic disease that bears a disproportionate burden among African American populations. The lack of access to affordable, culturally appropriate health care is a key barrier to effective diabetes prevention or disease management for racial/ethnic minority populations. Living in public housing communities, with concentrated poverty, exacerbates the burden of diabetes and reduces access to screening and early detection services to prevent the onset of diabetes. The purpose of the study was to describe the leadership role of lay health advisors, known as Community Health Ambassadors (CHAs), on diabetes-related health behaviors of African Americans living in a public housing …

The Impact Of Group Personality Characteristics On Group Decision-Making, Kevin Shawn Bottomley

Dissertations

The purpose of this study was to determine (1) how group information sharing impact group decision effectiveness, (2) how group personality composition impact group information sharing, and (3) how group personality composition impact group decision effectiveness. The data collected was FIRO-B® scores on the expressed scale, group information sharing data as measured by the Process and Issues Questionnaire (PIQ), and group decision effectiveness data as measured by the PIQ. Correlation analysis were performed to analyze the group psychological characteristics (H₂, H₃, & H₄,) based on an index created for each group where the data …

Leadership Department Newsletter - January 2013, Andrews University

Leadership Department Newsletter 2013

No abstract provided.

Staying Hungry, Staying Foolish: Academic Reflections On The Life And Career Of Steve Jobs, Amy E. Hurley-Hanson, Cristina M. Giannantonio

Business Faculty Articles and Research

The 2011 death of Steve Jobs, Apple CEO and cofounder, generated a flood of articles in the popular press acknowledging his influence on the design and delivery of consumer products that changed the way multiple generations work and play. As one of the most visible, yet controversial CEOs in recent history, stories of his management style are likely to fuel a debate over his leadership effectiveness. It is expected that scholarly and academic articles will emerge in the next few years detailing the business lessons that can be learned from the way that Jobs ran Apple Computer, NeXT, Pixar, and …

Morton, Oliver Hazard Perry Throck, Bert Chapman

Libraries Faculty and Staff Scholarship and Research

Biographical portrait and analysis of Indiana Civil War Governor Oliver Morton.

The Impact Of Electronic Communication On Personal Relationships, Lori Shannon

Communication & Leadership Dissertations and Theses

Electronic communication is clearly becoming a reliable and chosen form of communication. The goal of this study is to determine how users perceptions of electronic communication, specifically text-based electronic communication, including e-mail, instant messaging, text messaging, and the social media networks Twitter and Facebook, impacts interpersonal relationships. Knowing how electronic communication affects our relationships will help users ensure they use electronic communication to its fullest potential and in the most effective way. This study begins by identifying and explaining the aspects of communication theory and their application to the affect on personal relationships by electronic communication. After reviewing the literature …

Subordinate-Supervisor Communication: Junior Naval Officer Feelings And Obstacles When Communicating Up The Chain Of Command, Neva R. Fuentes

Communication & Leadership Dissertations and Theses

Research on subordinate-supervisor communication has revealed that employees in civilian organizations often stay silent about workplace problems. Comfort levels between subordinates and supervisors, was a major factor to this silence. Currently, there exists very little literature on upward communication from subordinate to supervisor amongst U.S. Naval Officers. The purpose of this thesis was to explore Junior Officer (JO) feelings and perceived obstacles about communicating up the chain of command with senior officers. Interview questions from a previous study (Milliken, Morrison, & Hewlin, 2003) on subordinate-supervisor communication were adapted for an electronic survey and used to explore JO feelings and perceived …

Professional Women And Cognitive Dissonance, Amber T. Lewis

Communication & Leadership Dissertations and Theses

Women and their work is a topic ofinterest in various fields ofacademia. Numerous research articles discuss a range oftopics as it relates to the unique experiences women endure to earn wage. However, the primary focus ofmost articles is grounded in the analysis ofhow women compare to men. This qualitative study utilizes the work experiences of women to help identify and define any sense ofcognitive dissonance of working women and whether or not the likelihood ofdissonance changes depending on their chosen career tracks. In this study the interview responses of working women are considered in conjunction with research articles to determine …

Intercultural Training: A Thesis Project, Laura Snyder

Communication & Leadership Dissertations and Theses

This study examines the scholarly journals and literature of intercultural competency, intercultural communication, and the communication theories examining culture shock, cross-cultural adaptation, immersion techniques, and training methods used in multicultural competence. It then presents intercultural training modules with the ambition to be adopted and incorporated into all intercultural expatriation trainings utilized both by private individuals, as well as international businesses and government programs with employees relocating internationally. The training modules are specifically directed at learners who need to know about the cultural climate, rules, and communication expectations of Singapore.

Facebook And Social Penetration Theory, Amanda M. Olson

Communication & Leadership Dissertations and Theses

This research identified patterns of self-disclosure in the online social network Facebook. The purpose was to test hypothesized relationships between individuals that use Facebook to build relationships through self-disclosure and how this positively affects their self-esteem. One of the most important purposes of this study is understanding Social Penetration Theory and the relation to Facebook and increasing self-esteem. This study used both a survey and a focus group which asked participants to disclose ifthey use social media to build relationships. Eighty one percent ofthe participants who responded to the survey, reported that they agree or strongly agree that they feel …

Paralinguistic Cues And Their Effect On Leader Credibility, Monte Brian Reid

Communication & Leadership Dissertations and Theses

Paralinguistic cues are powerful non-verbal communication elements that have the ability to make even good news sound horrible or bad news more palatable. Drawing upon the hermeneutical phenomenology communication theory of Dilthey (1961) and Shannon’s (1949) communication channel model, this thesis targeted the six primary paralinguistic cues of fluidity, articulation, sonority, tempo, emotion, and dynamic intensity to discover how these cues interact and affect the credibility and palatability of a leader’s message. To facilitate remembrance of these cues, the acronym F.A.S.T.E.D. was coined and used. Three different groups consisting of managers, non-managers, and media and public relations professionals were surveyed …

Information Overload: The Effects Of Advertising Avoidance On Brand Awareness In An Online Environment, Gregory David Salyer

Communication & Leadership Dissertations and Theses

When information overload occurs, an individual consumes information at the expense of other information. Advertising avoidance, or banner blindness, is a protective mechanism that can be triggered when an individual receives too high an informational load. This study uses methods developed from information overload theory, selective attention studies, information entropy and information redundancy to seek the connection between information overload and banner blindness. In aiming to measure the overall effect that these two phenomena have on brand awareness and individual’s ability to recall an ad from a web browsing session, this study relies on prior work in the area of …

The Influence Of Communication Strategies On Charitable Races, Vicky Jean Daniels

Communication & Leadership Dissertations and Theses

Charitable races are happening all over the United States. These races are a competitive way for charities to receive funds to help support their causes. However, not all charity athletic events and races are promoted equally. This success or lack thereof is in part due to how the events’ messages are communicated and perceived by potential attendees. This study interviewed experts in the field of marketing charitable events, and surveyed participants of charitable events to see what communication strategies most influenced their decisions to attend. The study highlighted the Rock ‘n’ Roll Marathon series, which has been very successful for …

Analyzing Reader Response To The Plotlines Of Secondary Characters In Jane Austen's Pride And Prejudice And Northanger Abbey Through Walter Fisher's Narrative Paradigm, Kendal Mcdermott Sasso

Communication & Leadership Dissertations and Theses

Humans communicate lessons and messages through multiple mediums; including the written word. Classic novels transcend time and continue to reach out to generations of people to offer insight into human nature. The best stories can maintain relevance years after they have been created. This has been true for Jane Austen’s novels. Her works have received much criticism and research over the last 200 years with screen and book adaptations, as well as fan clubs and societies. Where much of the research emphasis is on the main characters or themes, there is a lack of information about the effect of secondary …

Communication In A Traditional Organization, Nidia Haydee Marichalar

Communication & Leadership Dissertations and Theses

This study examines if a mismatch exists between the traditional structure of communication, and the communication needs and expectations of teachers and staff in a rapidly growing and changing charter school system, which in turn contributes to the burgeoning turn-¬‐over and the perceived plummeting morale amongst teachers and staff at the school. Anonymous surveys were administered, and interviews and focus groups were conducted at one school, seeking to gauge teacher and staff perceptions of 1) How well leaders communicated about the school’s and teachers’ mission, strategy, and goals; 2) How well were these ideas and expectations matched to the experiences …

Are Individuals Better Able To Acquire And Retain News Information That Is Consonant Or Dissonant With Their Ideological Beliefs?, James Lee Jenkins

Communication & Leadership Dissertations and Theses

The purpose of this study was to find out whether people can better recall news information that is consonant or dissonant with their personal ideological beliefs. This study is a follow-on study to Joel Turner’s study (2007) that found that people’s perceived biases in the news are often triggered prior to the people reading the actual news information. The scope of this research was to determine the type of news information people are better able to recall. The two main research questions this study was attempting to find answers for were:

• RQ1: Are conservatives better able to recall news information …

Diplomatic Communication In Response To Religious Conflict, Kim Alba

Communication & Leadership Dissertations and Theses

The purpose of this study was to evaluate a strategy for diplomatic dialogue in response to religious conflict. Kenneth Burke’s theory of dramatism provides a means of rhetorical evaluation on Secretary of State Hillary Clinton’s response to the attacks on the U.S. consulate in Benghazi, Libya, that were widely seen as caused in some way by an anti-Islam video published online on YouTube. The study discusses how Clinton’s use of identification and division is used in diplomatic dialogue in order to resolve the differences caused by religious conflict, specifically in a speech at the U.S.-Morocco Strategic Dialogue on September 13, …

Global Journeys: Exploring The Communication Strategies Successful Longterm Sojourners Use For Cultural, Language, Identity And Family Adjustment, Lynne H. Green

Communication & Leadership Dissertations and Theses

With a growing number of multinational corporations sending workers into new locations, the need for knowledge about how individuals and families successfully integrate and connect to their host country is paramount. This study focuses on the phenomenological communication strategies used for cross cultural adjustment and adaptation of longterm sojourners in a new culture. Longterm sojourners who have lived for three years or longer in two host countries were interviewed to explore their communication strategies of adaptation for meaning making for themselves and for their families. Specifically, perspectives around the experience of cross culture adjustment, language acquisition, and identity shift were …

Intergenerational Farm Family Communication And Succession Planning, Cayla M. Waters

Communication & Leadership Dissertations and Theses

This thesis studies intergenerational communication in farm families during the succession planning process. The research focuses on intergenerational relationships between fathers and sons. Due to the lack of research on intergenerational communication in farm families, this thesis examines the role communication plays in this relationship, and how communication affects the succession planning process of passing down the family farm. Communication accommodation theory is used to understand the communication processes taking place within the father-son relationship. The research methods used to gather information for this study are focus groups. The focus groups are made up of 3 father/son pairs who are …

Female Pop Singers On Twitter: Use For Branding And Implications For Publicists, Jessica Sincavage

Communication & Leadership Dissertations and Theses

A celebrity’s success depends upon building and maintaining their ‘well-knownness.’ The increase in usage of and access to social media platforms like the micro-blogging platform Twitter have led celebrities and their publicity teams to incorporate social media into their branding and communication strategies. The purpose of this thesis is to examine celebrity presence on and usage of Twitter and its implications for the role of celebrity publicists. The study is based in the narrative paradigm, which recognizes and honors each individual’s story telling abilities. A case study including three influential female pop singers was conducted, and the results were analyzed …

Women For Obama: A Metaphor Criticism Of Political Facebook Use, Natasha Merkle

Communication & Leadership Dissertations and Theses

The political rhetoric of U.S. Presidential Elections has been studied for years, but not significantly through the lens of social media. While the statistical relevance of social media as a political communication tool is not yet widespread, the numbers have grown drastically since 2008. This increase in usage prompted the author to determine how rhetoric is most effectively communicated over social media to key audiences. This study is a metaphor criticism of the Women for Obama Facebook page as it appeared during the final 90 days prior to the 2012 U.S. Presidential Election. Four metaphors are used to describe the …

The Effects Of Sibling Relationships On The Social Development Of Children With Autism Spectrum Disorder, Barbara J. Higgins

Communication & Leadership Dissertations and Theses

Relationships among siblings are the longest lasting and most consistent in the life of an individual. Relationships among siblings are no different when one of the siblings has Autism Spectrum Disorder (ASD). Among the various obstacles children with ASD encounter, social developmental delays are the most prominent and treatment plans are often established for the social education of children with ASD. This study reviews the impact of the incorporation of typically developing children into the treatment plans of their siblings with ASD. The literature reviews relationship status between siblings when one child has ASD and how the presence of ASD …

Virtualization Of Teams And Group Sustainability, Valerian Eshelman

Communication & Leadership Dissertations and Theses

Corporations today are looking for ways to cut costs as well as generate additional revenue. One of the most popular methods is to virtualize your employees. Computer mediated communication (CMC), which is propagated through information and communication technology (ICT), enables virtual interaction through email, instant messaging, teleconferences. But what is the impact on team cohesion and individual citizenship in an organization when members never interact face-to-face? This thesis leverages the results of five previous studies which reached the collective conclusion that when team members simply exchange information using CMC it has a corrosive effect on cohesion and team member's job …

Promoting Information Literacy Through Media Literacy, Greg Pond

Communication & Leadership Dissertations and Theses

Mass media messages have overwhelmed modern culture. Many of these messages are not created with the best interest of the recipient in mind (Potter, 2008). The Mass media does not operate as a public service. It’s big business. Good daily decision making has become increasingly dependent on the ability to be “information literate” – to effectively evaluate the accuracy, currency, and completeness of media messages. But these critical information literacy skills are surprisingly lacking today (Asher & Duke, 2012). One recent study suggests that information literacy skills can be effectively developed through training in media literacy (Van De Vord, 2010). …

Establishing The Need For Cross-Cultural Communication Training For Pre-Hospital Medical Providers, Brenda Lee Tappan

Communication & Leadership Dissertations and Theses

It is apparent by the supporting research that the actual front-line providers have not been given a place at the table in an attempt to identify cross-cultural communication training needs for prehospital medical personnel. This lack of dialogue, in addition to a homogenous industry, has resulted in inconsistencies and inadequate care of diverse patients. This work examined both knowledge of how ethnicity impacts the pre-hospital medical encounter as well as attitudes toward cross-cultural nuances held by current pre-hospital medical providers. Specifically, this study analyzed survey responses designed to identify current knowledge and attitudes. The data was obtained using a quantitative …

Rhetoric And Framing: Influence On Public Opinion In The Martin/Zimmerman Case, Milagros Figueredo Sowers

Communication & Leadership Dissertations and Theses

This study seeks to analyze the importance of framing on public opinion. This analysis looks at the characteristics of communication and how they are conveyed. It also seeks to examine underlying themes in cases where public opinion was radically shifted and perceptions changed. This style of qualitative measurement is able to provide suggestions on why a media source would present a specific topic one way and then slant a similar topic in a different manner or format . Mass media is looked at in a critical manner with an attempt to hypothesize as to its purpose in use of framing. …