Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Business Administration, Management, and Operations (637)
- Social and Behavioral Sciences (589)
- Organizational Behavior and Theory (366)
- Technology and Innovation (306)
- Management Sciences and Quantitative Methods (273)
-
- Arts and Humanities (267)
- International Business (233)
- Medicine and Health Sciences (227)
- History (206)
- Marketing (204)
- Entrepreneurial and Small Business Operations (200)
- Public Affairs, Public Policy and Public Administration (189)
- Dentistry (178)
- History of Science, Technology, and Medicine (178)
- Human Resources Management (176)
- Operations and Supply Chain Management (169)
- Finance and Financial Management (157)
- Business Law, Public Responsibility, and Ethics (156)
- Education (146)
- Economics (133)
- International and Area Studies (129)
- Asian Studies (114)
- Business and Corporate Communications (104)
- Physical Sciences and Mathematics (98)
- Corporate Finance (97)
- Management Information Systems (93)
- Sociology (91)
- Engineering (90)
- Institution
-
- Singapore Management University (734)
- University of Nebraska - Lincoln (193)
- American Dental Association (178)
- University of Malaya (93)
- World Maritime University (79)
-
- Technological University Dublin (66)
- Indian Institute of Management Bangalore (63)
- Nova Southeastern University (48)
- Old Dominion University (46)
- Kennesaw State University (41)
- University of Nevada, Las Vegas (41)
- Thomas Jefferson University (36)
- University of South Florida (33)
- Portland State University (29)
- Sacred Heart University (27)
- Universitas Indonesia (27)
- US Army War College (26)
- Air Force Institute of Technology (25)
- University of Richmond (25)
- Embry-Riddle Aeronautical University (23)
- DePaul University (21)
- University of Dar es Salaam (19)
- Eastern Illinois University (17)
- University of Massachusetts Boston (16)
- City University of New York (CUNY) (15)
- San Jose State University (13)
- University of Arkansas, Fayetteville (13)
- University of Colorado Law School (13)
- Walden University (13)
- Chinese Academy of Sciences (12)
- Keyword
-
- ADA (177)
- ADA presidents (177)
- American Dental Association (177)
- Annual Reports and Resolutions (177)
- Annual Session (177)
-
- Auditor report (177)
- BOT (177)
- Governing documents (177)
- HOD (177)
- Index to resolutions (177)
- NDA (177)
- National Dental Association (177)
- Reports of Officers and Councils (177)
- Summary minutes (177)
- Supplement to Annual Reports and Resolutions (177)
- Supplement to Reports of Officers and Councils (177)
- Transactions of the ADA (177)
- Transactions of the NDA (177)
- Innovation (81)
- Strategy (79)
- Business (68)
- Quality (48)
- Strategic planning (47)
- Joseph M. Juran (43)
- NSU Archives (43)
- Oral history (43)
- Oral interview (43)
- Quality Management (43)
- Management (42)
- Strategic management (40)
- Publication Year
- Publication
-
- Research Collection Lee Kong Chian School Of Business (528)
- ADA Transactions (177)
- Department of Management: Faculty Publications (128)
- Dissertations and Theses Collection (Open Access) (93)
- World Maritime University Dissertations (79)
-
- Student Works (2000-2009) (74)
- IIMB Management Review (62)
- 'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran (43)
- Honors Program: Senior Projects (Public) (42)
- Management Faculty Publications (38)
- Knowledge@SMU (29)
- Asian Management Insights (28)
- Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter) (26)
- The US Army War College Quarterly: Parameters (26)
- Atlantic Marketing Association Proceedings (24)
- Theses and Dissertations (24)
- Journal of Sustainability and Resilience (23)
- WCBT Faculty Publications (20)
- Conference papers (19)
- Dissertations (19)
- Engineering and Technology Management Student Projects (19)
- Business Management Review (18)
- Journal of the North American Management Society (17)
- Conference Papers (16)
- UNLV Theses, Dissertations, Professional Papers, and Capstones (16)
- Articles (14)
- College of Business Faculty and Staff Works (14)
- Best Practices for Community and Environmental Protection (October 14) (13)
- Public Policy and Leadership Faculty Research (13)
- Student Works (2020-2029) (13)
- Publication Type
- File Type
Articles 1261 - 1290 of 2416
Full-Text Articles in Strategic Management Policy
Incubator-Induced Business Clusters: A Case Study, Bailey Tarpley
Incubator-Induced Business Clusters: A Case Study, Bailey Tarpley
Honors College Theses
Incubator-induced business clusters are a new tool for governments wishing to economically revitalize geographic areas. However, this case study argues that the successful formation of a cluster through the use of a business incubator requires the presence of three important “cluster factors”: 1) resource dependence and integration of the four key players of a cluster 2) human capital aspects and 3) external intervention mechanisms aimed toward the creation of a cluster. The historical founding of Hollywood will be examined for these factors as well as the DUMBO incubator located in NYC. This case study will examine whether the situation in …
Developing A Global Mindset For Leadership Success In Asia, Richard Raymond Smith
Developing A Global Mindset For Leadership Success In Asia, Richard Raymond Smith
Research Collection Lee Kong Chian School Of Business
No abstract provided.
Rinse, But No Need To Repeat, Srinivas K. Reddy
Rinse, But No Need To Repeat, Srinivas K. Reddy
Research Collection Lee Kong Chian School Of Business
Unilever promotes water sustainability through product innovation. By October 2007, it had become apparent that competition in the laundry products segment in Vietnam was heating up rapidly. Huyen Bui, the senior brand manager for Comfort at Unilever Vietnam, was contemplating how to stay ahead of long-time rival, Procter & Gamble (P&G), in terms of market share. In April 2007, Unilever launched Comfort One Rinse, a fabric conditioner designed to reduce water use in hand-washed laundry by 66 percent. Six months later, P&G responded by launching Downy One Rinse, a nearly identical product.
Family Ownership And R&D Investment: The Role Of Growth Opportunities And Business Group Membership, Young Rok Choi, Shaker A. Zahra, Toru Yoshikawa, Bong H. Han
Family Ownership And R&D Investment: The Role Of Growth Opportunities And Business Group Membership, Young Rok Choi, Shaker A. Zahra, Toru Yoshikawa, Bong H. Han
Research Collection Lee Kong Chian School Of Business
This study examines whether the influence of family ownership on R&D investment varies depending on growth opportunities and business group membership. Using data on Korean firms over ten years (1998-2007), the study shows that family ownership is negatively related to R&D investment, but the relationship becomes positive when growth opportunities are present. The moderating effect, however, differs between independent family firms and family business groups. The positive influence that growth opportunities have on promoting R&D investment is diminished for affiliates of family business groups. These findings imply that family owners invest more in R&D when their family control goals are …
The Effects Of Linguistic Distance And Lingua Franca Proficiency On The Stake Taken By Acquirers In Cross-Border Acquisitions, Ilya Cuypers, Gokhan Ertug, Jean-Francois Hennart
The Effects Of Linguistic Distance And Lingua Franca Proficiency On The Stake Taken By Acquirers In Cross-Border Acquisitions, Ilya Cuypers, Gokhan Ertug, Jean-Francois Hennart
Research Collection Lee Kong Chian School Of Business
We study the effects of linguistic distance and lingua franca proficiency on the equity stake taken by acquirers from 67 countries in 59,092 acquisition targets in 69 host countries. We theorize and find that acquirers take lower equity stakes in foreign targets when linguistic distance and differences in lingua franca proficiency between them are high, and take higher stakes when the combined lingua franca proficiency of the parties is high. We also find that linguistic and cultural distance reduce the impact of the combined lingua franca proficiency of the parties on the level of equity taken, which shows that the …
Investment, Duration, And Exit Strategies For Corporate And Independent Venture Capital-Backed Start-Ups, Bing Guo, Yun Lou, David Perez-Castrillo
Investment, Duration, And Exit Strategies For Corporate And Independent Venture Capital-Backed Start-Ups, Bing Guo, Yun Lou, David Perez-Castrillo
Research Collection School Of Accountancy
We propose a model of investment, duration, and exit strategies for start-ups backed by venture capital (VC) funds that accounts for the high level of uncertainty, the asymmetry of information between insiders and outsiders, and the discount rate. Our analysis predicts that start-ups backed by corporate VC funds remain for a longer period of time before exiting and receive larger investment amounts than those financed by independent VC funds. Although a longer duration leads to a higher likelihood of an exit through an acquisition, a larger investment increases the probability of an IPO exit. These predictions find strong empirical support.
Become A Future-Focused Leader: Use Three Megatrends To Grow Your Rural Business, Connie Reimers-Hild, Alyssa Dye
Become A Future-Focused Leader: Use Three Megatrends To Grow Your Rural Business, Connie Reimers-Hild, Alyssa Dye
Community Vitality Initiative
No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. This article discusses three megatrends shaping the future of rural businesses:
1) The Rise of the #GigEconomy
2) Living with Purpose and Meaning
3) The Decentralized Marketplace
The article also provides coaching tips for rural entrepreneurs on how to use megatrends to grow their businesses.
While many companies are struggling to keep up with the rapid rate of change, …
The Balanced Scorecard: The Key To Effective Strategic Management, Josiah D. Grimm
The Balanced Scorecard: The Key To Effective Strategic Management, Josiah D. Grimm
Senior Honors Theses
The intent of this paper is to define the importance of the balanced scorecard in the strategic management process. The need for the balanced scorecard will be established by explaining the roles of demand shifters, traditional management accounting, Senge’s concept of a learning organization, and the strategic management process. This will involve detailing the stages of the strategic management process and connecting them to the various aspects of creating a balanced scorecard. Ultimately, the goal of the balanced scorecard is to translate the overarching strategy into specific actions that can be implemented throughout the organization. Lastly, other strategic applications of …
A Practitioner Critique Of A Conceptual Paper On Measuring Value And Performance, Andrew C. Wicks, Jeffrey S. Harrison
A Practitioner Critique Of A Conceptual Paper On Measuring Value And Performance, Andrew C. Wicks, Jeffrey S. Harrison
Management Faculty Publications
Much of the business literature suggests that firm performance should be measured in financial terms, based on the notion that the primary obligation of a corporation is to provide high shareholder returns. An alternative literature is emerging in which scholars identify the many weaknesses associated with shareholder primacy, and offer alternative performance measures that are focused on a broader set of stakeholders. One such publication was provided to high-‐level executives in large companies. The executives were then given the opportunity to critique the paper and to discuss the extent to which their firms are engaging in the types of performance …
A Verification And Extension Of Students' Motivations, Financial Orientation, And Identity Salience As Predictors Of Likelihood To Withdraw From A University, Matthew I. Quinn
A Verification And Extension Of Students' Motivations, Financial Orientation, And Identity Salience As Predictors Of Likelihood To Withdraw From A University, Matthew I. Quinn
Undergraduate Distinction Papers
Broadly, this research examines a student’s likelihood to withdraw from a university based on the relationship between motivations, financial orientation, and identity salience. Specifically, this study empirically examines the relationship between extrinsic motivation, intrinsic motivation, and apathetic motivation, perceived opportunity loss and lifestyle activities related to financial orientation, and satisfaction and reciprocity related to identity salience, as predictors of a student’s likelihood of withdrawing from a university.
A questionnaire was designed by extending scale items related to the constructs of interest. First-year students at a private university located in the upper Midwest were sampled. A hypothesized model was tested using …
The Relationship Between Firm Resources And Joint Ventures: Revisited, Vivien E. Jancenelle
The Relationship Between Firm Resources And Joint Ventures: Revisited, Vivien E. Jancenelle
Business Student Publications
Purpose
– This study is a replication of Wolff and Reed’s (2000) work. The purpose of this paper is to examine how the combination of resources brought to joint ventures influence parent-firm performance. This study is also interested in whether or not the exposure of immobile resources through the semi-transparent membrane of the joint venture can have negative effects on parent-firm performance.
Design/methodology/approach
– The sample consists of two-parent joint ventures formed by publicly traded US firms between 1997 and 2013. The event-study methodology is used to calculate each parent-firm’s abnormal returns. This work also uses content analysis to analyze …
The Easy Expensive Way Doesn't Work. Why Not Try The Difficult Cheap Way?, Karl A. Koehler
The Easy Expensive Way Doesn't Work. Why Not Try The Difficult Cheap Way?, Karl A. Koehler
Purdue Policy Research Institute (PPRI) Policy Briefs
Smokestack chasing and related ad hoc efforts to create techno/commercial clusters are examples of failed economic development activities, because they are generally poorly integrated into the networks of interactions that support a local, state, or national economy. This is a general problem because it is difficult to characterize and understand such complex webs of interactions. Thus, it is the dynamic complexity of combined state innovation systems, related policy systems, and the broader economy that stands between state governors and legislators, their piecemeal enactment of ‘economic development initiatives’, and the economic growth they desire. This brief describes the social, governmental, and …
Documento Conceptual Sobre Redes De Excelencia Para La Investigación Y La Educación, Suresh V. Garimella, David B. Janes, Anne Slaughter Andrew
Documento Conceptual Sobre Redes De Excelencia Para La Investigación Y La Educación, Suresh V. Garimella, David B. Janes, Anne Slaughter Andrew
PPRI Digital Library
“Redes de Excelencia” focalizadas permitirán que las instituciones en América Latina desarrollen ecosistemas de investigación y educación de un modo mucho más rápido que si siguieran procesos "orgánicos" o locales. Una vez implementados, estos ecosistemas no solo permitirán profundas transformaciones que lleven a economías basadas en el conocimiento, sino que también desempeñarán roles claves en las redes necesarias para los sistemas de innovación regionales.
Para acelerar el desarrollo de ecosistemas de investigación y educación en toda América, los autores proponen establecer “Redes de Excelencia” en las áreas claves. Cada Red de Excelencia será multiinstitucional, multisectorial (universidad, empresa, gobierno, ONG) y …
University Of The Future Colombia-Purdue Workshop Report, Suresh V. Garimella, David B. Janes, Liliana Gómez Díaz
University Of The Future Colombia-Purdue Workshop Report, Suresh V. Garimella, David B. Janes, Liliana Gómez Díaz
PPRI Digital Library
The University of the Future Workshop, a joint Colombia-Purdue event, was held at Purdue University in West Lafayette, Indiana, October 28-29, 2014. Participants included rectors and board members from six top universities in Colombia, along with executive directors of NGOs, government representatives from the U.S. and Colombia, and Purdue faculty and administrators. The workshop was focused on a dialog among participants on key programs and focuses that will allow universities to be responsive to the 21st century needs of the Americas.
This report is a summary of the workshop and is based on the contributions of all the participants. Key …
A Concept Paper On Networks Of Excellence For Research And Education, Suresh V. Garimella, David B. Janes, Anne Slaughter Andrew
A Concept Paper On Networks Of Excellence For Research And Education, Suresh V. Garimella, David B. Janes, Anne Slaughter Andrew
PPRI Digital Library
Research and education ecosystems, foundational components of knowledge-based economies, are relatively underdeveloped in Latin America. The entire ecosystem of a research university — including resources, corporate partnerships, and research — must capitalize on a symbiosis between the research, education and commercialization missions. A university cannot transform unilaterally nor can universities sustain the required transformation without government and industry participation. Initiatives to accelerate the development of research university ecosystems are critical for the realization of knowledge-based economies and resilient civil societies.
To accelerate the development of research and education ecosystems across the Americas, the authors propose to establish “Networks of Excellence” …
Informe Sobre El Taller Universidad Del Futuro Colombia-Purdue, Suresh V. Garimella, David B. Janes, Liliana Gómez Díaz
Informe Sobre El Taller Universidad Del Futuro Colombia-Purdue, Suresh V. Garimella, David B. Janes, Liliana Gómez Díaz
PPRI Digital Library
El Taller Universidad del Futuro, un evento conjunto de Colombia y Purdue, se llevó a cabo en la Universidad de Purdue en West Lafayette, Indiana, el 28 y 29 de octubre de 2014. Entre sus participantes hubo rectores y consejeros de seis importantes universidades de Colombia, junto con directores ejecutivos de ONG, funcionarios públicos de Estados Unidos y Colombia, y profesores y administradores de Purdue. El taller se centró en el diálogo entre los participantes sobre los programas y áreas de investigación clave que permitirán que las universidades den respuesta a las necesidades del siglo XXI en toda América.
Este …
Institutional Change Versus Resilience: A Study Of An Incorporation Of Independent Directors In Singapore Banks, Lai Si Tsui-Auch, Toru Yoshikawa
Institutional Change Versus Resilience: A Study Of An Incorporation Of Independent Directors In Singapore Banks, Lai Si Tsui-Auch, Toru Yoshikawa
Research Collection Lee Kong Chian School Of Business
We examine how Anglo-American capital market logic penetrated into Singapore where relational logic tends to guide business activities and illustrate how domestic banks reacted to this imported logic in the corporate governance field. We argue that the banks’ ability to accommodate competing logics was enhanced by state agencies’ willingness to modify Anglo-American standards to fit the local context. Given the resulting institutional ambiguities in rules, local banks, while incorporating higher outside representation on their boards, reinterpreted the meaning of independence and emphasized the resource provision role rather than the monitoring function of outside directors. The resultant institutional change has been …
Innovation And Leadership: When Does Cmo Leadership Improve Performance From Innovation?, Adam J. Bock, Andreas B. Eisengenrich, Dmitry Sharapov, Gerard George
Innovation And Leadership: When Does Cmo Leadership Improve Performance From Innovation?, Adam J. Bock, Andreas B. Eisengenrich, Dmitry Sharapov, Gerard George
Research Collection Lee Kong Chian School Of Business
Ensuring that organizational innovation generates value increasingly requires effective marketing management. Prior studies, however, report conflicting effects of chief marketing officer (CMO) leadership on how well the firm exploits innovation. These inconsistencies may be associated with firm-level innovation effort, customer focus, and industry type. We analyze archival data from 587 interviews with global CEOs to explain the effect of CMO leadership on outcomes of organizational innovation. CMO leadership of the firm's primary innovation mode is positively associated with product-market innovation effort but not marginal revenue from innovation. CMO leadership also moderates the relationship between customer focus and innovation revenue. Predictive …
West Meets East: New Concepts And Theories, Harry G. Barkema, Xiao-Ping Chen, Gerard George, Yadong Luo, Anne S. Tsui
West Meets East: New Concepts And Theories, Harry G. Barkema, Xiao-Ping Chen, Gerard George, Yadong Luo, Anne S. Tsui
Research Collection Lee Kong Chian School Of Business
Management scholarship has grown tremendously over the past 60 years. Most of our paradigms originated from North America in the 1950s to the 1980s, inspired by the empirical phenomena and cultural, philosophical, and research traditions of the time. Here following, we highlight the contextual differences between the East and the West in terms of institutions, philosophies, and cultural values and how they are manifest in contemporary management practices. Inspired by theory development in management studies over time, we offer insights into the conditions facilitating new theories, and how these might apply to emergent theories from the East. We discuss the …
What's In Your Leadership Toolbox?, Barbara M. Tarasovich, Bridget M. Lyons
What's In Your Leadership Toolbox?, Barbara M. Tarasovich, Bridget M. Lyons
WCBT Faculty Publications
Senior finance executives play a pivotal role in achieving corporate strategic vision, fostering growth, and enhancing return on invested capital. But their role is becoming more and more complex. In addition to traditional functions, they and their finance teams must now do financial modeling, integrate data analytics, handle strategies for cyber security and complicated risk management, and more. To find out what capabilities must today's financial leaders have to be successful, the authors interviewed CFOs and human resources (HR) executives and identified the key required competencies. They identified six competencies frequently named by finance and HR executives that they believe …
Expanding Context To Redefine Theories: Africa In Management Research, Gerard George
Expanding Context To Redefine Theories: Africa In Management Research, Gerard George
Research Collection Lee Kong Chian School Of Business
As a scholarly field matures, theories emerge that guide paradigms and shape consensus in academic discourse. Management theories reflect a shared consensus on how individual behaviors or organizational actions result in a certain set of outcomes and under specific conditions. Clearly, theory is paramount to guiding whether models of potential relationships bear out and how and why we would expect a relationship or specific outcome. Yet much of this theory is derived from cumulative empirical evidence from a ‘context’ that has remained a silent partner in our quest for a theoretical contribution. A growing number of papers emphasize the theoretical …
A Taxonomy Of Emerging Markets, Alexander A. Assouad
A Taxonomy Of Emerging Markets, Alexander A. Assouad
Doctor of Business Administration Dissertations
Focusing on emerging markets is now a significant imperative for business professionals as well as strategy, management, and international business (IB) scholars. However, there are no accepted categorizations of these countries. Furthermore, major international organizations, institutions, scholars, and multinational, all approach classifying these countries from a multitude of different perspectives. Using institutional theory as a framework and drawing on research from multiple disciplines such as IB, sociology, economics, and economic geography, this dissertation proposes a framework by which a more nuanced reclassification of emerging markets into eight subgroups is considered appropriate. The application of this multidimensional and multidisciplinary approach shows …
A Proposed Model For The Approach To Augmented Reality Deployment In Marketing Communications, Stephen O'Mahony
A Proposed Model For The Approach To Augmented Reality Deployment In Marketing Communications, Stephen O'Mahony
Dept. of Marketing & International Business Conference Material
In the contemporary landscape, human interaction is characterized by the pervasive mediation of intelligent agents. Owing to advances in computer science and engineering, phenomena once limited to fixed locations are metamorphosing from extraneous entities to implicit components of the everyday. Computing power has simultaneously enhanced and miniaturized to the extent that contemporary consumer devices demonstrate power equivalent to or greater than that of personal computers of recent memory. At the same time, network connectivity has proliferated to ubiquitous levels, reflected in the fact that the amount of inanimate objects connected to the Internet has recently surpassed the human population of …
Anchors Weigh More Than Power: Why Absolute Powerlessness Liberates Negotiators To Achieve Better Outcomes, Michael Schaerer, Roderick I. Swaab, Adam D. Galinsky
Anchors Weigh More Than Power: Why Absolute Powerlessness Liberates Negotiators To Achieve Better Outcomes, Michael Schaerer, Roderick I. Swaab, Adam D. Galinsky
Research Collection Lee Kong Chian School Of Business
The current research shows that having no power can be better than having a little power. Negotiators prefer having some power (weak negotiation alternatives) to having no power (no alternatives). We challenge this belief that having any alternative is beneficial by demonstrating that weak alternatives create low anchors that reduce the value of first offers. In contrast, having no alternatives is liberating because there is no anchor to weigh down first offers. In our experiments, negotiators with no alternatives felt less powerful but made higher first offers and secured superior outcomes compared with negotiators who had weak alternatives. We established …
Managing By Design: From The Editors, Marc Gruber, Nick De Leon, Gerard George, Paul Thompson
Managing By Design: From The Editors, Marc Gruber, Nick De Leon, Gerard George, Paul Thompson
Research Collection Lee Kong Chian School Of Business
The article discusses product design as a form of innovation, focussing on its use on products and services. Topics include design management and business performance; the emphasis placed consumer needs as a source of innovation; and a discussion of how to use a design-process to generate innovation in any field.
Who Shall Get More? How Intangible Resources And Aspiration Levels Affect The Valuation Of Resource Providers, Gokhan Ertug, Fabrizio Castellucci
Who Shall Get More? How Intangible Resources And Aspiration Levels Affect The Valuation Of Resource Providers, Gokhan Ertug, Fabrizio Castellucci
Research Collection Lee Kong Chian School Of Business
In this study, we identify the effects of reputation and status by determining how they are differently valued by organizations that are concurrently pursuing different goals. Building on research on intangible assets and on aspiration levels, we develop a framework to explain organizations’ valuation of resource providers. We expect organizations to value resource providers who possess a specific type of intangible asset higher as their performance, relative to aspirations, decreases on the outcome more closely tied to that particular asset. We also expect to observe this sensitivity primarily when the organization has a low level of the intangible asset in …
Aerospace Renaissance – Ripe For Research To Impact The Industry, Constantine M. Koursaris, Brig. Gen. Robert E. Mansfield Jr. (Ret.)
Aerospace Renaissance – Ripe For Research To Impact The Industry, Constantine M. Koursaris, Brig. Gen. Robert E. Mansfield Jr. (Ret.)
Aviation / Aeronautics / Aerospace International Research Conference
The Center for Aviation and Aerospace Leadership (CAAL) was founded in 2008 to capture, create, and share relevant information on leadership in the aviation and aerospace industry.
The AIR is developed and published in collaboration with the Aerospace Industries Association and includes:
• Information on the status of aerospace manufacturing in the United States and state of the economy
• An in-depth review of sales across the various sectors of the industry, employment trends, key international trade statistics, financial information on the industry & major aerospace firms, trends to watch, and a forecast for the future based on a review …
Why Empowering Salespeople Is A Double Edge Sword, Lucy Matthews
Why Empowering Salespeople Is A Double Edge Sword, Lucy Matthews
Doctor of Business Administration Dissertations
Salespeople in business-to-business markets are given autonomy to manage firms’ relationships with their customers. This autonomy implies that salespeople are responsible for making decisions that not only benefit but may also adversely impact customers (e.g., offer an account preferential treatment vs. terminate an established account). While numerous studies establish that autonomy (a critical facet of empowerment) has a positive impact on sales employee’s job outcomes, this study investigates the possibility that salesperson autonomy also has undesirable effects on salesperson job outcomes because it makes them responsible for decisions that have adverse consequences on the customers they are charged with satisfying. …
Dispersion Of Marketing Capabilities: Impact On Marketing’S Influence And Business Unit Outcomes, Michael T Krush, Ravipreet Sohi, Amit Saini
Dispersion Of Marketing Capabilities: Impact On Marketing’S Influence And Business Unit Outcomes, Michael T Krush, Ravipreet Sohi, Amit Saini
Department of Marketing: Faculty Publications
The marketing function of firms continues to evolve into many configurations, including the dispersion of marketing capabilities. This study evaluates the effects on the marketing function’s influence when marketing capabilities are dispersed across multiple boundaries. Using a sample of marketing executives, we study the effects of two forms of marketing capabilities dispersion: intra-organizational dispersion and inter-organizational dispersion. We examine the impact of these forms on marketing’s perceived influence within the firm. We also investigate marketing’s influence on customer responsiveness, along with three distal outcomes: marketing strategy implementation success, relationship portfolio effectiveness, and business unit performance. Our findings reveal that marketing’s …
The Age Of Quality Innovation, Sang M. Lee
The Age Of Quality Innovation, Sang M. Lee
Department of Management: Faculty Publications
In this inaugural issue of International Journal of Quality Innovation, the Editor-in-Chief reports the evolution of quality management and the need for innovative research for creating new quality values.