Strategic Management Policy Commons^™

Improving Employee Engagement Through The Development Of An Enterprise Performance Management System, Carlton D. Abner

Doctor of Nursing Practice (DNP) Projects

There is ample evidence of our health care delivery system relying heavily on value-based outcomes. The increased focus on outcomes has required health care organizations to adjust how they approach data and how they successfully implement performance management systems. These performance management systems help the organization identify, measure, and report the organization’s performance at an enterprise level using key performance indicators clearly linked to the organization’s overall strategy. As one organization began implementing an enterprise performance management system, the goal of this project was to show how participating in projects with that level of strategic impact can lead to improved …

History In Collaboration: Equalizing The Arts And The Humanities In San Francisco, Nicole C. Meldahl

Master's Projects and Capstones

Historically, there has been a critical imbalance in the way history and preservation organizations are civically supported in comparison with the amount of funding that is available to arts organizations in the United States. To correct this imbalance in San Francisco, I propose the creation of a San Francisco Department of Culture that would place the San Francisco Arts Commission equally alongside a San Francisco History Commission within a department that absorbs responsibilities currently managed by other divisions with in city government, such as the Planning Department and the Office and Economic and Workforce Development. City government necessarily takes time …

Essays On Asset Management, Lin Sun

Dissertations and Theses Collection

Hedge funds managed by listed firms significantly underperform funds managed by unlisted firms. We argue that since the new shareholders of a listed management company typically do not invest alongside the limited partners of the funds managed, the process of going public breaks the incentive alignment between ownership, control, and investment capital, thereby engendering agency problems. In line with the agency explanation, the underperformance is more severe for funds that have low manager total deltas, low governance scores, and no manager personal capital, or that are managed by firms whose stock prices are more sensitive to earnings news. Post IPO, …

Entry Of Copycats Of Luxury Brands, Sarah Yini Gao, Wei Shi Lim, Christopher S. Tang

Research Collection Lee Kong Chian School Of Business

We develop a game-theoretic model to examine the entry of copycats and its implications by incorporating two salient features; these features are two product attributes, i.e., physical resemblance and product quality, and two consumer utilities, i.e., consumption utility and status utility. Our equilibrium analysis suggests that copycats with a high physical resemblance but low product quality are more likely to successfully enter the market by defying the deterrence of the incumbent. Furthermore, we show that higher quality can prevent the copycat from successfully entering the market. Finally, we show that the entry of copycats does not always improve consumer surplus …

Management Research In Amj: Celebrating Impact While Striving For More, Gerard George

Research Collection Lee Kong Chian School Of Business

Over the years, I have read articles or listened to panel discussions that question the value of management scholarship, and often critiqued its relevance or insightfulness for an applied profession. On occasion, I have sided with those who are more pessimistic of our future as a field. While there are many truths in these commentaries, they might not give adequate credit to the robust knowledge production ecosystem that generates applied insight with scientific rigor. Yes, there is a lot more we can do but we should also celebrate the work we do well. Having read over 4000 manuscripts as an …

Increase In Takeover Protection And Firm Knowledge Accumulation Strategy, Heli Wang, Shan Zhao, Jinyu He

Research Collection Lee Kong Chian School Of Business

Research summary: We argue that the extent to which a firm faces takeover threats affects its knowledge structure. In particular, takeover threats may lead to managers' reluctance to adopt a strategy toward firm-specific knowledge accumulation because implementing this strategy requires them to acquire specialized skills, which are at risk under takeover threats. Conversely, takeover protection leads to an increase in firm-specific knowledge. Further, the relationship between takeover protection and firm-specific knowledge is positively moderated by managerial ownership, which helps align managerial interests with those of shareholders. But the relationship is negatively moderated by managerial tenure, as long-tenured managers have already …

Understanding And Tackling Societal Grand Challenges Through Management Research, Gerard George, Jennifer Howard-Grenville, Aparna Joshi, Laszlo Tihanyi

Research Collection Lee Kong Chian School Of Business

“Grand challenges” are formulations of global problems that can be plausibly addressed through coordinated and collaborative effort. In this Special Research Forum, we showcase management research that examines societal problems that individuals, organizations, communities, and nations face around the world. We develop a framework to guide future research to provide systematic empirical evidence on the formulation, articulation, and implementation of grand challenges. We highlight several factors that likely enhance or suppress the attainment of collective goals, and identify representative research questions for future empirical work. In so doing, we aspire to encourage management scholars to engage in tackling broader societal …

The United States, Developing Countries And The Issue Of Intra-Enterprise Agreements, Joel Davidow

Georgia Journal of International & Comparative Law

Antitrust issues have become one of the main concern of the world economy community and the United Nations. For many years, the United Nations Conference on Trade and Development has multiplied the meetings to discuss the relationship between transnational enterprises and international investment and has engaged in reflections on methods to avoid a decline in international investment. However, these meetings failed to resolve the fundamental issue of the impact of international antitrust principles on restrictive arrangements between a foreign parent corporation and its local subsidiary, particularly where that subsidiary is in a developing country. If applied, multinational enterprises would be …

Cutting The Cord—A Marketing Case: An Examination Of Changing Tv Viewership, John E. Crawford

Atlantic Marketing Journal

Consumers have more choices for TV programming and how that content is acquired than at any other time in the history of television. Through an action referred to as cord-cutting, many consumers are choosing to drop their cable or satellite programming providers in favor of lower-priced and more consumer-friendly programming providers such as Netflix, Hulu, and others. Consumer choices are being driven by many factors, including economics, lifestyle, technological developments, and social trends. This case discusses the cord-cutting trend and how it is impacting consumer choices and the business of providing television content to consumers. The case can be used …

Identifying Opportunities To Inform And Inspire: Tribal Casino Employee Perceptions Of Tribal Self Sufficiency And Philanthropy, Sandra Sun-Ah Ponting Dr, Jess Ponting, Katherine Spilde

UNLV Gaming Research & Review Journal

While the business case for employee engagement and satisfaction is well documented in the service profit chain and the cost savings of employee retention are easily quantified, the means to achieving these related goals in the casino industry is not well known. The pathway to employee engagement and satisfaction is even less well known in the tribal government gaming industry. This paper finds that employees in casinos that are owned by tribal governments in the United States find particular pride in sharing the tribal government’s self-sufficiency, community engagement, and philanthropic activities with casino guests, who often wonder “where the money …

The Mediating Effect Of Absorptive Capacity And Relational Capital In Alliance Learning Of Smes, So-Jin Yoo, Olukemi Sawyerr, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

No business can create all the resources needed to prosper and grow. Collaboration among businesses that possess complementary resources is often necessary for survival and growth. Despite their importance and implications for alliance learning, no empirical study has to date attempted to investigate how the determinants of learning interact with each other, and are linked to the outcomes of alliance learning. This study contributes to the role of learning intent, absorptive capacity, and relational capital in enhancing learning activities and outcomes by empirically examining the relationships among these learning determinants and how they affect innovative SMEs’ technological and nontechnological learning …

Big Data And Data Science Methods For Management Research: From The Editors, Gerard George, Ernst C. Osinga, Dovev Lavie, Brent A. Scott

Research Collection Lee Kong Chian School Of Business

The recent advent of remote sensing, mobile technologies, novel transaction systems, and high performance computing offers opportunities to understand trends, behaviors, and actions in a manner that has not been previously possible. Researchers can thus leverage 'big data' that are generated from a plurality of sources including mobile transactions, wearable technologies, social media, ambient networks, and business transactions. An earlier AMJ editorial explored the potential implications for data science in management research and highlighted questions for management scholarship, and the attendant challenges of data sharing and privacy (George, Haas & Pentland, 2014). This nascent field is evolving rapidly and at …

China Business At A Crossroads: Institutions, Innovation, And International Competitiveness, Joseph L. C. Cheng, Daphne W. Yiu

Research Collection Lee Kong Chian School Of Business

As the world's fastest growing economy with over a billion population, China is a country that the world needs to know more about in order to understand and anticipate her global and regional impact. Toward this end, the current special issue seeks to advance knowledge about the changing institutions in China and their impact on China business from both the perspectives of foreign firms investing in China and Chinese firms expanding internationally. Four articles selected from a pool of over 50 submissions are presented here, each covering one or more of the country's changing economic, political, and technological institutions. Collectively, …

Customer Acquisition And Retention Spending: An Analytical Model And Empirical Investigation In Wireless Telecommunications Markets, Sungwook Min, Xubing Zhang, Namwoon Kim, Rajendra K. Srivastava

Research Collection Lee Kong Chian School Of Business

Strategic resource allocation in growth markets is always a challenging task. This is especially true when it comes to determining the level of investments and expenditures for customer acquisition and retention in competitive and dynamic market environments. This study develops an analytical model to examine firms' investments in customer acquisition and retention for a new service; it develops hypotheses drawing on analytical findings and tests them with firm-level operating data of wireless telecommunications markets from 41 countries during 1999-2007. The empirical investigation shows that a firm's acquisition cost per customer is more sensitive to market position and competition than retention …

Relational Pluralism In Boards Of Directors: A Multidimensional View, Zhu Zhu

Dissertations, Theses, and Capstone Projects

A large body of literature has been devoted to explaining the influence of corporate boards on their firms’ financial performance, yet the findings paint a puzzling picture. My dissertation seeks to shed light on current research by paying nuanced attention to latent board characteristics and obtaining a more comprehensive understanding of the board-performance relationship. I adapt a relational pluralistic perspective of the board to empirically examine multiple facets of director ties, identities, power relations, and networks and their effect on firm performance. This relational view of the board extends the current understanding of director behavior by aggregating director relationships on …

Research On The Development Of Zhoushan International Maritime Service Base, Qilei Yang

World Maritime University Dissertations

No abstract provided.

Developing Of Value Appraisal System For Mergers And Acquisitions In Shipping Industry, Zuwei He

World Maritime University Dissertations

No abstract provided.

Icelandic Fisheries: Scenario Planning For Climate Change, Tara Sorrels

Mahurin Honors College Capstone Experience/Thesis Projects

This study aimed to develop an understanding of how a scenario planning process could be used to assist businesses to adapt to climate change. The focus of this study was on the Icelandic fishing industry since Iceland is experiencing firsthand climate change impacts. Mitigation strategies are the main focus in climate change research, but this study focused on a possible adaptation method that requires changing management practices in order to reduce the impact of climate change on the economy. Tours of Icelandic fisheries and interviews with individuals within the Icelandic fishing industry were conducted to assess the current adaptive capacity …

Myopic Reactions To Performance Feedback: Different Decision Makers, Different Decisions, Henrich R. Greve, Cyndi Man Zhang

Research Collection Lee Kong Chian School Of Business

The behavioral theory of the firm predicts that problemistic search and organizational change occurs after comparing performance with the aspiration level, and this prediction has been strongly supported. The bounded rationality assumption in the behavioral theory of the firm suggests that such search is often myopic. However, we still lack theory explaining the source of myopia and how myopia influences decision makers choosing search directions when performance feedback indicates a problem. In this study, we address the relationship between myopia and search direction. We develop theory on how decision maker cognitions and knowledge formed by their past experiences underlie coalitions …

Reassessing Board Member Allegiance: Ceo Replacement Following Financial Misconduct, David M. Gomulya, Warren Boeker

Research Collection Lee Kong Chian School Of Business

Research summary: We examine how board members' reactions following financial misconduct differ from those following other adverse organizational events, such as poor performance. We hypothesize that inside directors and directors appointed by the CEO may be particularly concerned about their reputation following deceptive financial practices. We demonstrate that directors more closely affiliated with the CEO are more likely to reduce their support for the CEO following financial misconduct, increasing the likelihood of CEO replacement. Enactment of the Sarbanes-Oxley Act similarly alters governance dynamics by creating a greater expectation for sound corporate governance. We demonstrate our findings in U.S. public firms …

Getting Your Company Ready For Sustainability Reporting, Themin Suwardy, Melvin Yong

Research Collection School Of Accountancy

No abstract provided.

Strategic Predisposition In Communication Management: Understanding Organizational Propensity Towards Bridging Strategy, Soojin Kim

Research Collection Lee Kong Chian School Of Business

Purpose – The purpose of this paper is to identify factors influencing an organization’s predisposition to bridging strategy, and tests relationships between those factors and bridging strategy. Design/methodology/approach – Online survey was conducted in South Korea. Hierarchical regression was used. Findings – Identified factors are environmental complexity, top management attitude toward stakeholders, analysis orientation, and authoritarian culture. Research limitations/implications – By adopting the concept and measures of bridging as an organization’s public-engagement strategy, this study was able to capture an organization’s strategic approach for problem-solving in communication management. Practical implications – Strong analysis orientation allows organizations to look into problems …

Right Person In The Right Place: How The Host Country Ipr Influences The Distribution Of Inventors In Offshore R&D Projects Of Multinational Enterprises, Anand Nandkumar, Kannan Srikanth

Research Collection Lee Kong Chian School Of Business

Prior work has shown that the strength of the intellectual property regime (IPR) in a host country influences offshore R&D to that country. Building on this work we propose that the strength of the IPR in a host country differentially influences the threat of knowledge leakage on projects that are produced for the location where the multinational firm is headquartered (home) versus the offshore location to which the R&D project is sent (host). We argue and show that when the host location has a weak IPR, fewer host inventors are involved in host R&D projects when compared to home R&D …

Contingent Value Of Director Identification: The Role Of Government Directors In Monitoring And Resource Provision In An Emerging Economy, Hongjin Zhu, Toru Yoshikawa

Research Collection Lee Kong Chian School Of Business

Although previous studies have explored the value of government directors, less attention has been directed at the antecedents of government directors' engagement in value-adding activities, such as managerial monitoring and resource provision. Drawing on social identity theory, we offer a novel model that specifies how a government director's dual identifications with the focal firm, and with the government individually and interactively affect his or her governance behavior. An investigation of government directors in China shows that their identification with the focal firm enhances monitoring and resource provision, while their identification with the government affects monitoring and resource provision differently. depending …

The Impact Of The Potential Entry Of Copycats: Entry Conditions, Consumer Welfare, And Social Welfare, Sarah Y. Gao, Wei Shi Lim, Christopher Tang

Research Collection Lee Kong Chian School Of Business

This article examines the implications of the potential entry of a copycat who produces and sells a copycat (i.e., imitation) product that competes with the incumbent product. By analyzing a two-period dynamic noncooperative game between these two firms, we identify conditions under which the copycat can gain successful market entry. More importantly, we find that the potential entry of a copycat creates (implicit) pressure for the incumbent to lower its selling price; hence, it improves consumer welfare. Finally, we identify conditions under which the potential entry of a copycat can increase social welfare (i.e., consumer welfare and the profit of …

Weathering The Storm Of Austerity, Deirdre Lillis

Conference papers

Higher Education Institutions (HEIs) collaborate with public funding and quality assurance agencies to balance programme delivery with funding and quality. After the financial crisis in 2008, many countries are now emerging from economic recessions, providing an opportunity to reflect on how HEIs have weathered the storm of austerity. During the period 2008 and 2015 overall funding to publically funded Irish HEIs fell by 14% despite enrolment of full-time students increasing by 25% (HEA, 2015). Against the backdrop of a national Strategy for higher Education reform, the strategic choices made by HEIs are considered along with the effectiveness of quality assurance …

International Trade Effects Of Regional Economic Integration In Africa: The Case Of The Southern African Development Community (Sadc), Mengesha Yayo, Sisay Asefa

International Journal of African Development

Empirical studies on regional economic integration process in Africa exhibit sluggish progress, and there by limited level of intra-trade. The existing literature in Africa, particularly in the Southern African regional integration bloc, has neglected the effects of regional economic integration dealing with disaggregated data. This study analyzes trade creation and diversion effects of the Southern African Development Community (SADC) using disaggregated data. The investigation estimates an augmented gravity model using panel data and random effect estimator methods applying instrumental variables where needed.

The results show that intra-SADC trade is growing in the fuel and minerals and the heavy manufacturing sectors …

Review: Peter Klaus And Stefanie Müller, Eds. The Roots Of Logistics: A Reader Of Classical Contributions To The History And Conceptual Foundations Of The Science Of Logistics (Berlin: Springer, 2012)., Daniel Pellathy

Peer Reviewed Articles

Book Review: Peter Klaus and Stefanie Müller, eds. The Roots of Logistics: A Reader of Classical Contributions to the History and Conceptual Foundations of the Science of Logistics (Berlin: Springer, 2012). Cloth and paperback. 427 pp. ISBN-13: 978-3642439186.

Appropriability And The Retrieval Of Knowledge After Spillovers, Tufool Alnuaimi, Gerard George

Research Collection Lee Kong Chian School Of Business

Firms create and capture value through innovation. In technology-driven firms, there has been an explicit emphasis on appropriability through imitation deterrence and cumulative inventions that build on prior firm innovation. We introduce systematic empirical evidence for a third mechanism of appropriability namely, knowledge retrieval, which is defined as the re-absorption of previously spilled knowledge. We extend previous studies which consider technological complexity and organizational coupling as predictors of appropriability by examining their impact on knowledge retrieval. We find that technological complexity has a curvilinear relationship with retrieval while organizational coupling has a negative relationship. We discuss the implications of these …

What Do I Want? The Effects Of Individual Aspiration And Relational Capability On Collaboration Preferences, Simon J. D. Schillebeeckx, Sankalp Chaturvedi, Gerard George, Zella King

Research Collection Lee Kong Chian School Of Business

We examine individuals' collaboration preferences in the Knowledge Transfer Network (KTN) for the UK plastics electronics sector. Using conjoint analysis, we investigate how aspiration gaps and relational capability affect the value placed on potential organizational collaborations. Aspiration gaps reflect individuals' perception of whether they are ahead of or behind peers on their career trajectory, and relational capability captures three distinct dimensions: networking skills, openness to collaborate, and network awareness. Our findings suggest that positive and negative aspiration gaps augment preferences to form organizational partnerships. These effects are positively moderated by networking skills and openness and negatively moderated by network awareness. …