Business Commons^™

Is Competence Without Humility Wasted In Building The Trust Necessary For Knowledge Transfer In Younger/Older Worker Dyads?, Cara-Lynn Scheuer, Catherine Loughlin, Dianne Ford, Dennis Edwards

Management and Decision Sciences

Successful knowledge transfer (KT) between younger and older workers (YW and OW, respectively) is critical for organizational success, especially in light of the recent surge in employment volatility among the youngest and oldest segments of the workforce. Yet, practitioners and scholars alike continue to struggle with knowing how best to facilitate these exchanges. The qualitative study offers insight into this phenomenon by exploring how KT unfolds in YW/OW dyads. The authors performed a reflexive thematic analysis of semistructured interviews with two samples of blue- and white-collar younger/older workers from the USA (N = 40), whereby the authors interpreted the "lived …

2023-November-07-Andrew Lawson- ‘Helping To Create Something Bigger’.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

With an impressive body of work already under his belt, Andrew Lawson is well on his way toward achieving his dream of a career in film animation.

Lawson is a graduate student from Knoxville pursuing a Master of Fine Arts in digital media at East Tennessee State University.

His interest in digital media springs from his childhood, when he was captivated by Disney cartoons and Tim Burton’s claymation films, especially “The Nightmare Before Christmas.” Because his family moved often, he needed something to entertain himself, and so he turned to art.

“I started out getting into illustrating and drawing,” he …

2023-November-07-National Company Ranks Multiple Etsu Programs As Elite.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

When it comes to academic departments operating at a high level, offering excellent classroom instruction and hands-on learning that prepares graduates for employment and real-world impact, East Tennessee State University is an institution that continues to shine.

Intelligent.com, a longtime resource for program ranking and educational planning, included several programs at the university in its 2024 top degree programs.

“I am thrilled that ETSU’s commitment to academic excellence is reflected in these rankings of a diverse range of programs across the institution,” said Dr. Kimberly D. McCorkle, provost and senior vice president for Academic Affairs. “Our outstanding faculty offer …

Are The Mission Statements Of Two Large U.S. Public Business University Systems Inspiring? You Decide!, James I. Schaap, Angel F. González

International Journal for Business Education

Mission statements have become increasingly important for the accreditation of business universities and colleges. Thus, understanding similarities and differences in the content of business school mission statements is especially timely. The mission statement is also the first component of the strategic management process. It provides the framework or context within which strategies are formulated.

This descriptive/informative study aims to present a background that describes and explains institutional mission statements and removes the so-called uncertainty encompassing the foci while preserving exceptional quality—a necessary quality for a compelling mission statement. We question whether all California State University (CSU) and The State University …

Time-Inconsistent Preference In Booking Hotels: Role Of Quasi-Hyperbolic Discounting In Booking Timing And Price Options Change Over Time, Meiying Liu

ICHRIE Research Reports

In hotel booking decision-making, consumers must incorporate booking timing and cancellation policy with different price options to deal with uncertainty in the upcoming travel and their utilities that aggregate spending and enjoying on the hotel booking. To fill the gap in the literature that omitted the consumers’ time-inconsistent booking behavior over time and the mechanisms behind booking decisions and timing decisions, this study investigates consumers’ preference between two price options related to cancellation over time and their preferred booking timing. Quasi-hyperbolic discounting model in behavioral economics is applied to explain time-inconsistent behavior by lab experiment.

Onboarding Program Eastern Band Of Cherokee Indians - Final Summary, Quality Improvement Center For Workforce Development

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The Eastern Band of Cherokee Indians (EBCI) is a federally-recognized tribe. The Family Safety Program (FSP) is the child welfare program that serves the Eastern Band of Cherokee Indians, under the tribal Division of Public Health and Human Services. FSP was established in 2015 with around 10 staff members and has grown to about 60 staff, all located in one office in Cherokee, North Carolina. Since FSP was a relatively new agency when they began working with the Quality Improvement Center for Workforce Development (QIC-WD), turnover had not been a signficant problem, however, vacancies were a challenge. In October 2017, …

Frontline Job Redesign Louisiana - Final Summary, Quality Improvement Center For Workforce Development

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The Louisiana Department of Children and Family Services (DCFS) Child Welfare Division (CWD) is a state-operated child welfare system. Louisiana has 64 parishes statewide organized into nine regions. The local parish offices provide child protective service (CPS), family services (FS), foster care (FC), and adoption services. CWD has approximately 1,500 employees including about 640 frontline caseworkers. In 2017, when Louisiana applied to become a QIC-WD site, CWD estimated its turnover rate across the state to be 24%, with one region having a turnover rate of 51%, while another had a turnover rate of only 8%.

This video discusses the challenges …

Frontline Job Redesign Louisiana - Prevention Worker Role Cards, Quality Improvement Center For Workforce Development

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Lists the different tasks given to types of prevention workers. View the download file.

Frontline Job Redesign Louisiana - Permanency Worker Role Cards, Quality Improvement Center For Workforce Development

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View the download file.

Organizational Change Process Milwaukee - Final Summary, Quality Improvement Center For Workforce Development

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Organizational Change in Action

The Division of Milwaukee Child Protective Services (DMCPS) is a state-operated child welfare system and is the only county system in Wisconsin run by the state. The Division is housed under the Department of Children and Families and has just under 200 staff, including: administrative/managerial staff, initial assessment and access (hotline) frontline workers, and fiscal and operations support. In 2016, DMCPS had an external turnover rate of 37% and they applied to be a Quality Improvement Center for Workforce Development (QIC-WD) site, with the goal of strengthening their child welfare workforce.

When DMCPS started working with …

Organizational Change Process Milwaukee - Site Intervention Logic Model, Quality Improvement Center For Workforce Development

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Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resource and actions required to implement the program, as well as the associated result of changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes.

Organizational Change Process Milwaukee - Arc Principles Poster, Quality Improvement Center For Workforce Development

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1. All staff and administrative actions and decisions should be guided by a clear focus on the wellbeing of the children and families served.
2. Measure success by how much child and family wellbeing improves and use this data to drive decision-making and improvement.
3. Continually seek to be more effective, to eliminate barriers, and to foster change to improve the wellbeing of children and families.
4. Focus on relationships/networks in your organization, stakeholders, and family networks to affect child and family outcomes.
5. Get those with a stake (front-line staff) involved in key program decisions, solutions, and improvement efforts.

Addressing Work-Related Traumatic Stress Nebraska - Final Summary, Quality Improvement Center For Workforce Development

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Building a Resilient Workforce

Nebraska Division of Child and Family Services (DCFS) is a state-operated child welfare system. The Division is housed in the Department of Health and Human services and is divided into five service areas. DCFS has about 400 frontline child welfare workers (Child and Family Services Specialists or CFSS), 70 supervisors, and 15 field administrators. In 2017, DCFS had an annual turnover rate of about 30%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce.

When DCFS started working with the Quality Improvement Center for Workforce Development (QIC-WD), an Implementation …

Supportive Supervision And Resiliency Ohio - Summary, Quality Improvement Center For Workforce Development

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Ohio Department of Job and Family Services (ODJFS) is a state-led, county-administered child welfare system. Ohio’s 83 single-county agencies and two multi-county agencies are responsible for the delivery of child protective services and ongoing case management in Ohio’s 88 counties. In 2017, ODJFS had an annual turnover rate of about 27%. They applied to be a Quality Improvement Center for Workforce Development (QIC-WD) site with the goal of strengthening their child welfare workforce. When ODJFS started working with the QICWD, a Workforce Implementation Team (WIT) was established to participate in a needs assessment process, determine an intervention, and support implementation. …

Supportive Supervision And Resiliency Ohio - Coaching To Support Resilience Chart, Quality Improvement Center For Workforce Development

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➢ What makes you hopeful about participating in Resilience Alliance? ➢ What worries you? ➢ What is one thing you’d like to achieve as a result of attending Resilience Alliance? ➢ How will you manage competing demands to be able to fully participate? ➢ When you think about how the agency responds to stress now, what is one area you’d most like to see change? ➢ What opportunities do you see to participate in the change? ➢ What is one thing you that might prepare you for Resilience Alliance? ➢ How do you recognize emotional, physical, personal indicators? What triggers …

Competency-Based Personnel Selection Oklahoma - Final Summary, Quality Improvement Center For Workforce Development

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Oklahoma Department of Human Services (OKDHS) is a state-operated child welfare system, but hiring has always been done locally. The agency is divided into five field regions serving 27 districts and 77 counties. In 2017, OKDHS employed 1,780 Child Welfare Specialists (caseworkers) and 388 supervisors. That same year, the annual turnover rate was 25%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce.

When OKDHS started working with the Quality Improvement Center for Workforce Development (QIC-WD), a steering committee was established to participate in a needs assessment process, determine an intervention, and support …

Ada News - 11/06/2023, American Dental Association, Publishing Division

ADA News

Established in 1970 as the official newspaper of the American Dental Association, the ADA News serves practicing dentists and others allied to the dental profession in the U.S. and internationally. It is the No. 1 source of news and information about the many benefits and services the ADA delivers to members daily as well as timely information on scientific, social, political and economic developments affecting dentistry and health care.

Ua80/1 Meeting Agenda & Minutes, W Club

University Organizations

Agenda and minutes of the November 2023 W Club Board of Directors meeting.

Cultural Microaggressions In Multinational Organizations: Organizational Inclusivity And Employee Coping Strategies, Regina Mcwilliams

Dissertations

Cultural microaggressions are especially problematic in multinational organizations because of the sheer and vast diversity of employees, customers, and partners across numerous countries and continents. These subtly discriminatory remarks or actions often lead to negative consequences that can cost companies immeasurable revenue and profit losses, customer and employee attrition, and brand reputational damage. This study aims to understand the impact of cultural microaggressions on job outcomes and the moderating effects of inclusivity practices and employee coping strategies. We draw upon the minority stress model and use quantitative methods to determine the relationship between cultural microaggressions and various job outcomes. Findings …

Ua12/2/1 College Heights Herald: Your Vote Matters, Wku Student Affairs

WKU Administration Documents

Magazine edition of the College Heights Herald for the period October 4 - November 6, 2023.

• Anderson, Alexandria. Letter from the Editor – Elections
• Reed, Bailey. Every Vote in This County is Important – Daniel Cameron, Andy Beshear
• Phelps, Maggie. The Importance of Voter Registration
• Daniel Cameron on the Issues
• Andy Beshear on the Issues
• Di Palermo, Dominic. The Bowling Green Rock Band Academy – Musicians
• Costellow, Ali. Students & Campus Organizations Prepare for November Election
• Wilborn, Price. Wokeness Is Not a Bad Thing, and People Need to Stop Saying It Is
• Edmonds, Luke. A Kentuckian’s Guide to Legal Sports …

2023-November-06-Etsu’S Ted Olson Earns Accolades.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

East Tennessee State University’s Dr. Ted Olson, a respected academic and writer who has helped elevate the university’s distinction in the areas of Appalachian Studies, bluegrass and more, has earned new accolades.

Olson had co-authored the liner notes for the 2022 album, “Lovey's Original Trinidad String Band: Encore Lovey!,” and it won the Certificate of Merit for Best Historical Research for its category from the ARSC (Association for Recorded Sound Collections). It is a prestigious organization that, among other charges, is dedicated to the preservation and study of sound recordings. This album featured 1912 and 1914 recordings by an important …

Galaxy Next Generation Inc. V. Bradley Ehlert, Et Al., Order On Motion For Summary Judgment, Kelly L. Ellerbe

Superior Court of Fulton County: Metro Atlanta Business Case Division Opinions

No abstract provided.

Social Media Marketing, Tyra M. Burton

KSU Distinguished Course Repository

This Social Media Marketing course explores the many realms of social media and includes case studies, discussions, interactive exercises as well as articles from the current literature. We will examine the changing role of social media in the promotional marketing mix, the role of the consumer in social media, online communities, how social media impacts both marketing and consumer lifestyles, how to measure the ROI of social media, and the metrics of social media.

Feature Selection In Intrusion Detection Systems: A New Hybrid Fusion Of Bat Algorithm And Residue Number System, Yakub Kayode Saheed, Temitope Olubanjo Kehinde, Mustafa Ayobami Raji, Usman Ahmad Baba

Marketing Faculty Publications

This research introduces innovative approaches to enhance intrusion detection systems (IDSs) by addressing critical challenges in existing methods. Various machine-learning techniques, including nature-inspired metaheuristics, Bayesian algorithms, and swarm intelligence, have been proposed in the past for attribute selection and IDS performance improvement. However, these methods have often fallen short in terms of detection accuracy, detection rate, precision, and F-score. To tackle these issues, the paper presents a novel hybrid feature selection approach combining the Bat metaheuristic algorithm with the Residue Number System (RNS). Initially, the Bat algorithm is utilized to partition training data and eliminate irrelevant attributes. Recognizing the Bat …

2023-November-06-Two Faculty Earn %2240 Under Forty%22 Honor, Bill Gatton College Of Pharmacy, East Tennessee State University, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. (Nov. 6, 2023) — Two faculty at East Tennessee State University Bill Gatton College of Pharmacy were honored by the Business Journal of Tri-Cities TN/VA on Friday, Nov. 3, 2023, for their accomplishments.

Drs. Katelyn Alexander (pictured right), Director of Experiential Education, and Jessica Burchette, Associate Professor of Pharmacy Practice, were recognized as emerging leaders in the community at the Business Journal's annual "40 Under Forty" gala. The college is incredibly proud of their leadership, service, and dedication to students.

During the ceremony, their nominations were read as follows:

Dr. Katelyn Alexander

"Not only is Katelyn …

2023-11-06 Message From The President, Morehead State University. Office Of The President.

Staff Congress Records

A message from the President to the campus community on upcoming events, recognitions, and a report on the Board of Regents meeting the week prior sent on November 6, 2023.

Risk Management Meets Politics And The General Public: Is Risk Management Increasing Risk, Rodger Singley

Annual Symposium on Biomathematics and Ecology Education and Research

No abstract provided.

2023-November-05-Creating Better Workplaces, University Marketing And Communication, East Tennessee State University

ETSU News

“Creating Better Workplaces: A Trauma-Informed Approach” is the topic of an upcoming presentation in the East Tennessee State University Ballad Health Strong BRAIN Institute (SBI) Resilience Series.

Dr. Wallace E. Dixon Jr. will be the speaker for the free virtual presentation on Tuesday, Dec. 5, at noon. Participants may register for the Zoom link.

In his presentation, Dixon, founding director of the SBI and a professor in the Department of Psychology at ETSU, will discuss how workplace leaders can maximize the productivity of their units by promoting employee satisfaction and belongingness through a sustainable commitment to trauma-informed practices.

This Resilience …

Sustainability Innovation In Small Medium Enterprises (Smes): A Qualitative Analysis, Budi Harsanto, Asep Mulyana, Yudi Ahmad Faisal Mr, Venny Mellandhia Shandy, Muntasir Alam

The Qualitative Report

Prior research suggests that today, sustainability is an important key in innovation. While the integration of sustainability into innovation in large enterprises has been widely studied, research on small-medium enterprises (SMEs) is still lacking. The aim of this study is to understand the sustainability innovation practices in SMEs. We interviewed 30 SME owners and managers in Indonesia and analyzed the data using thematic analysis to understand how SMEs practice sustainability innovation. The findings show that sustainability innovation in the form of product innovation is commonly practiced through the use of more environmentally friendly raw materials and packaging materials. As for …

2023 Conference Schedule, Mountain Plains Business Conference

Mountain Plains Business Conference

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