Business Commons^™

Ethnic Minority Analysts’ Participation In Public Earnings Conference Calls, Rachel W. Flam, Jeremiah Green, Joshua A. Lee, Nathan Y. Sharp

Faculty Publications

We investigate ethnic minority and non-minority sell-side analysts’ participation in public earnings conference calls. We find that minority analysts are underrepresented in conference call Q&A sessions, and minority analysts who do participate on the calls experience lower levels of prioritization than do nonminority analysts. Minority analysts’ lower participation rates are partially but not fully mediated by characteristics such as experience, work environment, and stock rating favorability. Additionally, firm and conference call fixed effects mediate approximately half the magnitude of lower minority participation rates. Extroverted minority analysts participate at higher rates, but the negative association between minority status and conference call …

Innovations In Ipo Deal Structure: Do Up-C Ipos Harm Public Shareholders?, Mary Brooke Billings, Kevin Hsueh, Melissa F. Lewis-Western, Gladriel Shobe

Faculty Publications

This paper examines an innovation in capital formation that has spurred contentious debate: the Umbrella Partnership Corporation (“Up-C”) IPO. Advisors and underwriters argue that the Up-C deal structure is a driver of post-IPO value and, thus, is a value-enhancing means of raising capital that may be one solution to concerns regarding the drop in the number of publicly traded companies. Consistent with these claims, recent research suggests that organizing soon-to-be public businesses as pass-through entities (as is the case for Up-Cs) leads to superior future performance. Yet, broadening the analysis to consider abnormal stock performance and post-IPO litigation of a …

The Spillover Effect Of Sec Comment Letters Through Audit Firms, Kenneth L. Bills, Ryan Cating, Chenxi Lin, Timothy Seidel

Faculty Publications

This study examines whether auditors serve as a conduit for disseminating Securities and Exchange Commission (SEC) views on reporting and disclosure matters as the result of being privy to clients’ SEC comment letters. This examination is important because auditors’ involvement in, and private access to, clients’ comment letters can enhance the timeliness of dissemination and have a constraining influence on reporting or disclosure choices that diverge from SEC views. Among clients with a greater expectation of impaired goodwill that do not receive a comment letter with a goodwill-related comment, we find a greater likelihood of goodwill impairment when the audit …

Balancing Loyalties: A Behavioral Study On How The Quality Of Supervisor-Subordinate Relationships Affects Whistleblowing Intentions, Jace B. Garrett, Douglas F. Prawitt, Kyle Sopp

Faculty Publications

While high-quality relationships among employees yield many benefits to organizations, they may have unintended consequences for whistleblowing. In a first experiment, we investigate whether high-quality employee-supervisor relationships reduce employees’ willingness to report supervisor wrongdoing through an internal hotline. We also investigate whether the quality of such relationships mitigates the effect of evidence strength on reporting intention. In a second experiment, we test the robustness of the effects of relationship quality and evidence strength on employees’ willingness to report wrongdoing identified in our first experiment, but to an external auditor. We also examine two factors that may mitigate the negative effect …

Current Issues Faced By Controllers, Anthony C. Bucaro, T. Jeffrey Wilks, Christopher Yust

Faculty Publications

We conduct a series of semi-structured interviews with controllers and chief accounting officers from large public and private companies—over half are Fortune 500—to identify the current issues faced by the controllership function. We map these issues into the Institute of Management Accountants (IMA®) Management Accounting Competencies and highlight recent research that addresses these issues and where there are gaps. Our findings suggest three IMA competencies that weigh heavily on controllers’ minds: (1) collaboration, teamwork, and relationship management; (2) information systems and technology; and (3) talent management. Finally, we describe how the insights from controllers suggest important improvements to accounting curriculum …

Human Connection: A Crucial Ingredient In Vacation Experience, Ondrej Mitas, Moji Shahvali, Peter Ward, Mat Duerden, Marcel Bastiaansen

Faculty Publications

The past decade (2012–2022) has seen a blossoming of research on tourists’ quality of life. Frameworks such as subjective well-being (Diener & Seligman, 2002), the PERMA wellbeing theory (Seligman, 2012) and eudaimonia (Filep & Deery, 2010) have been used to document the numerous positive psychological effects of tourist experiences. One of the most robust findings from this literature is that engaging in tourism triggers emotions. Ranging from the excitement of hobby-focused competitions and tours (Mitas et al., 2012a) to the relaxation of a spa (Strauss-Blasche et al., 2004a), dozens of studies have now documented salubrious emotional profiles over the course …

The Impact Of Reflection On Experience Type Perceptions, Mat D. Duerden, Camilla Hodge, Karen Melton, Aubrey Rushton, Lexi Anderson, Madison Bagley

Faculty Publications

Whether an experience is perceived as ordinary or extraordinary (i.e., memorable, meaningful, transformational) (Duerden et al., 2018) depends on a variety of potential factors including but not limited to time, social connection, and reflection. The purpose of this experimental study was to assess how activity type, social connection, and reflection type influences exper ience type, ordinary versus extraordinary, perceptions overtime. Data was collected from 209 undergraduates using a 4x4 experimental design. Participants engaged in one of four different 20-minute activities based upon Melton's (2017) family activity model (e.g., core:parallel, core:joint, balance:parallel, and balance:joint). Each activity was run for four different …

Category Versus Labeled Magnitude Scale Measures Of Immediate Conscious Leisure Experiences: Engagement, Immersion, And Absorption, Gary D. Ellis, Patti A. Freeman, Brian J. Hill, Jingxian Jiang

Faculty Publications

We developed and validated single-item category (CAT) and labeled magnitude (LM) scales of three recalled immediate conscious leisure experiences: engagement, immersion, and absorption. These minimally invasive scales are suitable for use in experiments, surveys, and evaluations in the travel and leisure industries. The CAT scales followed a familiar Likert-type format, while the LM scales involved calibration by 169 judges using two modalities (drawing lines of differing lengths and providing numeric magnitude judgments) to establish empirically determined ratio-scaled distances among seven modifiers (not at all, slightly, somewhat, quite, very, greatly, and extremely). We collected 3,821 experience observations from 621 visitors to …

The Audit Quality Effects Of Small Audit Firm Mergers In The United States, Brant E. Christensen, Kecia Williams Smith, Dechun Wang, Devin Williams

Faculty Publications

Increased audit regulation, coupled with reports of frequent mergers among smaller audit firms, creates a dynamic environment in which to assess changes in the U.S. audit market. We examine the audit quality consequences of audit firm mergers between small audit firms that audit public clients, a topic about which little is known. Using a sample of small audit firms each involved in a single merger during 2004-2016, we find consistent evidence that post-merger audit quality decreases when PCAOB-identified audit deficiencies and audit fees are used as proxies for audit quality. In addition, we find weak evidence of lower post-merger audit …

Does Audit Regulation Improve The Underlying Information Used By Managers? Evidence From Pcaob Inspection Access And Management Forecast Accuracy, Brant E. Christensen, Lijun (Gillian) Lei, Sydney Qing Shu, Wayne Thomas

Faculty Publications

Survey evidence and academic research raise the possibility that audit regulation can impact not only the information contained in external financial reports but also the internal information used by management. We investigate this possibility by examining the improvement in management forecast accuracy around initiation of the Public Company Accounting Oversight Board's (PCAOB) international inspection program. Consistent with managers having improved information, we find that managers issue more accurate forecasts following PCAOB inspection access. Multiple additional analyses support that an improved information environment is the mechanism underlying our results, and this effect is distinct from, and incremental to, any effects of …

The Impact Of Audit Technology On Audit Task Outcomes: Evidence For Technology-Based Audit Techniques, Marc Eulerich, Adi Masli, Jeffrey Pickerd, David A. Wood

Faculty Publications

As audit technology becomes more widespread, practice and academia are raising concerns about the costs and benefits of these technologies. We examine how internal auditors use technologybased audit techniques (TBATs) and how TBATs impact the efficiency and effectiveness of their audits. We use two surveys and interviews of individual auditors and chief audit executives (CAE) to examine their perceptions of TBATs. Auditors perceive TBATs as beneficial. Specifically, an increase in the use of TBATs is associated with completing more audits, finding more risk factors, providing more recommendations, and decreasing audit days. However, CAEs also perceive TBATs to be costly. An …

The Gatekeeper’S Dilemma: 'When Should I Transfer This Customer?', Brett A. Hathaway, Evgeny Kagan, Maqbool Dada

Faculty Publications

In many service encounters, front-line workers (often referred to as gatekeepers) have the discretion to attempt to resolve a customer request or to transfer the customer to an expert service provider. Motivated by an incentive redesign at a call center of a mid-size US-based bank, we formulate and solve an analytical model of the gatekeeper's transfer response to different incentive schemes and to different congestion levels. We then test several model predictions experimentally. Our experiments show that human behavior matches the predictions qualitatively, but not always in magnitude. Specifically, transfer rates are disproportionately low in the presence of monetary penalties …

Discussion Of "Why Can’T I Trade? Exchange Discretion In Calling Halts", Michael S. Drake

Faculty Publications

Liquidity is an important feature of well-functioning capital markets. While many market frictions exist that constrain liquidity, none are as dramatic as trading halts when trading is suspended altogether. Trading halts became a common feature of US securities markets in the aftermath of Black Monday (October 19, 1987). The hope of regulators was that system-wide trading halts, so-called market circuit breakers, would decrease the likelihood of dramatic sell-offs by allowing markets to cool off. Regulators further argued that security-specific trading halts implemented in advance of a material news release could also reduce volatility and help level the playing field between …

Managing Emotional Labour: The Importance Of Organisational Support For Managing Police Officers In England And Italy, Yvonne Brunetto, Ben Farr-Wharton, Paresh Wankhade, Chiara Saccon, Matthew Xerri

Research outputs 2022 to 2026

This paper empirically examines the impact of organisational psychological support on employees’ outcomes as an example of the ‘Common Good HRM’ model on the well-being–performance continuum of police officers, using a Conservation of Resources (COR) theoretical framework. The study uses Structural Equation Modelling to analyse data from 220 Italian police and 228 English police officers to compare the impact of Perceived Organisational Support (POS) on organisational stress, employees’ resilience, and engagement. The findings show that low Perceived Organisational Support (POS) leads to high stress, which then comprises employees’ resilience and likely demotivates them from being engaged on the job, explaining …

Explaining Organisational Business Process Adoption Mechanisms - A Critical Realist Perspective On Social Reflexivity And Process Affordances, Andreas Brönnimann

Theses: Doctorates and Masters

The implementation of new business processes can be problematic for organisations. Employees tend towards reluctant behaviour when confronted with organisational change that requires adoption of new workflows and work tasks. The crucial importance of people affected by change has been highlighted in past research. While the adoption of new processes is beneficial to the organisation, deviations from or rejections of new processes can lead to increased risks, missed process goals, increased waste leading to lost revenue, and other unforeseeable outcomes.

However, the adoption of proposed processes by individuals only is less desirable, because the collective nature of processes requires choreographed …

The Concept And Role Of Meaningful Work In The Context Of Pakistan – An Exploratory Study Of Junior Doctors, Abid Hussain

Theses: Doctorates and Masters

Over the past decade, the concept of meaningful work has gained increased attention from human resource management, organisational science, and management scholars. This can be largely attributed to the growing global concern for the wellbeing and meaningful engagement of individuals in the workforce, especially since the COVID-19 pandemic. The literature on meaningful work reveals that there are multiple perspectives and theoretical approaches to the conceptualisation of meaningful work which can be found primarily within Western societies and Western scholarship and are often based on Western worldviews. Most of the quantitative and qualitative empirical studies adopt a reductionist approach and tend …

The Influence Of Networks On Suppliers’ Sustainable Innovation In Public Procurement: Insights From Ghana’S Public Works Sector, Peter Adjei-Bamfo

Theses: Doctorates and Masters

In recent times, governments have been using their procurement function to drive innovation in firms’ product outcomes and to improve operational activities that pose sustainability challenges. Ghana, for example, is currently advancing and upgrading its public works infrastructure with revenues from its commercialised oil reserves to match and improve its anticipated middle-income economy status. Faced with several sustainability challenges, such as environmental pollution and resource depletion, desecration of cultural heritage sites and exposure of labour force to poor working conditions, public works infrastructure procurements constitute a larger proportion of government procurement expenditure, globally, compared with the procurement of goods and …

The Development Of The Process Mining Event Log Generator (Pmelg) Tool, Steven R. Hawkins, Jeffrey Pickerd, Scott L. Summers, David A. Wood

Faculty Publications

Process mining is an emerging technology that allows users to visualize all potential variations of business processes within an organization. It holds significant potential for impacting the field of accounting. However, training professionals and students in its use is challenging due to a lack of event data applicable to accounting and auditing scenarios. To address this issue, we developed an easy-to-use tool called the Process Mining Event Log Generator (PMELG) for generating process mining data files for the order-to-cash process. With the PMELG tool, users can create realistic datasets that incorporate key accounting and auditing concepts, such as segregation of …

Check Your Attitude: An Examination Of Companies’ Adversarial Disclosures About Tax Enforcement, Hannah W. Judd, Sean T. Mcguire, Connie D. Weaver, Junwei Xia

Faculty Publications

This study examines companies’ voluntary disclosures of an adversarial stance toward tax enforcement in income tax footnotes, where companies express disagreement with tax authorities or a willingness to litigate unresolved audit issues. We find that larger companies, industry leaders, and companies in industries with high litigation risk are more likely to make adversarial disclosures toward tax enforcement, and companies’ tax planning activities do not solely determine such disclosures. We examine the implications of adversarial disclosures on future tax audit outcomes and find that future settlement outcomes are more unfavorable for companies with such disclosures relative to those without. Finally, our …

Life After Death: A Field Experiment With Small Businesses On Information Frictions, Stigma, And Bankruptcy, Shai Bernstein, Emanuele Colonnelli, Mitchell Hoffman

Faculty Publications

In an RCT with US small businesses, we document that a large share of firms are not well-informed about bankruptcy. Many assume that bankruptcy necessarily entails the death of a business and do not know about Chapter 11, where debts are renegotiated so that the business can continue operating. Firms also exhibit bankruptcy-related stigma, believing that bankruptcy is embarrassing, a sign of failure, and a negative signal to employees and customers. Short educational videos that address information or stigma increase knowledge and decrease stigma, both immediately and durably over 4 months. Videos increase reported interest in using Chapter 11 bankruptcy …

Dollars That Devalue Are Unconstitutional, Christopher Guzelian

St. Mary's Law Journal

This Article demonstrates the United States dollar has been unconstitutional since at least the Civil War. Congresses and central bankers often weaken its value. In a previous article, the Author demonstrated that the largely valueless dollar causes human poverty and environmental damage. If Congress restores the dollar’s constitutionality by returning to a silver dollar coin standard of adequate value (at least 371.25 grains of fine silver per dollar), human economies and the environment will become more sustainable.

Walt Disney Theme Park Strategic Audit, Joseph Peraino

Honors Program: Senior Projects (Public)

Walt Disney theme parks are a part of the Theme parks, Resorts, and Cruise line sector of The Walt Disney Company. Despite many world changes to its environment throughout the years, Disney has remained one of the leaders in the entertainment industry. This Strategic audit will use PESTEL and Porter’s Five Forces to analyze the industry as a framework to understand how Disney can remain a strong competitor in its changing environment and industry.

Research Portfolio, Juandaniel Lopez

Graduate Research Papers

Rolling Stones Software has entered into a contract with a regional bank to develop a customized online platform, the "Loan Platform," designed for handling mortgage loan applications. This platform streamlines the mortgage application process, enabling customers to submit applications online and providing real-time access to relevant information and documents for both the bank and applicants. To fulfill this contract, Rolling Stones Software is committed to performing various software development tasks, including interviews, testing, integration, modifications, and design customization to align with the bank's specific requirements.

The Impact Of The Covid-19 Pandemic On Employee Engagement And Performance In The Teleworking Context In The U.S. Public Sector: A Phenomenological Case Study, Elizabeth Nesuda

Human Resource Development Theses and Dissertations

The global shift to telework during the COVID-19 pandemic has redefined work environments and created challenges and opportunities for the public sector. This study addressed a significant gap in the existing literature by exploring the relationship between employee engagement and performance in the context of COVID-19. This study explores employee engagement and performance in teleworking environments within the federal public sector. This study adopted a phenomenological case study design focused on understanding the experiences of public sector employees who shifted to telework during the COVID-19 pandemic. Research and interview questions were developed to uncover employee engagement and performance experiences in …

Evaluating Healthcare Student Learning Performance During The Initial Year Of The Covid-19 Pandemic: A Case Study, Maria D. Garcia-Villarreal

Human Resource Development Theses and Dissertations

The COVID-19 pandemic caused a mass interruption to daily life lasting almost an entire academic year. Return to normalcy was hard won and phased over the following academic year. Neither time-period offered “traditional” learning experiences in academic institutions. The extent to which the operational shut-down affected academic institutions and their learners is just now beginning to be elucidated. Human resource development (HRD) is uniquely positioned to apply established and newly developed theories and applications to the study of this phenomenon. One particular case lends itself to observation. A major academic medical center launched a technology-driven state-of-the-art simulation education center mere …

Key Success Factors For “Real World” Projects: A Principal- Agency Theory Perspective, Degan Kettles, Dan Mazzola, Mary Sumner, Mahesh Raisinghani

Faculty Publications

“Real world” projects are an important component of MIS academic programs. These “real world” projects provide students with problem-based learning opportunities which enable them to address “real world” problems and opportunities. The purpose of this research-in-progress is to determine the key success factors for “real world” projects. The concept of Principal-Agency Theory provides a theoretical lens for understanding these success factors from the viewpoint of students, faculty, and industry sponsors. The SIM academic research team will collect data from project teams across ten universities and for over 250 projects. Having multiple perspectives will contribute to an understanding of how to …

Going Beyond Western, Educated, Industrialized, Rich, And Democratic (Weird) Samples And Problems In Organizational Research, Marko Pitesa, Michele J. Gelfand

Research Collection Lee Kong Chian School Of Business

The goal of organizational research is to make inferences about a target population based on samples studied. Most target populations referred to in theories of organizational behavior, whether explicitly or implicitly, tend to be the entire populations of workers or managers, or even the entire human population. A typical sample, however, is convenient, being located where most researchers are, and thus also predominantly from Western, Educated, Industrialized, Rich, and Democratic countries (WEIRD; Henrich, Heine, & Norenzayan, 2010).

Perspectives On The Mission, Value And Impact Of The Business School, Howard Thomas, Howard Thomas

Research Collection Lee Kong Chian School Of Business

The business school has been an important success story in the evolution of the modern university. Yet it is increasingly valued in that context “much more for its managerial expertise, cash generation ability and financial strength than its intellectual vigour and scholarship. Indeed … its legitimacy as a serious academic discipline is critically questioned by scholars in science, arts and the humanities” (Thomas, Lorange and Sheth, 2013, pp 52/3). Rakesh Khurana (2007) argues that business schools have become the ‘hired hands’ of business and have abandoned any pretence of fulfilling goals of developing a cadre of professional managers as proposed …

Leading A Business School, Julie Davis, Howard Thomas, Eric Cornuel, Rolf D. Cremer

Research Collection Lee Kong Chian School Of Business

Business schools are critical players in higher education, educating current and future leaders to make a difference in the world. Yet we know surprisingly little about the leaders of business schools. Leading a Business School demystifies this complex and dynamic role, offering international insights into deans’ dilemmas in different contexts and situations. It highlights the importance of deans creating challenging and supportive learning cultures to enhance business and management education, organizations and society more broadly. The book traces the historical evolution of the business school deanship, the current challenges and future sources of disruption. The leadership characteristics and styles of …

Which Businesses Enroll In Innovation Training? Evidence From A Field Experiment, Pascale Crama, Reddi Kotha, Cintia Kulzer Sacilotto, Vish Krishnan

Research Collection Lee Kong Chian School Of Business

We report results from a field experiment testing hypotheses that examine what drives firms to seek new learning opportunities. Specifically, we draw on behavioral theory of the firm to predict how prior performance affects the likelihood a firm enrolls in business training. We also evaluate cognitive mechanisms connecting recruitment messaging and CEO growth orientation to firm participation. Our study randomly allocates over 10,000 firms to one of three experimental conditions—prevention, promotion, and neutral messaging—that vary the framing of a recruitment message for an innovation program for small and medium enterprises (SMEs) in Singapore. We leverage pre-treatment heterogeneity in firm performance …