Business Commons^™

Building A Foundation For Knowledge Management Research: Developing, Validating, And Applying The Knowledge Internalization Construct, Kamphol Wipawayangkool

Information Systems & Operations Management Dissertations - Archive

The notion of knowledge internalization (KI), albeit a critical link in Nonaka's (1994) organizational knowledge creation theory, has not been rigorously conceptualized and defined, let alone operationalized. To strengthen the foundation for knowledge management (KM) research, we attempt to fulfill the following research objectives in the three essays of this dissertation. In the first essay, by drawing from Anderson (1983)'s ACT (adaptive control of thought) theory and Glaser et al. (1985)'s framework on the dimensions of cognitive skills, we develop the construct of KI and demonstrate its nomological validity by examining its role in knowledge sharing phenomenon through its relationships …

Influence Tactics Used By Information Services Project Managers, Gail R. English

Professional Projects

This case study explored the influence tactics used by successful information services project managers at Harley-Davidson. The participants were chosen via purposeful sampling for this study. Face-to-face interviews were conducted, which brought out some themes on the qualities needed to be successful as an information services project manager. The predominant skills sets included active listening, effective communication, relationship building and organization. The influence strategies primarily mentioned by the participants were consultation and bargaining, which was similar to what was found in the review of prior research. Other findings from this research included the challenges faced by project managers and the …

Women In Top Management Positions In The Sport Industry: Breaking Down The Barriers And Stereotypes, Katie Simmons

Sport Management Undergraduate

Even with the advancements that women have made throughout history, very few women have risen to the top of sports organizations. Previous research cites gender based stereotypes, segregation based on job type, and the “old boys’ network” as causes for this trend. The purpose of this study is to focus on the women currently working in the industry and explore their experiences in the work place. Seven interviews were conducted with women working in leadership positions in the sport industry. Their responses to the interview questions contradict previous findings. The results of this study show that women are overcoming the …

Exploring Intangibles In Event Design, Ally Pawarski

Sport Management Undergraduate

Event coordinators are constantly faced with the pressures of developing innovative strategies based upon new consumer desires. Because of this, planners need to be aware and receptive of consumer and participant responses. However, it is questionable whether coordinators actually turn these responses into action when planning events. Through an ethnography design with the National Senior Games in Houston, Texas and Rochester, NY, this study seeks to improve the way events are implemented by analyzing data for both intangible and tangible factors. It was found that strong communication between management levels, recruiting the right people to your organization and listening to …

Exploring Relationships Between Academic Progress Rates And Team Success, Jeffrey Lefevre

Sport Management Undergraduate

Academic Progress Rate (APR) was instituted by the NCAA in 2005 to get a real time measure of student’s academic progress. The APR is used to measure athlete’s academic progress at their institution in and out of season. Since the APR was instituted recently, literature and research involving the APR is scarce. Team success (as measured by win/loss record and postseason accomplishments) was correlated with a team’s Academic Progress Rate. Men’s Division I college basketball did not show any significant findings between Academic Progress Rates and team success. Men’s Division I college football showed that as teams have more success …

The Effectiveness Of The Nfl’S Rooney Rule, Matthew Welker

Sport Management Undergraduate

The Rooney Rule in the NFL was created in order to create an atmosphere of racial equality and fairness when relating to hiring practices. The general consensus on the Rooney Rule is that it has been successful so far, but there is still a lot to do in order to counteract racial bias when it comes to hiring employees. After nine years of validation, it is still yet to be seen if the Rooney Rule has made changes to the NFL. This research explores the positions of Offensive Coordinator, Defensive Coordinator, and General Manager in all 32 NFL franchises to …

Online Marketing And New Media Usage In The National Football League, Julia Lauria

Sport Management Undergraduate

As innovations in technology continue to occur at a rapid rate, marketing as once known continues to drastically change as well. This has provided organizations several new and improved marketing tools, while simultaneously presenting numerous challenges. The sport industry has adopted these innovations and uses internet marketing and new media frequently. The National Football League, the most profitable sports league in the United States, has been identified as a leading force in the use of new marketing initiatives. This research critically analyzes each of the 32 NFL organizations official websites to determine the different aspects of new media and internet …

An Examination Of Gender Bias In Print Coverage Of High School Athletics, Kevin English

Sport Management Undergraduate

This study examined the balance of newspaper coverage in regards to male and female high school athletes by way of a content analysis. Using the Messenger Post, a small daily in upstate New York, this study explored whether or not gender biases exist within the publication. 328 photographs were gathered from the 2011 spring sport season (April 1 to June 13) and analyzed with a keen eye towards placement, color, and quantity. Results proved to contradict past research. The sample shows that males have a greater prominence in the newspaper – in each of the factors discussed above – but …

Winning Percentage And Attendance In The Nhl, Daniel Peters

Sport Management Undergraduate

This research extends the analysis of winning on attendance, looking specifically at its prevalence in the National Hockey League. Data was collected from 2005-2006 through the 2010-2011 season for the each of the league’s 30 teams. Each club’s winning percentage at the midway point of each year was noted, and attendance at each of the remaining home games was analyzed. Statistical analysis revealed that the only season in which there was a significant relationship between midpoint winning percentage and second half attendance was 2010-2011. This study also explored patterns of attendance across the league over this six-year span.

The Rise In Major League Baseball Salaries: How Salary Arbitration, Free Agency And Personal Performance Statistics Factor Into The Rise In Player Salaries, James Grecco

Sport Management Undergraduate

The purpose of this paper is to discuss the factors supporting the rise in Major League Baseball Player Salaries over the years. In this paper, four “Former Great” players’ personal statistics and salaries were compared to “Modern Era” players that achieved similar records, in an attempt to calculate approximately how much each former player would earn if they played today. Personal statistics used to compare position players were, players’ batting averages (Avg.), slugging percentages (SLG%), and the number of homeruns calculated (HR’s). Pitcher’s figures associated were, strikeouts per innings pitched (K:IP), strikeout to walk ratio (K: BB), and walks and …

The Effect Of Gender On Fitness Motivational Factors: An Examination Of St. John Fisher College Undergraduate Students, Daniel J. Lippa

Sport Management Undergraduate

Gender and the effect it has on physical fitness motivational factors for St. John Fisher undergraduate students was examined, in the context of factors such as reasons for participation (health/functioning, appearance, achievement, social) factors that contribute to commitment (feeling in control, seeing physical changes, social) and qualities important in a fitness facility (location, staff and training aids, extra amenities, operating hours, quality/type of equipment, group classes offered, membership prices/packages). Significant gender differences were found in health and functioning, achievement, social reasons, location, and group classes.

Athletes On Facebook, Kristen Vella

Sport Management Undergraduate

As technology has risen at a rapid rate in recent years, social networking has become a large part of society. Specifically Facebook has become a part of a regular routine and a daily task for many, including athletes. Privacy settings for athletes are important as many activities online are now being monitored by university personnel. This exploratory study uncovered the quantity, content and rationalization of Facebook posts with a select group of Division III athletes. Utilizing survey technology, it was discovered that athletes seem to be more cautious than expected and do take privacy settings into consideration. These findings contradict …

The Effect Of Recruiting Style On Men’S College Basketball Ticket Sales, Brian Bean

Sport Management Undergraduate

In college athletics fans are attached to the tradition of their favorite school. The tradition of playing college basketball has started to change with the implementation of the 2005 NBA CBA. Players cannot now go directly from high school to the NBA. Players have to go to college for at least one calendar year out high school before entering the NBA rookie draft. The study took a look at the difference in average season ticket, and average single game tickets that were sold for college basketball seasons. With this knowledge the college basketball can now determine that there is no …

Motivational Differences Among Traditional And Transfer Football Players, Nicholas Adrian

Sport Management Undergraduate

Motivation among football players drives a team to success or failure. Coaches must be able to create a positive environment that allows players to be motivated. It all starts from the top and trickles down. There are many different actions that coaches use to motivate their players on and off the field. Depending on which type of coaching style is used will determine the methods that are used to motivate. Players also have to have self-motivating traits that drive them to become better athletes. This study consisted of surveys of football players in Division III football. Transfer students and 4th …

Success Of Black And White Coaches In The Nfl, Mike Donofrio

Sport Management Undergraduate

Black and white coaches in the NFL have been compared since the Rooney Rule was implemented in 2001. Between the years of 1990-2002, it was demonstrated that black coaches in the NFL were more successful than white coaches looking at regular season winning record. Winning record can be attributed to other factors than just coaching. Factors such as leadership and motivational characteristics of a certain coach have an impact on how successful coaches are in the NFL. Looking at post game quotes by head coaches and finding out their frequency helps us better understand the relationship between motivation/leadership styles and …

Roli I Shba-Ve Në Sigurinë Globale, Ardian Berisha

Theses and Dissertations

No abstract provided.

Eco-Tourism Resorts: A Case Study Of Best Practices At The Hamanasi Resort In Belize, Kathryn Early

Honors Theses and Capstones

The objective of this research is to investigate best practice initiatives of sustainability involved in the successful development and management of Hamanasi Resort, an award winning eco-tourism resort located in Belize. The four phases of research at Hamanasi as originally proposed, found in Part I of the thesis, are outlined as follows: Phase one includes hands-on research through shadowing in different hotel departments, observation of management practices in Hamanasi, interviews conducted with employees, and questionnaires administered to guests; Phase two begins a study of the business and organizational model of Hamanasi along with an examination of the critical issues encountered …

To Start A Hospitality Student Investment Club At Schenectady County Community College, Regina A. Mintzer

UNLV Theses, Dissertations, Professional Papers, and Capstones

Statement of objective

The objective of this paper is to demonstrate the needs for investment knowledge at an early age, understand the power of financial independence for a successful future, explore the employment opportunities associated with participation in a campus investment club, and implement an investment club on a college campus targeted to hospitality industry students.

How To Conduct A Successful Tea Tasting Event, Kaye L. Polivka

UNLV Theses, Dissertations, Professional Papers, and Capstones

Hosting a tea tasting event can be challenging for small tea shop owners or owners new to the industry. Knowledge of tea is not a guarantee a tea tasting will be a success. This handbook will be a reference for tea rooms, coffee shops, spas, restaurants, hotels, and gourmet retail outlets or shops to use when planning a tea tasting events. The objective is to provide tea rooms, coffee shops, spas, restaurants, hotels, gourmet retail outlets or shops and others in the tea industry with the tools to hold a successful tea tasting event. Each tea tasting event will have …

Attracting And Retaining Quality Managers: The Critical Factors, Ketan Shah

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose

The purpose of this professional paper is to develop options and a plan of action for what it takes to obtain and retain quality hotel management in the Midwest. Typically when we find quality general managers, they don’t want to move to the Midwest and don’t like smaller towns. More specifically, I hope to come up with a plan of action that I can present to my father and his partner to help the company obtain and retain quality general managers.

Rct Hospitality Consultants, Llc: The Making Of The Business Plan, Rachel C. Tyler

UNLV Theses, Dissertations, Professional Papers, and Capstones

Introduction

Owning a small business is the dream for many Americans. Now more than ever this is true as many people have been laid off and are looking to utilize their skills while being their own boss. The focus of this paper is to determine if the author should start a consulting company full-time.

A hospitality consulting business with a focus on sales and marketing has been a goal of this author’s and as we emerge out of a recession. As possibility of a double-dip recession exists it is important to have a business framework that leads a small business …

Targeting A Niche Market In Las Vegas Gaming Industry, Sookyung Yeo

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose

The purpose of this paper is to analyze the most profitable Chinese group in the Las Vegas gaming market in order to develop a customized marketing strategy for the group.

Using Self-Service Technologies To Solve The Problem Of Labor Shortage In Macau’S Lodging Industry, U Ka Kit

UNLV Theses, Dissertations, Professional Papers, and Capstones

Macau, the world's leading gaming destination, is suffering from labor shortage. Hotels operators found it difficult to compete with the casinos for the limited human resources. In this article, the author suggests self-service technologies (SSTs) as a possible mean to solve the labor shortage problem in Macau's lodging industry. The literature review shows the seriousness of the problem, and analyze the pros and cons of SSTs, the main reason its implemented and how it is perceived by the customer. Then, base on the review, the author provides five step implementation guide of SSTs in hotel. The author also presents recommendations …

Developing An Employee Training Addendum For A Sustainable Hospitality Operation, Devonne A. Williams

UNLV Theses, Dissertations, Professional Papers, and Capstones

As sustainability has become an important part of everyday life for American consumers, it is important that the hospitality industry do whatever it takes to meet their needs. Consumers expect businesses that they patronize to have policies in place for waste reduction, air and water conservation, and improved air quality and environment. Without the support of the front line employees, however, a hospitality operation has no chance to obtain sustainable success in these arenas. By creating addendums to previously existing employee handbooks, businesses are able to provide their employees with new policies and expectations of sustainable behaviors. This professional paper …

The Viability And Necessity Of Desertxpress And The Future Of Las Vegas, Charles Alexander Wellington

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose

The purpose of this professional paper is to determine the effects of the DesertXpress, an interstate high-speed rail which will connect Las Vegas, NV and Southern California and will provide critical information as to the viability and economic strength that the high-speed rail will bring to the region.

Preparation Of A New Business: Shanghai Studio, Wai Hung Wu

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose Statement

The purpose of this professional paper is to develop a business plan for a hair salon studio concept that emphasizes customer focus and social responsibility.

A Review Of San Francisco’S Lodging Industry: Past Performance And Future Implications, Adam N. Szilagyi

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose

The purpose of this paper is to examine the past performance of the San Francisco lodging industry in order to identify future growth potential.

Leveraging Slot Gaming Technology To Gain A Competitive Advantage, Philip Zarlengo

UNLV Theses, Dissertations, Professional Papers, and Capstones

The slot gaming industry is being revolutionized by a recent explosion of new technologies that offer a wealth of management opportunities for casinos and offer a more interactive gameplay experience for players. These new technologies increase the excitement of gameplay while extending time on device (TOD) and revenue for the casinos. This preliminary business proposal informs casino managers on the latest in slot technologies and provides a guideline for their successful implementation.

Total Rewards Compensation: A Viable Solution, Patrick Wesley Smith

UNLV Theses, Dissertations, Professional Papers, and Capstones

Total rewards customer loyalty programs represent a viable solution for domestic gaming operators in today’s current economic environment. Total rewards customer loyalty programs provide domestic gaming operators with an unparalleled tool in understanding, identifying, and realizing their customer’s desires. The design of total rewards customer loyalty programs provides domestic gaming operators with the ability to remain fluid and allows quick adaptation to ever changing market conditions. Research suggests that total rewards customer loyalty programs provide domestic gaming operators with a viable financial solution that provides equitable value to customers alike. This paper will analyze the structure of customer loyalty programs …

A Comparative Analysis Between Three Types Of Meeting & Event Planners, Megan Casey

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose:

The purpose of this professional paper is to provide a comparative analysis of the skill sets needed for association meeting planners, corporate event planners, and independent meeting and event planners so that recommendations can be made on ways in which these planners can transition from one type of meeting planning position to another. More specifically, this paper was created for those who are looking for information about meeting and event planning careers to help determine a future career path for themselves for which they would be well suited.