Business Commons^™

All Quiet On The Digital Front: The Unseen Psychological Impacts On Cybersecurity First Responders, Tammie R. Hollis

USF Tampa Graduate Theses and Dissertations

Driven by the increasing frequency of cyberattacks and the existing talent gap between industry needs and skilled professionals, this research study focused on the crucial human element in the domain of cybersecurity incident response. The objective of this dissertation was to offer a meaningful exploration of the lived experiences encountered by cybersecurity incident responders and an assessment of the subsequent impacts on their well-being. Additionally, this study sought to draw comparisons between the experiences of cybersecurity incident responders and their counterparts in traditional emergency response roles. Semi-structured interviews were conducted with a cohort of 22 individuals with first-hand experience working …

Motivations For Planning: Uncovering The Inhibitors To The Adoption Of Comprehensive Financial Planning For Business Owners, Daniel R. Gilham

USF Tampa Graduate Theses and Dissertations

Though comprehensive financial planning is well-known terminology, it is not a well-known or adopted concept. Broadly, financial planning is associated with investment management, but this approach is changing. Most research on financial planning is confined to the benefits, or process, behind planning. For business owners, coordinated, comprehensive financial planning should include the founder’s largest, most concentrated financial asset, the business they are running. The underlying motivations and bias that inhibit business owners from engaging in a comprehensive financial planning relationship has not been heavily researched. In this dissertation, I studied business owner inhibitors to the adoption of comprehensive financial planning …

An Empirical Analysis Of Sentiment And Confidence Regarding Interest Rates In Disclosures Of Public Firms In The U.S. Fintech Sector, James J. Farley

USF Tampa Graduate Theses and Dissertations

This dissertation studied the channel of communication of 10-K and 10-Q financial reports and the effectiveness of relaying interest rate sentiment. 10-K financial reports relay information regarding a company’s financials on a yearly basis while 10-Q reports relay information on a quarterly basis. To study a newer industry of Fintech and how it may be affected by interest rates it was necessary to narrow Fintech to the United States and a coordinated public channel of communication using the 10-Q and 10-K financial reports. Fintech emerged as a relevant word and industry coming off the Great Recession of 2009. During the …

Human Vs Machine: Hyper-Realistic Avatars And Their Efficacy As A Communication Channel, Jill S. Schiefelbein

USF Tampa Graduate Theses and Dissertations

Hyper-realistic avatars (HRAs), a form of synthetic media, are custom-created digital embodiments of a human, created by capturing and combining that person’s video and vocal likeness. This is the first known study of the efficacy of videos delivered by hyper-realistic avatars as a communication channel in comparison to videos delivered by their human counterparts. An experiment testing how information retention, engagement, and trust vary between viewers of videos delivered by a real human, videos delivered by the HRA representing that same human, and videos delivered by the HRA that discloses to viewers that it is a hyper-realistic avatar is presented. …

Effectiveness Of Virtual Onboarding, Shanker Menon

USF Tampa Graduate Theses and Dissertations

During the COVID pandemic that began in 2020, interest in onboarding efficacy increased with going virtual. This survey research study focused on the effectiveness of virtual onboarding by comparing it with face-to-face (traditional) and hybrid onboarding. It spanned 12 different business sectors and involved 730 respondents, including executives, managers, technical personnel, and non-managerial staff. This exploratory study investigated the influence of the onboarding process on important organizational variables, including turnover intention and perception of self-performance. In addition, the study investigated the perception of success of the onboarding process. Results indicated that hybrid onboarding was the most effective followed by virtual …

An Examination Of Reward-Based Crowdfunding Performance And Success, Matthew Alan Grace

USF Tampa Graduate Theses and Dissertations

Reward-based crowdfunding (RBCF), where fundraisers raise funds from a crowd of investors in return for a reward, has carved a niche as a proven option for not just entrepreneurs seeking early-stage funding, but also for established firms looking to presell or market a new product or service. Establishing crowdfunding performance and success factors is important for researchers and practitioners alike. Fortunately, a large portion of the RBCF academic literature is immediately applicable to entrepreneurs, with very little additional interpretation required. However, important questions about RBCF remain. The first paper in this three-part dissertation, a systematic literature review, examines some of …

Communicating For Success: The Importance Of Fairness In Pre-Merger Communication, Correy Retzloff

USF Tampa Graduate Theses and Dissertations

This phenomenological study explores the complexities and influences of pre-merger communication on M&A outcomes from a stakeholder perspective, using the Fair Process Theoretical Framework. The study identified the following six key themes related to pre-merger communication broken down into two distinct categories: important aspects to employees, which include Open and Honest Communication, Engagement and Clarity, Participation and Collaboration, and best practices managers can implement, such as Undertake Fair and Engaging Communication, Prioritize Strategic and Cultural Communication, Ensure Effective and Compliant Communication. The study also found that effective pre-merger communication can positively influence perceptions of fairness in the merging process. These …

For Love Or Money: Investor Motivations In Equity-Based Crowdfunding, Jason C. Cherubini

USF Tampa Graduate Theses and Dissertations

Crowdfunding is an increasingly popular method for entrepreneurial ventures to raise financing from a large number of small supporters (the “crowd”) instead of raising it through a small number of larger supporters. Crowdfunding is normally conducted through online platforms such as Kickstarter and Indiegogo, where the entrepreneurial venture runs a campaign directly seeking support from individual funders. Most of the research into crowdfunding to date has been focused on what elements of the crowdfunding campaign lead to eventual successful funding, especially in the rewards-based crowdfunding space. The comparatively new equity-based crowdfunding has not been as heavily researched and is technically …

The Rise Of Text Analysis: Using Machine Learning To Explain The Variation In Going Concern Accuracy, Yimei Zhang

USF Tampa Graduate Theses and Dissertations

Auditors are required to issue modified audit opinions if they have sufficient doubts about the client’s ability to continue as a going concern. These going concern opinions represent an important information resource for financial statement users to evaluate client performance, and are associated with a number of negative capital market outcomes (e.g. negative returns, increased cost of capital, etc.). Despite being used by capital market participants, going concern opinions are commonly plagued with Type I errors (false positive) and Type II errors (false negative), making them a particularly noisy measure. The purpose of this study is to determine whether machine …

Do Firms Overreact To The Enactment Of Corporate Laws: Evidence From Anti-Price Gouging Laws, Mario Marshall

USF Tampa Graduate Theses and Dissertations

The enactment of state corporate laws increases attention to issues related to price fairness.I present evidence that firms become less efficient in generating margins but not revenue upon enacting anti-price gouging laws. This finding is consistent with a prediction of salience theory that increased attention to unfair pricing induces firms to adopt more conservative pricing strategies. I provide evidence that companies that are more sensitive to unfair pricing risks have larger changes in efficiency. The results are consistent with the salience theory of choice and imply that attention that corporate laws generate may substantially impact firms.

Attention-Grabbing Tactics On Social Media, Arjun Kadian

USF Tampa Graduate Theses and Dissertations

News posts are popular among social media users. Since news reading is critical for both social media platforms and news providers, the use of attention-grabbing tactics, such as hyperbole and expressed emotional arousal, is commonplace to increase news readership. However, there is scant empirical evidence to explain the impact of attention-grabbing tactics on social media users’ reading intentions and behavior in social media. Therefore, I first explore how and why the use of hyperbolic statements in news headlines influences users’ interest and intention to read the news. Drawing on expectation violation theory, I propose competing hypotheses. I conducted three experiments …

Turmoil In The Workforce: Introduction Of The Nomadic Employee, Catrina Hopkins

USF Tampa Graduate Theses and Dissertations

This phenomenological study is designed to define a “nomadic employee,” a figure who has emerged in the ever-changing labor force, and to define what drives these workers to move between companies within a short period of time (generally within a 12-month period). These nomadic employees are driving higher turnover rates and causing rising onboarding costs. Relationships between employees and their employers have changed drastically in recent decades. Business concepts have evolved, and, thus, so have employee motivations. With the introduction of the millennial generation into the workforce and the emergence of the technology revolution, workforces have transformed, again establishing the …

How Feeling Like A Minority Affects Preferences For Autonomous Digital Interfaces, Ye Seul Kim

USF Tampa Graduate Theses and Dissertations

This dissertation examines the novel aspect of minority perception and how feeling-like-a-minority influences the consumption of digital interfaces in a service context. The focus on the perception of minority consumers is important given greater emphasis on minority-related issues catalyzed by recent social events. Examining the effects on the choice likelihood for digital interfaces such as service robots is also relevant given the increasing widespread use of such technology. The findings across eight studies including six online studies and two field experiments demonstrate that individuals who perceive themselves as a minority in a service setting show defensive behavior by choosing a …

Do Industries' Political Profiles Affect Their Portfolio Return Performance?, Shaddy S. Douidar

USF Tampa Graduate Theses and Dissertations

The political profiles of an industry influence its performance due to its impact on industry-level investor sentiment and idiosyncratic risk. I form eight comprehensive political profile portfolios after double sorting on industry-level: (1) political geography proxied by political alignment, (2) corporate political strategies (CPS), proxied by donations to political action committees & lobbying expenditures, (3) and government interference, proxied by dependence on procurement contracts & federal regulations, and exhibit that an industries’ political profiles impact its returns. Industries with high political alignment, concentrated corporate political strategies, and low government interference, deemed the high-performance portfolio, earn an annualized alpha of 10.3428%, …

Commitment To Change Dimensions: The Influence Of Innovative Work Behavior And Organizational Environments, Michael Holmes

USF Tampa Graduate Theses and Dissertations

The purpose of this dissertation was to examine the phenomenon of commitment to organizational change using both positive and negative organizational contexts and employee behaviors that may influence an employee’s commitment to change dimensions (affective, continuance, normative). A cross-sectional survey was used to collect data from 407 physician assistants across a national healthcare system and analyzed using descriptive statistics, exploratory and confirmatory factor analysis, and multiple regression to test the relationships among constructs. Results indicate that commitment to change dimensions are related to innovative work behavior, climate for innovation, and organizational constraints. Affective commitment was positively related to innovative work …

Interlocking Directorates: How Interpersonal Relationships Build Corporate Boards, Matthew A. Forrester

USF Tampa Graduate Theses and Dissertations

In an inductive network analysis research design, this dissertation seeks to understand the influence of the interlocking directorate networks on the selection of directors. Its intent is to understand both what the individual and organizational factors are and how those factors influence selection. A practice-inspired method was developed heavily influenced by my two decades within the United States Intelligence Community to create a common network structure to define an individual director’s relationship to a board in a given year. Then using manual approaches, I developed the networks of directors that form interlocking directorates from that network structure. I analyzed these …

Does Time Equal Money? Temporal Discounting And Self-Control: Insight Into The Rationality Of Personal Financial Decision-Making, Joshua Epstein

USF Tampa Graduate Theses and Dissertations

Exponential and hyperbolic intertemporal choice models have been widely investigated to measure an individual’s degree of impulsivity in behavioral economics. Hyperbolic discounting research identifies subject’s disproportionately high subjective value to immediate rewards, to the extent that it is not in their best interest. Furthermore, preference reversals have shown subjective value demonstrates an inversely relationship proportional to delay.

Investigation into whether visual representations influence conservative personal finance savings behavior was demonstrated in this study by presenting a multitude of visualizations before allocation of limited monetary resources. Evaluation of the neighbor effect was tested to determine whether comparing individuals to their peers …

Building A Mentor-Mentee Maturity Model, Leroy A. Alexander

USF Tampa Graduate Theses and Dissertations

In an exploratory, qualitative, traditional dissertation, this study proposes a framework for mentoring within federal government contractor firms. It seeks to understand how government contract firms draw value from their mentorship experiences and which aspects of mentorship programs are more important for this market segment. Two key issues have been identified: (1) government contractor firms are applying incompatible mentorship frameworks; and (2) managers responsible for developing their organizations’ capabilities through the implementation of mentoring programs are unaware of the characteristics unique to work groups within their firms. Observance of a federal government contractor firm struggling to implement a mentorship program, …

Essays On Contributions In Social Knowledge-Sharing Platforms And Their Impact On Employee Performance And Job Mobility, Moe Esmaeili

USF Tampa Graduate Theses and Dissertations

In recent years, the interest of practitioners and managers in social networking applications and social knowledge-sharing has increased. While these platforms allow individuals to collaborate, form/maintain social ties, and share/receive knowledge and expertise, and share/receive knowledge/expertise, they also provide a unique collaborative environment for organizations, enabling leaders to promote communication and collaboration among employee silos, engage them with others, and promote corporate core values once adopted internally.

Despite increasing efforts by scholars to uncover the underlying factors that influence members' participation in such platforms, there is still a lack of understanding of the fundamental motivating factor for such contributions and …

Designation, Stagnation, And Representation: A Qualitative Exploration Of The Self-Perception Of Power Among Ncaa Division I Senior Woman Administrators, Tayler M. Onion

USF Tampa Graduate Theses and Dissertations

Despite significant growth and advancement for women and girls participating in sports, we have not seen the same trend for women in leadership roles in athletics – even with the introduction of the Senior Woman Administrator (SWA) designation. The SWA designation was implemented in 1989 to ensure that at least one woman would be involved with the leadership of athletic departments following the NCAA’s takeover of the Association for Intercollegiate Athletics for Women (AIAW) in 1981. Confusion and misperceptions have surrounded the role, and, as a result, impacted the women who serve in it. This study’s phenomenological design aimed to …

Using Online Reviews To Identify How Hotels Can Satisfy Travelers With Pets While Making Money, Sonia Weinhaus

USF Tampa Graduate Theses and Dissertations

A Qualitative Content Analysis of user generated content in the form of online reviews reveals an opportunity for hotels to better serve Travelers With Pets and collect partitioned fees. Examining more than 3,000 reviews of 92 hotels from five geographical regions of the United States identifies how to close the gap between what customers want and what hotels offer. This study derives the Minimum and Maximum Typologies of pet policy structures from the coding of online reviews. Travelers With Pets are willing to pay partitioned fees if the fee is viewed as fair. Improving saliency of pet fees is revenue …

Microbusinesses Practices During Disruptor Events: Perceptions, Adaptations, And Performance, Debra Lynn Frank

USF Tampa Graduate Theses and Dissertations

During COVID-19 closures, business owners and managers experienced a disruptor event that pushed them to find new ways to navigate their businesses practices. The purpose of this qualitative study was to learn how business owners and managers adapt their business models to survive disruptor events. The objective was identification of factors owners and managers of microbusinesses perceived as critical to avoiding closures, assessment of the effectiveness of the adaptations adopted during closures that enabled businesses to remain open, and analysis of the results of those adaptations. Owners and managers of businesses in the craft brewing industry were interviewed. The four …

Deceptive Appeals And Cognitive Influences Used In Fraudulent Scheme Sales Pitches, Rafael J. Toledo

USF Tampa Graduate Theses and Dissertations

Fraud schemes exploit the complex interplay that results from utilizing deceptive appeals to activate underlying cognitive influences. This study was designed, first, to identify the deceptive appeals present in the messaging of fraudulent schemes and, second, to identify the underlying cognitive influences being exploited by the deceptive appeals utilized. Findings reveal that effectively used deceptive appeals work to keep viewers’ mental processes in a state of cognitive ease. This state allows cognitive influences--such as heuristics, cognitive biases, and the System 1 mind--to remain in control of mental processing; however, System 1 is prone to accept deceptive beliefs. The results of …

An Enterprise Risk Management Framework To Design Pro-Ethical Ai Solutions, Quintin P. Mcgrath

USF Tampa Graduate Theses and Dissertations

The effective use of Artificial Intelligence (AI) has immediate business benefits for an organization and its stakeholders through efficiency and quality gains, and the potential to explore and implement new business models. However, there are risks of unintended ethical consequences. Enterprise Risk Management (ERM) focuses on managing risk while maximizing business value from exploiting opportunities. Using applied ethics as a basis and the perspective that ethics includes both enabling human flourishing and not violating accepted norms, I argue that greater business value is achieved when an organization simultaneously targets the maximization of benefits and the minimization of harms for the …

Hidden Struggles Within The Mental Healthcare Workplace, Tammy V. Smith

USF Tampa Graduate Theses and Dissertations

For decades, the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) have reported on the worldwide pervasiveness and increasing societal costs associated with Adverse Childhood Experiences (ACEs). A recent post on the WHO website cited recent scientific research (2022) indicating the magnitude of harmful effects attributed to ACEs, even classifying them as “violence against children.” Esaki and Larkin (2013) indicate that ACEs are prevalent among many social service professionals, including mental health clinicians.

This study uses mental health clinicians as the sample population to identify the impact of ACEs on job performance. Findings from a volunteer …

Organizing Economies: Narrative Sensemaking And Communciative Resilience During Economic Disruption, Timothy Betts

USF Tampa Graduate Theses and Dissertations

This dissertation unites organizational communication, and economic theory to understand how individuals make sense of economic crises, imbed power and logic in those understandings, and construct new economic realities in the aftermath of crisis. Contra economic orthodoxy, this project conceives of economy and economics as a social construct. As a social construct, individuals organize economy and economics through discourse, make sense of through narrative, and rebuild through communication. This dissertation combines different theoretical perspectives—actor-network theory, antenarrative organization theory, and the communication theory of resilience—to recenter social scientific accounts of economic reality around communication, story, and power.

Specifically, I focus on …

An Analysis Of International Soccer Fans’ Knowledge Of Qatar, Perceptions Of Qatar’S Country Image, And Intention To Support The 2022 Fifa World Cup, Taleb Al-Adbah

USF Tampa Graduate Theses and Dissertations

International sporting competitions have become an essential tool for countries to promote a favorable image of themselves around the world. This study focuses on the FIFA 2022 World Cup, which will be hosted by Qatar - the first Arab country ever to host the event. Since 2010, when Qatar was awarded the FIFA 2022 World Cup, several studies have shown that soccer fans are hesitant to attend matches in Qatar. This study investigates the correlations between soccer fans’ level of knowledge, soccer fans’ perception of Qatar using a 4D model of country image, and soccer fans’ behavioral intention to support …

Prevalence And Predictors Of Careless Responding In Experience Sampling Research, Alexander J. Denison

USF Tampa Graduate Theses and Dissertations

In the current study we examine the prevalence and several predictors of careless responding to an experience sampling (ESM) study. While careless responding has been noted as a potential problem in ESM research, few studies have examined the prevalence of this behavior (Beal, 2015; Berkel et al., 2017; Eisele et al., 2020; Gabriel et al., 2019; Jaso et al., 2021). Using statistical methods of careless response classification, we derive cut scores from data simulation and graphical examination of item correlations, and flag 44.98% of response episodes as careless. A majority of these flagged episodes were the product of overly consistent …

Spillover Effects In Product Customization, Samuel Babu Sekar

USF Tampa Graduate Theses and Dissertations

Product customization is increasingly being offered as consumers interact with businesses online. When consumers customize a product, they often choose from among multiple, inter-related categories. Thus, the choices made in a prior category could influence choices in later categories (spillover effect). Currently, marketers attempt to nudge consumers to choose more expensive/profitable options by preselecting these options (explicit reference). In this dissertation, I explore whether implicit references can be employed to generate a spillover effect. Implicit references are generated by arranging the options within a category in either descending or ascending price order, with descending price order favoring the selection of …

Environmental Transmission Of Career Interests Through A Genetic Lens: Understanding The Confounding Around Parental Occupation, Tyler Allan

USF Tampa Graduate Theses and Dissertations

Previous research has established that parents can influence the career interests of their children through both their shared genetics and the household environment they create. However, most studies look at these parental influences in isolation either focusing on the environmental influences or the genetic influences. As such, the results of these studies fail to account for potential confounding in their results do to the nature of career interests. This study used a genetically informative twin sample to address the issue of shared genetics while looking at the measured environmental influence a parent’s occupation has on their child’s career interests. A …