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Full-Text Articles in Art and Design

Developing Factors Of Trust For The Design Of Trustworthy Human - Product Interactions, Zene Krige Jun 2024

Developing Factors Of Trust For The Design Of Trustworthy Human - Product Interactions, Zene Krige

DRS Biennial Conference Series

Trust is fundamental in our acceptance and decision-making of that which we surround ourselves with. This paper reviews existing frameworks and discourse around types of trust and identifies key factors for trust formation, maintenance and ongoing use. It establishes a need for a framework focusing on the design of trustworthy objects, especially those that are technology-embedded. It identifies a series of factors and recommendations when designing for trust. Stemming from a creative practice-based PhD from Aotearoa, New Zealand, the project seeks to design a product for the horticultural industry that enables more efficient data collection around fruit size. When yield …


Transforming Futures Together: Time Travelling With The Tomorrow Party, Hannah Korsmeyer, Lisa Grocott, Shanti Sumartojo, Myfanwy Doughty, Michael Mintrom Jun 2024

Transforming Futures Together: Time Travelling With The Tomorrow Party, Hannah Korsmeyer, Lisa Grocott, Shanti Sumartojo, Myfanwy Doughty, Michael Mintrom

DRS Biennial Conference Series

We need new methods for generating policy insights that ensure people's lived experiences are not flattened and fixed to a moment in time and that visions of possible futures are not curtailed by a 'crisis of imagination'. In response to this challenge, we have developed a creative, play-based method called the Tomorrow Party, which invites participants to travel forward in time and share co-created stories of the desirable futures they find themselves living in. As a future story-making process, the Tomorrow Party generates novel ways of sharing affective perspectives on possible futures so we can collectively anticipate what is at …


Reimagining Antibiotic Delivery At Home: Designing A Wearable Cool-Infuser, Geoffrey Thompson, Rowan Page, Benjamin Rogers Jun 2024

Reimagining Antibiotic Delivery At Home: Designing A Wearable Cool-Infuser, Geoffrey Thompson, Rowan Page, Benjamin Rogers

DRS Biennial Conference Series

As antimicrobial resistance (AMR) intensifies, hospitals face increased pressure due to the high demand for bed spaces and the associated risks of hospital-acquired infections. Outpatient Antimicrobial Therapy (OPAT) offers a solution by enabling patients to receive life-saving intravenous antibiotic treatments in the community rather than in hospitals. However, temperature-sensitive antibiotics can degrade when exposed to heat, creating design challenges in OPAT settings. Current antibiotic infusion devices focus on the clinical need and outcomes of treatment, leaving room to improve the holistic patient experience of living with the device. Through a human-centred design approach, this project develops a Wearable cool-infuser that …


Reflections On The Usefulness And Limitations Of Tools For Life-Centred Design, Martin Tomitsch, Katharina Clasen, Estela Duhart, Damien Lutz Jun 2024

Reflections On The Usefulness And Limitations Of Tools For Life-Centred Design, Martin Tomitsch, Katharina Clasen, Estela Duhart, Damien Lutz

DRS Biennial Conference Series

Life-centred design decenters humans and considers all life and the far-reaching impacts of design decisions. However, little is known about the application of life-centred design tools in practice and their usefulness and limitations for considering more-than-human perspectives. To address this gap, we carried out a series of workshops, reporting on findings from a first-person study involving one design academic and three design practitioners. Using a popular flat-pack chair as a case study, we generatively identified and applied four tools: systems maps, actant maps, product lifecycle maps and behavioural impact canvas. We found that the tools provided a structured approach for …


Exploring The Relation Between Aesthetic Experience And Physical Activity Motivation, Yoonah Jung, Chajoong Kim, Kyungho Lee, Hwang Kim Jun 2024

Exploring The Relation Between Aesthetic Experience And Physical Activity Motivation, Yoonah Jung, Chajoong Kim, Kyungho Lee, Hwang Kim

DRS Biennial Conference Series

Digital physical activity applications employ various motivational mechanisms to encourage exercise, yet research on the complex relationship between their visual aesthetics and motivation for physical activity is still limited. The purpose of this paper is to investigate how three different visual images, such as those representing health, fitness, and social benefits, respectively, can motivate peo-ple to engage in physical activity in a digital service environment. To investigate this, 50 participants evaluated these images in the survey. The results showed that out of the three categories, fitness images had the most significant impact on motivating physical activity, suggesting that stimuli that …


Transforming Design Museums For Redesigning Design, Anja Neidhardt-Mokoena, Heather Wiltse Jun 2024

Transforming Design Museums For Redesigning Design, Anja Neidhardt-Mokoena, Heather Wiltse

DRS Biennial Conference Series

There is a need for spaces that can support reflecting on and reimagining design, and redirecting it toward sustainment and justice. Such spaces would necessarily operate with the understanding that design is ontological and has political consequences. We might think of such spaces as metabolic design museums. In this paper, we imagine how metabolic museums might help to redesign design through keeping process at their heart and critically unpacking design’s involvement in urgencies as well as possibilities to envision and move towards more just futures. To do this, we build on intersectional feminist analysis of existing design museums through museum …


How To Use Service Prototypes To Reduce The Complexity Of Social Problems : A Case Study Of Adoption Services Of Public Animal Shelter., Yu-Hsin Li, Hsien-Hui Tang Jun 2024

How To Use Service Prototypes To Reduce The Complexity Of Social Problems : A Case Study Of Adoption Services Of Public Animal Shelter., Yu-Hsin Li, Hsien-Hui Tang

DRS Biennial Conference Series

Stray dog population management (SDPM) poses a significant social challenge in Asia, where adoption services in animal shelters offer a resolution. However, the severity of this issue is exacerbated by high personnel and infrastructure de-mands, coupled with limited public awareness. Our application of service design strategically optimizes and enhances the quality and experience of adoption ser-vices. We recognized the pivotal role of service prototypes in navigating the complexities inherent in social problems. This study examines two animal adop-tion service cases, highlighting the diverse uses of prototypes in understanding social issues refining and evaluating designs within societal limitations. Detailed roles and …


Trauma Responsiveness By Design: Towards An Ethic Of Care And Accountability In Design Research, Sarah Fathallah, Verónica Caridad Rabelo Jun 2024

Trauma Responsiveness By Design: Towards An Ethic Of Care And Accountability In Design Research, Sarah Fathallah, Verónica Caridad Rabelo

DRS Biennial Conference Series

Design research can help us understand, dismantle, and transform unjust systems and the material realities that they create, while guiding us towards transformative, radical futures yet to be designed. However, design research can also be a site of harm and trauma. We argue that a “do no harm” guiding principle to ethics in design research is insufficient. Rather, design researchers need to reckon with and prepare for the likelihood that they will cause harm to the people and communities they engage in their design processes. We draw from the ethics of care and accountability theorized and explored by feminist thought …


Drifting By Friction: Playing With Ontologies Of Design, Mathias Poulsen Jun 2024

Drifting By Friction: Playing With Ontologies Of Design, Mathias Poulsen

DRS Biennial Conference Series

In this paper, I will trace the ‘drift’ that has happened in my PhD project, ‘De-signing for Playful Democratic Frictions’. I argue that it has been driven primarily by the friction that emerged between the diverse components in my ‘research-assemblage’. The aim is not to resolve the friction, but rather to enhance and fol-low it as far as I can. I suggest that a playful attitude is helpful for lingering with this friction, and that such a stance can allow us to see things otherwise ob-scured by tales of historical necessity. This notion of drifting by friction may in-spire strategies …


Reimagining Sustainable Mobility Futures: Exploring Design Imaginariums For City-Wide Challenges, Jen Ballie, Fraser Bruce Jun 2024

Reimagining Sustainable Mobility Futures: Exploring Design Imaginariums For City-Wide Challenges, Jen Ballie, Fraser Bruce

DRS Biennial Conference Series

This exploratory paper presents an approach known as 'Design Imaginariums,' pop-up spaces based on speculative design principles and community driven cre-ative problem-solving to address systemic city-wide challenges. Drawing inspira-tion and insights from a one-day design sprint and a real-world prototype that fo-cused on mobility urban futures, these pop-up spaces serve as platforms to ac-tively involve citizens in the design process, prompting responsive ideas and rec-ommendations from city stakeholders. The paper begins by discussing the back-ground and motivations to initiate the research, elaborating on the City of Dun-dee’s aspirations for creating ecologically vibrant and socially inclusive urban spaces. It then outlines …


Queer Futures: Correlations Between Queer Identity And Imagination Literacy, Gem Barton Jun 2024

Queer Futures: Correlations Between Queer Identity And Imagination Literacy, Gem Barton

DRS Biennial Conference Series

Futures thinking, and doing, has been the domain of the privileged majority for centuries. The very idea of ‘the future’ (singular) was fundamental to the crea-tion and maintenance of imperial domination and technological modernity. To this day, mainstream media readily emits the narrow and repetitive science fic-tion tropes void of (realistic, fair) representation of a wider inclusive society, specifically absent of queerness. This paper builds on the work of Alexis Lothian’s ‘Old Futures: speculative fiction and queer possibility’ in which she explores the forces queer people (and other marginalised communities) invoke when they dream up alternative futures as a way …


Design Principles Of The Pluriversal Design Paradigm, Eveline Van Zeeland Jun 2024

Design Principles Of The Pluriversal Design Paradigm, Eveline Van Zeeland

DRS Biennial Conference Series

When scientists embrace a different paradigm, this naturally leads to a shift in aca-demic behavior. While the importance and necessity of the pluriversal design framework are evident, understanding how this paradigm influences academic conduct is less clear. Through a systematic literature review of 103 academic papers on the pluriversal approach, it is deducted what it is that researchers do or suggest to do when shaping their research and design practice through the pluriversal de-sign paradigm. In this study, the pluriversal design paradigm is distilled into a set of foundational prerequisites and design principles. These design principles can be applied by …


Faculty Wellbeing In Corporate Academia: A Critical Examination And Reimaging Of The Curriculum Vitae, Aaron Ganci Jun 2024

Faculty Wellbeing In Corporate Academia: A Critical Examination And Reimaging Of The Curriculum Vitae, Aaron Ganci

DRS Biennial Conference Series

Faculty wellbeing is declining among US higher education faculty, and burnout is becoming increasingly common. This study examines the role of design artifacts, namely the curriculum vitae (CV), within this dynamic. The CV has succumbed to interconnected social forces, including neoliberalism and inclusive democratization, fundamentally altering its design and the connected faculty experience. To better understand if design action might improve faculty wellbeing, this study employs a transformative research design to examine how the CV might be reimagined to promote positive transformation and improved wellbeing. This mixed-method qualitative study utilizes a novel bend of interviews, participatory co-design activities, and a …


Key-Drivers To Design Urban Mobility Services For Silver Age And Age-Friendly Cities., Stefania Palmieri, Alessandro Ianniello, Mario Bisson Jun 2024

Key-Drivers To Design Urban Mobility Services For Silver Age And Age-Friendly Cities., Stefania Palmieri, Alessandro Ianniello, Mario Bisson

DRS Biennial Conference Series

The vision regarding ageing is often influenced by negative stereotypes, which lead to considering the over-55 user only in need of targeted assistance and care. Observing the current situation, this view should be no longer exhaustive: they are active users, capable of exercising agency, with needs and desires beyond care and assistance, and bearers of experience and knowledge. It is therefore clear that design strategies to develop services for this user group must necessarily broaden their horizons and begin to consider areas that have been scarcely explored. The contribution focuses on the topic of urban mobility and proposes a preliminary …


Intergenerational Creative Spaces, Co-Living, Community: Design For Longevity, Diana Susan Nicholas, Tasha Singh, Tanaya Deshpande, Alisha Prabhakar, Rachel Wenrick, Ayana Allen-Handy Jun 2024

Intergenerational Creative Spaces, Co-Living, Community: Design For Longevity, Diana Susan Nicholas, Tasha Singh, Tanaya Deshpande, Alisha Prabhakar, Rachel Wenrick, Ayana Allen-Handy

DRS Biennial Conference Series

Assisting our communities with design for longevity through creating opportunities to age in place requires multiple resources. Aging and longevity are essential emerging factors for many urban neighborhoods. In partnership with the Drexel University Writers Room and Second Story Collective, the Drexel Design Research for Health Lab is creating an innovative concept space and tool for inter-generational creativity through storytelling and artmaking. The interdisciplinary members of the project are developing a series of evidence-based urban spaces around Aging-in-Place. The group has received funding to conduct an age-friendly observational study of the central location for community writing activities. The current goal …


Advancing Design With Generative Ai: A Case Of Automotive Design Process Transformation, Yi Li, Yeye Li, Wei Yan, Fan Yang, Xuanxuan Ding Jun 2024

Advancing Design With Generative Ai: A Case Of Automotive Design Process Transformation, Yi Li, Yeye Li, Wei Yan, Fan Yang, Xuanxuan Ding

DRS Biennial Conference Series

Generative AI has greatly enhanced the production of digital content and has had a significant impact on the creative activities of designers. However, generalized generative AI falls short of designers' expectations in semantic understanding and image generation, and thus been poorly used in specific design domains (e.g., automotive design). This paper aims to explore the integration of generative AI into the design process, focusing on the generation of automotive design. We deconstructed the process of automotive design through user research, extracted the needs and pain points of designers, and transformed them into fine-tuning tasks for generative models. We trained three …


Participatory Design Research, Documenting The Experience Of Gainesville Local Drag Performers., Gilberto Corona Jun 2024

Participatory Design Research, Documenting The Experience Of Gainesville Local Drag Performers., Gilberto Corona

DRS Biennial Conference Series

This case study documents the process of research, identification, and co-creation —with members of the drag community— a visual ethnography of Gainesville's drag culture. This study documented drag performance as an integral element of public-facing queer communities and took place during 2021 and 2022. Drag GNV aim is to contextualize the importance and nuance of drag as an activity supporting LGBTQ+ individuals and communities and as a publicly visible format for sharing elements of LGBTQ+ community identity with broader audiences. This research focused on conversations with the queer community (performers and allies) and centered reflections on drag venues as safe …


Virtual Reality For Assessment Of Chronic Lower Back Pain In Physiotherapy - Task Selection, Design, And User Experience Evaluation, Anders Lundström, Patrik Björnfot, William Sahlin, Hiran Herath, Lars Berglund, Edit Strömbäck Jun 2024

Virtual Reality For Assessment Of Chronic Lower Back Pain In Physiotherapy - Task Selection, Design, And User Experience Evaluation, Anders Lundström, Patrik Björnfot, William Sahlin, Hiran Herath, Lars Berglund, Edit Strömbäck

DRS Biennial Conference Series

Chronic low back pain (CLBP) presents a significant challenge in healthcare, re-quiring effective tools for rehabilitation and assessment. This study explores the use of virtual reality (VR) for assessment of physical function in patients with CLBP, and investigates how movements and tasks can be designed for assessment purposes. The focus is on physiotherapists' perceptions of using VR regarding task design, feasibility, and user experience. We conducted three design workshops with physiotherapists and HCI researchers, and designed three VR applications that we evaluated with six physiotherapy students. The study provides valuable insights into participants' perceptions and highlights promising and challenging aspects …


Historical Evolution Of Age-Friendly Transitions In The Yangfangdian Community In Beijing: A Multi-Level Perspective, Lijun Chen, Vladimír Kočí, Haipeng Tian Jun 2024

Historical Evolution Of Age-Friendly Transitions In The Yangfangdian Community In Beijing: A Multi-Level Perspective, Lijun Chen, Vladimír Kočí, Haipeng Tian

DRS Biennial Conference Series

The issue of transition and transformation of communities has a long history. Particularly in today's context of increasing aging trends, cities and communities are facing unprecedented multiple challenges that drive the transition to a more inclusive and sustainable future to enable community stakeholders to have a higher quality of life experience and to fulfil their visions for the future. This paper systemically reveals insights from the past of the ageing issue in the Yangfangdian community in Beijing through a multi- level perspective (MLP) framework created with local residents, a museum and design students to understand the historical foundations of the …


Situated Partnerships To Face Food Waste Within A Neighborhood-Based Food Redistribution Service: The Case Of "Sospesa", Davide Fassi, Valentina Ferreri Jun 2024

Situated Partnerships To Face Food Waste Within A Neighborhood-Based Food Redistribution Service: The Case Of "Sospesa", Davide Fassi, Valentina Ferreri

DRS Biennial Conference Series

Neighborhoods can be seen as experimental hubs where innovative design strat-egies are tested within local communities, addressing the social and environ-mental issues that impact global cities and promoting more equitable futures. In current times of crisis, amid substantial food waste, urban areas are witnessing a growing phenomenon of vulnerable groups suffering from food poverty, often coupled with limited access to fresh food. This scenario has led to a proliferation of diverse charitable initiatives, concurrently fueling researchers' exploration of sustainable food commons and circular systems. However, to foster community-driven development of such models, it becomes imperative to structure services around local, …


Designing For Just And Sustainable Policies In The Space Between Institutions And Experimental Government Practices, Francesco Leoni, Diana Pamela Villa Alvarez, Sofía Bosch Gómez, Federico Vaz, Luis Garcia, Natalia Villaman Jun 2024

Designing For Just And Sustainable Policies In The Space Between Institutions And Experimental Government Practices, Francesco Leoni, Diana Pamela Villa Alvarez, Sofía Bosch Gómez, Federico Vaz, Luis Garcia, Natalia Villaman

DRS Biennial Conference Series

This track explores design’s role in the making of public policy by examining how it bridges the gap between actors within and outside institutions. Papers for this track advance new knowledge on design's contribution and interplay with policymaking processes and practices through methodological diversity and detailed descriptions of different policy contexts. The contributions discuss specific public initiatives, such as the New European Bauhaus, and general approaches to public sector innovation, like public sector innovation labs, thus ranging from highly contextualized to general views. Further, the works presented expand “design for policy” with perspectives emphasizing co-design, public service design, public organizations' …


Designing Resilient Food Futures: Food Commons, Transitions, And Sovereignty, Chun Zheng, Francis Carter Jun 2024

Designing Resilient Food Futures: Food Commons, Transitions, And Sovereignty, Chun Zheng, Francis Carter

DRS Biennial Conference Series

Design researchers and practitioners, please join us to explore the transformative potential of design in shaping sustainable and equitable food futures! In the face of pressing challenges within our current food systems, including waste, resource depletion, inequitable access, and cultural erosion, conventional and commodified food models have demonstrated their inadequacy. However, the rise of food-based movements like food commons, food transitions, and food sovereignty has sparked a renaissance in the design community, inspiring a collective commitment to co-creating resilient and regenerative global food landscapes. Food commons, transitions, and sovereignty encompass community and cultural-based knowledge of food resources, production, management, systematic …


How Do You Sound Design? Articulating Experiences And Cultures Via Listening, Stefano Delle Monache, Nicolas Misdariis, Elif Özcan, Daniel Hug, Sara Lenzi, Sandra Pauletto, Davide Rocchesso, Simone Spagnol Jun 2024

How Do You Sound Design? Articulating Experiences And Cultures Via Listening, Stefano Delle Monache, Nicolas Misdariis, Elif Özcan, Daniel Hug, Sara Lenzi, Sandra Pauletto, Davide Rocchesso, Simone Spagnol

DRS Biennial Conference Series

The SIG on Sound-Driven Design invites researchers and practitioners to delve into the multifaceted nature of sound, unraveling its physical, perceptual, emotional, and socio-technological dimensions, and contribute to the discovery and development of design methods and tools. In the sound-driven perspective, listening emerges as element that adds depth and richness to the design space, adding to the role of the senses in the experience of the form quality of products, services, and systems. We propose to reflect on the holistic and inclusive character of “sound-driven” as it combines the diverse sonic, experiential, technical, and cultural manifestations of sound with the …


Data As Design Research: Mediating Processes, Protocols, And Precedent In Practice, Elizabeth Bowie Christoforetti, Andrew Witt Jun 2024

Data As Design Research: Mediating Processes, Protocols, And Precedent In Practice, Elizabeth Bowie Christoforetti, Andrew Witt

DRS Biennial Conference Series

The theme aims to consider the evolution of design methods, processes, and outputs in relationship to the imperatives of data in design practice, and the ways in which data-integrated practices are changing the nature of design itself. The increasing availability of data and related processes due to networked artifacts, artificial intelligence, and cultural digitalization pose a significant paradigm shift for design methods, collaboration, and the scalable impact of design in the world. Discourse may consider the fact that the systematic nature of data structures pushes related design pursuits into a realm of scalable systems that exceeds the replicability of industrial …


Developing Evaluation Models For Patient-Centeredness, Francesca Foglieni, Francesco Leoni, Miso Kim, Silvia Cantalupi, Chenfei Yu, Stefano Maffei, Massimo Bianchini, Michael Arnold Mages, Estefania Ciliotta Chehade, Paolo Ciuccarelli Jun 2024

Developing Evaluation Models For Patient-Centeredness, Francesca Foglieni, Francesco Leoni, Miso Kim, Silvia Cantalupi, Chenfei Yu, Stefano Maffei, Massimo Bianchini, Michael Arnold Mages, Estefania Ciliotta Chehade, Paolo Ciuccarelli

DRS Biennial Conference Series

This paper presents the process and outcomes of a three-month lab activity conducted in preparation for and during the 2024 DRS. Our research focused on developing a framework for an evaluation system designed to integrate patient-centered care (PCC) principles into orthopedic practices. PCC emphasizes the importance of improving health outcomes and fostering inclusivity for individual patients, as healthcare systems often grapple with challenges like fragmented care. Through a collaborative design research lab (DRS) partnership among Polifactory (Politecnico di Milano-Department of Design), the Center for Design at Northeastern University, and healthcare experts at local healthcare institutions (IRCCS Galeazzi and Massachusetts General …


Shanzhai As A Pluriversal Praxis: Challenging Western Design And Innovation Paradigm, Dan Mu Jun 2024

Shanzhai As A Pluriversal Praxis: Challenging Western Design And Innovation Paradigm, Dan Mu

DRS Biennial Conference Series

This paper explores the concept of Shanzhai ('fake' in Chinese), a Chinese practice often associated with imitation and design plagiarism, this study uses Shan-zhai to critique dominant forms of innovation, framed by a discussion of pluriversal design. Through a comprehensive literature review and empirical research, this study explores Shanzhai's evolution from a response to globalisation and de-sign colonisation to a reflection of identity. Shanzhai's unique approach challenges dominant design narratives, but in its own way emphasises inclusiveness and innovation. The study concludes that Shanzhai transcends its initial role as a design and manufacturing practice, evolving into a cultural phenomenon symbolising …


Research Through Designers: A Pictorial Reflection On Engagements, Encounters, And Environments At A Design Research Jamboree, Arne Berger, Julia Weller, Miriam Sturdee, David Philip Green, Jesse Josua Benjamin, Alessandro Soro, Mafalda Gamboa, Joseph Lindley Jun 2024

Research Through Designers: A Pictorial Reflection On Engagements, Encounters, And Environments At A Design Research Jamboree, Arne Berger, Julia Weller, Miriam Sturdee, David Philip Green, Jesse Josua Benjamin, Alessandro Soro, Mafalda Gamboa, Joseph Lindley

DRS Biennial Conference Series

We picture design researchers’ engagement with the task of capturing the value of Research through Design during a week-long event. The images are selected to document set and setting, hands-on activities, human and more-than-human encounters, and material engagements with the theories, methods, and practices of design research. The text is deliberately minimal, offering contextualization from the photographer and the organizer of the event, as well as commentary from attendees on material outcomes and bodily presences; context and environment, disciplinary esthetics; and social commentary from two non-attendees. We offer this record of process to inspire design researchers to further engage with …


Extremes: On How The Study Of Appropriation Might Inform Inclusive Workplace Design In Manufacturing, Ana Correia De Barros Jun 2024

Extremes: On How The Study Of Appropriation Might Inform Inclusive Workplace Design In Manufacturing, Ana Correia De Barros

DRS Biennial Conference Series

Disabled people, from younger to older adults, are at comparative disadvantage regarding work. Design for inclusion at work tends to focus on individual adaptations (often stigmatising) or general accessibility guidelines (often insufficient). Furthermore, there is a tendency to focus on inability rather than on extreme abilities, which seem to be the ones enabling workers to appropriate existing products and create their own designs. Therefore, design research requires more input from diverse workers as users to inform the design inclusive industrial workstations. Departing from theory and ending with analyses of workers' designs, this paper argues that the articulation of the concept …


A Review Of The Integration Of Additive Manufacturing In Design Education, Stefan Junk, Julia Glubrecht Jun 2024

A Review Of The Integration Of Additive Manufacturing In Design Education, Stefan Junk, Julia Glubrecht

DRS Biennial Conference Series

The modern world of design is one of constant change and technological progress. One emerging technology that has the potential to revolutionize the design is additive manufacturing. This innovative technology challenges existing manufacturing processes to reflect and enable the efficient production of complex and customized objects through reimagination. Design education for additive manufacturing plays a crucial role in educating future designers to resist the adherence to conventional processes and to promote the recovery of innovative thinking. Therefore, it is significant to explore the integration of this emerging technology in academic education and identify the associated chances and challenges to ensure …


Using User Persona And Work Domain Analysis To Elicit Information For A Product-Service Digital Twin, Claire Palmer, Isaiah Nassiuma, Yee Mey Goh, Ella-Mae Hubbard, Rebecca Grant Jun 2024

Using User Persona And Work Domain Analysis To Elicit Information For A Product-Service Digital Twin, Claire Palmer, Isaiah Nassiuma, Yee Mey Goh, Ella-Mae Hubbard, Rebecca Grant

DRS Biennial Conference Series

Product-Service Digital Twins are an emerging field about which little information is available. To overcome this deficit personas were utilized to elicit domain and user information requirements. As no user data exists for this domain, persona profiles were developed for the domain based on types of decision maker. Control task analysis was applied to the personas as a means of applying a people-centered approach to information gathering. A description is provided of how the control task analysis methodology is modified for use with the personas. Examples of the personas developed and the information gathered are given. This approach is shown …