Performance Management Commons^™

Power And Negotiation: Review Of Current Evidence And Future Directions, Michael Schaerer, Laurel Teo, Nikhil Madan, Roderick I. Swaab

Research Collection Lee Kong Chian School Of Business

This review synthesizes the impact of power on individual and joint negotiation performance. Although power generally has positive effects on negotiators’ individual performance (value claiming), recent work suggests that more power is not always beneficial. Taking a dyadic perspective, we also find mixed evidence for how power affects joint performance (value creation); some studies show that equal-power dyads create more value than unequal-power dyads, but others find the opposite. We identify the source of power, power distribution, and competitiveness as critical moderators of this relationship. Finally, we suggest that future research should move beyond studying alternatives in dyadic deal-making, identify …

Adaptive Mindset: An Effective Approach To Leadership In Cross-Cultural Contexts, Francis Lotzer

Asian Management Insights

Understanding cultural signals by exploring the ‘hidden part of the iceberg’ and communicating the benefits of change to team members.

Employee Age And The Impact On Work Engagement, Robin Roberts

Publications

Purpose – Employee engagement studies are popular in contemporary research because of the complexity organizations face in nurturing the performance and productivity of multigenerations of workers. The purpose of the current study is to assess association of age and dimensions of work engagement.

Design/methodology/approach - In total 181 participants completed the Utrecht Work Engagement Scale (UWES) to measure work engagement including the dimensions of absorption, vigor and dedication as well as demographics. One way ANOVA and post hoc tests were conducted to examine the relationship between age and work engagement.

Findings: Employees 50 years of age and older were …

Your Home: The Workplace Of The Future, Lewis Larson

Marriott Student Review

With more technology at our fingertips than ever before, remote working seems to be the direction many businesses are heading. In this article, Lewis Larson discusses how offering remote working opportunities is one way that business managers can boost productivity in their company.

Examining The Mediating Effect Of Job Crafting On The Relationship Between Managerial Coaching And Job Engagement In The Skilled Trades, Jennifer H. Duplessis

Human Resource Development Theses and Dissertations

Employee engagement continues to gain considerable attention owing to its positive correlation with numerous desired work-related outcomes (Saks, 2019; Shuck et al., 2017). Engagement in one’s job has become of particular interest in industry sectors experiencing shortages, such as the skilled trades (Bilginsoy, 2003). The skilled trades have reportedly been the most difficult segment of the employee market to staff globally year over year (Schwartz, 2015; Wright, 2013).

As organizations wish to improve engagement in one’s job, they have looked to developmental antecedents of engagement (Ellinger, Musgrove, & Ellinger, 2012). Managerial coaching has been supported as having a significant direct …

Homeless Veterans In San Francisco / Housing Our Heroes, Raymond Gray

Master's Projects and Capstones

Abstract

This paper will review the homeless population, including homeless veterans, in San Francisco, ways the city has tried to handle the situations with the homeless and project a path forward with ideas to help end homelessness for good. Before the COVID-19 Pandemic, San Francisco had an increase of homeless veterans of 8%, but the pandemic has caused these numbers to increase.

San Francisco has lined a path forward to house the homeless during these difficult times, by placing them into hotels. Creating an endless game of hiding the homeless will only create other issues; this must end. With partnerships …

Measurement Of Mentoring Program Outcomes: A Systematic Multiple Studies Review, Mark Douglas Morgan

Boise State University Theses and Dissertations

The purpose of this research study was to investigate how mentoring is measured and assessed in the workplace by reviewing and synthesizing qualitative, quantitative and mixed methods studies that appear in the professional literature. Mentoring programs are common practice in the workplace. The one-on-one nature of a formal mentoring program creates outcomes that benefit the protégé throughout their career in three ways: onboarding, retention at an organization, and career advancement. However, mentoring programs are expensive, both in terms of direct monetary cost and the time it takes to complete the tasks associated with mentoring, making measurement of outcomes critical for …

Accelerating Leadership And Professional Development For Adults: Developing A New Measure For Assessing Kegan’S Constructive Developmental Orders, Tom Pierce Coker

Graduate Theses and Dissertations

Much has been learned and theorized about adult development and its importance in leadership effectiveness and professional development interventions thanks to the framework proposed by Kegan’s Constructive Developmental Theory (CDT). However, research and practice in this area has been hindered by the difficulty of utilizing the current method for assessing constructive developmental Level, the Subject-Object Interview. The present study addresses this problem through the development and preliminary validation of a new self-report instrument that measures the Levels of development described in Kegan’s CDT. This new measure, the Constructive Developmental Self-Report (CDSR), was constructed through theoretical-based item generation that utilized both …

The Making Of A Person: The Relationship Of Job Crafting And Leisure Crafting On Work Engagement, Occupational Role Salience, Job Performance And Psychological Well-Being., Joshua D. Anna

Electronic Theses and Dissertations

This study looks at how an individuals’ ability to job craft relates to work engagement, job performance and their psychological well-being; and when job crafting opportunities are low, how leisure crafting can compensate to provide the individual similar personal outcomes. This study also examines when job-crafting opportunities are high, how these positive effects can spillover onto other aspects of an individuals’ life such as leisure. This study also examines the extent to which an individual views work as a mean of self-identification and how this relates to job crafting. A total of 303 respondents met the inclusion criteria and completed …

Continuing The Conversation On Collegiality, Angela Walters, Stacey Smith, Melissa Hunsicker-Walburn, Brooke Moore

Academic Chairpersons Conference Proceedings

Are you interested in measuring and incentivizing collegiality? Do you have concerns with using collegiality for faculty development, merit, or tenure? Bring your experiences and perspectives to the table as three department chairs and their college dean (a lawyer) facilitate a healthy discussion on the measurement tools, legal landscape, and business case for collegiality.

Employability Skills For 21st Century Stem Students: The Employers’ Perspective, Doreen Mcgunagle, Laura Zizka

Publications

Purpose

One of the goals of educational institutions is to prepare their graduates to be workplace-ready. The purpose of this paper is to identify the employability skills lacking in the Science, Technology, Engineering and Math (STEM) industry from employers' perspectives to assist STEM educational institutions in creating more relevant programs inclusive of employability skills.

Design/methodology/approach

This study addresses 16 job-specific skills based on data deriving from the responses of 250 Human Resource Managers (HRMs) who represent five manufacturing industries (Aerospace and Defense, Automotive, Consumer Products, Electronics and Industrial Manufacturing) located in five regions (Northeast, Midwest, Southeast, West-Mountain and Pacific) of …

The Passion Bug: How And When Do Leaders Inspire Work Passion?, Violet Ho, Marina N. Astakhova

Management Faculty Publications

Drawing from signaling theory, we propose a work passion transfer model where leaders' passion is transmitted to employees through the former's leadership style and is contingent on employees' perceived importance of performance to self-esteem (IPSE). Data from 201 supervisor–employee dyads from the health-care industry show that leaders' harmonious passion led to employees' harmonious passion through charismatic leadership, whereas contingent reward leadership accounted for the transfer of obsessive passion; IPSE did not play a moderating role for either form of passion. Results from a supplementary study further reveal that the link between leadership and employee passion operated through employees' perception of …

Middle Managers & Leadership Trainings For Effective Senior Leadership Positions In Public Organizations; Applications In Emergency Management, Norah Alshayhan, Juita-Elena Wie Yusuf

College of Business (Strome) Posters

Leaders and training are vital dimensions of organizational development and effectiveness. Availing leadership programs provide continuous learning to the leaders in public sector organizations. However, leaders in senior positions in the public sector organizations have faced struggles and obstacles that inhibit their capacity to drive organizational agenda. Therefore, understanding the relationship between the training programs and the performance of the leaders in the senior positions is vital. The study will discover the struggles and obstacles experienced by the public-service leader and the impact training middle managers the leadership skills. The study hopes to propose a training program for middle managers …

Under Pressure: Decision Making In Aircraft Maintenance And The Role Of Gender, Stephanie Douglas Ph.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

In aircraft maintenance, leaders are under near-constant pressure to maintain airworthiness. Every minute an aircraft cannot fly due to maintenance represents financial waste. Decisions are therefore made in a relatively quick fashion. A leader evaluates the situation, identifies a course of action and then communicates this message to a team of technicians. However, gender influences regarding leaders’ decisions can influence team members’ perceptions of those decisions.

The study will measure decision making methods of leaders in aircraft maintenance and the perceptions of the technicians. It informs how gender influences decision making from both the leader and follower perspective. The expected …

Adversity: Its Affect On The Resilience Of Female Pilots, Linda M. Pittenger D.Mgt., Stephanie Douglas Ph.D.

National Training Aircraft Symposium (NTAS)

Women are one of the solutions to alleviating the pending pilot shortage. Becoming a pilot needs to appeal to women. Resilience plays an important role in determining whether women in male-dominated career fields will pursue or abandon their careers. The pilot profession is dominated by masculine beliefs, values and perceptions creating an organizational culture adverse and challenging to women.

The study objective was to explore the influence of adversity on female pilots and its effect on resiliency. In our sample of 1,499 female pilots, we found lower resiliency levels as compared to a general U.S. sample. Additionally, statistically significant differences …

Merit, Diversity, And Performance: Does Diversity Management Moderate The Effect Of Merit Principles On Governmental Performance?, Sanghee Park, Jiaqi Liang

Public Policy and Administration Faculty Publications and Presentations

The compatibility of merit principles and diversity management is particularly intriguing in theory and practice. Although theoretical arguments for merit-based practices and diversity management are well established, the effect of their dynamics on governmental performance remains an empirical issue. This article examines the effect of merit principles, workforce diversity, and diversity management on government performance, and inquiries about whether diversity management efforts moderate the effect of merit-based practices. Analyzing a combined data set on federal agencies, this study finds that merit-based practices and diversity management have independent positive impact on organizational performance, but there is no significant relationship between workforce …

The Impact Of Changing The Size Of Aircraft Radar Displays On Visual Search In The Cockpit, Justin R. Marsh

Theses and Dissertations

Advances in sensor technology have enabled our fighter aircraft to find, fix, track, target, engage (F2T2E) at greater distances, providing the operator with more data within the battlefield. Modern aircraft are designed with larger displays while our legacy aircraft are being retrofitted with larger cockpit displays to enable display of the increased data. While this modification has been shown to enable improvements in human performance of many cockpit tasks, this effect is often not measured nor fully understood at a more generalizable level. This research outlines an approach to comparing human performance across two display sizes in future F-16 cockpits. …

Passion At Work: A Meta-Analysis Of Individual Work Outcomes, Jeffrey M. Pollack, Violet Ho, Ernest H. O'Boyle, Bradley L. Kirkman

Management Faculty Publications

Academic research on passion is much more complex than the extant literature or popular press portray. Although research on work-related passion has progressed rapidly over the last decade, much remains unknown. We are now just beginning to recognize the different theoretical underpinnings and empirical operationalizations that work passion research has adopted, and the confusion this has generated hampers our understanding of the construct and its relationship to workplace outcomes. Accordingly, we use a meta-analytic examination to study the work-related outcomes of three dominant literature streams of work passion: general passion, dualistic passion (i.e., harmonious passion and obsessive passion), and role-based …

Examining Managerial Coaching Dyads And The Developmental Learning Outcomes For Managers Serving As Coaches And The Reverse Coaching Behaviors Of Their Subordinate Coachees, Beth Adele

Human Resource Development Theses and Dissertations

Scholars and practitioners have acknowledged that managerial coaching has been linked to positive outcomes for the coachee and organization and have begun to examine the dual developmental outcomes for managerial coaches as well as the concept of reverse managerial coaching. The purpose of this study was to explore how the facilitation of learning (coaching) occurs within manager/employee dyads, such that the behaviors, beliefs, and learning outcomes for the “manager as coach” are identified when exemplary managers are engaged in coaching their respective employees. It also explored the behaviors, beliefs, and learning outcomes of managers’ respective employees, who may have also …

The Impact Of Training And Development On Employees In The Northeast Region Of Florida State Government: An Evaluation Of The Northeast Region Professional Development Training Program, Sandy Beaumont

West Chester University Doctoral Projects

Critical positions in state government are oftentimes understaffed. Researches have studied the factors that lead to staff shortage such as low salary, high caseloads, and a stressful environment. Therefore, it is challenging to keep those positions filled at maximum capacity. In state government, employees are the organization’s human capital requiring investment to retain a quality workforce. Investment of training and professional development in addition to training of normal work duties are vital to the endurance of employees. Government seeks for ways to improve its workforce and to obtain long-term quality employees without salaries and other financial incentives that are comparable …