Improving Employee Engagement Through The Development Of An Enterprise Performance Management System, 2016 University of San Francisco
Improving Employee Engagement Through The Development Of An Enterprise Performance Management System, Carlton D. Abner
Doctor of Nursing Practice (DNP) Projects
There is ample evidence of our health care delivery system relying heavily on value-based outcomes. The increased focus on outcomes has required health care organizations to adjust how they approach data and how they successfully implement performance management systems. These performance management systems help the organization identify, measure, and report the organization’s performance at an enterprise level using key performance indicators clearly linked to the organization’s overall strategy. As one organization began implementing an enterprise performance management system, the goal of this project was to show how participating in projects with that level of strategic impact can lead ...
Instructional Intervention To Correct And Prevent Document Deficiencies At Sanofi Genzyme Boston, 2016 University of Massachusetts Boston
Instructional Intervention To Correct And Prevent Document Deficiencies At Sanofi Genzyme Boston, Lauren Shamitz-Crooks
Instructional Design Capstones Collection
Sanofi Genzyme, Allston; a biotechnology manufacturing plant, has experienced quality reduction in the Standard Operating Procedures (SOPs), and Batch Records used to manufacture drug substance. Over the past two years, sub-standard GMP documents have compromised operators’ ability to properly execute manufacturing work. Site Management has prioritized remediation of this gap that continues to threaten operator and patient safety, regulatory compliance, and patient drug supply. Needs analysis has revealed inconsistent performance within the document control system on behalf of Document Owners, Document Change Owners, SME reviewers, and Quality Reviewers despite a current training program. The goal of the Document Control System ...
Mindfulness-Based Safety: Increasing Attention To Task In Alberta’S Oil And Gas Drilling And Completions Operations, 2016 University of Pennsylvania
Mindfulness-Based Safety: Increasing Attention To Task In Alberta’S Oil And Gas Drilling And Completions Operations, Darrah E.M. Wolfe
Master of Applied Positive Psychology (MAPP) Capstone Projects
With studies demonstrating mind-wandering to be associated with failure to perform monitoring procedural steps, a deficiency in being able to call information to mind, more false alarms, and a reduction in task performance, we cannot afford to continue to overlook the potential impact mind-wandering has on human behavior in high-risk environments within the Alberta oil and gas industry. This paper gives consideration to mindfulness-based interventions, a domain of positive psychology, for reducing the occurrence of mind-wandering and improving attention to a task. It is from a foundation of research explored in the literature reviews of mind-wandering and mindfulness, that I ...
An Examination Of Lmx And Procedural Justice On Performance Appraisal Satisfaction Within The Context Of A Distributed Workplace Arrangement, 2016 University of Texas at Tyler
An Examination Of Lmx And Procedural Justice On Performance Appraisal Satisfaction Within The Context Of A Distributed Workplace Arrangement, Debra A. Herd
Human Resource Development Theses and Dissertations
Trends in the current literature emphasize the role of organizational context in employee performance appraisal processes (e.g., Levy & Williams, 2004; Pichler et al., 2015). Social context is a type of organizational context. Using hierarchical regression techniques and data from 138 U.S.-based employees, the study examined the social context of distributed workplace arrangements and the related implications of media richness and communication frequency in relation to leader–member exchange (LMX), procedural justice, and performance appraisal satisfaction. Research has revealed that manager–employee relationships and procedural justice perspectives positively influence performance appraisal satisfaction. However, researchers have yet to explore the impact ...
Why Have Hr Standards?, 2016 Bond University
Why Have Hr Standards?, Chris Andrews
Bond Business School Publications
Ring the bell for this TAG team* grudge match. Do you support Standards or do you come from the Flexibility perspective? Sit back and watch the two teams do battle and then see whether you agree with the umpire’s decisions.
Explainer: *In wrestling a TAG team is usually a team of two wrestlers who compete, one at a time, against either member of another team. In standards development a Technical Advisory Group is known by its acronym ‘TAG’.
Identifying Opportunities To Inform And Inspire: Tribal Casino Employee Perceptions Of Tribal Self Sufficiency And Philanthropy, 2016 San Diego State University
Identifying Opportunities To Inform And Inspire: Tribal Casino Employee Perceptions Of Tribal Self Sufficiency And Philanthropy, Sandra Sun-Ah Ponting Dr, Jess Ponting, Katherine Spilde
UNLV Gaming Research & Review Journal
While the business case for employee engagement and satisfaction is well documented in the service profit chain and the cost savings of employee retention are easily quantified, the means to achieving these related goals in the casino industry is not well known. The pathway to employee engagement and satisfaction is even less well known in the tribal government gaming industry. This paper finds that employees in casinos that are owned by tribal governments in the United States find particular pride in sharing the tribal government’s self-sufficiency, community engagement, and philanthropic activities with casino guests, who often wonder “where the ...
A Field Study Of The Impact Of A Performance-Based Incentive Plan, 2016 University of Minnesota
A Field Study Of The Impact Of A Performance-Based Incentive Plan, Rajiv D. Banker, Seok-Young Lee, Gordon S. Potter
Much management accounting research focuses on design of incentive compensation contracts. A basic assumption in these contracts is that performance-based incentives improve employee performance. This paper reports on a field test of the multi-period incentive effects of a performance-based compensation plan on the sales of a retail establishment. Analysis of panel data for 15 retail outlets over 66 months indicates a sales increase when the plan is implemented, an effect that persists and increases over time. Sales gains are significantly lower in the peak selling season when more temporary workers are employed.
The Impact Of Supervisory Monitoring On High-End Retail Sales Productivity, 2016 Temple University
The Impact Of Supervisory Monitoring On High-End Retail Sales Productivity, Rajiv D. Banker, Seok-Young Lee, Gordon S. Potter, Dhinu Srinivasan
Based on a two-stage analysis of a panel of data on 12 outlets of a high-end retailer for 24 months, we investigate how the level of supervisory monitoring affects retail sales productivity. In the first stage, we use Data Envelopment Analysis (DEA) to compute the relative productivity of retail outlets in using their labor and capital resources to generate store sales. In the second stage, we regress the logarithm of DEA scores on contextual variables to obtain consistent estimators of the impact of contextual variables on productivity (Banker and Natarajan in Operation Research 56:48-58, 2008). Contrary to agency theoretic ...
How The Great Recession Affected Casino Staffing In Nevada Casinos, 2016 University of Nevada, Las Vegas
How The Great Recession Affected Casino Staffing In Nevada Casinos, Toni Repetti
UNLV Gaming Research & Review Journal
In service based industries, as revenue increases so does the need for employees to provide that service, but no known academic research has been conducted on what the most efficient level of that service should be for casinos. In Nevada casinos, significant results show that for each 1% increase in gaming revenue, casino employees increase 0.80%, salaries and wages increase 0.91%, and total payroll increases 0.95%. During fiscal years 2008 – 2010, what many consider the most significant recession to date for Nevada casinos, gaming divisions significantly decreased employees 11.6%, salaries and wages 8.7%, and total ...
The Influence Of Motivation And Discipline Work Against Employee Work Productivity Tona'an Markets, 2016 university pgri adi buana
The Influence Of Motivation And Discipline Work Against Employee Work Productivity Tona'an Markets, Priyono Priyono, Zaenal Zaenal
priyono iyon priyono management
Abstract The purpose of this study was to determine and examine whether there is influence of motivation, and discipline kerjai on employee productivity in office environments Bangkalan tona'an market? The method used in this research is quantitative research approach with linear regression analysis techniques. multiple. The population in this study were all employees of the office market tona'an Bangkalan of 20 people, while samples in this study were all employees of the market tona'an some 20 people. Results from this study is, the hypothesis that motivational effect on work productivity in office environments market Tona'an Bangkalan ...
A Change In Engagement: The Relationship Between Employee Engagement And Generational Differences, 2016 Florida International University
A Change In Engagement: The Relationship Between Employee Engagement And Generational Differences, Markease L. Doe, Vinus Fong, Yvena Muselaire
South Florida Education Research Conference
Employee engagement changes generationally. This literature review explores employee engagement and shared life experiences that define the characteristics of each generation; shaping generational perception on employee engagement and how each generation actually engages at work. Resultantly, generational differences, characteristics, and shared life experiences make salient how employee engagement changes.
The Challenge To Change: Reforming Health Care On The Front Line In The United States And The United Kingdom, Rebecca Kolins Givan
[Excerpt] There is constant pressure on hospitals to improve health care delivery and increase cost effectiveness. New initiatives are the order of the day in the dramatically different health care systems of the United States and Great Britain. Often, as we know all too well, these efforts are not successful. In The Challenge to Change, Rebecca Kolins Givan analyzes the successes and failures of efforts to improve hospitals and explains what factors make it likely that the implementation of reforms will be rewarded by positive transformation in a particular institution's day-to-day operation. Givan's in-depth qualitative case studies of ...
Examining The Relationship Of Emotional Intelligence, Trust, And Performance In Self- Directed, Professional Teams In A U.S. Private Wealth Services Work Environment, Dorothy O. Elder
Graduate Dissertations and Theses
This dissertation examines the relationship of team emotional intelligence, intra-team trust, and team performance in self-directed, professional teams in a Private Wealth Services work environment. Teams represented four of the institution’s geographic divisions, with twenty-nine professional advisors who reported to thirteen supervisors. A conceptual model linking team emotional intelligence-individual resource, intra-team trust, and team emotional intelligence-synergy to team performance is presented. The model depicts a novel way of thinking about the team emotional intelligence relationship to team performance. The findings offer leaders the opportunity to design targeted interventions with a goal of improving team performance.
Physical Extensions Of Corporate Culture, 2016 Cornell University
Physical Extensions Of Corporate Culture, David Dellapelle
Cornell HR Review
[Excerpt] According to Merriam Webster’s dictionary, “culture” was the most popular word of 2014. Corporate boardrooms have been facing a bit of a culture shock, not in the traditional sense of the term, but because of the emphasis currently being placed on initiatives to enhance company values and norms. Deloitte developed new research which explains that culture, engagement, and employee retention are not only the top "talent" issues confronting executives todays, but rather they are widely known to be some of the top overall strategic issues in present-day business. The standard 20th century career path of a college graduate ...
Evaluating Form And Functionality Of Pay-For-Performance Plans: The Relative Incentive And Sorting Effects Of Merit Pay, Bonuses, And Long-Term Incentives, Sanghee Park, Michael C. Sturman
Articles and Chapters
Using two-year longitudinal data from a large sample of US employees from a service-related organization, the present study investigates the relative effects of three forms of pay-for-performance plans on employees’ job performance (incentive effects) and voluntary turnover (sorting effects). The study differentiates between three forms of pay: merit pay, individual-based bonuses, and long-term incentives. By definition, these PFP plans have different structural elements that distinguish them from each other (i.e., pay plan form) and different characteristics (functionality), such as the degree to which pay and performance are linked and the size of the rewards, which can vary both within ...
The Changing Relationship Between Supervisors And Subordinates: How Managing This Relationship Evolves Over Time, 2016 Cornell University School of Hotel Administration
The Changing Relationship Between Supervisors And Subordinates: How Managing This Relationship Evolves Over Time, Michael C. Sturman, Sanghee Park
Center for Hospitality Research Reports
Understanding how the relationship between a subordinate and manager develops over time has been a critical matter both for academics and for business. In both academic journals and industry publications, some writers have argued that the relationship is driven by perceptions of fairness and treatment, and that developing the relationship can lead to better performance. Others have argued that higher performers get better treatment and resources, which results in superior relationships with their managers. There is really no clear answer of what comes first—perceptions of fairness, satisfaction with the supervisor, or job performance—and which leads to which.
Buku Kumpulan Artikel Msdm, 2016 university pgri adi buana
Buku Kumpulan Artikel Msdm, Priyono Iyon Priyono Management
priyono iyon priyono management
No abstract provided.
It’S Important To Keep Flexing, 2016 Cornell University
It’S Important To Keep Flexing, Saad Moheet
Cornell HR Review
[Excerpt] A recent study of more than 1,500 workers found that nearly a third considered flexibility to be the most important factor when considering employment offers. Surprisingly, employers are just as quick to sing praises of the benefits associated with accommodating their workforce. When asked in a survey, 91 percent of HR professionals agreed that flexible work arrangements positively influence employee engagement, job satisfaction, and retention.
Although a few firms still contemplate whether or not the benefits outweigh the costs of increasing workplace flexibility accommodations, most organizations have already moved past these initial rounds of deliberation, and are beginning ...
Employee Privacy In Light Of New Technologies: An Ethical And Strategic Framework, 2016 Cornell University
Employee Privacy In Light Of New Technologies: An Ethical And Strategic Framework, Olivia Blanchard
Cornell HR Review
[Excerpt] If freedom comes with responsibility, then the spate of new tools enabling employee surveillance calls for careful consideration among HR leaders. Although court rulings will eventually provide more legal guidance on the issue, as strategic business partners HR departments must reach their own conclusions about how to integrate employee tracking technology. Given the generally employer-friendly legal environment of the United States, American companies will likely have relatively free reign to monitor employees as they see fit, with the understanding that employees can simply find work elsewhere if they feel their privacy is being threatened. Despite the relatively lax legal ...
Successful Leadership: Optimizing The Influence Of Personality On Work Engagement, 2016 The Pennsylvania State University
Successful Leadership: Optimizing The Influence Of Personality On Work Engagement, Joey A. Fleck
Online Journal for Workforce Education and Development
Objective: This paper examines the positive influence that personality has on the level of engagement workers have in their work. By determining the connection between personality characteristics and work engagement, leaders can be proactive in promoting higher levels of engagement by their workers. Background: Engaging in one’s work encompasses the total person and includes elements such as energy, mental resilience, willingness to invest in one’s work, enthusiasm, pride, and the happiness that comes with being involved in work. The level of work engagement of workers in their work has implications for the workers as well as for ...