Are The Housing Staff Alright? A Hermeneutic Phenomenological Examination Of The Experiences Of On-Campus Student Housing Professionals Through The Covid-19 Pandemic,
2023
University of New Mexico
Are The Housing Staff Alright? A Hermeneutic Phenomenological Examination Of The Experiences Of On-Campus Student Housing Professionals Through The Covid-19 Pandemic, Megan J. Chibanga
Teacher Education, Educational Leadership & Policy ETDs
College and university housing professionals served a role they were generally underprepared for as long-term crisis managers during the global COVID-19 pandemic. The COVID-19 pandemic interrupted and shifted higher education operating structures on a grand scale, and housing staff were asked to continue operating on-campus housing facilities throughout the ever-changing response to COVID-19. The purpose of this hermeneutic phenomenological study was to understand the lived experiences of housing professionals during the COVID-19 pandemic. Through the collective experiences of 21 participants three major threads emerged: comfort in the unknown, a need for connection and community, and relentless resilience. Each of these …
Onboarding Program Eastern Band Of Cherokee Indians - Final Summary,
2023
University of Nebraska - Lincoln
Onboarding Program Eastern Band Of Cherokee Indians - Final Summary, Quality Improvement Center For Workforce Development
Other QIC-WD Products
The Eastern Band of Cherokee Indians (EBCI) is a federally-recognized tribe. The Family Safety Program (FSP) is the child welfare program that serves the Eastern Band of Cherokee Indians, under the tribal Division of Public Health and Human Services. FSP was established in 2015 with around 10 staff members and has grown to about 60 staff, all located in one office in Cherokee, North Carolina. Since FSP was a relatively new agency when they began working with the Quality Improvement Center for Workforce Development (QIC-WD), turnover had not been a signficant problem, however, vacancies were a challenge. In October 2017, …
Frontline Job Redesign Louisiana - Final Summary,
2023
University of Nebraska - Lincoln
Frontline Job Redesign Louisiana - Final Summary, Quality Improvement Center For Workforce Development
Other QIC-WD Products
The Louisiana Department of Children and Family Services (DCFS) Child Welfare Division (CWD) is a state-operated child welfare system. Louisiana has 64 parishes statewide organized into nine regions. The local parish offices provide child protective service (CPS), family services (FS), foster care (FC), and adoption services. CWD has approximately 1,500 employees including about 640 frontline caseworkers. In 2017, when Louisiana applied to become a QIC-WD site, CWD estimated its turnover rate across the state to be 24%, with one region having a turnover rate of 51%, while another had a turnover rate of only 8%.
This video discusses the challenges …
Frontline Job Redesign Louisiana - Prevention Worker Role Cards,
2023
University of Nebraska - Lincoln
Frontline Job Redesign Louisiana - Prevention Worker Role Cards, Quality Improvement Center For Workforce Development
Other QIC-WD Products
Lists the different tasks given to types of prevention workers. View the download file.
Frontline Job Redesign Louisiana - Permanency Worker Role Cards,
2023
University of Nebraska - Lincoln
Frontline Job Redesign Louisiana - Permanency Worker Role Cards, Quality Improvement Center For Workforce Development
Other QIC-WD Products
View the download file.
Organizational Change Process Milwaukee - Final Summary,
2023
University of Nebraska - Lincoln
Organizational Change Process Milwaukee - Final Summary, Quality Improvement Center For Workforce Development
Other QIC-WD Products
Organizational Change in Action
The Division of Milwaukee Child Protective Services (DMCPS) is a state-operated child welfare system and is the only county system in Wisconsin run by the state. The Division is housed under the Department of Children and Families and has just under 200 staff, including: administrative/managerial staff, initial assessment and access (hotline) frontline workers, and fiscal and operations support. In 2016, DMCPS had an external turnover rate of 37% and they applied to be a Quality Improvement Center for Workforce Development (QIC-WD) site, with the goal of strengthening their child welfare workforce.
When DMCPS started working with …
Organizational Change Process Milwaukee - Site Intervention Logic Model,
2023
University of Nebraska - Lincoln
Organizational Change Process Milwaukee - Site Intervention Logic Model, Quality Improvement Center For Workforce Development
Other QIC-WD Products
Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resource and actions required to implement the program, as well as the associated result of changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes.
Organizational Change Process Milwaukee - Arc Principles Poster,
2023
University of Nebraska - Lincoln
Organizational Change Process Milwaukee - Arc Principles Poster, Quality Improvement Center For Workforce Development
Other QIC-WD Products
- All staff and administrative actions and decisions should be guided by a clear focus on the wellbeing of the children and families served.
- Measure success by how much child and family wellbeing improves and use this data to drive decision-making and improvement.
- Continually seek to be more effective, to eliminate barriers, and to foster change to improve the wellbeing of children and families.
- Focus on relationships/networks in your organization, stakeholders, and family networks to affect child and family outcomes.
- Get those with a stake (front-line staff) involved in key program decisions, solutions, and improvement efforts.
Addressing Work-Related Traumatic Stress Nebraska - Final Summary,
2023
University of Nebraska - Lincoln
Addressing Work-Related Traumatic Stress Nebraska - Final Summary, Quality Improvement Center For Workforce Development
Other QIC-WD Products
Building a Resilient Workforce
Nebraska Division of Child and Family Services (DCFS) is a state-operated child welfare system. The Division is housed in the Department of Health and Human services and is divided into five service areas. DCFS has about 400 frontline child welfare workers (Child and Family Services Specialists or CFSS), 70 supervisors, and 15 field administrators. In 2017, DCFS had an annual turnover rate of about 30%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce.
When DCFS started working with the Quality Improvement Center for Workforce Development (QIC-WD), an Implementation …
Supportive Supervision And Resiliency Ohio - Summary,
2023
University of Nebraska - Lincoln
Supportive Supervision And Resiliency Ohio - Summary, Quality Improvement Center For Workforce Development
Other QIC-WD Products
Ohio Department of Job and Family Services (ODJFS) is a state-led, county-administered child welfare system. Ohio’s 83 single-county agencies and two multi-county agencies are responsible for the delivery of child protective services and ongoing case management in Ohio’s 88 counties. In 2017, ODJFS had an annual turnover rate of about 27%. They applied to be a Quality Improvement Center for Workforce Development (QIC-WD) site with the goal of strengthening their child welfare workforce. When ODJFS started working with the QICWD, a Workforce Implementation Team (WIT) was established to participate in a needs assessment process, determine an intervention, and support implementation. …
Supportive Supervision And Resiliency Ohio - Coaching To Support Resilience Chart,
2023
University of Nebraska - Lincoln
Supportive Supervision And Resiliency Ohio - Coaching To Support Resilience Chart, Quality Improvement Center For Workforce Development
Other QIC-WD Products
➢ What makes you hopeful about participating in Resilience Alliance? ➢ What worries you? ➢ What is one thing you’d like to achieve as a result of attending Resilience Alliance? ➢ How will you manage competing demands to be able to fully participate? ➢ When you think about how the agency responds to stress now, what is one area you’d most like to see change? ➢ What opportunities do you see to participate in the change? ➢ What is one thing you that might prepare you for Resilience Alliance? ➢ How do you recognize emotional, physical, personal indicators? What triggers …
Competency-Based Personnel Selection Oklahoma - Final Summary,
2023
University of Nebraska - Lincoln
Competency-Based Personnel Selection Oklahoma - Final Summary, Quality Improvement Center For Workforce Development
Other QIC-WD Products
Oklahoma Department of Human Services (OKDHS) is a state-operated child welfare system, but hiring has always been done locally. The agency is divided into five field regions serving 27 districts and 77 counties. In 2017, OKDHS employed 1,780 Child Welfare Specialists (caseworkers) and 388 supervisors. That same year, the annual turnover rate was 25%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce.
When OKDHS started working with the Quality Improvement Center for Workforce Development (QIC-WD), a steering committee was established to participate in a needs assessment process, determine an intervention, and support …
Leadership Behaviors, Practices, And Sytles In Mergers And Acquisitions In The U.S. Technology-Based Organizations: A Qualitative Study,
2023
University of Texas at Tyler
Leadership Behaviors, Practices, And Sytles In Mergers And Acquisitions In The U.S. Technology-Based Organizations: A Qualitative Study, Susan E. Glover
Human Resource Development Theses and Dissertations
Leaders guide and shape the success of mergers and acquisitions (M&A) to meet an organization’s goals and objectives. In this study, I explored the role of leadership during M&A and the effect of different leadership behaviors, practices, and styles (BPS) on different organizational cultures during M&A. This study explored the contribution of leadership BPS on M&A outcomes within an organization with a robust and innovative culture. I focused on the human capital investment strategies of M&A integration concerning different leadership BPS utilized to improve the success rate of M&A goals and objectives. I concentrated on technology-based organizations because they are …
Turnover,
2023
University of Nebraska - Lincoln
Turnover, Megan Paul, Sarah Stepanek
Umbrella Summaries
What is turnover?
The definition of turnover tends to somewhat vary in practice and research. The most common element is an employee leaving their job. Beyond that, turnover can be further defined as internal vs. external, voluntary vs. involuntary, functional vs. dysfunctional, and avoidable vs. unavoidable.
- Internal vs. external: Internal turnover means that the employee moves to a different job within the organization, whereas external means that the employee leaves the organization altogether. In child welfare, however, the “organization” may be defined as all of state or county government, which means that a lot of movement is considered internal.
- Voluntary …
Understanding Expatriates' Cultural Adjustment And Performance In International Assignments,
2023
AstraZeneca UK Ltd
Understanding Expatriates' Cultural Adjustment And Performance In International Assignments, Iskra Reic
The Qualitative Report
The aim of this research is to explore the experience of expatriates about cultural differences between home and host countries through a narrative inquiry. There is not enough information in the literature about expatriates’ experiences and how they see the role of cultural differences, cultural distance and cultural competences in adapting to international assignments. Therefore, main research question was how expatriates working in a large multinational pharmaceutical company perceive the role of cultural differences and cultural competencies in their adjustment and performance. A total of 12 expatriates from different home countries on assignment in different host countries participated in the …
Lean Six Sigma Body Of Knowledge For Healthcare Industry Administrators: Implementation Of Lessons Learned In Applied Engineering,
2023
The University of Texas at Tyler
Lean Six Sigma Body Of Knowledge For Healthcare Industry Administrators: Implementation Of Lessons Learned In Applied Engineering, Mohammed Ali
Technology Faculty Publications and Presentations
The purpose of this paper is to propose a Lean Six Sigma (LSS) course curriculum for healthcare administration and management majors. It identifies the relevant opportunities and challenges for the application of LSS within the healthcare industry. The paper also discusses the cultural changes necessary to provide an appropriate climate for its long-term success. This work contains a comprehensive description of the body of knowledge in LSS, which were successful in applied engineering. Additionally, the paper describes how LSS may be applied in the hospital setting to improve processes in patient-care services. Upon successful completion of the course, the healthcare …
Job Crafting,
2023
University of Nebraska at Omaha
Job Crafting, Sarah Stepanek, Megan Paul
Umbrella Summaries
What is job crafting?
Job crafting is defined as “the physical and cognitive changes individuals make in the task and relational boundaries of their work” (Wrzesniewski & Dutton, 2001, p. 179). Job crafting is a proactive work behavior by which individuals adapt their job or their perceptions of their job in order to change their identity, shape their job tasks to their liking, and alter the meaning of their work (Wrzesniewski & Dutton, 2001).
Job crafting is most often conceptualized along four categories of increasing structural job resources (i.e., expanding one’s autonomy or variety of resources), increasing social job resources …
Job Design,
2023
University of Nebraska at Omaha
Job Design, Sarah Stepanek, Megan Paul
Umbrella Summaries
What is job design?
Every job has an inherent design—the collection of duties, responsibilities, required competencies, environment, relationships, and resources involved in the job. This design may be intentional or unintentional. The concept of job design, however, is a more purposeful process of shaping a job’s characteristics with the goal to increase employee motivation, performance, and job satisfaction as well as lower turnover and absenteeism in the workplace (Hackman & Oldham, 1976). According to Job Characteristics Theory, this is done through enhancing the five core job dimensions of skill variety, task identity, task significance, job autonomy, and feedback from the …
Meaningful Work,
2023
University of Nebraska at Omaha
Meaningful Work, Sarah Stepanek, Megan Paul
Umbrella Summaries
What is meaningful work?
Meaningful work is defined as “work experienced as particularly significant and holding more positive meaning for individuals” (Rosso et al., 2010, p. 95). In general, meaningful work is considered to be work and work accomplishments that are viewed as valuable, worthwhile, and aligning with one’s values (Allan et al., 2018). Current theory suggests that meaningful work tends to result from self-actualization or from working towards a higher purpose (Lepisto & Pratt, 2016). More specifically, meaningful work may come from feeling a sense of unity with other people, serving others, from developing oneself, or from working towards …
Personality Tests,
2023
University of Nebraska at Omaha
Personality Tests, Sarah Stepanek, Megan Paul
Umbrella Summaries
What are personality tests?
In an employment context, personality tests are tools that assess candidates’ or employees’ enduring dispositional traits, for the purpose of hiring, training, or employee development. Personality is generally thought to reflect one’s authentic personal disposition and lasting mental structure (Allport & Odbert, 1936). Although individuals may behave differently in different conditions and environments and may experience passing moods, personality is thought to be displayed through broad patterns of behavioral tendencies over time in each individual (Allport & Odbert, 1936). Though there are hundreds of individual personality traits and measures in existence, the majority of those that …
