Performance Management Commons^™

Outcome-Informed Supervision: A Mixed Methods Investigation Of Counseling Supervisors’ Utilization Of Feedback-Informed Treatment Data, Michael Patrick Lewis

Online Theses and Dissertations

Routine clinical supervision is among the licensure expectations for the counseling profession, yet the connections of this tradition to evidence-based practices and client outcomes remain unclear. The utilization of feedback informed treatment (FIT) data in supervision represents a means to monitor treatment effectiveness and incorporate an evidence-based practice in supervision, but prior research has suggested that the adoption of FIT in practice is rare. The purpose of this study was to identify and clarify factors associated with the utilization of FIT data in the supervision of provisionally licensed counselors. An explanatory sequential mixed methods study design was used to explore …

A Study Into The Continuation Of Work Life Balance, Hayley Fritch

Honors College Theses

Within the field of Human Resource Management, the topic of work-life balance has been of interest as a way to maintain satisfied employees by companies and reduce burnout for individuals. This study aims to develop a deeper understanding in the area of work-life balance. The current research shows gaps in the relationship between the actions of college students and the work-life balance they achieve in their future career. This study shows how a college student’s propensity to work-life balance can affect their future balance between work and home and if college students have the propensity to think about their future …

On Fire Or Burned-Out?: The Role Of Self-Monitoring On Burnout In The Workplace, Elizabeth Marie Ellis

UNF Graduate Theses and Dissertations

Workplace burnout (i.e., exhaustion, disengagement, lack of professional efficacy) produces turnover which, in turn, increases costs (personnel recruitment, selection, training) for businesses (Maslach et al., 2001). Job demands predict workplace exhaustion whereas job resources predict workplace cynicism (Demerouti et al., 2001). Burnout is also related to individual differences in personality (Alessandri et al., 2018). In the present study, we explore the potential mediating effect of demands and resources on the connection between self-monitoring (Fuglestad & Snyder, 2010; Wilmot et al., 2015) and burnout. Self-monitoring can be conceptualized as either a single, dichotomous variable (Snyder, 1974) or two, continuous variables: protective …

Measuring Human Resource Management Practices And Job Satisfaction Of Librarians In Jammu & Kashmir, Mubashir Majid Baba

Library Philosophy and Practice (e-journal)

This paper attempts to examine the impact of Human Resource Management (HRM) practices on the Job Satisfaction of Librarians in Jammu & Kashmir (J&K). On basis of the literature review, it is hypothesized that a positive perception among librarians regarding the HRM practices helps in developing a sense of satisfaction among them regarding their jobs. The hypothesised relationship is tested though regression analysis by using data from libraries of seven universities of J&K. The findings suggest that perception of employees regarding the HRM practices positively impacts their job satisfaction. It is recommended that university library management should continue to promote …

Understanding Employee Engagement: A Mixed-Methods Study, Joren M. Scharn

Theses & Dissertations

For over 4 decades businesses around the world have been conducting employee satisfaction surveys at regular intervals and this surfaced a strong positive relationship between employee satisfaction, customer satisfaction, and overall company performance. In recent years however, academics and researchers have reopened the debate on whether employee or job satisfaction metrics are in fact reliable indicators of productivity, suggesting that employee engagement has a far stronger correlation to productivity. This study addresses two interrelated problems that are associated with a practice that is common in working environments all over the world. According to literature, it is generally accepted that (a) …

Relationship Between Self-Development, Mentorship, And Senior Military Officer Moral Judgment, Garry Thompson

Dissertations

Despite a renewed emphasis on ethics programs across the Department of Defense (DOD) since 2007, the number of senior officer ethical failures increased by 13% from 2015 to 2017 (Copp, 2017). If the trend of ethical failures and misconduct continue, the military faces a further decline in public confidence (DoDOIG, 2017). The 2017 DOD Inspector General report noted the trend of senior leader ethical failures might foster negative public perceptions regarding military leader’s overall dedication, sacrifice, ethics, and character (DoDOIG, 2017).

A review of military literature revealed the importance of mentorship and self-development in professional development; however, gaps between …

Female Student Perceptions Of Factors That Influence Persistence In Male-Dominated Community College Career And Technical Education Science, Technology, Engineering, And Math Programs, Valeria Williams

Dissertations

The number of males enrolled in science, technology, engineering, and math (STEM) programs outnumber female counterparts (Wang & Degol, 2017). The disparity is even greater in persistence rates for STEM related fields (Glass, Sassler, Levitte & Michelmore, 2013). The purpose of this study is to explore the experiences of females enrolled in traditionally male-dominated programs of study, specifically in the areas of STEM in community and junior colleges, to determine factors that influence persistence.

Although previous research exists focusing on women in STEM, most studies explore the barriers women face (Ong, Wright, Espinosa, & Orfield, 2011). The findings from previous …

The Relationship Between Employee Engagement And Work Performance For Individuals Working In Active Asset Management: Examining The Moderate Effect Of Age, Gender, And Job Function., Elizabeth Aubrey Brenner

Electronic Theses and Dissertations

The construct of employee engagement and its relationship to desirable organizational outcomes has received a great deal of attention within Human Resource Development (HRD) literature. However, little research has examined the influence of employee engagement on work performance in the active asset management industry, and no academic study has explored employee engagement in the active asset management industry using the lens of HRD. This study examined the relationship between employee engagement and work performance, and the moderating effect of age, gender, and job function on the relationship between employee engagement and work performance, for individuals employed within active asset management. …

The Effect Of Organizational Tenure, Bargaining Unit Status, And Union Membership On Local Government Employee Public Service Motivation, Ty Ryburn

Graduate Theses and Dissertations

Two of the largest challenges public organizations face in motivating their workforces are the aging workforce and the strong union influence (Lavigna, 2014). On June 27, 2018, the United States Supreme Court ruled in Janus vs. AFSCME to abolish agency fees, and gave public service employees in bargaining units the right to choose whether they want to pay union dues or pay no fees at all.

In examining the unique motivational factors of employees in the public sector, Perry and Wise (1990) developed a theory called Public Service Motivation (PSM). Later, Perry (1996) developed a survey instrument which despite criticism, …

Exploring Grief And Mourning In Work Teams: A Phenomenological Multi-Case Study, Ashley L. Kutach

Human Resource Development Theses and Dissertations

The purpose of this research study was to explore the experiences of team members when a fellow team member returns to work after the unexpected death of a loved one. The participants in the study gave accounts of their personal experiences, and the overall team experiences, following a team member’s return to work. The goal of the study was to investigate these experiences to provide insight that is not available in current literature.

This research was a phenomenological multi-case study based on six theoretical literature foundations: grief dual process model, social support model, team-member exchange theory, social network theory, group …

Once Upon A Time There Was A Mountain Of Paper, Robert P. Zaepfel Jr.

Showcase of Graduate Student Scholarship and Creative Activities

Abstract

James Madison University and the Office of Human Resources recently faced a significant challenge in the arena of records management. As the department migrated to an electronic records management system a unique yet complicated situation arose from simultaneously storing unorganized boxes of duplicate paper records. This topic which was presented at the CUPA-HR (College and University Professional Association for Human Resources) Southern Regional Conference last April and again this year at the SHRM (Society for Human Resource Management) National Conference will focus on the importance of a strategic and analytical approach to electronic records management, paper removal, sensitive data …

Leadership Development: A Senior Leader Case Study, Jason M. Newcomer

Presidential Alumni Research Dissemination Award

Brig Gen Thomas Sharpy, former director of the Air Force General Officer Management Office, identified the need for an internal assessment of the US Air Force’s leadership development process, also known as the developmental team (DT), to determine its effectiveness in creating excellent leaders to meet current and future needs. DTs are part of the Air Force’s overarching force-development program, a requirement-driven initiative to train and educate the service’s active duty, reserve, and civilian personnel through a purposeful, career-long process of personal and professional development.

Big-Data Talent Analytics In The Public Sector: A Promotion And Firing Model Of Employees At Federal Agencies, Rabih Neouchi

Operations Research and Engineering Management Theses and Dissertations

Talent analytics is a relatively new area of focus to researchers working in analytics and data science. Talent Analytics has the potential to help companies make many informed critical decisions around talent acquisition, promotion and retention. This work investigates data science to predict “shiny star” employees in the U.S. public sector, defined as top-notch performers over the years of a given time span. Its scope falls within talent analytics, also called people analytics, a relatively new research area.

We clean a data set made available by the U.S. Office of Personnel Management (OPM) and present two models to predict the …

Diversity And The Future Of Work: Examining The Future Workplace Through A Generational Lens, Gordon Haley, Thomas G. Henkel

Publications

• Talent management is a critical consideration for organizations in the increasingly uncertain and competitive business environment
• Human Resource Management is critical to the success of any organization operating in the current service and knowledge economies
• Ignoring generational differences can lead to an ineffective organization

Your Community Gets A B- : Analysis Of The Specific And Curious Realm Of Airport Bond Ratings, Richard R. Hawkins, Stephen A. Lemay, Peter M. Ralston

Peter Ralston

Commercial airports are publicly-owned transportation infrastructure, usually funded with bonds. The bond rating decision for these entities thus has important ramifications for bond investors, issuers, airport managers, and even the communities the airports serve, but the rating decision process is not well understood. This paper discusses a simulation of the rating process in two decision environments, including a downgrade. The effect of information framing in an environment of incomplete data is examined using amateur evaluators. Amateur evaluators were utilized to understand how people with limited financial analysis skills would respond when presented with incomplete information and a primed scenario. The …

The Past And Future Of Supply Chain Collaboration: A Literature Synthesis And Call For Research, Peter M. Ralston, R. Glenn Richey, Scott J. Grawe

Peter Ralston

Purpose The purpose of this paper is to provide scholarly and practical benefits by detailing the past and suggesting a future research agenda for supply chain (SC) collaboration. A literature review is utilized to examine what has been investigated prior, and what remains to be analyzed, in order to assist today’s managers and researchers. The research expands the understanding of SC collaboration from a focal firm perspective while providing boundaries for future investigation and at the same time detailing the current state of collaboration to practitioners.

Design/methodology/approach The current research utilizes a systematic review of the literature to shape a …

Cognitive Prompts Fail To Moderate The Impact Of Stereotype Threat On Older Adults’ Training Performance, Thomas M. Cavanagh, Kurt Kraiger, Janet Peters

Thomas M. Cavanagh

Using a sample of 131 adults aged 55 to 70 years, researchers employed a 2 x 2 between-subject design to investigate whether cognitive prompts would counteract the negative effect of stereotype threat on older adults’ training outcomes. As hypothesized, stereotype threat negatively affected training outcomes. Contrary to expectations, cognitive prompts also negatively affected training outcomes, worsening the negative impact of stereotype threat. Results are discussed within the framework of cognitive load theory.

Three Useful Things To Know About Customer Value Propositions, Singapore Management University

Perspectives@SMU

Business performance will be boosted for firms that get it right

Leaving A Leadership Legacy, Carole Watkins

Leadership Hour at Otterbein University

As chief human resources officer (CHRO) of Cardinal Health. Ms. Watkins reported directly to the Chairman and CEO. She started with the company in 1996 and assumed the CHRO role in 2005 after progressing through several promotions, and taking on leadership positions in Human Resources and other high level corporate functions.

As CHRO, Ms. Watkins had global and enterprise-wide leadership responsibility for all of HR, as well as Corporate Communications, Security, Real Estate, Facilities and Aviation.

Together Apart: Influences And Barriers To Engagement Among Remote Workers, Stacey-Robin H. Johnson

Student Theses and Dissertations

Organizations recognize the importance of having employees who do more than 'show up' for work. Rather, the goal is to have employees who will adapt to, embody, and promote the values, agenda, and strategic purposes of the organization beyond their work life. In the efforts around engagement, there are key influences in the organizational lifespan of an employee that can inspire or discourage engagement attitudes and behaviors.

Remote workers (defined here as those who work outside of a central, collective work setting) present unique challenges, the most pressing being maintaining a sense of connection and inclusion among the group in …