Assessing The Influence Of Sport Security Operations On The Guest Experience: Using The Delphi Method To Understand Practitioner Perspectives, Kiernan O. Gordon, William Andrew Czekanski, James A. Demeo
Journal of Sport Safety and Security
Increases in sport security measures may have an influence on guests’ decisions to attend sporting events or stay longer at them if they are already present. There is currently a dearth of literature on the consequences of security measures and related technologies on the guest experience and its resultant impact on revenue generation. The current project, however, aims to be an important, initial attempt to fill this gap.
The current project involved a panel of subject matter experts currently working for a sport venue whose anchor tenant is in one of the United States’ four, major, professional sport leagues to ...
Identifying Opportunities To Inform And Inspire: Tribal Casino Employee Perceptions Of Tribal Self Sufficiency And Philanthropy, 2016 San Diego State University
Identifying Opportunities To Inform And Inspire: Tribal Casino Employee Perceptions Of Tribal Self Sufficiency And Philanthropy, Sandra Sun-Ah Ponting Dr, Jess Ponting, Katherine Spilde
UNLV Gaming Research & Review Journal
While the business case for employee engagement and satisfaction is well documented in the service profit chain and the cost savings of employee retention are easily quantified, the means to achieving these related goals in the casino industry is not well known. The pathway to employee engagement and satisfaction is even less well known in the tribal government gaming industry. This paper finds that employees in casinos that are owned by tribal governments in the United States find particular pride in sharing the tribal government’s self-sufficiency, community engagement, and philanthropic activities with casino guests, who often wonder “where the ...
Improving The Education Of Leaders: An Exploratory Case Study In An Undergraduate Business Leadership Course Focused On Gender, 2016 The University of Western Ontario
Improving The Education Of Leaders: An Exploratory Case Study In An Undergraduate Business Leadership Course Focused On Gender, Kanina Blanchard
Electronic Thesis and Dissertation Repository
This exploratory case study is conducted in an undergraduate leadership course at a business school in Ontario. The research develops an understanding of how former students value and are influenced by leadership education that teaches a breadth of knowledges (instrumental, hermeneutic and emancipatory) and focuses on participants’ perspectives of how gender and inequality continue to impact the practice of leadership in Canada. By using document analysis and semi-structured interviews, findings emerge which provide insights into how changes in curricula and pedagogy may better prepare students of leadership to navigate the ethical and social complexities in today’s workplace.
Industry In Motion: Pilot Study On Instructor And Management Perceptions Of New Hire Pilot Technical And Professional Preparation, 2016 University of North Dakota
Industry In Motion: Pilot Study On Instructor And Management Perceptions Of New Hire Pilot Technical And Professional Preparation, Nicholas D. Wilson, Shayne A. Daku
International Journal of Aviation, Aeronautics, and Aerospace
Each new generation entering the workforce follows a unique path preparing them for success in their respective industry. A myriad of factors influence this transitional process including advancements in technology, economic and cultural factors as well as characteristics common to each generation. This process of training in technical and professional knowledge is uniquely important in the transition into the airline industry. This pilot study focused on collecting and evaluating the perceptions of management and instructors in a regional airline training environment as they trained new hire pilots from day 1 of Company Indoctrination to completion of Operating Experience (OE). This ...
Cultural Moderation Of The Relationship Between Anticipated Life Role Salience And Career Decision-Making Difficulties, 2016 University of Southern Mississippi
Cultural Moderation Of The Relationship Between Anticipated Life Role Salience And Career Decision-Making Difficulties, Emily Anne Schmidtman
The perceived importance of, and commitment to, work and family roles has significant implications for the career decision-making difficulty (CDMD) of undergraduate college students. Additionally, cultural variables have been shown to influence undergraduate students’ anticipated life role salience (LRS) as well as the amount of difficulty experienced in making a career decision. Given this information, the current study assessed the relationship between LRS and CDMD specifically in terms of differences that may occur within this relationship for different cultural groups. Using a sample of college students (total N = 246), an online survey was used to gather information about their LRS ...
Life In Noah’S Ark: Using Animal Figures As An Arts-Based Projective Technique In Group Work To Enhance Leadership Competence, 2016 Høgskolen i Oslo og Akershus
Life In Noah’S Ark: Using Animal Figures As An Arts-Based Projective Technique In Group Work To Enhance Leadership Competence, Cecilie Meltzer
Arts-based learning, a playful method for new insights and self-understanding, can be a tool by which leaders can develop better competence to meet individual and group challenges in working life. This article breaks new ground in reporting specifically on how identification with animal figures in a group setting can develop leaders’ competence, offering a combined group and individual account of the same process. The aim is twofold: (1) Share the method and its implications in order to provide practical guidelines for those who wish to expand their use of arts-based methods in education and working life. (2) Present results from ...
A Comparison Of Managerial And Leadership Effectiveness Of Veteran And Civilian Developed Leaders In A Civilian Context, 2016 The University of Texas at Tyler
A Comparison Of Managerial And Leadership Effectiveness Of Veteran And Civilian Developed Leaders In A Civilian Context, John C. Dexter
Human Resource Development Theses and Dissertations
Since the terrorist attacks on September 11, 2001, there has been an increase in American patriotism that has facilitated a strong commitment of U.S. employers to actively recruit and hire military veterans. These highly publicized employer veteran hiring commitments easily number in the hundreds of thousands, if not millions. However, the commitments to employ veterans does not specify how these veterans will be employed. In fact, there is wide-spread difficulty in translating military training and experience to civilian applications, and there is virtually no empirical support as to whether veterans will be more of less successful in civilian employment ...
Seven Lessons In Partnership: How A Hospital And A Happiness Organization Teamed To Decrease Practitioner Burnout, Increase Practitioner Well-Being And Improve Patient Satisfaction, 2016 Experience Happiness, LLC
Seven Lessons In Partnership: How A Hospital And A Happiness Organization Teamed To Decrease Practitioner Burnout, Increase Practitioner Well-Being And Improve Patient Satisfaction, Nancy O'Brien, Linda Saggau
Interdisciplinary Journal of Partnership Studies
Nancy O’Brien and Linda Saggau, co-founders of Experience Happiness, LLC., and co-developers of The Happiness Practice™ (THP), share key discoveries derived from the partnership between Hennepin County Medical Center (HCMC) and Experience Happiness (EH) which focused on using THP as an intervention to increase Emergency Department and Urgent Care practitioner well-being and happiness in order to reduce the signs and symptoms of burnout and improve patient experience and satisfaction. This article includes a case study demonstrating the efficacy of the 6-month THP intervention, as well as an overview of THP and seven valuable partnership lessons to encourage and guide ...
Buku Kumpulan Artikel Msdm, 2016 university pgri adi buana
Buku Kumpulan Artikel Msdm, Priyono Iyon Priyono Management
priyono iyon priyono management
No abstract provided.
Successful Leadership: Optimizing The Influence Of Personality On Work Engagement, 2016 The Pennsylvania State University
Successful Leadership: Optimizing The Influence Of Personality On Work Engagement, Joey A. Fleck
Online Journal for Workforce Education and Development
Objective: This paper examines the positive influence that personality has on the level of engagement workers have in their work. By determining the connection between personality characteristics and work engagement, leaders can be proactive in promoting higher levels of engagement by their workers. Background: Engaging in one’s work encompasses the total person and includes elements such as energy, mental resilience, willingness to invest in one’s work, enthusiasm, pride, and the happiness that comes with being involved in work. The level of work engagement of workers in their work has implications for the workers as well as for ...
Optimizing Workforce Performance: Perceived Differences Of Army Officer Critical Thinking Talent Across Level Of Education, 2016 The University of Southern Mississippi
Optimizing Workforce Performance: Perceived Differences Of Army Officer Critical Thinking Talent Across Level Of Education, Richard B. Ayers
The U.S. Army’s operating environment continues to become increasingly complex and unpredictable, where U.S. technological advantage continues to erode. The complexities stem from the Army’s doctrinal assumption that the future operating environment is unknown and constantly changing (Department of the Army [DA], 2014a). Diminishing technological advantage results in more reliance on soldiers’ cognitive capability, and less on high technology weapons systems (McMaster, 2015).
A review of military literature shows extensive research on the importance of Army leaders to be talented critical thinkers (Fischer, Spiker, & Riedel, 2008, 2009; Gerras, 2008; Thomas & Gentzler, 2013). Human capital literature reveals many college graduates do not possess the critical thinking skills required of the workforce (Laird, Seifert, Pascarella, Mayhew, & Blaich, 2014; Liu, Frankel & Roohr, 2014). Senior Army leaders identify critical ...
The Creative Thinking Field Book: Putting Creative Problem Solving Into The Context Of Research & Development, 2016 Buffalo State College
The Creative Thinking Field Book: Putting Creative Problem Solving Into The Context Of Research & Development, W. Clayton Bunyard
Creative Studies Graduate Student Master's Projects
This project focused on creating a supplemental resource guide for people who have recently completed a course on Creative Problem Solving (CPS). This resource guide was designed to go beyond the basic resources of a typical CPS course and provide additional detail and context to enable new students of CPS within my research and development (R&D) organization to more confidently practice deliberate creativity skills and tools in real-world settings. More specifically, this resource guide provides guidance and detailed considerations for how to select divergent and convergent thinking tools for typical R&D collaboration scenarios, as well as how to ...
Training And Developing Non-Irish Workers: The Perspectives Of Interested Stakeholders, 2016 Dublin Institute of Technology
Training And Developing Non-Irish Workers: The Perspectives Of Interested Stakeholders, Mary Prendergast
Purpose – This paper aims to explore the challenges facing Irish organisations in the training and development of non-Irish workers. It analyses the importance of fluency in the host country’s language and the approach taken by organisations in relation to language training. In-depth semi-structured interviews provide significant insights for the policies and practices of multiple stakeholders.
Design/methodology/approach – The empirical research comprised 33 in-depth interviews conducted with employers, employees, trade unions and regulatory bodies, and an objective content analysis provided insights into the challenges Irish organisations face in the training and development of non-Irish workers.
Findings – The results indicate ...
How To Continue To Innovate With Fewer “Water Cooler” Conversations, 2016 Cornell University
How To Continue To Innovate With Fewer “Water Cooler” Conversations, Nicole Demarco Kuzdeba
Cornell HR Review
[Excerpt] As companies continue to grow globally, learning how to innovate across geographic lines has become even more important as “water cooler” conversations become less of the norm. This challenge is even more pertinent for the tech industry, where innovation is at its core. I sought to answer the following question: As tech companies continue to expand globally and open offices in more locations, the employee population becomes more decentralized, resulting in fewer organic, “water cooler” conversations. These “water cooler” conversations, or unintentional run-ins with one another which typically result in work conversation, can lead to innovative thinking or ideas ...
Supervisor’S Engagement And Organization Outcomes: The Mediating Role Of Employee Engagement On Task Performance And Organizational Citizenship Behavior, Romell Thomas
Human Resource Development Theses and Dissertations
Researchers have found that several positive outcomes exist when employees are in a state of engagement. Studies also show that supervisor engagement positively affects employee engagement. This study was conducted to examine how the positive affect of employee engagement as a result of supervisor engagement affects the organization outcomes of task performance and organization citizenship behavior. The researcher proposed a model of these relationships for the study.
The quantitative, cross-sectional study involved a survey to collect the 313 responses used for data analysis. Structural Equation Modeling was used to test the hypotheses. All hypotheses were supported, indicating support for the ...
Organizational Analysis: Union Kitchen, 2016 SIT Graduate Institute
Organizational Analysis: Union Kitchen, Davita Louie
Union Kitchen, a Certified B Corp and socially driven organization, is a cluster of integrated food businesses, connecting silos of the food system to create a profitable platform for local and regional businesses to thrive in Washington, D.C. Leslie Crutchfield and Heather Grant’s Forces for Good: The Six Practices of High-Impact Nonprofits, suggests six practices, namely Advocate and Serve, Make Markets Work, Inspire Evangelists, Nurture Nonprofit Networks, Master the Art of Adaptation, and Share Leadership, as the keys to success of the most impactful nonprofits (Crutchfield & Grant, 2012). While Union Kitchen is not a nonprofit, as a Certified ...
You’Ve Got Mail: Examination Of A Brief Online Email Training, 2016 University of South Florida
You’Ve Got Mail: Examination Of A Brief Online Email Training, Jake R. Mathwich, Keaton A. Fletcher, Wendy L. Bedwell
Human Factors and Applied Psychology Student Conference
Many companies train employees on writing emails in seminar-style training sessions. However, in-person, seminar-style trainings are costly. This study aims to create a training program, rooted in the science of training to address these needs. We examine the mechanisms of action by which the training influences performance and intent to transfer. To do this, we call upon several models of training effectiveness (see Alliger, Tannenbaum, Bennett, & Traver, 1997; Baldwin & Ford, 1988; and Kirkpatrick, 1959). Taken together, these models suggest that individual differences will predict affective reactions, which will lead to utility reactions, ultimately leading to learning. We aim to test this synthesized model.
The Impact Of Myers-Briggs Type Indicator (Mbti) On Team Success In The Workplace, 2016 James Madison University
The Impact Of Myers-Briggs Type Indicator (Mbti) On Team Success In The Workplace, Kelsey M. Tate
Graduate Showcase of Scholarship and Creative Activities
This study was conducted to determine the impact of the Myer-Briggs Type Indicator (MBTI) personality assessment on team success in the workplace. This was achieved through the collection of qualitative data by way of interviews from individual employees and teams about their perceptions of how their behavior changed since taking the MBTI. The study aimed to give insight into how teams function once they have taken a personality assessment and if they had improved self-awareness, reduced conflict, and prove better at accomplishing a given task. This data were analyzed through a coding process for common themes. All research was conducted ...
How Women Navigate A Career In Stem And Respond To The Challenges Created By The Lack Of Gender Diversity In The Industry., 2016 James Madison University
How Women Navigate A Career In Stem And Respond To The Challenges Created By The Lack Of Gender Diversity In The Industry., Danielle Blot
Graduate Showcase of Scholarship and Creative Activities
This study is a qualitative research study that investigates how women in the science, technology, engineering, and math (STEM) industry navigate a male-dominated workplace. The purpose of this research is to determine how women who are employed in the STEM industry are affected by an environment fueled by an extreme lack of gender diversity. The research, which will be completed by March 23rd, intends to reveal how women adapt their mindset and behaviors as a result.
The three research questions for the study are as follows:
1. How do women in STEM careers report coping with the overwhelming lack ...
Information Media News, Vol. 46 No. 2, 2016 St. Cloud State University
Information Media News, Vol. 46 No. 2, St. Cloud State University
Information Media Newsletter
No abstract provided.