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Full-Text Articles in Databases and Information Systems

Robust Prompt Optimization For Large Language Models Against Distribution Shifts, Moxin Li, Wenjie Wang, Fuli Feng, Yixin Cao, Jizhi Zhang, Tat-Seng Chua Dec 2023

Robust Prompt Optimization For Large Language Models Against Distribution Shifts, Moxin Li, Wenjie Wang, Fuli Feng, Yixin Cao, Jizhi Zhang, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Large Language Model (LLM) has demonstrated significant ability in various Natural Language Processing tasks. However, their effectiveness is highly dependent on the phrasing of the task prompt, leading to research on automatic prompt optimization using labeled task data. We reveal that these prompt optimization techniques are vulnerable to distribution shifts such as subpopulation shifts, which are common for LLMs in real-world scenarios such as customer reviews analysis. In this light, we propose a new problem of robust prompt optimization for LLMs against distribution shifts, which requires the prompt optimized over the labeled source group can simultaneously generalize to an unlabeled …

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A Comprehensive Evaluation Of Large Language Models On Legal Judgment Prediction, Ruihao Shui, Yixin Cao, Xiang Wang, Tat-Seng Chua Dec 2023

A Comprehensive Evaluation Of Large Language Models On Legal Judgment Prediction, Ruihao Shui, Yixin Cao, Xiang Wang, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Large language models (LLMs) have demonstrated great potential for domain-specific applications, such as the law domain. However, recent disputes over GPT-4’s law evaluation raise questions concerning their performance in real-world legal tasks. To systematically investigate their competency in the law, we design practical baseline solutions based on LLMs and test on the task of legal judgment prediction. In our solutions, LLMs can work alone to answer open questions or coordinate with an information retrieval (IR) system to learn from similar cases or solve simplified multi-choice questions. We show that similar cases and multi-choice options, namely label candidates, included in prompts …

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Ensemble-Based Deep Reinforcement Learning For Vehicle Routing Problems Under Distribution Shift, Yuan Jiang, Zhiguang Cao, Yaoxin Wu, Wen Song, Jie Zhang Dec 2023

Ensemble-Based Deep Reinforcement Learning For Vehicle Routing Problems Under Distribution Shift, Yuan Jiang, Zhiguang Cao, Yaoxin Wu, Wen Song, Jie Zhang

Research Collection School Of Computing and Information Systems

While performing favourably on the independent and identically distributed (i.i.d.) instances, most of the existing neural methods for vehicle routing problems (VRPs) struggle to generalize in the presence of a distribution shift. To tackle this issue, we propose an ensemble-based deep reinforcement learning method for VRPs, which learns a group of diverse sub-policies to cope with various instance distributions. In particular, to prevent convergence of the parameters to the same one, we enforce diversity across sub-policies by leveraging Bootstrap with random initialization. Moreover, we also explicitly pursue inequality between sub-policies by exploiting regularization terms during training to further enhance diversity. …

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Learning To Search Feasible And Infeasible Regions Of Routing Problems With Flexible Neural K-Opt, Yining Ma, Zhiguang Cao, Yew Meng Chee Dec 2023

Learning To Search Feasible And Infeasible Regions Of Routing Problems With Flexible Neural K-Opt, Yining Ma, Zhiguang Cao, Yew Meng Chee

Research Collection School Of Computing and Information Systems

In this paper, we present Neural k-Opt (NeuOpt), a novel learning-to-search (L2S) solver for routing problems. It learns to perform flexible k-opt exchanges based on a tailored action factorization method and a customized recurrent dual-stream decoder. As a pioneering work to circumvent the pure feasibility masking scheme and enable the autonomous exploration of both feasible and infeasible regions, we then propose the Guided Infeasible Region Exploration (GIRE) scheme, which supplements the NeuOpt policy network with feasibility-related features and leverages reward shaping to steer reinforcement learning more effectively. Besides, we further equip NeuOpt with dynamic data augmentations during inference for more …

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Efficient Meta Neural Heuristic For Multi-Objective Combinatorial Optimization, Jinbiao Chen, Zizhen Zhang, Te Ye, Zhiguang Cao, Siyuan Chen, Jiahai Wang Dec 2023

Efficient Meta Neural Heuristic For Multi-Objective Combinatorial Optimization, Jinbiao Chen, Zizhen Zhang, Te Ye, Zhiguang Cao, Siyuan Chen, Jiahai Wang

Research Collection School Of Computing and Information Systems

Recently, neural heuristics based on deep reinforcement learning have exhibited promise in solving multi-objective combinatorial optimization problems (MOCOPs). However, they are still struggling to achieve high learning efficiency and solution quality. To tackle this issue, we propose an efficient meta neural heuristic (EMNH), in which a meta model is first trained and then fine-tuned with a few steps to solve corresponding single-objective subproblems. Specifically, for the training process, a (partial) architecture-shared multi-task model is leveraged to achieve parallel learning for the meta model, so as to speed up the training; meanwhile, a scaled symmetric sampling method with respect to the …

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Knowledge Graph Enhanced Aspect-Based Sentiment Analysis Incorporating External Knowledge, Autumn Teo, Zhaoxia Wang, Haibo Pen, Budhitama Subagdja, Seng-Beng Ho, Boon Kiat Quek Dec 2023

Knowledge Graph Enhanced Aspect-Based Sentiment Analysis Incorporating External Knowledge, Autumn Teo, Zhaoxia Wang, Haibo Pen, Budhitama Subagdja, Seng-Beng Ho, Boon Kiat Quek

Research Collection School Of Computing and Information Systems

Aspect-based sentiment analysis (ABSA) is a fine-grained task of sentiment analysis. To better comprehend long complicated sentences and obtain accurate aspect-specific information, linguistic and commonsense knowledge are generally required in this task. However, most current methods employ complicated and inefficient approaches to incorporate external knowledge, e.g., directly searching the graph nodes. Additionally, the complementarity between external knowledge and linguistic information has not been thoroughly studied. To this end, we propose a knowledge graph augmented network (KGAN), which aims to effectively incorporate external knowledge with explicitly syntactic and contextual information. In particular, KGAN captures the sentiment feature representations from multiple different …

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Disentangling Transformer Language Models As Superposed Topic Models, Jia Peng Lim, Hady Wirawan Lauw Dec 2023

Disentangling Transformer Language Models As Superposed Topic Models, Jia Peng Lim, Hady Wirawan Lauw

Research Collection School Of Computing and Information Systems

Topic Modelling is an established research area where the quality of a given topic is measured using coherence metrics. Often, we infer topics from Neural Topic Models (NTM) by interpreting their decoder weights, consisting of top-activated words projected from individual neurons. Transformer-based Language Models (TLM) similarly consist of decoder weights. However, due to its hypothesised superposition properties, the final logits originating from the residual path are considered uninterpretable. Therefore, we posit that we can interpret TLM as superposed NTM by proposing a novel weight-based, model-agnostic and corpus-agnostic approach to search and disentangle decoder-only TLM, potentially mapping individual neurons to multiple …

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Generalized Logit Adjustment: Calibrating Fine-Tuned Models By Removing Label Bias In Foundation Models, Beier Zhu, Kaihua Tang, Qianru Sun, Hanwang Zhang Dec 2023

Generalized Logit Adjustment: Calibrating Fine-Tuned Models By Removing Label Bias In Foundation Models, Beier Zhu, Kaihua Tang, Qianru Sun, Hanwang Zhang

Research Collection School Of Computing and Information Systems

Foundation models like CLIP allow zero-shot transfer on various tasks without additional training data. Yet, the zero-shot performance is less competitive than a fully supervised one. Thus, to enhance the performance, fine-tuning and ensembling are also commonly adopted to better fit the downstream tasks. However, we argue that such prior work has overlooked the inherent biases in foundation models. Due to the highly imbalanced Web-scale training set, these foundation models are inevitably skewed toward frequent semantics, and thus the subsequent fine-tuning or ensembling is still biased. In this study, we systematically examine the biases in foundation models and demonstrate the …

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Make The U In Uda Matter: Invariant Consistency Learning For Unsupervised Domain Adaptation, Zhongqi Yue, Qianru Sun, Hanwang Zhang Dec 2023

Make The U In Uda Matter: Invariant Consistency Learning For Unsupervised Domain Adaptation, Zhongqi Yue, Qianru Sun, Hanwang Zhang

Research Collection School Of Computing and Information Systems

Domain Adaptation (DA) is always challenged by the spurious correlation between domain-invariant features (e.g., class identity) and domain-specific features (e.g., environment) that do not generalize to the target domain. Unfortunately, even enriched with additional unsupervised target domains, existing Unsupervised DA (UDA) methods still suffer from it. This is because the source domain supervision only considers the target domain samples as auxiliary data (e.g., by pseudo-labeling), yet the inherent distribution in the target domain—where the valuable de-correlation clues hide—is disregarded. We propose to make the U in UDA matter by giving equal status to the two domains. Specifically, we learn an …

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M2-Cnn: A Macro-Micro Model For Taxi Demand Prediction, Shih-Fen Cheng, Prabod Manuranga Rathnayaka Mudiyanselage Dec 2023

M2-Cnn: A Macro-Micro Model For Taxi Demand Prediction, Shih-Fen Cheng, Prabod Manuranga Rathnayaka Mudiyanselage

Research Collection School Of Computing and Information Systems

In this paper, we introduce a macro-micro model for predicting taxi demands. Our model is a composite deep learning model that integrates multiple views. Our network design specifically incorporates the spatial and temporal dependency of taxi or ride-hailing demand, unlike previous papers that also utilize deep learning models. In addition, we propose a hybrid of Long Short-Term Memory Networks and Temporal Convolutional Networks that incorporates real world time series with long sequences. Finally, we introduce a microscopic component that attempts to extract insights revealed by roaming vacant taxis. In our study, we demonstrate that our approach is competitive against a …

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Flowpg: Action-Constrained Policy Gradient With Normalizing Flows, Brahmanage Janaka Chathuranga Thilakarathna, Jiajing Ling, Akshat Kumar Dec 2023

Flowpg: Action-Constrained Policy Gradient With Normalizing Flows, Brahmanage Janaka Chathuranga Thilakarathna, Jiajing Ling, Akshat Kumar

Research Collection School Of Computing and Information Systems

Action-constrained reinforcement learning (ACRL) is a popular approach for solving safety-critical and resource-allocation related decision making problems. A major challenge in ACRL is to ensure agent taking a valid action satisfying constraints in each RL step. Commonly used approach of using a projection layer on top of the policy network requires solving an optimization program which can result in longer training time, slow convergence, and zero gradient problem. To address this, first we use a normalizing flow model to learn an invertible, differentiable mapping between the feasible action space and the support of a simple distribution on a latent variable, …

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C³: Code Clone-Based Identification Of Duplicated Components, Yanming Yang, Ying Zou, Xing Hu, David Lo, Chao Ni, John C. Grundy, Xin: Xia Dec 2023

C³: Code Clone-Based Identification Of Duplicated Components, Yanming Yang, Ying Zou, Xing Hu, David Lo, Chao Ni, John C. Grundy, Xin: Xia

Research Collection School Of Computing and Information Systems

Reinventing the wheel is a detrimental programming practice in software development that frequently results in the introduction of duplicated components. This practice not only leads to increased maintenance and labor costs but also poses a higher risk of propagating bugs throughout the system. Despite numerous issues introduced by duplicated components in software, the identification of component-level clones remains a significant challenge that existing studies struggle to effectively tackle. Specifically, existing methods face two primary limitations that are challenging to overcome: 1) Measuring the similarity between different components presents a challenge due to the significant size differences among them; 2) Identifying …

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A Black-Box Attack On Code Models Via Representation Nearest Neighbor Search, Jie Zhang, Wei Ma, Qiang Hu, Shangqing Liu, Xiaofei Xie, Yves Le Traon, Yang Liu Dec 2023

A Black-Box Attack On Code Models Via Representation Nearest Neighbor Search, Jie Zhang, Wei Ma, Qiang Hu, Shangqing Liu, Xiaofei Xie, Yves Le Traon, Yang Liu

Research Collection School Of Computing and Information Systems

Existing methods for generating adversarial code examples face several challenges: limted availability of substitute variables, high verification costs for these substitutes, and the creation of adversarial samples with noticeable perturbations. To address these concerns, our proposed approach, RNNS, uses a search seed based on historical attacks to find potential adversarial substitutes. Rather than directly using the discrete substitutes, they are mapped to a continuous vector space using a pre-trained variable name encoder. Based on the vector representation, RNNS predicts and selects better substitutes for attacks. We evaluated the performance of RNNS across six coding tasks encompassing three programming languages: Java, …

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Combat Covid-19 At National Level Using Risk Stratification With Appropriate Intervention, Xuan Jin, Kar Way Tan Dec 2023

Combat Covid-19 At National Level Using Risk Stratification With Appropriate Intervention, Xuan Jin, Kar Way Tan

Research Collection School Of Computing and Information Systems

In the national battle against COVID-19, harnessing population-level big data is imperative, enabling authorities to devise effective care policies, allocate healthcare resources efficiently, and enact targeted interventions. Singapore adopted the Home Recovery Programme (HRP) in September 2021, diverting low-risk COVID-19 patients to home care to ease hospital burdens amid high vaccination rates and mild symptoms. While a patient's suitability for HRP could be assessed using broad-based criteria, integrating machine learning (ML) model becomes invaluable for identifying high-risk patients prone to severe illness, facilitating early medical assessment. Most prior studies have traditionally depended on clinical and laboratory data, necessitating initial clinic …

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Extending The Horizon By Empowering Government Customer Service Officers With Acqar For Enhanced Citizen Service Delivery, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh Dec 2023

Extending The Horizon By Empowering Government Customer Service Officers With Acqar For Enhanced Citizen Service Delivery, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh

Research Collection School Of Computing and Information Systems

A previous study on the use of the Empath library in the prediction of Service Level Agreements (SLA) reveals the quality levels required for meaningful interaction between government customer service officers and citizens. On the other hand, past implementation of the Citizen Question-Answer system (CQAS), a type of Question-Answer model, suggests that such models if put in place can empower government customer service officers to reply faster and better with recommended answers. This study builds upon the research outcomes from both arenas of studies and introduces an innovative system design that allows the officers to incorporate the outputs from Empath …

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Prompting And Evaluating Large Language Models For Proactive Dialogues: Clarification, Target-Guided, And Non-Collaboration, Yang Deng, Lizi Liao, Liang Chen, Hongru Wang, Wenqiang Lei, Tat-Seng Chua Dec 2023

Prompting And Evaluating Large Language Models For Proactive Dialogues: Clarification, Target-Guided, And Non-Collaboration, Yang Deng, Lizi Liao, Liang Chen, Hongru Wang, Wenqiang Lei, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, they still possess limitations, such as failing to ask clarifying questions to ambiguous queries or refuse users' unreasonable requests, both of which are considered as key aspects of a conversational agent's proactivity. This raises the question of whether LLM-based conversational systems are equipped to handle proactive dialogue problems. In this work, we conduct a comprehensive analysis of LLM-based conversational systems, specifically focusing on three key aspects of proactive dialogues: clarification, target-guided, and non-collaborative dialogues. To trigger the proactivity of …

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Beyond Factuality: A Comprehensive Evaluation Of Large Language Models As Knowledge Generators, Liang Chen, Yang Deng, Yatao Bian, Zeyu Qin, Bingzhe Wu, Tat-Seng Chua, Kam-Fai Wong Dec 2023

Beyond Factuality: A Comprehensive Evaluation Of Large Language Models As Knowledge Generators, Liang Chen, Yang Deng, Yatao Bian, Zeyu Qin, Bingzhe Wu, Tat-Seng Chua, Kam-Fai Wong

Research Collection School Of Computing and Information Systems

Large language models (LLMs) outperform information retrieval techniques for downstream knowledge-intensive tasks when being prompted to generate world knowledge. Yet, community concerns abound regarding the factuality and potential implications of using this uncensored knowledge. In light of this, we introduce CONNER, a COmpreheNsive kNowledge Evaluation fRamework, designed to systematically and automatically evaluate generated knowledge from six important perspectives - Factuality, Relevance, Coherence, Informativeness, Helpfulness and Validity. We conduct an extensive empirical analysis of the generated knowledge from three different types of LLMs on two widely-studied knowledge-intensive tasks, i.e., open-domain question answering and knowledge-grounded dialogue. Surprisingly, our study reveals that the …

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Depwignn: A Depth-Wise Graph Neural Network For Multi-Hop Spatial Reasoning In Text, Shuaiyi Li, Yang Deng, Wai Lam Dec 2023

Depwignn: A Depth-Wise Graph Neural Network For Multi-Hop Spatial Reasoning In Text, Shuaiyi Li, Yang Deng, Wai Lam

Research Collection School Of Computing and Information Systems

Spatial reasoning in text plays a crucial role in various real-world applications. Existing approaches for spatial reasoning typically infer spatial relations from pure text, which overlook the gap between natural language and symbolic structures. Graph neural networks (GNNs) have showcased exceptional proficiency in inducing and aggregating symbolic structures. However, classical GNNs face challenges in handling multi-hop spatial reasoning due to the over-smoothing issue, i.e., the performance decreases substantially as the number of graph layers increases. To cope with these challenges, we propose a novel Depth-Wise Graph Neural Network (DepWiGNN). Specifically, we design a novel node memory scheme and aggregate the …

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Cue-Cot: Chain-Of-Thought Prompting For Responding To In-Depth Dialogue Questions With Llms, Hongru Wang, Rui Wang, Fei Mi, Yang Deng, Zezhong Wang, Bin Liang, Ruifeng Xu, Kam-Fai Wong Dec 2023

Cue-Cot: Chain-Of-Thought Prompting For Responding To In-Depth Dialogue Questions With Llms, Hongru Wang, Rui Wang, Fei Mi, Yang Deng, Zezhong Wang, Bin Liang, Ruifeng Xu, Kam-Fai Wong

Research Collection School Of Computing and Information Systems

Large Language Models (LLMs), such as ChatGPT, greatly empower dialogue systems with strong language understanding and generation capabilities. However, most of the previous works prompt the LLMs to directly generate a response based on the dialogue context, overlooking the underlying linguistic cues about the user status exhibited in the context. Such in-depth dialogue scenarios are challenging for existing LLMs to figure out the user’s hidden needs and respond satisfactorily through a single-step inference. To this end, we propose a novel linguistic cue-based chain-of-thoughts (Cue-CoT), which enhances the LLMs inference with an intermediate reasoning step to find cues exhibited in the …

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Customer Cybersecurity And Supplier Cost Management Strategy, Xu Yang, Peng Liang, Nan Hu, Fujing Xue Dec 2023

Customer Cybersecurity And Supplier Cost Management Strategy, Xu Yang, Peng Liang, Nan Hu, Fujing Xue

Research Collection School Of Computing and Information Systems

In this paper, we explore the spillover effect of customer firms’ data breaches on their upstream supplier firms’ cost management strategies, proxied by cost stickiness. Our primary analyses suggest that data breaches suffered by customer firms are associated with a decrease in cost stickiness among supplier firms. Furthermore, the reductions in supplier cost stickiness are stronger if suppliers are managed by CEOs from national cultural groups with high uncertainty avoidance, low long-term orientations, and/or low individualism. In sum, the findings contribute to both Information Systems (IS) and Operations Management (OM) disciplines in terms of data breach, cost management strategy, and …

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Localization Of Gamma-Ray Bursts In A Balloon-Borne Telescope, Ye Htet, Marion Sudvarg, Jeremy Buhler, Roger Chamberlain, James Buckley Nov 2023

Localization Of Gamma-Ray Bursts In A Balloon-Borne Telescope, Ye Htet, Marion Sudvarg, Jeremy Buhler, Roger Chamberlain, James Buckley

Computer Science Faculty Research & Creative Works

Multi-messenger astrophysics combines observations from multiple instruments to study transient astrophysical phenomena, many occurring at seconds-level timescales. To identify and precisely localize these events in the sky, current systems often search through extensive sensor data, requiring resource-intensive computation to achieve results on the timescale of the events themselves. We seek to reduce computational requirements so as to perform real-time event localization with limited computational resources suitable for an orbital platform. This work studies the performance of a computational pipeline for real-time gamma-ray burst (GRB) detection and localization aboard the Antarctic Demonstrator for the Advanced Particle-astro-physics Telescope (ADAPT), a balloon-borne prototype …

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Uavs And Deep Neural Networks: An Alternative Approach To Monitoring Waterfowl At The Site Level, Zachary J. Loken Nov 2023

Uavs And Deep Neural Networks: An Alternative Approach To Monitoring Waterfowl At The Site Level, Zachary J. Loken

LSU Master's Theses

Understanding how waterfowl respond to habitat restoration and management activities is crucial for evaluating and refining conservation delivery programs. However, site-specific waterfowl monitoring is challenging, especially in heavily forested systems such as the Mississippi Alluvial Valley (MAV)—a primary wintering region for ducks in North America. I hypothesized that using uncrewed aerial vehicles (UAVs) coupled with deep learning-based methods for object detection would provide an efficient and effective means for surveying non-breeding waterfowl on difficult-to-access restored wetland sites. Accordingly, during the winters of 2021 and 2022, I surveyed wetland restoration easements in the MAV using a UAV equipped with a dual …

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All Quiet On The Digital Front: The Unseen Psychological Impacts On Cybersecurity First Responders, Tammie R. Hollis Nov 2023

All Quiet On The Digital Front: The Unseen Psychological Impacts On Cybersecurity First Responders, Tammie R. Hollis

USF Tampa Graduate Theses and Dissertations

Driven by the increasing frequency of cyberattacks and the existing talent gap between industry needs and skilled professionals, this research study focused on the crucial human element in the domain of cybersecurity incident response. The objective of this dissertation was to offer a meaningful exploration of the lived experiences encountered by cybersecurity incident responders and an assessment of the subsequent impacts on their well-being. Additionally, this study sought to draw comparisons between the experiences of cybersecurity incident responders and their counterparts in traditional emergency response roles. Semi-structured interviews were conducted with a cohort of 22 individuals with first-hand experience working …

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Modelling Prediction Of Cities Real Estate Price Trend Using Recurrent Neural Network: A Case Of Dar Es Salaam City, Ellen Kalinga Nov 2023

Modelling Prediction Of Cities Real Estate Price Trend Using Recurrent Neural Network: A Case Of Dar Es Salaam City, Ellen Kalinga

Tanzania Journal of Engineering and Technology (TJET)

Real estate refers to a class of real property such as land and its associated infrastructure. The prediction of real estate prices in cities, which is affected by a number of parameters, is an open research problem. The lack of reliable and effective tools for price forecasting in real estate, especially in residential housing, can adversely affect investment flows and the growth of the real estate sector. Taking Tanzania as an example, the price prediction practices rely on human suggestions that are prone to personal bias and subjective to price hysteria for personal gain and impact consumer expectations. To address …

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Bridging Domain Gaps For Cross-Spectrum And Long-Range Face Recognition Using Domain Adaptive Machine Learning, Cedric Armel Nimpa Fondje Nov 2023

Bridging Domain Gaps For Cross-Spectrum And Long-Range Face Recognition Using Domain Adaptive Machine Learning, Cedric Armel Nimpa Fondje

Dissertations and Doctoral Documents, University of Nebraska-Lincoln, 2023–

Face recognition technology has witnessed significant advancements in recent decades, enabling its widespread adoption in various applications such as security, surveillance, and biometrics applications. However, one of the primary challenges faced by existing face recognition systems is their limited performance when presented with images from different modalities or domains( such as infrared to visible, long range to close range, nighttime to daytime, profile to f rontal, etc.) Additionally, advancements in camera sensors, analytics beyond the visible spectrum, and the increasing size of cross-modal datasets have led to a particular interest in cross-modal learning for face recognition in the biometrics and …

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Delivering Healthcare To The Underserved, Edward Booty Nov 2023

Delivering Healthcare To The Underserved, Edward Booty

Asian Management Insights

Non-profits, governments, and businesses need to come together and use a data-driven approach to improve local basic healthcare access.

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A Smart Chatbot System For Digitizing Service Management To Improve Business Continuity, Asraa Mohammed Albeshr Nov 2023

A Smart Chatbot System For Digitizing Service Management To Improve Business Continuity, Asraa Mohammed Albeshr

Theses

Chatbots, also called digital systems that require a natural language-based interface for user interaction, are increasingly being integrated into our daily lives. These chatbots respond intelligently to voice and text and function as sophisticated entities. Its functioning includes the recognition of multiple human languages through the application of Natural Language Processing (NLP) techniques. These chatbots find applications in various areas such as e-commerce services, medical assistance, recommendation systems, and educational purposes. This reflects the versatility and widespread adoption of this technology. AI chatbots play a crucial role in improving IT support in IT Service Management (ITSM) for better business continuity. …

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Spatial Data Management For Green Mobility, Christophe Claramunt, Christine Bassem, Demetrios Zeinalipour-Yazti, Baihua Zheng, Goce Trajcevski, Kristian Torp Nov 2023

Spatial Data Management For Green Mobility, Christophe Claramunt, Christine Bassem, Demetrios Zeinalipour-Yazti, Baihua Zheng, Goce Trajcevski, Kristian Torp

Research Collection School Of Computing and Information Systems

While many countries are developing appropriate actions towards a greener future and moving towards adopting sustainable mobility activities, the real-time management and planning of innovative transportation facilities and services in urban environments still require the development of advanced mobile data management infrastructures. Novel green mobility solutions, such as electric, hybrid, solar and hydrogen vehicles, as well as public and gig-based transportation resources are very likely to reduce the carbon footprint. However, their successful implementation still needs efficient spatio-temporal data management resources and applications to provide a clear picture and demonstrate their effectiveness. This paper discusses the major data management challenges, …

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Leveraging Long Short-Term User Preference In Conversational Recommendation Via Multi-Agent Reinforcement Learning, Yang Deng, Yaliang Li, Bolin Ding, Wai Lam Nov 2023

Leveraging Long Short-Term User Preference In Conversational Recommendation Via Multi-Agent Reinforcement Learning, Yang Deng, Yaliang Li, Bolin Ding, Wai Lam

Research Collection School Of Computing and Information Systems

Conversational recommender systems (CRS) endow traditional recommender systems with the capability of dynamically obtaining users’ short-term preferences for items and attributes through interactive dialogues. There are three core challenges for CRS, including the intelligent decisions for what attributes to ask, which items to recommend, and when to askor recommend, at each conversation turn. Previous methods mainly leverage reinforcement learning (RL) to learn conversational recommendation policies for solving one or two of these three decision-making problems in CRS with separated conversation and recommendation components. These approaches restrict the scalability and generality of CRS and fall short of preserving a stable training …

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Complex Knowledge Base Question Answering: A Survey, Yunshi Lan, Gaole He, Jinhao Jiang, Jing Jiang, Zhao Wayne Xin, Ji Rong Wen Nov 2023

Complex Knowledge Base Question Answering: A Survey, Yunshi Lan, Gaole He, Jinhao Jiang, Jing Jiang, Zhao Wayne Xin, Ji Rong Wen

Research Collection School Of Computing and Information Systems

Knowledge base question answering (KBQA) aims to answer a question over a knowledge base (KB). Early studies mainly focused on answering simple questions over KBs and achieved great success. However, their performances on complex questions are still far from satisfactory. Therefore, in recent years, researchers propose a large number of novel methods, which looked into the challenges of answering complex questions. In this survey, we review recent advances in KBQA with the focus on solving complex questions, which usually contain multiple subjects, express compound relations, or involve numerical operations. In detail, we begin with introducing the complex KBQA task and …

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