Databases and Information Systems Commons^™

An Investigation Of The User Satisfaction Of Customer Relationship Management Program, Sangeun Lee

Senior Honors Theses and Projects

The thesis investigates user satisfaction for Microsoft Dynamics CRM 2011 by conduction surveys to graduate level students. The training manual was developed to guide the way to follow instructions to create an order and an invoice.

Location Prediction Of Twitter Users Using Wikipedia, Revathy Krishnamurthy, Pavan Kapanipathi, Amit P. Sheth, Krishnaprasad Thirunarayan

Kno.e.sis Publications

The mining of user generated content in social media has proven very effective in domains ranging from personalization and recommendation systems to crisis management. The knowledge of online users locations makes their tweets more informative and adds another dimension to their analysis. Existing approaches to predict the location of Twitter users are purely data-driven and require large training data sets of geo-tagged tweets. The collection and modelling process of tweets can be time intensive. To overcome this drawback, we propose a novel knowledge based approach that does not require any training data. Our approach uses information in Wikipedia, about cities …

Alignment And Dataset Identification Of Linked Data In Semantic Web, Kalpa Gunaratna, Sarasi Lalithsena, Amit P. Sheth

Kno.e.sis Publications

The Linked Open Data (LOD) cloud has gained significant attention in the Semantic Web community over the past few years. With rapid expansion in size and diversity, it consists of over 800 interlinked datasets with over 60 billion triples. These datasets encapsulate structured data and knowledge spanning over varied domains such as entertainment, life sciences, publications, geography, and government. Applications can take advantage of this by using the knowledge distributed over the interconnected datasets, which is not realistic to find in a single place elsewhere. However, two of the key obstacles in using the LOD cloud are the limited support …

Design And Implementation Of E-Commerce Site For Online Shopping, Sidhartha Reddy Vatrapu

All Capstone Projects

In today’s fast-changing business environment, it’s extremely important to be able to respond to client needs in the most effective and timely manner. If your customers wish to see your business online and have instant access to your products or services.

Online Shopping is a lifestyle e-commerce web application, which retails various fashion and lifestyle products (Currently Men’s Wear). This project allows viewing various products available enables registered users to purchase desired products instantly using PayPal payment processor (Instant Pay) and also can place order by using Cash on Delivery (Pay Later) option. This project provides an easy access to …

Cms Use Of A Data Federation, Kenneth A. Bloom, C.

Kenneth Bloom Publications

CMS is in the process of deploying an Xrootd based infrastructure to facilitate a global data federation. The services of the federation are available to export data from half the physical capacity and the majority of sites are configured to read data over the federation as a back-up. CMS began with a relatively modest set of use-cases for recovery of failed local file opens, debugging and visualization. CMS is finding that the data federation can be used to support small scale analysis and load balancing. Looking forward we see potential in using the federation to provide more flexibility in the …

Effects Of The Digital Divide: Evidence From African-American And Native-American Owned Micro-Enterprises, Jie Xiong, Sajda Qureshi, Teresa Trumbly Lamsam

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

Information and Communication Technologies (ICTs) have often been touted as a means of enabling people to make their way out of poverty. While there are success stories of people in Africa who have been able to access and use mobile and Internet-based Technologies to build businesses that give them better livelihoods, it is unclear how these technologies are being used by African American and Native American entrepreneurs in the United States. Pockets of low connectivity and lack of awareness or technical skills mean that some entrepreneurs are unable to take advantage of the opportunities provided by ICTs in the United …

Introduction To The Information Technology For Development Minitrack, Mehruz Kamal, Sajda Qureshi, James B. Pick

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

Information Technology for Development (ITD) research focuses on the use of information technology infrastructures to bring about economic, social, and human development. In essence, the ITD research provides insight for policy makers to facilitate the achievement of socio-economic development goals by increasing financial investments and stimulating business activities in their regions. Papers in this mini-track are invited for consideration in the ITD Journal which makes contributions in ITD research to what is known about improvements in the lives of people through their use of ICTs. In particular, innovative applications of IT in under-privileged regions, where resources are limited, comprise research …

A Cluster Analysis Of Research In Information Technology For Global Development: Where To From Here?, Jie Xiong, Sajda Qureshi, Lotfollah Najjar

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

While research in Information Systems recognizes the importance of Information Technology in a global context, it continues to focus on a narrow view of IT adoption. In recognizing that the majority of innovations in IT are taking place in developing countries, it is important to find out what research is being undertaken to understand the effects of the different technologies on development outcomes. This paper conducts a cluster analysis of 214 papers from the SigGlobDev Workshop, the Information Technology for Development Journal and other Information Systems Journals and conferences which have published papers in Information Systems and Global Development. This …

Supporting And Securing Personal Mobile Devices Within An Existing Information Technology Environment, George Allen Patton

Walden Dissertations and Doctoral Studies

Personal mobile devices are becoming integrated into the daily operations of business. Managers are realizing that employees who are allowed to use personal mobile devices to access corporate information systems may reduce costs as users buy their own devices. The problem was that managers have a limited understanding of the need to secure or support personal mobile devices. The purpose of this survey study was to examine the relationship between employees' desire to use personal mobile devices and corporation needs for security and support. Hypotheses were tested by examining the relationships between the requirement to support and secure personal mobile …

Search Queries In An Information Retrieval System For Arabic-Language Texts, Zainab Majeed Albujasim

Theses and Dissertations--Computer Science

Information retrieval aims to extract from a large collection of data a subset of information that is relevant to user’s needs. In this study, we are interested in information retrieval in Arabic-Language text documents. We focus on the Arabic language, its morphological features that potentially impact the implementation and performance of an information retrieval system and its unique characters that are absent in the Latin alphabet and require specialized approaches. Specifically, we report on the design, implementation and evaluation of the search functionality using the Vector Space Model with several weighting schemes. Our implementation uses the ISRI stemming algorithms as …

[Introduction To] Identity And Leadership In Virtual Communities: Establishing Credibility And Influence, Dona J. Hickey, Joe Essid

Bookshelf

The presence and ubiquity of the internet continues to transform the way in which we identify ourselves and others both online and offline. The development of virtual communities permits users to create an online identity to interact with and influence one another in ways that vary greatly from face-to-face interaction.

Identity and Leadership in Virtual Communities: Establishing Credibility and Influence explores the notion of establishing an identity online, managing it like a brand, and using it with particular members of a community. Bringing together a range of voices exemplifying how participants in online communities influence one another, this book serves …

Neutrosophic Theory And Its Applications : Collected Papers - Vol. 1, Florentin Smarandache

Branch Mathematics and Statistics Faculty and Staff Publications

Neutrosophic Theory means Neutrosophy applied in many fields in order to solve problems related to indeterminacy. Neutrosophy is a new branch of philosophy that studies the origin, nature, and scope of neutralities, as well as their interactions with different ideational spectra. This theory considers every entity together with its opposite or negation and with their spectrum of neutralities in between them (i.e. entities supporting neither nor ). The and ideas together are referred to as . Neutrosophy is a generalization of Hegel's dialectics (the last one is based on and only). According to this theory every entity tends to be …

Essays On The Digital Divide, Belal Abdelfattah

Open Access Theses & Dissertations

The digital divide is a phenomenon that is globally persistent, despite rapidly decreasing costs in technology. While much of the variance in the adoption and use of information communication technology (ICT) that defines the digital divide can be explained by socioeconomic and demographic variables, there is still significant unaccounted variance that needs to be explained if the world's population is expected to be brought more fully into the digital age. The present research addresses this need with three cross-country studies. Study 1 primarily investigates the time individuals spend with traditional media sources as a likely explanation for their frequency of …

Public Social Network Sites And Social Recruiting, Abby Peters

Open Access Theses & Dissertations

Social network sites (SNSs) are an increasingly popular form of social media used by individuals and organizations. As these platforms continue to transform the way people communicate with one another, they are simultaneously revolutionizing the way individuals interact with organizations. Part of this dramatic change is apparent in the processes by which organizations are recruiting employees and job seekers are pursuing employment. To investigate these phenomena, I employed the diffusion of innovations theory in a SNS context to examine the relationship between organizations' use of their corporate career website and their use of SNSs as recruiting sources. Subsequently, I used …

Three Essays On Social/Political Structures And Icts Use, Seungeui Ryu

Open Access Theses & Dissertations

My research identifies how social structures affect the use of the Internet and/or a mobile chat application and how the Internet impacts the political structure of a nation. In my first essay of the 3-essay Dissertation, I am designing three models based on social structure theory that are used to study the Internet and a popular mobile chat application's use by managers in South Korea, with the help of a survey instrument. In my first essay, the contribution is on i) testing a model of manager's personal behavior on Information and Communication Technology (ICT) use at the individual level involving …

Diffusion Of Social Network Technology And Overuse Among Health Industry Knowledge Workers, Abdel Rahman Toure

Walden Dissertations and Doctoral Studies

Many organizations now realize the important role of social network technology (SNT) in building social capital and hence broadening their customer base. However, observations have indicated that, while working, many knowledge workers use SNT to engage in non-job related activities, potentially leading to a decrease in productivity. The purpose of this study was to examine the relationship between the usage of SNT and productivity in the health sector. The theoretical foundation of this study emanated from Rogers's theory of diffusion of innovations and Campbell, Rodney, Scott, and Christopher's theory of performance. Collection of data involved a self-administered survey designed with …

Neuroevolution And An Application Of An Agent Based Model For Financial Market, Anil Yaman

Dissertations and Theses

Market prediction is one of the most difficult problems for the machine learning community. Even though, successful trading strategies can be found for the training data using various optimization methods, these strategies usually do not perform well on the test data as expected. Therefore, selection of the correct strategy becomes problematic. In this study, we propose an evolutionary algorithm that produces a variation of trader agents ensuring that the trading strategies they use are different. We discuss that because the selection of the correct strategy is difficult, a variety of agents can be used simultaneously in order to reduce risk. …

Assessing Satellite Image Data Fusion With Information Theory Metrics, James Cross

Dissertations and Theses

A common problem in remote sensing is estimating an image with high spatial and high spectral resolution given separate sources of measurements from satellite instruments, one having each of these desirable properties. This thesis presents a survey of seven families of algorithms which have been developed to provide this common pattern of satellite image data fusion. They are all tested on artificially degraded sets of satellite data from the Moderate Resolution Imaging Spectroradiometer (“MODIS”) with known ideal results, and evaluated using the commonly accepted data fusion assessment metrics spectral angle mapper (“SAM”) and Erreur Relative Globale Adimensionelle de Synth`ese (“ERGAS”). …

Detecting Click Fraud In Online Advertising: A Data Mining Approach, Richard Oentaryo, Ee Peng Lim, Michael Finegold, David Lo, Feida Zhu, Clifton Phua, Eng-Yeow Cheu, Ghim-Eng Yap, Kelvin Sim, Kasun Perera, Bijay Neupane, Mustafa Faisal, Zeyar Aung, Wei Lee Woon, Wei Chen, Dhaval Patel, Daniel Berrar

Research Collection School Of Computing and Information Systems

Click fraud - the deliberate clicking on advertisements with no real interest on the product or service offered - is one of the most daunting problems in online advertising. Building an elective fraud detection method is thus pivotal for online advertising businesses. We organized a Fraud Detection in Mobile Advertising (FDMA) 2012 Competition, opening the opportunity for participants to work on real-world fraud data from BuzzCity Pte. Ltd., a global mobile advertising company based in Singapore. In particular, the task is to identify fraudulent publishers who generate illegitimate clicks, and distinguish them from normal publishers. The competition was held from …

Online Portfolio Selection: A Survey, Bin Li, Steven C. H. Hoi

Research Collection School Of Computing and Information Systems

Online portfolio selection is a fundamental problem in computational finance, which has been extensively studied across several research communities, including finance, statistics, artificial intelligence, machine learning, and data mining. This article aims to provide a comprehensive survey and a structural understanding of online portfolio selection techniques published in the literature. From an online machine learning perspective, we first formulate online portfolio selection as a sequential decision problem, and then we survey a variety of state-of-the-art approaches, which are grouped into several major categories, including benchmarks, Follow-the-Winner approaches, Follow-the-Loser approaches, Pattern-Matching--based approaches, and Meta-Learning Algorithms. In addition to the problem formulation …

Mining Weakly Labeled Web Facial Images For Search-Based Face Annotation, Dayong Wang, Steven C. H. Hoi, Ying He, Jianke Zhu

Research Collection School Of Computing and Information Systems

This paper investigates a framework of search-based face annotation (SBFA) by mining weakly labeled facial images that are freely available on the World Wide Web (WWW). One challenging problem for search-based face annotation scheme is how to effectively perform annotation by exploiting the list of most similar facial images and their weak labels that are often noisy and incomplete. To tackle this problem, we propose an effective unsupervised label refinement (ULR) approach for refining the labels of web facial images using machine learning techniques. We formulate the learning problem as a convex optimization and develop effective optimization algorithms to solve …

Wenzher: Comprehensive Vertical Search For Healthcare Domain, Liqiang Nie, Tao Li, Mohammad Akbari, Jialie Shen, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Online health seeking has transformed the way of health knowledge exchange and reusability. The existing general and vertical health search engines, however, just routinely return lists of matched documents or question answer (QA) pairs, which may overwhelm the seekers or not sufficiently meet the seekers’ expectations. Instead, our multilingual system is able to return one multi-faceted answer that is well-structured and precisely extracted from multiple heterogeneous healthcare sources. Further, should the seekers not be satisfied with the returned search results, our system can automatically route the unsolved questions to the professionals with relevant expertise

Refining Computerized Physician Order Entry Initiatives In An Adult Intensive Care Unit, Chevita Fuller

Walden Dissertations and Doctoral Studies

Computerized physician order entry (CPOE) is used in healthcare organizations to improve workflow processes and transcription, as well as to prevent prescribing errors. Previous research has indicated challenges associated with CPOE for end-users that predispose patients to unsafe practices. Unsafe CPOE practices can be detrimental within the intensive care unit (ICU) setting due to the complexity of nursing care. Consequently, end-user satisfaction and understanding of CPOE and electronic health record (EHR) functionality are vital to avoid error omissions. CPOE initiatives should be refined post system implementation to improve clinical workflow, medication processes, and end-user satisfaction. The purpose of this quality …

Trustworthiness Of Web Services, Britto N. Arockiasamy

UNF Graduate Theses and Dissertations

Workflow systems orchestrate various business tasks to attain an objective. Web services can be leveraged to handle individual tasks. Before anyone intends to leverage service components, it is imperative and essential to evaluate the trustworthiness of these services. Therefore, choosing a trustworthy service has become an important decision while designing a workflow system. Trustworthiness can be defined as the likelihood of a service functioning as it is intended.

Selection of a service that satisfies business goals involves collecting relevant information such as security mechanisms, reliability, performance and availability. It is important to arrive at total trustworthiness, which incorporates all of …

Mini-Track Introduction: Information Economics, Competition, Regulation, Law And Society, Eric K. Clemons, Robert John Kauffman, Thomas A. Weber

Research Collection School Of Computing and Information Systems

This mini-track is informed by the most modern thinking in information economics and competitive strategy, and includes many interdisciplinary applications of IS and technology.

Coupling Graphs, Efficient Algorithms And B-Cell Epitope Prediction, Liang Zhao, Steven C. H. Hoi, Zhenhua Li, Limsoon Wong, Hung Nguyen

Research Collection School Of Computing and Information Systems

Coupling graphs are newly introduced in this paper to meet many application needs particularly in the field of bioinformatics. A coupling graph is a two-layer graph complex, in which each node from one layer of the graph complex has at least one connection with the nodes in the other layer, and vice versa. The coupling graph model is sufficiently powerful to capture strong and inherent associations between subgraph pairs in complicated applications. The focus of this paper is on mining algorithms of frequent coupling subgraphs and bioinformatics application. Although existing frequent subgraph mining algorithms are competent to identify frequent subgraphs …

Learning To Recommend Descriptive Tags For Questions In Social Forums, Liqiang Nie, Yiliang Zhao, Xiangyu Wang, Jialie Shen, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Around 40% of the questions in the emerging social-oriented question answering forums have at most one manually labeled tag, which is caused by incomprehensive question understanding or informal tagging behaviors. The incompleteness of question tags severely hinders all the tag-based manipulations, such as feeds for topic-followers, ontological knowledge organization, and other basic statistics. This article presents a novel scheme that is able to comprehensively learn descriptive tags for each question. Extensive evaluations on a representative real-world dataset demonstrate that our scheme yields significant gains for question annotation, and more importantly, the whole process of our approach is unsupervised and can …

Inferring The Untold: Mining Software Engineering Research Publication Networks, Santonu Sarkar, Subhajit Datta

Research Collection School Of Computing and Information Systems

Since the inception of organized research publication in software engineering in 1975, the discipline has gained maturity. This journey has been guided by the synergy of ideas and interactions of individuals. In this paper, we discuss a method for aggregating the corpus of 19,000+ papers and 21,000+ authors across 16 specialized software engineering venues. We focus on the approach of data collection, processing and storage. It can be used to address questions by the software engineering research community. We evaluate three questions: patterns of research topics with time, factors influencing the contribution of individual researchers, and the interaction among the …

Loki: A Privacy-Conscious Platform For Crowdsourced Surveys, Thivya Kandappu, Vijay Sivaraman, Arik Friedman, Roksana Boreli

Research Collection School Of Computing and Information Systems

Emerging platforms such as Amazon Mechanical Turk and Google Consumer Surveys are increasingly being used by researchers and market analysts to crowdsource large-scale survey data from on-line populations at extremely low-cost. However, by participating in successive surveys, users risk being profiled and targeted, both by surveyors and by the platform itself. In this paper we propose, develop, and evaluate the design of a crowdsourcing platform, called Loki, that is privacy conscious. Our contributions are three-fold: (a) We propose Loki, a system that allows users to obfuscate their (ratings-based or multiple-choice) responses at-source based on their chosen privacy level, and gives …

A Hybrid Approach To Music Recommendation: Exploiting Collaborative Music Tags And Acoustic Features, Jaime C. Kaufman

UNF Graduate Theses and Dissertations

Recommendation systems make it easier for an individual to navigate through large datasets by recommending information relevant to the user. Companies such as Facebook, LinkedIn, Twitter, Netflix, Amazon, Pandora, and others utilize these types of systems in order to increase revenue by providing personalized recommendations. Recommendation systems generally use one of the two techniques: collaborative filtering (i.e., collective intelligence) and content-based filtering.

Systems using collaborative filtering recommend items based on a community of users, their preferences, and their browsing or shopping behavior. Examples include Netflix, Amazon shopping, and Last.fm. This approach has been proven effective due to increased popularity, and …