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Full-Text Articles in Databases and Information Systems

Security Strategies To Prevent Data Breaches In Infrastructure As A Service Cloud Computing, Alberta Amanda Pratt-Sensie Jan 2020

Security Strategies To Prevent Data Breaches In Infrastructure As A Service Cloud Computing, Alberta Amanda Pratt-Sensie

Walden Dissertations and Doctoral Studies

Due to the ever-growing threat of security breaches that information technology (IT) organizations continually face, protecting customer information stored within the cloud is critical to ensuring data integrity. Research shows that new categories of data breaches constantly emerge; thus, security strategies that build trust in consumers and improve system performance are a must. The purpose of this qualitative multiple case study was to explore and analyze the strategies used by database administrators (DBAs) to secure data in a private infrastructure as a service (IaaS) cloud computing. The participants comprised of 6 DBAs from 2 IT companies in Baltimore, Maryland, with …


A Content Analysis-Based Approach To Explore Simulation Verification And Identify Its Current Challenges, Christopher J. Lynch, Saikou Y. Diallo, Hamdi Kavak, Jose J. Padilla Jan 2020

A Content Analysis-Based Approach To Explore Simulation Verification And Identify Its Current Challenges, Christopher J. Lynch, Saikou Y. Diallo, Hamdi Kavak, Jose J. Padilla

VMASC Publications

Verification is a crucial process to facilitate the identification and removal of errors within simulations. This study explores semantic changes to the concept of simulation verification over the past six decades using a data-supported, automated content analysis approach. We collect and utilize a corpus of 4,047 peer-reviewed Modeling and Simulation (M&S) publications dealing with a wide range of studies of simulation verification from 1963 to 2015. We group the selected papers by decade of publication to provide insights and explore the corpus from four perspectives: (i) the positioning of prominent concepts across the corpus as a whole; (ii) a comparison …


Transfer Equivalency Site For The Registrar, Janelle N. Rohrbach, Alissa C. Cielecki, Jules A. Turner Jan 2020

Transfer Equivalency Site For The Registrar, Janelle N. Rohrbach, Alissa C. Cielecki, Jules A. Turner

Capstone Showcase

The website, arcadia-transfer-equiv.com, was drafted and created for Bill Enick, Registrar at Arcadia University. This was an expansion of a preliminary version of the website created by Caleigh Diefenthaler, Christian Charney, and Dylan Power. The site includes two transfer equivalency tools which can be used to search for course equivalencies by academic institution or by a given Arcadia course. The tools, which pull from a database maintained by the Registrar, will display courses that have transferred to the University successfully. The website also hosts two interactive forms. These forms allow Arcadia students to request approval for courses that have or …


Understanding The Digital Lives Of Transnational Students: A Case Study, Chowaing Chagra Belekeh Jan 2020

Understanding The Digital Lives Of Transnational Students: A Case Study, Chowaing Chagra Belekeh

Open Access Theses & Dissertations

The proliferation and the fast-paced evolution of digital information communication technologies (ICTs) in contemporary times have arguably raised concern for us to comprehend what we do with these technologies and what these technologies do for us. The experience of engaging these technologies may not necessarily be the same for everyone—especially students who come from around the world to attain post-graduate degrees in the United States. This research focused on understanding the digital lives, choices, and experiences of transnational students who navigate and negotiate geopolitical borders and boundaries (physical)– in their quest for education. Using a case study analysis and collecting …


Telecommunications Database, Tristan Hess Jan 2020

Telecommunications Database, Tristan Hess

Williams Honors College, Honors Research Projects

The final goal of this project was to create a web application that is specifically tailored to make management of data for the Telecommunications department easier. The software that the department uses for phone service generates monthly reports that cannot be stored into their current database system. The Telecommunications Database project is a four-tier web application that was developed to store the monthly report information and alleviate the burden of manually searching through the reports for information. The web application implements basic database functionality for searching, inserting, updating, and deleting data contained in the monthly reports. Advanced searching functionality and …


Development And Field Testing Of A Mall For Filipino With A Reusable Framework For Mobile-Based Drills, Jenilyn Agapito, Dominique Marie Antoinette Manahan, Ma. Monica L. Moreno, Jose Isidro Beraquit, Ingrid Yvonne Herras, Kevin Arnel C. Mora, Johanna Marion R. Torres, Ma. Mercedes T. Rodrigo Jan 2020

Development And Field Testing Of A Mall For Filipino With A Reusable Framework For Mobile-Based Drills, Jenilyn Agapito, Dominique Marie Antoinette Manahan, Ma. Monica L. Moreno, Jose Isidro Beraquit, Ingrid Yvonne Herras, Kevin Arnel C. Mora, Johanna Marion R. Torres, Ma. Mercedes T. Rodrigo

Department of Information Systems & Computer Science Faculty Publications

This paper describes the development and field testing of Ibigkas! Filipino, a mobile game that exercises learners’ fluency in identifying synonyms (kasingkahulugan) and antonyms (kasalungat) in the Filipino language. Twenty-four students from Grades 4, 5, and 6 were invited to play and answer comprehension tests to determine whether the game helped them improve their understanding of the content. Self-report questionnaires assessed the extent to which they enjoyed it. Additionally, three teachers were invited to a focus group discussion (FGD) to gather their insights about the game and how they may use it in their classes. Self-report feedback from students showed …


Predicting Stag And Hare Hunting Behaviors Using Hidden Markov Model, Rex Bringula, Ma. Mercedes T. Rodrigo Jan 2020

Predicting Stag And Hare Hunting Behaviors Using Hidden Markov Model, Rex Bringula, Ma. Mercedes T. Rodrigo

Department of Information Systems & Computer Science Faculty Publications

In this paper, we used Hidden Markov Model (HMM) to describe the gaming behaviors of students and whether they will exhibit “stag” or “hare” hunting behavior in a mobile game for mathematics learning. We found that there is a 99% probability that the students will stay either as stag or hare hunters. Our results also suggest that they would choose arithmetic problems involving addition. These game behaviors are not beneficial to learning because they are only exhibiting mathematical skills they already know. The results of the study show that stag and hare hunters have unique traits that separate the one …


Managing Inventory: A Study Of Databases And Database Management Systems, Jemal M. Jemal Jan 2020

Managing Inventory: A Study Of Databases And Database Management Systems, Jemal M. Jemal

Senior Independent Study Theses

Databases play an important role in the storage and manipulation of data. Databases and database management systems allow for fast and efficient data querying that has recently become increasingly important in most companies and organizations. This paper introduces a few of the different types of database management systems that are in widespread use today. It introduces some important terminology related to databases and database management systems. This paper also briefly discusses web user interfaces, highlighting important user interface design principles. Finally, an inventory management system is implemented for a local stationery store and is integrated with a web application to …


Repositories For Taxonomic Data: Where We Are And What Is Missing, Aurélian Miralles, Teddy Bruy, Katherine Wolcott, Mark D. Scherz, Dominik Begerow, Bank Beszteri, Michael Bonkowski, Janine Felden, Birgit Gemeinholzer, Frank Glaw, Frank Oliver Glöckner, Oliver Hawlitschek, Ivaylo Kostadinov, Tim W. Nattkemper, Christian Printzen, Jasmin Renz, Nataliya Rybalka, Marc Stadler, Tanja Weibulat, Thomas Wilke, Susanne S. Renner, Miguel Vences Jan 2020

Repositories For Taxonomic Data: Where We Are And What Is Missing, Aurélian Miralles, Teddy Bruy, Katherine Wolcott, Mark D. Scherz, Dominik Begerow, Bank Beszteri, Michael Bonkowski, Janine Felden, Birgit Gemeinholzer, Frank Glaw, Frank Oliver Glöckner, Oliver Hawlitschek, Ivaylo Kostadinov, Tim W. Nattkemper, Christian Printzen, Jasmin Renz, Nataliya Rybalka, Marc Stadler, Tanja Weibulat, Thomas Wilke, Susanne S. Renner, Miguel Vences

Harold W. Manter Laboratory of Parasitology: Library Materials

Natural history collections are leading successful large-scale projects of specimen digitization (images, metadata, DNA barcodes), thereby transforming taxonomy into a big data science. Yet, little effort has been directed towards safeguarding and subsequently mobilizing the considerable amount of original data generated during the process of naming 15,000–20,000 species every year. From the perspective of alpha-taxonomists, we provide a review of the properties and diversity of taxonomic data, assess their volume and use, and establish criteria for optimizing data repositories. We surveyed 4,113 alpha-taxonomic studies in representative journals for 2002, 2010, and 2018, and found an increasing yet comparatively limited use …


Digital Platform Development For Performance Monitoring System In Oil And Gas Exploration And Production, Tanthai Poopaiboon Jan 2020

Digital Platform Development For Performance Monitoring System In Oil And Gas Exploration And Production, Tanthai Poopaiboon

Chulalongkorn University Theses and Dissertations (Chula ETD)

The paper provides a case study to enhance the Performance Management System for Oil and Gas Exploration and Production industry. Although the system was designed for the Oil and Gas Exploration and Production industry, the paper could be applied effectively for other industries because the modern organisation mainly utilised the Key Performance Indicator (KPI) to reflect its performance. So, the paper could be applied to most organisations with minor modifications. The Advanced Performance Management System was developed systematically powered by digital transformation according to research methodology framework, including research, analysis, project development, and result measurement. The research stage is studying …


Page-Net: Interpretable And Integrative Deep Learning For Survival Analysis Using Histopathological Images And Genomic Data, Jie Hao, Sai Chandra Kosaraju, Nelson Zange Tsaku, Dae Hyun Song, Mingon Kang Jan 2020

Page-Net: Interpretable And Integrative Deep Learning For Survival Analysis Using Histopathological Images And Genomic Data, Jie Hao, Sai Chandra Kosaraju, Nelson Zange Tsaku, Dae Hyun Song, Mingon Kang

Computer Science Faculty Research

The integration of multi-modal data, such as histopathological images and genomic data, is essential for understanding cancer heterogeneity and complexity for personalized treatments, as well as for enhancing survival predictions in cancer study. Histopathology, as a clinical gold-standard tool for diagnosis and prognosis in cancers, allows clinicians to make precise decisions on therapies, whereas high-throughput genomic data have been investigated to dissect the genetic mechanisms of cancers. We propose a biologically interpretable deep learning model (PAGE-Net) that integrates histopathological images and genomic data, not only to improve survival prediction, but also to identify genetic and histopathological patterns that cause different …


Dynamic Allocation/Reallocation Of Dark Cores In Many-Core Systems For Improved System Performance, Xingxing Huang, Xiaohang Wang, Yingtao Jiang, Amit Kumar Singh, Mei Yang Jan 2020

Dynamic Allocation/Reallocation Of Dark Cores In Many-Core Systems For Improved System Performance, Xingxing Huang, Xiaohang Wang, Yingtao Jiang, Amit Kumar Singh, Mei Yang

Electrical & Computer Engineering Faculty Research

A significant number of processing cores in any many-core systems nowadays and likely in the future have to be switched off or forced to be idle to become dark cores, in light of ever increasing power density and chip temperature. Although these dark cores cannot make direct contributions to the chip's throughput, they can still be allocated to applications currently running in the system for the sole purpose of heat dissipation enabled by the temperature gradient between the active and dark cores. However, allocating dark cores to applications tends to add extra waiting time to applications yet to be launched, …


The Trust Principles For Digital Repositories, Dawei Lin, Jonathan Crabtree, Ingrid Dillo, Robert R. Downs, Rorie Edmunds, David Giaretta, Marisa De Giusti, Hervé L'Hours, Wim Hugo, Reyna Jenkyns, Varsha Khodiyar, Maryann E. Martone, Mustapha Mokrane, Vivek Navale, Jonathan Petters, Barbara Sierman, Dina V. Sokolova, Martina Stockhause, John Westbrook Jan 2020

The Trust Principles For Digital Repositories, Dawei Lin, Jonathan Crabtree, Ingrid Dillo, Robert R. Downs, Rorie Edmunds, David Giaretta, Marisa De Giusti, Hervé L'Hours, Wim Hugo, Reyna Jenkyns, Varsha Khodiyar, Maryann E. Martone, Mustapha Mokrane, Vivek Navale, Jonathan Petters, Barbara Sierman, Dina V. Sokolova, Martina Stockhause, John Westbrook

Copyright, Fair Use, Scholarly Communication, etc.

As information and communication technology has become pervasive in our society, we are increasingly dependent on both digital data and repositories that provide access to and enable the use of such resources. Repositories must earn the trust of the communities they intend to serve and demonstrate that they are reliable and capable of appropriately managing the data they hold.

Following a year-long public discussion and building on existing community consensus , several stakeholders, representing various segments of the digital repository community, have collaboratively developed and endorsed a set of guiding principles to demonstrate digital repository trustworthiness. Transparency, Responsibility, User focus, …


Optimal Feature Selection For Learning-Based Algorithms For Sentiment Classification, Zhaoxia Wang, Zhiping Lin Jan 2020

Optimal Feature Selection For Learning-Based Algorithms For Sentiment Classification, Zhaoxia Wang, Zhiping Lin

Research Collection School Of Computing and Information Systems

Sentiment classification is an important branch of cognitive computation—thus the further studies of properties of sentiment analysis is important. Sentiment classification on text data has been an active topic for the last two decades and learning-based methods are very popular and widely used in various applications. For learning-based methods, a lot of enhanced technical strategies have been used to improve the performance of the methods. Feature selection is one of these strategies and it has been studied by many researchers. However, an existing unsolved difficult problem is the choice of a suitable number of features for obtaining the best sentiment …


Cybersecurity Behavioural Model For Students In The Tertiary Institutions, Boluwatife Fatokun Faith Jan 2020

Cybersecurity Behavioural Model For Students In The Tertiary Institutions, Boluwatife Fatokun Faith

Student Works (2020-2029)

Humans are majorly identified as the weakest link in cybersecurity. Tertiary institution student’s face lot of cybersecurity issues due to their increased Internet exposure, however cybersecurity behavioural studies focusing on tertiary students is limited. This study focused on investigating tertiary institutions students’ cybersecurity behaviour, via validated cybersecurity factors, Perceived Vulnerability (PV); Perceived Barriers (PBr); Perceived Severity (PS); Security Self-Efficacy (SSE); Response Efficacy (RE); Cues to Action (CA); Peer Behaviour (PBhv); Computer Skills (CS); Internet Skills (IS); Prior Experience with Computer Security Practices (PE); Perceived Benefits (PBnf); and a newly added factor, Familiarity with Cyber-Threats (FCT), to explore the factors relationship …


A Study On Real-Time Database Technology And Its Applications, Geethmi Nimantha Dissanayake Jan 2020

A Study On Real-Time Database Technology And Its Applications, Geethmi Nimantha Dissanayake

Masters Theses

No abstract provided.


Strategies For Information Technology Employee Retention, Stephen Horton Jan 2020

Strategies For Information Technology Employee Retention, Stephen Horton

Walden Dissertations and Doctoral Studies

Information technology (IT) employee retention is essential to IT departments tasked with supporting the goals and objectives of the organization. IT employees manage, support, and direct IT to drive business, pursue innovation, and create a competitive edge. The purpose of this qualitative exploratory multiple case study was to identify strategies that IT managers use to retain IT employees in order to support the goals and objectives of the IT organization. The population for this study consisted of 5 IT managers in the transportation industry. The IT managers selected for this study had subordinates and delegation duties and worked for employers …


Exploring Strategies For Recruiting And Retaining Diverse Cybersecurity Professionals, Vivian Lyon Jan 2020

Exploring Strategies For Recruiting And Retaining Diverse Cybersecurity Professionals, Vivian Lyon

Walden Dissertations and Doctoral Studies

The cyber threat landscape has led some cybersecurity leaders to focus on a holistic approach encompassing people, processes, and technology to make their government agencies and organizations more responsive to a more diverse and inclusive cyber workforce to protect critical infrastructure from hackers or cybercriminals intent on causing harm. This qualitative multiple case study used Schein’s organizational culture theory to explore strategies used by cybersecurity leaders to attract, recruit, and retain diverse cybersecurity professionals to effectively and efficiently protect sensitive systems from rising cyber threats. The study's population consisted of cybersecurity leaders from 3 government agencies and 9 organizations in …


Strategies For The Development Of It Disaster Recovery Plans In The Manufacturing Industry, Michael Landry Sartwell Jan 2020

Strategies For The Development Of It Disaster Recovery Plans In The Manufacturing Industry, Michael Landry Sartwell

Walden Dissertations and Doctoral Studies

Information technology (IT) leaders have reported technology disruptions because of natural disasters, terror attacks, or adversarial threats. Information technology leaders are concerned with technology disruptions, as these disruptions are costing organizations as much as $22,000 per minute. Grounded in Zachman’s framework, the purpose of this qualitative multiple case study was to explore strategies IT managers in the manufacturing industry use to develop IT disaster recovery (DR) plans to support business operations. The participants included 3 manufacturing IT professionals, 2 Department of Defense manufacturing infrastructure specialists, and 1outsourcing contractor, each from firms located in the central United States who successfully developed …


Developing Cloud Computing Infrastructures In Developing Countries In Asia, Daryoush Charmsaz Moghaddam Jan 2020

Developing Cloud Computing Infrastructures In Developing Countries In Asia, Daryoush Charmsaz Moghaddam

Walden Dissertations and Doctoral Studies

Developing Cloud Computing Infrastructures in Developing Countries in Asia

by

Daryoush Charmsaz Moghaddam

MS, Sharif University, 2005

BS, Civil Aviation Higher Education Complex, 1985

Doctoral Study Submitted in Partial Fulfillment

of the Requirements for the Degree of

Doctor of Information Technology

Walden University

March 2020


Small-To-Medium-Size Enterprise Managers’ Experiences With Cloud Computing, Anthony Effiong Jan 2020

Small-To-Medium-Size Enterprise Managers’ Experiences With Cloud Computing, Anthony Effiong

Walden Dissertations and Doctoral Studies

Historically, managers of small- and medium-sized enterprises (SMEs) have had concerns regarding cloud computing and cybersecurity. Their resistance to using cloud computing has influenced their ability to do business effectively and to compete with businesses that use cloud computing. The purposes of this descriptive phenomenological study were to explore the lived experiences and perceptions of SME managers that might influence their decisions to adopt cloud computing. Watson’s concept of resistance to change and Davis, Bagozzi, and Warhaw’s technology acceptance model were the conceptual frameworks that guided this qualitative study. Data collection consisted of conducting 16 semi-structured interviews with open-ended questions …


Strategies For Implementing Successful It Security Systems In Small Businesses, Martins Donbruce Idahosa Jan 2020

Strategies For Implementing Successful It Security Systems In Small Businesses, Martins Donbruce Idahosa

Walden Dissertations and Doctoral Studies

Owners of small businesses who do not adequately protect business data are at high risk for a cyber attack. As data breaches against small businesses have increased, it has become a growing source of concern for consumers who rely on owners of small businesses to protect their data from data breaches. Grounded in general systems theory and routine activity approach, the focus of this qualitative multiple case study was to explore strategies used by owners of small businesses to protect confidential company data from cyber attacks. The process used for collecting data involved semistructured face-to-face interviews with 5 owners of …


Strategies For Increasing Employee Productivity In Small Technology Consulting Businesses, Dalinda Yvonne Milne Jan 2020

Strategies For Increasing Employee Productivity In Small Technology Consulting Businesses, Dalinda Yvonne Milne

Walden Dissertations and Doctoral Studies

Unproductive employees in technology consulting small businesses negatively affect organizational output and profits. Investing in employee productivity is beneficial to ensuring an organization’s ability to improve their profits and sustainability as business leaders have an influential role in identifying and addressing the root causes of employee productivity issues in their organizations. The conceptual framework that grounded this doctoral study was Thomas Gilbert’s behavioral engineering model. The participants in this study consisted of 8 leaders in a Texas technology consulting small business with experience in increasing employee productivity. Data were collected through in-person semistructured interviews and business documents. Methodological triangulation was …


Tailored Information Security Strategies For Financial Services Companies In Nigeria, Kayode Alawonde Jan 2020

Tailored Information Security Strategies For Financial Services Companies In Nigeria, Kayode Alawonde

Walden Dissertations and Doctoral Studies

Some financial institutions in Nigeria have not deployed strategies that mitigate cyber exploitation risks in the financial services industry. Financial institution leaders are concerned because cyber exploitation contributed to the reduction in the adult banking population to a low 38%. Grounded in the integrated systems theory of information security management, the purpose of this multiple case study was to explore strategies some financial institution leaders in Nigeria use to prevent cyber exploitations. The participants included 6 chief information security officers of 6 financial institutions. Data were collected from semistructured interviews and company and public documents. A thematic analysis identified themes …


Exploring Strategies To Transition To Big Data Technologies From Dw Technologies, Mbah Johnas Fortem Jan 2020

Exploring Strategies To Transition To Big Data Technologies From Dw Technologies, Mbah Johnas Fortem

Walden Dissertations and Doctoral Studies

As a result of innovation and technological improvements, organizations are now capable of capturing and storing massive amounts of data from various sources and domains. This increase in the volume of data resulted in traditional tools used for processing, storing, and analyzing large amounts of data becoming increasingly inefficient. Grounded in the extended technology acceptance model, the purpose of this qualitative multiple case study was to explore the strategies data managers use to transition from traditional data warehousing technologies to big data technologies. The participants included data managers from 6 organizations (medium and large size) based in Munich, Germany, who …


Strategies To Digitize Business Processes, Mohamed Abdelmoneim Jan 2020

Strategies To Digitize Business Processes, Mohamed Abdelmoneim

Walden Dissertations and Doctoral Studies

Information technology leaders with limited digitization strategies are less profitable than competitors in the same industry. Without digital strategies, information technology leaders suffer from manual business processes, which results in losing business opportunities. Grounded in general systems theory, the purpose of this multiple case study was to explore the strategies that 10 IT leaders used to transform business processes digitally at four different organizations in Ireland. Data were collected using semistructured face-to-face interviews. The second data source was organizational digitization documents. The 3 themes that emerged from thematic analysis were (a) strong digital leadership competencies, (b) digitally aligned with the …


Critical Success Factors For E-Government Web Services, Mark Alpern Jan 2020

Critical Success Factors For E-Government Web Services, Mark Alpern

Walden Dissertations and Doctoral Studies

Some municipal government leaders are unable to effectively implement e-government web services, which results in poor client satisfaction. Grounded in the critical success factor theory, the purpose of this qualitative multiple case study was to explore critical success factors managers use to build quality e-government web services. The participants included 3 managers in different municipalities within Ontario, Canada, who successfully implemented e-government web services. Data were collected through semistructured interviews and the review of organizational documents. Thematic analysis was conducted using Yin's 5-step data analysis method, and 5 themes emerged: client-centric government, change management, management support, client engagement, and external …


Effective Data Analytics And Security Strategies In Internal Audit Organizations, Desiree Auchey Jan 2020

Effective Data Analytics And Security Strategies In Internal Audit Organizations, Desiree Auchey

Walden Dissertations and Doctoral Studies

The digitization of the corporate and regulatory environment presents an opportunity for internal audit organizations to change their audit techniques and increase their value to corporations. Audit functions have not kept pace with these advancements, as evidenced by the massive frauds in recent years, and current audit methodology does not robustly incorporate analytics and security of data. Grounded in agency theory, the purpose of this qualitative case study was to explore successful strategies business leaders use to implement data analytics and security for internal auditing and fraudulent activity. The participants comprised 3 audit leaders in Pennsylvania, who effectively used data …


Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa Jan 2020

Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa

Walden Dissertations and Doctoral Studies

Leaders in the U.S. hospitality industry experience significant losses in profitability, increased mitigation cost, and reduced revenues because of business and consumer identity theft. Grounded in the fraud triangle theory and the fraud diamond theory, the purpose of this qualitative multiple-case study was to explore strategies leaders in the hospitality industry use to mitigate identity theft. A purposeful sample of 5 leaders of 5 different hospitality businesses in Montana participated in the study. Data were collected through semistructured interviews, member checking, and a review of company documents. During data analysis using Yin’s 5-step process, 3 key themes emerged: a new …


The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo Jan 2020

The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo

Walden Dissertations and Doctoral Studies

As consumers increase the use of smart technologies, the lack of or improper implementation of Internet of Things (IoT) systems may affect the profitability of hotel businesses. For this qualitative single case study, Porter’s value chain model was the conceptual framework. The data collection process also included direct observations, participant observations, company performance documents, and reflective journaling. Data analysis from multiple sources of data was triangulated to hoteliers revealing that the implementation of IoT systems strategies may increase profit through the use of IoT system technology. Using Yin’s 5-step process, data were coded and analyzed and produced 3 themes: offer …