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2023

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Full-Text Articles in Business

Our Findings And Sugardale's Next Steps, Laura Tucker, Greyson Droste, Luke Caruso, Isaiah Nichols Jan 2023

Our Findings And Sugardale's Next Steps, Laura Tucker, Greyson Droste, Luke Caruso, Isaiah Nichols

Williams Honors College, Honors Research Projects

We were given the opportunity to work with a client this year, Sugardale. We collected secondary research through online databases. Then we performed interviews, focus groups, and surveys to get the primary research. This presentation is a collection of our primary and secondary research on the company and the recommendations we made to help the target demographic.

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Psychological Safety In Startup Organizations, Jessica Barhydt Jan 2023

Psychological Safety In Startup Organizations, Jessica Barhydt

Theses and Dissertations

Psychological safety is an individually held belief that a group is safe for interpersonal risk-taking. Scholars have studied the concept primarily as a team-level construct. However, recent studies suggest that climates of psychological safety exist at the organizational level. An examination of the dynamism of the construct at the organizational level is needed: how it grows, changes, and declines. Startups, which grow and change quickly, are an excellent context to study organizational psychological safety. Through interviews, this study explored psychological safety as an organizational-level construct in startup organizations. Specifically, it examined potential commonalities between high and low psychological safety as …

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Diversity, Equity, And Inclusion Post George Floyd And Covid-19: Reflections From Global Business Leaders On A Changing Paradigm, Charles Edward Bray Jr. Jan 2023

Diversity, Equity, And Inclusion Post George Floyd And Covid-19: Reflections From Global Business Leaders On A Changing Paradigm, Charles Edward Bray Jr.

Theses and Dissertations

This global study of diversity, equity, and inclusion (DEI), encompassing the lenses of sixteen corporate executives with multi-country influence, examines efforts to address marginalization in the workplace based on identity characteristics such as race, gender, religion, ethnicity, sexual orientation, or ability. Othering is a global phenomenon. Corporations were awakened to the magnitude of othering, shocked into reality by the murder of George Floyd and other acts of political and social violence, including femicide, globally. The COVID-19 global pandemic further exposed the impact of marginalization seen through wide health disparities across communities. The Russian invasion of Ukraine further augmented the corporate …

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The New World Of Onboarding: A Comparison Of Virtual And Hybrid Onboarding Experiences, Hannah Kim Jan 2023

The New World Of Onboarding: A Comparison Of Virtual And Hybrid Onboarding Experiences, Hannah Kim

Theses and Dissertations

The world of work has changed significantly due to the global pandemic of 2020. As a result, many organizations have shifted to remote or hybrid work models, requiring new ways of thinking about all aspects of the employee experience. This paper explored the impact of both remote and hybrid work models on the employee onboarding experience, focusing on employee sentiments toward the organization. The study occurred within a consulting organization and involved interviews with twelve new hires, to understand the successes and the challenges of their onboarding experiences. The results indicated that remote onboarding negatively impacted feelings of connection with …

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Exploring Cultural Boundary Spanning Functions That Bridge Across National And Cultural Boundaries In Mncs, Tamara Downs Jan 2023

Exploring Cultural Boundary Spanning Functions That Bridge Across National And Cultural Boundaries In Mncs, Tamara Downs

Theses and Dissertations

In multinational corporations (MNCs), cross-cultural interactions and collaboration are unavoidable. Cultural boundary spanning (CBS) is a behavior that has been shown to reduce conflict and ensure project success. It is a behavior that bridges internal and external organizational boundaries. This study examined if and how CBS functions (behaviors) change across national and cultural boundaries in MNCs. These boundaries were characterized by four demographic groups of people found within MNCs: (a) parent country nationals, (b) host country nationals, (c) third country nationals, and (d) parent country national expats. The findings of this research suggest that any of these demographic groups can …

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Learning Through Business Unit Failure: A Study Of Individuals And Mid-Level Managers, Corinna Calhoun Jan 2023

Learning Through Business Unit Failure: A Study Of Individuals And Mid-Level Managers, Corinna Calhoun

Theses and Dissertations

Research on business failure focuses primarily on entrepreneurs and largely ignores individuals and mid-level managers who comprise most corporate populations. This study aimed to mitigate this gap by exploring how 15 individuals and mid-level managers working in a Fortune 50 technology company experienced failure and how their beliefs impacted their experience and learnings. Qualitative interview data were analyzed using a schema from the literature. The results suggested that emotional regulation, belief in personal agency, and separation of self from work supported learning and positive outcomes. Future research would create deeper insights into the social impacts on emotions and sensemaking and …

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Interpersonal Conflict In The Workplace: The Role Of Self-Awareness In Constructive Versus Destructive Approaches To Conflict, Christine Allee Jan 2023

Interpersonal Conflict In The Workplace: The Role Of Self-Awareness In Constructive Versus Destructive Approaches To Conflict, Christine Allee

Theses and Dissertations

Interpersonal conflict in the workplace is costly to employees, teams, and businesses. This study investigated the role of self-awareness in the effective handling of conflict and the efficacy of self-development training in raising self-awareness and conflict effectiveness. This mixed methods study utilized quantitative surveys and qualitative interviews. Subjects reported their self-awareness and their conflict effectiveness via two self-assessment surveys. This study found a strong correlation between self-development training and conflict effectiveness, as well as a correlation between understanding the subjective construal of meaning and an ability to use that self-awareness during an interpersonal conflict at work. Given the enormous costs …

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The Trickle-Out Effect Of Prioritizing Well-Being, Kelsey M. Stout Jan 2023

The Trickle-Out Effect Of Prioritizing Well-Being, Kelsey M. Stout

Theses and Dissertations

This research builds upon previous studies of the effects of inequity theory on well-being at work. The purpose of this study was to understand the intersection of equity theory and well-being for US employees in modern corporate organizations. Specifically, the study aims to answer the research question-When one employee prioritizes their well-being, how does it affect their work teammates’ well-being? Twenty full-time corporate employees from various companies and industries each participated in a survey and an interview. Overall, this research found that prioritizing well-being at work generally positively impacts those around them. However, it has a negative impact when the …

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An Examination Of Leading Through Change Using Snyder’S Hope Theory And Lewin’S 3-Step Model, Scott E. Sorensen Jan 2023

An Examination Of Leading Through Change Using Snyder’S Hope Theory And Lewin’S 3-Step Model, Scott E. Sorensen

Theses and Dissertations

Never has the world experienced such rapid change, and the environment in which organizations operate necessitates increased change capability and organizational agility (Argyris, 1991). Strebel (1996) found success rates for change initiatives in Fortune 1000 companies ranged from a low of 20% to a high of 50%. Later studies would substantiate Strebel’s (1996) findings, claiming that, on average, failure rates of transformational change initiatives approach 70% (Beer & Nohria, 2000; Sirkin et al., 2005). Suppose this is so, and companies wish to thrive in such a dynamic environment. A fundamental understanding of why change efforts fail and how to drive …

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The Path To Success In Corporate America For Ethnic Minorities And Underrepresented Groups, Tina Garrett-Ragland Jan 2023

The Path To Success In Corporate America For Ethnic Minorities And Underrepresented Groups, Tina Garrett-Ragland

Theses and Dissertations

Workforce diversity continues to expand in organizations across the United States and globally. However, organizations struggle to retain and maintain diverse representation in the workforce. The focus for organizations to ensure they have an established success model for underrepresented populations, specifically ethnic minorities, is a critical strategy for organizations seeking to maintain diverse workforce representation and cultures. Ethnic minorities face many challenges to success, access to opportunities, and the same workplace experiences as their non-ethnic peers (Cole & Salimath, 2013). There have been steps taken to address the challenges created due to the inequities faced by ethnic minorities and underrepresented …

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Effects Of Corporate Cultural Distance On Private Company M&A Outcomes, Court Carruthers Jan 2023

Effects Of Corporate Cultural Distance On Private Company M&A Outcomes, Court Carruthers

Theses and Dissertations

Despite nearly $5 trillion of annual global merger and acquisition (M&A) activity, the degree of shareholder value created by M&A remains a topic of debate. The historical view is that M&A does not increase value for acquiring firms, however recent public company financial research suggests that returns are highly variable, rather than uniformly negative. Cultural differences between acquiring and acquired companies, or corporate cultural distance (CCD), are noted as a potential cause of this variability, however, public company findings remain inconclusive. Although private equity (PE) is responsible for approximately 20% of annual M&A transaction value, nearly all prior research is …

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(Re)Imagining Mindfulness In Workplace Settings: An Exploration Of The Lived Experiences Of Black, Indigenous, Person Of Color (Bipoc) Mindfulness Professionals, Bemi Fasalojo Jan 2023

(Re)Imagining Mindfulness In Workplace Settings: An Exploration Of The Lived Experiences Of Black, Indigenous, Person Of Color (Bipoc) Mindfulness Professionals, Bemi Fasalojo

Theses and Dissertations

Work and racial discrimination are common causes of stress for Americans (American Psychological Association, 2019). Stress is even more prominent among adults since the COVID pandemic, civil unrest, and social justice uprising that occurred in the summer of 2020. Businesses have responded to stress by incorporating mindfulness practices. As the concept of mindfulness gains popularity in the workplace, there is a need to understand how mindfulness implemented in workplace settings can be modified to integrate culture and diversity-related themes to cultivate inclusion for BIPOC employees. Few studies have examined culturally attuned mindfulness programs in the workplace. There is also limited …

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Factors Driving Enterprise Adoption Of Blockchain Technology, Matthew C. Foster Jan 2023

Factors Driving Enterprise Adoption Of Blockchain Technology, Matthew C. Foster

Theses and Dissertations

Amidst the rapidly evolving advancement of blockchain technology (BT), enterprises face notable challenges in leveraging its transformative potential, starting with a need to understand the technology and how it can be used for particular applications. Two challenges are that many BT trials have not been successful and large-scale implementations that have led to continued use are scarce. This research provides a comprehensive examination of factors that drive the successful adoption of BT for enterprise use cases. A dual-phased approach was employed. First, I introduce a taxonomy matrix correlating BT design characteristics with use case characteristics, offering a framework for BT …

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Coming To Your Senses: Exploring The Role Of Touch In Physical And Digitally Immersive Consumption Experiences, Joy Shields Jan 2023

Coming To Your Senses: Exploring The Role Of Touch In Physical And Digitally Immersive Consumption Experiences, Joy Shields

Theses and Dissertations

This dissertation consists of two empirical papers in which I examine the Need for Touch (NFT)in two settings where the ability to touch is disrupted, exploring the role of touch and other senses in physical and metaverse consumption experiences. In the first paper, I investigate the pandemic's influence on consumer shopping behaviors, focusing on the coping mechanisms for reduced tactile interactions. The research uses an exploratory, inductive sequential design to chronicle shopping experiences through longitudinal interviews and autodriving. The findings reveal two primary themes: Shopping as a Reprieve and Fear of Shopping. This research underscores the intricate connection between grieving …

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Alaska Native Corporations: Participation, Purpose, And Performance In For-Profit Indigenous Businesses, Kimberly E. Mcginnis Jan 2023

Alaska Native Corporations: Participation, Purpose, And Performance In For-Profit Indigenous Businesses, Kimberly E. Mcginnis

Theses and Dissertations

Alaska Native Corporations (ANCs) were established under the Alaska Native Claims Settlement Act in 1971 to extinguish Indigenous land claims in the state of Alaska, as well as to provide for the economic and social wellbeing of Alaska Natives. However, ANCs’ governance practices and performance record offer a mixed record of their ability to incorporate the voice of their Indigenous shareholders and to fulfill a broad mandate for economic and social wellbeing among Alaska Natives. This exploratory, sequential, mixed methods study examines the relationship between shareholder participation, purpose, and performance in ANCs. Synthesizing theories from multiple domains, this study clarifies …

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Experience Levels Forcing A Change In Aviation Planning, Jason A. Powell, Elizabeth Crockett Jan 2023

Experience Levels Forcing A Change In Aviation Planning, Jason A. Powell, Elizabeth Crockett

Journal of Aviation/Aerospace Education & Research

This theoretical article evaluates the changing dynamics caused by high turnover in aviation and how the lower level of experience impacts aeronautical companies' organizational planning and partnerships. The aviation organization must adapt managerial practices and alter training capability and procedures to ensure appropriate skill levels. Without proper planning, the company will have an imbalance of skills and accept more risk to operations. The aviation organization may be unable to adapt current scheduling practices to properly prepare the aircrew for challenging situations or sufficiently train maintenance personnel. The result is a need to leverage strategic partnerships, alter management practices toward personnel …

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Impact Of Targeted Diversity, Equity, And Inclusion (Dei) Initiatives On The Retention And Graduation Rates Of Students Of Color At Community Colleges, Momoh Sekou Dudu Jan 2023

Impact Of Targeted Diversity, Equity, And Inclusion (Dei) Initiatives On The Retention And Graduation Rates Of Students Of Color At Community Colleges, Momoh Sekou Dudu

School of Business Student Theses and Dissertations

In the United States of America, students of color (SOCs) encounter significant barriers when they seek higher education. As a result, many institutions of higher learning pursue diversity, equity, and inclusion (DEI) initiatives to enhance these students’ chances at social and academic attainment. For community colleges across the nation, because they enroll a disproportionately large number of SOCs due to their combination of open enrollment policies, low tuition and geographic proximity, targeted DEI initiatives are a strategy of choice in dealing with their abysmal retention and graduation rates among this student demographic. This dissertation, anchored in sociological-based theoretical frameworks—specifically William …

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Third Sector Organizations In Iceland: Size, Scope, And Scale, Jeannie Entenza Jan 2023

Third Sector Organizations In Iceland: Size, Scope, And Scale, Jeannie Entenza

School of Business Student Theses and Dissertations

This study seeks to contribute missing data to existing studies on the comparative nature of global third sector economies. Iceland, a modern, high-income, high-service society on the cusp of the Arctic Circle has not been included in these studies while the other four Nordic countries have all been analyzed. This study aims to map over 12,000 registered third sector organizations in Iceland to demonstrate the type and level of public-facing organized activity in the country. The quantitative research design relied heavily on the concept and inspiration of the Johns Hopkins Comparative Nonprofit Sector Project and proved that Iceland was indeed …

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The Impact Of Racism: Experience Of Black Women Leaders In The Public Sector, Maisha Inaya Giles Jan 2023

The Impact Of Racism: Experience Of Black Women Leaders In The Public Sector, Maisha Inaya Giles

School of Business Student Theses and Dissertations

Despite the Civil Right Act and a myriad of DEI initiatives that claim to create an anti-discrimination and antiracism environment, Black women leaders still experience racism, discrimination, and disrespect in the workplace. Black women are less likely to be promoted than their White counterparts, and over 25% of Black women reported that their social identities led to a missed advancement opportunity (McKinsey & Lean In, 2022). Society is in the midst of a unique time in history where government institutions, willingly or forced, are having difficult conversations regarding institutional racism. The national movement that declares racism as a public health …

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Strategies Community Bank Managers Use To Address Rising Financial Regulations Compliance Costs, Therese Hortense Ngini Jan 2023

Strategies Community Bank Managers Use To Address Rising Financial Regulations Compliance Costs, Therese Hortense Ngini

Walden Dissertations and Doctoral Studies

Increasing financial regulations compliance costs have the potential for adverse business outcomes for community banks. Community bank managers are concerned about increasing financial regulations compliance costs because it is the number one predictor of community banks’ failures. Grounded in the resources-based view theory, the purpose of this qualitative single case study was to explore strategies that community bank managers use to mitigate increasing financial regulations compliance costs. The participants were 10 community bank managers and senior staff of a community bank in Maryland who successfully mitigated increasing financial regulations compliance costs. Data were collected using semistructured interviews and reviewing the …

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Logistics Leader Strategies For Retaining Employees, Sandra Northern Jan 2023

Logistics Leader Strategies For Retaining Employees, Sandra Northern

Walden Dissertations and Doctoral Studies

Low employee retention can lead to a lack of the knowledge, skills, and abilities required for sustainable logistics operations. Logistics leaders are concerned with employee retention because turnover increases business costs, reduces operational efficiency, and decreases profitability. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies logistics leaders use to increase employee retention. The participants were three senior leaders from a logistics organization in the northeast region of the United States who possessed knowledge and experience of the research phenomena. Data were collected through semistructured interviews, company documents, publicly available data, and …

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Lived Experiences Of African American Women Engineers Regarding Employee Engagement, Organizational Support, And Organizational Commitment, Tamika Gwendolyn Riley Jan 2023

Lived Experiences Of African American Women Engineers Regarding Employee Engagement, Organizational Support, And Organizational Commitment, Tamika Gwendolyn Riley

Walden Dissertations and Doctoral Studies

African American women are underrepresented in the engineering workforce. Limited research exists focusing on the experiences of African American women engineers. This qualitative study aimed to understand the perceived lived experiences of African American women engineers concerning employee engagement, organizational support, and organizational commitment. Relational cultural theory and feminist theory comprised the theoretical framework used to guide this descriptive phenomenological study. Data were collected using semi structured interviews with 11 African American women engineers. An inductive thematic data analysis produced 15 themes to answer the study’s three research questions. The themes that addressed the first research question, on engagement, included …

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Exploring The Benefits Of A Collaboration Between Behavioral Health Coaches And Clinicians, Devan White Jan 2023

Exploring The Benefits Of A Collaboration Between Behavioral Health Coaches And Clinicians, Devan White

Walden Dissertations and Doctoral Studies

This case study addressed how to best use health coaches in the field of behavioral health to improve the accessibility and outreach of a new program launched by the target organization that emphasizes coaching as an intervention for improving well-being and mental fitness. The purpose of this qualitative case study was to investigate the potential influence of coaching within the behavioral health field and explore how health coaches could partner with clinicians or behavioral health leaders to allow for more collaboration and accessibility to services. The RQs centered on how health coaches might support the treatment of those who have …

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Strategies Used By Small Traditional Retail Business Owners For Sustainability, Linda Ogbah Faas Jan 2023

Strategies Used By Small Traditional Retail Business Owners For Sustainability, Linda Ogbah Faas

Walden Dissertations and Doctoral Studies

Small businesses fail at an alarming rate, negatively affecting job creation because small business owners create a major portion of jobs in the United States. In March of 2020, 274,000 businesses failed in the United States, resulting in 76,000 lost jobs. Owners of small traditional retail stores are significantly challenged to avoid financial failure. Grounded in Schumpeter’s entrepreneurship theory, the purpose of this qualitative multiple-case study was to explore strategies owners of small traditional retail stores used to survive beyond the first 5 years of operations. Participants included five owners of small traditional retail stores in Missouri whose businesses survived …

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Small And Medium-Sized Enterprise Beauty Salon Employer Strategies Used To Improve Employee Retention, Angela Lynette Loyd Jan 2023

Small And Medium-Sized Enterprise Beauty Salon Employer Strategies Used To Improve Employee Retention, Angela Lynette Loyd

Walden Dissertations and Doctoral Studies

Retention strategies are important to beauty salon leaders as they directly affect retaining a reliable workforce. Grounded in self-determination theory, the purpose of this generic qualitative case study was to explore retention strategies used by some SME beauty salon leaders in the United States to improve employee retention. The participants were five SME beauty salon leaders who retained at least two employees for 2 consecutive years. Data were collected using semistructured interviews and company documents. The four themes from the thematic analysis were leadership, psychological needs satisfaction, motivation, and engagement. A key recommendation is to have SME beauty salon leaders …

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Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto Jan 2023

Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto

Walden Dissertations and Doctoral Studies

Past researchers have informed future researchers of the challenges soldiers experience when transitioning to civilian life and the civilian workplace. This qualitative study aimed to understand the lived experiences of six single-term soldiers and their levels of job satisfaction through job meaningfulness in their second careers. Data for this study was collected using semi-structured interviews and interview protocols. The theoretical framework combined Herzberg’s two-factor theory, McClelland’s needs theory, and Organizational Socialization. The entire study was framed through this framework, and collected data were analyzed. The findings of this study indicated that job meaningfulness occurred while in their single term in …

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Recruitment And Retention Of Health Care Workers In Rural Areas, Robbie Marie Julian Jan 2023

Recruitment And Retention Of Health Care Workers In Rural Areas, Robbie Marie Julian

Walden Dissertations and Doctoral Studies

Health care worker shortage is a global problem and is challenging for human resources managers. Human resource managers need more strategies to recruit and retain healthcare workers in rural areas to decrease healthcare worker shortages, unemployment rates, patient morbidity, and mortality rates. Grounded by Maslow’s hierarchy of needs theory, the purpose of this qualitative multiple case study was to explore strategies human resource managers use to recruit and retain healthcare workers in rural areas. The participants were three managers from Southern Louisiana rural area medical facilities with at least 5 years of experience developing and implementing successful recruitment and retention …

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Mitigating Supply Chain Disruptions In Retail Discount Department Stores, Anthony T. Patton Jan 2023

Mitigating Supply Chain Disruptions In Retail Discount Department Stores, Anthony T. Patton

Walden Dissertations and Doctoral Studies

Supply chain disruptions can have adverse effects on business outcomes. Retail industry supply chain leaders are concerned with supply chain disruptions because supply chain disruptions can lead to dissatisfied customers and loss of profits. Grounded in game theory, the purpose of this multiple case study was to explore strategies four retail industry supply chain leaders in Northern Illinois and Northwest Indiana implemented to mitigate the effects of supply chain disruptions. Data were collected using semistructured virtual interviews with four retail industry supply chain leaders and a review of company documents. Through thematic analysis, four themes emerged: (a) choosing appropriate inventory …

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Leadership Strategies For Sustaining Membership In Southern Baptist Churches, George L. Blount Jr. Jan 2023

Leadership Strategies For Sustaining Membership In Southern Baptist Churches, George L. Blount Jr.

Walden Dissertations and Doctoral Studies

Church membership is declining, and the number of Americans identifying as having no religious affiliation is increasing. Church members can provide for a community’s spiritual and financial needs and promote the growth of evangelical believers and biblical stewardship. However, some pastors, ministerial staff, and ministry leaders lack effective leadership strategies to sustain membership. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies Southern Baptist church leaders from three churches in Pennsylvania use to sustain membership. Participants were three church leaders who sustained church membership for 3 years or longer. Data were …

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Essays In Household Finance, Morteza Momeni Jan 2023

Essays In Household Finance, Morteza Momeni

Theses and Dissertations--Finance and Quantitative Methods

In my first chapter, I use new granular loan-level data and a novel instrumental variable to estimate the effect of competition among auto dealerships on the joint pricing of cars and car loans. I find that increased competition causes auto dealers to decrease vehicle prices to attract consumers. They, however, offset a large portion of their loss on vehicle prices through charging higher prices on a less transparent margin (i.e., loan markups). Consistent with the monthly payment targeting channel, I find that increased competition does not change consumers' monthly payments. My findings suggest that sophisticated sellers such as auto dealers …

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