Business Commons^™

Estimating Truncated Hotel Demand: A Comparison Of Low Computational Cost Forecasting Methods, Yue Ding

Open Access Theses

The aim of this thesis is to evaluate the effectiveness of six selected low computational cost hotel demand forecasting methods (SA, SMA, EMA, DEMA, BP and PU) in terms of restoring truncated demand data, and then identify a low-cost and easy to follow demand forecasting method that can be used by U.S. independent hotels. Obtaining revenue gains by applying demand forecasting techniques have been proved by many studies in hospitality and other related industries. However, few studies have focused on low computational forecasting methods' comparison in hospitality field. For this reason, the author decided to test the performance of six …

Gap Between Hospitality Employers' Demands And Hospitality Students' Perceptions Regarding Entry-Level Managers' Requirements In The United States, Yijun Huang

Open Access Theses

This study aims to identify the gap between recruiters and students regarding what knowledge, skills and abilities are most needed for graduates to secure entry-level managers in the hospitality industry. Previous literature used different approaches to attain a similar idea that students and recruiters do have different opinions, especially for those intrinsic or person-related characteristics. The researcher borrowed statements from different researchers and added two statements to make up the missing part of previous research and then combined, split and revised these statements to see whether students' thinking matched the industry's thinking. The results showed that recruiters generally ranked these …

Consumer Perceptions Of Child-Friendly Shaped Healthy Fruit And Vegetable Snacks, Selena Lauren Baker

Open Access Theses

Fruits and vegetables (FV) are widely recognized as healthful foods by the public, and most individuals are aware of dietary guidance recommendations to consume more FV. However, actual consumption of FV has been and continues to be low in the United States and many other countries, despite public health efforts to change this trend. The sub-optimal intake of FV among children and adolescents is of particular concern due to high nutrient requirements for proper growth and development during these life stages. Fruit and vegetable intake patterns in childhood have been shown to track into later life and may affect individuals' …

Does Hispanic Oriented Safety Training Impact Current Construction Industry Safety Rates, Esteban Corrales Villalobos

Open Access Theses

Construction is an industry of risk, both physical and economical. Any and all occurrences can have implications on both these factors. One of the largest issues over the last years that has affected both these areas is construction safety. Labor accidents and illness can have a major impact on a company's bottom line and on their labor's ability to provide for their family. Hispanic labor over the years has been the fastest growing ethnicity and has had the highest injury rates in the construction industry. Cultural and language differences have caused this workforce to have a communication gap between them …

Assessing An Animal Humane Society Using Mckinsey’S 7s Framework To Make Recommendations For Organizational Improvement, Tandreia Sherice Dixon

Open Access Theses

An organization's effectiveness is predicated upon the degree of fit and alignment of its internal components. Organizational effectiveness and alignment are both essential to successfully create and implement strategies within an organization. An animal humane society suffering from employee turnover wanted to improve their organizational effectiveness. There were strategies and recommendations provided for employee turnover; in hope of successful implementation, the researcher investigated the animal humane society further by evaluating the current state of the organization with an organizational framework. The McKinsey 7s's Strategic Readiness Survey derived from the McKinsey 7s framework was used to evaluate the current state of …

Creative Problem Solving With The Ryg Awareness Indicator, Shawn Kassirer

Creativity and Change Leadership Graduate Student Master's Projects

The purpose of this project is to show how Creative Problem Solving can be introduced into everyday processes and challenges through the use of business and project management monitoring tools. The project will review CPS facilitation experiences which explain how to integrate the CPS process alongside monitoring, controlling, and risk assessment methods in order to optimize existing processes. As a part of this integration process the idea of why Creative Problem Solving facilitation could use tools and tactics which will provide awareness and motivation to keep the process on track until the goal is attained and success is met. The …

Female Athletic Trainers In Male Professional Sports, Catie Graf

Sport Management Undergraduate

The number of female athletic trainers is growing fast but there is a small amount present in male professional sports. The topics of harassment, discrimination and work-life balance challenges are talked about as trials female athletic trainers face in the industry. This research looked at why there is a lack of female athletic trainers in male professional sports using the topics of harassment, discrimination and work-life balance as three reasons why this might be. The methodology for this research consisted of sending out surveys to female athletic trainers at the professional and collegiate level. Qualitative data was collected to find …

Audit Committee Oversight Of Fraud Risk, Robert M. Wilbanks

Dissertations, Theses and Capstone Projects (Full IR Collection)

This study examines how audit committees (ACs) fulfill their responsibilities for assessing fraudulent financial reporting (FFR) risk by focusing on the social influence/risk aversion relationship. Although the AC’s responsibility for assessing FFR risk is arguably one of its most important roles, ACs lack consensus on how to perform the task of fraud risk oversight. This study explores this issue at a deeper level by examining the relationship between the AC’s fraud risk assessment process and the professional and personal ties that exist between AC members and (a) management (CEO and CFO), and (b) other corporate governance actors (internal audit, external …

An Investigation Of Sustainable Product Purchase Behavior: A Social Cognitive Perspective Of Consumer Action, Keith Edmund Ferguson

Dissertations, Theses and Capstone Projects (Full IR Collection)

Environmentally friendly products have been available since the 1970s receiving both praise and skepticism on the part of consumers. More recently, product focus has shifted towards a product‘s social, economic, and environmental concerns (sustainable products). While consumers admit they would buy sustainable products, this behavior is currently not occurring at the point of purchase. This research contributes to the existing literature by further exploring why a consumer‘s likelihood to purchase sustainable products is not translated into actual sales. Based on an extensive review of the extant literature a theoretical model was developed and tested using an online survey distributed to …

Essays On Motivating Investment, J. Reid Cummings

Dissertations, Theses and Capstone Projects (Full IR Collection)

Essay 1

This research examines the relationship between Real Estate Investment Trusts‘ uses of the audit process to increase financial transparency, and their ability to attract and/or maintain reasonable access to capital investment. I find that capital investment is positively and significantly associated with three commonly used audit-related attributes: auditor quality (captured by higher audit fees), auditor specialization (captured by industry-audit specialization), and auditor reputation (captured by the audit firm being a Big 4 auditor). Moreover, I find the positive relationship between capital issuance and auditor fees remains after controlling for the financial crisis of 2007-2008. This positive association between …

Qualified Mortgages: An Attempt At Residential Mortgage Stability, Andre Averill

Honors Capstones

No abstract provided.

New Media And The Nfl Fan: Determining The Impact Of New Media On Team Identification In Displaced Nfl Fans, Dorothy R. Collins

Human Movement Studies & Special Education Theses & Dissertations

Sports team identification, when viewed through the lens of social identity theory (Tajfel, 1978), can be seen as a powerful means of maintaining one's sense of self and feelings of belonging as part of a group. In some cases, team identification has been found to be based on one's feelings of connection with the geographic location of that team (Uhlman & Trail, 2012). Furthermore, prior research has shown that bonds of team identification forged in one's youth are particularly strong (James, 2001). The surge of new media options that have appeared in the last decade are changing the way in …

Systems Theory Based Framework For Competency Models, Joseph M. Bradley

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to develop and apply a systems theoretic framework for design, analysis and transformation of competency models using an inductive research design. This research examines the origins and development of competency models from a systems theoretic perspective. Competency models have been largely developed by a comparative method first proposed by McClelland, or the use of Delphi method survey techniques. The assumption that a population containing an exemplar and fully successful members would enable population of a holistic competency model has reported numerous failures. Similarly, reporting on the use of Delphi methods has focused on attempting …

Mutual Performance Monitoring In Virtual Teams, Nathan Haugejorde Bjornberg

Psychology Theses & Dissertations

The use of virtual teams in organizations has become commonplace (SHRM, 2012). While a great deal of research on teamwork exists, much of it has focused on collocated teams. Spatial and temporal separations inherent in virtual teams make working together as a team more difficult. This research examined a teamwork process previously unexplored within virtual teams -- mutual performance monitoring. An experimental intervention was conducted and outcomes at both the individual and team levels of analysis were examined. A total of 161 participants were assigned to work together in 47 teams on a decision-making task. Participants communicated and worked together …

The Effect Of Online Reviews On Attitude And Purchase Intention: How Consumers Respond To Mixed Reviews, Chatdanai Pongpatipat

Theses and Dissertations in Business Administration

Three studies investigate how consumers respond to mixed reviews under personal and social influences. The first study looks at how individual self-construal influences the way consumers process mixed reviews from professional critics vs. regular consumers. The study finds consumers with an independent (interdependent) self construal to have less favorable attitude and to be less likely to purchase the product when the negative review comes from professional critics (consumers). Study 2 explores how consumption social context determines the way consumers respond to mixed reviews and how consumer knowledge moderates this behavior. For public consumption, the study finds that both attitude and …

An Investigation Of Business Transformation Disruptors At The Military Strategic Command Level, Thomas Bock

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes an empirical research on business transformation disruption in the military. Specifically, this exploratory research seeks a better understanding of disruption of business transformation and some of the factors that are likely to impact the transformation process at the military strategic command level. A lack of empirical studies existing in the literature, coupled with the continuous transformation challenges faced by military organizations, make it necessary to conduct this empirical study of business transformation disruption in the military.

This research was carried out utilizing a two-phase mixed-methods approach. The first phase included qualitative data gathering through a series of …

Assessing The Impact Of Electronic Health Record Systems Implementation On Hospital Patient Perceptions Of Care, Katherine Sofia Palacio Salgar

Engineering Management & Systems Engineering Theses & Dissertations

The delivery of health care services has been impacted by advances in Knowledge Management Information Systems (KMIS) and Information Technology (IT). The literature reveals that Electronic Health Records Systems (EHRs) are a comprehensive KMIS. There is a wide recognition in the body of knowledge that demonstrates the potential of EHRs to transform all aspects of health care services and, in consequence, the performance of Health Care Delivery Organizations (HCDO). Authors of published research also agree that there is a need for more empirical contributions that demonstrate the impact of EHRs upon HCDO. It is argued that in most cases, studies …

Dynamic Capabilities And Resilient Organizations Amid Environmental Jolts, Stav Fainshmidt

Theses and Dissertations in Business Administration

Despite a growing body of research on dynamic capabilities, their contribution to competitive advantage and firm performance, as well as their origins remain unclear. This three-essay dissertation integrates the literatures on dynamic capabilities, environmental jolts, and imprinting theory to examine the following research questions:

1) What is the relationship between dynamic capabilities and firm performance?

2) How do dynamic capabilities influence firm performance during environmental jolts? and

3) What is the role of industry conditions in the development of dynamic capabilities and the dynamic capabilities-performance relationship?

While several scholars have suggested that dynamic capabilities should lead to superior firm performance, …

A Systems-Based Framework For The Assessment Of Performance Measurement System Implementations In R&D Organizations, Kenneth S. Baggett Jr.

Engineering Management & Systems Engineering Theses & Dissertations

Performance measurement is utilized by organizations in all industries, including research and development (R&D). Measures are developed, data are collected, and the measurement results are used to drive the organization. The implicit hope is, of course, that the measures drive the organization to improve. However, literature identifies high failure rates directly related to performance measurement system (PMS) implementations. Establishing the fundamental operational characteristics associated with successful PMSs would provide a significant contribution towards the establishment of PMS assessment criteria. This research addresses this gap through the use of a grounded theory method employed to identify these operational characteristics, assesses the …

Simulation Modeling And Analysis Of Customs-Regulated Container Terminal Operations With Multimodal Transportation, Mariam A. Kotachi

Engineering Management & Systems Engineering Theses & Dissertations

World trade has been increasing dramatically in the past two decades and, as a result, container exchange has grown significantly. Consequently and to meet this increase, several container terminals are expanding and many new ones are being established. A port with one or more container terminals is considered a complex system in which many entities interact to accomplish seamless handling of containers inbound and outbound. The level of complexity is drastically heightened for container terminals containing multimodal transportation systems as they typically involve ships, rail, and trucks arriving to one or more terminals delivering containers of different sizes to several …

Assessing Organizational Effectiveness Through The Competing Values Framework A Data Envelopment Approach, Raghavender Macherla

Engineering Management & Systems Engineering Theses & Dissertations

This study proposes a model to diagnose organizations using the mathematical principles of data envelopment analysis (DEA) to the variables generated using competing values framework (CVF) in order to evaluate overall organizational effectiveness. The notion of organizational effectiveness is abstract and difficult to measure due to its complexity and multi-functional nature. Over the years, measurement of organizational effectiveness has remained a challenge due to the lack of agreement on the factors that should be assessed to determine effectiveness. This research is aimed at shedding some light into this topic by using data envelopment analysis as a tool to measure relative …

Taken For Granted Or Taken With Gratitude? An Examination Of The Differential Effects Of Donations Of Time And Money On Consumers' Evaluation Of Corporate Philanthropy, Ryan Langan

USF Tampa Graduate Theses and Dissertations

This dissertation examines the potential for two forms of corporate philanthropy, donations of time and money, to have differential effects on consumers' response to corporate giving. Drawing upon indirect-reciprocity theory I show that corporate donations of time compared to money elicit a greater desire to reciprocate on the part of consumers. It is found that the influence of corporate donations on consumers' desire to reciprocate occurs through serial mediation, whereby donations of time are perceived as being more effortful than monetary donations. This in turn leads to more altruistic motive attributions, and ultimately greater admiration towards the firm and a …

Pioneers Of Asynchronous Online Education At Religion-Based Institutions Of Higher Education: A Multiple Case Study Exploring The Process Of Adoption Of Online Education At Three Private Catholic Colleges, Alan D. Hansen

Theses and Dissertations

This qualitative study examined the process of adopting online education at three private colleges. All three institutions participating in the study were private Catholic colleges that offered their first online courses in the late 1990s. The research question posed for this study was: Within the participating institutions, how did online education get started and what was the process for its development?

Findings from this research indicated that, for an institution to successfully implement online education, four elements emerged: (a) some form of infrastructure needed to be in place that could support online education, (b) a latent force, referred to as …

The Effect Of Airport Servicescape Features On Traveler Anxiety And Enjoyment, Vanja Bogicevic

USF Tampa Graduate Theses and Dissertations

The physical attributes of the service setting are critical differentiators among service providers that significantly influence customers' emotional responses. Following the changes in the airport industry and addressing the gap in the existing research, this study aims to investigate the relationship between physical servicescape elements, emotional responses of enjoyment and anxiety and word-of-mouth in the context of airport environment.

This study was conducted in three phases. The first phase incorporated an EFA conducted on a pilot study sample of 174 respondents that proposed a six-factor structure of airport service environment. In the second phase of the study, a self-administered online …

Study Abroad As A Transformative Experience: Measuring Transformative Learning Phases And Outcomes, Garrett Anderson Stone

Theses and Dissertations

The purpose of this study was to verify Mezirow's (1978) Transformative Learning Theory as a model to explain how study abroad participation facilitates efforts to internationalize students in higher education. Specifically this study used block-entry, logistic and linear regression models to explore the relationship between transformative learning processes and study abroad outcomes. Data were collected from business students (N =107) at Brigham Young University using a retrospective pretest method. Findings indicated transformative learning was occurring in short term study abroad settings and transformative learning phases were related to increases in Intercultural Competence. These findings were consistent between year cohorts suggesting …

A Global Investigation Of Stakeholder And Contextual Influences On Firm Engagement In Sustainability, Annette M. Nemetz

Dissertations and Theses

Global sustainability issues cross all sectors of society, including businesses, governments, and communities and come with substantial costs. Business organizations are increasingly expected to address sustainability issues in a responsible manner and to disclose socially responsible behaviors accurately and transparently, showing that they are effective at managing and being proactive about sustainability challenges. In light of these pressures and expectations for business organizations, the fundamental research question for this study was whether variation existed in the levels of engagement in sustainability efforts across firms globally, and, more importantly, why such variation existed.

The level of strategic firm engagement in sustainability …

A Change Management Approach To Enhance Facility Maintenance Programs, Stanton P. Brown

Theses and Dissertations

A recent study assigned a grade of D+ on the nation's public infrastructure. Because of this poor asset condition, many organizations tend to respond to maintenance in a reactive mode; however, relying on corrective maintenance leads to increased maintenance costs due to unplanned downtime, increased labor costs, and inefficient use of personnel. To address this situation, asset management (AM) principles should be employed to transition organizations towards a proactive maintenance program. Unfortunately, it has been shown that two-thirds of the organizations failed to implement general change efforts. Therefore, an organizational change management framework should be followed to implement a change …

Interface Evaluation For Open System Architectures, Joshua A. Burger

Theses and Dissertations

This research develops a deterministic interface evaluation framework (IEF) in support of the principles identified in the Modular Open Systems Approach (MOSA). Interface evaluation in weapon system development requires a Decision Analysis (DA) method capable of handling a continuously growing alternative set and functioning with limited availability of senior decision makers. Value Focused Thinking (VFT) is selected as the best method for addressing the parameters of the framework. Inputs from the Medium Altitude Unmanned Aircraft System program office are used. An initial value threshold is established to guide open interface decisions, based on assessments of 15 historical decision scenarios. Open …

Disruption Of Information Technology Projects: The Reactive Decoupling Of Project Management Methodologies, Kurt W. Schmitz

Information Systems & Operations Management Dissertations - Archive

Information Technology projects have migrated toward two dominant Project Management (PM) methodologies. Plan-driven practices provide organizational control through highly structured plans, schedules, and specifications that facilitate oversight by hierarchical bureaucracies. In contrast, agile practices emphasize empowered teams using flexible methods aligned to organizational values reinforced by cultural controls and rituals. While project teams mix and combine practices from both traditions, a stylistic bias remains in the initial project management practices established at the onset of IT projects. A review of existing literature on IT project management serve as a filter on the stylistic biases of these dominant PM paradigms that …

Friends Or Foes?: Examining Social Capital Of International Ngos And Food Security Programs, Mariah Ann Kraner

Dissertations and Theses

Food insecurity and chronic hunger are devastating global problems currently facing more than a billion people. There are many actors involved in the response to stomp out world hunger, including International Non-Governmental Organizations (INGOs). These INGOs, however, work in tumultuous environments with limited resources. This dissertation examines the INGOs involved in the food security dilemma (N=51) to investigate how they use resources to reach hungry populations.

It is hypothesized INGOs use a mix of material resources and social capital to enhance their organizational performance. However, little is known about the impact these resources have on reaching communities in need. Social …