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Articles 181 - 210 of 3153
Full-Text Articles in Business
Optimal Policies And Heuristics To Match Supply With Demand For Online Retailing, Qiyuan Deng, Xiaobo Li, Yun Fong Lim, Fang Liu
Optimal Policies And Heuristics To Match Supply With Demand For Online Retailing, Qiyuan Deng, Xiaobo Li, Yun Fong Lim, Fang Liu
Research Collection Lee Kong Chian School Of Business
Problem definition: We consider an online retailer selling multiple products to different zones over a finite horizon with multiple periods. At the start of the horizon, the retailer orders the products from a single supplier and stores them at multiple warehouses. The retailer determines the products’ order quantities and their storage quantities at each warehouse subject to its capacity constraint. At the end of each period, after random demands in the period are realized, the retailer chooses the retrieval quantities from each warehouse to fulfill the demands of each zone. The objective is to maximize the retailer’s expected profit over …
An Exponential Cone Programming Approach For Managing Electric Vehicle Charging, Li Chen, Long He, Yangfang (Helen) Zhou
An Exponential Cone Programming Approach For Managing Electric Vehicle Charging, Li Chen, Long He, Yangfang (Helen) Zhou
Research Collection Lee Kong Chian School Of Business
To support the rapid growth in global electric vehicle adoption, public charging of electric vehicles is crucial. We study the problem of an electric vehicle charging service provider, which faces (1) stochastic arrival of customers with distinctive arrival and departure times, and energy requirements as well as (2) a total electricity cost including demand charges, costs related to the highest per-period electricity used in a finite horizon. We formulate its problem of scheduling vehicle charging to minimize the expected total cost as a stochastic program (SP). As this SP is large-scale, we solve it using exponential cone program (ECP) approximations. …
The Effect Of Nationalism On Governance Choices In Cross-Border Collaborations, Gokhan Ertug, Ilya R. P. Cuypers, Douglas Dow, Jesper Edman
The Effect Of Nationalism On Governance Choices In Cross-Border Collaborations, Gokhan Ertug, Ilya R. P. Cuypers, Douglas Dow, Jesper Edman
Research Collection Lee Kong Chian School Of Business
We examine how nationalism influences governance choice in cross-border collaborations. While nationalism has historically been within the purview of political scientists, we demonstrate its relevance to management scholars by theorizing how nationalist attitudes and behaviors among decision-makers might shape strategic decisions about collaborations with foreign partners. Drawing on insights from the social psychology literature, we theorize how two attitudes commonly associated with nationalism, i.e., lower levels of trust and an unwillingness to work with foreigners, may increase decision-makers’ concerns about opportunistic behavior and invasiveness in cross-border collaborations. Integrating these insights into two key theories of governance choice, i.e., transaction cost …
The Downstream Impact Of Upstream Tariffs: Evidence From Investment Decisions In Supply Chains, Thorsten Martin, Clemens A. Otto
The Downstream Impact Of Upstream Tariffs: Evidence From Investment Decisions In Supply Chains, Thorsten Martin, Clemens A. Otto
Research Collection Lee Kong Chian School Of Business
We study how US manufacturing firms' investment responds to tariff reductions in supplier industries. Our estimates, based on tariff reductions following multinational trade agreements, suggest that a hypothetical 10% reduction of all upstream tariffs would increase downstream investment by 4% to 6%. This estimate is not explained by decreasing uncertainty and stems from tariff reductions for homogeneous and low-R\&D inputs, consistent with the investment response resulting from cost reductions rather than superior foreign technology embodied in imported inputs. Evidence from an instrumental variable estimation using the sudden increase in Chinese import penetration suggests that import competition also increases downstream investment.
A Regulatory Focus Theory Perspective On The Dynamics Between Action And Power, Shereen Fatimah, Hun Whee Lee, Lance D.. Ferris, Henry R. Young
A Regulatory Focus Theory Perspective On The Dynamics Between Action And Power, Shereen Fatimah, Hun Whee Lee, Lance D.. Ferris, Henry R. Young
Research Collection Lee Kong Chian School Of Business
Building on the strong consensus that the experience of power motivates individuals to take action, prior research postulates a positively reinforcing cycle wherein taking action leads to power, which in turn leads to subsequent actions. Applying regulatory focus theory, we differentiate between promotion-oriented and prevention-oriented actions to develop a within-person theory of when and why promotion-oriented and prevention-oriented actions should relate to power, and vice-versa. Across two studies, we find that when employees engaged in promotive voice behaviors, they were more likely to experience a sense of power; this effect was amplified for employees with trait promotion focus. When employees …
Appointment Scheduling With Delay Tolerance Heterogeneity, Shuming Wang, Jun Li, Marcus Ang, Tsan Sheng Ng
Appointment Scheduling With Delay Tolerance Heterogeneity, Shuming Wang, Jun Li, Marcus Ang, Tsan Sheng Ng
Research Collection Lee Kong Chian School Of Business
In this study, we investigate an appointment sequencing and scheduling problem with heterogeneous user delay tolerances under service-time uncertainty. We aim to capture the delay-tolerance effect with heterogeneity, in an operationally effective and computationally tractable fashion, for the appointment scheduling problem. To this end, we first propose a Tolerance-Aware Delay (TAD) index that incorporates explicitly the user-tolerance information in delay evaluation. We show that the TAD index enjoys decision-theoretical rationale in terms of Tolerance Sensitivity, Monotonicity, Convexity and Positive Homogeneity, which enables it to incorporate the frequency and intensity of delays over the tolerance in a coherent manner. Specifically, the …
From The Guest Editors: The Human Side Of The Future Of Work: Understanding The Role People Play In Shaping A Changing World, Jochen I. Menges, Lauren C. Howe, Erika Hall, Jon M. Jachimowicz, Sharon K. Parker, Riki Takeuchi, Abhijeet K. Vadera, Ashley Whillans, Susan K. Cohen
From The Guest Editors: The Human Side Of The Future Of Work: Understanding The Role People Play In Shaping A Changing World, Jochen I. Menges, Lauren C. Howe, Erika Hall, Jon M. Jachimowicz, Sharon K. Parker, Riki Takeuchi, Abhijeet K. Vadera, Ashley Whillans, Susan K. Cohen
Research Collection Lee Kong Chian School Of Business
For as long as there has been work, there has been a “future of work,” through humans’ ingenuity and drive to get things done easier, faster, and better. With the industrial revolution, efforts to shape a better future of work were dominated by improvements in machinery that soon led to fears that these machines might take away jobs from workers, enriching the rich and leaving the poor poorer (Allen, 2017). Later, John Maynard Keynes (1930) optimistically predicted technological unemployment (a net loss of jobs due to shifts in the nature of work outpacing the economy’s ability to redeploy talent) would …
Ceo Humility And Corporate Social Irresponsibility: Evidence Based On A New Unobtrusive Measure, Amy Y. Ou, Qian Lu, Xina Li, Chi-Nien Chung, Guoli Chen
Ceo Humility And Corporate Social Irresponsibility: Evidence Based On A New Unobtrusive Measure, Amy Y. Ou, Qian Lu, Xina Li, Chi-Nien Chung, Guoli Chen
Research Collection Lee Kong Chian School Of Business
Chief executive officers (CEOs) are expected to guard their firms against corporate social irresponsibility (CSIR) incidents. In this study, we hypothesize that CEO humility relates negatively to CSIR occurrence and positively to correction because of CEO preferences for protecting stakeholder interests and employing systematic information processing. These associations are stronger in industries with a high number of CSIR incidents and when top management teams have a higher ratio of gender and racial minorities. We develop and validate a new unobtrusive measure of CEO humility by using automated, objective behavioral indicators derived from earnings conference call transcripts. Our arguments and hypotheses …
A Theory Of Host Country Sentiments: An Illustration In Cross-Border Acquisitions, Daphne W. Yiu, William P. Wan, Xiaocong Tian, Kelly Xing Chen
A Theory Of Host Country Sentiments: An Illustration In Cross-Border Acquisitions, Daphne W. Yiu, William P. Wan, Xiaocong Tian, Kelly Xing Chen
Research Collection Lee Kong Chian School Of Business
Capitalizing on massive sentiment diffusion and mobilization aided by mass media and social media nowadays, we introduce a general theory of host country sentiments to illuminate the granular, context-situated, and time dynamic power of social sentiments. We posit that host country is a value-laden context wherein a foreign entity’s strategic action stimulates host country stakeholders’ social sentiments and engagement in systems of discourses (“sentiment arousal”), mobilizes social sentiments toward the foreign entity (“sentiment competence”), and legitimizes social sentiments and the strategic action of the foreign entity (“sentiment resonance”). To test our theory, we employ a context of inward acquisitions by …
My Manager Endorsed My Coworkers’ Voice: Understanding Observers’ Positive And Negative Reactions To Managerial Endorsement Of Coworker Voice., Emily Poulton, Szu-Han Joanna Lin, Shereen Fatimah, Cony Ho, Lance Ferris, Russell Johnson
My Manager Endorsed My Coworkers’ Voice: Understanding Observers’ Positive And Negative Reactions To Managerial Endorsement Of Coworker Voice., Emily Poulton, Szu-Han Joanna Lin, Shereen Fatimah, Cony Ho, Lance Ferris, Russell Johnson
Research Collection Lee Kong Chian School Of Business
Research on managerial voice endorsement has primarily focused on the processes and conditions through which voicers receive their managers’ endorsement. We shift this focus away from the voicers, focusing instead on the dual reactions that endorsement generates for observing employees. Drawing from an approach-avoidance framework, we propose that managerial endorsement of coworker voice could be perceived as a positive and negative stimulus for observers, prompting them to approach opportunities and avoid threats, respectively. Results from a pre-registered experiment and a multi-wave, multi-source field study revealed that managerial endorsement of coworker voice was positively related to observers’ voice instrumentality, thus prompting …
Predicting Personality Or Prejudice? Facial Inference In The Age Of Artificial Intelligence, Shilpa Madan, Gayoung Park
Predicting Personality Or Prejudice? Facial Inference In The Age Of Artificial Intelligence, Shilpa Madan, Gayoung Park
Research Collection Lee Kong Chian School Of Business
Facial inference, a cornerstone of person perception, has traditionally been studied through human judgments about personality traits and abilities based on people's faces. Recent advances in artificial intelligence (AI) have introduced new dimensions to this field, employing machine learning algorithms to reveal people's character, capabilities, and social outcomes based just on their faces. This review examines recent research on human and AI-based facial inference across psychology, business, computer science, legal, and policy studies to highlight the need for scientific consensus on whether or not people's faces can reveal their inner traits, and urges researchers to address the critical concerns …
Geographic Links And Predictable Returns, Zuben Jin, Frank Weikai Li
Geographic Links And Predictable Returns, Zuben Jin, Frank Weikai Li
Research Collection Lee Kong Chian School Of Business
Using establishment-level data of U.S. public firms, we construct a novel measure of geographic linkage between firms. We show that the returns of geography-linked firms have strong predictive power for focal firm returns and fundamentals. This effect is distinct from other cross-firm return predictability and is not easily attributable to risk-based explanations. It is more pronounced for focal firms that receive lower investor attention, are more costly to arbitrage, and during high sentiment periods. The cross-firm information spillovers and return predictability are also stronger for geographic peers with economic linkages and with positive information. Our results are broadly consistent with …
Establishing The Importance Of Co-Creation And Self-Efficacy In Creative Collaboration With Artificial Intelligence, Jack Mcguire, David De Cremer, Tim Van De Cruys
Establishing The Importance Of Co-Creation And Self-Efficacy In Creative Collaboration With Artificial Intelligence, Jack Mcguire, David De Cremer, Tim Van De Cruys
Research Collection Lee Kong Chian School Of Business
The emergence of generative AI technologies has led to an increasing number of people collaborating with AI to produce creative works. Across two experimental studies, in which we carefully designed and programmed state-of-the-art human–AI interfaces, we examine how the design of generative AI systems influences human creativity (poetry writing). First, we find that people were most creative when writing a poem on their own, compared to first receiving a poem generated by an AI system and using sophisticated tools to edit it (Study 1). Following this, we demonstrate that this creativity deficit dissipates when people co-create with—not edit—AI and establish …
Reeling In The Slack: An Integrative Review To Reinstate Slack As A Central Theoretical Construct For Management Research, Matthew P. Mount, Gokhan Ertug, Korcan Kavusan, Gerard George, Tengjian Zou
Reeling In The Slack: An Integrative Review To Reinstate Slack As A Central Theoretical Construct For Management Research, Matthew P. Mount, Gokhan Ertug, Korcan Kavusan, Gerard George, Tengjian Zou
Research Collection Lee Kong Chian School Of Business
Slack is a prominent construct in management research, shown to be relevant for a wide range of phenomena. Yet, despite slack’s prominence and breadth of application, our review reveals a lack of clarity and consistency in the categorization, theorizing, and measurement of various types and forms of slack. This has led to differences in the characterization and treatment of seemingly identical kinds of slack, which prevents the full exploitation of the conceptual depth of the slack construct and thus the creation of robust knowledge about slack resources. Based on a review of 229 studies which explicitly theorized about slack, we …
Who Profits From Trading Options?, Jianfeng Hu, Antonia Kirilova, Gilbert Seongkyu Park, Doojin Ryu
Who Profits From Trading Options?, Jianfeng Hu, Antonia Kirilova, Gilbert Seongkyu Park, Doojin Ryu
Research Collection Lee Kong Chian School Of Business
We use account-level transaction data to examine trading styles and profitability in a leading derivatives market. Approximately 66% of active retail investors predominantly hold simple, one-sided positions in only one class of options, whereas institutional investors are more likely to use complex strategies. Hypothesizing that the complexity of trading styles reflects investors' skills, we examine the effect of options trading styles on investment performance. We find that retail investors using simple strategies lose to the rest of the market. For both retail and institutional investors, selling volatility is the most successful strategy. We conclude that these style effects are persistent …
Price Discovery On Decentralized Exchanges, Agostino Capponi, Ruizhe Jia, Shihao Yu
Price Discovery On Decentralized Exchanges, Agostino Capponi, Ruizhe Jia, Shihao Yu
Research Collection Lee Kong Chian School Of Business
Decentralized exchanges (DEXs) allow traders to express their willingness to pay for quick execution through a public priority fee bidding mechanism. This influences the trading strategy of informed traders and creates a distinct price discovery process on DEXs compared to centralized exchanges. We present empirical evidence that high-fee DEX trades contain more private information. Informed traders bid high fees not only to avoid execution risk from blockchain congestion, but also to compete for execution priority. Using a dataset of Ethereum mempool orders, we demonstrate that informed traders employ a ``jump bidding'' strategy, placing high initial bids to deter potential competitors.
Locking In Overseas Buyers Amid Geopolitical Conflicts, Di Fan, Pengcheng Ma, Lin Cui, Daphne W. Yiu
Locking In Overseas Buyers Amid Geopolitical Conflicts, Di Fan, Pengcheng Ma, Lin Cui, Daphne W. Yiu
Research Collection Lee Kong Chian School Of Business
Geopolitical conflicts, particularly economic ones, introduce significant uncertainties into the global supply chain. The impact of these conflicts on cross-border buyer-supplier transactions remains underexplored, as does the capability of global suppliers to mitigate such risks by locking in their foreign buyers. Employing a combined perspective of resource dependence theory and transaction cost economics, we examine a natural experiment to investigate the effects of the 2018 U.S.-China trade war on the transactional relationships between Chinese suppliers and their U.S. buyers. Our study reveals that the trade war generally adversely affected these buyer-supplier transactional relationships, leading to a negative abnormal transaction value …
Green Bond Premiums In The Asia-Pacific And European Markets, Parath Wongaree, Chiyachantana N. Chiraphol, Kuan Yong David Ding, Wasin Siwasarit
Green Bond Premiums In The Asia-Pacific And European Markets, Parath Wongaree, Chiyachantana N. Chiraphol, Kuan Yong David Ding, Wasin Siwasarit
Research Collection Lee Kong Chian School Of Business
We examine green bond premiums in the primary and secondary bond markets in the Asia-Pacific and Europe. In both regions, green bond yields are significantly lower than those of conventional bonds in the primary market, indicating that a green bond premium exists. Asia-Pacific investors in the secondary market are more willing to accept lower yields than European ones. We find that green bonds have a lower risk than conventional bonds. Investment grade issuers, financial sector issuers, and local currency green bonds are associated with lower yields due to their stronger reputation, higher credit ratings, and absence of foreign exchange risk.
Competing With The Platform: Complementor Positioning And Cross-Platform Response To Entry, Aldona Kapacinskaite, Ahmadreza Mostajabi
Competing With The Platform: Complementor Positioning And Cross-Platform Response To Entry, Aldona Kapacinskaite, Ahmadreza Mostajabi
Research Collection Lee Kong Chian School Of Business
Research SummaryThis study contrasts traditional entry dynamics with platform owner entry into a complementor market and examines cross-platform complementor response to competition with the platform. Generalists experience low repositioning cost and are more likely to shift effort away, while specialists focus their effort on the focal platform. We examine Apple's “Files” app entry and find support for our hypotheses: generalists shift effort toward the competing platform, while specialists double down on the focal platform. Moreover, empirically comparing Apple's entry with that of other large firms, we find that only the platform owner elicits a strong complementor response. This article contributes …
Perceived Context Typicality And Beliefs In The Generalizability Of Management Research Findings, Przemyslaw Hensel, Adam Tatarynowicz
Perceived Context Typicality And Beliefs In The Generalizability Of Management Research Findings, Przemyslaw Hensel, Adam Tatarynowicz
Research Collection Lee Kong Chian School Of Business
Despite growing calls for a greater internationalization of management research, the discipline still struggles with the challenge of integrating diverse national contexts. While recent decades have seen a change toward a more equitable treatment of all national contexts, the belief that research conducted outside the United States is less generalizable remains strong. In this research note, we explore the general perceptions of what is considered a “typical” study context by associating them with authors' variable tendencies to report threats to external validity. Using a sample of 400 papers from seven top-tier management journals, we find that research based on non-US …
Becoming An Effective Jibs Reviewer, A. Rebecca Reuber, Shameem Prashantham, Liang Chen
Becoming An Effective Jibs Reviewer, A. Rebecca Reuber, Shameem Prashantham, Liang Chen
Research Collection Lee Kong Chian School Of Business
No abstract provided.
Cds Channels Of Influence On Discretionary Accruals, Hao Cheng, Kian Guan Lim
Cds Channels Of Influence On Discretionary Accruals, Hao Cheng, Kian Guan Lim
Research Collection Lee Kong Chian School Of Business
Existing studies indicated that firm debt holders can use the credit default swap (CDS) market to hedge their credit risk, and thus they would reduce their monitoring of the firms, leading to largely distressed firms shirking and increasing positive abnormal earnings accruals. Besides providing insurance, however, the CDS spreads also perform price discovery of credit risk information sought by trade creditors and potential lenders who are not protected. High absolute abnormal discretionary accruals or bad earnings quality, especially negative abnormal accruals, would lead adverse CDS price signals that are very costly to the firm. This compels the firm under nondistressed …
Business Model Choice For Heavy Equipment Manufacturer, Philippe Blaettchen, Niyazi Taneri, Sameer Hasija
Business Model Choice For Heavy Equipment Manufacturer, Philippe Blaettchen, Niyazi Taneri, Sameer Hasija
Research Collection Lee Kong Chian School Of Business
Technological advances enable new business models for heavy equipment manufacturers wherein customers access equipment without ownership. We seek to understand the profitability and environmental performance of different emerging business models in light of salient economic and operational factors. We develop a game-theoretic model to identify the optimal choice between a traditional ownership-based business model and two access-based models: servicization and peer-to-peer sharing. After-sales services, equipment characteristics, usage environments, and fuel prices affect this choice. We also provide a novel framework to analyze business models’ environmental impact, which incorporates trade-offs between economic value and environmental costs and shows that all models …
The Responsible Research In Business And Management (Rrbm) Community: Responsible Management Education And Impactful Research, Howard Thomas
The Responsible Research In Business And Management (Rrbm) Community: Responsible Management Education And Impactful Research, Howard Thomas
Research Collection Lee Kong Chian School Of Business
Recently there has been a noticeable ‘turning point’ in the thinking of business school leaders and their stakeholders about the impact, purpose and value of business schools in society. Evidence from faculty, students and professional organisations, such as the Aspen Institute surveys in the United States of America (US) and the European Foundation for Management Development (EFMD) manifesto on the future of management education, clearly suggests that there should be a much greater focus on tackling pressing societal issues, including sustainability (e.g., the UN Sustainable Development Goals), inequality, and social and financial inclusion. More balanced and holistic models of management …
Formal Versus Informal Supervisor Socio-Emotional Support Behaviours And Employee Trust: The Role Of Cultural Power Distance, Jaee Cho, S. Arzu Wasti, Krishna Savani, Hwee Hoon Tan, Michael W. Morris
Formal Versus Informal Supervisor Socio-Emotional Support Behaviours And Employee Trust: The Role Of Cultural Power Distance, Jaee Cho, S. Arzu Wasti, Krishna Savani, Hwee Hoon Tan, Michael W. Morris
Research Collection Lee Kong Chian School Of Business
This research investigates how formal versus informal supervisor support behaviours shape employees' affect- and cognition-based trust across cultures of varying power distance. Using data from in-depth interviews, Study 1 found that trust-enhancing supervisor behaviours were more formal, status conscious and imposing in India (a high power distance culture) than in the Netherlands (a low power distance culture); unlike in India, supervisors acted more like friends or equals with their subordinates in the Netherlands. Using vignettes, Study 2 found that, compared to informal support behaviours, formal support behaviours increased both affect- and cognition-based trust among Indian participants, but among US participants, …
Nonstandard Errors, Albert J. Menkvelt, Anna Dreber, Et Al., Shihao Yu, Bart Zhou Yueshen, Emiliano Sebastian Pagnotta
Nonstandard Errors, Albert J. Menkvelt, Anna Dreber, Et Al., Shihao Yu, Bart Zhou Yueshen, Emiliano Sebastian Pagnotta
Research Collection Lee Kong Chian School Of Business
In statistics, samples are drawn from a population in a data-generating process (DGP). Standard errors measure the uncertainty in estimates of population parameters. In science, evidence is generated to test hypotheses in an evidence-generating process (EGP). We claim that EGP variation across researchers adds uncertainty: Non-standard errors (NSEs). We study NSEs by letting 164 teams test the same hypotheses on the same data. NSEs turn out to be sizable, but smaller for better reproducible or higher rated research. Adding peer-review stages reduces NSEs. We further find that this type of uncertainty is underestimated by participants.
The Effect Of Carbon Pricing On Firm Performance: Worldwide Evidence, Tinghua Duan, Frank Weikai Li, Hong Zhang
The Effect Of Carbon Pricing On Firm Performance: Worldwide Evidence, Tinghua Duan, Frank Weikai Li, Hong Zhang
Research Collection Lee Kong Chian School Of Business
Economists recommend combating climate change with carbon pricing; however, a major block to pricing emissions is concerns about economic costs. This paper examines the impacts of carbon pricing initiatives on the operating performance and market value of publicly listed firms around the world. Using the staggered enactment of carbon pricing initiatives across jurisdictions and a triple difference approach, we find a significant reduction in the profitability and value of carbon-intensive firms relative to low-emission firms after the enactment of carbon pricing policies. The reduction in firm profits is driven by both a decrease in sales growth and an increase in …
On-Site Sensory Experience Boosts Acceptance Of Cultivated Chicken, Mark Chong, Angela K. Y. Leung, Tricia Marjorie Fernandez
On-Site Sensory Experience Boosts Acceptance Of Cultivated Chicken, Mark Chong, Angela K. Y. Leung, Tricia Marjorie Fernandez
Research Collection Lee Kong Chian School Of Business
This study set out to assess if presenting cultivated chicken in the context of a familiar meal, in a familiar dining setting, would motivate repeat consumption and recommendation. A survey of 107 diners was conducted at Huber's Butchery and Bistro in Singapore – the world's first butchery to serve cultivated meat – from April to June 2023. The findings showed that eating cultivated chicken significantly boosted post-consumption acceptance levels. In addition, cultivated chicken's tastiness may be a more important factor than its integration into a familiar meal or dish in fostering repeat consumption. Implications for the cultivated meat industry, limitations, …
Nonstandard Errors, Albert J. Menkeld, Shihao Yu, Et Al.
Nonstandard Errors, Albert J. Menkeld, Shihao Yu, Et Al.
Research Collection Lee Kong Chian School Of Business
Duplicate record, see https://ink.library.smu.edu.sg/lkcsb_research/7633/. In statistics, samples are drawn from a population in a data-generating process (DGP). Standard errors measure the uncertainty in estimates of population parameters. In science, evidence is generated to test hypotheses in an evidence-generating process (EGP). We claim that EGP variation across researchers adds uncertainty - nonstandard errors (NSEs). We study NSEs by letting 164 teams test the same hypotheses on the same data. NSEs turn out to be sizable, but smaller for more reproducible or higher rated research. Adding peer-review stages reduces NSEs. We further find that this type of uncertainty is underestimated by …
Autonomous Stores: How Levels Of In-Store Automation Affect Store Patronage, Sabine Benoit, Birgit Altrichter, Dhruv Grewal, Carl-Philip Ahlbom
Autonomous Stores: How Levels Of In-Store Automation Affect Store Patronage, Sabine Benoit, Birgit Altrichter, Dhruv Grewal, Carl-Philip Ahlbom
Research Collection Lee Kong Chian School Of Business
Autonomous stores operate without needing on -site staff present to support and monitor customers. This study seeks to determine which autonomous stores are most likely to succeed. By adapting convenience theory and drawing on secondary and qualitative data, the authors identify unique features of autonomous stores that constitute convenience dimensions: options for check -in (access convenience), staff support (assistance convenience), check -out (transaction convenience), and to allow customers to check their itemized baskets (verification convenience). Perceptions of convenience, autonomy, and safety explain the influences of unique store features. A conjoint experiment provides a test of the direct effects of each …