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Articles 151 - 180 of 3153
Full-Text Articles in Business
Smart Heuristics In Business Relationships: Toward A Typology, Jochen Reb, Nilotpal Jha
Smart Heuristics In Business Relationships: Toward A Typology, Jochen Reb, Nilotpal Jha
Research Collection Lee Kong Chian School Of Business
Purpose – The purpose of this paper is to develop a typology of heuristics in business relationships. We distinguish between four categories: (1) general heuristics used in the context of a business relationship but that may also (and are often) used in other contexts; (2) relational context heuristics that are typically used in a relational context; (3) relational information heuristics that rely on relational information and (4) genuine relational heuristics that use relational information and are applied in relational contexts. Design/methodology/approach – We draw on existing literature on heuristics and business relationships to inform our conceptual paper. Findings – We …
Multinational Platforms And Legitimacy Spillovers, Sali Li, Maximilian Stallkamp, Noman Shaheer, Liang Chen
Multinational Platforms And Legitimacy Spillovers, Sali Li, Maximilian Stallkamp, Noman Shaheer, Liang Chen
Research Collection Lee Kong Chian School Of Business
Multinational platforms (MNPs), such as TikTok, Grab, and Airbnb, are facing sig nificant legitimacy challenges in foreign markets. While some of these challenges are similar to those experienced by conventional multinational enterprises (MNEs), the platform-based business models of MNPs, which create value primarily through networks of external users and complementors, rather than through hierarchically controlled foreign subsidiaries, lead to unique legitimacy challenges and open up novel strategies for overcoming them. We explore how MNPs can leverage legiti macy spillovers from their complementors to overcome legitimacy challenges and establish credibility in new markets. We propose that effective governance and stra tegic …
Assessing Divergence And Convergence In The Design Process: Results From Two Experiments, Arlindo Silva, Tamas Makany, Matt Chiu
Assessing Divergence And Convergence In The Design Process: Results From Two Experiments, Arlindo Silva, Tamas Makany, Matt Chiu
Research Collection Lee Kong Chian School Of Business
It is often assumed that the design process comprises divergent and convergent thinking cycles. Although many authors studied the design process in depth, a quantification of divergence and convergence is yet to be established. This paper attempts to quantify divergence and convergence in the design process for teams of design students. Student submissions from two independent design-related courses from two Universities are analysed for divergent and convergent thinking. Such an approach uses Natural Language Processing to harvest existing student submissions in written documents and converts them into a 'real-time' dashboard for feedback that can be used in multiple ways: searching …
Universal Return And Factor Timing, Poh Ling Neo, Chyng Wen Tee, Jeroen Kerkhof
Universal Return And Factor Timing, Poh Ling Neo, Chyng Wen Tee, Jeroen Kerkhof
Research Collection Lee Kong Chian School Of Business
The authors highlight the shortcomings of commonly used performance graphs in assessing and comparing investment returns. This paper's main conceptual contribution is the introduction of Universal Return (UR) - a visual method to evaluate and rank investment strategies that challenges the traditional focus on raw performance statistics. The authors argue that the ranking of investment performance when viewed from a pool of investors over different entry time is more important than its overall absolute returns, as it better aligns investment analysis with the needs of investors, who are primarily concerned with identifying currently successful strategies or managers rather than dwelling …
Personality Dynamics Turn Positive And Negative Mood Into Creativity, Ronald Bledow, Jana Kuhnel, Julius Kuhl
Personality Dynamics Turn Positive And Negative Mood Into Creativity, Ronald Bledow, Jana Kuhnel, Julius Kuhl
Research Collection Lee Kong Chian School Of Business
Introduction: Research on the link between affect and creativity rests on the assumption that creativity unfolds as a stimulus-driven response to affective states. We challenge this assumption and examine whether personality dynamics moderate the relationship of positive and negative mood with creativity. Theoretical Model: According to our model, personality dynamics that generate and maintain positive affect and down-regulate negative affect energize creativity. Based on this model, we expect high creativity in response to negative mood if people engage in self-motivation and achieve a reduction in negative mood. We further derive that individual differences in action versus state orientation moderate the …
Liberalizing Home-Based Business, Sumit Agarwal, Tien Foo Sing, Changcheng Song, Jian Zhang
Liberalizing Home-Based Business, Sumit Agarwal, Tien Foo Sing, Changcheng Song, Jian Zhang
Research Collection Lee Kong Chian School Of Business
Working at home benefits entrepreneurs by lowering fixed costs and allowing them to engage in joint market and household production. We evaluate a large-scale reform in Singapore, the Home Office Scheme, that allowed business creation at one's residential property and study whether home-based entrepreneurship spurs entrepreneurial activities. The difference-in-differences estimate shows that the reform led to a significantly higher level of business creation and that the firms newly created in response to the reform had a higher survival rate. The effect is more pronounced for low-income female individuals and industries with high startup capital, implying that financial constraints and nonpecuniary …
Fomo And The Ico: The Changing Salience Of Quality Signals, Simon J.D. Schillebeeckx, Sandzhar Tazhibaev, Johannes Gartner
Fomo And The Ico: The Changing Salience Of Quality Signals, Simon J.D. Schillebeeckx, Sandzhar Tazhibaev, Johannes Gartner
Research Collection Lee Kong Chian School Of Business
The manuscript investigates whether the individual personality trait, Fear of Missing Out (FOMO)—typically considered negative—influences the willingness of individuals to contribute to Initial Coin Offerings (ICOs), a phenomenon that emerged after the blockchain revolution. We conducted both qualitative and quantitative work in this space and present the results of an international survey, including a conjoint experiment. Theoretically, we anchor our study in signaling theory and propose that signal valence (the positive or negative interpretation of a signal) can diverge from signal intent. Specifically, we find that candidate ICO funders with strong FOMO behave predictably irrationally. They are more likely to …
Trust Building Across And Within Cultures: A Study Of Guinea, West Africa, And China, Hwee Hoon Tan, Xiushun Sun, Yue Wang
Trust Building Across And Within Cultures: A Study Of Guinea, West Africa, And China, Hwee Hoon Tan, Xiushun Sun, Yue Wang
Research Collection Lee Kong Chian School Of Business
Adopting a cross-cultural perspective, this study provides insights into how Chinese multinational corporations (MNCs) with a focus on Confucian values, builds trust and contributes to the globalization process in African settings, specifically Guinea. Using a mixed-methods methodology, we explore the dynamics of trust relationships within and across cultures. In Study 1, semi-structured interviews were conducted with 19 Chinese supervisors, 20 Guinean supervisors and 19 Guinean workers. We found Chinese expatriates to emphasize ability and integrity in trust building while Guinean workers care more about benevolence. Drawing on the insights of study 1, we proposed a model of interpersonal trust within …
Flexible Vs. Dedicated Technology Choice In The Presence Of Multiproduct Subscription Programs, Liling Lu, Onur Boyabatli, Sarah Yini Gao
Flexible Vs. Dedicated Technology Choice In The Presence Of Multiproduct Subscription Programs, Liling Lu, Onur Boyabatli, Sarah Yini Gao
Research Collection Lee Kong Chian School Of Business
Recently, automotive manufacturers have started offering multi-car subscription programs that give customers access to a menu of car models with possibility of switching between the models. The maintenance and depreciation costs during the program are borne by the manufacturers before the cars are sold in the pre-owned market. This paper studies how offering such a subscription program shapes the firm’s flexible versus dedicated technology choice and capacity investment decisions. We consider a two-product firm that makes these decisions under uncertain demand in a single subscription period. The firm faces two types of demand based on which product is requested at …
An Integrative, Systematic Review Of The Situational Judgment Test Literature, Sven Kepes, Sheila K. Keener, Filip Lievens, Michael A. Mcdaniel
An Integrative, Systematic Review Of The Situational Judgment Test Literature, Sven Kepes, Sheila K. Keener, Filip Lievens, Michael A. Mcdaniel
Research Collection Lee Kong Chian School Of Business
Situational judgment tests (SJTs) are popular assessment approaches that present scenarios describing situations that one may experience in a job. Due to its long history and cross-disciplinary nature, today’s SJT literature is quite fragmented. In this integrative review, we start by systematically taking stock and synthesizing the SJT literature from the different scientific disciplines via bibliometric techniques on 524 unique documents. We identify six literature clusters (i.e., SJTs in the medical sciences, SJTs in personnel selection, methodological issues and SJTs for specific constructs, SJTs to assess emotional intelligence and related constructs, technological advances in SJTs, SJTs for teacher assessment and …
Short-Term Personality Development And Early Career Success: Two Longitudinal Studies During The Post-Graduation Transition, Mary-Louise Hotze, Zihan Liu, Chu Chu, Erica Baranski, Kevin A. Hoff
Short-Term Personality Development And Early Career Success: Two Longitudinal Studies During The Post-Graduation Transition, Mary-Louise Hotze, Zihan Liu, Chu Chu, Erica Baranski, Kevin A. Hoff
Research Collection Lee Kong Chian School Of Business
Objective: Investigate short-term personality development during the post-graduation transition. Background: Prior research indicates that long-term personality development matters for employment outcomes. However, this evidence is primarily limited to multi-year longitudinal studies. This research switches the focus to personality changes during a shorter, impactful life transition. Method: We examined how short-term personality development during the 14-month post-graduation transition relates to early career outcomes among two diverse samples of graduates from universities (N = 816) and community colleges (N = 567). We used latent growth curve models to examine associations between career outcomes measured 14 months after graduation with initial personality levels …
Finding Purpose In Higher Education: Insights From The Distinctive Career Of Professor Rajani Naidoo, Howard Thomas
Finding Purpose In Higher Education: Insights From The Distinctive Career Of Professor Rajani Naidoo, Howard Thomas
Research Collection Lee Kong Chian School Of Business
The author explores Professor Rajani Naidoo’s inspiring journey in higher education, marked by advocacy, leadership, and a commitment to social justice. Born in apartheid South Africa, Rajani’s formative experiences with inequality shaped her lifelong dedication to equity in education. Her academic path took her to the University of Bath, where she directed the International Centre for Higher Education Management, emphasising interdisciplinary research and ethical leadership. Now Deputy Vice-Chancellor at the University of Exeter, she drives cultural change and inclusivity. Rajani’s work challenges competitive norms, advocates global collaboration, and envisions universities as agents of societal good. Her story exemplifies purpose-driven academic …
Which Idea To Pursue? Gender Differences In Novelty Avoidance During Creative Idea Selection, Mengzi Jin, Roy Y. J. Chua
Which Idea To Pursue? Gender Differences In Novelty Avoidance During Creative Idea Selection, Mengzi Jin, Roy Y. J. Chua
Research Collection Lee Kong Chian School Of Business
Despite women having made significant progress in the modern workforce, gender gaps are still evident in creative work. In this paper, we propose that, although women and men are equally capable of generating creative ideas, gender differences emerge during the idea-selection stage. Specifically, compared with men, women engage in higher novelty avoidance during idea selection—the degree to which one selects an idea that is less novel than the most novel idea one has generated. In two laboratory studies and a field survey involving creative professionals, we found significant gender differences in novelty avoidance during idea selection and identified women’s concerns …
Validity Of Social Media Assessments In Personnel Selection: A Systematic Review Of The Initial Evidence, Franz W. Mönke, Nicolas Roulin, Filip Lievens, Marie Therese Bartossek, Philipp Schäpers
Validity Of Social Media Assessments In Personnel Selection: A Systematic Review Of The Initial Evidence, Franz W. Mönke, Nicolas Roulin, Filip Lievens, Marie Therese Bartossek, Philipp Schäpers
Research Collection Lee Kong Chian School Of Business
Approximately two out of three recruiters report screening candidates’ KSAOs (knowledge, skills, abilities, and other characteristics like personality) or hireability based on social media platforms (e.g., Facebook, LinkedIn), often referred to as cybervetting. However, various researchers cautioned against engaging in this emerging practice due to questions about the validity of social media assessments. Therefore, we conducted a systematic review to summarize initial research on the psychometric properties of social media assessments: Reliability, construct-related validity, and criterion-related validity. Our literature search yielded 12 studies with 536 raters and 2,019 ratees, and most of these studies addressed personality traits. We found that …
Efmd’S View Of Critical Issues Of Gender Equality And Diversity In Business Schools, Eric Cornuel, Matthew Wood, Howard Thomas
Efmd’S View Of Critical Issues Of Gender Equality And Diversity In Business Schools, Eric Cornuel, Matthew Wood, Howard Thomas
Research Collection Lee Kong Chian School Of Business
Since its foundation in 1971, EFMD has maintained a resolute and firm belief in socially responsible management education. Over that period, European management educators have formed sound, balanced, and generally collaborative relationships with business, government, and civil society stakeholders who are often the providers of core funding for their universities and business schools. This worthwhile cooperation promotes greater social understanding, cultural progress, and improved levels of social and economic inclusion in society. This article sets the scene for EFMD’s view and principles for change in business schools aimed at improving quality and effectiveness.
Knowledge “Hiding And Seeking” During The Pandemic: Who Really Wins In The New Normal?, Kim-Lim Tan, Ivy S. H. Hii, Chuen Kong Kevin Cheong
Knowledge “Hiding And Seeking” During The Pandemic: Who Really Wins In The New Normal?, Kim-Lim Tan, Ivy S. H. Hii, Chuen Kong Kevin Cheong
Research Collection Lee Kong Chian School Of Business
PurposeThe recent COVID-19 pandemic caused a severe economic downturn. Employees working in these organisations face employment uncertainty. The pandemic disrupted their daily routines, and it added a layer of complexity to the already resource-constrained environment. During these times, employees would conserve their resources to maintain competitiveness, one of which is knowledge hiding. While economic activities are resuming, the appearance of new variants could mean the transition towards endemicity could be put on hold. Hence, there is a need to rethink the behaviour of employees as they would have elevated levels of anxiety towards resuming daily work activities. Therefore, this study …
An Empirical Test Of Auction Efficiency: Evidence From Mbs Auctions Of The Federal Reserve, Pietro Bonadi, Ali Hortacsu, Zhaogang Song
An Empirical Test Of Auction Efficiency: Evidence From Mbs Auctions Of The Federal Reserve, Pietro Bonadi, Ali Hortacsu, Zhaogang Song
Research Collection Lee Kong Chian School Of Business
PurposeWe estimate the marginal cost curve of each dealer in each auction, based on structural models of the multiunit discriminatory-price auction.Design/methodology/approachAuction theory has ambiguous implications regarding the relative performance of three formats of multiunit auctions: uniform-price, discriminatory-price and Vickrey auctions. We evaluate the performance of these three auction formats using bid-level data of the Federal Reserve’s purchase auctions of agency MBS from June 2014 through November 2014.FindingsOur results suggest that neither uniform-price nor Vickrey auctions outperform discriminatory-price auctions in terms of the total expenditure. However, Vickrey auctions outperform discriminatory-price auctions in terms of efficiency, with the efficiency gain around 0.74% …
Strategic Cross-Subsidization In Healthcare Capitation Programs: Evidence From Medicare Advantage, Zhaowei She, Turgay Ayer, Bilal Gokpinar, Danny R. Hughesd
Strategic Cross-Subsidization In Healthcare Capitation Programs: Evidence From Medicare Advantage, Zhaowei She, Turgay Ayer, Bilal Gokpinar, Danny R. Hughesd
Research Collection Lee Kong Chian School Of Business
Problem definition: : This study identifies a resource misallocation problem in Medicare Advantage (MA), the United States' largest healthcare capitation program, which may result in discrepancies between patients' health status and the healthcare resources allocated to them. Methodology/results: : Utilizing a large commercial insurance database with claims from more than 2 million MA enrollees, this research investigates the allocation of MA capitation payments. By exploiting an exogenous policy shock on MA capitation payments through a difference-in-difference design, we find empirical evidence of an illegal practice known as "cross-subsidization." This practice involves MA health plans strategically reallocating portions of the capitation …
Regulating Adaptive Medical Artificial Intelligence: Can Less Oversight Lead To Greater Compliance?, Jiayi Lai, Liang Xu, Xin Fang, Tinglong Dai
Regulating Adaptive Medical Artificial Intelligence: Can Less Oversight Lead To Greater Compliance?, Jiayi Lai, Liang Xu, Xin Fang, Tinglong Dai
Research Collection Lee Kong Chian School Of Business
As of June 2024, the U.S. Food and Drug Administration (FDA) has approved 950 medical artificial intelligence (AI) devices. The current regulatory framework freezes AI algorithms after approval, requiring new submissions for updates to ensure compliance with Good Machine Learning Practices (GMLP). This approach imposes a significant administrative burden, while hindering the ability of AI algorithms to learn from new data. To address these challenges, the FDA has explored a novel pathway known as Predetermined Change Control Plans (PCCP), allowing developers to outline future changes during initial submissions and exempting approved changes from regulatory review. Yet, the impact of this …
Celebrating Professor Rita Mcgrath: Winner Of The Ck Prahalad Outstanding Scholar / Practitioner Award, Strategic Management Society, Us 2022: A Conversation With Howard Thomas, Rita Mcgrath, Howard Thomas
Celebrating Professor Rita Mcgrath: Winner Of The Ck Prahalad Outstanding Scholar / Practitioner Award, Strategic Management Society, Us 2022: A Conversation With Howard Thomas, Rita Mcgrath, Howard Thomas
Research Collection Lee Kong Chian School Of Business
This article highlights Rita McGrath’s extraordinary career and contributions to management thinking, particularly at the intersection of strategy and innovation. Raised in a science-oriented family, McGrath’s academic journey began with a PhD at Wharton and continued at Columbia Business School. She pioneered concepts like “Discovery-Driven Planning” and the idea of “transient competitive advantage,” reshaping how organisations navigate uncertainty and innovation. Her works, including The End of Competitive Advantage and Seeing Around Corners, blend rigorous research with practical insights. A tireless advocate for diversity in academia, McGrath’s achievements bridge academic excellence and real-world impact, serving as an inspiration for future leaders.
Making An Impact While ‘Muddling Through’: Conversations With Anne Tsui, Anne Tsui, Howard Thomas
Making An Impact While ‘Muddling Through’: Conversations With Anne Tsui, Anne Tsui, Howard Thomas
Research Collection Lee Kong Chian School Of Business
This article chronicles the inspiring journey of Anne Tsui, a leading management scholar and advocate for responsible research. Born in China and educated in the U.S., Tsui overcame challenges to pursue a transformative academic career. Her contributions span three phases: pioneering organisational behaviour and HR research in the U.S., advancing Chinese and international management at HKUST, and championing the Responsible Research in Business and Management (RRBM) initiative. Guided by her vision of research serving society, Tsui emphasises inclusivity, sustainability, and humanity in business education and research. Her story exemplifies resilience, compassion, and purpose in advancing meaningful academic impact.
Catching The Digital Wave : Jumbo Group Shows How Digital Transformation And Its Seafood Business Can Go Together, Xuesong Geng, Andrew Chin, Thomas Lim
Catching The Digital Wave : Jumbo Group Shows How Digital Transformation And Its Seafood Business Can Go Together, Xuesong Geng, Andrew Chin, Thomas Lim
Research Collection Lee Kong Chian School Of Business
JUMBO Group shows how digital transformation and its seafood business can go together.
Behavioral Factors Associated With Patients' Non-Attendance: A Retrospective Study In An Outpatient Specialty Clinic At A Women's And Children's Hospital In Singapore, Yue Tang, Houyuan Jiang, Jingui Xie, Zhichao Zheng, Chui Yee Loke, Bee Keow Goh
Behavioral Factors Associated With Patients' Non-Attendance: A Retrospective Study In An Outpatient Specialty Clinic At A Women's And Children's Hospital In Singapore, Yue Tang, Houyuan Jiang, Jingui Xie, Zhichao Zheng, Chui Yee Loke, Bee Keow Goh
Research Collection Lee Kong Chian School Of Business
Background: This study aimed to identify behavioral factors that affect patient attendance in outpatient clinics, especially those related to rescheduling. Methods: A retrospective study was conducted on 20,386 appointment records for 6,252 patients in an outpatient specialty clinic at a women’s and children’s hospital in Singapore over 34 months (January 2012–October 2014). Multivariate logistic regression was used to analyze the influence of independent variables on appointment no-shows. Results: The average no-show rate of the study population was 28.87%. Patient historical behaviors were significantly associated with appointment attendance. In particular, a larger number of previous visits, more historical no-shows, more historical …
Physical Frictions And Digital Banking Adoption, Hyun Soo Choi, Roger Loh
Physical Frictions And Digital Banking Adoption, Hyun Soo Choi, Roger Loh
Research Collection Lee Kong Chian School Of Business
The behavioral literature suggests that minor frictions can elicit desirable behavior without obvious coercion. Using closures of ATMs in a densely populated city as an instrument for small frictions to physical banking access, we find that customers affected by ATM closures increase their usage of the bank's digital platform. Other spillover effects of this adoption of financial technology include increases in point-of-sale (POS) transactions, electronic funds transfers, automatic bill payments and savings, and a reduction in cash usage. Our results show that minor frictions can help overcome the status-quo bias and facilitate significant behavior change.
Do Women Receive Worse Financial Advice?, Utpal Bhattacharya, Amit Kumar, Sujata Visaria, Jing Zhao
Do Women Receive Worse Financial Advice?, Utpal Bhattacharya, Amit Kumar, Sujata Visaria, Jing Zhao
Research Collection Lee Kong Chian School Of Business
We arranged for trained undercover men and women to pose as potential clients and visit all 65 local financial advisory firms in Hong Kong. At financial planning firms, but not at securities firms, women were more likely than men to receive advice to buy only individual or only local securities. Female clients who signaled high confidence, high risk tolerance, or a domestic outlook were especially likely to receive this suboptimal advice. Our theoretical model explains these patterns as a result of statis-tical discrimination interacting with advisors’ incentives. Taste-based discrimination is unlikely to explain the results.
Insights From An Updated Personnel Selection Meta-Analytic Matrix: Revisiting General Mental Ability Tests’ Role In The Validity-Diversity Trade-Off, Christopher M. Berry, Filip Lievens, Charlene Zhang, Paul R. Sackett
Insights From An Updated Personnel Selection Meta-Analytic Matrix: Revisiting General Mental Ability Tests’ Role In The Validity-Diversity Trade-Off, Christopher M. Berry, Filip Lievens, Charlene Zhang, Paul R. Sackett
Research Collection Lee Kong Chian School Of Business
General mental ability (GMA) tests have long been at the heart of the validity–diversity trade-off, with conventional wisdom being that reducing their weight in personnel selection can improve adverse impact, but that this results in steep costs to criterion-related validity. However, Sackett et al. (2022) revealed that the criterion-related validity of GMA tests has been considerably overestimated due to inappropriate range restriction corrections. Thus, we revisit the role of GMA tests in the validity-diversity trade-off using an updated meta-analytic correlation matrix of the relationships six selection methods (biodata, GMA tests, conscientiousness tests, structured interviews, integrity tests, and situational judgment tests) …
Network Effects, Word Of Mouth, And Entry Performance: A Study Of Digital Freemium Products, Noman Shaheer, Liang Chen, Jingtao Yi, Sali Li, Huiwen Su
Network Effects, Word Of Mouth, And Entry Performance: A Study Of Digital Freemium Products, Noman Shaheer, Liang Chen, Jingtao Yi, Sali Li, Huiwen Su
Research Collection Lee Kong Chian School Of Business
International entry research rarely examines strategies affecting entry performance in a target country, largely due to data limitations in the traditional multinational enterprise setting. However, the emergence of digital business with trackable international performance data helps address this gap. We utilize digital freemium products as our research context to examine the effect of two major demand-side strategies associated with freemium products, network effects and word-of-mouth (WOM), on entry performance across different institutional environments. By analyzing 1,891 freemium games, we show that lower network readiness of a target country strengthens the impact of network effects on entry performance whereas higher network …
The Promise And Perils Of Smart (City) Bots As Educational Tools, Thomas Menkhoff, Siew Ning Kan, Shaohui Foong
The Promise And Perils Of Smart (City) Bots As Educational Tools, Thomas Menkhoff, Siew Ning Kan, Shaohui Foong
Research Collection Lee Kong Chian School Of Business
Written from an educator’s perspective, the paper aims to examine the increasing use of chatbot technology capable of answering user queries in various fields such as commerce, public service delivery, urban areas, higher education etc. by simulating human conversation through text messages or voice commands. We analyse why smart bots have become popular technologies in the context smart cities; shed light on different types of bots (chatbots, large language models such as ChatGPT, flying bots); and explain how we use bots as teaching tool in an introductory AI for business course. A key argument putting forward is that smart bots …
Does Voice Endorsement By Supervisors Enhance Or Constrain Voicer's Personal Initiative? Countervailing Effects Via Feeling Pride And Feeling Envied, Mingyun Huai, Xueqi Wen, Zihan Liu, Xingyu Wang, Wen-Dong Li, Mo Wang
Does Voice Endorsement By Supervisors Enhance Or Constrain Voicer's Personal Initiative? Countervailing Effects Via Feeling Pride And Feeling Envied, Mingyun Huai, Xueqi Wen, Zihan Liu, Xingyu Wang, Wen-Dong Li, Mo Wang
Research Collection Lee Kong Chian School Of Business
While the previous research has examined antecedents of supervisors’ voice endorsement, it has generally overlooked its effects on voicers’ affective and behavioral reactions, probably because of the underlying assumption that supervisors’ voice endorsement is inherently beneficial and likely to encourage more proactive behaviors in the future. In this research, we offer a theoretical model of the double-edged effects of supervisors’ voice endorsement on voicers’ subsequent personal initiative. Drawing on cognitive appraisal theory and related research, we proposed that supervisors’ voice endorsement prompts two different cognitive appraisal processes in voicers that evoke two distinct emotional experiences—feeling pride and feeling envied—with countervailing …
Cultural Tightness In Organizations: Investigating The Impact Of Formal And Informal Cultural Tightness On Employee Creativity, Roy Y. J. Chua, Na Zhao, Meng Han
Cultural Tightness In Organizations: Investigating The Impact Of Formal And Informal Cultural Tightness On Employee Creativity, Roy Y. J. Chua, Na Zhao, Meng Han
Research Collection Lee Kong Chian School Of Business
This paper delineates cultural tightness into formal versus informal aspects to depict the strength of norms and the extent of sanctions emanating from both formal and informal norms. Organizations with high formal cultural tightness regulate behaviors through explicit written norms and official sanctions, whereas those with high informal cultural tightness regulate behaviors through uncodified norms, collective beliefs, and informal social sanctions. Through a field study across 14 diverse companies in two countries (Malaysia and the Philippines) and two experiments involving participants from the United States, we found that perceived informal cultural tightness consistently exerts a more significant impact on stifling …