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Articles 4861 - 4890 of 36559
Full-Text Articles in Art and Design
Gender Code – A Narrative Ethical Glance At Women Developers In Finnish Information Technology, Aila Johanna Kronqvist, Rebekah Rousi
Gender Code – A Narrative Ethical Glance At Women Developers In Finnish Information Technology, Aila Johanna Kronqvist, Rebekah Rousi
DRS Biennial Conference Series
The Information Technology (IT) sector is the current Athens of all industry. It is no longer geeky, but chic, defining the modes and limits of modern civilization. IT in its numerous forms provides the vehicle of expression and citizenship in contemporary times. While more women designers and developers enter the field are they experienc-ing a stronger sense of equality? This paper reports a narrative inquiry that probed the experiences of women professionals in the IT field. Particular attention was placed on how females entered the field, the roles and tasks that they often found themselves undertaking, and social factors in …
The Challenges Of Involving Child-Patients In The Development Of A Mobile Application For Their Participation In Pediatric Brain Care, Claire Verkijk, Kasia Tabeau, Kees Ahaus, Mathieu Gielen, Marie-Claire De Wit, Marie-Lise Van Veelen-Vincent
The Challenges Of Involving Child-Patients In The Development Of A Mobile Application For Their Participation In Pediatric Brain Care, Claire Verkijk, Kasia Tabeau, Kees Ahaus, Mathieu Gielen, Marie-Claire De Wit, Marie-Lise Van Veelen-Vincent
DRS Biennial Conference Series
Prior research shows that involving children in the development of technology is valuable, though challenging. Involving child-patients may come with additional difficulties, but as technology is gaining importance in (pediatric) care, it is important to uncover these difficulties. This paper identifies the difficulties of involving child-patients in the development of technology. We do so by reflecting on a project at the Sophia Children’s Hospital, where we involved 17 children (of which 12 child-patients) in developing a mobile application for their participation in pediatric brain care. Our identified challenges are related to the recruitment of child-patients and the need to adapt …
Material Experience And User Acceptance Of Mycelium Bio-Composite Insulation In The Construction Industry Through Interdisciplinary Co-Design, Simone Van Den Broek, Ilse Rovers, Florentina Calcan
Material Experience And User Acceptance Of Mycelium Bio-Composite Insulation In The Construction Industry Through Interdisciplinary Co-Design, Simone Van Den Broek, Ilse Rovers, Florentina Calcan
DRS Biennial Conference Series
Mycelium bio-composite exhibits remarkable versatility showing properties that are useful for the construction industry, including thermal insulation and acoustic isolation. Despite its potential, mycelium remains an unfamiliar material. To enable bio-designers to successfully implement mycelium bio-composite insulation, creating an understanding of potential users’ views on and experience of the material is important. To research this, an interdisciplinary co-design workshop was conducted with potential stakeholders focusing on interaction with, discovery of, and brainstorming about mycelium bio-composite insulation. The results showed that stakeholders mostly have a positive material experience with mycelium bio-composites and are open to acceptance. They predominantly viewed mycelium bio-composites …
Critical Service Design For Government Innovation, Lara Salinas, Laura Yarrow, Marion Lagedamont
Critical Service Design For Government Innovation, Lara Salinas, Laura Yarrow, Marion Lagedamont
DRS Biennial Conference Series
This paper contributes to the discussion on the roles and pedagogy of design, based on a case study of collaboration between government and academia. The authors are design practice researchers and civil servants and present a collaborative case study from Spring 2023 that aimed at developing anticipatory innovation capability in the UK’s Government Digital Service, involving postgraduate service design students and exploring critical service design (Salinas, 2022, 2023) as an alternative way of contributing to the formulation of public policies and services. The collaboration led to new competencies in public design for those involved and resulted in the creation of …
Unraveling The Sensorial Properties In Material Identity Innovation: A Study On Mycelium-Based Composite, Jiahao Wang, Sylvia Xihui Liu, Kun-Pyo Lee
Unraveling The Sensorial Properties In Material Identity Innovation: A Study On Mycelium-Based Composite, Jiahao Wang, Sylvia Xihui Liu, Kun-Pyo Lee
DRS Biennial Conference Series
Mycelium-Based Composites (MBCs) are promising bio-based materials. However, negative public perception of fungus-derived products due to fear of fungus and irregularity in surface and color remains a challenge. This paper explores the potential of MBCs in material driven design (MDD). It employs a comprehensive approach to examine the potential of sensorial properties for innovating material identity. The study utilized interviews and questionnaires conducted in a workshop setting, applying the Ma2E4 toolkit framework (Camera & Karana, 2018). The workshop had a diverse range of 27 participants from various disciplines. The research findings are used to enhance product design. The study affirms …
A Design-Stage-Oriented Framework To Introduce Artificial Intelligence And Machine Learning In Design Education, Massimo Botta, Antonella Autuori, Ginevra Terenghi, Matteo Subet
A Design-Stage-Oriented Framework To Introduce Artificial Intelligence And Machine Learning In Design Education, Massimo Botta, Antonella Autuori, Ginevra Terenghi, Matteo Subet
DRS Biennial Conference Series
Artificial Intelligence (AI) and Machine Learning (ML) are technologies that impact the skills and practices of the next generation of designers, presenting the chance to reimagine 21st-century design education. Having a structured knowledge that stands as a multidisciplinary reference for design education is still a challenging aspect of this re-imagination. The paper presents a design-stage-oriented framework for introducing AI and ML into design education. The framework structures taxonomies of AI tools, data types performed by these systems, AI capabilities and the stages of a design process. It leads to an interactive user workflow, serving as a foundational component that enables …
Empowerment Through Participation? Three Case Studies Of Social Design Projects With Disadvantaged Female Communities In Hungary, Janka Csernák
Empowerment Through Participation? Three Case Studies Of Social Design Projects With Disadvantaged Female Communities In Hungary, Janka Csernák
DRS Biennial Conference Series
Participatory methods are widely used in design, but it’s important to take a critical stance towards how they impact vulnerable communities in the context of today's societal crisis (Juarez et al., 2008). This paper presents recent findings from the comparison of three social design research projects conducted in Hungary, which point towards evidence that empowerment by design can be beneficial for underprivileged women. This notion of empowerment is defined through developing embodied expertise, problem-solving skills, and agency in a design context. In order to understand how design can contribute to building such notions in participants, the author contextualizes the community’s …
Modelling Reflection In Descriptions Of Design Practice Using Linguistic Inquiry, Nupura Kulkarni, Senthil Chandrasegaran, Peter Lloyd
Modelling Reflection In Descriptions Of Design Practice Using Linguistic Inquiry, Nupura Kulkarni, Senthil Chandrasegaran, Peter Lloyd
DRS Biennial Conference Series
Reflection plays a vital role in the development of designers, enabling them to evaluate their experiences, enhance their learning, and foster professional growth. This research analyzed reflections of 56 design students, as part of graded coursework, using content and dictionary-based approaches (LIWC). Building on an existing model of reflection with eight components (experience, belief, difficulty, perspective, feeling, learning, intention, and descriptive) we identify, using descriptive statistics, the linguistic features associated with each component and correlate these to grades achieved. We distinguish two types of reflections associated with higher grades: those emphasizing personal experiences that we term holistic narrators, and those …
Enhancing Traditional Food Experience: A Food Ritual Design Framework, Hangyu Zhou, Min Hua
Enhancing Traditional Food Experience: A Food Ritual Design Framework, Hangyu Zhou, Min Hua
DRS Biennial Conference Series
Cultural globalisation threatens some traditional foods, as foreign food cultures can make local foods less popular. While food-related rituals play a crucial role in enhancing cultural identity and the overall experience of traditional food, there remains limited research on the successful design of these rituals. This study aims to propose a Food Ritual Design Framework that inspires the design of traditional food. The framework was applied in a case study on Sugar Painting, and its applicability and effectiveness were evaluated through a questionnaire survey (n = 133). The survey revealed the successful integration of 47 diverse traditional foods into the …
Accessible Food Networks: Case Studies’ Insights For Impacting Systemic And Socio-Cultural Transformations Of University Campuses As Urban Players., Davide Fassi, Annalinda De Rosa, Irene Bassi
Accessible Food Networks: Case Studies’ Insights For Impacting Systemic And Socio-Cultural Transformations Of University Campuses As Urban Players., Davide Fassi, Annalinda De Rosa, Irene Bassi
DRS Biennial Conference Series
In recent decades, there has been a growing momentum in adopting public and private food procurement initiatives as policy instruments to improve the quality and affordability of the food provided in public and private sectors to reach so-cial and environmental sustainability. This includes logistics, service innovation and multi-stakeholder involvement in designing solutions. This paper examines the influence of food systems on facilitating future systemic transition in urban neighbourhoods and peri-urban areas. It does so by analysing case studies and building upon the objectives of an ongoing national research project that will test alternative food networks on university campuses. The article …
Designing Workplace Balance: An Exploration Of Design Strategies And Interactive Innovations In Overtime Culture, Keyi Chen, Tie Ji
Designing Workplace Balance: An Exploration Of Design Strategies And Interactive Innovations In Overtime Culture, Keyi Chen, Tie Ji
DRS Biennial Conference Series
Since the pandemic, balancing work demands and employee well-being has gained prominence, especially where overtime culture intensifies. This study aims to enhance the well-being of both corporations and their employees by integrating innovation into work environments through comprehensive design strategies. It features a literature review examining historical context and opposing challenges within the workplace, focusing on design approaches that promote team participation, optimize user experience, and manage stakeholder relationships. Key findings include the adoption of a cyclical participatory design process as a framework for team organization, a familiar mode as a cue to enhance user experiences, and five innovative tool …
The Evolving Roles Of Modern Designers: Through The Lens Of Design Behavioral Patterns Within Work Environments Enhanced By Generative Ai, Xinyu Li, Huiting Liu, Xiyuan Zhang, Ruiyi Cai, Yang Yin, Sisi Wu, Chunlei Chai
The Evolving Roles Of Modern Designers: Through The Lens Of Design Behavioral Patterns Within Work Environments Enhanced By Generative Ai, Xinyu Li, Huiting Liu, Xiyuan Zhang, Ruiyi Cai, Yang Yin, Sisi Wu, Chunlei Chai
DRS Biennial Conference Series
In the rapidly advancing landscape of generative AI, the role of designers is constantly being reshaped amidst the choice between traditional tools and emerging technologies. To comprehend this transformation, we developed a platform integrating multiple generative AI models and allowed for unrestricted search and sketching to emulate a realistic working scenario. Within this setting, we analyzed the design behavioral patterns exhibited by experienced designers: through both quantitative and qualitative analyses, we examined the cause and effect of generation patterns and iteration patterns. This exploration inspired insights into the designer's evolving role, transitioning to a continuous learner and being more than …
Exploring More-Than-Human Worlds And Becoming With Living And Non-Living Entities Through Play, Filipe Pais
Exploring More-Than-Human Worlds And Becoming With Living And Non-Living Entities Through Play, Filipe Pais
DRS Biennial Conference Series
In recent years, we have observed the emergence of a variety of video games that allow their players to temporarily exist entangled in more-than-human worlds, becoming with other species and things. Informed and inspired by posthuman philosophies, this article examines three video games: Everything (2017), Stray (2022), and Endling - Extinction is Forever (2022). This analysis focuses on three key questions: 1) How are these games enabling players to become with non-human characters representing real-life organisms? 2) What kinds of knowledge do players gain about these worlds? 3) How to define a more-than-human playful experience? The article concludes by introducing …
Creative Workspaces And Designer Metacognition: A Framework, Measures, And Interventions, Chris Mcteague, Katja Thoring
Creative Workspaces And Designer Metacognition: A Framework, Measures, And Interventions, Chris Mcteague, Katja Thoring
DRS Biennial Conference Series
Well-designed workspaces have the potential to enhance a designer’s creativity if the designer knows how to make effective use of that space. ‘Metacognition’ refers to the monitoring and control of one’s thought process and could provide a theoretical basis for understanding designer-environment interactions. However, there is a lack of theory at the intersection of metacognition and workspaces. Here, we adapt Lebuda and Benedek’s Systematic Framework of Creative Metacognition to the topic of designers and creative spaces. Using this framework and empirical research about creative metacognition, we (i) identify two roles for metacognitive processing in the context of creative spaces, (ii) …
Balancing Cognitive Load In Design Work: A Conceptual And Narrative Review, Jakob Clemen Lavrsen, Jaap Daalhuizen
Balancing Cognitive Load In Design Work: A Conceptual And Narrative Review, Jakob Clemen Lavrsen, Jaap Daalhuizen
DRS Biennial Conference Series
Designers address complex and even wicked problems, which requires them to deal with high levels of uncertainty and ambiguity, requiring high levels of mental effort. The cognitive load of designing is thus likely to affect design behaviours, activities and method use. However, the nature of design work presents a challenge in applying existing theory on cognitive load to explain and predict design behaviour. Especially designers' tendency to expand the design space to increase creative potential seems to fall outside the current theories on cognitive load. Following recent calls for theory-building within design, this paper outlines a conceptual framework mapping the …
Webbing Clothes Moths From Pest To Opportunity: A Reflective Case Study In Interdisciplinary Design-Biology Collaborations, Chiara Tommencioni Pisapia, Bethan Highley, Miriam Ribul, Sharon Baurley, Neil C Bruce
Webbing Clothes Moths From Pest To Opportunity: A Reflective Case Study In Interdisciplinary Design-Biology Collaborations, Chiara Tommencioni Pisapia, Bethan Highley, Miriam Ribul, Sharon Baurley, Neil C Bruce
DRS Biennial Conference Series
Abstract: This manuscript presents the first set of insights from the reflection on a case study which involved early-stage design-biology interactions in a collaboration between two PhD candidates - a designer and a biochemist - investigating the potential of the Webbing Clothes Moth enzymes to support novel approaches for the deconstruction of wool in the context of bio-based processing for the circular economy. From the interview and reflective practice on the collaboration a novel concept emerged, common sedimented ways of knowing, which we define as shared approaches that have been acquired independently through previous experiences during the lifetime of an …
The Road To Cooptation Is Paved With Good Intentions: An Anarchafeminist Critique Of Empowerment Ambiguity In Dsi, Valentina Volpi, Val Mitchell, Stuart Cockbill, Ksenija Kuzmina
The Road To Cooptation Is Paved With Good Intentions: An Anarchafeminist Critique Of Empowerment Ambiguity In Dsi, Valentina Volpi, Val Mitchell, Stuart Cockbill, Ksenija Kuzmina
DRS Biennial Conference Series
This theoretical paper critically examines the relationship between design for social innovation and the concept of empowerment. It questions to what extent current empowerment discourses in design genuinely amplify marginalized voices or rather reinforce and hide existing structural inequalities. With the aim of unveiling the emptiness of signifiers, such as empowerment, much like the contested concept of ‘social innovation’, this contribution aims to encourage a critical reflection on power dynamics through an anarchafeminist lens. Rather than striving for definite answers or providing blueprints, this lens aims to be an open and dynamic invitation to scholars and practitioners to continue exploring …
Designing For Playful Learning In Formal Education: A Case Study Of Virtual Reality Field Trips, Eileen Mcgivney
Designing For Playful Learning In Formal Education: A Case Study Of Virtual Reality Field Trips, Eileen Mcgivney
DRS Biennial Conference Series
Despite the benefits of playful learning experiences to increase students’ motivation and learning, traditional classrooms lack opportunities to learn through play. Virtual reality (VR) is a promising tool to bring rich, playful contexts into classrooms, but designing instructional models that make the most of its affordances remains challenging. This paper describes a multi-year design process implementing VR field trips in high school engineering classrooms to highlight the benefits and challenges of using VR to promote playful learning in schools. In both remote and in-person classes we developed virtual field trip lessons using immersive videos and videogame-like environments. Over time, learning …
More-Than-Human Design And Ai: Exploring The Space Between Theory And Practice, Iohanna Nicenboim, Joseph Lindley, Johan Redström
More-Than-Human Design And Ai: Exploring The Space Between Theory And Practice, Iohanna Nicenboim, Joseph Lindley, Johan Redström
DRS Biennial Conference Series
While design is turning to more-than-human (MTH) approaches, integrating posthumanist theory into design practices remains challenging. We argue that making MTH thinking “actionable” demands moving beyond the idea that there is a gap to bridge. Instead, we propose that the space between theory and practice could offer an interesting starting point for experimentation. Exploring that liminal space, we designed two generative AI tools – Oblique and MoTH. Using ChatGPT-4, these tools create design strategies based on diverse MTH texts. Reflecting on the process of making and using these tools, we offer two contributions: First, we explain how designers can use …
Mealsense: A Fiction About Datafication And Algorithms In Commoning Food, Viktor Bedö
Mealsense: A Fiction About Datafication And Algorithms In Commoning Food, Viktor Bedö
DRS Biennial Conference Series
Commoning is on the rise as a socio-economic practice advancing the outlook of more just food systems. While smaller commoning operations can predominantly rely on informal arrangements, tracking and monitoring the conditions of the use of resources becomes vital for larger operations. This paper explores the datafication of hunger, pleasure, ingredients, cooking and spoiled food for crafting imaginaries of commoning-based algorithmic food futures. To address not only frictions around datafication but also gainful proposals, the paper mobilizes concepts of ‘unwieldy data’, ‘good enough data’, and ‘minimal feasible datafication’. It uses fiction writing as a method to amalgamate scholarly references in …
Collaborative Translation From And Into Practice, Roger Whitham, David Pérez, Elizabeth Galvin
Collaborative Translation From And Into Practice, Roger Whitham, David Pérez, Elizabeth Galvin
DRS Biennial Conference Series
This paper explores how collaborative design methods can facilitate the translation of situated knowledge embodied in expert practice. We draw on a long-term collaborative research project with a major national museum in the UK aimed at catalysing sustained transformation in the practice of staff members. We describe two interdependent generative modalities of our collaborative design research intervention. Firstly, a mode of collaborative translation from staff member’s existing practice into shared language, prototypes and tools. Secondly, a mode of collaborative translation into the situated practice of staff, resulting in new shared behaviours and capabilities. We describe the methods used in this …
Empirical Study Of Problem-Solution Co-Evolution In Human-Gai Collaborative Conceptual Design, Jia Guo, Yuan Yin, Lingyun Sun, Liuqing Chen
Empirical Study Of Problem-Solution Co-Evolution In Human-Gai Collaborative Conceptual Design, Jia Guo, Yuan Yin, Lingyun Sun, Liuqing Chen
DRS Biennial Conference Series
The problem-solution co-evolution model is a foundational framework for under-standing the emergence of creativity in both individuals and teams. With the ad-vent of Generative Artificial Intelligence (GAI), a new paradigm of co-creation in conceptual design has arisen. However, the dynamics inherent to human-GAI col-laborations remain largely unknown. In our investigation of the co-evolution dy-namics of human-GAI interaction, we employed retrospective protocol analysis to examine the verbal reasoning processes of twenty novice designers co-designing with GAI (text-to-text and text-to-image models). Drawing from the outcomes of our creativity assessments, a key revelation emerged: GAI has the potential to amplify team creativity by …
Ai Art Perceptions With Genframe – An Image Generating Picture Frame, Peter Kun, Matthias Freiberger, Anders Sundnes Løvlie, Sebastian Risi
Ai Art Perceptions With Genframe – An Image Generating Picture Frame, Peter Kun, Matthias Freiberger, Anders Sundnes Løvlie, Sebastian Risi
DRS Biennial Conference Series
Image-generation models are changing how we express ourselves in visual art. However, what people think of AI-generated art is still largely unexplored, especially compared to traditional art. In this paper, we present the design of an interactive research product, GenFrame – an image-generating picture frame that appears as a traditional painting but offers the viewer the agency to modify the depicted painting. In the current paper, we report on a study where we deployed the GenFrame in a traditional art museum and interviewed visitors about their views on AI art. When provoked by AI-generated art, people need more of the …
Qualitative Mapping And Design Strategies For Taking Care Of Marginal Areas., Alessandra Bosco, Emanuela Bonini Lessing, Mario Ciaramitaro
Qualitative Mapping And Design Strategies For Taking Care Of Marginal Areas., Alessandra Bosco, Emanuela Bonini Lessing, Mario Ciaramitaro
DRS Biennial Conference Series
The study targets the municipality of Quero Vas (Belluno, Italia), an area characterized by historical heritage and demographic decline. Employing a qualitative mapping from Raffaella Fagnoni methodology (Traces, Stories, Actions, Events, Imaginary) the researchers identified that the environmental heritage is one of the main strategic local contexts on which the designers can operate. This heritage is locally considered by two perspectives: the governance, committed to regeneration, frames the landscape as a resource for economic growth through tourism; the communities of hikers and climbers, frame the landscape as a resource for sharing experiences. The two perspectives currently don’t engage citizens, who …
Generating User Personas With Ai: Reflecting On Its Implications For Design, Vanessa Sattele, Juan Carlos Ortiz
Generating User Personas With Ai: Reflecting On Its Implications For Design, Vanessa Sattele, Juan Carlos Ortiz
DRS Biennial Conference Series
The aim of this research is to analyze and expose risks associated with using AI tools such as Large Language Models and Text to Image Models to create user personas, and initiate a discussion about their application in design practice. First, a model is presented comparing the traditional user research approach with an AI persona generation method. Through a case study involving the creation of personas within the context of Mexico City, a critical analysis is conducted, revealing biases. Possible causes and risks for design practice and education are discussed, as well as potential benefits. Finally, a model for scalability …
Reimagining Temporality: Exploring The Intersection Of Time And Trauma In Design Research, Catherine Wieczorek, Laura Forlano
Reimagining Temporality: Exploring The Intersection Of Time And Trauma In Design Research, Catherine Wieczorek, Laura Forlano
DRS Biennial Conference Series
Time plays a central role in design research, influencing how people complete daily tasks, plan for the future, and interact with technology. Designers employ various methods, such as journey maps, diary studies, temporal probes, and storytelling, to articulate their conceptualizations of time. They use time to ground findings and envision future possibilities through tools like systems maps and the futures cone. This paper critically examines the use of time-based techniques in design research, highlighting their limitations and capabilities. It explores the intersection of time and trauma, acknowledging trauma's impact on an individual's perception and experience of time. The paper advocates …
Design Principles For Co-Creating Feminist Imaginaries, Henriette Friis, Eva Duran Sánchez, Sanna Marttila
Design Principles For Co-Creating Feminist Imaginaries, Henriette Friis, Eva Duran Sánchez, Sanna Marttila
DRS Biennial Conference Series
This paper advocates for the potential of feminist participatory practices to create conditions for inclusive and equitable futures. It addresses the need to design for transformative feminist futures and challenges normative innovation spaces. The authors reflect on their experiences organising two feminist hackathons, emphasising intersectionality, equity, and collaboration. They present 11 design principles that guided their efforts, highlighting the importance of centring local grassroots organisations. The paper discusses the potential of these design principles as tools for community engagement, nurturing collective imagination, and normalising feminist practices in collaborative spaces. It emphasises the importance of moving from embodied knowledge to embodying …
Informed Adoption Of Smart Products: A User-Centered Approach To Privacy Communications And Impact On Product Use, Manasi Vaidya, Chaiwoo Lee, Lisa D'Ambrosio, Joseph Coughlin
Informed Adoption Of Smart Products: A User-Centered Approach To Privacy Communications And Impact On Product Use, Manasi Vaidya, Chaiwoo Lee, Lisa D'Ambrosio, Joseph Coughlin
DRS Biennial Conference Series
As the number of smart home products entering the market continues to grow at a rapid rate, consideration of data privacy, product design, and sustained usage becomes increasingly important. In this study, adults 50 years of age and older were interviewed to understand user preferences around data privacy communications and their relationship to the longevity of smart home product usage. Participants were presented with various designs of privacy policies to comparatively describe preferences and perceptions. Findings highlight the necessity of integrating privacy communications into the development process of smart home technologies from the beginning rather than treating it as an …
Designing From The Plants' Perspective. A Field Case Study In Urban Forest Of “La Goccia”, Francesco Vergani, Fabio Di Liberto
Designing From The Plants' Perspective. A Field Case Study In Urban Forest Of “La Goccia”, Francesco Vergani, Fabio Di Liberto
DRS Biennial Conference Series
Designing by engaging more-than-human agents such as plants is a complex chal-lenge, as they have long been regarded as "ontologically inferior" resources pri-marily serving human needs. Emerging studies in the field of Plant Neurobiology are now breaking down knowledge barriers, gathering extraordinary data that recognize plant actions and behaviors guided by a distinct form of intelligence. Considering this breakthrough findings, this paper describes a 10-day workshop involving 52 international design students from Politecnico di Milano University that focused on experiencing plants in a former industrial area within the city borders. Through the years, this area has gone from desolation to …
From Crisis To Transformation: The Role Of Creative Practices In Organisational Transitions, Milad Hajiamiri, Giulia Calabretta, Peter Lloyd, Fatma Korkut
From Crisis To Transformation: The Role Of Creative Practices In Organisational Transitions, Milad Hajiamiri, Giulia Calabretta, Peter Lloyd, Fatma Korkut
DRS Biennial Conference Series
Organizational transitions can evoke a range of reactions and emotions among employees, departments, stakeholders, and leaders. To effectively manage the transition, it is crucial to comprehend how organizations experience and design change to navigate the various challenges of the transition process. This study investigates how changes in the working environment of the catering staff of a convention centre in the Netherlands led to the formation of a close-knit community that not only embraced the change but also developed innovative approaches for addressing local and social challenges. We draw on interviews with 16 individuals from the organization and use social practice …