Training and Development Commons^™

Ua61/1 Faculty Handbook, Wku School Of Nursing

WKU Administration Documents

Faculty handbook created by and for the WKU School of Nursing faculty.

A Comparison Of Managerial And Leadership Effectiveness Of Veteran And Civilian Developed Leaders In A Civilian Context, John C. Dexter

Human Resource Development Theses and Dissertations

Since the terrorist attacks on September 11, 2001, there has been an increase in American patriotism that has facilitated a strong commitment of U.S. employers to actively recruit and hire military veterans. These highly publicized employer veteran hiring commitments easily number in the hundreds of thousands, if not millions. However, the commitments to employ veterans does not specify how these veterans will be employed. In fact, there is wide-spread difficulty in translating military training and experience to civilian applications, and there is virtually no empirical support as to whether veterans will be more of less successful in civilian employment than …

Cognitive Prompts Fail To Moderate The Impact Of Stereotype Threat On Older Adults’ Training Performance, Thomas M. Cavanagh, Kurt Kraiger, Janet Peters

Barowsky School of Business | Faculty Scholarship

Using a sample of 131 adults aged 55 to 70 years, researchers employed a 2 x 2 between-subject design to investigate whether cognitive prompts would counteract the negative effect of stereotype threat on older adults’ training outcomes. As hypothesized, stereotype threat negatively affected training outcomes. Contrary to expectations, cognitive prompts also negatively affected training outcomes, worsening the negative impact of stereotype threat. Results are discussed within the framework of cognitive load theory.

Examining The Relationship Between Procedural Justice, Perceived Organizational Support, Organizational Trust, Organizational Commitment, And Intent To Leave Among Temporary Employees, Kristen Waddell

Human Resource Development Theses and Dissertations

The nature of today’s business world is ever changing, and it is crucial that organizations remain flexible. In order to compete in this fast-paced business environment, companies must be able to react quickly to meet business demands while still keeping an eye on the bottom line, often referred to as strategic flexibility (Nadkarni & Herrmann, 2010). The use of temporary employees also allows organizations to target the specific skill set they need to further their businesses without extending their resources of both time and money by either recruiting individuals themselves or by developing their own employees (Chambel & Castanheira, 2006). …

Successful Leadership: Optimizing The Influence Of Personality On Work Engagement, Joey A. Fleck

Online Journal for Workforce Education and Development

Abstract

Objective: This paper examines the positive influence that personality has on the level of engagement workers have in their work. By determining the connection between personality characteristics and work engagement, leaders can be proactive in promoting higher levels of engagement by their workers. Background: Engaging in one’s work encompasses the total person and includes elements such as energy, mental resilience, willingness to invest in one’s work, enthusiasm, pride, and the happiness that comes with being involved in work. The level of work engagement of workers in their work has implications for the workers as well as for the organization. …

Optimizing Workforce Performance: Perceived Differences Of Army Officer Critical Thinking Talent Across Level Of Education, Richard B. Ayers

Dissertations

The U.S. Army’s operating environment continues to become increasingly complex and unpredictable, where U.S. technological advantage continues to erode. The complexities stem from the Army’s doctrinal assumption that the future operating environment is unknown and constantly changing (Department of the Army [DA], 2014a). Diminishing technological advantage results in more reliance on soldiers’ cognitive capability, and less on high technology weapons systems (McMaster, 2015).

A review of military literature shows extensive research on the importance of Army leaders to be talented critical thinkers (Fischer, Spiker, & Riedel, 2008, 2009; Gerras, 2008; Thomas & Gentzler, 2013). Human capital literature reveals many college …

The Creative Thinking Field Book: Putting Creative Problem Solving Into The Context Of Research & Development, W. Clayton Bunyard

Creativity and Change Leadership Graduate Student Master's Projects

This project focused on creating a supplemental resource guide for people who have recently completed a course on Creative Problem Solving (CPS). This resource guide was designed to go beyond the basic resources of a typical CPS course and provide additional detail and context to enable new students of CPS within my research and development (R&D) organization to more confidently practice deliberate creativity skills and tools in real-world settings. More specifically, this resource guide provides guidance and detailed considerations for how to select divergent and convergent thinking tools for typical R&D collaboration scenarios, as well as how to incorporate deliberate …

Training And Developing Non-Irish Workers: The Perspectives Of Interested Stakeholders, Mary Prendergast

Articles

Purpose – This paper aims to explore the challenges facing Irish organisations in the training and development of non-Irish workers. It analyses the importance of fluency in the host country’s language and the approach taken by organisations in relation to language training. In-depth semi-structured interviews provide significant insights for the policies and practices of multiple stakeholders.

Design/methodology/approach – The empirical research comprised 33 in-depth interviews conducted with employers, employees, trade unions and regulatory bodies, and an objective content analysis provided insights into the challenges Irish organisations face in the training and development of non-Irish workers.

Findings – The results indicate …

College Of Business Dean's Advisory Council On Diversity & Inclusion, Marjorie Williams

Honors Projects

Dean’s Advisory Council on Diversity and Inclusion (DACODI) is compromised of students, faculty, and staff who work together to ensure that the College of Business Administration (CBA) at Bowling Green State University (BGSU) is using best practices for a culture of diversity and inclusion. DACODI creates and evaluates the CBA’s strategic goals and missions related to diversity and inclusion to achieve the best possible business outcomes for students, faculty, staff, and alumni of the CBA.

DACODI was inspired by research done by Catalyst on the better business outcomes produced by gender diverse businesses. To leverage the gender, ethnic, and age …

Understanding Employees’ Reactions To Sexual Harassment Training: Interactional Disruptions, Identity Threats, And Negative Training Outcomes, Shannon L. Rawski

Graduate Theses and Dissertations

Sexual harassment training is a common organizational activity. Yet, we do not have very much knowledge about why sexual harassment training is effective or ineffective. There is evidence that employees often react negatively toward sexual harassment training, and these negative reactions may help explain inconsistent findings regarding whether sexual harassment training improves employees’ knowledge, attitudes, and transfer of training to the job context. This dissertation draws from Social interactionism and identity theory to suggest that employees may experience threats to their valued identities at the announcement of sexual harassment training and during the administration of sexual harassment training. Interactional characteristics, …

Supervisor’S Engagement And Organization Outcomes: The Mediating Role Of Employee Engagement On Task Performance And Organizational Citizenship Behavior, Romell Thomas

Human Resource Development Theses and Dissertations

Researchers have found that several positive outcomes exist when employees are in a state of engagement. Studies also show that supervisor engagement positively affects employee engagement. This study was conducted to examine how the positive affect of employee engagement as a result of supervisor engagement affects the organization outcomes of task performance and organization citizenship behavior. The researcher proposed a model of these relationships for the study.

The quantitative, cross-sectional study involved a survey to collect the 313 responses used for data analysis. Structural Equation Modeling was used to test the hypotheses. All hypotheses were supported, indicating support for the …

You’Ve Got Mail: Examination Of A Brief Online Email Training, Jake R. Mathwich, Keaton A. Fletcher, Wendy L. Bedwell

Human Factors and Applied Psychology Student Conference

Many companies train employees on writing emails in seminar-style training sessions. However, in-person, seminar-style trainings are costly. This study aims to create a training program, rooted in the science of training to address these needs. We examine the mechanisms of action by which the training influences performance and intent to transfer. To do this, we call upon several models of training effectiveness (see Alliger, Tannenbaum, Bennett, & Traver, 1997; Baldwin & Ford, 1988; and Kirkpatrick, 1959). Taken together, these models suggest that individual differences will predict affective reactions, which will lead to utility reactions, ultimately leading to learning. We aim …

The Impact Of Myers-Briggs Type Indicator (Mbti) On Team Success In The Workplace, Kelsey M. Tate

Showcase of Graduate Student Scholarship and Creative Activities

This study was conducted to determine the impact of the Myer-Briggs Type Indicator (MBTI) personality assessment on team success in the workplace. This was achieved through the collection of qualitative data by way of interviews from individual employees and teams about their perceptions of how their behavior changed since taking the MBTI. The study aimed to give insight into how teams function once they have taken a personality assessment and if they had improved self-awareness, reduced conflict, and prove better at accomplishing a given task. This data were analyzed through a coding process for common themes. All research was conducted …

How Women Navigate A Career In Stem And Respond To The Challenges Created By The Lack Of Gender Diversity In The Industry., Danielle Blot

Showcase of Graduate Student Scholarship and Creative Activities

This study is a qualitative research study that investigates how women in the science, technology, engineering, and math (STEM) industry navigate a male-dominated workplace. The purpose of this research is to determine how women who are employed in the STEM industry are affected by an environment fueled by an extreme lack of gender diversity. The research, which will be completed by March 23^rd, intends to reveal how women adapt their mindset and behaviors as a result.

The three research questions for the study are as follows:

1. How do women in STEM careers report coping with the overwhelming …

Evaluating The State Of Departmental Student-Employee Training And Employment, Brandon E. Clinton

Higher Education Student Work

Student-employment is an important aspect of a college student’s experience. According to Kathman and Kathman (2000), students benefit from an on-campus job, as they are able to develop strong interpersonal skills, and develop experience for their resumes (p 176). In this study, I examined the dynamics of a campus center-based student employment program, and the related training program that is administered by a campus operations department. Using a focus group, a 13 item protocol was administered to nine undergraduate student-employees of this department, and an additional two alumni student-employees were interviewed individually. The focus of this research was rooted in …

An Acculturation Program For Foreign-Born Workers At Multinational Companies Transferred To Offices In The United States, Eric Krieger

Capstone Collection

The purpose of this study is to create an acculturation program that multinational companies can use to ease the transition of foreign-born employees who are transferred to the United States. There are a number of challenges for these employees, from navigating the logistics of finding a place to live, setting up a bank account and filling out taxes to the social emotional issues of trying to adapt to another culture, build community and be successful in a new work environment. Through interviews with foreign-born employees, Human Resources professionals, and intercultural trainers, qualitative and quantitative data was collected to understand current …

Understanding Millennial, Generation X, And Baby Boomer Preferred Leadership Characteristics: Informing Today’S Leaders And Followers, Lee-Volker Cox

Dissertations

Purpose. This quantitative study’s purpose was to describe and determine the degree of difference and importance of leadership characteristics as perceived by Baby Boom, Generation X, and Millennial generational cohort followers in STEM-related U.S.-based or headquartered aerospace and computer organizations as measured by the Multigenerational Leadership Characteristics Questionnaire (MLCQ).

Methodology. This was a cross-sectional, nonexperimental, comparative and correlational quantitative, ex post facto study. A web-based MLCQ was developed after conducting an academic literature review. Participants used a 6-point Likert scale identifying the importance of 30 characteristics with 2 aggregation questions identifying the most and least important characteristics; 408 members of …

Factors Influencing Skill Retention In Multi-Skilled Air Force Aircraft Maintainers, Jessica A. Salgado

Theses and Dissertations

The 2013 National Defense Authorization Act allows the Air Force Air Logistics Complexes (ALCs) to promote workers proficient in more than one trade by one pay grade. Multi-skilling is the term used to describe workers trained in more than one job. The United States Air Force wants to utilize multi-skilling at these ALCS, but the effects of implementation are still unknown. This research focuses on the identification of skill retention influences to better understand this multi-skilling through the use of a human subjects experiment at two Air Force bases. We examine the retention of aircraft mechanics’ skill to evaluate the …

Civil Engineer Company Grade Officer Training Needs Analysis For Contingency Operations, Brian S. Greszler

Theses and Dissertations

In terms of active duty personnel, the USAF is the smallest it has ever been since its creation in 1947. With fewer personnel to accomplish essential tasks, the training of Airmen is more important than ever. Outdated and irrelevant training can lead to gaps in the knowledge of trainees. The purpose of this research was to analyze the training needs of Civil Engineer (CE) Company Grade Officers (CGOs) in the contingency environment. This was done by first conducting a Job Analysis (JA). The JA resulted in a list of 36 critical tasks and 58 important Knowledge, Skills, and Abilities (KSAs). …

The Impact Of Relationship Marketing (Rm) On Relationship Quality (Rq): Empirical Evidence From Commercial Bank Customers In Nigeria., Sunny E. Ekakitie

Bullion

The study set out to determine the impact of Relationship Marketing (RM) on relationship quality (RQ), with respect to the services Nigerian banks deliver to their clients. Three hypotheses were formulated to drive the study. Survey research design was adopted using a 48-item Likert style questionnaire to capture the opinions of valued clients. The study covered the six geo-political zones in Nigeria with 4 states drawn randomly from each zone. Extensive literature on RM and RQ were reviewed. Models/theories were lucidly discussed with the study evolving the quality/customer satisfaction model which is a modification of Zineldin's (2006) technical and functional …