Information Literacy Commons^™

Libraries Atwitter: Trends In Academic Library Tweeting, Darcy C. Del Bosque, Sam A. Leif, Susie Skarl

Library Faculty Research

Purpose – This paper aims to present an overview of how libraries are using Twitter in an academic setting.

Design/methodology/approach – This study analyzed the current state of 296 Twitter accounts from a random sample of academic libraries. A total of 19 different criteria were explored, with an emphasis on the following three categories: layout and design, content and number of tweets, and account followers.

Findings – Only 34 per cent of libraries in the study had a Twitter account and characteristics varied widely among libraries, however it is evident that it is possible to successfully communicate with patrons via …

Why Not Just Google It? An Assessment Of Information Literacy Skills In A Biomedical Science Curriculum, Karl Kingsley, Gillian M. Galbraith, M. Herring, Eva Stowers, Tanis Stewart, Karla V. Kingsley

Library Faculty Research

Background: Few issues in higher education are as fundamental as the ability to search for, evaluate, and synthesize information. The need to develop information literacy, the process of finding, retrieving, organizing, and evaluating the ever-expanding collection of online information, has precipitated the need for training in skill-based competencies in higher education, as well as medical and dental education.

Methods: The current study evaluated the information literacy skills of first-year dental students, consisting of two, consecutive dental student cohorts (n = 160). An assignment designed to evaluate information literacy skills was conducted. In addition, a survey of student online search engine …

Understanding Online Knowledge Sharing: An Interpersonal Relationship Perspective, Will W.K. Ma, Allan H. K. Yuen

Support & Other Units (THEi)

The unique features and capabilities of online learning are built on the ability to connect to a wider range of learning resources and peer learners that benefit individual learners, such as through discussion forums, collaborative learning, and community building. The success of online learning thus depends on the participation, engagement, and social interaction of peer learners, which leads to knowledge sharing. Thus, without frequent and persistent interaction, it is doubtful whether knowledge sharing can take place in online learning. This study argues that theories about the development and maintenance of social relationships provide a theoretical foundation for understanding the motivation …

Mapping Information Literacy Outcomes And Other Intellectual Skills Into Students' Educational Experiences, Patricia A. Iannuzzi, L Dee Fink

Library Faculty Presentations

The 2007 report, College Learning for the New Global Century, outlines a cluster of intellectual and practical skills that are critical components of a liberal education: inquiry and analysis; critical and creative thinking; written and oral communication; quantitative literacy; information literacy; and teamwork and problem solving. The learning outcomes associated with information literacy relate to and incorporate many of the learning outcomes in all of these skill clusters. Participants in this session will address how these information literacy and related learning outcomes can be mapped into student learning experiences at three levels: in an individual course, in an academic sequence …

Google Analytics: Analyzing The Latest Wave Of Legal Concerns For Google In The U.S. And The E.U., 7 Buff. Intell. Prop. L.J. 135 (2010), Raizel Liebler, Keidra Chaney

UIC Law Open Access Faculty Scholarship

The next wave of concern regarding Google involves web analytics. Web analytics is the measurement, collection, analysis, and reporting of Internet data for the purposes of understanding and optimizing web usage. The concerns of web analytics use touches on issues of online user privacy, government use of personal information, and information on website user activity. While Google Analytics is not the sole web analytics product on the market, it is widely used by corporate, non-profit, and government organizations. The product has been reported to have a 59% market share among web analytics vendors in a 2008 study.

Web analytics technology …

Overhauling Of A Science Library Web Area, Daniel S. Dotson

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

This article covers the revamp of a science library’s web area. The library’s web area contained outdated web pages, unused files, and an architecture that made it hard to maintain. All of these issues with the web area resulted in an examination and revamping of several aspects of all the files on the web area. Server statistics were used to determine the usage of the files in the library’s web area. Files containing textual information were categorized according to their topic and the usage of each topic area was examined to determine the distribution of usage amongst the topic …

Embedding An Im [Instant Messaging] Widget In Research Databases: Helping Users At Their Point-Of-Need, Kwabena Sekyere

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Introduction

The rapid growth of internet users has made libraries eager to introduce online services for this new community, in addition to their traditional reference services. Virtual reference service has become a convenient and easily accessible option for the online community, particularly with increasing amounts of libraries resources now available electronically as well (Lou, 2007).

Virtual reference began in many libraries as email reference service (Janes, 2002) with a move to live chat reference as technology advanced. These live reference services were offered through chat software developed in-house or by vendors. Due to the high cost of purchasing and maintaining …

Open House In The Ivory Tower: Public Programming At An Academic Library, Rochelle Smith, Ben Hunter

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

Public programming, a frequently used outreach tool for public libraries, is far less common in academic libraries. This article examines the University of Idaho Library’s efforts to attract both university and community members with public programming, delving into detail for three specific grant-funded discussion series: one on Jewish literature, one on graphic novels, and one on jazz. Strategies for location selection, advertising, scheduling and funding are all discussed with commentary on what worked well, what didn’t, and how public programming fits into the mission of an academic library.

Using A Permanent Usability Team To Advance User-Centered Design In Libraries, Jane Nichols, Alison M. Bobal, Susan Mcevoy

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

Usability, user studies, and evaluating user experiences have been a part of academic libraries for many years. In the last 20 years libraries have created ad hoc usability teams to do user studies. Oregon State University (OSU) Libraries started its ongoing team in 2006, resulting in an increased focus on user experience throughout the libraries. This article explores the team’s history from formation to work it took on. The merits and challenges usability teams bring to an organization are also discussed. To date the literature describes usability methods and shares findings from libraries’ usability studies but none discusses benefits …

If You Build It, They May Not Come: The Case Of Questionpoint, Lynette Ralph

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

The Knowledge Base (KB) of QuestionPoint (QP) is a Knowledge Management (KM) tool capable of capturing the collective knowledge of reference librarians for future use. The goal of the study was to determine if this KB is an effective KM tool. Descriptive research was the methodology used and included an unobtrusive study, a survey instrument, and interviews. This study revealed that despite the technological capabilities of this KB, librarians who had access to the system failed to utilize it.

Gresham's Law In The 21St Century, Joshua Finnell

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

Research indicates that most people today satisfy their information needs through the Internet. As we move deeper into the information age, librarians must embrace the role of inculcating information literacy skills lest Gresham’s Law of economics becomes a reality in our information economy. This article discusses the probabilistic nature of the Internet against the backdrop of Gresham’s Law.

Vodcasting, Itunes U, And Faculty Collaboration, Jason Paul Michel, Susan Hurst, Andrew Revelle

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Introduction

In the summer of 2008, the Miami University Libraries began a pilot project to integrate Web video tutorials (vodcasts) into a multiplicity of access points to enhance and extend library services. By the end of the project, Web video tutorials had been embedded in specific course sites in the course management system Blackboard, as well as in our institution's iTunes U site. The libraries were, in fact, the first entity on campus to feature publicly-available content on iTunes U. This brief article will delineate the project and explain why we believe this effort has helped position the library within …

Learning 2.0: A Tool For Staff Training At The University Of Alaska Fairbanks Rasmuson Library, Ilana Kingsley, Karen Jensen

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

This paper describes a Learning 2.0 library staff training project completed in September 2007 at the University of Alaska Fairbanks Rasmuson Library. The project planning process, curriculum creation, implementation, incentives, and outcomes are included, along with a summary of survey results from program participants. Recommendations for implementing this free and useful staff training tool by other academic libraries are included, as well as a link to the Library’s Learning 2.0 blog.

An Empirical Study On Follow-Up Library Instruction Sessions In The Classroom, Xiaomei Gong, Mary Kay Loomis

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

This study with undergraduate students in the Ancell School of Business, Western Connecticut State University, evaluated the knowledge of students using library resources before and after one session of library instruction in the library, and after follow-up instruction in the classroom. Survey method was used before and after the initial session of library instruction in the library, and after follow-up instruction session in the classroom. Significant differences were found in the students’ knowledge of library resources between the pre- and post- surveys in the library session and in the library usage experience after the follow-up instruction session in the …

Buy Low, Sell High, Get In Now: Low-Stakes/Low-Investment Information Literacy Initiatives Pay Off Big, David Wilson, Jeremy Donald, Steven Hoover

Library Faculty Presentations

Become familiar with the concept of low stakes/low investment information literacy initiatives in order to communicate their potential value to faculty members, other librarians, and administrators. Recognize how collaboration between your library and other entities on campus can reinforce information literacy initiatives in order to draw upon the strengths and shared values of existing programs. Learn about successful initiatives in order to generate ideas that would be useful for your institution.

Preparing Global Citizens: Librarians Connect Students With A Learning Service Opportunity In Nicaragua, Lily G. Griner, Patricia J. Herron

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Introduction

Many universities are encouraging study abroad and international service-learning opportunities to provide their students with the necessary knowledge and skills to operate successfully in an increasingly global environment. Academic librarians have unique opportunities and perspectives which enable them to participate in the educational mission of the University. During a trip to Mexico, two librarians from the University of Maryland recognized an opportunity to engage students in a learning service opportunity in Nicaragua. Using their knowledge of the university community and their campus connections, they formed a partnership with a faculty member in the University’s College of Information Studies to …

Talkin' 'Bout My Generation: Exploring Age-Related Resources, Susie Skarl, Sidney Lowe

Library Faculty Research

In the past few years, as technology has radically changed how we find and use information resources, library staff have begun to notice significant generational differences in the information-seeking behavior of library patrons. These frequent observations at the reference desk and in library instruction classes planted the first small seeds of our interest in this topic. Internet sites and online articles about generational differences are plentiful and focus on a wide range of subjects, such as learning styles, social behaviors, moral values, technological skills, marketing, communication, and workplace performance.

Introducing Learning Commons Functionality Into A Traditional Reference Setting, Jeffrey A. Franks

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

For the past decade the University Libraries at The University of Akron has been modifying and enhancing its services in response to changing technologies and user needs, as well as evolving campus strategies. Library efforts centered on service excellence and student success have played a leading role in the inclusion of a planned learning commons as one of the key strategic initiatives of the University. At this time the learning commons concept has been fully developed, while the proposed building renovation plan is underway. The Library, however, is utilizing key opportunities in the present to integrate learning commons functionality …

Media Literacy In The Digital Age: Implications For Scholars And Students, Barbara R. Burke

Communication, Media, and Rhetoric Publications

Advocates of the practice assert becoming media literate may be the way to take control, and to be better able to identify and control the borders between the real world and the world manufactured by the media. This paper embraces this assertion, and suggests advocating expanding our understandings of media literacy, and creating new strategies for analysis and critique of New Media. To make this argument, the paper will describe American attempts at shaping media education to foster media literacy. Then, a comparison between Campbell’s system and Federov’s modules of media literacy will be offered. Finally, two new elements of …

New Liaison Librarians: Factors Influencing Confidence Levels And The Type Of Activities Undertaken, Ramirose Attebury, Sara Holder

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

Although library literature related to liaison work is not uncommon, most of what has been written takes the form of advice to new liaisons or else describes liaison program implementation and evaluation. This study seeks to identify what types of activities liaison librarians are employing nationwide and what factors influence the decision to undertake these activities. It also investigates what factors affect self-reported confidence levels of new liaison librarians.

Subject Guides: Putting A New Spin On An Old Concept, Nedelina Tchangalova, Amanda Feigley

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

The wide application of digital technologies in the library environment has changed the format and content of subject guides. Given the advent of new Internet tools and the explosive growth of electronic resources available on the Web, the reference librarians at the University of Maryland (UM) College Park were facing many issues when keeping up with new technologies and creating subject guides that meet library users’ satisfaction. The goal of this paper was to explore the challenges librarians are facing and to identify new technologies to assist them in creating subject guides. The literature revealed a wide variety of …

The Need For Subject Librarians In Ghanaian Academic Libraries, K. Agyen-Gyasi

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

The rapid development of information and communications technology with its proliferation of information resources, pressures from the expanding higher education system, the rise in student numbers, and the new economic and administrative frameworks are posing greater challenges to professional librarians in Ghana. Currently, information can be found in different formats such as e-books, CD-ROM, online journals and other electronic databases, in addition to the traditional paper formats. The introduction of the International Network for the Availability of Scientific Publications supported e-resources project has opened up access to full-text e-journals, e-books, and other databases on the Web to the State …

Distance Education Library Services Assessment, Judy Block

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

The primary purpose of assessment in academia is to support high-quality learning. To accomplish this tracking, monitoring and documenting student activity is important to providing excellent library service. By gathering information on student learning, assessments can pinpoint areas for improvement. Ideally, assessment should be quantitative, qualitative, and ongoing and have the ability to address different skills. Assessment is most effective when based on faculty teaching and student learning. Outcomes assessments are the only credible assessment for the distant learner. They are necessary to improve student learning results and are a means of gathering information about student learning that is …

Knowledge Management In Health Science Libraries, Mayank Trivedi

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

Knowledge management in health science institutions is a major issue today. Health science professionals are routinely dealing with evidence-based medicine and problem-based learning. Health Science Librarian has a significant role in the decision making of clinical practice. The article focuses on the principles, strategies, components and barriers of knowledge management with special aspect in relation to Health Science Institutions.

Teaching And Supporting Endnote At The University Of Tennessee: Designing Online Alternatives To High Demand Classes, Teresa B. Walker, Jane S. Row, Travis Dolence

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

The University of Tennessee Libraries, like many libraries, has taken the lead on campus in teaching the use of bibliographic management software. One of the challenges of bibliographic instruction is conveying to the user that the instruction is relevant. The challenge we faced with bibliographic instruction for EndNote was somewhat different. Our users, mainly faculty and graduate students, did see the importance of our instruction to their research. The popularity of the classes created a demand that was difficult to meet by classroom instruction alone. We addressed this problem with the creation of an online tutorial that provides on-demand, …

Plagiarism Pitfalls: Addressing Cultural Differences In The Misuse Of Sources, Nancy E. Fawley

Library Faculty Research

As a branch campus of an American university operating in the Middle East, Virginia Commonwealth University School of the Arts in Qatar must take into account the cultural differences that pertain to plagiarism and the misuse of sources before the school can begin to develop methods to address and prevent the problem. Differences in educational philosophies, students’ previous scholastic training and cultural differences in individual motivation are all factors that must be considered

Tiered Reference: The New Landscape Of The Frontlines, Susan Gardner

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Introduction

When one walks into a typical academic library today, he or she is hard-pressed to see a reference librarian in plain view working at a public services desk. The well marked “reference desk” of yore, staffed by a smiling librarian and once a staple of every traditional academic library, has evolved into a less visible, more amorphous facility. Most libraries now use a new service strategy called “tiered reference,” whereby the initial reference contact point is with trained students or paraprofessionals at a general service desk. These non-librarians field all manner of questions, including directional, computing, and occasionally reference. …

21st Century Literacies: Transforming Education For Next Generation Learners, Patricia A. Iannuzzi

Library Faculty Presentations

- 21st Century Literacies

- Millennials as Learners

- Engaging the Digital Native

- A Vegas Perspective

Differences In Indexing Term Vocabularies And Agreement With Subject Specialists, John M. Weiner

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

Index terms are an important component in considering a scientific topic. In a real sense, the indexing terms represent the vocabulary and language of the topic. Study of these critical terms has employed human and machine techniques. Computerized indexing systems can accurately and completely recognize terms, but the different strategies for organizing and evaluating the concepts (i.e., informative terms) and related issues may not be effective in accomplishing the desired descriptive actions. This paper explored the results of two computer supported approaches in indexing scientific documents against a background of simple random generation of informative terms in varying sized …

Papa's Got A Brand New (Virtual) Bag: Real-Time Chat And Reference Discourse, Darren Chase

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

Many librarians agree that virtual reference has expanded the range of library reference services. Along with an expansion of reference service, virtual reference (especially real-time chat) has influenced reference discourse. Style characteristics of chat include its telegraphic brevity, its conversational and informal tone, and its tendency towards interview and exchange. A bedrock feature of traditional reference service is the reference interview-as this and other aspects of reference exchange are conversational, chat is exceptionally resonant within the continuum of reference services. The virtual reference librarian operates in a medium both familiar and leading-edge (a bridge between the traditional and the …