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Full-Text Articles in Organizational Communication

Student Research Journal, Volume 10, Issue 1, Student Reseach Journal May 2020

Student Research Journal, Volume 10, Issue 1, Student Reseach Journal

School of Information Student Research Journal

No abstract provided.

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Acronym Usage In Groups: The Relationship Of Socialization And Identification, Dara K. Carney-Nedelman May 2020

Acronym Usage In Groups: The Relationship Of Socialization And Identification, Dara K. Carney-Nedelman

Pursuit - The Journal of Undergraduate Research at The University of Tennessee

This study analyzed the relationship between knowledge of acronym meaning and group member’s socialization and identification. It examined the understudied relationship between knowledge of acronym meaning for group members and their socialization and identification in the group. Research has concluded that when assimilated into a group the group members contribute more, and overall have greater satisfaction (Riddle, Anderson, & Martin, 2000). This assimilation can be separated into two variables, socialization and identification of group members. Research on the relationship for knowledge of acronym meaning and assimilation has been understudied; therefore, this project explored how the terms we use in groups …

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Implementing Inter-Professional Patient-Family Centered Plan Of Care Meetings On An Inpatient Hospital Unit, Nicolas Hernandez, Alice Fornari, Sage Rose, Leanne Tortez Apr 2020

Implementing Inter-Professional Patient-Family Centered Plan Of Care Meetings On An Inpatient Hospital Unit, Nicolas Hernandez, Alice Fornari, Sage Rose, Leanne Tortez

Patient Experience Journal

Inpatient plan of care meetings support efforts to encourage collaborative practice and patient-family centered care and result in an effective strategy to enhance communication and patient satisfaction. Clinical team members participated in patient/family centered plan of care meetings at a community hospital in a selected inpatient unit with full time hospitalist physicians. Quantitative data were gathered pre/post implementation from the external Hospital Consumer Assessment of Health Care Providers (HCAHPS) survey. HCAHPS data were collected independently, specifically for questions related to communication between patients, family members/guardians and the medical team and also the effects of care transition. There was a slow …

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Lessons Learned: Jack Gutt, Mercedes Cardona Apr 2020

Lessons Learned: Jack Gutt, Mercedes Cardona

Journal of Financial Crises

Gutt, who joined the Federal Reserve Bank of New York in 2009 as Vice President, Head of Media Relations and Public Affairs, shares with us his reflections on that period.

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Lessons Learned: David Wessel, Ben Henken, Rosalind Z. Wiggins Apr 2020

Lessons Learned: David Wessel, Ben Henken, Rosalind Z. Wiggins

Journal of Financial Crises

Wessel, an award-winning journalist for The Wall Street Journal, talks about some of the issues faced by the media in covering the crisis, discusses the many challenges policymakers faced when trying to communicate the government’s crisis-fighting strategy, and shares suggestions for improvement.

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“Knowledge Puffs Up”: The Evangelical Culture Of Anti—Intellectualism As A Local Strategy, Mark Ward Sr. Apr 2020

“Knowledge Puffs Up”: The Evangelical Culture Of Anti—Intellectualism As A Local Strategy, Mark Ward Sr.

Sermon Studies

The anti-intellectual strain of American evangelicalism, rooted in the populist Great Awakenings of the 18th and 19th centuries, has prompted much commentary from the 20th century to the present. Analysis of this anti-intellectualism has gained new currency today as evangelicals, who comprise 1 in 4 Americans, reject theories of evolution and manmade climate change. Scholarship on the subject has focused on the discourses of evangelical leaders at the national level. The present study, based on three years of fieldwork at an evangelical church, finds that an animus against intellectual elites is a potent "local strategy" for constructing a satisfying evangelical …

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Reasonable Accommodation For Workers Who Are Deaf: Differences In Ada Knowledge Between Supervisors And Advocates, Hayley Stokar Apr 2020

Reasonable Accommodation For Workers Who Are Deaf: Differences In Ada Knowledge Between Supervisors And Advocates, Hayley Stokar

JADARA

Despite the existence of the Americans with Disabilities Act (1990), workers who are deaf still struggle with reasonable accommodations in the workplace. The challenges relate, in part, to knowledge and training deficits among hearing supervisors. In order to understand the difference between supervisor knowledge and advocate knowledge around reasonable accommodation, focus groups were conducted with two populations: (1) supervisors in retail and food service who were all hearing, and (2) advocates engaged in training and education around deaf accommodation needs, who were either deaf or hearing. Findings identify similarities and disparities between the groups, highlighting that, while specific legal knowledge …

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Enhancing Trustworthiness Of Qualitative Findings: Using Leximancer For Qualitative Data Analysis Triangulation, Laura L. Lemon, Jameson Hayes Mar 2020

Enhancing Trustworthiness Of Qualitative Findings: Using Leximancer For Qualitative Data Analysis Triangulation, Laura L. Lemon, Jameson Hayes

The Qualitative Report

This paper offers an approach to enhancing trustworthiness of qualitative findings through data analysis triangulation using Leximancer, a text mining software that uses co-occurrence to conduct semantic and relational analyses of text corpuses to identify concepts, themes, and how they relate to one another. This study explores the usefulness of Leximancer for triangulation by examining 309 pages of previously analyzed interview data that resulted in a conceptual model. Findings show Leximancer to be an ideal tool for refining a priori conceptual models. The Leximancer analysis provided missing nuance from the a priori model, depicting the value of and connection between …

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Describing Interdisciplinary Agricultural Research Center Directors’ Perceptions Of Science Communication Through Goals And Beliefs, Ashley Mcleod-Morin, Ricky Telg, Joy Rumble Feb 2020

Describing Interdisciplinary Agricultural Research Center Directors’ Perceptions Of Science Communication Through Goals And Beliefs, Ashley Mcleod-Morin, Ricky Telg, Joy Rumble

Journal of Applied Communications

This study explored the perceptions of science communication held by interdisciplinary agricultural research center directors and identified the directors’ goals and beliefs, specifically related to science communication. Ten interdisciplinary agricultural research center directors from top research, land-grant institutions were interviewed for this study. Findings from this study determined that the directors’ perceptions were rooted in service to the public, knowledge, public good, obligation, and relationships. Participants discussed attempting to bring awareness to science as a goal of science communication. They also discussed feeling obligated to communicate about science as part of a land-grant institution. Participants particularly believed that faculty with …

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Impacting Agriculture And Natural Resource Policy: County Commissioners’ Decision-Making Behaviors And Communication Preferences, Kati Lawson, Kevin Kent, Shelli Rampold, Ricky W. Telg, Ashley Mcleod-Morin Feb 2020

Impacting Agriculture And Natural Resource Policy: County Commissioners’ Decision-Making Behaviors And Communication Preferences, Kati Lawson, Kevin Kent, Shelli Rampold, Ricky W. Telg, Ashley Mcleod-Morin

Journal of Applied Communications

Elected officials at the local, state, and national levels play key roles in shaping the agriculture and natural resources (ANR) sectors through the development and implementation of ANR policies and regulations. As such, it has become necessary for members of the ANR community to understand the policy formation process and how to communicate effectively with elected officials about ANR policies and issues. However, little research has been conducted at the local level to examine how local elected officials (LEOs) interact with information specific to ANR policies to make decisions. This study was designed to assess the communication and information-seeking preferences …

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Utilizing Extension As A Resource In Disaster Response: Florida Extension’S Communication Efforts During The 2017 Hurricane Season, Moses R. Mike, Shelli D. Rampold, Ricky W. Telg, Angela B. Lindsey Feb 2020

Utilizing Extension As A Resource In Disaster Response: Florida Extension’S Communication Efforts During The 2017 Hurricane Season, Moses R. Mike, Shelli D. Rampold, Ricky W. Telg, Angela B. Lindsey

Journal of Applied Communications

Crisis communication plays a significant role for the different audiences for which it is designed. Hurricanes and other disasters have resulted in major economic damage and disruption of social norms for extended periods of time in communities across the globe. In such circumstances, the Cooperative Extension Service is often called to take an active role in preparation, response, and recovery. As part of the local emergency management team, local Extension offices are positioned to provide a research base, relevant information, and faculty. As such, citizens often look to Extension faculty members for emergency resources and expertise. However, standard communication methods …

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Complete Issue, Volume 39, Issue 2 Jan 2020

Complete Issue, Volume 39, Issue 2

Journal of the Association for Communication Administration

This is the complete issue for Volume 39, Issue 2 of the Journal of the Association for Communication Administration.

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Exploring Science Communication Effectiveness In The U.S. Federal Government Research Process: A Case Study With The U.S. Livestock Producers’ Antimicrobial Use Research, Katie Abrams, Chelsea Bonser, Amber Mccord Jan 2020

Exploring Science Communication Effectiveness In The U.S. Federal Government Research Process: A Case Study With The U.S. Livestock Producers’ Antimicrobial Use Research, Katie Abrams, Chelsea Bonser, Amber Mccord

Journal of Applied Communications

Several U.S. federal government agencies collect and disseminate scientific data on a national scale to provide insights for agricultural trade, research, consumer health, and policy. Occasionally, such data have potential to provide insights to advance conversations and actions around critical and controversial issues in the broad agricultural system. Such government studies provide evidence for others to discuss, further interpret, and act upon, but to do so, they must be communicated well. When the research intersects with contentious socio-political issues, successful communication not only depends on tactics, but as this study illuminates, it also depends on relationship quality between research producers, …

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Let’S Get Personal: The Influence Of Personality Type Assessments On Team Communication And Structure, Kylee Baldwin, Selena Moua, Taylor Perryman, Alyssa Hayden Jan 2020

Let’S Get Personal: The Influence Of Personality Type Assessments On Team Communication And Structure, Kylee Baldwin, Selena Moua, Taylor Perryman, Alyssa Hayden

Concordia Journal of Communication Research

The balance of understanding and discussing personality types is a potential advantage to the effectiveness of a team’s work ethic and communication. Working in a team with members of different personality types that know how to work well with other personality types will achieve team effectiveness more efficiently than a team with a lack of understanding on their own and others’ personality types. It is predicted that the Truity's Type Finder Personality Test on personality types will have a strong, positive impact on overall team performance and team effectiveness. In addition, it can also be predicted that the team that …

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A Social Media Strategy For An Academic Department, Stephanie Buermann, Heidi Everett, R. Jeffrey Ringer, Traci Anderson, Alex Davenport, Eddah Mutua Jan 2020

A Social Media Strategy For An Academic Department, Stephanie Buermann, Heidi Everett, R. Jeffrey Ringer, Traci Anderson, Alex Davenport, Eddah Mutua

Journal of the Association for Communication Administration

This essay describes the process one communication studies department used to develop a social media strategy. That process involved identifying the audiences to be reached, establishing goals and objectives, conducting an audit to identify possible message posts, and selecting posts to reach our goals and objectives. The resulting strategy involves posting messages two to three times per week targeted toward specific audiences and reflecting twelve objectives. A calendar was created to guide the posts. Future research will assess the effectiveness of the strategy.

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Information And Communication Technology, Uncertainty Reduction, And Dual Identification In Chinese Organizations, Ran Ju, Moyi Jia Nov 2019

Information And Communication Technology, Uncertainty Reduction, And Dual Identification In Chinese Organizations, Ran Ju, Moyi Jia

Journal of International & Interdisciplinary Business Research

By employing Chinese sample, this study examined the relationship between organizational members’ use of information and communication technologies (ICT) and their identification with the immediate workgroup and the overall organization. Employees’ uncertainty level was proposed as a mediating factor in these relationships. Participants N=336 completed an online survey. Results indicated that workgroup identification (WID) was positively predicted by members’ use of organizational social media to seek work-related information, and organizational identification (OID) was positively predicted by organizational social media and intranet for the same purpose. These relationships were either partially or fully mediated by employee’s uncertainty level. Results contributed to …

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Coauthor Network Analysis Of Journal Of Applied Communications Articles From 2008-2017, Audrey E. H. King, Quisto Settle Nov 2019

Coauthor Network Analysis Of Journal Of Applied Communications Articles From 2008-2017, Audrey E. H. King, Quisto Settle

Journal of Applied Communications

Coauthorship networks offer a glimpse of collaborations within a discipline, illustrating the social networks that enable users to leverage more resources than they could on their own. This study used relational bibliometric data from the last 10 years of the Journal of Applied Communications (JAC) to create a social network analysis. The following research objectives guided this study: 1) Describe authorship, category (i.e., research article, commentary, book review), and number of JAC papers published from 2008 to 2017, 2) Describe the coauthor network characteristics of JAC papers, and 3) Describe the relationship between publication frequency and social …

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Overcoming Change: Creating A Workflow With A Change Management Process, Sarah Richelle Johnson Oct 2019

Overcoming Change: Creating A Workflow With A Change Management Process, Sarah Richelle Johnson

Kansas Library Association College and University Libraries Section Proceedings

In technical services, workflows are critical for ensuring that resources are made available for patrons in a consistent and efficient manner. When a library undergoes major changes, it is critical to ensure that processes are going to be maintained or altered to meet the new needs of the library. From 2018 to 2019, William Allen White Library, at Emporia State University tackled multiple transitions in their technical services department by creating a change management process that walked them through the development of a new workflow. The article discusses the changes they made, the challenges they faced, the process that they …

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Cyber Metaphors And Cyber Goals: Lessons From “Flatland”, Pierre Trepagnier Oct 2019

Cyber Metaphors And Cyber Goals: Lessons From “Flatland”, Pierre Trepagnier

Military Cyber Affairs

Reasoning about complex and abstract ideas is greatly influenced by the choice of metaphors through which they are represented. In this paper we consider the framing effect in military doctrine of considering cyberspace as a domain of action, parallel to the traditional domains of land, sea, air, and space. By means of the well-known Victorian science-fiction novella Flatland, we offer a critique of this dominant cyber metaphor. In Flatland, the problems of lower-dimensional beings comprehending additional dimensions are explored at some length. Inspired by Flatland, our suggested alternate metaphor for cyber is an additional (fourth) dimension. We …

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Nine Things Successful People Do Differently, A Review, Ben Randle Oct 2019

Nine Things Successful People Do Differently, A Review, Ben Randle

Marriott Student Review

“Nine Things Successful People Do Differently” by Heidi Grant Halvorson is a short informational business book that cuts right to the chase. Halvorson successfully synthesizes different behavioral research studies to offer tips on exactly what her title describes: things successful people do differently.

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Contributions Of Mindfulness To Improvisational Behavior And Consequences On Business Performance And Stress Of Entrepreneurs During Economic Downturn, Peerayuth Charoensukmongkol Oct 2019

Contributions Of Mindfulness To Improvisational Behavior And Consequences On Business Performance And Stress Of Entrepreneurs During Economic Downturn, Peerayuth Charoensukmongkol

Organization Management Journal

This research investigates the role of mindfulness among Thai entrepreneurs that can be linked to their improvisational behavior that, in turn, explains business performance and stress during a period of economic contraction in Thailand. This research collected survey data from a sample of 186 owners of small retail shops in major marketplaces in Bangkok, Thailand. Results from partial least squares structural equation modeling show that mindfulness had a positive relationship with the degree of improvisational behavior exhibited by entrepreneurs. The findings also reveal that the entrepreneurs who exhibited a higher degree of improvisational behavior achieved higher business performance and had …

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Effects Of Management Support, Team Member Support, And Job Status On Safety Climate And Employee Attitudes, Bernadette M. Racicot, Mary C. Kernan, Edward D. Nichols Oct 2019

Effects Of Management Support, Team Member Support, And Job Status On Safety Climate And Employee Attitudes, Bernadette M. Racicot, Mary C. Kernan, Edward D. Nichols

Organization Management Journal

This study examined the impact of management and team member support on employee attitudes through the mediating effect of safety climate. Five hundred fifty-six physicians and nurses from a large teaching hospital in the eastern United States completed survey items assessing their perceptions of management support, team member support, and safety climate as well as job satisfaction and organizational commitment. Results indicated that while job satisfaction and commitment were directly affected by perceptions of management and team member support, these relationships were also partially mediated by safety climate. In addition, the results suggested that team member support contributed to the …

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The Role Of Shared Leadership And Communication In Promoting Strategic Consensus And Performance, Younis Jabarzadeh, Naser Sanoubar, Arash Vahdat, Faezeh Khosravi Saghezchi Oct 2019

The Role Of Shared Leadership And Communication In Promoting Strategic Consensus And Performance, Younis Jabarzadeh, Naser Sanoubar, Arash Vahdat, Faezeh Khosravi Saghezchi

Organization Management Journal

The current study aims to investigate the effect of strategic consensus among managers on organizational performance, with an emphasis on shared leadership and communications in Iranian knowledge-intensive firms. Since Iran has its unique cultural characteristics with favoring a more authoritarian attribute, and leadership in knowledge-intensive firms has a more shared style, the context of the study is more appealing to such relationships. Data were collected from 115 randomly selected knowledge-intensive firms and analyzed using structural equation modeling by LISREL. Findings show that shared leadership positively influences strategic consensus of the management team, but it does not have a direct effect …

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A Qualitative Study Of “Online” Work Breaks, Sungdoo Kim, Stacie Furst-Holloway, Elaine Hollensbee, Suzanne Masterson, Therese Sprinkle, Daniele Bologna Oct 2019

A Qualitative Study Of “Online” Work Breaks, Sungdoo Kim, Stacie Furst-Holloway, Elaine Hollensbee, Suzanne Masterson, Therese Sprinkle, Daniele Bologna

Organization Management Journal

Despite the growing empirical evidence on the beneficial effects of “micro” work breaks, scant research has examined “online” work breaks. Thus, the purpose of this study is to explore the nature and effects of online work breaks. Through an in-depth qualitative study of a diverse set of 33 full-time working professionals, we identified conditions under which online breaks occur as well as the characteristics and outcomes of these breaks. Interestingly, our findings point to both negative and positive outcomes associated with online breaks, largely dependent on an individual’s ability to self-regulate. Our grounded theory approach allows us to develop a …

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The Role Of Sensemaking And Organizational Identification In Employee Engagement For Sustainability, Kent D. Fairfield Oct 2019

The Role Of Sensemaking And Organizational Identification In Employee Engagement For Sustainability, Kent D. Fairfield

Organization Management Journal

This exploratory study examines how sensemaking and organizational identification occur inside an organization and how they can affect how employees engage in managing for sustainability. Qualitative data suggest a positive effect of organizational identification on support for sustainability goals and actions and, conversely, how individual sustainability actions may in turn increase organizational identification. The findings from interviews of a sample of eight companies reveal many different goals, challenges, and means of seeking sustainability. Analysis points toward the dynamics of cognitive and emotional processing across this diverse sample, suggesting implications for practitioners and further research.

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The Collaboration Of Human Resource Management And Line Management–An International Comparison, Klaas Szierbowksi-Seibel, Bernhard A. Wach, Rudiger Kabst Oct 2019

The Collaboration Of Human Resource Management And Line Management–An International Comparison, Klaas Szierbowksi-Seibel, Bernhard A. Wach, Rudiger Kabst

Organization Management Journal

The extant research advocates for the strategic integration of human resource management (HRM) in managerial decision making to foster firm performance. However, the empirical evidence of a stronger strategic integration of HRM is still limited, especially in terms of strategic guidelines such as a human resource (HR) strategy and international comparative matters. Drawing on responses from 588 German and US-based organizations and related to the new institutionalism theory, this study examines whether a HRM partnership (i.e., sharing responsibilities between HRM and line management) that represents a particular form of strategic integration of HRM is beneficial for organizations. In particular, we …

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Hr Flexibility In Family Firms: Integrating Family Functioning And Family Business Leadership, Sanjay Goel, Lin Xiu, Sheila Hanson, Raymond J. Jones Iii. Oct 2019

Hr Flexibility In Family Firms: Integrating Family Functioning And Family Business Leadership, Sanjay Goel, Lin Xiu, Sheila Hanson, Raymond J. Jones Iii.

Organization Management Journal

We developed a conceptual model that links central constructs of family functioning to HR flexibility and subsequent HR outcomes in family businesses. We proposed that family functioning was associated with two fundamental leadership decisions (i.e. family-business integration and family involvement) in family businesses. We posited that family business leaders have immense discretion to make these critical decisions that establish the degree to which the family firms would exhibit HR flexibility. We distinguished the three dimensions of HR flexibility – skill, behavioral, and HR practices flexibility and proposed that skill and behavioral HR flexibility generally lead to positive HR outcomes whereas …

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Should All Stakeholders Be Treated Fairly? Identifying Stakeholders That Legitimately Matter, Desmond Ng Oct 2019

Should All Stakeholders Be Treated Fairly? Identifying Stakeholders That Legitimately Matter, Desmond Ng

Organization Management Journal

A key contribution of stakeholder research is that a firm’s purpose and objective is influenced by those stakeholders who have a legitimate stake in a firm’s business activities. Yet, identifying those that have a legitimate stake remains a challenge in stakeholder research. This research draws on legitimacy arguments to explain how stakeholders develop accountability and reliability in their legal and moral claims and how legitimacy influences a firm-manager’s obligations of fairness to these stakeholder groups. A concept of directness, consisting of close and relational specific exchanges, is introduced to explain this legitimation process. Directness offers accountability and reliability when an …

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Team-Building: Developing Teamwork Skills In College Students Using Experiential Activities In A Classroom Setting, Shelly Marasi Oct 2019

Team-Building: Developing Teamwork Skills In College Students Using Experiential Activities In A Classroom Setting, Shelly Marasi

Organization Management Journal

This paper provides a systematic team-building training to fill a knowledge hole and a skills gap as well as prepare college students for better employability and future career success. The teambuilding training follows the interpersonal approach and utilizes adventure learning in the form of improvisational activities that can be used in a classroom setting. The team-building training enhances student learning of teams and the team development process as well as develop students’ teamwork skills. Data from a treatment group and a control group through pre- and post-measures of student perceptions are presented to determine the team-building training’s effectiveness. Correlations, t-tests, …

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The Business Meeting: A Cross-Cultural Experiential Learning Activity, Arpita Joarder, Konrad Jamro, Ram Ravi Oct 2019

The Business Meeting: A Cross-Cultural Experiential Learning Activity, Arpita Joarder, Konrad Jamro, Ram Ravi

Organization Management Journal

This paper presents a simulation designed to help students learn about the challenges and necessary skills for conducting business in cross-cultural settings. The exercise involves assigning participants to two fictitious cultural groups, each with its own norms and expectations. Participants interact with members of the other culture in accordance with the instructions provided in order to negotiate successfully. This experiential learning activity allows students to reflect on their cross-cultural skills in a simulated business setting. An assessment of the exercise conducted in classroom setting indicated evidence of its effectiveness.

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