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Organizational Communication Commons

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Full-Text Articles in Organizational Communication

Be A Leader In Your Practice: What’S Your Style?, William Chase Dds, Maom Dec 2023

Be A Leader In Your Practice: What’S Your Style?, William Chase Dds, Maom

The Journal of the Michigan Dental Association

In this Leadership Development feature, the author draws from a wealth of leadership experience in Rotary to explore the importance of leadership in dentistry. Emphasizing the need for self-evaluation through emotional intelligence, the article delves into five key aspects: self-awareness, self-regulation, motivation, empathy, and social skills. The author introduces three leadership styles — Transformational Leadership, Situational Leadership, and Servant Leadership — highlighting their characteristics and benefits. Encouraging readers to adopt diverse leadership styles, the piece underlines the significance of effective leadership in dental practice, community engagement, and organized dentistry.


Connecting With The Outside World: Psychosocially Supportive Aspects Of Operational Communication Between Isolated Crews In Space And Mission Control On The Ground, Dennis J. Frederiksen Sep 2023

Connecting With The Outside World: Psychosocially Supportive Aspects Of Operational Communication Between Isolated Crews In Space And Mission Control On The Ground, Dennis J. Frederiksen

Journal of Human Performance in Extreme Environments

Radio-based communication between crew members in space and mission control centers on the ground has the operational purpose of supporting the safe and effective execution of missions in space. Space-to-ground communication also, however, constitutes one of the relatively few interpersonal relationships astronauts have during missions and in addition to its operational purpose, this communication can support astronauts’ wellbeing. The purpose of this paper is to identify psychosocially supportive aspects of operational space-to-ground communication between astronauts in space and spacecraft communicators on the ground. Through qualitative analysis of authentic mission communication, this paper identifies two supportive aspects and develops a terminology …


Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal Jan 2023

Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal

International Journal of Aviation, Aeronautics, and Aerospace

Silence among flight crews has been one of the significant causes of aviation incidents and/or accidents. This study aims to explore why flight attendants remain silent during flights and/or do not report errors after the end of the flight. For this purpose, semi-structured online interviews were conducted with 21 flight attendants. The data were analyzed through content analysis using the MAXQDA 22 Qualitative Analysis Program. Themes and coding related to the research question were obtained by analyzing the scripts with creative coding techniques. Nine themes were identified by the content analysis, namely "poor relationship with cabin supervisors/pilots", "the lack of …


Frederick Wiseman's Essene (1972): The Duality Of Mary And Martha, Nilita Vachani Oct 2021

Frederick Wiseman's Essene (1972): The Duality Of Mary And Martha, Nilita Vachani

Journal of Religion & Film

America’s legendary documentary filmmaker Frederick Wiseman shot Essene 50 years ago at the height of the commune movement in the United States. Unlike his previous institutional films which showcase an insane asylum, a public high school, an inner city police force, a hospital, and a military training school, Essene's canvas is the far less turbulent terrain of a serene and austere Benedictine monastery devoted to the love and service of God and the divine spirit. This paper undertakes a close textual and hermeneutic analysis of Essene alongside an appraisal of Wiseman’s working methodology, his cinematic portrayals of character and dramaturgy, …


Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach Jul 2021

Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach

The Journal of Values-Based Leadership

This manuscript advances prior research (Blau, 1964; Elangovan & Xie, 1999; French & Raven, 1959; Goodstadt & Hjelle, 1973; Hegtvedt, 1988; Randolph & Kemery, 2011; Zigarmi, Peyton Roberts, & Randolph, 2015) and capitalizes on supervisory skills using power dynamics within the workplace, by investigating employee effort resulting from gender dissimilar supervisor-employee dyads and employee locus of control. To offer a more focused approach, this is an evaluation specifically on reward and coercive power derived from French and Raven’s (1959) five power bases. This manuscript proposes that the motivation levels of employees change, based on their locus of control and gender. …


Do I Desire Chatbots To Be Like Humans? Exploring Factors For Adoption Of Chatbots For Financial Services, Moses Sugumar, Shalini Chandra Jan 2021

Do I Desire Chatbots To Be Like Humans? Exploring Factors For Adoption Of Chatbots For Financial Services, Moses Sugumar, Shalini Chandra

Journal of International Technology and Information Management

AI-powered chatbots are gaining traction across various industries, especially in the financial sector. Despite these implementations, chatbot adoption and usage among consumers is still low. Grounding on the unified theory of acceptance and use of technology 2 (UTAUT2) model and the Belief Desire Intentions (BDI) model, this study explores factors influencing the adoption of chatbots for financial sectors by emphasizing on the role of user desires in addition to human beliefs. Explicitly, the research hypothesizes the role of the humanness in chatbots influencing consumer adoption in the financial services sector. The suggested research model was tested via a sample of …


Acronym Usage In Groups: The Relationship Of Socialization And Identification, Dara K. Carney-Nedelman May 2020

Acronym Usage In Groups: The Relationship Of Socialization And Identification, Dara K. Carney-Nedelman

Pursuit - The Journal of Undergraduate Research at The University of Tennessee

This study analyzed the relationship between knowledge of acronym meaning and group member’s socialization and identification. It examined the understudied relationship between knowledge of acronym meaning for group members and their socialization and identification in the group. Research has concluded that when assimilated into a group the group members contribute more, and overall have greater satisfaction (Riddle, Anderson, & Martin, 2000). This assimilation can be separated into two variables, socialization and identification of group members. Research on the relationship for knowledge of acronym meaning and assimilation has been understudied; therefore, this project explored how the terms we use in groups …


Let’S Get Personal: The Influence Of Personality Type Assessments On Team Communication And Structure, Kylee Baldwin, Selena Moua, Taylor Perryman, Alyssa Hayden Jan 2020

Let’S Get Personal: The Influence Of Personality Type Assessments On Team Communication And Structure, Kylee Baldwin, Selena Moua, Taylor Perryman, Alyssa Hayden

Concordia Journal of Communication Research

The balance of understanding and discussing personality types is a potential advantage to the effectiveness of a team’s work ethic and communication. Working in a team with members of different personality types that know how to work well with other personality types will achieve team effectiveness more efficiently than a team with a lack of understanding on their own and others’ personality types. It is predicted that the Truity's Type Finder Personality Test on personality types will have a strong, positive impact on overall team performance and team effectiveness. In addition, it can also be predicted that the team that …


“Hello? Are You Still There?” The Impact Of Social Media On Self-Disclosure And Reciprocity In Interpersonal Relationships: A Literature Review, Clara D. Costello Apr 2018

“Hello? Are You Still There?” The Impact Of Social Media On Self-Disclosure And Reciprocity In Interpersonal Relationships: A Literature Review, Clara D. Costello

Channels: Where Disciplines Meet

Social Media sites have become increasingly popular platforms for developing and maintaining interpersonal relationships. Although the usage of computer-mediated communication is normal in day-to-day life, the understanding behind how and why these relationships grow is scarce. This literature review considers relational elements such as self-disclosure and reciprocity, and how they are impacted by online elements such as an asynchronous context, controllability, and the disinhibition effect. Contrary to interpersonal relationships that develop in a physical context, the law of reciprocity is fulfilled and replaced by affirmation and recognition from relational partners, while self-disclosure continues to be a vital element within relationships. …


Silent Hands: A Leader’S Ability To Create Nonverbal Immediacy, Linda Talley, Samuel R. Temple Jan 2018

Silent Hands: A Leader’S Ability To Create Nonverbal Immediacy, Linda Talley, Samuel R. Temple

Journal of Social, Behavioral, and Health Sciences

Nonverbal immediacy is a core element of a leader’s ability to lead followers. Nevertheless, there are no empirical studies regarding a link between a leader’s hand gestures and followers’ perceptions of immediacy (attraction to someone) or nonimmediacy (distancing). Guided by Mehrabian’s theory of nonverbal behavior, this study included one independent variable segmented into seven levels (positive hand gestures defined as community hand, humility hands, and steepling hands; three defensive gestures, defined as hands in pocket, arms crossed over chest, and hands behind back; and neutral/no hand gestures) to test for immediacy or nonimmediacy. In this experimental study, participants (n …


The Role Of Specificity And Apologies In Excuse Messages Following Train Delay, Emiel Cracco, Nicolas Dirix, Christopher P. Reinders Folmer Jun 2017

The Role Of Specificity And Apologies In Excuse Messages Following Train Delay, Emiel Cracco, Nicolas Dirix, Christopher P. Reinders Folmer

Journal of Public Transportation

An important issue in public transport is punctuality. Because delays are often caused by external factors, an efficient way to mitigate passengers’ negative reactions is to point out these factors in an excuse. The current study investigated whether excuses following train delay can be optimized by making minor changes to their content. Specifically, we compared the effectiveness of specific and non-specific excuses. Furthermore, we investigated whether adding different types of an apology influenced the effectiveness of the excuse. The results indicated that specific excuses resulted in more forgiveness and a reduced intention to avoid public transport in the future. Further …


Trends. For Homeland Security, Against A Department Of Homeland Security, Ibpp Editor Aug 2002

Trends. For Homeland Security, Against A Department Of Homeland Security, Ibpp Editor

International Bulletin of Political Psychology

This article discusses national security as well as the addition of a new department – the Department of Homeland Security – as a psychological and political tactic.


Trends. Meanings And Words: Communication Catalysis And Reactivity In The Mideast, Ibpp Editor Jul 2001

Trends. Meanings And Words: Communication Catalysis And Reactivity In The Mideast, Ibpp Editor

International Bulletin of Political Psychology

This article discusses the nature of public discourse and fact construction in the context of the conflict between the state of Israel and the Palestinian National Authority.


The Person In Personnel Security: A Vulnerability In Espionage Analysis, Ibpp Editor Feb 2001

The Person In Personnel Security: A Vulnerability In Espionage Analysis, Ibpp Editor

International Bulletin of Political Psychology

This article describes some espionage-relevant content variables within which individual behavior is embedded.


Trends. Dirty Little Secrets On Secrets: The Intelligence Authorization Act For Fiscal Year 2001, Ibpp Editor Oct 2000

Trends. Dirty Little Secrets On Secrets: The Intelligence Authorization Act For Fiscal Year 2001, Ibpp Editor

International Bulletin of Political Psychology

This article discusses the phenomena of leaking and overclassification of information in the context of national security.