Organizational Communication Commons^™

Reducing Food Scarcity: The Benefits Of Urban Farming, S.A. Claudell, Emilio Mejia

Journal of Nonprofit Innovation

Urban farming can enhance the lives of communities and help reduce food scarcity. This paper presents a conceptual prototype of an efficient urban farming community that can be scaled for a single apartment building or an entire community across all global geoeconomics regions, including densely populated cities and rural, developing towns and communities. When deployed in coordination with smart crop choices, local farm support, and efficient transportation then the result isn’t just sustainability, but also increasing fresh produce accessibility, optimizing nutritional value, eliminating the use of ‘forever chemicals’, reducing transportation costs, and fostering global environmental benefits.

Imagine Doris, who is …

Language As The Catalyst Between The Relationship Of Subordinates' Communicative Competence And Supervisors' Communicative Behavior: A Canonical Correlation Analysis, Lindsey N. Tan

Journal of English and Applied Linguistics

Communicative competence could be understood as the ability to effectively use language in different contexts, and one of these contexts is the intricate framework of the supervisor-subordinate relationship (SSR). However, studies on SSR are mostly based on supervisors’ communicative behavior (SCB), and there is a scarcity of studies that investigate the role of subordinates’ organizational communication competence (SOCC) on SSR. Consequently, this study aims to investigate the relationship between SOCC and SCB in the SSR framework. Using the canonical correlation analysis, two sets of facets were used to analyze the relationship. The first set is the SOCC, which includes communicative …

Students' Perceptions Of Professional Short-Messaging Education In Undergraduate Courses, Seth S. Frei, Allison M. Alford, Ashly B. Smith

Journal of Communication Pedagogy

The popularity of short-messaging formats, like text and chat, is on the rise in the workplace with many employees preferring this style over long-form options like email. While many businesses expect employees to communicate using short messages, students may be ill-equipped to effectively use these methods due to a lack of formal training. This study sets out to understand students’ experience, confidence, and education related to professional short messaging. Results indicate a correlation between confidence and experience levels in writing text and chat messages. Further, the participants who indicated they had training on writing short messages, indicated they learned it …

Recognizing Paralanguage In Teaching, Allison Delmonico

The Downtown Review

Paralanguage is used every day to communicate and is related to one’s culture. It is often unconscious, however, when teaching a conscious effort should be made so one understands how they are perceived by others and what signals they give off. Teachers must take into consideration their own culture, the culture of the community they teach in, and the culture of students and their families. Teachers use paralanguage when communicating with their colleagues and need to understand how best to collaborate with each other. When communicating with parents, teachers need to make sure they feel welcome in the classroom and …

Global Child And Family-Centered Care Fellowship, Education And Mentorship For Pediatric Healthcare Professionals: A Literature Review, Ashley Zheng, Bobbijo Pansier

Patient Experience Journal

Child- and family-centered care (FCC) is increasingly accepted and implemented to optimize the healthcare experience for patients, their families, and healthcare professionals. Standish Foundation for Children, a 501(c)(3) non-profit, has designed and piloted a fellowship to educate pediatric healthcare professionals in FCC & psychosocial care via an inquiry and mentorship model in Tbilisis, Georgia. This review aimed to evaluate and synthesize existing literature on psychosocial and FCC mentorship for pediatric healthcare professionals in four parts: ongoing need, effects on healthcare professionals, effects on children and their families and/or caregivers, and in cross-country healthcare settings. Reviewers searched open-source databases for articles …

Development Of Instrument To Assess Influence Of Extension Conference On Intended Outcomes, Marina D. Denny, Martha A. Ellard

The Journal of Extension

The Annual Conference for Mississippi State University Extension is the sole event at which the majority of Extension personnel gather for networking, organizational updates, recognition of efforts, and professional development. Extension leaders plan this conference with intended outcomes but without ever evaluating those outcomes beyond attendee satisfaction. We developed an evaluation instrument to determine how certain conference events influence participants’ critical psychological states and ultimately, their perceived motivation, professional enrichment, opportunities for networking, professional accountability, and organizational awareness. Rather than simply assessing attendee satisfaction, this instrument may help inform planning for successive Extension conferences and other professional development events.

A Professing Parent's Reflection On The Covid Classroom And Research Illustrates The Full Utility Of Communication Pedagogy, Robin S. Mathis

Journal of Communication Pedagogy

This essay uses an ethnonarrative method to illustrate why and how to communicate compassion in the K–12, college, and workplace classroom during a pandemic. Reflecting on my experiences as a parent and professor, my students’ journal entries March–May 2020, and field research notes, I conclude that the feeling of powerlessness in the classroom and compassion within the organization creates an innovative ethnonarrative research opportunity for the Journal of Communication Pedagogy reader. Ultimately, my reflection as a parent and professor emphasized the value of communication pedagogy. Ultimately, I argue that practitioners in traditional classrooms, as well as the workplace, can advance …

Eureka: Identifying What It Means To Practice Student- Centered Teaching In A Hypermodern Age, Audra Diers-Lawson

Journal of Communication Pedagogy

Contemporary professional reports and research suggest that in corporate communication and related programs, we are not creating environments for modern students to thrive nor are we meeting the industry’s expectations in a ‘hypermodern’ world. Using personal ethnography, this article to analyzes industry-articulated limitations in the knowledge and skill sets of new communication practitioners, reviews contemporary literature identifying the learning needs of today’s students, and proposes a set of best practices based on the literature and the author’s own journey as a higher education practitioner of 20 years. Best practices identified incorporate elements of entertainment, engagement, and an ‘open-world’ approach that …

Looking For Information: An Exploratory Analysis To Explain Public Information-Seeking Behaviors About Mosquito Control, Shelli D. Rampold, Melissa Cater, Ricky W. Telg

Journal of Applied Communications

Mosquitoes pose substantial risks in communities worldwide, and the extent and type of such risk may vary across communities and regions. The integrated mosquito management approach integrates multidisciplinary methods into practical strategies tailored to local communities. Reduction of mosquito larval sources via community engagement in at-home mosquito control behaviors is a key component of this approach. Best methods of communicating information to the public to foster knowledge and motivation to engage in local mosquito control efforts. The purpose of this descriptional, correlational study was to describe the Florida public’s mosquito control information search behaviors, as well as examine factors that …

Complete Issue, Volume 39, Issue 2

Journal of the Association for Communication Administration

This is the complete issue for Volume 39, Issue 2 of the Journal of the Association for Communication Administration.

A Social Media Strategy For An Academic Department, Stephanie Buermann, Heidi Everett, R. Jeffrey Ringer, Traci Anderson, Alex Davenport, Eddah Mutua

Journal of the Association for Communication Administration

This essay describes the process one communication studies department used to develop a social media strategy. That process involved identifying the audiences to be reached, establishing goals and objectives, conducting an audit to identify possible message posts, and selecting posts to reach our goals and objectives. The resulting strategy involves posting messages two to three times per week targeted toward specific audiences and reflecting twelve objectives. A calendar was created to guide the posts. Future research will assess the effectiveness of the strategy.

Overcoming Change: Creating A Workflow With A Change Management Process, Sarah Richelle Johnson

Kansas Library Association College and University Libraries Section Proceedings

In technical services, workflows are critical for ensuring that resources are made available for patrons in a consistent and efficient manner. When a library undergoes major changes, it is critical to ensure that processes are going to be maintained or altered to meet the new needs of the library. From 2018 to 2019, William Allen White Library, at Emporia State University tackled multiple transitions in their technical services department by creating a change management process that walked them through the development of a new workflow. The article discusses the changes they made, the challenges they faced, the process that they …

Crafting The Message: The Complex Process Behind Presidential Communication In Higher Education, Jon Mcnaughtan, Patricia Ryan Pal

Journal of Research on the College President

University presidents engage in formal and informal communicationthrough multiple modes of communication. While scholars have studied the content and motivations behind presidential communication, this study provides insight into the process that university presidents engage in when crafting public statements. Utilizing interviews with presidents (8) and vice-presidents of communication (4) at U.S. flagship universities, we employ the cognitive process writing theory to develop a process model of presidential communication,while highlighting how presidents describe their experiences crafting communication. Results highlight thepresident’sperception of theirroleas instigator of communication, the involvementof other senior leaders (e.g., legal counsel, chief of staff, etc.), andinsight into thecomplex process …

Faculty Senates And College Presidents: Perspectives On Collaborations, Daniel P. Nadler, Michael T. Miller, Eid Abo Hamza, G. David Gearhart

Journal of Research on the College President

Colleges and universities have historically provided faculty members access to sharing authority, and this has been manifest in recent decades through the creation and use of a formal body called a faculty senate. These formal bodies have at times been highly effective at articulating faculty member interests, yet there are few formal definitions or boundaries concerning what areas senates are most appropriately engaged. College presidents similarly recognize that senates have a role in institutional decision-making, yet often lack a clear understanding of where and how they should be engaged. The current study explored faculty senate leader and college president perceptions …

Who Did They Just Hire: A Content Analysis Of Announcements Of New College Presidents And Chancellors, Jessica J. Fry, Z. W. Taylor, Del Watson, Rebecca Gavillet, Pat Somers

Journal of Research on the College President

Historically, women and non-binary conforming individuals have not held executive leadership positions at U.S. institutions of higher education at the same rate as men. And although the presidency or chancellorship may be the single most powerful executive leadership position in U.S. colleges and universities, no research has examined how new presidents or chancellors are announced to the public through official, institutional websites. This study analyzes a three-year dataset (2016–19) of 443 press releases announcing new presidents or chancellors at U.S. institutions, paying close attention to how press releases differ based on gender. Findings reveal that men were more likely to …

What’S In A Name? Department Name Revision And Its Relationship To Scholarly Productivity And Prestige Score In The Communication Discipline, Carolyn Lagoe, Archana Krishnan, David J. Atkin, Timothy D. Stephen

Journal of the Association for Communication Administration

The field of communication is one that must change and evolve with current trends to survive. Part of this transition involves updating institutional curricula and departmental identities to reflect current norms and practices in the field. To explore this phenomenon, the present study offers a snapshot of how communication units behave in transitioning to new names or altering their current ones. Study data are based on a dataset from the CIOS database containing a subset of communication programs that underwent departmental name revisions from 2009-2015. Trends indicate that departments are moving toward “communication studies” designations and away from those of …

Crisis Communication In Context: History And Publication Trends, Kenneth A. Lachlan, Patric R. Spence, Matt Seeger, Christine Gilbert, Xialing Lin

Journal of the Association for Communication Administration

This study aims to describe the development of crisis communication as a subfield of Communication Studies, through an analysis of data taken from journal publications. By tracing the origins of crisis communication, this study identifies some of the primary forces that have influenced its development. Next, the results of an analysis of crisis communication articles drawn from twelve periodicals over nineteen years within the larger communication discipline are offered. The results suggest that Journal of Applied Communication Research has been the most common outlet for this subdiscipline, human subjects data accounts for less than half of the published research, and …

Organizing The Organizational Communication Course: Content And Pedagogical Recommendations, Sarah E. Riforgiate, Ali L. Gattoni, Erika L. Kirby

Journal of Communication Pedagogy

Organizational communication extends beyond communication that takes place in an organizational context to the ways communication is used to organize and facilitate activity. This article is designed to enhance organizational communication pedagogy practices by highlighting foundational concepts and content areas that should be included in undergraduate organizational communication courses. Additionally, four active learning assignments, including case studies, applied organizational communication theory papers, organizational audits, and media assignments, are described to enhance student engagement with class material and to assess student learning. Finally, the article includes common issues to help educators anticipate concerns and plan effective classroom strategies.

New Jersey Communication Association’S Adjunct/Contingent Faculty Certification Program: What Makes A Communication Classroom?, Christopher Lynch, Anita Foeman, Theresa Nance

Journal of the Association for Communication Administration

The New Jersey Communication Association’s Adjunct/ Contingent Faculty Certification program provides a place of reflection for potential adjunct or contingent faculty and prepares them for teaching in a communication classroom. New Jersey state law requires an oral communication course for every college student. Disciplinary departments who may not have a direct connection with the field of communication often sponsor and teach these classes. Recruiting potential candidates to teach a communication class raises challenges for administrators and department chairs especially when many sections of the course are needed. The perception of non-communication administrators is sometimes that anyone can teach this core …

Complete Issue, Volume 38, Issue 2

Journal of the Association for Communication Administration

This is the complete issue for Volume 38, Issue 2 of the Journal of the Association for Communication Administration.

Communication Concepts In Action: Best Practices In Case Study Pedagogy In The Organizational Communication Course, Andrea L. Meluch, Patricia E. Gettings

Journal of Communication Pedagogy

Analyzing case studies is a useful way to assist students in drawing connections between organizational communication concepts and real-world experiences. As faculty members who teach organizational communication, we regularly use case study pedagogy. Case study pedagogy provides a rich narrative through which complex organizational communication concepts can be identified, analyzed, and reflected upon. This article provides 10 best practices for utilizing and assessing case study pedagogy in the organizational communication course. These practices include: to make clear connections between case studies and course materials, scaffold learning, choose a mix of cases, cultivate a sense of community in the classroom, enable …

Made In America, Lauren N. Ramirez, Sue J. Oh

Pepperdine Journal of Communication Research

This paper attempts to reveal how awareness of one's affiliations and their group’s interactions with others could lead to equality for all co-culture groups in America. This is achieved through the analysis of an event at Pepperdine University via the Social Identity Theory.

Fostering Organizational Integrity Through Departmental Program Reviews, James T. Petre, David S. Heineman, Angela G. La Valley

Journal of the Association for Communication Administration

Conducting a departmental program review can be a stressful and arduous process. At the same time, the final report can provide valuable insights. The challenges and benefits of program reviews have been well noted by scholars. We seek to add to this conversation by arguing that program reviews can prove beneficial by fostering and maintaining organizational integrity. In our essay, we review relevant literature on program reviews, provide an explanation of organizational integrity, present a narrative of our program review process, and explain how this process fostered organizational integrity.

Simulated Creative Collaboration: Experiencing Challenges To Innovative Virtual Teaming In The Classroom, Brian C. Britt, Kristen Hatten

Discourse: The Journal of the SCASD

This activity provides students with in-depth experience working as part of an innovative virtual team, which will enable them to better understand the relative advantages and disadvantages of various approaches to creative collaboration in different contexts. Participants are divided into groups, which must then solve an assigned problem using a specified communication technology and creative process from the literature. The instructor will introduce a variety of obstacles to communication using each technology, which may inhibit students’ creative processes. Following the activity, the class will discuss these challenges, participants’ responses, and the range of experiences with different collaborative processes and technologies.

Exploring The Role Of Culture In Communication Conflicts: A Qualitative Study, Sadia Deep, Berhannudin Mohd Salleh, Hussain Othman

The Qualitative Report

This research article as a part of larger study intends to explore the role of culture in triggering communication conflicts among employees at the workplace. It also explores the role of Problem-based learning in resolving these culture based conflicts. Being a part of human life, conflict is a pervasive aspect of the socio-cultural and professional environment, especially at the workplace. The role of culture has one of the aspects that have played a pivotal role in initiating conflicts in the past. Using a qualitative research approach, this descriptive phenomenology study gathered data from semi-structured interviews from eighteen selected employees belonging …

Using Conversation Analysis In Data-Driven Aviation Training With Large-Scale Qualitative Datasets, William A. Tuccio Ph.D., Maurice Nevile Ph.D.

Journal of Aviation/Aerospace Education & Research

This paper contributes to a growing body of work related to the Conversation Analytic Role-play Method (CARM) by studying the primary flight instruction environment to create training interventions related to radio communications and flight instruction practices. Framed in the context of conversation analysis, an approach to the detailed analysis of naturally occurring interaction, the large-scale, long-duration qualitative audio/video data collection and coding methodology is discussed, followed by trends identified in the ongoing study. The concept of CARM “trainables” are discussed with examples. The study shows that large-scale qualitative datasets may be leveraged to produce valuable data-driven training interventions.

Bridging The Communication Gap Successfully For Library/It Projects, Amanda Harlan, Dhanushka Samarakoon

Kansas Library Association College and University Libraries Section Proceedings

Have you ever had a difficult time describing a concept for a project? This can be especially true with collaborative projects between library and IT staff. Library and IT staff have historically been at odds concerning communication due to the use of jargon specific to their area, different working environments and styles, and conflicting best practices and standards that each follow. K-State Libraries and their internal IT department will share the communication issues with solutions from a librarian’s and developer’s perspective. We will also discuss how has influenced processes and methodologies used for collaborative projects between library and IT staff …

Mission Statement Creation And Dissemination In Service Organizations: Reaching All Employees To Provide Unified Organizational Direction, Julie L.G. Walker

Communication and Theater Association of Minnesota Journal

Scholars extol the virtues of crafting effective mission statements and the importance of its frequent communication. Especially in nonprofit business settings, mission statements can be an important way to provide goals and purpose for an organization’s staff. Creating and conveying mission statements to unify a staff whose tasks span a broad range is a difficult but important part of visionary leadership. This study explored mission statement dissemination at a university to understand its impact on staff whose tasks included limited academic work with students. Analysis of questionnaires found nonacademic staff members were not exposed to the mission statement often and …

Connecting To Students: Self-Disclosure As A Motivational Tool For Collegiate Forensic Coaches, Ben Walker

Communication and Theater Association of Minnesota Journal

Forensic coaches spend a large amount of time with their students and often struggle to find effective methods of motivation; however, studies have shown that teachers (Christophel, 1990) and athletic coaches (Turman, 2008) can use immediacy as a way to increase student/competitor motivation. This paper examines how forensic coaches can use a specific interpersonal tactic (self-disclosure) to potentially increase student motivation. The review of literature covers self-disclosure and the link between immediacy and motivation in both educational and competitive settings; next, Petronio’s Communication Privacy Management theory is contextualized with forensic coaches; finally, suggestions are offered to forensic coaches who wish …

The Influence Of Setting On Supreme Court Religious Expression Decisions, Joseph J. Hemmer Jr.

Communication and Theater Association of Minnesota Journal

The First Amendment prohibits any establishment of religion, a dicta that has been applied in an apparently inconsistent manner by the Supreme Court when called upon to evaluate various forms of verbal and nonverbal religious communication. Court decisions have approved religious prayers and displays in government settings. When such exercises and displays were introduced to the public school academic setting, the Court chose to disallow the practice. An examination of judicial opinions reveals that justices recognize three factors inherent to the academic setting which justify the apparently contradictory decisions. Because of the captive nature of the audience, the presence of …