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Organizational Communication Commons

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Journal

2017

Discipline
Institution
Keyword
Publication

Articles 1 - 30 of 37

Full-Text Articles in Organizational Communication

Analisis Relasi Teknologi, Institusi, Dan Agensi Dalam Transformasi Pelayanan Publik Di Jakarta, Ely Yani Dec 2017

Analisis Relasi Teknologi, Institusi, Dan Agensi Dalam Transformasi Pelayanan Publik Di Jakarta, Ely Yani

Informasi

This study focuses on the effort of public services through technology adoption. One of
forms is the responsibility report Rukun Tetangga in Jakarta through the Qlueapplication
The implementation of Qlue is how it links between technology, institution, and agency.
The author tries to review the process of relation among these three aspects occur to
promote the transformation of public services in Jakarta through adoption of Qlue
technology for accountability report in RT. The main argument on this article is that the
process of relation technology, institution, and agency as they become the main factors
in transformation of public services. This …


Social Movements And Memory: Education, Age, And Memories Of The Women's Movement, Kimberly A. Longfellow Dec 2017

Social Movements And Memory: Education, Age, And Memories Of The Women's Movement, Kimberly A. Longfellow

Gettysburg Social Sciences Review

Past research in memory studies has indicated that there are social factors that influence who are more or less likely to recall certain events as important. Past research emphasizes age as one of the most important variables; however, when regarding memories of social movements, additional demographic factors such as gender, race, region, and education may have potential impacts. More so, past research has not studied the importance of these factors over time. This study re-analyzes the data collected by Schuman and Rodgers (2004) combined with the data collected by Schuman and Scott (1985), in which 5,294 people were asked to …


Gettysburg Social Sciences Review Fall 2017 Dec 2017

Gettysburg Social Sciences Review Fall 2017

Gettysburg Social Sciences Review

No abstract provided.


Simulated Creative Collaboration: Experiencing Challenges To Innovative Virtual Teaming In The Classroom, Brian C. Britt, Kristen Hatten Oct 2017

Simulated Creative Collaboration: Experiencing Challenges To Innovative Virtual Teaming In The Classroom, Brian C. Britt, Kristen Hatten

Discourse: The Journal of the SCASD

This activity provides students with in-depth experience working as part of an innovative virtual team, which will enable them to better understand the relative advantages and disadvantages of various approaches to creative collaboration in different contexts. Participants are divided into groups, which must then solve an assigned problem using a specified communication technology and creative process from the literature. The instructor will introduce a variety of obstacles to communication using each technology, which may inhibit students’ creative processes. Following the activity, the class will discuss these challenges, participants’ responses, and the range of experiences with different collaborative processes and technologies.


The Influence Of Supervisor Undermining On Self-Esteem, Creativity, And Overall Job Performance: A Multiple Mediation Model, Gabi Eissa, Sydney Chinchanachokchai, Rebecca Wyland Oct 2017

The Influence Of Supervisor Undermining On Self-Esteem, Creativity, And Overall Job Performance: A Multiple Mediation Model, Gabi Eissa, Sydney Chinchanachokchai, Rebecca Wyland

Organization Management Journal

Drawing from the supervisor undermining and creativity literature, this study explores the influence of supervisor undermining on employee self-esteem, creative performance, and overall job performance in the workplace. Using data obtained from subordinate–supervisor dyads (N = 123) in various organizations, this study specifically suggests that supervisor undermining adversely impacts employee creativity through the mediation process of employee self-esteem. Additionally, this study finds support for a positive relationship between employee creativity and overall job performance. Ultimately, the current study proposes a multiple mediation model whereby supervisor undermining indirectly influences employee overall job performance through the mediation mechanisms of employee self-esteem and …


Employee Narcissism’S Implications For Performance Management: A Review And Research Directions, Scott David Williams, Jonathan Rountree Williams Oct 2017

Employee Narcissism’S Implications For Performance Management: A Review And Research Directions, Scott David Williams, Jonathan Rountree Williams

Organization Management Journal

The organizational literature reflects a growing interest in the personality trait of grandiose narcissism. Individuals high in grandiose narcissism are more arrogant, self-confident, and greedy, and have lower empathy than the average person. Narcissism injects biases and conflict into the performance management process, which decreases the benefits obtained and increases stress and frustration. We review research on narcissism and the components of performance management systems, and then integrate them to illustrate several important implications for performance management in organizations. Employee narcissism is negatively related to employees’ commitment to development goals that address competence deficits, acceptance of negative feedback, and the …


“Regarding Lupe”: A One-Act Play Where Two Cultures Collide On The Road To A Latina’S Performance Appraisal, Regina F. Bento, Susan Rawson Zacur Oct 2017

“Regarding Lupe”: A One-Act Play Where Two Cultures Collide On The Road To A Latina’S Performance Appraisal, Regina F. Bento, Susan Rawson Zacur

Organization Management Journal

This article presents an original academic play, “Regarding Lupe,” that explores traditional and emerging Latina cultural values and how cross-cultural differences may affect a performance appraisal process. The dramatic structure of the play, inspired by Crandall and Eshleman’s Justification/Suppression Model of Prejudice (JSM), represents a novel and vivid way to engage students in learning why even an acculturated Latina executive may face stereotypes, prejudice, and unintentional discrimination in performance appraisal at work. Here we share the play and offer theoretical and cross-cultural information to facilitate the debriefing. We hope to contribute not only to the teaching and learning of diversity …


“I Need That Week Off!”: An Experiential Exercise On Conflict And Negotiation, Melanie A. Robinson Jul 2017

“I Need That Week Off!”: An Experiential Exercise On Conflict And Negotiation, Melanie A. Robinson

Organization Management Journal

This article presents an experiential exercise designed to provide students with an opportunity to develop their knowledge of ways in which conflict may be managed (using the framework proposed by Thomas, 1976) and types of negotiation. Students form pairs and are presented with a scenario in which they have both requested the same week of vacation to attend events. Unfortunately, they are informed that they are unable to take the time off simultaneously. Participants are asked to discuss among themselves, using assigned modes of managing conflict, to determine how the time will be allocated. The target audience is composed of …


Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen Jul 2017

Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen

Organization Management Journal

Today’s competitive environment increasingly calls for organizations and their employees to align competencies and individual capabilities for ambidexterity. Ambidexterity is defined as the need to exploit competencies while allowing for innovative potential. The role of human capital development, and specifically understanding how existing human resources (HR) practices may limit ambidexterity, is central to career management. While career management spans both individual and organizational interests, we approach this issue from the question of how firms can manage careers to build organizational ambidexterity. We also explore what HR professionals can do to address this issue. As part of our approach, we focus …


Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic Jul 2017

Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic

Organization Management Journal

Despite recent advancements in understanding of leadership in context, there is surprisingly little insight into leadership in crisis. To provide insight into how leaders navigate crisis, we utilize historical sources of Sir Winston Churchill’s leadership during World War II to analyze which resources are used by leaders during a crisis and how they leverage these resources to lead through and out of the crisis. We discover that psychological capital (PsyCap) is a core individual resource that leaders leverage in crisis. Our findings suggest that leaders leverage PsyCap in varying ways based on the phase of the crisis. That is, different …


The Mountain Musical Theatre Company: Governance Failures, Vince Bruni-Bossio, Brooke Klassen, Brian Lane Jul 2017

The Mountain Musical Theatre Company: Governance Failures, Vince Bruni-Bossio, Brooke Klassen, Brian Lane

Organization Management Journal

No abstract provided.


The Role Of Specificity And Apologies In Excuse Messages Following Train Delay, Emiel Cracco, Nicolas Dirix, Christopher P. Reinders Folmer Jun 2017

The Role Of Specificity And Apologies In Excuse Messages Following Train Delay, Emiel Cracco, Nicolas Dirix, Christopher P. Reinders Folmer

Journal of Public Transportation

An important issue in public transport is punctuality. Because delays are often caused by external factors, an efficient way to mitigate passengers’ negative reactions is to point out these factors in an excuse. The current study investigated whether excuses following train delay can be optimized by making minor changes to their content. Specifically, we compared the effectiveness of specific and non-specific excuses. Furthermore, we investigated whether adding different types of an apology influenced the effectiveness of the excuse. The results indicated that specific excuses resulted in more forgiveness and a reduced intention to avoid public transport in the future. Further …


First Impressions, Cultural Assimilation, And Hireability In Job Interviews: Examining Body Language And Facial Expressions' Impact On Employer's Perceptions Of Applicants, Renee Cortez, David Marshall, Cydi Yang, Loc Luong Jun 2017

First Impressions, Cultural Assimilation, And Hireability In Job Interviews: Examining Body Language And Facial Expressions' Impact On Employer's Perceptions Of Applicants, Renee Cortez, David Marshall, Cydi Yang, Loc Luong

Concordia Journal of Communication Research

The purpose of this study was to discover what nonverbal facial behaviors are important in an interview setting. This was done by conducting interviews with eight current employers as well as four college age persons who have recently interviewed for a job. As a result, the data suggests that the two main facial behaviors sought by employers in the interview of the applicant were smiling and eye contact. Other nonverbal communication behaviors were analyzed as well. These findings will allow people to be better prepared and be more conscious of what they are displaying in the interview setting in the …


Exploring The Role Of Culture In Communication Conflicts: A Qualitative Study, Sadia Deep, Berhannudin Mohd Salleh, Hussain Othman Apr 2017

Exploring The Role Of Culture In Communication Conflicts: A Qualitative Study, Sadia Deep, Berhannudin Mohd Salleh, Hussain Othman

The Qualitative Report

This research article as a part of larger study intends to explore the role of culture in triggering communication conflicts among employees at the workplace. It also explores the role of Problem-based learning in resolving these culture based conflicts. Being a part of human life, conflict is a pervasive aspect of the socio-cultural and professional environment, especially at the workplace. The role of culture has one of the aspects that have played a pivotal role in initiating conflicts in the past. Using a qualitative research approach, this descriptive phenomenology study gathered data from semi-structured interviews from eighteen selected employees belonging …


Learning How To Influence Others: A Training Module And Experiential Exercise, Lindsey A. Gibson, Carolyn I. Chavez Apr 2017

Learning How To Influence Others: A Training Module And Experiential Exercise, Lindsey A. Gibson, Carolyn I. Chavez

Organization Management Journal

Effective leaders in the 21st century must be able to elicit desired changes through one-on-one dialogues, in small groups, and through speeches as well as other communication channels directed at broader audiences. Unfortunately, knowledge about influence tactics does not necessarily translate into effective usage. Therefore, we developed a training module and experiential exercise that provide participants, as influence agents, practice using 11 proactive influence tactics. The module also provides participants, as targets, practice in identifying uses of the tactics in various real-life situations. The authors developed training materials and instructions to help participants gain a deeper understanding of the influence …


Identity Discovery And Verification In Artist-Entrepreneurs: An Active Learning Exercise, A. Erin Bass Apr 2017

Identity Discovery And Verification In Artist-Entrepreneurs: An Active Learning Exercise, A. Erin Bass

Organization Management Journal

Entrepreneurship curricula are becoming increasingly more interdisciplinary, with higher education institutions offering a variety of “entrepreneurship and” courses that cross the boundaries into other fields. Despite this, many entrepreneurship curricula are centered on business theory, which is not suitable for nonbusiness students. For example, business students are trained to define success by financial statements and organizational viability, whereas artists enjoy success by achieving creative satisfaction. This article explores the importance of identity to the entrepreneurial process, highlighting the similarities and differences between the artist and entrepreneur identities. Pedagogical in approach, the article demonstrates the utility of an active learning exercise …


Rope Or Elephant’S Tail: Different Frames Of Culture, Vicki Fairbanks Taylor, Nathan Goates Apr 2017

Rope Or Elephant’S Tail: Different Frames Of Culture, Vicki Fairbanks Taylor, Nathan Goates

Organization Management Journal

Using data from participants at a single organization, we employed a three-perspective metatheory to move toward a more comprehensive description of organizational culture and examined how differing theoretical perspectives yield convergent, complementary, or contrary findings. Survey data (n = 124) combined with the results from 19 structured interviews indicated that employees shared consensus around some cultural values, but also suggested the existence of subcultures and general ambiguity around other cultural elements. That is, from an integrative perspective, there was clarity surrounding one set of values; from a differentiation perspective, subcultures existed; and from a fragmentation perspective, there was evidence of …


A Desire For The Dark Side: An Examination Of Individual Personality Characteristics And Their Desire For Adverse Characteristics In Leaders, Victoria Mckee, Ethan P. Waples, K. J. Tullis Apr 2017

A Desire For The Dark Side: An Examination Of Individual Personality Characteristics And Their Desire For Adverse Characteristics In Leaders, Victoria Mckee, Ethan P. Waples, K. J. Tullis

Organization Management Journal

Powerful and charismatic leaders are often highly desired by organizations and the followers that work within them. However, leaders who are highly skilled at developing relationships and accomplishing what they need to are often those individuals who rate very high on personality traits or characteristics that are considered “dark.” Although much attention has been paid to leaders and dark characteristics, we know much less regarding the dark side of leadership and followers’ susceptibility to these leaders. This article investigates the extent to which follower traits (i.e., the dark triad and the Big Five) predict a follower’s propensity to accept leader …


Student Engagement: An Empirical Analysis Of The Effects Of Implementing Mandatory Web-Based Learning Systems, Gerald F. Burch, Jana J. Burch, John Womble Apr 2017

Student Engagement: An Empirical Analysis Of The Effects Of Implementing Mandatory Web-Based Learning Systems, Gerald F. Burch, Jana J. Burch, John Womble

Organization Management Journal

Student engagement has, and will continue to be, a key desire for educators. However, some policies that are aimed at increasing engagement may actually have the opposite effect. This study of 98 students investigates one mandatory policy to use a web-based learning system and presents the level of student engagement compared to other classes where the learning system was not used. Results show that students that were required to use the web-based material had lower engagement, thus providing evidence that participation is not synonymous with engagement. Implications for practice and research are proposed.


How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness Mar 2017

How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness

The Qualitative Report

The authors present how to construct a mini-ethnographic case study design with the benefit of an ethnographic approach bounded within a case study protocol that is more feasible for a student researcher with limited time and finances. The novice researcher should choose a design that enables one to best answer the research question. Secondly, one should choose the design that assists the researcher in reaching data saturation. Finally, the novice researcher must choose the design in which one can complete the study within a reasonable time frame with minimal cost. This is particularly important for student researchers. One can blend …


Employment Within The Ncaa: Precarious Working Conditions Of Student-Athletes, Jamie Brackpool, Laura Neil Feb 2017

Employment Within The Ncaa: Precarious Working Conditions Of Student-Athletes, Jamie Brackpool, Laura Neil

Laurier Undergraduate Journal of the Arts

No abstract provided.


Towards Peaceful Islam: Jemaat Ahmadiyah Indonesia (Jai) As A New Social Movement, Nuurul Fajari Fadhillah Jan 2017

Towards Peaceful Islam: Jemaat Ahmadiyah Indonesia (Jai) As A New Social Movement, Nuurul Fajari Fadhillah

Masyarakat, Jurnal Sosiologi

The Ahmadiyya religious group has been present in Indonesia since the 1920s. The reli- gious group is divided into two different subgroups, namely Gerakan Ahmadiyah Indone- sia (GAI) and Jemaat Ahmadiyah Indonesia (JAI). In the reform era, the JAI community has to face a less favorable situation. The Heresy Fatwa issued by Majelis Ulama Indonesia (MUI) in 1980 had put this group into an even more difficult position. The reform era government seemed to give a greater opportunity for anti-Ahmadiyya dominant Islamic groups to commit violence towards this group. JAI communities in various areas expe- rienced various forms of discrimination …


Mekanisme Religio-Politik Pesantren: Mobilisasi Jaringan Hamida Dalam Politik Elektoral Tasikmalaya, Sansan Hasanudin Jan 2017

Mekanisme Religio-Politik Pesantren: Mobilisasi Jaringan Hamida Dalam Politik Elektoral Tasikmalaya, Sansan Hasanudin

Masyarakat, Jurnal Sosiologi

To be a winner in the electoral political contestation, the regional head candidates must have a strong political power. Thispolitical power could become from a variety of political machines, including boarding institutions (pesantren) which have a social network in the community. This article question is why boarding institutions or pesantren can be a mass base of electoral politics in an area and how the mechanism of involvement. The author used the concept of religio-political to see the involvement of pesantren in electoral politics and the concept of social networks as an analytical framework involvement mechanisms throughthe local elections in 2011 …


Menjembatani Perspektif Budaya Dan Perspektif Transisi Dalam Kajian Kepemudaan, Oki Rahadianto Sutopo Jan 2017

Menjembatani Perspektif Budaya Dan Perspektif Transisi Dalam Kajian Kepemudaan, Oki Rahadianto Sutopo

Masyarakat, Jurnal Sosiologi

No abstract provided.


Kebebasan Morfologis Dalam Budaya Konsumen Human Enhancement Technology: Studi Kasus Budaya Konsumen Obat Non-Terapeutik Pada Pemuda, Sony Matin Abdussalam Jan 2017

Kebebasan Morfologis Dalam Budaya Konsumen Human Enhancement Technology: Studi Kasus Budaya Konsumen Obat Non-Terapeutik Pada Pemuda, Sony Matin Abdussalam

Masyarakat, Jurnal Sosiologi

Nowadays, technological innovations and sciences have reached the stage of modification and improvement of the capacity of the human body. This technology varies from prosthetic devices, implants, plastic surgery, drugs, genetic engineering, nanotechnology, and others. Several previous studies have shown that the advancement of this technological intervention has created a consumer culture of human enhancement products and services, for instance, non-therapeutic drugs. However, previous discussions about human enhancement products and services failed to provide further explanation on morphological freedom from the perspective of consumer culture. Morphological freedom is an individual right to modify or otherwise, refuse to modify one’s physical …


The Tension Between Religion And Democracy, B. Herry-Priyono Jan 2017

The Tension Between Religion And Democracy, B. Herry-Priyono

Masyarakat, Jurnal Sosiologi

The growing revival of religious sentiments in the past few decades exposes serious faults in the explanatory power of the so-called modernization theories, urging social scien- tists to seek new avenues in understanding the phenomena. The article focuses on the way the present character of religious fundamentalism needs to be understood not as a form of traditionalism but as one of the springboard effects inseparable from hybrid modernity. In particular, it highlights the tension between religious fundamentalism and democracy as revolving around at least two points. One is the antinomy between diver- sity as the sine-qua-non of democracy and the …


The Indonesia Middle Class: A Conceptual Debate, Wasisto Raharjo Jati Jan 2017

The Indonesia Middle Class: A Conceptual Debate, Wasisto Raharjo Jati

Masyarakat, Jurnal Sosiologi

No abstract provided.


Jilbab Sebagai Representasi Simbolik Mahasiswi Muslim Di Universitas Indonesia, Eveline Ramadhini Jan 2017

Jilbab Sebagai Representasi Simbolik Mahasiswi Muslim Di Universitas Indonesia, Eveline Ramadhini

Masyarakat, Jurnal Sosiologi

Jilbab or veil is a special cloth in Islam religion, particularly for women. The users are increased significantly in a recent decade in Indonesia. Not to mention also the issue about using of veil in higher education is important in which the discourse about religion is getting easier for being spread by Islamic activists. This article attempts to explain that the phenomenon of differentiation about variation of using veil that occur in campuses is because the differentiation of legitimation from the variation group in Islam itself; Tarbiyah, Hizbut Tahrir Indonesia (HTI), and Salafi. The main argument from this article is …


A Special Issue On Aacsb International Accreditation Issues And A Change In Editorial Leadership, Priscilla M. Elsass Jan 2017

A Special Issue On Aacsb International Accreditation Issues And A Change In Editorial Leadership, Priscilla M. Elsass

Organization Management Journal

No abstract provided.


A Focus On Engagement: Defining, Measuring, And Nurturing A Key Pillar Of Aacsb Standards, Isabelle Dostaler, Melanie A. Robinson, Thomas J. Tomberlin Jan 2017

A Focus On Engagement: Defining, Measuring, And Nurturing A Key Pillar Of Aacsb Standards, Isabelle Dostaler, Melanie A. Robinson, Thomas J. Tomberlin

Organization Management Journal

The 2013 Association to Advance Collegiate Schools of Business (AACSB) Standards emphasize three “pillars” upon which schools accredited by the association must regularly demonstrate quality improvement, namely, impact, innovation, and engagement. Focusing on the last of these, our article examines the concept of engagement through both a content analysis of the 2013 AACSB Standards and an empirical study exploring different types of course-level engagement within an undergraduate business course (measured using the Student Course Engagement Questionnaire; Handelsman, Briggs, Sullivan, & Towler, 2005). The results of our content analysis of the 2013 AACSB Standards underscore the focus placed on engagement within …