Social and Behavioral Sciences Commons^™

Customer Tipping Patterns In Hospitality Sector: A Study In Goa, Edgar Dsouza Dr.

Journal of Tourism Insights

This research delves into the complex relationship between service quality, tipping behavior, and various influencing factors within the context of the hospitality industry. By collecting data from 19 casual and fine dining restaurants in Goa, India, the study focused on frontline employees, including waiters and barmen, who regularly interacted with diners. A total of 216 questionnaires were distributed during lunch and dinner periods, capturing diners' perspectives on service quality using a 7-point Likert scale.

The results revealed significant insights into the dynamics of tipping behavior. There was a statistically significant, medium-sized positive correlation between customer service assessments and the percentage …

The Economic Impact Of The Rapid City Regional Airport - Rapid City, South Dakota, Christian Glupker, Paul Isely

Other Faculty Publications

Highlights from Rapid City Regional Airport's economic impact study include:

• Support for an estimated 2,877 jobs in Pennington County.
• The airport generates $456 million in economic activity for Pennington County.
• The economic activity creates a fiscal impact of $2.2 million for Pennington County.

The Economic Impact Of The Gerald R. Ford International Airport - Grand Rapids, Michigan, Christian Glupker, Paul Isely, Gerry Simons

Other Faculty Publications

Highlights from Gerald R. Ford International Airport's economic impact study include:

• Support for an estimated 30,883 jobs in Kent County and 40,324 jobs in the 13-county West Michigan Economic Development Region.
• The airport generates $5.2 billion in economic activity for Kent County and $7.7 billion in economic activity for the 13-county West Michigan Economic Development Region.
• The economic activity creates a fiscal impact of $10.4 million for Kent County and $10.3 million for the 13-county West Michigan Economic Development Region.
• The airport has a catalytic impact on household income of $1.3 billion.

Still Lacking Self-Reflection After All These Years? (De)Stabilizing Factors Of Transatlantic Relations According To German And Us Foreign Policy Experts Between 2011 And 2017, Ulrich Franke, Hermann Kurthen

Peer Reviewed Articles

This article compares the trends and theoretical positions found in the recent academic literature on the status and trajectory of transatlantic relations with the beliefs of 96 German and US foreign policy experts. The qualitative data are derived from open-ended in-depth interviews about the political, economic, and cultural factors that influence transatlantic cooperation and friction. Conducted in Berlin in 2011 and in Washington, D.C., in 2017, the interviews correspond with optimist and pessimist perceptions found in the academic literature and align roughly with realist, respectively, liberal/institutionalist and constructivist theoretical positions in International Relations theory and left/right political leanings. The study …

A Team's Journey Toward More Equitable Philanthropic Research And Evaluation Practices, Kimberly A. Spring, Maria Fernanda Mata, Jeffrey Poirier, Allison Holmes, Amir François

The Foundation Review

This article describes the journey of the Research and Evaluation team at the Annie E. Casey Foundation to develop an approach that would allow us to rethink and deepen how we, as funders of research and evaluation, center equity in our practice.

In particular, we explain how, through this process, we began to focus on what it means to orient research and evaluation toward participant owners and came to examine the assumptions, expectations, habits, and values that we held. These experiences have presented us with opportunities to learn and be open to new ways of engaging in our work.

We …

The Economic Impact Of Saginaw Bay Bass Fishing Tournaments, Christian Gluker

Other Faculty Publications

The 2023 National Professional Fishing League Tournament and the Major League Fishing Tournament are estimated to have generated or supported economic benefits for Bay County in the following ways:

• The tournaments brought 582 total visitors from 25 states.
• There were 4,141 total visitor days. These visitors spent on average seven to eight days in the Bay City area.
• Direct spending of all visitors was $815,000.
• The total economic impact of all visitors is estimated at $976,000 in economic output supporting 10 jobs.
• Visitors generated approximately $8,187 in additional tax revenue for Bay County.

The Economic Impact Of The Frederik Meijer Gardens & Sculpture Park, Christian Glupker, Paul Isely

Other Faculty Publications

SUMMARY OF ECONOMIC IMPACT

• The total annual economic impact of FMG is $138 million in economic activity, supporting 1,167 jobs, and contributing $77.6 million to Kent County’s GDP.
• The visitor direct spending, operational spending, and capital investment spending generate $353,115 in annual tax revenue for Kent County.
• There were 755,000 visitors to Frederik Meijer Gardens and Sculpture Park (FMG) with 62% of these visitors coming from outside Kent County (nonlocal visitors).
• 50% of the nonlocal visitors were visiting FMG for the first time and 48% of the local visitors visit FMG six or more times a year.
• 40% of all …

Learning, Unlearning, And Sprinkling In: Our Journey With Equitable Evaluation, Jane Mosley, Leigh W. Quarles, Jason L. Williams

The Foundation Review

The Health Forward Foundation recently completed a two-year journey with the Equitable Evaluation Initiative as a practicing partner. This partnership provided us with the support to push for change that better aligned with our new focus, prioritizing racial equity and economic advancement.

The partnership also allowed us to explore a number of questions fundamental to our work in learning and evaluation: what we really know about the impact philanthropy is making in our communities; how we can explain that to board members, and how we honor the personal experiences of the people we serve.

In this article we discuss our …

A Journey Into Equitable Practice: Doing More, Doing Differently, And Doing Better, Bree Bode, Sarah Panken, Annie Murphy, Marci Scott

The Foundation Review

The mission of the Michigan Fitness Foundation is to encourage and facilitate active lifestyles and healthy food choices through education, environmental awareness, community participation, and policy leadership. The article shares how a three-year engagement with the Equitable Evaluation Initiative led the foundation to see its grantmaking, programming, and evaluation practices anew through an equity lens.

Through naming and noticing the ways in which traditional grantmaking has contributed to the inequities that philanthropy seeks to address, the foundation was able to change its own way of working — specifically by going beyond the standard written grant proposal to actually sit with …

The Practice Of The Equitable Evaluation Framework™: Context And Introduction To The Special Issue, Marcia A. Coné, Jara Dean-Coffey

The Foundation Review

Welcome to the special issue of The Foundation Review.

For many, this is an introduction to the Equitable Evaluation Framework™, and how some folks in U.S. philanthropy are reimagining evaluation, learning, and research through its practice. For others, you’ve been in practice of the EEF alongside us and other individuals and organizations and are, thus, represented in the offerings shared from your colleagues.

Over the past three years, in partnership with many, we’ve engaged in exploring, puzzling together, and sharing what it means to “be in practice of the EEF.” While impossible to convey the depth, breadth, and richness of …

In Conversation: Two Community Foundations In Dialogue About Their Equitable Evaluation Framework™ Practice, Madeline Brandt, Kelly Casey, Jean-Marie Callan, Joel Hicks-Rivera, Kim Leonard, Madeline Nguyen, Elena Tamanas Ragusa, Cierra Stancil, Kimberlee Salmond, Becky Seel, Kate Szczerbacki

The Foundation Review

This conversation between staff at the Oregon Community Foundation and the Hartford Foundation for Public Giving shares how we are infusing the Equitable Evaluation Framework™ into our practice as we aim to be less extractive, shift power, and honor all ways of knowing and being as valid. In sharing this conversation, we want to pull the curtain back and offer a behind-the-scenes view into the conversations, realities, and challenges involved in doing this kind of work.

We sat down together for 90 minutes on a Wednesday afternoon, and the following is a rough transcript of our time together. The intention …

Back Matter

The Foundation Review

No abstract provided.

Editorial, Teresa R. Behrens

The Foundation Review

No abstract provided.

Learning Circles As A Tool For Participant- Owned Evaluation, Virginia Roncaglione, Chan Brown, Jennifer James, Courtney Huff

The Foundation Review

Learning circles are an approach where individuals with a common interest meet regularly to learn from each other about a self-identified topic in a format chosen by the group. Honoring a group’s collective wisdom, centering participants’ learning needs, and prioritizing relationships and trust are all features of learning circles. This practice is of increasing interest to funders and evaluators as a tool for practicing learning and evaluation aligned with the Equitable Evaluation Framework™.

Kansas Health Foundation and its strategic learning partners, Innovation Network and Harder+Company Community Research, are exploring learning circles in two of the foundation’s initiatives: Integrated Voter Engagement …

Front Matter

The Foundation Review

No abstract provided.

Executive Summaries

The Foundation Review

No abstract provided.

Tfr 15.3 Full Issue

The Foundation Review

No abstract provided.

Sexual Minority Students' Negative Experiences In High School, Abena Pinamang

Masters Theses

Schools are supposed to be a safe space for learning and development for all students regardless of race or gender however, many sexual minority students experience extreme forms of victimization in school which results in poor academic performance, suicidal ideation, illegal drug use, alcohol use and weapon carrying on school property. The current study aimed to identify the school experiences of lesbian, gay and bisexual high school students and to determine whether they have the same school experiences as their heterosexual peers. Secondary data obtained from the 2019 Youth Risk Behavior Surveillance System was used for analysis. The results of …

Grand Valley State University Libraries 2023 Annual Report, Jon Jeffryes, Mabel Duimstra

Library Reports and Communication

No abstract provided.

Acrl Inclusive Leadership Annotated Bibliography, Annie Bélanger, Jennifer A. Devito, John Meier, Bruna Ngassa, Christina Prucha, Morgan Taulbee

Library Reports and Communication

The Inclusive Leadership Subcommittee has drafted the following Inclusive Library Leadership Definition:

Inclusive library leaders are individuals who are aware of their own biases, actively seek out and consider different perspectives to inform their decision-making, collaborate more effectively with others through cultural competency, and center empathy and compassion in their approach to leadership. ~Inspired by the CCL definition of Inclusive Leadership In doing its research and in support of knowledge sharing, the Subcommittee created an annotated bibliography on inclusive leadership. The annotated bibliography collates resources to articulate the qualities and traits of inclusive leadership, many of which are from outside …

The Economic Assessment Of The White River (Michigan), Christian Glupker, Paul Isely

Other Faculty Publications

SUMMARY OF ECONOMIC IMPACT

• There were 69,543 visitors to the White River in the past year, with 35,329 visitors coming from outside the local region.
• The local primary river users visited the river 49.3 times per year and nonlocal primary river users visited the river 14.7 times per year.
• The nonlocal primary river users averaged $15.84 in spending per person, per day, resulting in $9.0 million in total direct spending.
• The nonlocal primary river users generated $8.3 million in economic output, adding $4.2 million to the local GDP, and support for 80 jobs.
• There was $75,539 in additional tax revenue …

Social Work 603 Library Handout, Ashley Rosener

Handouts

A handout designed for SW 603 students who need to learn how to find articles and policies on a chosen topic.

Management Of Virtual Students' Anxiety With Virtual Counseling, Amy E. Teske

Culminating Experience Projects

Research has shown managing anxiety can be a significant challenge for virtual high school students, but virtual counseling can help them cope and heal in an effective way. A rising number of high school students are enrolling in virtual schools and struggling with various forms of anxiety. Only with virtual school counselors, who are uniquely trained to help students manage their emotions and improve their well-being, can these students' anxiety be helped. As virtual school counselors move into a virtual position, they still need to honor the same standards and adhere to the same ethics as school counselors working in …

Moving From Learning To Active Accountability: Inclusive Position Description Toolkit To Advance And Cement All Colleagues' Work Towards A Just Library, Annie Bélanger, Emily Frigo, Kristin Meyer, Brian Merry, Jason Durham, Joseph Vanarendonk

Presentations

So much of Libraries’ Inclusion, Diversity, Equity, and Accessibility (IDEA) work has been dually focused on increasing diversity while changing hearts and minds through training. Eventually, learning must lead to action and active commitment if inclusion, equity, and accessibility are to be integral parts of a library’s organizational culture as a PWI. By articulating how every role within the Libraries actively contributes to its IDEA commitment, leadership is making expectations clear for individuals and part of ongoing work. By building accountability for the IDEA work for all, including leaders, the libraries are ensuring that efforts are concrete, part of ongoing …

C.A.R.E.: Practical Tools For Sustaining Care, Accountability, And Radical Empathy In Difficult Times, Annie Bélanger, Sarah Beaubien, Meghan Musolff

Presentations

Engage in an online dialogue and explore ways to continue to meet the needs of users in difficult times while also setting and upholding healthy boundaries. Together we will explore care, generous accountability, and radical empathy for one another and for our users in public libraries. The presenters will share some self-reflective pre-work ahead of the session as well as a discussion guide to use locally after the session. Prepare to dig into practical tools that will enhance effective communications and sustain user-focused practices while meeting our own needs.

Remediation Of Harmful Language In Gvsu Libraries Descriptive Data, Jeffrey D. Daniels, Leigh Rupinski

Library Reports and Communication

No abstract provided.

University Libraries Personnel Policy Committee (Ulppc) Response To The Ulfa - Racism Impact Statement, Annie Bélanger, Patrick J. Roth, Emily Frigo, Gayle Schaub, Kim L. Ranger

Library Reports and Communication

No abstract provided.

Systems-Change Philanthropy: It’S Essential, And It’S Our Responsibility, Emily Bhandari, Alison Mohr Boleware, Octavio N. Martinez Jr.

The Foundation Review

The Hogg Foundation for Mental Health’s mission is to transform how communities promote mental health in everyday life. Policy engagement — fundamental to improving the social and structural determinants of mental health — has always been a strategic priority for the foundation, which has become a trusted resource for mental health and substance use policy issues in Texas. Yet, the state’s mental health and substance use policy community is limited in size, capacity, and training.

To address that reality, the Hogg Foundation for Mental Health Policy Academy and Policy Fellow Initiative was launched to invest in a mental health policy …

Executive Summaries

The Foundation Review

No abstract provided.

Back Matter

The Foundation Review

No abstract provided.