Social and Behavioral Sciences Commons^™

Acrl Inclusive Leadership Annotated Bibliography, Annie Bélanger, Jennifer A. Devito, John Meier, Bruna Ngassa, Christina Prucha, Morgan Taulbee

Library Reports and Communication

The Inclusive Leadership Subcommittee has drafted the following Inclusive Library Leadership Definition:

Inclusive library leaders are individuals who are aware of their own biases, actively seek out and consider different perspectives to inform their decision-making, collaborate more effectively with others through cultural competency, and center empathy and compassion in their approach to leadership. ~Inspired by the CCL definition of Inclusive Leadership In doing its research and in support of knowledge sharing, the Subcommittee created an annotated bibliography on inclusive leadership. The annotated bibliography collates resources to articulate the qualities and traits of inclusive leadership, many of which are from outside …

Centering Or Empowering—Shifting Power To The Library Members, Annie Bélanger

Scholarly Papers and Articles

Libraries are activated by our community members and our staff. Libraries use a variety of words to describe the people that frequent them. The words are often used habitually, rather than after a critical review of their origin and impacts. If libraries are not neutral, how might this translate into the language that we use, the way we make decisions, and how we engage with our community members? This column will explore the growth of public services, the language we use to refer to the people we serve, and how to empower our community members as well as partners in …

Fostering Data Literacy Teaching With Quantitative Data In The Social Sciences, Dylan Ruedinger, Daniella Miriam Cooper, Samantha Minnis, Gayle Schaub

Scholarly Papers and Articles

Quantitative literacy is an essential twenty-first century skill that universities are heavily invested in teaching to students. The social sciences play an important role in these efforts because they attract students who might otherwise avoid data and mathematically oriented courses and because they ground quantitative reasoning in political and social contexts that resonate with undergraduates. However, pedagogical best practices for social science instructors have been slow to emerge and the support needs of instructors and students remain difficult to discern. Ithaka S+R’s Teaching Support Services program explores the teaching practices and support needs of collegiate instructors. Our most recent project …

Accessibility And Public Services - Part 2: When Being User Focused Includes All Users, Annie Bélanger

Scholarly Papers and Articles

Libraries serve an important role in accessing information, delivering services, and fostering a sense of community. Libraries must ask whether they are serving all of their community members equitably. People with disabilities need to be able to access the libraries fully. This article first provides an overview of approaches for moving beyond compliance in the development and delivery of services to people with disabilities. It explores barriers to accessing services for people with disabilities and ways to overcome them. Lastly, it outlines daily interaction tips in providing service to people with disabilities.

Accessibility And Public Services - Part 1: The Case For Access, Annie Bélanger

Scholarly Papers and Articles

Libraries serve an important role in accessing information, delivering services, and fostering a sense of community. Libraries must ask whether they are serving all of their community members equitably. People with disabilities need to be able to access the libraries fully. This article first provides an overview of accessibility-related legislative history in the US, Canada and Ontario, and Australia to contextualize its impact on services to people with disabilities. The medical and social models of disability are explored. Lastly an overview of the history of libraries and accessibility cements the moral, ethical, and legal reasons to serve people with disabilities.

Ithaka S+R: Teaching With Data In The Social Sciences, Gayle Schaub, Samantha Minnis

Scholarly Papers and Articles

In the Winter of 2021, Grand Valley State University (GVSU) joined 20 other institutions to participate in an Ithaka S+R study to understand the instructional and technical support needs of social science faculty using data in their courses. Each participating institution served as a research site with a local team of researchers. This report outlines the methodology, findings, and recommendations for instructional faculty, librarians, and administrators.

Instructional Programmatic Assessment Rubric, Maya Hobscheid, Kristin Kerbavaz, Emily Frigo, Sheila García Mazari, Hazel Mcclure, Samantha Minnis, Gayle Schaub

Library Reports and Communication

This rubric was developed between April, 2020 and August, 2021. The purpose of this rubric is to internally assess student learning of information literacy to better inform the GVSU Libraries’ instruction program.

Idea Reinvisioned Charge, Jon Jeffryes, Sheila García Mazari, Annie Bélanger

Library Reports and Communication

This documents details the purpose, accountabilities, and timeline for IDEA 2.0, a group of university library staff who focus on active interrogation of existing policies and practices. The group works to ensure that the library’s policies and practices do not reinforce existing inequitable power structures with an early focus on white supremacy culture, but not to the exclusion of other inequities such as patriarchy, ableism, and others. IDEA 2.0 acts as a guiding body to establish best practices and mechanisms of accountability.

Programmatic Review Process Guide, Jeffrey Daniels, Annie Bélanger, Sarah Beaubien, Jon Jeffryes, Cara Cadena, Hazel Mcclure

Library Reports and Communication

The Grand Valley State University Libraries created a programmatic review process to review, realign, and renew its programmatic areas as the University faced changes and budget challenges. This programmatic review process guide details the Libraries’ guiding principles, prioritization approach, and decision-making criteria created to address the process by which library resources may be allocated. The Libraries were proactively reacting to the University’s projected budget shortfalls as a result of the continued demographic decline in college-aged individuals as well as the global pandemic. In this guide, University Libraries has clearly defined its mission for the coming years, the expectations and desired …

Strategic Planning: Plan-To-Plan Documentation, Kristin Meyer, Scarlet Galvan, Kristin Kerbavaz, Kim Ranger, Annie Bélanger

Library Reports and Communication

As part of the strategic planning process begun in 2020, the Grand Valley State University Libraries Strategic Planning Team developed a collection of planning-to-plan documentation to support the development of a new strategic planning framework. This documentation includes descriptions of the project and scope, the strategic planning team and their roles, and the timeline for the planning process. It also outlines the design principles that will guide the planning process and the ways that the team will incorporate methodologies like SOAR, North Star, and Design Thinking.

From Power To Partner: Harnessing Institutional Digital Collections For Community Archives Projects, Annie Benefiel

Conference Proceedings

Archival professional dialogue increasingly includes discussion of the power and responsibility of archivists to challenge outdated modes of collection development that focus on documenting the history of the privileged. While these discussions can be uncomfortable for some, the energy they spark is undeniable. In this presentation an archivist and digital collections librarian in a mid-sized university discusses how she has leveraged her power and privilege to develop a more inclusive digital collection development policy, which empowers collaboration and aims to diversify the perspectives present in the library's digital primary sources. The presentation covers the development of a new policy as …

Prioritization & Workflow Management Birds Of A Feather Session, Kristin Kerbavaz

Library Reports and Communication

The following is a revised protocol based on assessment of the birds of a feather session held as part of University Libraries Convocation, 11 August 2020. The session was held in response to staff concerns about prioritization and workflow management during the COVID-19 pandemic, and was held over Zoom.

This was a peer-led session that was not affiliated with any organizational prioritization efforts or budget conversations. It is recommended that anyone wishing to replicate the session consider the power dynamics between facilitator and attendee, and revise as necessary to best fit your organizational context.

From Insight To Action With Appreciative Inquiry, Kristin Meyer

Books and Contributions to Books

Two people can view the same thing—the same data, issue, or set of circumstances—and discover different opportunities because of their unique perspectives. Sometimes when we engage in User Experience (UX) work, we uncover a problem or an unmet user need, and the way forward is unclear. At this point, it can be beneficial to pull together a group of people in your library who work in different departments and have various roles; the best ideas often emerge when we gather diverse viewpoints.

Simply talking about the issue is not usually effective, but numerous facilitation techniques can help lead groups from …

Towards An Accessible Library, Annie Bélanger

Presentations

• Why Accessibility?
• What is Accessibility?
  • Legislation
  • Accommodation vs Accessibility
  • Shifting to a proactive approach
• Principles of Accessibility
• Print Disabilities
  • What constitutes a print disability?
• How to Increase Accessible Service
  • Barriers
  • Making a daily commitment
• Tips for Daily Interactions
• All together to Prevent New Barriers
• Open Q&A

Ithaka S+R: Supporting The Changing Practices Of Teaching In Business, Cara Cadena, Preethi Gorecki, Jon Jeffryes, Carol Sanchez

Scholarly Papers and Articles

In the Fall of 2018, Grand Valley State University (GVSU) joined twelve other institutions to participate in an Ithaka S+R study to understand the pedagogical support needs of business school faculty. Each participating institution served as a research site with a local team of researchers. This report will outline the methodology, findings, and recommendations for instructional faculty, librarians, and administrators.

Michigan In The Novel 2012-2016: A Five-Year Checklist, Robert Beasecker

Books and Contributions to Books

No abstract provided.

Towards High-Empathy Hiring: Implementing Leading Practices For More Inclusive Recruitment, Sarah Beaubien, Annie Bélanger, Scott Ayotte

Presentations

Have you ever wondered if the interview process could be a kinder, more accessible experience, meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy to applicants going through the process? In taking a closer look at our own practices, collaborating with the Office of Inclusion and Equity, we have made changes, which have led to a more positive experience for candidates and our organizational outcomes.

2019 Accessibility Roundtable Customer Service Planning, Annie Bélanger

Presentations

Accessibility permeates all aspects of our public-facing work. Being accessible is in every aspect of workflow development and application for user services and support. Many more than the manager are involved in the development and application of our guidelines, practices and procedures. It is everyone’s responsibility.

The session covered:

• What is accessibility?
• Accessible Customer Service
  • Leading Practices
  • Practical approaches to delivery
  • Planning with Accessibility in Mind
  • Resources to learn more about accessibility in libraries

The session is premised on goal of accessibility, or moving beyond compliance. As such, accessible means that a person with a disability is afforded the opportunity …

The Convergence Of Libraries, Voter Education, And Civic Literacy, Natalie Lowengruber

Honors Projects

The aim of this project was to explore how libraries, particularly academic libraries, intersect with voter education in promoting civic engagement. After reviewing research on the library’s role in democracy and civic engagement, I forged this connection through collaborating with librarians to develop an interactive workshop open to the Grand Valley community. The main goal of this workshop was to increase voter education and equip voters with tools to become better informed on candidates, legislation, and policy before the midterm elections of November, 2018. Participation in democracy is a lifelong practice and civic duty that begins with a strong educational …

Masked By Trust: Bias In Library Discovery, Matthew Reidsma

Books and Contributions to Books

The rise of Google and its integration into nearly every aspect of our lives has pushed libraries to adopt similar "Google-like" search tools, called discovery systems. Because these tools are provided by libraries and search scholarly materials rather than the open web, we often assume they are more "accurate" or "reliable" than their general-purpose peers like Google or Bing. But discovery systems are still software written by people with prejudices and biases, library software vendors are subject to strong commercial pressures that are often hidden behind diffuse collection-development contracts and layers of administration, and they struggle to integrate content from …

Re-Think It Conference Proceedings, Grand Valley State University, Matt Ruen, Mary M. Somerville, Lori S. Mestre, Eric Kurt, Ilana Stonebraker, Tomalee Doan, Corey Seeman, Jeffery Scherer, Christine Tobias, Christina Mune, Sharon Thompson

Re-think it: Libraries for a New Age - Conference Proceedings

Essays contributed by participants in Re-think it: Libraries for a New Age, a conference on library design, services, values, and visions, which was held in the Mary Idema Pew Library Learning and Information Commons at Grand Valley State University, August 10 - 12, 2015.

We're All In This Together: Mentoring In Academic Libraries (Poster), Matt Ruen, Cara Cadena, Betsy Williams

Presentations

Navigating a new job can be difficult for both new and experienced librarians. How will you learn “the way we do things here”? Mentoring can play a key role in helping librarians find their way to becoming effective professionals. Grand Valley State University currently has several formal mentoring programs for new librarians, in addition to informal mentoring. Our poster will discuss GVSU’s mentoring programs and the purposes they serve—acclimating to university culture, developing position-specific skills, and successfully participating in the scholarly process. We will include our experiences and perspectives as recent participants in these programs. This discussion will include insights …

Responsive Web Design For Libraries, Matthew Reidsma

Books and Contributions to Books

No abstract provided.

Google Like A Librarian: Sharing Skills For Search Success, Mary K. O'Kelly, Colleen Lyon

Scholarly Papers and Articles

The workshop announcement started simply enough: “Your students are using
it. You are using it. Why not get the most out of Google tools?” The workshop, called “Using Google Like a Librarian,” was for faculty and staff at Grand Valley State University. Over the past two years, librarians have been teaming up with instructional technology staff to create on-campus professional development opportunities, and this was going to be (we thought) just another workshop. And then it got popular.

Using Teaching Faculty Focus Groups To Assess Information Literacy Core Competencies At University Level, Jodi Tyron, Emily Elizabeth Frigo, Mary Kathleen O'Kelly

Scholarly Papers and Articles

Grand Valley State University librarians designed and conducted teaching faculty1 focus groups to gauge their response to a new information literacy (IL) core student competencies document created to support a developing library IL programme. Although the competencies were inspired by existing, widely known information literacy standards and guidelines the University Libraries’ Information Literacy Competencies document (ILCC) is unique and written specifically to address the university’s culture and curriculum. The authors of this paper formed a research team to assemble two groups of teaching faculty from various disciplines and to analyse focus group transcripts using a content analysis approach. The resulting …