Operations and Supply Chain Management Commons^™

Research On Heavy Lift Transport Strategy For Jiangsu Fanzhou, Yanjin Jiang

World Maritime University Dissertations

No abstract provided.

Liner Shipping Company As The Logistics Service Provider : Case Study Of Cosco Logistics, Tao Zhou

World Maritime University Dissertations

No abstract provided.

Becoming Aware Of The Unknown: Decision Making During The Implementation Of A Strategic Initiative, Ronald Klingebiel, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

This qualitative study analyzes the decision-making process involved in adapting preconceived courses of action during the implementation of a strategic initiative. We observe that the type of decision-making process hinges on the nature of managers’ emerging awareness of future events. When managers become aware of new uncertainty, the process involves selectiveness, deliberateness, and diligence. By contrast, when managers become aware of new certainty, the process conforms to the problem-solving adhocracy and decision-making messiness emphasized in prior literature. We summarize our findings in a framework, proposing that decision-level differences in awareness and uncertainty can explain the observed variation in strategic decision-making …

Integrated Risk Management: A Conceptual Framework With Research Overview And Applications In Practice, Panos Kouvelis, Lingxiu Dong, Onur Boyabatli, Rong Li

Research Collection Lee Kong Chian School Of Business

This chapter presents an action‐based supply chain risk management framework that has emerged from industry practice and academic research. For practitioners, this conceptual framework can serve as a guideline to devise risk management strategies that suit their specific supply chain environments. For academicians, one can map the research in the growing field of integrated risk management research within the context of this framework, and identify potentially fruitful directions for future research. The framework of supply chain risk management proposes a two‐stage action plan: a planning stage and an execution stage. Risk mitigation strategy has been the main focus of the …

Using Lean To Teach The Technical Services Value Stream: An Online Continuing Education Course, Tamera Hanken

Library Faculty Presentations

Lean Principles:

• Identify steps in the process that add customer defined value

• Identify waste in transportation, wait, overproduction, defect, inventory, motion, or extra processing

• Eliminate the steps in the process that don’t add value or are unnecessary

• Make sure the steps flow in an efficient sequence

• Establish pull, i.e., make sure the steps in the sequence don’t create bottlenecks

• Continue to improve the process

Product Safety And Security In The Global Supply Chain: Issues, Challenges And Research Opportunities, Ann Marucheck, Noel Greis, Carlos Mena, Linning Cai

Business Faculty Publications and Presentations

number of high profile product safety events and recalls have heightened public attention to the safety and security of the products that people consume and use. While product safety isn’t a new topic, the effect of the global supply chain in creating or exacerbating safety risks and vulnerabilities is both timely and relevant. In this essay we focus on how the field of operations management can provide fresh perspectives and insights in addressing the challenges of product safety and security in the global supply chain. We first examine the product safety issues and challenges that arise in five industries that …

Critical Factors In Project Success: A Study Of Public Sector Construction Projects In Malaysia., Wan Maimun Wan Abdullah

Student Works (2010-2019)

The importance of the construction industry to nation building necessitates that project implemented achieves project success. However, studies and evidence have shown that there is a low probability in consistently achieving project success. Nevertheless, it seems that the definition of project success and how to achieve project success is quite illusive. For more than a century, researchers have been grappling with its definition but the concept remained ambiguous. From the early identification of time, cost and quality as elements of project success, researchers have added many other outcomes and objectives including stakeholders, project manager, communication, leadership, project management, organization structure, …

A Study On The Determining Factors Of Operational Efficiencies Derived From Outsourcing : Malaysia As An Attractive Hub., Anbalagi Andy, Jesrina Ann Xavier, Lee Siew Yoong

Student Works (2010-2019)

Outsourcing had undergone a massive evolution since 1970s and has changed the way businesses operate in the global market place. Offshore outsourcing, in particular, has become a viable strategic venture and is no longer an exception but rather it is a norm in today’s economy. Many businesses are able to gain various operational efficiencies by embarking into strategic outsourcing initiatives although existing literatures have proven that there are also significant risks associated with this type of venture. It is interesting to note that not all outsourcing efforts have provided positive results for organizations nor proved fruitful. Nevertheless offshore outsourcing has …

Strategy Research On The Problems Of Newlandocean Logistics Company, Lubin Liu

World Maritime University Dissertations

No abstract provided.

Research On Port Logistics And Customs Clearance At Shanghai Port, Yi Yao

World Maritime University Dissertations

No abstract provided.

The Research On Ikea (China)'S Supply Chain Management, Yingyan Yuan

World Maritime University Dissertations

No abstract provided.

Or Practice—Efficient Short-Term Allocation And Reallocation Of Patients To Floors Of A Hospital During Demand Surges, Steven M. Thompson, Manuel Nunez, Robert Garfinkel, Matthew D. Dean

Management Faculty Publications

Many hospitals face the problem of insufficient capacity to meet demand for inpatient beds, especially during demand surges. This results in quality degradation of patient care due to large delays from admission time to the hospital until arrival at a floor. In addition, there is loss of revenue because of the inability to provide service to potential patients. A solution to the problem is to proactively transfer patients between floors in anticipation of a demand surge. Optimal reallocation poses an extraordinarily complex problem that can be modeled as a finite-horizon Markov decision process. Based on the optimization model, a decision-support …

Supply Chain Management For Servitized Products: A Multi-Industry Case Study, Mark Johnson, Carlos Mena

Business Faculty Publications and Presentations

Manufacturers are combining products and services in order to provide greater value to the customer and to facilitate longer more profitable business relationships. Organisations that pursue this route are following a strategy of servitization which requires the effective management of supply chains. A framework was developed from the extant literature that was used as a lens for the analysis of supply chains for servitized products. This research uses case studies to explore the challenges and opportunities that face the supply chain management function within organisations that are pursuing a strategy of servitization. The case studies indicate that servitized supply chains …

Session Code: Eh The 21st Century Ideal Supply Management Organizational Format, At Least For 2005, Peter O'Reilly

Publications

The Problem:

What organizational format for the supply management function makes sense in your firm?

Why do we have a problem in the first place?

• The ever popular Silos
• Corporate culture
• Lack of senior management’s understanding of the supply management function
• The absence of a strong core procurement organization
• The dynamics of the ever changing world of mergers and acquisitions

A Comparative Study Of Selected Measures Of Performance Of Organizations Before And After Obtaining Iso 9000 Certification As Compared To The S&P 500 Index, Gregory K. Arbuckle

All-Inclusive List of Electronic Theses and Dissertations

"One of the most significant changes in international business is the recent movement toward quality awareness. Although still embryonic, acceptance of the importance of quality and reliability is being recognized as a critical factor for the sale of many products and services in business operations and in performance worldwide" (Joubert, 1998, ,i 1 ). Over time, there have been many management systems developed to improve quality such as TQM, Malcolm Baldrige and Six Sigma; two of the largest and/or newest being ISO 9000 and QS 9000. The literature is unclear as to which systems actually work and which do not. …

Air Force Materiel Command: A Survey Of Performance Measures, Marcia Leonard

Theses and Dissertations

Performance measurement has long been a matter of debate in logistics. However, in the recent past, there has been a renewed emphasis as AF leaders continue to seek funding for weapon system spares despite marginal improvements in mission capability. The Chief's Logistics Review, Logistics Transformation Program, AFMC Constraints Assessment Program, the Spares Requirement Review Board, the Spares Campaign, and the Depot Maintenance Reengineering and Transformation all represent efforts to find and implement effective answers (RAND, 2003:ix). And, while there appears to be a consensus that better performance measures are needed, there is little agreement on exactly what should be measured, …

Attaining A World Class Supply Management Organization Through Strategic Initiatives, Peter O'Reilly

Publications

Goals of a World Class Supply Management Organization:

• One Supply Management Voice
• Create a Collaborative Team Environment
• Control 90% of Enterprise-wide Spend
• Achieve Expense to Savings Ratio of 8:1 or Higher
• Integrate Technology
• Establish Metrics

Problems/Hurdles:

• Lack of ResourcesNo Direction (Vision or Plan)
• Too much transactional work to overcome or “I do not have time to think, much less plan”
• Corporate Culture or History
• Organizational Structure

Goals Of A World Class Supply Management Organization, Peter O'Reilly

Publications

The presentation Goals of a World Class Supply Management Organization discusses the following problems/hurdles:

• Lack of Resources
• No Direction (Vision or Plan)
• Too much transactional work to overcome or “I do not have time to think, much less plan”
• Corporate Culture or History
• Organizational Structure

Textile And Fashion: Challenges And Strategies For The Industry Edited By V L Mote, Tata Mcgraw Hill, 2000, Pp 159., Atanu Ghosh

IIMB Management Review

Textile and Fashion: Challenges and Strategies for the Industry examines the challenges and opportunities facing India’s textile and garment sectors in the post-Multifibre Arrangement (MFA) and WTO era. Based on expert seminar papers, the book emphasizes the need for global competitiveness through customer focus, product innovation, technology upgrading, workforce skill development, and efficient supply chain management. Contributors discuss retail transformation, buyer power, quality management, human resource development, and international trade policies. The book advocates collaborative leadership, strategic planning, and stronger industry partnerships to overcome global competition and achieve sustainable growth, profitability, and long-term success in the new millennium.

Network Characteristics And Its Implications : Case Study Of Two Firms In Buyer-Supplier Relationships, Geok Eng Kwee

Student Works (2000-2009)

Cooperative relationships among firms are an area of research of interest to academicians and practitioners alike. Such cooperative relationships have evolved into a new form of business model known as network. This paper attempts to investigate the characteristics of a network and its implications such as benefits and risks from it. In a competitive world where survival depends on the abilities of firms to meet the needs of demanding consumers, an understanding of the dynamics of network is of paramount importance to firms wishing to deliver high value-added products. The study applies a case-study approach and two firms were selected. …

Organisational Diagnostics And Planned Organisational Change : An Application Of An Adapted Version Of Soft System Methodology ; The Case For A Private Healthcare Institution, Patricia Rita Nunis

Student Works (2000-2009)

THE RESEARCH PROJECT

This is an exploratory, qualitative study that utilises an adapted version of Soft Systems Methodology developed by Dr Mohd. Yusof Omar, to conduct an organisational diagnosis and plan interventions for change for a complex organisation. The target of the study was the 15-member senior management team of Subang Jaya Medical Centre (SJMC). Data was collected over a period of 8 months (Jan-Aug 2001), via participant observation using the framework of action research.

THE FINDINGS

It was determined that the organisation exhibited borderline capability to weather anticipated changes in the future, due to the composition of its current …

Production Management Strategies : A Nigerian Perspective, Linus Osuagwu

IIMB Management Review

No abstract provided.

Sumatec's Survival Strategy In The Construction Sector Of Oil And Gas Industry, Kin Wah Phoon

Student Works (2000-2009)

The oil and gas industry worldwide is experiencing a rapid growth of demand in its petroleum products. In line with this, the growth in construction sector of oil and gas industry is relatively high too. It demands for high quality and safety standards of works and it offers premium price to its contractors. Due to the higher profitability as offered by the construction sector of oil and gas industry as compared to other general industries, many firms are striving to become one of its contractors. In Malaysia, its demand for high quality and safety standards to be performed by the …

Vulnerability Analysis: A Tool For Survival, S D Kshirsagar

IIMB Management Review

Managers are often reluctant to tread the unknown path. They do not even try to foresee the unknown. But what you do not foresee can hurt you, and refusing to anticipate the future may lead to major problems and even extinction.

Forward Engineering For Strategic Gearing: The Indian Tea Industry, Subhash Sharma

IIMB Management Review

Forward engineering provides a foundational premise for the strategic gearing of an organisation, keeping in view its existing and new capabilities with respect to current and anticipated challenges in a competitive environment.

The Impact Of Electronic Commerce On Business-Level Strategies, Ann L. Fruhling, Lester A. Digman

Interdisciplinary Informatics Faculty Publications

This paper examines the impact of electronic commerce on business-level strategies. The paper examines electronic commerce (E.C) from the perspective of intra-business E.C., business-to-business E.C., business-to-consumer E.C., and value/supply chain management. Business-level strategies are considered to include: added-value, differentiation, cost leadership, focus, and growth source. The paper concludes that E-commerce will have significant impacts on each of the business-level strategic areas.

Pengurusan Kualiti Menyeluruh (Tqm) : Sokongan Pengurusan Atasan Berdasarkan Persepsi Kakitangan Di Dewan Bandaraya Kuala Lumpur, Ahmad Shukri Hj. Abdul Aziz

Student Works (2000-2009)

Kajian ini adalah berkenaan dengan Pengurusan Kualiti Menyeluruh (TQM) Konsep dan sistem ini telah diperkenalkan kepada Perkhidmatan Awam Malaysia pada pertengahan tahun 1992. Maka, kini sudah hampir lapan tahun ianya diperkenalkan kepada sektor awam. Kajian ini telah menumpukan kepada elemen Sokongan Pengurusan Atasan iaitu salah satu elemen yang terkandung di dalam TQM. Kajian ini telah dijalankan di Dewan Bandaraya Kuala Lumpur (DBKL). Kajian yang dijalankan adalah untuk melihat tahap Sokongan Pengurusan Atasan dalam amalan Pengurusan Kualiti Menyeluruh. Oleh itu, kajian ini memberi fokus terhadap elemen-elemen yang terdapat di dalam Sokongan Pengurusan Atasan itu sendiri berdasarkan kepada hasil rumusan kajian PKPA …

The Impact Of Airline Alliances On Airlines, Saadah Huda Sholah

Student Works (2000-2009)

The study is aim at analysing airline alliances and their effect on the airlines. The effects of alliances on the factors critical to the choice of airline were ambiguous. An alliance's effect on conveniency, schedules, levels of service, reliability and other critical issues depends on the strategic decisions taken by the alliance partners. The only critical factor that is affected positively by the alliance almost without exception is the Frequent Flyer Programme that gains momentum with increased route network density. The business strategy of airlines forming collaborative alliances with each other to extend market reach, control costs and to limit …

Effects Of Globalization On The Sustainablity Of A Manufacturing Company A Case Study, Chai Hong Yeow

Student Works (2000-2009)

This case study addressed the issue of globalization effect on a Malaysian company. Business world become borderless especially with the recent advancement of telecommunication and computer technology. The case analyzed the effect of globalization on a cocoa manufacturing company. The top management has been given a business scenario using a case study methodology. ln this case analysis, in depth investigation on the management obstacles as result of globalization and strategy formulation are required to provide a remedy to the management challenges faced by the company. The analysis was performed using situation analysis, industry analysis and value chain analysis framework developed …

Grocery Retailing In Malaysia : Improvements Through Ecr Application, Nikki Siew Hong Lee

Student Works (2000-2009)

The increasing population of sophisticated consumers is demanding for more quality, variety and service but for less money and time. This emerging pattern of consumers demanding more for less - is an issue facing the increasingly competitive grocery industry today. The increasing number and importance of large multi-national retailers in Asia during the last 5 years is further challenging the grocery business. Certainly, the ambience of the front store of a Tops or a Carrefour is as appealing as in shops anywhere. But peer into the back room, go round the yard, follow the delivery trucks and we are back …