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Operations and Supply Chain Management Commons

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Full-Text Articles in Operations and Supply Chain Management

Achieving Excellence For California’S Freight System: Developing Competitiveness And Performance Metrics; Incorporating Sustainability, Resilience, And Workforce Development, Jian-Yu Ke, Fynnwin Prager, Jose Martinez, Chris Cagle Dec 2021

Achieving Excellence For California’S Freight System: Developing Competitiveness And Performance Metrics; Incorporating Sustainability, Resilience, And Workforce Development, Jian-Yu Ke, Fynnwin Prager, Jose Martinez, Chris Cagle

Mineta Transportation Institute Publications

This study explores the question of whether California's freight system is staying competitive with other US regions. A novel analytical framework compares supply chain performance metrics across multiple US states and regions for seaports, airports, highways, freight rail service, and distribution centers by combining the Performance Evaluation Matrix (PEM), Competitive Position Matrix (CPM), and Business Process Management (BPM) approaches. Analysis of industry data and responses from structured interviews with 30 freight industry experts across 5 transportation sectors suggests that California's freight system is competitive for seaports, airports, and freight rail; however, highways and distribution centers have room for improvement with …


Humanitarian Supply Chain & Logistics Aid Management At Global Relief Services, Christine Schrage, Daniel Bumblauskas, Bennett Becicka Oct 2021

Humanitarian Supply Chain & Logistics Aid Management At Global Relief Services, Christine Schrage, Daniel Bumblauskas, Bennett Becicka

Journal of Business & Entrepreneurship

Global Relief Services is working with a world-renowned international consulting firm on a site location strategy. The consulting firm, ABC Inc., had previously supported the United Nations (UN) on multiple crisis situations over the past ten years and has experience assisting with site location decisions in the past. The GRS team, assisted by the logistics team of ABC Inc., will determine an optimal site(s) for warehousing supplies in areas distant from vendor donors. Students’ recommendations should include the optimal site location and resource allocation strategy and planning.


B Corps’ Social Media Communications During The Covid-19 Pandemic: Through The Lens Of The Triple Bottom Line, Manveer Mann, Sang-Eun Byun, Whitney Ginder Aug 2021

B Corps’ Social Media Communications During The Covid-19 Pandemic: Through The Lens Of The Triple Bottom Line, Manveer Mann, Sang-Eun Byun, Whitney Ginder

Department of Marketing Faculty Scholarship and Creative Works

The COVID-19 pandemic and rising demand for transparency has heightened the importance of sustainability communications on social media to generate deeper stakeholder engagement. Although B Corporations (B Corps), businesses committed to the triple bottom line (TBL), could serve as a catalyst for sustainable development, little is known about how they communicate on social media during a crisis. Therefore, we examined social media communications of B Corps to (1) identify salient topics and themes, (2) analyze how these themes align with the TBL, and (3) evaluate social media performance against industry benchmarks. We focused on the apparel, footwear, and accessories (AFA) …


The Revenue Operations (Revops) Framework: A Qualitative Study Of Industry Practitioners., Oliviero Mottola Jun 2021

The Revenue Operations (Revops) Framework: A Qualitative Study Of Industry Practitioners., Oliviero Mottola

Dissertations and Theses

In recent years Revenue Operations or RevOps has emerged in professional circles as a new approach to manage Sales, Marketing and Customer Success teams in the context of b2b sales. In practitioner circles, RevOps definitions range from the increased collaboration of the three job functions to an all-out creation of job function within organizations. While the subject of interdepartmental alignment has been covered extensively in academia (albeit not exhaustively), RevOps as a term and set of practices has received no attention and industry practitioners struggle to find a unified set of best practices that isn’t coming from organizations trying to …