Business Commons^™

Santa Clara Magazine, Volume 54 Number 2, Fall 2012, Santa Clara University

Santa Clara Magazine

18 - WE, ROBOTS By John Deever. Adventures with the Robotics Systems Laboratory by land, sea, and sky. And in orbit.

20 - SARAH KATE WILSON VS. GODZILLA By Jeff Gire. Tackling big problems- like attracting more women to engineering and transferring mountains of data through the air.

22 - DELUGE AND DROUGHT By Erica Klarreich. Lessons in how to wedge more data into less space-and build a smarter energy grid.

24 - BUILDING BIOMEDICAL TESTS By Melissae Fellet. Where engineering meets biology, the work ranges from diagnosing voice disorders to tracking toxicity in the brain.

26 - THE LONG …

Santa Clara Magazine, Volume 53 Number 4, Spring 2012, Santa Clara University

Santa Clara Magazine

20 - WHAT WILL YOU BE? By David Mckay Wilson. San Francisco's Immaculate Conception Academy has found a work-study program that gives low-income students what they need. Starting with a bigger view of the world.

22 - BUCKY BRONCO CONFIDENTIAL By Jeff Gire And Sam Scott '96. Who wears the costume today may be classified information. But here are a few secrets revealed-including how Bucky came to be.

26 - TALKIN' DUST BOWL BLUES By David Mckay Wilson. The ghost of Woody Guthrie stalks the stage-with Rob Tepper '00 playing the role. This year marks the centennial of the iconic …

Consolidating Findings From Business Process Change Case Studies Using System Dynamics: The Example Of Employee Morale, Zuzana Kristekova, Marlen Christin Jurisch, Michael Schermann, Helmut Krcmar

Information Systems and Analytics

In this paper, we explore system dynamics as a useful approach to consolidate findings from case studies on business process change (BPC) projects. We compile data from 65 BPC case studies to develop a system dynamics simulation model that helps us to investigate ‘employee morale’ as an important construct in BPC projects. We show that such simulation models consolidate the complex and often non-linear findings from BPC case studies in a way that makes it available to discourse among researchers, lecturers and students as well as BPC professionals. Thus, this paper contributes to knowledge management and learning by suggesting system …

Tls Newsletter. Volume 6, Edition 4. January, 2012, Unf Transportation And Logistics Society

Transportation & Logistics Society Newsletter

Inside the Newsletter: TLS General Meeting on February 15th. Discover the Power of a Professional Network. Upcoming Events. TLS President's Corner. In the Know: Career Day. Get to Know Treasurer Brandon Little. Life After Graduation with Kyle Groothuis

Online Privacy Policy Of The Thirty Dow Jones Corporations: Compliance With Ftc Fair Information Practice Principles And Readability Assessment, Yuanxiang Li

Theses Digitization Project

This project conducted a statistical study of online privacy to examine how well corporations comply with FIPs and assess how easy their privacy was to read.

Concept Design – An Innovative Approach To Learning: The Case Of Saint James’ Way As A Playground For Meaningful Learning Experiences, Florencia Cueto Pedrotti

Journal of Tourism Consumption and Practice

Co-creation is increasingly being used as a tool for companies to position their products in the market. The aim is to enhance a dialogue with customers and enhance firm-customer value. In the experience industry co-creation is also increasingly linked with another major trend: storytelling. The aim of this narrative technique is to build a story around a business, a product or a destination. The purpose of this paper is to discuss and highlight the application of these techniques, together with experiential learning, in order to generate a new point of view on the learning process. These techniques are applied to …

Survivors’ Perspectives Of Organizational Downsizing On Knowledge Sharing In A Downsized Environment, Michelle Hall

Walden Faculty and Staff Publications

Organizational workforce reductions can negatively affect a company’s ability to preserve its knowledge base. The problem researched in this study was the perceived effect of downsizing on knowledge sharing among surviving employees. The purpose of this study was to determine the perceived effect of downsizing on knowledge sharing. Survivors’ knowledge sharing behavior was examined in relation to (a) survivor syndrome, (b) attitude towards knowledge sharing, and (c) perceived loss of knowledge power. A quantitative correlation research design was used to investigate the relationship between downsizing and knowledge sharing. A web-based survey was used to collect data. The convenience sample consisted …

Self Vs. Organizational Employment: The Neglected Case Of Positive Spillover, David J. Prottas

New England Journal of Entrepreneurship

Self-employment is presented as enabling people to better balance their work and family roles but research on its effectiveness is equivocal. We collected survey data from 280 self- and organizationally-employed certified public accountants and conducted a multivariate analysis comparing positive spillover and conflict between the two groups.The self-employed reported less work-to-family conflict with no differences with respect to family-to-work conflict or positive spillovers. However, there were different patterns between male and female subsamples: self-employed males experienced less conflict and more positive spillover than male employees, whereas self-employed females had less of one form of conflict but more of the other.

People With Disabilities: A New Model Of Productive Labor, Valentini Kalargyrou

Hospitality Management

The nation’s largest minority is people with disabilities, comprising more than 50 million individuals (U.S. Census Bureau 2008), who contribute to the diversity that nurtures new ideas and supports businesses become more competitive in a diverse marketplace. Businesses can improve their competitive edge if they take steps to integrate underrepresented groups, such as people with disabilities, into their workforce [Office of Disability Employment Policy (ODEP) 2005]. This untapped pool offers a source of skilled and dedicated employees to counter the effects of the aging and shrinking workforce, especially in the hospitality and tourism industry, which is labor intensive and faces …

A Structural Guide To In-Depth Interviewing In Business And Industrial Marketing Research, Elad Granot, Thomas Brashear Alejandro, Paulo Cesar Motta

Business Faculty Publications

Purpose – The authors aim to present a structural guide for data collection in a participant-oriented, B2B context. Design/methodology/approach – A three-stage interview process following the work of Seidman is presented, along with key issues on how to plan, structure, and execute a B2B interview-based hermenuetic ethnographic study. Research limitations/implications – The framework presented in this paper provides strong theoretical foundation for further theory development in global industrial marketing research and managerial cognition research. However, given the conceptual nature of the research, empirical scrutiny and further conceptual and empirical research are required. Originality/value – There is a serious gap in …

Price Dispersion In The Airline Industry: A Conceptual Framework And Empirical Analysis, Edward D. Gailey, Ashutosh Dixit, Thomas W. Whipple, Rajshekar G. Javalgi

Business Faculty Publications

Many businesses compete in multiple markets which can cause businesses to temper their price adjustments, affecting price dispersion. The authors propose a framework based on major characteristics of competition and market structure which influence price dispersion. The focus of this study is the U.S. airline industry analyzing data from 5,974 city pair routes. The results of this empirical analysis show that multi-market contact and the interaction of market concentration with multi-market contact have considerable effects on price dispersion. An understanding of these effects provides valuable insights for developing pricing strategies and extending the stream of research on price dispersion.

Using An Internal Marketing Perspective To Understand The Role Of Associate Delight In Company Performance, Miran Kim Ph.D., Bonnie J. Knutson Ph.D.

Great Lakes Hospitality & Tourism Educators Conference

No abstract provided.

The Business Of Healthcare: Class V Turbulence, Eleanor Lawrence, Cynthia P. Ruppel, Leslie Tworoger, Paul Seymour

HCBE Faculty Presentations

This longitudinal action research study describes how a 50 person management staff, led by a committed CEO, was able successfully implement a team strategy to achieve a radical change from nonprofit hospital to a for profit organization over a 12 year period. Many of the issues addressed and practical steps taken to establish a team based leadership model for the new organizational template are described. Organizational development assessment, diagnosis, and intervention phases, along with specific practices and processes to establish a team based leadership model are described.

Institutional Dynamics In Smaller Emerging Markets: British West Indies And Spanish West Indies, Reccia Charles, Nazly Nardi, Ruth Clarke

HCBE Faculty Presentations

Generally governments in developing economies work towards encouraging enterprise growth as the engine to increase national wealth and higher standards of living. In terms of the form of enterprise, some countries favor public or public-private partnerships, while others favor private enterprise primarily. The smaller the economy the more likely it is that the government will be involved in promoting the growth of enterprises. This paper examines the role of institutional dynamics in supporting or limiting enterprise growth in the British West Indies and the Spanish West Indies. The interplay of the three parts of the institutional profile, regulatory, cognitive and …

Spirituality In Economics: National And Global Reform Strategic Planning Recommendations, Pedro F. Pellet, Mario E. Delgado, Maria I. Mendez

HCBE Faculty Presentations

The dramatic and rapidly unfolding domestic and global changes of the last quarter of a century demand that we review and revise our national and international premises, principles and structures without further delays. A fundamental re-focus is needed if we are, as a nation and as a global world, to optimize the opening opportunities and minimize both their intended and unintended negative effects. Some of these evolving shifts are to be found within the issues of Globalization, Religion vs. Secularism, Immigration, Balance of Economic and Political Power, Moral Values in the Family and in the General Culture, Political Systems, Ideologies …

Influence Of Religion And Religiosity On Consumer Behavior - An Integrative Model, Maria Petrescu

HCBE Faculty Presentations

Using the consumer socialization theory and traditional models of consumer behavior, we formulate an integrative model representing the influences of religious affiliation and religiosity on consumer behavior, through modeling, reinforcement and social interaction. We analyze religion as religious denomination that includes a system of symbols that produces a system or values and norms, influencing conceptions of life. The study focuses on the concept of religiosity, in terms of individual level of spiritual commitment or religious affiliation. We propose that religiosity and religious affiliation, including related reference groups, influence attitudes, cognition and consumer behavior. The key contribution of this study is …

Strategic Innovation In B2b Technology Markets: Managerial Insights, Art T. Weinstein, H. Barrett

HCBE Faculty Presentations

This paper examines the strategic aspects of innovation for business technology companies and how this impacts corporate performance. Using snowball sampling, a national survey was conducted among experienced marketing managers. Several industry sectors participated: communications, computers, consulting, energy, media/publishing, medical devices, pharmaceuticals, and research/ information firms. This paper combines academic and practical insights to shed new light on how successful managers are in innovation activities and processes in B2B technology organizations. As an exploratory study, the focus of the research was solely on the focal organizations. Potential innovation partners such as customers, strategic partners, and vendors were not evaluated in …

Generational Differences In Values Between Hispanics In The United States And Four Latin American Countries, Regina A. Greenwood, Edward F. Murphy, Julia Teahen, Sergio Madero, Silvia Monserrat, Miguel Olivas-Lujan, Jaime Ruiz-Gutierrez, Neusa Santos

HCBE Faculty Articles

We examined similarities and differences in generational values and value orientation of 4,952 working adults in Argentina, Brazil, Colombia, and Mexico as compared to those of US Hispanics. US Hispanics demonstrated a primary value orientation of High Social/High Moral that is different from the four Latin American countries but closer to respondents from Argentina and Brazil. Values of generations across countries were more similar than values between generations in each country. Additionally, generational value schema was more similar in Latin American countries than in the US. Implications of these findings, study limitations and recommendations for further research are also discussed.

Tourist Attitudes Toward Traveling In Thailand After The Political Demonstrations And Protests, Rawewan Maliwan, Bahaudin G. Mujtaba

HCBE Faculty Articles

The objective of this research was to explore tourists' practices in Thailand duringthe demonstrations in terms of security, information and tourists' perceptionsabout the political problems. The study was limited to the Bangkok area, which is surrounded by many important institutions including the main international airport, Suvarnabhumi, which was shut down by the protesters. Using a random sampling process, the respondents were 200 male and female tourists of various nationalitieswhowere presentduring the demonstrations. Responses were gathered in tourist areas such as Bangkok, Sukhumvit, Kaosan Road, Suwannaphumi Airport, and Silom Road. The findings showed that the demonstrations have short-term negative effects on …

An Implementation Of A Dynamic Partitioning Scheme For Web Pages, Timothy Arndt, Ben Blake, Brian Krupp, Janche Sang

Business Faculty Publications

In this paper, we introduce a method for the dynamic partitioning of web pages. The algorithm is first illustrated by manually partitioning a web page, then the implementation of the algorithm using PHP is described. The method results in a partitioned web page consisting of small pieces or fragments which can be retrieved concurrently using AJAX or similar technology. The goal of this research is to increase performance of web page delivery by decreasing the latency of web page retrieval.

Nova Southeastern University 2012 Annual Report, Nova Southeastern University

NSU Annual Reports

No abstract provided.

Undergraduate Student Catalog 2012-2013, Nova Southeastern University

Undergraduate Programs Course Catalogs

No abstract provided.

Imports, Unionization And Racial Age Discrimination In The Us, Jacqueline Agesa, Richard U. Agesa

Economics Faculty Research

Past studies of the relationship between competition and racial wages find that domestic competition reduces racial wage discrimination of nonunion workers. This article examines the effects of foreign competition on racial wages of union and nonunion workers utilizing an empirical model which allows for cluster-adjusted SEs by industry. Such a procedure allows independence of observations across industries but not within industries, thereby not overstating the significance of industry invariant controls. In this analysis, clustered SEs prevent the overstatement of the significance of imports as a means to reduce earnings discrimination. We find evidence of a wage premium for nonunion white …

Student Staff Training & Development A Servant Leadership Model, Caroline M. Ray

Academic Leadership Academy

Project Summary

The focus of this project is to develop a training program for the Event Planning/Employer Relations Intern that will repeatedly offer experiential learning and professional development opportunities while also adding to the effectiveness and efficiency to the employer relations arm of The Career Center.

The Private Provision Of Public Goods: An Analysis Of Homes On Golf Courses, Robert E. Mccormick, Frank F. Limehouse, Melissa M. Yeoh

Publications

This paper examines the joint production of golf and real estate development. The empirical results of this analysis show that, over time, golf courses are being constructed less for recreational golf and more for contractual assurance of green open space for homes. We believe that this fundamentally provides some evidence that the demand for environmental quality is growing and that markets are increasingly able to find creative contracting mechanisms to satisfy demands for public goods.

Who Invents It? Women's Participation In Information Technology Patenting, 2012 Update, Catherine Ashcraft, Anthony Breitzman Sr.

College of Science & Mathematics Departmental Research

No abstract provided.

U.S. Gaap Financial Statements: 66th Annual Survey 2012 Edition, American Institute Of Certified Public Accountants (Aicpa)

Accounting Trends and Techniques

No abstract provided.

A Polyphonic Approach To The 'Dark Side' Of Making Video Games, Johanna Weststar, Amanda Pettica-Harris, Steve Mckenna

Management and Organizational Studies Publications

This paper considers the video game industry and how it is represented through social media blogs and tweets. It aims to disentangle the polyphony of voices communicating through different stories about what it means to work in the gaming industry. The multiple voices found within the blogs and tweets weave a complex and contested narrative about the carnivalesque way in which video games are made, poignantly illustrating the good, the bad, and the ugly. Using the work of the Russian literary theorist and philosopher, Mikhail Bakhtin (1984, 1993), and particularly his notions of monologic and dialogic stories and narratives (McKenna, …

Ability Dispersion And Team Performance: A Field Experiment, Sander Hoogendoorn, Simon C. Parker, Mirjam Van Praag

Business Publications

This paper studies the impact of diversity in cognitive ability among members of a team on their performance. We conduct a large field experiment in which teams start up and manage real companies under identical circumstances. Exogenous variation in - otherwise random - team composition is imposed by assigning individuals to teams based on their measured cognitive abilities. The setting is one of business management practices in the longer run where tasks are diverse and involve complex decision-making. We propose a model in which greater ability dispersion generates greater knowledge for a team, but also increases the costs of monitoring …

Customer Revenue Sharing And User Reward Programs In Online Social Media, Fouad H. Mirzaei, Fredrik Odegaard, Xinghao Yan

Business Publications

Online social media (OSMs) have become a popular and growing phenomenon on the Internet, as exemplified by the millions of followers of websites like YouTube, Twitter and Facebook. Given the ease of access and high competition over the Internet to attract users, a question that arises is whether OSMs should develop revenue sharing programs and reward their contributing users. Aiming to expand market share and boost revenue, some OSMs recently have realized the influence of these programs in changing the outcome of their online competition. We model this competition by a duopoly game where users are either active or passive …