Business Commons^™

The Impact Of Service Charge On The Performance Of Unit Trust Funds In Malaysia, Hwei Juin Tan

Student Works (2000-2009)

In Malaysia, Unit Trust fund investors are subjected to different types of fees and expenses. However, many investors are not aware of such fees. This study concluded that unit trust funds on average would be able to outperform the KLCI during the bear market. Nevertheless, when the front load that funds charged are taken into account, the excess return was completely eliminated and some funs even ended with under-performance. Furthermore, this study also found that the fee an investor pays as front-end load does not constitute all the investment cost as assumed by most investors. It is therefore important that …

Tanggapan Kakitangan Perkhidmatan Awam Terhadap Prinsip-Prinsip Pengurusan Islam, Azlina Abdul Aziz

Student Works (2000-2009)

Sistem pengurusan Islam tertegak di atas paradigma Tauhid yang diasaskan kepada beberapa prinsip utama. la merupakan satu model yang unggul kerana mampu membawa setiap individu ke arah ketaqwaan dan keimanan kepada Allah s.w.t selaras dengan tujuan hakiki manusia itu diciptakan. Atas keyakinan ini, maka seharusnya prinsip pengurusan Islam ini diaplikasikan secara total dalam organisasi bagi memastikan penghayatan konsep khalifah dalam segala tugas dan gerakkerja yang dilakukan. Di Malaysia, kerajaan telah mengambil pelbagai langkah untuk memasukkan elemen-elemen Islam dalam pengurusan. Namun begitu, kerana terdapatnya kelemahan-kelemahan dari segi pertaksanaan dan penerimaannya, maka tidak dapat dinafikan bahawa masalah pengurusan masih terus kedengaran. Dalam …

Re-Engineering Of The Quality Assurance Process Using Work Study Methodology, Yew Hoong Chia

Student Works (2000-2009)

This project paper explores the application of Work Study methods to improve the manufacturing processes in the current semiconductor manufacturing environment. The scope of the project is narrowed down to the Quality Assurance Out-going Final Inspection (QA OFI) Gate process step at the End-Of-Line (EOL) Operations in Motorola Malaysia Sendirian Berhad. This QA OFI Gate process step had recently become a bottleneck to the total EOL operations and in need of productivity improvement. It was observed that Work Study methods were not being used extensively or applied in a systematic manner in the company being studied. Many changes were made …

The Business Of Part-Time Mba Programmes In Klang Valley With Special Reference To Stamford College, Choy Fong Lee

Student Works (2000-2009)

The financial sector is poised to enter a new era of institutional development and maturity with the unveiling of both the Financial Sector Master Plan (FSMP) by Bank Negara Malaysia and the Capital Market Master Plan (CMP) by the Securities Commission in 2001. FSMP is a blueprint to chart the way forward for the country's banking, insurance and other financial sectors for the next decade from year 2001 to 2010. It aims to develop a more resilient. competitive and dynamic financial system that will be able to meet the challenges of further liberalization and globalization. CMP is a financial development …

Penerbitan Buku Tamil Di Malaysia : Suatu Kajian Dari Sudut Penerbitan Dan Pemasaran, Balachandran Murugasan

Student Works (2000-2009)

Book publishing Is a continuing process since Guttenburg founded the moving publishing machine. From that period It grew with various technological changes. The book publishing process makes our civilization more meaningful, by giving more evidence on social, economic and political development. Since Independence, Tamil book publishing has been facing more dilemma In the process to develop the business. Facing problem In this Industry Is common as many entrepreneurs willing to choose It as a career. After Independence, only two Tamil publishing company have been Identified as still moving In the business. However, only one company Is actively playing Its role …

Reform In The Electricity Supply Industry And Implementation Of A Competitive Electricity Market In Malaysia, William Kim Cheong Leong

Student Works (2000-2009)

Over the past decade, a number of nations have restructured their electricity industries. Several nations have also significantly reduced the government's role in the ownership and management of the electricity industries both at the state and national level. The wave of changes is driven by the forces of competition; the need to make the industry more efficient and allowing customers to have choices in deciding their electricity supplier, the package of services and the associated prices that best meet their needs. A crucial element of the deregulation and reform in the electric industry is the creation of a wholesale electricity …

Opportunities For Competitive Strategy In The Malaysia's Food Industry, Kieng Yii Ng

Student Works (2000-2009)

Competition among the food industries in the local and international environment is intensifying with the opening up of the market and the growing trends towards a wider acceptance of different foods as people and products are crossing the border more freely today. In general, market trends tend to cascade down from the more developed countries to the developing countries. With this in mind, this study started with the scanning of the environment in the global market with emphasis on the food trends in developed countries namely European Union, United States and Japan. This exploratory research used mainly secondary data. With …

A Study On Customer Relationship Management In The Banking Sector In Malaysia, Donny Yhew Chjuan Lim

Student Works (2000-2009)

In this era of marketing, which is known as the relationship era, customers are identified as the main determinant of success for a business. Hence, corporations are tailoring their products and services to suit their customers' need and demand. This leads to the introduction of Customer Relationship Management (CRM). CRM is best defined as a technology based business strategy whereby companies leverage increased customers' knowledge to build profitable relationships, based on optimising value delivered and realised from their customers. With the introduction of the CRM concept to the banking industry, it was perceived that the responses to customers' queries have …

The Effects Of Narrow Money On The Malaysian Economy, Shu Hui Wong

Student Works (2000-2009)

The research of the effects of narrow money in the economy has been often and extensively done over the years. These include using Quantitative Theory of Money model and testing various types of monetary aggregates such as from narrow money to broad money to attest the relationship of money with the economic variables. Money has evolved from the form of barter trade to gold and to fiat money over the centuries. Today, in a modern world and advanced technology, the form of payments that has further enhanced the convenience of household, has transformed the society into a cashless society. Cashless …

The Response Of Bank Lending To Interest Rate Changes : The Case Of Malaysia, Cheong Guan Tee

Student Works (2000-2009)

This research paper is to examine the response of aggregate commercial bank lending to money market interest rate changes for the case of Malaysia. The study is based on quarterly data for the period from the first quarter of 1990 to the second quarter of 2000. The results show that the negative one-month and three-month money market interest rate shocks have negative effects on the aggregate commercial bank lending. On the other hand, the positive one-month and three-month money market interest rate shocks have positive effect on the aggregate commercial bank lending. This paper also finds evidence that the response …

The Economic Implication Of Private Higher Education In Malaysia, Y. T. Ngoo

Student Works (2000-2009)

This study attempts to examine the economic impacts of private higher education in Malaysia. It begins with a review on the background and development of private higher education, which has become one of the most important industries in the world. Chapter two reviews the literature on private higher education and its impa(lt Chapter three deals with the evolution of the private higher education in Peninsular Malaysia from the 1960' s to the present day. This chapter contains a detailed study on the growth and development of the private higher education in Malaysia. Besides that, it also discussed about the demand …

Travel Cost Method (Tcm) : A Case Study Of Taman Pertanian Malaysia Shah Alam, Selangor, Bakti Hasan Basri

Student Works (2000-2009)

This research paper uses the Individual Travel Cost Method (Visit Per Annum) to assess the consumer surplus of Taman Pertanian Malaysia (MAP), the first agro­ forestry park in the world The value of consumer surplus per visit is different, depending on the functional form of the model (linear or semi-log), types of travel cost applied and the type of trips taken (expected trips taken or true trips taken). The average consumer surplus per visit derived from this study Is RM 2. 70, RM 88.60 and RM 91.48for semi-log (expected trips), semi-log (true trips) and linear, respectively. It is important to …

The Development Of Private Higher Education In Malaysia Over The Last Three Decades : Achievements, Challenges And Future Prospects, Santhi Ramanathan

Student Works (2000-2009)

Education in Malaysia, as an industry, is currently undergoing tremendous change and growth. The increasing demand for tertiary education and the escalating cost of pursuing it overseas has led to the establishment of numerous private higher education institutions (PHE1s). While such development augers well with the current endeavor to make Malaysia as a global center of educational excellence and with the national human resource development objectives, it has brought about the need to study on how the Malaysian higher education expands, especially the private higher education (PHE) sector over the last three decades. The Private Higher Education (PHE) in Malaysia …

Socio-Economic Determinants Of Childbearing In Peninsular Malaysia, K.T. Chan

Student Works (2000-2009)

The present study describes and examines trends and differentials in cumulative fertility according to seven socio-economic factors based on data availability and findings from past studies. Data show that fertility is still on the declining trend among Malaysian women. The salient findings of the study reveal that fertility differentials in terms of number of children ever born persist between the following population subgroups: Malays and non-Malays; rural and urban; East region and other regions. The high fertility among Malays is related to delayed termination in childbearing compared to other ethnic groups. Among the non-Malays, the fertility rate of Indian women …

Factors Affecting Age At First Birth In Peninsular Malaysia, M. Jayasutha

Student Works (2000-2009)

The main aim of this study is to examine the changes in age at first birth among Malaysian women, based on data from the 1994/95 Malaysian Population and Family Survey. Trends and patterns of age at first birth across cohorts are analyzed by using selected socio-demographic variables. Pronounced differentials in age at first birth can be observed across women's educational level and premarital work experience. Age at first birth is lowest among the Malays, those with no schooling and living in rural areas, as well as those who did not work prior to marriage. Much of the differentials in age …

Factors Affecting Academic Performance Of Upper Secondary School Students In Selected Subjects, S. Vikaneswari

Student Works (2000-2009)

This study explores the various factors that affect academic performance of upper secondary schools students in three subjects namely Bahasa Malaysia, English, and Mathematics at the SPM examinations. The purpose of the study is to examine the performance of students in the three subjects and investigate the factors affecting academic performance of students in these subjects. The data for this study was obtained from the survey conducted by University of Malaya in 1989 (Chew et al., 1995) The findings of this study show that prior achievement (SRP subject grades) exert the greatest influence on performance of students in the SPM …

An Analysis Of The Performance Of The Japanese Candlestick Method In The Kuala Lumpur Stock Exchange, Yeok Kuan Leong

Student Works (2000-2009)

Japanese candlestick chart is a technical system older than bar chart and point and figure chart, and it has been used by Japanese traders few hundred years ago to analyze the price of rice contracts in Japan. However, it is unknown and unpopular for the investors out of Japan until recently. It has started to gain popularity nowadays among investors for its flexibility and effectiveness. Japanese candlestick chart is a technique that can be used as a stand-alone charting technique or as a combination with other technical techniques. This project aims to study the performance of Japanese candlestick chart in …

Information Systems Development And Practice In Organisations In Sri Lanka : An In-Depth Case Study, Sunil G. Rajapaksege

Theses: Doctorates and Masters

This thesis describes an investigation of information systems development and practice in a privatised state owned enterprise (North-West Cement Company Limited or NWCL) in Sri Lanka between J95M-2000. The objectives of my study were: (1) to understand the approaches used by NWCL for information systems development; (2) to understand how these approaches relate to the organisational, socio-cultural, economic and political realities of organisations in Sri Lanka; (3) to outline a theory to better understand information systems development and practice for organisations in Sri Lanka; and (4) to make recommendations which could be used to improve information systems development and practice …

A Qualitative Analysis Of The Loyalty Building Attributes Of Customer Loyalty Programs On Gaining Loyalty To Brands, Caryn Ow

Theses: Doctorates and Masters

A paradigm shift from mass marketing to the concentrated focus on one-to-one marketing has led to a barrage of tactical strategies to instill long-tern consumer loyalty among organisations' most valued customers. At the forefronts of these strategies are customer loyalty programs. Since the inception of the first loyalty program, AAdvantage in 1981, the marketplace has seen a proliferation of these programs across a widening range of industries. Not surprisingly, this has led to significant interest in customer loyalty programs among academics and practitioners. Despite the skepticism of academics relating to the effects of loyalty programs, many organisations have allocated a …

Influence Of Politics On The Budgeting Process : A Study Of The Fertiliser Manufacturing Industry In Indonesia, Akhmad Syakhroza

Theses: Doctorates and Masters

This study investigates the influence of politics on the budgeting process within the fertiliser manufacturing industry in Indonesia. Prior budgeting studies have focused on one of the following three theoretical frameworks - economic, psychological, and social. This study expands the research corpus by assessing the effect of politics on the budgeting process. The objectives of this study arc: (a) to investigate the effect of politics in the relationship between managerial roles and budgeting process – budgetary participation, budgetary communication, and budgetary control including budgetary monitoring and budgetary evaluation, and (b) to assess the impact of structural and individual power on …

From Ambivalence To Activism: Australia And The Negotiation Of The 1968 Nuclear Non-Proliferation Treaty, Christopher Hubbard

Theses: Doctorates and Masters

This Dissertation presents a study of Australia's involvement in the negotiation and early interpretation of the 1968 Nuclear Non-Proliferation Treaty (NPT), an instrument which remains the most important global nuclear arms control measure in international law. Using data from recently released Australian government documents, the study analyses the process by which Australia was transformed from an ambivalent nuclear sceptic within the Western alliance, into a steadfast global campaigner against the spread of nuclear weapons. It concludes that Australia's urgent search during 1967 and 1968 for coherence in its policy on nuclear weapons acquisition, largely played out within sections of the …

Small Business Owners' Measures Of Success, Elizabeth A. Walker

Theses: Doctorates and Masters

Small business plays a significant part in the economy of all nations because of its revenue contribution and as a generator of employment. In the Australian context, small businesses account for 85% of all businesses, employ 40% of the total workforce and contribute $75 billion annually to Industry Gross Product. All of these numerical indicators highlight the financial importance of small business, which is also how small business success has traditionally been measured. These traditional success measures have been by increases in financial performance criteria, such as return on investment, turnover or profit, or by increases in number of staff.

Downsizing : An Analysis Of Organisational Strategies And Human Resource Management Outcomes, Cecil A. Clabaugh

Theses: Doctorates and Masters

The objective of this research was to examine the relationship between loss and retention of key employees in downsizing organisations and organisational performance. The purpose of this was to develop an understanding of the organisational performance that results when downsizing organisations are unable to retain their key workers. The secondary objective of the research was to examine the factors that make up a downsizing organisation's employee selection process in order to determine how these factors affect loss and retention of key workers. The research was guided by a theoretical framework developed by Kozlowski et al (1993) and Thornhill and Saunders …

Emerging Trends In Marine Insurance : Is There A Trend Towards Demutualisation Of Mutual Clubs?, Ramasamy Ravichandran

World Maritime University Dissertations

No abstract provided.

An Analysis Of Financial Issues Faced By Microenterprises In Mexico, Heikki Heino

Theses and Dissertations - UTB/UTPA

The economic and social role of microenterprises in developing countries is well recognized. Research has shown that the importance of microenterprises in economic development derives from the fact that small firms use labor intensively rather than capital. In the case of Mexico, microenterprises employ over 20 percent of the working age population. Moreover, from 1991 to 1995 the number of microenterprises operating in Mexico increased from 5.7 to 6.1 million firms.

Given the role that microenterprises play in employment creation, a natural research question that arises is then, “how microenterprises are created and survive under credit market imperfections.” A general …

The Etic/Emic Dimensions Of Organizational Citizenship Behavior In Mexico: A Cross -Cultural Research Study, Luis Ortiz

Theses and Dissertations - UTB/UTPA

The purpose of this dissertation is to use field research data gathered from Mexican maquiladora administrative professionals in order to develop a new scale of Mexican Organizational Citizenship Behaviors (MOCB—“going beyond the norm”). A major tenet from the literature states that to correctly capture an entire phenomenon such as MOCBs in a different culture, researchers must use both the emic/etic dyad, triangulation, and should use employee samples.

The methodology in this dissertation utilizes a preliminary study and a main study. The first study uses two large multinational enterprises (MNEs) to empirically test six propositions. The preliminary study determined that organizational …

An Exploratory Study Of Michigan Grantmaker Attributes And Competencies, Lisa R. Wyatt Knowlton

Dissertations

Foundation trustees and professional staff are giving greater attention to issues of accountability and return on investment, while voices of those with significant experience in the private sector inquire with increasing frequency and vigor about the organizational performance of foundations. For these reasons there must be renewed attention on the competencies and attributes of grantmaking practitioners. This study is a self-assessment by grantmakers based on the construct of Emotional Intelligence (Goleman, 1995) as well as competency studies in organizational management and leadership.

In association with the Council of Michigan Foundations, grantmakers associated with foundations holding in excess of $1 million …

Will Succession Planning At The Department Of Energy/Nevada Succeed?, James H. Winget

UNLV Theses, Dissertations, Professional Papers, and Capstones

The topic of this professional paper is the succession planning program at the Department of Energy Nevada Operations Office (DOE/NV). I have prepared this paper for the Department of Public Administration in partial fulfillment of a Masters of Public Administration degree. The paper centers on the interpretation of data that was received through an office-wide survey of the staff and leaders of the DOE/NV. The data presented supports the theory that there may be significant weaknesses found in the current structure of the succession planning that may directly affect whether or not the program will succeed. The analyses performed focuses …

Compensation And Benefits In The E-World: Paying For It Talent, Alice Mondello

Honors Capstones

No abstract provided.

Sectoral Labor Choice In Post-Revolutionary Nicaragua: The Evolution Of The Informal Labor Sector In The 1990s, Michael Jack Pisani

Theses and Dissertations - UTB/UTPA

This dissertation focuses on the contemporary informal labor sector in Nicaragua. Central to the study are four research questions concerning the informal labor sector in Nicaragua; they are: (1) Are Nicaraguans positively or negatively selected into the informal/formal sector? That is, do Nicaraguans participate in their respective sector by choice (e.g., positive selection) or by force (e.g., negative selection)? (2) Are Nicaraguans working in the informal sector queued to work in the formal sector? (3) How has the queue changed, if any, for informal sector workers desiring formal sector employment over the course of the 1990s? and, (4) How have …