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Articles 13201 - 13230 of 16673
Full-Text Articles in Business
Incorporating Environmental Stimuli Into The Service Profit Chain In A Retail Grocery Context: A Structural Equation Modelling Approach., Treasa Kearney
Incorporating Environmental Stimuli Into The Service Profit Chain In A Retail Grocery Context: A Structural Equation Modelling Approach., Treasa Kearney
Doctoral
Several theoretical contributions are highlighted; firstly that employee environmental stimuli construct contained five sub-factors, these were termed, E-design, E-music, E-lighting, E-olfaction and E-layout. This highlights the complexities of the environmental stimuli for employees. Furthermore this research found a significant direct link between employee environmental stimuli and employee satisfaction. Considering the literature examining the effects of environmental stimuli on employee behaviour is astonishingly scant (Skandrani et al., 2011), this is an important contribution to several literature streams. Secondly, examining a global configuration of the environmental stimuli can provide a fuller framework for understanding and exploring customer and employee behavioural responses. In …
Social Media And Negative Word Of Mouth: Strategies For Handing Unexpecting Comments, Jane B. Thomas, Cara O. Peters, Emelia G. Howell, Keith Robbins
Social Media And Negative Word Of Mouth: Strategies For Handing Unexpecting Comments, Jane B. Thomas, Cara O. Peters, Emelia G. Howell, Keith Robbins
Atlantic Marketing Journal
Increased usage of social media by consumers impacts businesses that find it necessary to participate to connect with customers. Because social media is conversational in nature, marketers have little control over the message, unlike more traditional forms of marketing communication. The purpose of this paper is to flesh out the tensions that exist as marketers deal with consumer-generated negative social media messages and present possible responses for marketers dealing with this form of negative word of mouth (WOM). Its contribution lies in unpacking options for companies dealing with such negative social media. Case studies and a conceptual model identifying possible …
Smokers’ Vs. Non-Smokers’ Attitudes Toward Tobacco Usage, Jeff W. Totten, Betty J. Cayton
Smokers’ Vs. Non-Smokers’ Attitudes Toward Tobacco Usage, Jeff W. Totten, Betty J. Cayton
Atlantic Marketing Journal
The purpose of the study was to collect attitudinal and behavioral data on a sample of college students from a Southern state university regarding tobacco usage. The sample was designed to include both smokers and non-smokers. A non-probability sample of 508 college students was collected by handing out surveys in classes and in campus buildings. The questionnaire was designed by the students and the authors and included half of Pechmann and Shih’s (1999) smoking perceptions scale items. Users made up 36.6% of the sample. The average length of time reported using tobacco products was five years, with 78.3% stating they …
Cleaning Up Dirty Politics: A Social Marketing Perspective On New Jersey's Clean Elections Program, Amy H. Handlin
Cleaning Up Dirty Politics: A Social Marketing Perspective On New Jersey's Clean Elections Program, Amy H. Handlin
Atlantic Marketing Journal
This paper reviews the outcome of a state electoral reform initiative in terms of the four-stage behavior change process used by social marketers to gauge the effectiveness of their techniques. While the Clean Elections initiative was moderately successful in its Action and Contemplation stages, the author argues that realization of its full potential could be significantly hastened by utilizing the social marketing tools of segmentation, communications research and pretesting.
Reflections On The Market-Oriented Theory In The Behaviour Of Real Organization, Michal Felcman
Reflections On The Market-Oriented Theory In The Behaviour Of Real Organization, Michal Felcman
Atlantic Marketing Journal
This paper presents market-oriented marketing concept which is reflected in the case study describing the behaviour of existing organization. An initial theoretical section of the paper introduces the reader to the market-oriented theory throughout the literature review, which provides different scholastic approaches to this theory. The practical section focuses on the qualitative assessment of the real organization and its behaviour. It starts with the description of the organization itself and it is subsequently expanded into the assessment of the organization´s behaviour in the light of the market-oriented theory. The goal of this assessment is to present benefits and challenges which …
An Empirical Analysis: Wine And The Consumer Price-Perceived Quality Heuristic, Freddy S Lee
An Empirical Analysis: Wine And The Consumer Price-Perceived Quality Heuristic, Freddy S Lee
Atlantic Marketing Journal
Does price have anything to do with Wine? The consumer price-perceived quality has always been used by consumers when they gauge the quality of a product or service. Three propositions are developed which show how the consumer uses the price-perceived quality in the wine industry. For all types of wines, there will be attributes like ratings, brand name and word of mouth that will affect the purchase. The goal in this paper is to empirically validate propositions pertaining to the factors that influence how consumers use the price-perceived quality heuristic to determine which wine is worth the money that they …
Second Life In The Classroom: Interacting With The Modern College Student, Stef Nicovich
Second Life In The Classroom: Interacting With The Modern College Student, Stef Nicovich
Atlantic Marketing Journal
How do we engage our students to actively learn? That is a question that educators are asking more and more often. New techniques and philosophies are constantly being developed and tried in the classroom yet we still come back to the same observations. Students are generally unprepared for college level studies and often seem unwilling to put in the required effort needed to succeed. Perhaps one reason students seem disengaged is because they may not see the value of what they are learning. The connections between their studies and how they will benefit them later in life may not be …
Use Of Counterfactual Thinking For Understanding The Impact Of Personal Value Orientation On Blame Assignment And Customer Complaint Behavior, Nusser Raajpoot, Arun Sharma, Jean Lefebvre
Use Of Counterfactual Thinking For Understanding The Impact Of Personal Value Orientation On Blame Assignment And Customer Complaint Behavior, Nusser Raajpoot, Arun Sharma, Jean Lefebvre
Atlantic Marketing Journal
Counterfactual thought processes are being increasingly studied in the context of consumer experiences. For example, recent research demonstrated that have used counterfactual thought process to understand the composition of comparison standards and related feature mutability to identify the factors thought to be responsible for negative experiences (McGill 2000). We extend this of research by examining the impact of personal value system on blame assignment, and subsequent post-experience consumer behavior. Our study in the context of a service experience demonstrates that personal values affect counterfactual thinking. Specific marketing implications are discussed.
The Effects Of Television Food Advertising On Childhood Obesity, Aleathia Cezar
The Effects Of Television Food Advertising On Childhood Obesity, Aleathia Cezar
Nevada Journal of Public Health
Children’s food choices are influenced by the media, television advertising, focusing directly at infants and toddlers. This literature review presents multiple studies that explain how TV advertising of fast food, sugary cereals and other foods high in calories, fat, sugar, sodium and low in nutrients are contributing to the increase rates of childhood obesity. It is concluded that children are exposed to high amounts of food advertisements which affect young children’s food choices and poor food consumption. Due to the growing numbers of hours that children sit in front of the television, less physical activity and the epidemic of childhood …
Select Readiness: Assessing The Clinical Learning Environment Of A Regional Branch Medical Campus, Margaret A. Hadinger Edd, Ms, Erica T. Mahady Ma, Edward Norris Md, Fapm, J Alan Otsuki Md, Mba
Select Readiness: Assessing The Clinical Learning Environment Of A Regional Branch Medical Campus, Margaret A. Hadinger Edd, Ms, Erica T. Mahady Ma, Edward Norris Md, Fapm, J Alan Otsuki Md, Mba
Department of Education
No abstract provided.
The Use Of Indicators For Unobservable Product Qualities: Inferences Based On Consumer Sorting, Matthew G. Nagler, Fredi Kronenberg, Edward J. Kennelly, Bei Jiang, Chunhui Ma
The Use Of Indicators For Unobservable Product Qualities: Inferences Based On Consumer Sorting, Matthew G. Nagler, Fredi Kronenberg, Edward J. Kennelly, Bei Jiang, Chunhui Ma
Publications and Research
We propose a method for measuring the conjectural errors that inexpert consumers make relative to experts in using observable product characteristics as surrogate indicators of a valued unobservable characteristic. Observations on the unobservable characteristic, available to the researcher but not consumers, are used to divide the data into high- and low-quality subsamples. Separate hedonic estimation on the subsamples enables measurement of the relative valuations and conjectures of experts and non-experts with respect to indicators under the assumption that consumers sort across quality grades based on their appraisal expertise. The method is demonstrated using a small sample of SKU-level data on …
Consumer Purchase Decisions Regarding Screw Cap Wines, Lauren M. Jeter
Consumer Purchase Decisions Regarding Screw Cap Wines, Lauren M. Jeter
Master's Theses
Screw cap wine closures provide many benefits in maintenance of wine quality over time, however acceptance of their use by purchasers has varied. This work first investigates how factors like age, gender, income and education affect the decision to purchase screw cap wines and to what extent these factors impact consumer decisions to bring screw cap wine to various social settings. The results of a questionnaire pooling attitudes and behaviors of wine purchasers (n=319) indicate that factors such as age, wine knowledge, income and gender influence a consumer’s decision to purchase screw cap wine. Education and income positively impact the …
Do Sensory Ad Appeals Influence Brand Attitude?, Sung-Joon Yoon, Ji Eun Park
Do Sensory Ad Appeals Influence Brand Attitude?, Sung-Joon Yoon, Ji Eun Park
Business Faculty Publications
This article presents two studies that investigate whether or not sensory appeal preferences in advertisements affect brand attitude. Study 1 seeks to discover empirically whether self-referencing and positive affect mediate sensory appeals to influence consumers' attitudes toward a brand, and whether such mediation effects differ across various ad formats. Study 2, a case approach, attempts to derive core sensory concepts through qualitative techniques as applied to an established specialty coffee brand. The results indicate that self-referencing and positive affect both have significant mediating effects between sensory appeal preferences and attitudes toward a coffee brand. Moreover, the finding that sensory preferences …
The Global Engineering Consultancy Market., Andrew C. Gross
The Global Engineering Consultancy Market., Andrew C. Gross
Business Faculty Publications
The purpose of this paper is to assess and analyze the size and characteristics of the engineering consultancy market in select Western nations and worldwide. A secondary goal is two-fold: to look briefly at the training required for careers in this field and to evaluate the strategies of the participating firms. This sector has grown in the past half-century to about U.S.$550 billion revenue globally, with nearly 3 million establishments and about 500,000 employees. There are giant, multinational firms that span across regions; but the sector is still highly fragmented, and the top 10 firms have less than 15 percent …
The Walt Disney Company: A Corporate Strategy Analysis, Carlos Carillo, Jeremy Crumley, Kendree Thieringer, Jeffrey S. Harrison
The Walt Disney Company: A Corporate Strategy Analysis, Carlos Carillo, Jeremy Crumley, Kendree Thieringer, Jeffrey S. Harrison
Robins Case Network
Walt Disney is a completely integrated media powerhouse. Films provide material for theme parks and resorts, consumer products, and even a cruise ship. Network and cable broadcasting is also a part of the integrated Disney package. None of Disney’s competitors are as successfully integrated. Still, in spite of a long record of success, Disney is facing more competition on many fronts and, like other media and entertainment companies, must continue to adapt to a changing technological and social environment.
Common Practices In Destination Website Design, Cuauhtémoc Luna-Nevarez, Michael R. Hyman
Common Practices In Destination Website Design, Cuauhtémoc Luna-Nevarez, Michael R. Hyman
WCBT Faculty Publications
The Internet has become a key marketing channel for tourist destinations. To identify typical features of destination websites, a content analysis of websites for top global destinations—by number of international arrivals—was conducted. Six factors were evaluated: primary focus, navigation and interactivity, visual and presentation style, textual information, use of advertising, and use of social media and travel aids. In addition, a cluster analysis was conducted to identify homogeneous groups of websites in the sample. The findings revealed three naturally occurring groups. Inter-cluster differences suggest that DMOs use different approaches to target potential visitors, as evidenced by websites ranging from purely …
What Brings You Pleasure? The Role Of Desire Within The Development Of Compulsive Purchasing, Justine Rapp
What Brings You Pleasure? The Role Of Desire Within The Development Of Compulsive Purchasing, Justine Rapp
College of Business: Dissertations, Theses, and Student Research
This paper seeks to put forth two major contributions into marketing scholarship: (1) the role of desire within the development of compulsivity from impulsive consumptions, and (2) an assessment of compulsivity measurement scales. A mixed method design provides for both statistical and qualitative support for both contributions, for a deeper and replicated account of consumer behavior within the marketplace. First, we develop a possible path for the development of compulsivity, explaining impulsivity as an antecedent with consumer shopping desire as the driving factor. With this, we introduce the variable Consumer Shopping Desire as a quantified construct related to Belk et …
2012 November, Office Of Communications & Marketing, Morehead State University.
2012 November, Office Of Communications & Marketing, Morehead State University.
Morehead State Press Release Archive, 1961 to the Present
Press releases for November of 2012.
Keynote Speech At The Fall 2012 Kma Conference, Greg Allenby
Keynote Speech At The Fall 2012 Kma Conference, Greg Allenby
Asia Marketing Journal
No abstract provided.
Music As A Magical Cue, In Suk Hwang, Eugene J S Won, Sook Eun Byun
Music As A Magical Cue, In Suk Hwang, Eugene J S Won, Sook Eun Byun
Asia Marketing Journal
Although music is one of the most important attributes of broadcasting communications, few studies have examined the relationship between background music and the behavior of audiences, particularly in the context of TV home shopping programs, where purchase decisions are made while watching the show. The objective of this study is to examine whether certain characteristics of music in broadcasting communications can affect the audiences` purchase intentions or behaviors. Unlike previous studies on this issue, this study considers the impulse-inducing capability (IIC) of music as an important variable affecting consumers` purchase intension. A 2x3 (high/low involvement and high/low/no IIC music) between …
The Effects Of Hot Temperature On Impulsive Behaviors, Hee Kyung Ahn
The Effects Of Hot Temperature On Impulsive Behaviors, Hee Kyung Ahn
Asia Marketing Journal
Temperature and weather are all around us, quite literally. Furthermore, temperature and weather not only permeate our atmosphere, constantly affecting our visceral states of warmth and coldness, but they metaphorically permeate our language. People, products, and ideas can all be “hot” or “cold.” Given this ubiquity, it is perhaps surprising that relatively little research has systematically examined the influence of temperature on choice and judgment. Temperature-related words such as “hot” and “cold” are often used to describe impulsive and calculated behaviors, respectively. These metaphoric connotations of thermal concepts raise the question as to whether temperature, psychological states and decision making …
Caffe Bene: Creating Values For Customers, Kwang Ho Ahn, Chang Jo Yoo, Young Chan Kim
Caffe Bene: Creating Values For Customers, Kwang Ho Ahn, Chang Jo Yoo, Young Chan Kim
Asia Marketing Journal
Caffe Bene, one of the most notable coffeehouse chain brands in Republic of Korea, gives us some thought-provoking issues in terms of sustainable success. Despite harsh competition among various coffeehouse brands, Caffe Bene has been accomplished astonishing outcomes in domestic market and now ranked 2nd place in sales among the global coffeehouse franchise in 2010 and 2011. These achievements were possible mainly because Caffe Bene adopted distinctive shop design, maintained aggressive marketing strategy, developed new menu, and combined the unique Korean culture with ordinary concept of cafe to make its place attractive. However, since Korean coffeehouse market is getting saturated …
Why Genuine Luxury Brands Are Consumed? Counterfeits? Examining Consumer Identification, Hyun Suk Suh
Why Genuine Luxury Brands Are Consumed? Counterfeits? Examining Consumer Identification, Hyun Suk Suh
Asia Marketing Journal
Owing to increased number of luxury brand users, both genuine and counterfeit luxury product consumption continues to increase every year. Luxury brand is defined as use or display of a particular branded products which brings the ownership prestige apart from its functional utility(Grossmand and Shapiro 1988). Some luxury brands have imitations sold in marketplace due to their popularity. These imitations or counterfeits have been jumping on the bandwagon of the upturn in sales of their originals. The purpose of our study is to understand consumer`s underlying motives to consume luxury brands, genuine and or counterfeits. To do this, we propose …
New Product Marketing Strategy, Min Sun Yeu, Doo Hee Lee, Sang Yong Kim, Yoo
New Product Marketing Strategy, Min Sun Yeu, Doo Hee Lee, Sang Yong Kim, Yoo
Asia Marketing Journal
All firms require new stimulus to spurt growth. Therefore it is necessary to successfully develop new products and to employ appropriate marketing practices for the new products to enter and settle in the market. Binggrae, a Korean company that specializes in dairy and processed dairy products, introduced a ready-to-drink (RTD) coffee product, ‘a Cafe la’ to expand its business into the coffee market in 2008. Binggrae was a latecomer in the RTD coffee market but a Cafe la has shown an impressive average sales growth rate of 115% as of 2011 since the launch. Moreover, it is a steady bestselling …
The Interaction Effects Of The Shopping Situation And The Product Display Type On The Consumer Response In Mobile Shopping, Seung Hoon Choi, Dong Il Lee, Hye Jun Lee
The Interaction Effects Of The Shopping Situation And The Product Display Type On The Consumer Response In Mobile Shopping, Seung Hoon Choi, Dong Il Lee, Hye Jun Lee
Asia Marketing Journal
The purpose of this research is to investigate the effects of the product display type on the consumers` purchase intention, attitude toward store, and revisit intention in the various mobile shopping situations. To test the hypothesis, between-subjects experiment with 3 mobile shopping situations (outdoor place, public transportation, commercial facilities) by 3 product display types (search, category, product) was conducted, and analyzed with ANCOVA (analysis of covariance). The result of the experiment shows there are no main effects of the mobile shopping situations and the product display types, but the interaction effects of the product display type and the mobile shopping …
Brand Concept Elaboration Strategy For An Extended Brand, Seung Woo Chun, Chang Jo Yoo, Sukek Yu Lee, Lee
Brand Concept Elaboration Strategy For An Extended Brand, Seung Woo Chun, Chang Jo Yoo, Sukek Yu Lee, Lee
Asia Marketing Journal
KB Kookmin Card has separated as an independent corporation from KB Kookmin Bank Credit Card Business Group on March, 2011. Ever since, KB Kookmin Card worked to build its own brand identity. The strategic preparation and conscientious implementations made KB Kookmin Card position in consumer`s mind with a strong and unique brand image. Its new brand image was rooted in the inherited strengths of reliable and sincere image. However, it faced the challenge to compete in credit card industry in which most competitors had an advanced and sophisticated image. The strengths of KB Kookmin Card were also at the same …
A Case Study Of Shinsegae E-Mart, Chung K Kim, Mi Na Jun, Jeong Soo Han, Kim, Jun Gung Park, Joshua Y Kim
A Case Study Of Shinsegae E-Mart, Chung K Kim, Mi Na Jun, Jeong Soo Han, Kim, Jun Gung Park, Joshua Y Kim
Asia Marketing Journal
The success story of E-mart fascinated many academics and practitioners alike. Though E-mart began as a nameless discount store in Chang-dong, Seoul in 1993, it has transformed itself into a leading distribution company and one of the most powerful brands in Korea. Surprisingly, it achieved the great success against the two crises it met: the national economic crisis and the invasion of the global giant Walmart. The main objective of this case study is to formally examine how E-mart overcame the two crises. More specifically, this case study highlights the ways with which E-mart turned those difficulties into opportunities for …
Optional Tariffs For Channel Coordination, Jae Do Song
Optional Tariffs For Channel Coordination, Jae Do Song
Asia Marketing Journal
When a channel is vertically separated, there can be inefficiencies, double marginalization. Channel coordination to amend this inefficiency has been an important issue in marketing and economics. Channel coordination deals with maximization of joint profit and achieving proper profit sharing among participants. In this paper, a manufacturer and heterogeneous multiple retailers with exclusive territory are assumed, and channel coordination with two-part tariff is considered. When multiple heterogeneous retailers are assumed, profit sharing can be an issue even though the tariffs based on marginal cost can maximize joint profit. In case of multiple heterogeneous retailers, the manufacturer earns the same profit …
Global Marketing Strategies Of Innocean Worldwide "Global Marketing Company, Innocean Worldwide, Kyoung Hee Chu, Doo Hee Lee, Jong Ho Lee, Yoo
Global Marketing Strategies Of Innocean Worldwide "Global Marketing Company, Innocean Worldwide, Kyoung Hee Chu, Doo Hee Lee, Jong Ho Lee, Yoo
Asia Marketing Journal
Established in May 2005, INNOCEAN Worldwide started as an affiliate marketing and communications company of the Hyundai Motor Group and grew into a top agency ranked no. 2 in the South Korean market within seven years. Currently, INNOCEAN Worldwide has become a global company, operating in sixteen countries through four regional headquarters, fifteen overseas subsidiaries, and seven branch offices with more than 1,100 employees. The company holds top clients from finance, electronics, telecommunications, food, retail, education and other various industries. The accomplishment of INNOCEAN Worldwide can be summarized by the following five key factors. The first factor is INNOCEAN Worldwide`s …
Reducing Unlawful Prescription Drug Promotion: Is The Public Health Being Served By An Enforcement Approach That Focuses On Punishment?, Vicki W. Girard
Reducing Unlawful Prescription Drug Promotion: Is The Public Health Being Served By An Enforcement Approach That Focuses On Punishment?, Vicki W. Girard
Georgetown Law Faculty Publications and Other Works
Despite the imposition of increasingly substantial fines and recently successful efforts to impose individual liability on corporate executives under the Park doctrine, punishing pharmaceutical companies and their executives for unlawful promotional activities has not been as successful in achieving compliance with the Federal Food, Drug, and Cosmetic Act (FD&C Act) as the protection of the public health demands. Over the past decade, the Food and Drug Administration (FDA) and the Department of Justice (DOJ) have shifted their focus from correction and compliance to a more punitive model when it comes to allegedly unlawful promotion of pharmaceuticals. The shift initially focused …