Higher Education Administration Commons^™

Retention In A Community College In A Rural State In The Midwest: Factors Associated With Persistence And Withdrawal, Samantha Reeves Grady

Dissertations and Theses

This qualitative case study examined the factors associated with students’ persistence or withdrawals from courses during the Fall 2025 semester at a community college in the Midwest. Guided by research questions exploring what factors supported students in completing their courses and what prompts course withdrawals. Data was collected through semi-structured interviews and focus groups with students who had withdrawn from one or more courses during the Fall 2025 semester. Using thematic analysis, several key themes emerged. Findings indicated that academic difficulties contributed significantly to student withdrawals. Additionally, course load intensity and competing external factors further hindered student persistence. Students, in …

Autonomy Without Alignment: Professional Development And The Fragmented Ai Landscape In Higher Education, Kelly D. Muller

Essays in Education

Higher education’s strong commitment to autonomy and academic freedom has produced a fragmented and ethically inconsistent approach to artificial intelligence (AI) professional development. As AI reshapes teaching, assessment, authorship, and academic integrity, faculty responses range from prohibition to enthusiastic adoption, often without shared institutional guidance. Current professional development efforts are largely optional, tool-focused, and reactive, leaving instructors to construct individual ethical frameworks while students encounter inconsistent expectations across courses. This variability raises concerns about equity, accountability, and institutional risk. Drawing on scholarship related to academic freedom, AI governance, and diffusion of innovation, the article proposes a three-layer model that reframes …

Holistic Review In Graduate Admissions: Admissions Professionals’ Evaluation Of Non-Cognitive Traits, Joshua L. Olson

Graduate Studies Theses and Dissertations 2026

This basic qualitative study examines how graduate admissions professionals conceptualize, operationalize, and interpret holistic review within graduate admissions processes. Guided by Social Cognitive Theory and Expectancy-Value Theory, the study explores how non-cognitive traits such as motivation, resilience, self-efficacy, and professionalism are evaluated alongside traditional academic indicators in admissions decision-making. Using semi-structured interviews with graduate admissions professionals directly involved in admissions decisions, the study identifies how holistic review is defined and implemented across institutional contexts, which non-cognitive traits are most valued, and the tools and procedures used to assess applicant potential beyond academic metrics. Findings suggest that, for participants in this …

Navigating Hunger And Academic Success: College Students’ Experiences With Food Insecurity And Campus Food Pantries, Casey J. Weaver, Carl H. Sorgen, Cordelia D. Zinskie

Journal of Higher Education & Student Affairs

Food insecurity is a growing issue faced by many college students, and there is an increasing call for more qualitative research examining food insecurity on college campuses. It may be posited that students who experience food insecurity but have access to resources are more likely to succeed academically than those without access to such resources. This research examined how the resources provided to college students experiencing food insecurity influenced their academic success at a university in the United States. This study explored the experience of four students who identified as food insecure and utilized campus resources to address this issue. …

Good Trouble For Good Debt? A Comparative Analysis Of Financial Factors And Racial Differences In U.S. Student Loan Debt Burdens, Carlton R. Smith, Kim E. Bullington, Matthew J. Smith

Journal of Higher Education & Student Affairs

This study examines the relationship surrounding undergraduate student loan debt burdens and income levels post-graduation, focusing particularly on the financial impacts of both on Black student borrowers. Using two datasets from the National Center for Education Statistics, our quantitative analysis highlights that while student loan debt in and of itself is not problematic in theory, when combined with other factors and barriers, debt becomes an additional stressor potentially impeding student success during and after college. We offer short-, intermediate-, and long-term implications, while also highlighting examples of targeted intervention programs tailored to specifically benefit Black student borrowers.

Emotional Labor, Well-Being, And Community Care In Student Conduct Administration, Tiffany Shierling, Kelly Burlison

Journal of Higher Education & Student Affairs

This explanatory sequential mixed-methods study examined emotional labor, stress, and coping among student conduct administrators (SCAs). SCAs work in emotionally intensive, high-stakes environments that require balancing student development, institutional risk management, and legal compliance. Despite clear parallels to other helping professions, the emotional toll of student conduct work remains underexamined. Grounded in self-compassion theory and resilience theory, this explanatory sequential mixed-methods study examined the emotional labor demands, stressors, and coping strategies experienced by SCAs in higher education. Quantitative (n = 101) findings revealed strong relationships among stress, burnout, and anxiety, while individual self-care practices offered limited protection without institutional support. …

The Influence Of First-Year Seminar Course Modality On The Academic Outcomes Of First-Generation College Students, Keia Dodd

College of Graduate Studies: Theses & Dissertations

When universities effectively implement first-year seminars, a popular type of support designed to assist students during their initial year of college, they can meaningfully boost the academic performance of first-generation college students. This study examined whether first-year seminars influenced the academic outcomes of first-generation college students at a specific institution compared with those of their continuing-generation peers. Specifically, it investigated the extent to which course modality (face-to-face, online, or hybrid) influenced variation in first-semester grade point average (GPA) and first-to-second-year retention after controlling for race, sex, and first-generation status. The sample included 7,848 first-time undergraduate students. Multiple linear regression was …

Negotiating Disability Stigma In Undergraduate Students With Academic Accommodations, Demetruis Leonard, Pietro A. Sasso

Journal of Higher Education & Student Affairs

To understand how undergraduate students diagnosed with a disability who receive academic accommodations negotiate stigma, this phenomenological qualitative study was conducted at a midwestern private university using Gibson's (2006) Disability Identity Development Model. Findings from this study of six undergraduates receiving academic accommodations suggest they qualified for reasonable accommodations to guarantee equal access and mitigate the impact of their diagnosed ADHD, depression, and/or anxiety and were granted academic accommodations such as extended time for testing and assignments. These students also used family, friends, and peers to support the navigation of the negative stigma of being perceived as “lazy” or “taking …

Comparing Gpas Of First-Time Students Based On Admissions Decision Date, John M. Adkins

Journal of Higher Education & Student Affairs

With the upcoming demographic shift, higher education administrators are aiming to enroll and retain as many students as possible. With this increased focus on enrollment and retention, a question that can be asked is whether students admitted late (two weeks prior to the start of the full term) will be less academically successful after their first full academic year? To study this question, the first-time, full-term cohorts for the fall 2020, 2021, and 2022 were obtained from Georgia Southern University. The data collected were the admissions decisions and registration dates, fall term GPA, spring term GPA, and cumulative GPA. The …

Where You Work Still Matters: A Content Analysis, Catherine E. Gonzalez, Ramona Meraz Lewis, Brianne Steele

Journal of Higher Education & Student Affairs

This qualitative content analysis examines institutional differences in student affairs work through 234 articles from JCSD and JSARP (2006-2023). The study explores the relevance of Hirt's (2006) original framework and identifies emerging themes. Findings reveal research imbalances across institutional types and growing attention to diversity, equity, inclusion, and Professional Competencies. Gaps exist in reward structures, career transitions, and research on institutional fit. Implications for scholarship, graduate preparation, and practice are discussed.

The Teacher Shortage Crisis: How Workplace Relationships Influence Retention, Attrition, And The Education Labor Market, Jeremy Brooks

University of the Pacific Theses and Dissertations

This study took a closer look at how high school teachers perceive the ongoing teacher shortage, with particular attention to how workplace conditions and the broader school climate impact whether they choose to stay in the profession. Special focus was given to teachers in their first five years, a group especially vulnerable to early attrition. As the conversation around teacher turnover grows louder, this research seeks to better understand what’s driving teachers’ decisions from their own perspectives, not just policy data or administrative assumptions.

The study used a basic qualitative research design, relying on one-on-one, in-depth interviews to gather insights …

Coaching-Based Leadership Communication In Higher Education Hybrid Work Environments, Lisa Erck

University of the Pacific Theses and Dissertations

This study examined how coaching-based leadership (CBL) communication practices were associated with participants’ perceptions of communication, collaboration, and engagement within a hybrid higher education work environment. Grounded in constructivist leadership theory (CLT), CBL, and action research (AR), the study explored how intentional shifts in leader communication behaviors influenced team interactions over time. Using a qualitative AR design, I partnered with a higher education administrative leader and their team in a hybrid setting. The participant group included the leader and their direct reports. Data were collected across iterative AR cycles through semistructured interviews, observational data, and participant reflection journals. Data analysis …

2023-28 Strategic Plan: Building Our Tomorrow [January 2026 Progress Report], University Of Northern Iowa

Institutional Effectiveness & Planning Documents

A report including examples of progress on the strategic goals within the University of Northern Iowa's 2023-28 strategic plan as of January 2026.

Evolving Legal Issues In Higher Education: Introduction To The Higher Education And The Law Symposium, Patricia E. Salkin

Touro Law Review

The Touro Law Review could not have selected a better time to highlight many of the evolving legal issues in higher education. It can be both an exciting time to practice law in this space and one that challenges the creative problem-solving skills of lawyers and their clients. This issue of the Law Review highlights a number of key developments and trends.

Understanding Support And Success: A Cross-Group Analysis Of Student Support Services And Nontraditional Graduate Student Experience, Erica Shudt

Electronic Theses & Dissertations (2024 - present)

This study explored how nontraditional graduate students perceive their experiences with student support services within a Research 1, public university. The purpose of this study was to understand how these services impact their overall academic experience. Findings from semi-structured interviews with nontraditional graduate students and student support staff using a qualitative approach revealed four themes. These themes included (1) a shared emphasis on connection and belonging, (2) flexibility as a foundation for support and success, (3) individualized student-centered support, and (4) the acknowledgement of nontraditional student support identity. Both groups identify that meaningful support is within relationships with faculty and …

Student Codes Of Conduct, Institutional Isomorphism, And Restorative Justice: Practice And Implementation In The State University Of New York (Suny) System, Alexandra Athens

Electronic Theses & Dissertations (2024 - present)

The student conduct field constantly must balance the legal requirements of the federal and state governments with providing an educational environment for students to learn and develop valuable skills in conflict management, problem solving, and communication. Each higher education institution has a student code of conduct detailing the policies and procedures by which students are expected to abide. These codes of conduct carefully combine the legal requirements and educational goals of each institution’s conduct office. This study analyzed the prevalence of restorative justice practices and other common practices in the codes of conduct at 4-year institutions in the State University …

Negotiating Quality: A Critical Discourse Analysis Of American Higher Education Policy, John A. Foisy

Electronic Theses & Dissertations (2024 - present)

This qualitative study examined how institutional quality is constructed, communicated, and negotiated through the accreditation process in U.S. higher education. Drawing on a multiple case study design, the research analyzed accreditation-related documents from eight institutions undergoing reaffirmation, including self-study reports, peer review team reports, Commission action letters, and institutional responses. The study was guided by three research questions: (a) What institutional signals of quality are evidenced in self-studies? (b) In what ways does the accreditation process represent a negotiation between accreditors and institutions? (c) What implied views of institutional quality emerge from accreditation discourse?

The study employed a multilayered analytical …

Accessing Campus Mental Health Services In A Nigerian Southwestern University: Barriers To Academic Success, Caroline Dada

Electronic Theses and Dissertations

Mental health disorders are a significant health concern among higher education institutions in sub-Saharan Africa, including Nigeria. A substantial treatment gap exists in the Nigerian healthcare system, and this gap is further worsened by cultural and religious barriers, which reinforce stigma that discourages students from seeking professional help. This qualitative narrative inquiry explored the barriers students encountered when accessing mental health services at a university in Southwestern Nigeria, to increase service access. Qualitative semistructured interviews were conducted with seven professional mental health providers at a university counseling center between March and April 2025. Inductive thematic analysis was used to identify …

Student Loan Debt And Higher Education Disruptions During Covid-19, Arielle Kuperberg, Danny Turkson, Joan Maya Mazelis, Katherine Fredricks, Anurag Pant

Journal of Student Financial Aid

We collected and analyzed a survey of 1,018 undergraduate students enrolled at a public regional university in Spring 2021, examining pandemic disruptions to education, living situations, and finances in the first year of the pandemic, and their relationship to loan presence and reports of taking out more loans as a result of the pandemic. Over half of students had student loans, and over one-third of them reported that they increased loan debt due to the pandemic. Results revealed pandemic-related academic and financial disruptions increased student debt for some. Students with loans were also more likely to have moved out of …

Impacts Of The Besse Scholarship On College Attendance: An Evaluation Of A Rural Scholarship Program, Andrew M. Mertig, Julie Dilling, Wayne Thompson, Jennifer Flatt

Journal of Student Financial Aid

The rising costs of higher education have presented challenges for many students, particularly in rural areas where access to free-tuition programs has been limited. This cross-sectional study investigates the impact of the Besse Scholarship program, a rural guaranteed scholarship fund, on college attendance among students from Butternut High School. Targeting graduates between 1993 and 2022, the study employed convenience sampling and online surveys, with 120 respondents representing 21.4% of the eligible population. Results indicate that the Besse Scholarship motivated students to pursue higher education and provided significant financial relief. Eligibility for the scholarship was found to be positively associated with …