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School Of Culinary Arts & Food Technology-Spring Newsletter 2020, James Murphy 2020 Technological University Dublin

School Of Culinary Arts & Food Technology-Spring Newsletter 2020, James Murphy

Other resources

The School of Culinary Arts and Food Technology, TU Dublin, Spring Newsletter captured the many events, research, awards, significant contributions and special civic and community activities which the students and staff members of the school have successfully completed up to the Spring period of 2020. The successful completion of these activities would not be possible without the active and on-going support of the 'INSPIRED' friends of Culinary Arts (school supporters) and our school's industry association supporters


From Brooklyn To “Brooklyn” The Cultural Transformations Of Leisure, Pleasure, And Taste, Emily Holloway 2020 Clark University

From Brooklyn To “Brooklyn” The Cultural Transformations Of Leisure, Pleasure, And Taste, Emily Holloway

Publications and Research

To tell the story of Brooklyn’s complex history in hospitality and cuisine is to tell a story about the tensions of high and low culture, of the mobility of capital and residents, and of the tremendous influence yielded by macroeconomic change. A sleepy bedroom community for the eighteenth and much of the early nineteenth centuries, Brooklyn’s waterfront (both historically and today) is deeply tied to its nineteenth and twentieth-century industrial heritage. The ad hoc economies that supported factory and dock workers, included boardinghouses, saloons, brothels, food carts, and amusement parks and drew a stark contrast to those of factory and …


Parent/Guardian Experience: How Schools Can Improve The Parent Experience And How That Leads To Positive Outcomes., Wesley H. Walters 2020 Wess Walters & Associates

Parent/Guardian Experience: How Schools Can Improve The Parent Experience And How That Leads To Positive Outcomes., Wesley H. Walters

National Youth Advocacy & Resilience Conference

Parent/Guardian eXperience: How creating an awesome Parent/guardian experience can lead to increased parent participation, and how parent participation leads to success of the student & the overall success of the school. The goal of this presentation is to engage parents in their child’s school experience by building a genuine connection with the school and a positive parent experience.


Where Women Stand In Tribal Vs. Non-Tribal Gaming Leadership, Toni Repetti, Shekinah L. Hoffman 2020 University of Nevada, Las Vegas

Where Women Stand In Tribal Vs. Non-Tribal Gaming Leadership, Toni Repetti, Shekinah L. Hoffman

UNLV Gaming Research & Review Journal

Tribal casinos operate for the economic development and self-sufficiency of their members so additional profit generated directly benefits their communities. Gender diversity has been shown to increase firm performance across different types of business so if tribal casinos have gender diversity in management they may be able to increase their profits. This study evaluates casino management positions in 405 tribal and 567 non-tribal casinos in the United States. Results indicate that women in tribal gaming only make up 37.8% of all management positions and while they represent about half of managers, the percentage decreases as the position increases. When compared …


What Predicts Esports Betting? A Study On Consumption Of Video Games, Esports, Gambling And Demographic Factors, Joseph Macey, Brett Abarnabel, Juho Hamari 2020 Tampere University, Finland

What Predicts Esports Betting? A Study On Consumption Of Video Games, Esports, Gambling And Demographic Factors, Joseph Macey, Brett Abarnabel, Juho Hamari

International Gaming Institute Faculty Research

The parallel media related to sports, gaming and gambling are expanding, exemplified by the emergence of esports and game-related gambling (e.g. loot boxes, esports betting). The increasing convergence of these phenomena means it is essential to understand how they interact. Given the expanding consumer base of esports, it is important to know how individuals’ backgrounds and consumption of game media may lead to esports betting. This study employs survey data (N = 1368) to investigate how demographics, alongside consumption of video games, esports and gambling can predict esports betting activity. Results reveal that both spectating esports and participation in general …


Customer Satisfaction Index Of Singapore 2019: Full Year Overview, Institute of Service Excellence, SMU 2020 Singapore Management University

Customer Satisfaction Index Of Singapore 2019: Full Year Overview, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. The fourth quarter results mark the end of measurement for CSISG 2019. Singapore’s 2019 national score was computed using the data collected during these four quarters.


The Relations Between Sector Features, Pricing Behavior, And The Concept Of Social Responsibility: An Example Of The Accommodation Sector, Cigdem Ozkan 2020 Canakkale Onsekiz Mart University

The Relations Between Sector Features, Pricing Behavior, And The Concept Of Social Responsibility: An Example Of The Accommodation Sector, Cigdem Ozkan

Journal of Global Business Insights

The aim of this study is to examine the relations between the cost structure of sector features and pricing behaviors through the example of the accommodation sector in terms of social responsibility. This has benefited from both the analytical geometry and the income and cost data of a real accommodation enterprise. The findings point out this situation: In the accommodation sector, the fixed costs are high, and the variable costs are low. Thus, the effects of the cost in determining the optimal price, in view of the short term, are at a very low level. There is such a very …


Workplace Communication: Examining Leader-Member Exchange Theory, Uncertainty Avoidance, And Social Styles, Guy Robinson 2020 California State University, San Bernardino

Workplace Communication: Examining Leader-Member Exchange Theory, Uncertainty Avoidance, And Social Styles, Guy Robinson

Electronic Theses, Projects, and Dissertations

There are numerous books, articles, and papers written about communicating in the work environment; especially how to communicate to the work force at large. However, not much is written or studied concerning the dyadic communication between supervisor and subordinate. The paper will use leader-member exchange theory (LMX) as a basis for communication between supervisor and subordinate. LMX gives steps to aid in the communication process and helps guide the relationship between a supervisor and subordinate; however, there are two other elements in need of attention. In order to communicate effectively with their subordinates, supervisors need an understanding of the subordinates’ …


Waste Management Practices Of Small Hotels In Accra: An Application Of The Waste Management Hierarchy Model, Ishmael Mensah 2020 University of Cape Coast

Waste Management Practices Of Small Hotels In Accra: An Application Of The Waste Management Hierarchy Model, Ishmael Mensah

Journal of Global Business Insights

One of the most visible impacts of hotels on the environment is waste. Waste generated by hotels tends to have adverse impacts on the environment. There are, therefore, concerns that the proliferation of small hotels in Accra, the capital city of Ghana, could have adverse impacts on the environment since small hotels have been found to take little action to address their environmental impacts. This paper examines the waste management practices of small hotels in Accra, based on the Waste Management Hierarchy (WMH) model. A survey of 260 managers of small hotels in various parts of Accra was undertaken, employing …


The Suitability Of Disabled Friendly Holiday Accommodation In Turkey: The Case Of Kastamonu Hotels, Aydogan Aydogdu, Emrah Yasarsoy, Huseyin Pamukcu 2020 Kastamonu University

The Suitability Of Disabled Friendly Holiday Accommodation In Turkey: The Case Of Kastamonu Hotels, Aydogan Aydogdu, Emrah Yasarsoy, Huseyin Pamukcu

Journal of Global Business Insights

The purpose of this study is to understand the extent to which the hotels under the supervision of the Ministry of Culture and Tourism in the center of the Turkish city Kastamonu are fit for the accommodation of the disabled. The author investigated six accommodation facilities located in the center of Kastamonu by utilizing various tools for data collection, including the Survey Method, face-to-face interviews with business managers, and the Drop-off and Pick-up (DOPU) method. Descriptive statistics were utilized to analyze the data. The results indicated that accommodation in these places is far from satisfying the special requirements for the …


Why Change In The Gaming Industry Should Never Surprise Anyone, David Schwartz 2020 University of Nevada, Las Vegas

Why Change In The Gaming Industry Should Never Surprise Anyone, David Schwartz

Executive Vice President & Provost Faculty Research

There has been a great deal of change in the news lately for the gaming world. After more than a decade as head of MGM Resorts, Jim Murren is stepping down. The Chinese coronavirus outbreak has sent Macau gaming revenues into a tailspin. On a happier note, a big brand name is returning to a Las Vegas casino, with the announcement that Hilton will be operating three hotels as part of the Genting Group’s Resorts World development. Change is in the air. But that’s nothing new, and nothing the industry shouldn’t be expecting.


Service With A Smile: How Organizational Injustice Impacts Emotional Labor, Valeriya Shapoval 2020 University of Central Florida

Service With A Smile: How Organizational Injustice Impacts Emotional Labor, Valeriya Shapoval

Rosen Research Review

In the hospitality industry, where staff are expected to always deliver "service with a smile," organizational injustice can affect staff wellbeing and create emotional dissonance, preventing them from delivering high quality service. Dr. Valeriya Shapoval from Rosen College of Hospitality Management has documented the relationship between organizational injustice and emotional labor. Her work proposes solutions that hotel managers can implement to support their staff in achieving brand success.


Darden Restaurants: The Role Of College Education In The Hospitality Industry, Rick Cardenas, Elizabeth Yost 2020 Darden Restaurants

Darden Restaurants: The Role Of College Education In The Hospitality Industry, Rick Cardenas, Elizabeth Yost

Rosen Research Review

Rick Cardenas' first job was waiting tables at his local Red Lobster restaurant. Now he is Senior Vice President and Chief Financial Officer of Darden Restaurants, which owns and operates more than 1,700 restaurants under brands including Olive Garden, LongHorn Steakhouse, and Cheddar's Scratch Kitchen. Here, he explains to Rosen College's Elizabeth Yost how his own career developed and discusses the importance of a college education in the hospitality industry.


Diamonds: A Hotel's Best Friend?, Michael Nalley, Jeong-Yeol Park, Diego Bufquin 2020 University of Central Florida

Diamonds: A Hotel's Best Friend?, Michael Nalley, Jeong-Yeol Park, Diego Bufquin

Rosen Research Review

Independent rating systems are common in many industries but possibly not as important as they are in the hospitality industry, covering both restaurants (with their world renowned Michelin stars) and hotels. In the US, the leading rating organization is the AAA (American Automobile Association) with their Diamond rating scheme. Many studies have looked at the impact of the Diamond rating on the performance of a particular hotel, but this study by Rosen College of Hospitality Management researchers Dr. Michael Nalley, Dr. Jeong-Yeol Park and Dr. Diego Bufquin, takes a different perspective, looking at how a change in the Diamond rating …


How Drinking Vessels Influence Customer Taste Perceptions, Marissa Orlowski 2020 University of Central Florida

How Drinking Vessels Influence Customer Taste Perceptions, Marissa Orlowski

Rosen Research Review

First impressions count and it takes just a fraction of a second for us to decide whether we like someone when we meet them for the first time. With a collaborator, Rosen College of Hospitality Management's Dr. Marissa Orlowski is looking at how similar perceptions can be made about products and what implications this has for the food and beverage sector. They have discovered that the kind of vessel in which drinks are served affects both people's taste perceptions and their willingness to pay.


Romantic Brand Love In The Luxury Hotel Sector, Juhee Kang 2020 University of Central Florida

Romantic Brand Love In The Luxury Hotel Sector, Juhee Kang

Rosen Research Review

When I fall in love…. it will be forever.' It's one of the best-known lines in the Great American Song Book, but romantic love is now an increasingly familiar concept in marketing. It's said that people can form a deep and meaningful emotional connection with their favorite brands, just as they can with a life partner. New research from Rosen College of Hospitality Management's Dr. Juhee Kang looks at what this means for luxury hotels and what they can do to stay in tune with modern consumers.


Do Loyalty Schemes Benefit Hotel Preferences?, Nan Hua, Wei Wei 2020 University of Central Florida

Do Loyalty Schemes Benefit Hotel Preferences?, Nan Hua, Wei Wei

Rosen Research Review

Loyalty schemes have been a significant development in many industries, including the highly competitive hotel industry. But do those schemes contribute real value by improving hotel performance, or are they just an expensive but outdated marketing tool? Dr. Nan Hua and Dr. Wei Wei from the Rosen College of Hospitality Management, University of Central Florida, seek to better understand this relationship.


The Breakers: How To Make It In Luxury Hospitality Management, Tricia Taylor, Danielle Orchard 2020 The Breakers Palm Beach

The Breakers: How To Make It In Luxury Hospitality Management, Tricia Taylor, Danielle Orchard

Rosen Research Review

There is no doubt that from the outside, the Italian Renaissance-style resort The Breakers Palm Beach, looks luxurious and comfortable. Executive Vice President & General Manager Tricia Taylor gives us the inside scoop on what it means to manage such a unique hotel and why she still loves her role 24 years in. She explains to Rosen Colleges' Sr. Director for Advancement, Danielle Orchard, why she is looking to Rosen College for future star employees.


A New Model To Help Prevent Foodborne Disease, Sergio Alvarez 2020 University of Central Florida

A New Model To Help Prevent Foodborne Disease, Sergio Alvarez

Rosen Research Review

Shellfish, such as oysters, are a well-known source of foodborne diseases. A bacterium called Vibrio vulnificus, commonly found in shellfish, can cause particularly severe illness. Unfortunately, regulations aimed at improving food safety also have the potential to damage the fragile economic status of small coastal communities that depend on oyster harvesting. Rosen College of Hospitality Management's Dr. Sergio Alvarez has led the development of a new bioeconomic model that has the potential to help improve food safety while minimizing economic harm.


Florida's Food Truck Industry: Tackling The Food Safety Challenges And Health Risks, Bendegul Okumus, Sevil Sonmez 2020 University of Central Florida

Florida's Food Truck Industry: Tackling The Food Safety Challenges And Health Risks, Bendegul Okumus, Sevil Sonmez

Rosen Research Review

Street food is a popular part of daily life, with a vast variety of vendors and food trucks around the world. It is easily available and well-known foods contribute to the local economy. Despite these strengths, many cultures don't highly regard street food. In particular, it's often perceived as unhygienic compared to restaurant food. These concerns around standards are indeed upheld by research in some countries. Researchers Dr. Bendegul Okumus and UCF Rosen College of Hospitality Management and Dr. Sevil Sonmez at UCF College of Business analyze the inspection challenges street food faces and review the gaps between food safety …


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