Hospitality Administration and Management Commons^™

Customer Satisfaction Index Of Singapore 2019: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s 13th year of measurement.

Two, Four, Six, Eight, How Many Ingredients Do You Appreciate? An Exploration Of Cocktail Ingredients, Hannah Daab

Scholars Week

Two studies examine the effect of cocktail menu description on consumer order intention. Findings show that consumers are more likely to order a cocktail with a greater number of ingredients and the effect is driven by perceptions of beverage complexity and premiumness.

School Of Culinary Arts & Food Technology-Autumn Newsletter 2019, James Murphy

Other resources

The School of Culinary Arts and Food Technology, TU Dublin, Autumn Newsletter captured the many events, research, awards, significant contributions and special civic and community activities which the students and staff members of the school have successfully completed up to the Autumn period of 2019. The successful completion of these activities would not be possible without the active and on-going support of the 'INSPIRED' friends of Culinary Arts (school supporters) and our school's industry association supporters.

Assistant Head, School Culinary Arts And Food Technology,, James Peter Murphy

Other resources

The School of Culinary Arts and Food Technology, TU Dublin, Autumn Newsletter captured the many events, research, awards, significant contributions and special civic and community activities which the students and staff members of the school have successfully completed up to the Autumn period of 2019. The successful completion of these activities would not be possible without the active and on-going support of the 'INSPIRED' friends of Culinary Arts (school supporters) and our school's industry association supporters.

Handmade With Love, Anna Lim

Research Collection Institute of Service Excellence (2007-2024)

Anna Lim of The Soup Spoon discusses the importance of investing in staff engagement and keeping true to your brand DNA.

Service For Millenials, Joan Chang

Research Collection Institute of Service Excellence (2007-2024)

Joan Chang of Lloyd’s Inn relates the importance of branding for a younger audience and the changing landscape of service in boutique hospitality.

Repackaging Convenience, Min Ling Leow

Research Collection Institute of Service Excellence (2007-2024)

Leow Min Ling of Anthony The Spice Maker reflects on updating her family business to preserve Singapore’s traditional flavours.

Scaling For The Masses, Junting Ang

Research Collection Institute of Service Excellence (2007-2024)

Ang Junting of Hai Sia Seafood traces the journey of updating a traditional business in a demanding trade to attract and retain talent.

Advances In Global Business And Economics: Volume 2, Cihan Cobanoglu, Muhittin Cavusoglu, Abdulkadir Corbaci

University of South Florida (USF) - M3 Publishing

This is the second volume of the Advances in Global Business and Economics Book Series. This volume has the following parts:

• Part 1: Accounting
• Part 2: Consumer Behavior
• Part 3: Corporate Finance & Governance
• Part 4: Economics
• Part 5: Education & Training
• Part 6: Environmental Issues/Sustainability & Green Tourism
• Part 7: Finance & Banking
• Part 8: Food and Beverage Management
• Part 9: Hospitality & Tourism/Smart Tourism
• Part 10: Human Resource Management
• Part 11: Innovation & Entrepreneurship
• Part 12: International Trade
• Part 13: Leisure Management
• Part 14: Management
• Part 15: Social Science Studies
• Part 16: Technology/E-Business/Social Media

ISBN: 978-1-7321275-5-5

Proceedings Of The Global Conference On Business And Economics: Volume 2, Cihan Cobanoglu, Muhittin Cavusoglu, Abdulkadir Corbaci

University of South Florida (USF) - M3 Publishing

This is the second volume of the Global Conference on Business and Economics Proceedings Series.

ISSN: 2641-502X

Back Cover

AMBROSIA 客道 : The Magazine of The International Culinary Institute

Bouillabaisse, created by students of the International Culinary Institute

國際廚藝學院學員精心炮製的馬賽魚湯

Class Acts 學院消息, Ici Editorial Team

AMBROSIA 客道 : The Magazine of The International Culinary Institute

Recipes for success 成功之道

The International Culinary Institute (ICI) and its sister institutions, the Hotel and Tourism Institute (HTI) and the Chinese Culinary Institute (CCI), provide students with an array of fun and educational opportunities

國際廚藝學院及與其相輔相成的酒店及旅遊學院和中華廚藝學院，積極為學員提供各種學習機會，讓學員透過校內課程增長知識之餘，更可與專家交流及參加特別活動和比賽，開拓視野

Day In The Life 餐飲人生, Vivian Mak

AMBROSIA 客道 : The Magazine of The International Culinary Institute

Freddy Cheung 張成發

Graduate of the Vocational Training Council with a Certificate in Food & Beverage Service, and Food & Beverage Manager of Kowloon Shangri-La, Hong Kong

畢業於職業訓練局餐飲營運證書課程，現為九龍香格里拉大酒店的餐飲經理

Plat Du Jour 名菜解構, Rachel Duffell

AMBROSIA 客道 : The Magazine of The International Culinary Institute

Simply perfection

簡單成就完美

Chef Ringo Chan never underestimates what could be considered the simplest of dishes

陳永雄師傅從不看輕被視為簡單的美食

A Place At The Table 安樂茶飯, Payal Uttam

AMBROSIA 客道 : The Magazine of The International Culinary Institute

Socially conscious chefs and restaurateurs are transforming the restaurant model to give back to society or shine a spotlight on important issues while delivering delicious dishes.

關心社會的廚師和餐廳老闆正在改變餐廳的經營模式，期望在為大眾提供美味佳餚之餘，同時能夠回饋社會，或引起大眾對重要社會議題的關注。

Game On 野味！ 惹味？, Anna Cummins

AMBROSIA 客道 : The Magazine of The International Culinary Institute

Demand for wild game and exotic meat - from venison, pheasant and quail, to elk, kangaroo and even squirrel - is soaring. With leading restaurants around the world offering increasingly inventive takes on "alternative" meats, we talk to the chefs who are taking a walk on the wild side.

由比較為人熟悉的鹿肉、野雞肉和鵪鶉肉，到駝鹿、袋鼠甚至松鼠肉，市場對野味肉和罕見肉類的需求正在飇升，世界各地大型餐廳也漸漸勇於採用「另類」肉類。有見及此，我們訪問了三位與野味同行的大廚，一起探討這股風潮。

Wine Country 酒鄉, Rachel Duffell

AMBROSIA 客道 : The Magazine of The International Culinary Institute

High quality produce from England's green and pleasant land has contributed to the growing reputation of British food, but the country has also been making a name for itself in wine - particularly sparkling - and is stealing the crown from many better-known sites.

英格蘭鄉郊田野出產的優質農作物不僅讓英國食物名聲漸響，連該國釀製的葡萄酒，特別是氣泡酒，也在品質上勝過許多知名度更高的產酒區。

Smoke Signals 燻芳撲鼻, Mamie Chen

AMBROSIA 客道 : The Magazine of The International Culinary Institute

Smoking is on the rise - the kind that takes place in the kitchen, that is - with meats, fish, vegetables, and even fruits benefiting from this age-old, flavour-enhancing craft.

煙燻食物捲土重來，不管是肉類、魚類，還是蔬菜和水果，均受惠於這種能夠提升食物味道的古老烹調技巧。

Rising In The East 煮氣東來, Kee Foong

AMBROSIA 客道 : The Magazine of The International Culinary Institute

Fuelled by an abundance of wild ingredients and respected age-old techniques, innovative chefs are driving revolution in the often-overlooked cuisines of Eastern Europe.

創意非凡的廚師們善用豐富的野生食材和歷史悠久的烹調技巧，為改革備受忽視的東歐菜添柴加薪。

Rebel With A Cause 反叛有理, Rachel Duffell

AMBROSIA 客道 : The Magazine of The International Culinary Institute

Visionary chef Richard Ekkebus is back and ready to upend the establishment once more, bringing with him a new set of rules, a fresh approach to fine dining and pioneering practices to influence the industry.

高瞻遠矚的Richard Ekkebus回來了，一系列新的規則、對高級餐飲的新方向及影響業界的創新做法，將會再次顛覆現狀。