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Peer Research Mentors At Gettysburg College: Transforming Student Library Jobs Into High-Impact Learning Experiences, Clinton K. Baugess, Mallory R. Jallas, Meggan D. Smith, Janelle Wertzberger 2017 Gettysburg College

Peer Research Mentors At Gettysburg College: Transforming Student Library Jobs Into High-Impact Learning Experiences, Clinton K. Baugess, Mallory R. Jallas, Meggan D. Smith, Janelle Wertzberger

Musselman Library Staff Publications

Research and Instruction librarians at Gettysburg College developed a Peer Research Mentor (PRM) program for undergraduate students. The program is designed to empower a group of student employees to work in partnership with experienced librarians in order to increase a PRM’s own research skills and support other student researchers more effectively. The program focuses on student training, reference service, and outreach to other students. The authors share the development of the program; describe their approach to training, supervision, and assessment; and offer insight about how to operate and sustain a similar program with limited resources.


Ux In Oregon Libraries, 2017 Pacific University

Ux In Oregon Libraries

OLA Quarterly

This issue of OLA Quarterly is about the state of user experience efforts in Oregon. This collection of excellent articles not only emphasizes the importance of including the users in the design process, but they also stress the importance of actually including users at all! After reading these submissions, I hope that you will see that Oregon libraries value the opinions of their users and are user focused.

In recent years, UX research has become more commonplace in libraries across the country. This is a good thing. The downside is that UX has become synonymous with the user interface. However ...


Volume 22 Issue 3 Table Of Contents, 2017 Pacific University

Volume 22 Issue 3 Table Of Contents

OLA Quarterly

No abstract provided.


Volume 22 Issue 3 Introduction, Joe J. Marquez 2017 Reed College

Volume 22 Issue 3 Introduction, Joe J. Marquez

OLA Quarterly

In recent years, UX research has become more commonplace in libraries across the country. This is a good thing. The downside is that UX has become synonymous with the user interface. However, the user experience is more than just a human-computer interaction. The user’s experience encompasses the whole experience a user has with the library, whether that be while searching the library catalog for a book, retrieving the book from the stacks, or checking the book out. The user experience is not a single interaction, but rather a series of micro interactions. As a user moves across “interfaces,” she ...


Rethinking Shelving: Making Your Children’S Collections User-Friendly, Steven Engelfried 2017 Wilsonville Public Library

Rethinking Shelving: Making Your Children’S Collections User-Friendly, Steven Engelfried

OLA Quarterly

It was the princesses that did it. About five years ago it seemed like every day a different little girl would come up to the children’s desk and want help finding picture books about princesses. I could do pretty well with trucks and trains because I knew enough books by author and could jump from Barton to Crews to McMullen until I found one. But I only knew a few princess books, and they were always checked out. And that was the final straw that led us to create our “Picture Book Topics” section. Soon we had a new ...


Want To Make Your Website Better? Ask A Librarian., Crystal Trice 2017 Washington County Cooperative Library Services

Want To Make Your Website Better? Ask A Librarian., Crystal Trice

OLA Quarterly

Raise your hand if you have served on a committee in your library. If your hand isn’t raised, just give it some time … libraries definitely like committee work. For instance, I recently had the opportunity to work with a committee consisting mostly of librarians. When the committee’s goals were accomplished, my non-librarian coworker commented that “Librarians sure have a lot of opinions.”

Since this article is about usability testing, and is written by and for librarians, let’s test his hypothesis. Let’s also test a few other hypotheses about librarians while we’re at it. (Disclaimer: In ...


Design Thinking In Action: Changing The Public Service Model, Stephanie Chase 2017 Hillsboro Public Library

Design Thinking In Action: Changing The Public Service Model, Stephanie Chase

OLA Quarterly

While the concept of design thinking is not new, in the past several years, it has emerged as a concept of interest for libraries, placed firmly in our sights through a high-profile collaboration between the Chicago Public Library and DOKK1 in Aarhus, Denmark, supported by the Gates Foundation.

Design thinking—or human-centered design, as it is also known—is most closely associated with design consultancy firm IDEO, and is simply a method of creative problem solving that starts with reaching a goal, rather than a solving a problem, in mind.

For the Hillsboro Public Library, our intention was to use ...


How Do Undergraduates Research? A User Experience Experience, Aja Bettencourt-McCarthy, Dawn Lowe-Wincentsen 2017 Oregon Institute of Technology

How Do Undergraduates Research? A User Experience Experience, Aja Bettencourt-Mccarthy, Dawn Lowe-Wincentsen

OLA Quarterly

In 2010, the Oregon Tech Library moved to a new campus-wide content management system. This change, and the popularization of products such as LibGuides and Library a la Carte, inspired Oregon Tech librarians to develop new subject guides. As a means of participating in the new system and of saving money, the library created a subject guide format to be used on the web content management system, Sitefinity. The guide format was designed by a committee with librarian and library staff input, but without assistance from students— the target audience. As a result, the guides that were developed tended to ...


Your Personal Librarian: Connecting First-Year Students To The Library At Reed College, Erin Conor 2017 Reed College

Your Personal Librarian: Connecting First-Year Students To The Library At Reed College, Erin Conor

OLA Quarterly

Think back to your first year of college. How did you feel? Eager? Excited? Maybe also fearful, anxious about fitting in, making friends, or being successful? First-year students have a lot on their minds. It can be challenging to help them forge a meaningful connection with the library. Amidst the internal cacophony generated by the transition to college and the slew of departments and services competing for their attention when they arrive on campus, they may not realize that the library is here to help, too.

The Reed College Library has had a Personal Librarian program for our first-year students ...


My Librarian Knows My Next Good Book, Does Yours?, Matthew Stefanik 2017 Multnomah County Library

My Librarian Knows My Next Good Book, Does Yours?, Matthew Stefanik

OLA Quarterly

Many of our library patrons’ needs (account information, computer help, you know the deal ...) are easy to recognize, but what happens if we take a look beyond the obvious? What if we offered an unexpected experience? Libraries have rolled out myriad options varying from unique collection lending, makerspaces, and other innovative and inventive ideas. In that spirit, Multnomah County Library pursued a new approach to readers’ advisory: My Librarian. My Librarian is made possible by My Librarian Knows My Next Good Book, Does Yours? a grant from the Paul G. Allen Family Foundation to The Library Foundation, a local nonprofit ...


Leading The Way: Ux Irl @ Osu, Meggie Wright, Valery King 2017 Lane Community College

Leading The Way: Ux Irl @ Osu, Meggie Wright, Valery King

OLA Quarterly

Oregon State University Libraries and Press has reorganized its circulation, reference and building management services into a new department, focusing directly on the experience of library users. The Library Experience and Access Department (LEAD) was designed to meet evolving needs with access to user-focused, proactive, and flexible services and spaces that enrich learning, teaching and research. Our new organization gives us the opportunity to explore user experience in a comprehensive, holistic way that includes our physical space. In our first year, LEAD has investigated ways of evaluating and revitalizing in-person services, through signage and concierge service projects and collaboration with ...


Volume 22 Issue 3 Back Matter, 2017 Pacific University

Volume 22 Issue 3 Back Matter

OLA Quarterly

No abstract provided.


Libraries In Mexico: Context And Collaboration. An Interview With Dr. Jesús Lau, President, Mexican Library Association, Jesús Lau, Janet Lee 2017 Mexican Library Association

Libraries In Mexico: Context And Collaboration. An Interview With Dr. Jesús Lau, President, Mexican Library Association, Jesús Lau, Janet Lee

Janet Lee

No abstract provided.


Libguides Beta, Justine Martin, Casey Duevel 2017 Minnesota State University - Mankato

Libguides Beta, Justine Martin, Casey Duevel

Justine Martin

No abstract provided.


Libguides Beta, Justine Martin, Casey Duevel 2017 Minnesota State University - Mankato

Libguides Beta, Justine Martin, Casey Duevel

Casey Duevel

No abstract provided.


A Pilot Competency Matrix For Data Management Skills: A Step Toward The Development Of Systematic Data Information Literacy Programs, Megan R. Sapp Nelson 2017 Purdue University

A Pilot Competency Matrix For Data Management Skills: A Step Toward The Development Of Systematic Data Information Literacy Programs, Megan R. Sapp Nelson

Journal of eScience Librarianship

Initial work in identifying data management or data information literacy skills generally went as far as identifying a list of proposed competencies without further differentiation between those competencies, whether by discipline, complexity, or use case. This article describes a significant innovation upon existing competencies by identifying a scaffolding (built upon existing competencies) that moves students progressively from undergraduate training through post graduate coursework and research to post-doctoral work and into the early years of data stewardship. The scaffolding ties together existing research that has been completed in research data management skills and data information literacy with research into the outcomes ...


The Value Of Narrative Methods For Library Instruction, Joseph Holterman, Jennifer Turner 2017 Minnesota State University - Mankato

The Value Of Narrative Methods For Library Instruction, Joseph Holterman, Jennifer Turner

Jennifer Turner

While serving as a guide to students who are seeking information, an instruction librarian might present a research process as an unfolding ‘story.’ This session will explore several ways that such stories can enliven our instructional presentations and serve a creative and engaging purpose. Although the presentation will introduce flexible ideas that could be applied to a variety of goals and objectives, we will focus on library instruction with undergraduate students, typically within their academic major. The presentation will suggest concrete ways to develop inquiry-based instruction and lead toward the integration of library instruction with an information literacy program.


Essentials Of Instructional Design: Skills To Benefit The Library Profession [Presentation], Jennifer M. Turner 2017 Minnesota State University - Mankato

Essentials Of Instructional Design: Skills To Benefit The Library Profession [Presentation], Jennifer M. Turner

Jennifer Turner

Librarians across library types frequently find themselves positioned as educators. To ensure learner needs are defined and addressed in formal and informal educational settings, librarians should gain basic competency in instructional design. Additionally, instructional design skills have the potential to benefit librarians in non-teaching roles. This presentation summarizes a research project examining how librarians across library types and departments can benefit from instructional design skills, identifies core instructional design competencies for librarians, and suggests opportunities for research to investigate how librarians might best acquire these skills.


Instructional Design: Skills To Benefit The Library Profession, Jennifer M. Turner 2017 Minnesota State University - Mankato

Instructional Design: Skills To Benefit The Library Profession, Jennifer M. Turner

Jennifer Turner

Librarians in many types of libraries frequently find themselves positioned as instructors in formal and informal educational settings. Librarians can help ensure that learner needs are better defined and addressed by gaining basic competency in instructional design (ID), an intentional process used to create effective, efficient educational and training programs. Additionally, instructional design skills have the potential to benefit librarians in nonteaching roles. This paper examines existing library literature to determine how librarians can benefit from ID skills and to identify core ID competencies for the profession, and suggests opportunities to investigate how librarians might best acquire these skills.


Federal Research, Yolanda Patrice Jones PhD, MLS 2017 Florida A&M University College of Law

Federal Research, Yolanda Patrice Jones Phd, Mls

Faculty Books and Book Contributions

Finding legal information in the United States can be difficult and/or confusing for the layperson. Electronic databases such as LexisNexis or Westlaw may only be accessible for those who can afford it. Even with access to these databases, those without legal training may find them to be overwhelming. This chapter aims to shed some light on the process of doing federal legal research as well as recommend Internet sites where the layperson can get access to free legal resources.


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