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Ux In Oregon Libraries, 2017 Pacific University

Ux In Oregon Libraries

OLA Quarterly

This issue of OLA Quarterly is about the state of user experience efforts in Oregon. This collection of excellent articles not only emphasizes the importance of including the users in the design process, but they also stress the importance of actually including users at all! After reading these submissions, I hope that you will see that Oregon libraries value the opinions of their users and are user focused.

In recent years, UX research has become more commonplace in libraries across the country. This is a good thing. The downside is that UX has become synonymous with the user interface. However ...


Volume 22 Issue 3 Table Of Contents, 2017 Pacific University

Volume 22 Issue 3 Table Of Contents

OLA Quarterly

No abstract provided.


Volume 22 Issue 3 Introduction, Joe J. Marquez 2017 Reed College

Volume 22 Issue 3 Introduction, Joe J. Marquez

OLA Quarterly

In recent years, UX research has become more commonplace in libraries across the country. This is a good thing. The downside is that UX has become synonymous with the user interface. However, the user experience is more than just a human-computer interaction. The user’s experience encompasses the whole experience a user has with the library, whether that be while searching the library catalog for a book, retrieving the book from the stacks, or checking the book out. The user experience is not a single interaction, but rather a series of micro interactions. As a user moves across “interfaces,” she ...


Rethinking Shelving: Making Your Children’S Collections User-Friendly, Steven Engelfried 2017 Wilsonville Public Library

Rethinking Shelving: Making Your Children’S Collections User-Friendly, Steven Engelfried

OLA Quarterly

It was the princesses that did it. About five years ago it seemed like every day a different little girl would come up to the children’s desk and want help finding picture books about princesses. I could do pretty well with trucks and trains because I knew enough books by author and could jump from Barton to Crews to McMullen until I found one. But I only knew a few princess books, and they were always checked out. And that was the final straw that led us to create our “Picture Book Topics” section. Soon we had a new ...


Want To Make Your Website Better? Ask A Librarian., Crystal Trice 2017 Washington County Cooperative Library Services

Want To Make Your Website Better? Ask A Librarian., Crystal Trice

OLA Quarterly

Raise your hand if you have served on a committee in your library. If your hand isn’t raised, just give it some time … libraries definitely like committee work. For instance, I recently had the opportunity to work with a committee consisting mostly of librarians. When the committee’s goals were accomplished, my non-librarian coworker commented that “Librarians sure have a lot of opinions.”

Since this article is about usability testing, and is written by and for librarians, let’s test his hypothesis. Let’s also test a few other hypotheses about librarians while we’re at it. (Disclaimer: In ...


Design Thinking In Action: Changing The Public Service Model, Stephanie Chase 2017 Hillsboro Public Library

Design Thinking In Action: Changing The Public Service Model, Stephanie Chase

OLA Quarterly

While the concept of design thinking is not new, in the past several years, it has emerged as a concept of interest for libraries, placed firmly in our sights through a high-profile collaboration between the Chicago Public Library and DOKK1 in Aarhus, Denmark, supported by the Gates Foundation.

Design thinking—or human-centered design, as it is also known—is most closely associated with design consultancy firm IDEO, and is simply a method of creative problem solving that starts with reaching a goal, rather than a solving a problem, in mind.

For the Hillsboro Public Library, our intention was to use ...


How Do Undergraduates Research? A User Experience Experience, Aja Bettencourt-McCarthy, Dawn Lowe-Wincentsen 2017 Oregon Institute of Technology

How Do Undergraduates Research? A User Experience Experience, Aja Bettencourt-Mccarthy, Dawn Lowe-Wincentsen

OLA Quarterly

In 2010, the Oregon Tech Library moved to a new campus-wide content management system. This change, and the popularization of products such as LibGuides and Library a la Carte, inspired Oregon Tech librarians to develop new subject guides. As a means of participating in the new system and of saving money, the library created a subject guide format to be used on the web content management system, Sitefinity. The guide format was designed by a committee with librarian and library staff input, but without assistance from students— the target audience. As a result, the guides that were developed tended to ...


Your Personal Librarian: Connecting First-Year Students To The Library At Reed College, Erin Conor 2017 Reed College

Your Personal Librarian: Connecting First-Year Students To The Library At Reed College, Erin Conor

OLA Quarterly

Think back to your first year of college. How did you feel? Eager? Excited? Maybe also fearful, anxious about fitting in, making friends, or being successful? First-year students have a lot on their minds. It can be challenging to help them forge a meaningful connection with the library. Amidst the internal cacophony generated by the transition to college and the slew of departments and services competing for their attention when they arrive on campus, they may not realize that the library is here to help, too.

The Reed College Library has had a Personal Librarian program for our first-year students ...


My Librarian Knows My Next Good Book, Does Yours?, Matthew Stefanik 2017 Multnomah County Library

My Librarian Knows My Next Good Book, Does Yours?, Matthew Stefanik

OLA Quarterly

Many of our library patrons’ needs (account information, computer help, you know the deal ...) are easy to recognize, but what happens if we take a look beyond the obvious? What if we offered an unexpected experience? Libraries have rolled out myriad options varying from unique collection lending, makerspaces, and other innovative and inventive ideas. In that spirit, Multnomah County Library pursued a new approach to readers’ advisory: My Librarian. My Librarian is made possible by My Librarian Knows My Next Good Book, Does Yours? a grant from the Paul G. Allen Family Foundation to The Library Foundation, a local nonprofit ...


Leading The Way: Ux Irl @ Osu, Meggie Wright, Valery King 2017 Lane Community College

Leading The Way: Ux Irl @ Osu, Meggie Wright, Valery King

OLA Quarterly

Oregon State University Libraries and Press has reorganized its circulation, reference and building management services into a new department, focusing directly on the experience of library users. The Library Experience and Access Department (LEAD) was designed to meet evolving needs with access to user-focused, proactive, and flexible services and spaces that enrich learning, teaching and research. Our new organization gives us the opportunity to explore user experience in a comprehensive, holistic way that includes our physical space. In our first year, LEAD has investigated ways of evaluating and revitalizing in-person services, through signage and concierge service projects and collaboration with ...


Volume 22 Issue 3 Back Matter, 2017 Pacific University

Volume 22 Issue 3 Back Matter

OLA Quarterly

No abstract provided.


Alma Analytics, For Academic Liaisons, Julene L. Jones 2017 University of Kentucky

Alma Analytics, For Academic Liaisons, Julene L. Jones

Library Presentations

An overview of Alma Analytics, designed for collection development purposes.


Processing Manual For Archival And Manuscript Collections, Meghan Bailey, Jessica R. Holden, Joanne Riley 2017 University of Massachusetts Boston

Processing Manual For Archival And Manuscript Collections, Meghan Bailey, Jessica R. Holden, Joanne Riley

Joseph P. Healey Library Publications

University Archives and Special Collections collects and preserves materials related to the history of UMass Boston, providing academic research support for the university community. University Archives and Special Collections recognizes a formal commitment to working with, promoting, and assisting community archives in the Greater Boston area through facilitating cross-organization collaboration and access to informational, educational, and practical resources relevant to archival procedures and best practices.

This manual is intended to be used as a training guide for graduate-level interns, volunteers, and professional archivists new to working in University Archives and Special Collections (UASC). It is also intended to bring consistent ...


Accessibility Of Diverse Literature For Children In Libraries: A Literature Review, Renee I. Ting 2017 San Jose State University

Accessibility Of Diverse Literature For Children In Libraries: A Literature Review, Renee I. Ting

SLIS Student Research Journal

This literature review addresses the issues surrounding accessibility of culturally diverse children’s literature in libraries, including the importance of making diverse literature accessible, the availability of such titles on the market, library collection development of diverse books, and selection criteria among children. These issues, in sum, determine how many books are available to children, how they are made available, and if children will even choose to read them. The review shows that the data is unclear on many points regarding the benefits of diverse literature, though intuitive claims of the positive influence of such titles are not discounted. It ...


E-Journals And The Big Deal: A Review Of The Literature, Cindy Sjoberg 2017 San Jose State University

E-Journals And The Big Deal: A Review Of The Literature, Cindy Sjoberg

SLIS Student Research Journal

Faced with shrinking budgets and increased subscription prices, many academic libraries are seeking ways to reduce the cost of e-journal access. A common target for cuts is the “Big Deal,” or large bundled subscription model, a term coined by Kenneth Frazier in a 2001 paper criticizing the effects of the Big Deal on the academic community. The purpose of this literature review is to examine issues related to reducing e-journal costs, including criteria for subscription retention or cancellation, decision-making strategies, impacts of cancellations, and other options for e-journal content provision. Commonly used criteria for decision-making include usage statistics, overlap analysis ...


The Cuny-Shanghai Library Faculty Exchange Program: Participants Remember, Reflect, And Reshape, Sheau-yueh J. Chao, Beth Evans, Ryan Phillips, Mark Aaron Polger, Beth Posner, Ellen Sexton 2017 CUNY Bernard M. Baruch College

The Cuny-Shanghai Library Faculty Exchange Program: Participants Remember, Reflect, And Reshape, Sheau-Yueh J. Chao, Beth Evans, Ryan Phillips, Mark Aaron Polger, Beth Posner, Ellen Sexton

Publications and Research

This chapter recounts the outcomes and experiences of six American librarians who participated in an international librarian exchange program that ran from spring 2010 through fall 2011. The exchange brought together the City University of New York (CUNY) and two universities in Shanghai, China: Shanghai University (SU) and Shanghai Normal University (SNU). The program was inspired, in part, by recognition of the diversity of CUNY’s student body and growing awareness of the increasing globalization of information and education. For the Chinese librarians, the exchange offered an opportunity to learn from the West and showcase their own innovations. The traveling ...


Slis Connecting Volume 5, Issue 2, Stacy Creel, Teresa S. Welsh Ph.D., MLIS 2016 University of Southern Mississippi

Slis Connecting Volume 5, Issue 2, Stacy Creel, Teresa S. Welsh Ph.D., Mlis

SLIS Connecting

SLIS Connecting Volume 5, Issue 2 (Fall/Winter 2016)


A Survey And Content Analysis Of Army Manuals Held By The National World War Ii Museum Archives, Amanda Fallis 2016 The University of Southern Mississippi

A Survey And Content Analysis Of Army Manuals Held By The National World War Ii Museum Archives, Amanda Fallis

SLIS Connecting

This study is a content analysis of a collection of several hundred Army manuals published by the War Department, the precursor of the United States Department of Defense (U.S. War Department, 2013). The manuals were in varying conditions, address a variety of topics, and were published in years surrounding and during World War II.


An Historical Analysis Of The Fay B. Kaigler Children’S Book Festival, Leah Rials 2016 The University of Southern Mississippi

An Historical Analysis Of The Fay B. Kaigler Children’S Book Festival, Leah Rials

SLIS Connecting

This study focuses on investigating the origins of the Fay B. Kaigler Children’s Book Festival, an internationally renowned annual conference hosted at The University of Southern Mississippi. This research is based on archival collections available at the McCain Archives and Special Collections.


‘The Willing Women Are Standing Waiting Now’: British Women, The Second World War, And The Women’S Library At The London School Of Economics And Political Science, Erin Doerner 2016 San Jose State University

‘The Willing Women Are Standing Waiting Now’: British Women, The Second World War, And The Women’S Library At The London School Of Economics And Political Science, Erin Doerner

SLIS Connecting

Since the end of the Second World War some 70 years ago, research and scholarship featuring wartime contributions of the average British citizenhasfocused largely on men's experiences of combat, the various roles of government agencies, or the assumed viability and tenacity of political and military leaders. The role of gender in the experience of war was often a side-note, not a focus of research. Since the 1960s, and more frequently since the late 1980s, a new wartime perspective has begun to be documented and explored in academic and literary scholarship - that of British women.

This study examines primary materials ...


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