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Strategies Retailers Use To Build Brand Loyalty And Improve Customer Experience, Mekus Samuel 2018 Walden University

Strategies Retailers Use To Build Brand Loyalty And Improve Customer Experience, Mekus Samuel

Walden Dissertations and Doctoral Studies

The use of strategy to build brand loyalty and improve customer experience by retail managers is essential in driving sales revenue and increasing profitability. Retail managers should perceive customer experience strategy as a tool for product differentiation, which could be leveraged to attain benefits, such as, repeat business, positive word of mouth, increased sales, and the competitive advantage. Some retail managers may not fully comprehend customer experience strategy, and may solely focus on individual facets such as, customer service and employee training. This qualitative multiple case study explored the strategies retail managers used to build brand loyalty and improve customer …


Strengthening Jamaica's Anticorruption Policy With An Independent Agency, Curt Brown 2018 Walden University

Strengthening Jamaica's Anticorruption Policy With An Independent Agency, Curt Brown

Walden Dissertations and Doctoral Studies

Corruption is a kind of behavior that undermines good governance. Current research has suggested that Jamaica's present anticorruption policy is ineffective, and needs strengthening. A civic organization in Jamaica has advocated for an independent anticorruption agency, with both investigative and prosecutorial powers to strengthen Jamaica's anticorruption policy. Little is known about the perspectives from the Jamaican business community on this concept. The purpose of this study was to discover and understand perspectives from the Jamaican business community on this concept. A framework included in this study is the principal-agent theory, which provides an understanding of the essence and relevance of …


Impact Of Acculturation On Body Mass Index In Haitians, Nirva Berthold 2018 Walden University

Impact Of Acculturation On Body Mass Index In Haitians, Nirva Berthold

Walden Dissertations and Doctoral Studies

Longer-term immigrants residing in the United States exhibit physical health decline related to higher body mass index (BMI). Theories on immigrant acculturation have been used to examine health patterns by length of stay in the United States. The purpose of this cross-sectional study, guided by the Schwartz model of acculturation, was to examine the effect of acculturation and length of stay in the United States on BMI in a sample of Haitian immigrants living in the Northeast Metropolitan area. The research question was used to examine the effects of acculturation and length of stay on BMI in the convenience sample …


Assimilation For Hispanics, Generational Standing, Education And Income: A Correlational Empirical Study., Tammy B. Burroughs 2018 Walden University

Assimilation For Hispanics, Generational Standing, Education And Income: A Correlational Empirical Study., Tammy B. Burroughs

Walden Dissertations and Doctoral Studies

Latino immigrants who lack assimilation into U.S. society often experience discrimination and immigrant backlash. The purpose of this exploration was to better understand the historical lack of assimilation of Latino immigrants, so they may avoid discrimination and have more access to goods and services. Self-determinism helped explain why the Latino immigrant group has a problem assimilating due to exclusionary practices, while segmented assimilation offered explanations on why assimilation is difficult. In this study, assimilation was measured according to English mastery by Spanish speakers. The research question was focused on what extent the level of generational standing, education, and income relate …


Nonreciprocal Language And Its Influence In Mother-Child Relationships, Karen Kuemerle-Pinillos 2018 Walden University

Nonreciprocal Language And Its Influence In Mother-Child Relationships, Karen Kuemerle-Pinillos

Walden Dissertations and Doctoral Studies

Acculturation research has gained interest due to the increasing levels of immigration to the United States. The population of interest for this study was the Latino immigrant population in the United States, as they represent the largest and fastest growing minority in the country. One challenge Latino immigrants can face during the acculturation process is a phenomenon described as nonreciprocal language. This phenomenon is present when first generation parents speak in their native language of Spanish and their children, who are second-generation immigrants, speak in the host culture language of English. The purpose of this study was to focus on …


Perceptions Of Black Heterosexual Men In An Involuntarily Childless Relationship Considering Adoption, Richard P. Campbell 2018 Walden University

Perceptions Of Black Heterosexual Men In An Involuntarily Childless Relationship Considering Adoption, Richard P. Campbell

Walden Dissertations and Doctoral Studies

Research on involuntary childlessness and adoption among heterosexuals is primarily focused on women's needs and perceptions. Consequently, little is known about how men view childlessness and adoption, and less is known about Black men's perceptions. The purpose of this qualitative case study was to explore Black heterosexual men's experiences of considering adoption when involved in an involuntarily childless relationship. Bronfenbrenner's ecological systems theory served as a foundation for this study. Data were derived from semi structured interviews with 7 participants and 3 adoption professionals. Transcribed and coded data were analyzed using MAXQDA 2018, a qualitative data analysis software. Initial codes …


Psychosocial Impacts On Young Adult Haitian Immigrant Students In The United States, Lucien Eugene Pierre, Ph. D. 2018 Walden University

Psychosocial Impacts On Young Adult Haitian Immigrant Students In The United States, Lucien Eugene Pierre, Ph. D.

Walden Dissertations and Doctoral Studies

Abstract

Many young adult Haitian immigrant students (YAHIS) move to the United States

hoping to achieve better lives. This growing population faces many challenges when

acculturating to a new country and educational system. Some obstacles include

inadequate family and social support, language barriers, limited education, distinct

cultural values, a lack of academic materials, a shortage of Haitian teachers, and

inadequate educational programs. These psychosocial factors often prevent Haitian

immigrants from succeeding in U.S. schools. This study explored YAHIS' experiences of

acculturation and education as they relate to these psychosocial factors. Qualitative

phenomenological techniques, guided by Adlerian theory, revealed the assumptions, …


Perceptions Of First-Time Antiguan And Barbudan Mothers Towards Breastfeeding And Weaning, Janelle Dion Charles-Williams 2018 Walden University

Perceptions Of First-Time Antiguan And Barbudan Mothers Towards Breastfeeding And Weaning, Janelle Dion Charles-Williams

Walden Dissertations and Doctoral Studies

Antigua and Barbuda, in the eastern Caribbean, is one of several countries with exclusive low breastfeeding rates and premature weaning. Researchers have demonstrated that babies exclusively breastfed for the first 6 months of life are better protected from childhood diseases and experience a better quality of life into adulthood, while early weaning is associated with morbidity and mortality. However, at 6 weeks postpartum, only 30% of Antiguan and Barbudan mothers are exclusively breastfeeding. Researchers have explained why mothers in general cease exclusive breastfeeding prematurely: insufficiency of breast milk, returning to paid employment, lack of social support; but an explanation specific …


Ancestry Rates Among The Latino Population In New York City, 1980 - 2015, Sebastian Villamizar-Santamaria 2018 Center for Latin American, Caribbean, and Latino Studies

Ancestry Rates Among The Latino Population In New York City, 1980 - 2015, Sebastian Villamizar-Santamaria

Center for Latin American, Caribbean, and Latino Studies

Introduction: This report investigates the trends in ancestry rates among the Latino population between 1980 and 2015 in New York City.

Methods: This study uses the American Community Survey PUMS (Public Use Microdata Series) of 1980, 1990, 2000, 2010, and 2015, released by the Census Bureau and reorganized for public use by the Minnesota Population Center, University of Minnesota, IPUMSusa, (http://usa.ipums.org/usa/index.shtml). In this report, ancestry is defined by the respondent’s self-reported ancestry and Latino group. For example, when someone reported they were Puerto Rican and their ancestry as a single category (“Puerto Rican”), they were classified as Puerto Rican-Only ancestry. …


Risk Of Unintended Pregnancy In Latina Young Adults: The Effect Of Gender Role Beliefs, Acculturation, And Depression, Jessica Block 2018 Old Dominion University

Risk Of Unintended Pregnancy In Latina Young Adults: The Effect Of Gender Role Beliefs, Acculturation, And Depression, Jessica Block

Psychology Theses & Dissertations

This study investigated the effect of Latina gender role beliefs, or marianismo beliefs, on risk for unintended pregnancy by examining contraceptive method use in Latina young adults. Acculturation and depression were also examined as moderators of the association between marianismo and contraceptive method choice, as well as separately for their effects on contraceptive use. Unmarried, nulliparous Latina women aged 18-24 (N = 142) were recruited through online social media platforms. Data were collected in the United States in July 2017. Logistic regression analyses were performed to distinguish between women who utilized more effective v. less effective contraceptive methods in the …


School Day Extension And Female Labor Supply: The Case Of The Dominican Republic, Patricia Mones 2018 University of Kentucky

School Day Extension And Female Labor Supply: The Case Of The Dominican Republic, Patricia Mones

MPA/MPP/MPFM Capstone Projects

Since 2012 the Dominican education authorities have been transitioning the schools from a four-hour to an eight-hour per day schedule. As time spent in school is a proxy of childcare, the extension translates into a childcare cost reduction for participating families. Considering the long-studied relationship between childcare costs and mothers’ labor decisions, this study explores the effect of the implementation of the new school schedule on female labor supply both to the extensive and to the intensive margins in the Dominican Republic. Results suggest higher shares of students attending the new schedule within a municipal district are associated with a …


Under Pressure: Explaining Backlash Against Civil Society In The Andean Community, Noah Anders Levine 2018 Pomona College

Under Pressure: Explaining Backlash Against Civil Society In The Andean Community, Noah Anders Levine

Pomona Senior Theses

In this thesis, I consider the trend of increasing backlash against civil society around the world. I focus on Ecuador and Peru, both democratic countries that have placed restrictions on NGOs receiving foreign funding. I examine both countries in terms of changes over time in the regulatory environment for NGOs. I ask: What factors motivated these changes? I analyze the countries with respect to three possible explanations: defending sovereignty against foreign powers, stifling internal dissent, and seeking rents. In answering this question, I draw upon the laws in question, press releases, and news reports as well as interviews with NGO …


An American Hugo Chávez? Investigating The Comparisons Between Donald Trump And Latin American Populists, Charlotte Blair Harris 2018 University of New Hampshire, Durham

An American Hugo Chávez? Investigating The Comparisons Between Donald Trump And Latin American Populists, Charlotte Blair Harris

Honors Theses and Capstones

Following the 2016 presidential election of populist outsider Donald Trump, several think pieces throughout the popular press conjectured a comparison between Trump and former Venezuelan president Hugo Chávez. Citing their populist rhetoric, brash and coarse sense of humor, and shared propensity for fiery tirades against the press, these articles made foreboding predictions about the status of American democracy. However, these short and sometimes anecdotally-based opinion pieces failed to acknowledge several important differences between Trump and Latin American populists like Chávez. This paper will address this gap in understanding by evaluating the comparison from an academic perspective. Through in-depth case studies …


You've Got A Friend In Me: The Effects Of Lgbtqia+ Legislators On Same-Sex Partnership Rights In Latin America, Danica Genners 2018 The College of Wooster

You've Got A Friend In Me: The Effects Of Lgbtqia+ Legislators On Same-Sex Partnership Rights In Latin America, Danica Genners

Senior Independent Study Theses

Scholars have debated how descriptive representation might operate as a vehicle for furthering minority rights. Rarely discussed in this literature is the role that the election of LGBTQIA+ politicians can have on overall approval of LGBTQIA+ rights within a country. This study aims to identify the various effects that LGBTQIA+ sexual minority federal representatives in Latin America have on public opinion on pro-LGBTQIA+ policies. Using a multi-year, cross-national survey of eleven Latin American countries my study tests whether the election of a LGBTQIA+ representative is related to more progressive views on same-sex marriage. This study finds that the election of …


Marianismo Beliefs, Ethnic Identity Commitment, And Acculturative Stress Among Recent Latina Young Adult Immigrants, Lauren E. Dasen 2018 University at Albany, State University of New York

Marianismo Beliefs, Ethnic Identity Commitment, And Acculturative Stress Among Recent Latina Young Adult Immigrants, Lauren E. Dasen

Legacy Theses & Dissertations (2009 - 2024)

Because young adult, Latina/o immigrants encompass a rapidly growing minority group in the U.S., there is need for empirical literature focusing on their mental health and the ways in which it relates with identity and culture. The primary aim of the present study was to examine the relations among dimensions of marianismo beliefs and indices of acculturative stress as moderated by ethnic identity commitment among recent Latina young adult immigrants.


Three Methodological Innovations In Race And Ethnicity Research, Jeffrey Napierala 2018 University at Albany, State University of New York

Three Methodological Innovations In Race And Ethnicity Research, Jeffrey Napierala

Legacy Theses & Dissertations (2009 - 2024)

This dissertation examines topics related to racial and ethnic diversity through three essays. Each essay takes a new perspective on a current issue in the literature and utilizes a unique statistical methodology to address that issue. The first essay uses the Monte Carlo Simulation Method to develop a measure of segregation for the ACS and uses it to assess whether the ACS is useful for measuring segregation in places with different sizes. The second essay considers whether a relatively unexplored factor, genetics, is correlated with migration. This perspective broadens our understanding of why migration occurs and is perpetuated over time. …


Corruption: Brazil's Everlasting Parasite, Patricia Vilhena 2018 University of Central Florida

Corruption: Brazil's Everlasting Parasite, Patricia Vilhena

Honors Undergraduate Theses

The purpose of this thesis is to explore corruption in Brazil, how it has endured for so such a long period, and the effects it has in the country. Understanding the history of Brazil, how the government was established, and how the branches operate is crucial to comprehend the rooting causes of the Brazilian corruption. The focus is not just about what corruption is and the effects it has on education, economy, and infrastructure, but also on the factors that contributed to its expansion and the circumstances that allowed it to sustain until today. Brazil is a country known for …


Birds Of Passage No Longer? The Mexican Population Of New York City, 2000 - 2015, Guillermo Yrizar Barbosa 2018 Center for Latin American, Caribbean, and Latino Studies

Birds Of Passage No Longer? The Mexican Population Of New York City, 2000 - 2015, Guillermo Yrizar Barbosa

Center for Latin American, Caribbean, and Latino Studies

Introduction: This report examines the Mexican origin population in New York City in 2000, 2005, 2010, and 2015.

Methods: This report is based on US Census Bureau’s Public Use Microdata Series (PUMS) data for 2000, 2005, 2010, and 2015 organized and released by IPUMS USA at the Minnesota Population Center of the University of Minnesota. The author is very thankful to Averi Giudicessi for providing research support and editorial assistance to complete this report.

Results: The Big Apple’s Mexican origin population increased consistently from approximately 195,000 in 2000 to 376,000 in 2015. Mexicans retained their position as the third largest …


Truth And Reconciliation Commissions And The Search For Justice: A Comparative Study Of Chile, Argentina And Guatemala, Pastor Jose Arroyo 2018 Claremont McKenna College

Truth And Reconciliation Commissions And The Search For Justice: A Comparative Study Of Chile, Argentina And Guatemala, Pastor Jose Arroyo

CMC Senior Theses

During the mid to late 1900s many Latin American countries found themselves under the rule of violent military regimes and in civil war. The purpose of this paper is to discuss the atrocities committed in the late 20th century throughout Latin America and to discuss the ways in which these societies, affected by state violence, were able to overcome the past. In this paper, I will look at the purpose of truth and reconciliation commissions and their outcomes in Chile, Argentina, and Guatemala in order to find some similarities and compare and contrast the successes and failures of the different …


Navigating Risks Across Borders: The Lived Experiences Of Central American Women Migrants, Carla Angulo-Pasel 2018 Wilfrid Laurier University

Navigating Risks Across Borders: The Lived Experiences Of Central American Women Migrants, Carla Angulo-Pasel

Theses and Dissertations (Comprehensive)

The journey for ‘unauthorized’ migrant women from the Northern Triangle of Central America (NTCA) through Mexico dangerous and violent. In hopes of achieving safe passage to the United States (U.S.), women migrants will have to navigate borders. In this dissertation, I use the concept of borders to reveal the gendered experiences of (im)mobility. I argue that navigating borders throughout the migratory journey is not simply about experiencing the risks and vulnerabilities associated with restrictive border enforcement policies and practices implemented by the nation-state. (Im)mobility for women migrants is equally about the boundaries and/or barriers that are created by oppressive systems …


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