Asian Studies Commons^™

Customer Satisfaction Index Of Singapore 2011: Q2 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the nation, sector, sub-sector, and company levels. Currently in its fifth year of measurement, the CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy both over time and across countries.

Modern Views Of Caste: The Pervasiveness Of Western Democratic And Christian Thought, Jaclyn Smith

Student Works

Within anthropology the study of India and her caste system has been vast. Caste in India is a complex hierarchical system that is foundationally grounded in Hinduism. Social mobility, marriage, daily habits and every aspect of life is affected by caste. India over the last two centuries has been occupied and built up by western invaders. This influence has combined to effect Indian cultural norms and daily life. When Indian constitution was established in 1950, provisions protecting against discrimination based upon caste, gender, age, etc. were put into effect.

"Motorbike Guide For Westerners": Entrepreneurial Development And The Creation Of A Cultural Tourism Product In Transitional Vietnam, Karl Russell Kirby

Masters Theses

Vietnam is undergoing economic transition from a command economy to an economy with greater market characteristics. Transition is fundamentally reshaping the country through economic liberalization and increased exposure to foreign markets. The Vietnamese are developing institutions necessary for market growth and international tourists are arriving in ever-larger numbers. This research project is a case study of businesses that provide guided motorbike tours and evaluates the businesses based on two criteria: as a study of institutional growth during economic transition and as an examination of tourism production through guide interpretation. The author interviewed and observed sixteen guides in Vietnam—from Dalat in …

The Singapore Town-Hall Meeting, Tan K. B. Eugene

Research Collection Yong Pung How School Of Law

Professor Eugene Tan forecasts what the Prime Minister might say in his National Day Rally speech. He predicts it will touch on the ecomomy, Presidential election and social cohesion, among other issues.

Let Presidential Hopefuls Have Their Say, Jack Tsen-Ta Lee

Research Collection Yong Pung How School Of Law

The announcement by the Presidential Elections Committee (PEC) of the prospective candidates who have been issued certificates of eligibility for the 2011 presidential election in Singapore makes interesting reading for what it does and does not say. The Committee’s decision-making process is also fairly opaque. It is submitted the rules governing the PEC’s task should be reviewed before the next election. At least, it is hoped future Committees will adopt as constitutional conventions the practices of granting hearings to applicants, announcing decisions well ahead of nomination day, and issuing full reasons.

Mr Gandhi’S Terror Sermon, Shubhankar Dam

Research Collection Yong Pung How School Of Law

No abstract provided.

The Performance Of Intercultural Communication: China's "New Face" And The 2008 Beijing Olympics, Patrick Shaou-Whea Dodge

Electronic Theses and Dissertations

This dissertation explores Chinese communication practices. I focus on the performance of intercultural communication and how the "New Face" of China was performed to the world and in day-to-day intercultural communication encounters during the 2008 Olympics. I analyze the Olympic Volunteer Training Manual as performative text as well as interviewed Beijing Olympic volunteers about their encounters with international visitors. Specifically, I discuss why the Olympics were a crucial moment for China to unveil its "New Face" to the world, what the "New Face" of China entails, and the reasons why China is in need of a new image on the …

Maritime Trade Evolutions And Port City Developments In Asia, X. J. Yang, Joyce M. W. Low, Loon Ching Tang

Research Collection Lee Kong Chian School Of Business

Historically, almost all goods transported worldwide have been carried by sea with the current estimate stands at approximately 90 percent by volume and 70 percent by worth. Maritime industry is an important economic sector as it has a direct impact on the prosperity of a region and/or city. This chapter presents a review on maritime trade evolution in Asia from the thirteenth centuries to the post-World War II, followed by an examination on the contemporary development of some major Asia ports. From the extant port literature, a list of factors affecting port competition and development is identified and reviewed. The …

A Road To Smarter Infrastructure In Asia, Curtis S. Chin, John A. Donaldson

Research Collection School of Social Sciences

China's infrastructure building program used to be the envy of the world, and in some respects it still is. Yet economists, investors and now China's own citizens are worried about diminishing returns, while incidents such as last month's Wenzhou high-speed rail crash raise questions about the durability of China's investments.

Communicating Crisis: How Culture Influences Image Repair In Western And Asian Governments, Yvonne Siew‐Yoong Low, Jeni Varughese, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Purpose: The purpose of this paper is to seek to understand the differences in image repair strategies adopted by two governments that operate in the Western and Asian societies when faced with similar crises. Design/methodology/approach: Textual analyses are presented of communication of Hurricane Katrina and Typhoon Morakot by the Taiwanese and US governments, respectively. Findings: Faced with similar accusations of slow response, the Asian culture, represented by the Taiwanese Government, used predominantly mortification and corrective action strategies. The Western culture, represented by the US Government, used predominantly bolstering and defeasibility and a mixed bag of other strategies such as shifting …

Labor Supply Responses To The 1990s Japanese Tax Reforms, Ken Yamada

Research Collection School Of Economics

The consumption-leisure choice model implies that an exogenous change in tax rates will induce a change in labor supply. This implication is expected to be important to labor supplied by secondary earners under a progressive tax system when spousal income alters effective marginal tax rates. This paper examines labor supply responses to the income tax changes associated with Japanese tax reforms during the 1990s. The results indicate that the hours-of-work elasticity with respect to the net-of-tax rate is 0.8 for married women.

The Elected Presidency In A New Normal, Tan K. B. Eugene

Research Collection Yong Pung How School Of Law

Asst Prof Eugene Tan shared his views on the outcome of the recently concluded Presidential Election and commented on the need for both the incoming President and the Government to evolve the office of the President in a manner that is in sync with Singaporeans' expectations.

The Transformation Of China’S Agriculture System And Its Impact On Southeast Asia, Phoebe Mingxuan Luo, John A. Donaldson, Qian Forrest Zhang

Research Collection School of Social Sciences

The increased role for agribusiness and larger scale production in China’s agricultural system is limited by China’s severe lack of arable land. The Household Responsibility System provides farmers a measure of power, hampering agribusiness from acquiring land needed for expansion. Some Chinese companies have sought cheaper and often more accessible land in nearby regions, including Southeast Asia. While such investments have the potential to deliver benefits, including increased productivity, structural constraints such as weak land ownership and environmental laws, highly unequal distribution of land and underdevelopment of peasant organizations prevent many poorer farmers from benefiting from these investments.

Rethinking The Rural-Urban Divide In China’S New Stratification Order, Qian Forrest Zhang

Research Collection School of Social Sciences

I use a Marxist framework centred on the mode of production to conceptually analyze the changing stratification structure in today’s China with a focus on the changing nature of rural-urban inequality. As the state-managed tributary mode of production, once dominant under socialism, is being gradually eclipsed by the reviving petty-commodity mode of production and the newly emerged capitalist mode of production, both of which are market-based and enable the transfer of surplus from labour to capital, a new set of mechanisms are creating and sustaining rural-urban inequality in China. Rural-urban inequality – although still significant in its magnitude – is …

《解決南中国海僵局需要新思维》 (New Thinking Is Necessary In Solving The South China Sea Stalemate). Singapore: Lianhe Zaobao, July 17, 2011., Zheng Wang

Zheng Wang

No abstract provided.

Oral History Interview With David Montgomery: Conceptualising Smu, David Montgomery

Oral History Collection

The interview covered: first involvement with SMU, business school dean, school re-organisation, faculty recruitment, Wharton School, balanced excellence, Centre for Teaching Excellence, first SMU graduates, conferences, future of tertiary education.

Biography:

Dean, Lee Kong Chian School of Business, SMU, 2003–2005

Professor David Montgomery served as the second dean of the Lee Kong Chian School of Business from 2003 to 2005. It was a period of rapid growth for the school—hiring faculty, building a research atmosphere, developing professional degrees, and continuing to make SMU better known in the academic community. Professor Montgomery is known for his use of the phrase 'balanced …

Holding To A Moral Compass Against The Pull Of Profits, Tan K. B. Eugene

Research Collection Yong Pung How School Of Law

Assistant Professor Eugene Tan writes that as Singapore society becomes more complex, our law schools cannot just produce good legal technicians but are challenged to produce lawyers who are innovators and can utilize the law creatively to produce effective and efficient outcomes, and solutions infused with social justice and fairness. Today, the first batch of SMU law students comprising 106 LLB and 17 Juris Doctor degree students graduates.

Explaining Contractual Remoteness In Singapore, Yihan Goh

Research Collection Yong Pung How School Of Law

The Singapore Court of Appeal (the Court of Appeal) has in MFM Restaurants Pte Ltd v Fish & Co Restaurants Pte Ltd rejected Lord Hoffinann's assumption of responsibility test (articulated in The Achilleas) to determine whether damages are too remote in a contractual claim. The Court of Appeal, however, retained assumption of responsibility as a concept to explain the orthodox test for remoteness as embodied in Hadley v Baxendale. To that extent, it expressly accepted Lord Hoffmann's approach in The Achilleas in so far as the concept of assumption of responsibility is already incorporated or embodied in both limbs of …

The Lines Are Starting To Blur, Tan K. B. Eugene

Research Collection Yong Pung How School Of Law

Eugene Tan, Assistant Professor of Law at SMU, argues that the public service and civil society are beginning to collaborate more. This co-creation creates better quality solutions that benefit society as a whole.

The Incompatibility Of Materialism And The Desire For Children: Psychological Insights Into The Fertility Discrepancy Among Modern Countries, Norman P. Li, Lily Patel, Daniel Balliet, William Tov, Christie N. Scollon

Research Collection School of Social Sciences

We examined factors related to attitudes toward marriage and the importance of having children in both the US and Singapore. Path analysis indicated that life dissatisfaction leads to materialism, and both of these factors lead to favorable attitudes toward marriage, which leads to greater desire for children. Further analysis indicated this model"We examined factors related to attitudes toward marriage and the importance of having children in both the US and Singapore. Path analysis indicated that life dissatisfaction leads to materialism, and both of these factors lead to favorable attitudes toward marriage, which leads to greater desire for children. Further analysis …