Asian Studies Commons^™

Cultural Capital Schemes In Asia: Mirroring Europe Or Carving Out Their Own Concepts?, David Ocon

Research Collection School of Social Sciences

Despite bearing similar names and sharing certainaims, the implementation of the CulturalCity/Capital initiative in Europe and in the sub-regions of Southeast andNortheast Asia has been substantially dissimilar. In Europe, the annual EuropeanCity of Culture (ECOC) status commonly constitutes an opportunity toshowcase the best of the arts and culture of the host city, and counts on thesupport of sizable public funding. In Southeast Asia, the initiative scarcelyreceives any public or regional funds and the understanding of what thedesignation means varies widely from country to country. In Northeast Asia,regional diplomacy is one of the main motivations for initiating the scheme. This paper …

Harnessing The Potential Of The Indonesian Diaspora, Charlotte Setijadi

Research Collection School of Social Sciences

In this article, I examine recent issues and developments in Indonesian diaspora activism, including the progress of long-standing requests such as changes to the dual citizenship law. I then discuss some of the ways in which the Indonesian government may harness the potential of its diaspora in the future, especially since overseas Indonesians are now wealthier, more mobile, and better connected than ever before. I argue that the case study of the Indonesian state’s growing relationship with its diaspora can enrich our understanding of how Southeast Asian countries are cultivating better and more beneficial relationships with their diaspora communities.

Unequal Tourism Growth In An Alpine Lake Zone: Varied Responses In Na Communities, Tami Blumenfield, Siobhán M. Mattison, Mary K. Shenk

Asian Studies Publications

While tourism studies scholars debate the impact of tourism on indigenous people living in relatively remote areas, individuals, villages, government units and companies all over China are cashing in on these areas’ appeal to the newly affluent touring class.

Collective Memory Of Past Human Rights Abuses-South Korea, Ñusta Carranza Ko

Biennial Conference: The Social Practice of Human Rights

The discourse on transitional justice by academics and practitioners center upon a common understanding of the importance of truth-seeking or truth-telling, reparations, prosecutions, and other institutional reforms in addressing a state’s past abuses. Policies of memorialization complement these processes of transitional justice, with the production of collective memory and history that helps transitioning states from authoritarian pasts toward reconciliation.

This study builds on the growing interest in memory initiatives by bringing to light the integral and "visible" role memory practices have played in truth-seeking and reparations processes. Particularly, it focuses on the building of collective memory integrated in truth commission …

Ordinary 'Worthiness': Sex Work, Police Raids, And Human Rights Violence In Sonagachhi, Simanti Dasgupta

Biennial Conference: The Social Practice of Human Rights

Based upon ethnographic research with Durbar Mahila Samanwaya Committee (DMSC), a grass-roots sex workers organization in Sonagachhi, the iconic red light district in Kolkata, India, this paper explores the relationship between police raids and human rights violation. It especially focuses on the nature of violence initiated by the construction of “corrupt” evidence to justify a raid, which in this case is not solely a state initiative; the police usually work in tandem with other rescue missions such as the International Justice mission (IJM). The raid involves a practice and a narrative commonly referred to by both the police and the …

Customer Satisfaction Index Of Singapore 2017: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s eleventh year of measurement.

Paying It Forward, Joshua Sim

Research Collection Institute of Service Excellence

Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.

Creating Meaning In Work, Eunyce Yap, Joanna Lam

Research Collection Institute of Service Excellence

Eunyce Yap and Joanna Lam, Founders of fashion label, Love & Bravery, tell us why there should always be more to business than just the bottom line.

It Takes Two, Faye Sit, Ernest Ting

Research Collection Institute of Service Excellence

Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.

The Future Of Local Food, Eng Su Lee

Research Collection Institute of Service Excellence

Restaurateurs Lee Eng Su and Lee Chan Wai share their views on Singapore’s hawker food culture and how they want to change Singapore’s food industry.

Serendipitous Stylings, Yi Lian Ng

Research Collection Institute of Service Excellence

Multihyphenate Yi Lian Ng reflects on her seemingly radical career change and life as a florist, freelance writer and stylist, and accidental entrepreneur

How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda

Research Collection Institute of Service Excellence

Selma Bamadhaj and Nur Rulhuda of Lully Selb school us in the importance of personalised service and turning customers into friends.

Creating A Great Workplace For All Singapore: First Steps For Business Leaders, Richard R. Smith, Benjamin Ho

Research Collection Lee Kong Chian School Of Business

In a highly competitive business world, the pressure for bottom-line results can be intense – sometimes at the expense of a positive workplace environment. Yet, it seems there are organizations that not only do well, but also have people who trust their leaders, possess deep pride in their work and organizations, and take genuine pleasure in working with their colleagues.

Global Garbage Cans: Towards Better Household Hazardous Waste Management In Asia's Developing Countries, Kustini Lim-Wavde, Robert J. Kauffman

Asian Management Insights

Towards better household hazardous waste management in developing countries in Asia.

From Rags To Riches: Following The East Asian Blueprint By Governments And Firms, Shantanu Bhattacharya

Asian Management Insights

What governments and firms should know before following the East Asian blueprint.

The Sustainability Edge: Driving Top-Line Growth With Triple-Bottom-Line Thinking, Jagdish Sheth, Suhas Apte

Asian Management Insights

How to drive top-line growth with triple-bottom-line thinking.

Constant Vigilance And The Fork In The Road, Philip Charles Zerrillo

Asian Management Insights

Once upon a time, liberty was the ‘desired end result’ of constant vigilance. But in our fluid era of disruption, even this noble sentiment has been upended.

Offences Against Foreign Domestic Workers In Singapore: Vindicating The Victim’S Right To Dignity, Benjamin Joshua Ong

Research Collection Yong Pung How School Of Law

The High Court of Singapore recently increased the sentences of two employers who had starved their foreign domestic worker, causing serious physical injury. In so doing, the court affirmed the victim’s right to human dignity despite the relative leniency of the charge. This case prompts reflection not only on the vulnerability of foreign domestic workers and the courts’ role in protecting their basic dignity, but also on the prosecutors’ role in framing charges that accurately and completely reflect the infringement of rights.

Heineken's Acquisition Of Asia Pacific Breweries: Accounting For Business Combinations And Ownership Interests, Pearl Hock Neo Tan, Chu Yeong Lim

Research Collection School Of Accountancy

On July 20, 2012, Heineken, a Dutch brewery offered S$5.125 billion (Singapore dollars; approximately US$4.1 billion) to buy Asia Pacific Breweries Ltd (APB; formerly, Malayan Breweries Limited) from its Singapore-based joint venture partner, Fraser and Neave, Limited. (F&N). At that point, Heineken and F&N had joint control over APB through the joint venture vehicle Asia Pacific Investments Pte Ltd (APIPL). Brewery business under the joint arrangement had moved on quite predictably from the time APB was formed in 1931. However, the calm changed to high drama when Thai Beverage, owned by one of Thailand's tycoons, made a bid for F&N …

Growing Together, Shannon Ong, Mike Foo

Research Collection Institute of Service Excellence

Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.