Business Commons^™

Directorio Y Gobierno Corporativo, Alfredo Enrione

Alfredo Enrione

No abstract provided.

Dialectic Inquiry: Does It Deliver? A User Based Research Experience, James R. Seligman

James Seligman

This paper introduces Dialectical Enquiry (DI) as a research method used in the study of customer /student experience and its management (CEM) in not for profit as higher education. The (DI) method is applied to senders, receivers of the customer experience across six English universities were staff, and students were interviewed to gather real world data using an imposed dialectical structure and analysis. By conducting sixty interviews from the actors involved in the sending and receiving of customer experience an extensive data base was developed using NVivo 8, note taking and collection of communication materials. Hence, the enquiry was grounded …

Loyalty Influencing Factors Of Business E-Commerce On University Students, James R. Seligman

James Seligman

This paper reports a study on loyalty influencing factors of business e-commerce on university students. As a new medium, the Internet has brought a revolution to communication among human beings, which facilitates the dramatic development of e-commerce that has attracted many customers and has a huge potential customer market. University students, are an indispensable part of this medium, their loyalty would exert profound influence on the sound development of this market, making it important to research college student e-loyalty.

To be more specific, this paper sets out to do the following:

To provide a review research on customer loyalty and …

Creating Value In Education Marketing, James R. Seligman

James Seligman

Purpose of this paper is to systematically review and explore the nature of marketing in education (HE) and consider the creation of value through the co-creation process. The objectives of the review were to: collect, document, scrutinise and critically analyse the current research literature on value elements in marketing and how co-creation between the sender (school) and receiver (student) co-create; to establish the scope of education marketing; to identify gaps in the research literature, and make recommendations for further research in this field. The approach for this study entailed extensive searches of relevant business management and education databases on value …

Public Policy Implementation Innovation; Mapping New Models Of Implementation Involving Third Sector Organisations, Thomas Dick, Ben Farr-Wharton, Kerry Brown, Neal Ryan

Thomas Dick

No abstract provided.

Review Of Solomon Islands’ Policies And Programs To Promote Private Sector Development And Small Business, Deogratias Harorimana Sr

Dr Deogratias Harorimana

Solomon Islands is a nation with vast resources with huge potential to excel economically if proper business atmosphere is provided for both private sector development and small and medium enterprises entrepreneurship. Conducive policies that, not only, a mere statement but is broken down to workable strategies with quantitative expected outcome with a strong mentoring mechanism is very important. Previous governments have continuously ignored the importance of having small business policies until lately when NCRA government came up with a set of policies that strategically addresses the significance of small and medium businesses. However, notwithstanding foreign investment is very important in …

A Comparison Of Anti-Manipulation Rules In U.S. And Eu Electricity And Natural Gas Markets: A Proposal For A Common Standard, Shaun D. Ledgerwood, Dan Harris

Shaun D. Ledgerwood

In this paper, we describe the development and current status of anti-manipulation rules as they apply to wholesale electricity and natural gas markets in the United States and the European Union, including the institutions that are responsible for overseeing these rules. We then compare and contrast these jurisdictions to discuss similarities, differences, and potential gaps in coverage within and across their internal markets. We note that while the behavior prohibited by the U.S. and EU statutes is remarkably similar, there is in fact no common standard for defining market manipulation. The absence of a common EU/U.S. framework for examining manipulative …

Product Involvement And Brand Loyalty: Revisiting The Relationship Between The Two Constructs, Polymeros Chrysochou, Athanasios Krystallis

Polymeros Chrysochou

No abstract provided.

Analysis Of Economical Project Development Of Land Fuel Storage In Oil & Gas Upstream Industry” Case Study Gasoline Filling Depot In Jambi Province, Dr. Zulkifli Rangkuti

Zulkifli Rangkuti

No abstract provided.

Why Do U.S. Securities Laws Matter To Non-U.S. Firms? Evidence From Private Class-Action Lawsuits, Amar Gande, Darius P. Miller

Amar Gande

A continuing controversy is whether U.S. securities laws are enforced against foreign firms, since public enforcement actions by the SEC are infrequent and often result in insignificant penalties. We examine private enforcement actions of U.S. securities laws and find that 269 securities class-action lawsuits were filed against foreign firms from 1996 to 2008. We document the severity of the penalties imposed on foreign firms and show that while firms paid a total of $9 billion to settle lawsuits brought against them, the monetary penalties levied by the market are even larger. During the three-day period surrounding the lawsuit filing date, …

Low Wage Earners And Low Wage Jobs In Greater Boston, Anneta Argyres, Brandynn Holgate, Susan Moir

Susan Moir

Anybody who has ever been employed can readily list the qualities of a good job. Some are easily identified factors, such as good wages, health benefits, paid sick and vacation time, and a pension plan. Others are harder to measure, such as job security, reasonable workloads, flexible work schedules, workplace safety and health, or being treated with respect. In either case, it’s clear that job quality is something to which every working person pays attention. We should also be concerned about job quality as a society. A society that is characterized by jobs with family sustaining wages and benefits will …

Influence Of Test Conditions And Examinee Behavior On Uit Reliability, Tracy Kantrowitz, Darrin Grelle, Thomas M. Cavanagh, Brett Frank

Thomas M. Cavanagh

Training Older Adults: The Effect Of Stereotype Threat And Metacognitive Prompts, Thomas M. Cavanagh

Thomas M. Cavanagh

Globalization And Business Culture, John Hooker

John Hooker

Globalization is often associated with the idea that world cultures are homogenizing, but the reality is the opposite. We are seeing cultural deglobalization, for two primary reasons. One is that a multipolar world economy has replaced Western economic hegemony, and the new economies are succeeding in part by leveraging their peculiar cultural traits. This removes any incentive to Westernize and reinforces cultural differences that promote success. A second reason is that modern communication technology, far from homogenizing the world, accentuates cultural difference. These trends heighten the importance of knowing how to operate in diverse business cultures.

On The Demand Distributions Of Spare Parts, A A. Syntetos, M Z. Babai, Nezih Altay

Nezih Altay

Spare parts have become ubiquitous in modern societies, and managing their requirements is an important and challenging task with tremendous cost implications for the organisations that are holding relevant inventories. Demand for spare parts arises whenever a component fails or requires replacement, and as such the relevant patterns are different from those associated with ‘typical’ stock keeping units. Such demand patterns are most often intermittent in nature, meaning that demand arrives infrequently and is interspersed by time periods with no demand at all. A number of distributions have been discussed in the literature for representing these patterns, but empirical evidence …

Design Of A Gps-Web Fleet Tracking Application, Djilali Idoughi, Abdenour Alliche, Karim Touloum

Professor Djilali IDOUGHI

We describe our ongoing research investigations aimed at developing a Location-Based System integrating web and Geolocation technologies. This article addresses main design issues of a GPS and web based application dedicated to the fleet and assets tracking system.

Sustainability And Innovation In The Business Enterprise, Chris D. Bellamy

Dr. Chris D. Bellamy

Sustainable entrepreneurs apply innovation that often intersects social, economical and environmental management theory. This paper identifies eight current research articles (published within the past five years) that identifies four major innovations or new technologies that demonstrate how sustainable entrepreneurs use roadmaps for future sustainable development. The research articles are used to define and describe each major innovation. The four techniques are ranked from 1-4, with 1 being the most important. The ranking are justified with reference to the research articles.

Il Professor Monti Bocciato In Economia, Mario Pianta

Mario Pianta

Organizing For Keeps: Building A Twenty-First Century Labor Movement, Kate Bronfenbrenner

Kate Bronfenbrenner

[Excerpt] In the last several years a great deal of discussion has taken place both inside and outside the labor movement about the need for American unions to organize massive numbers of unorganized workers. Who exactly this target workforce should be, ranging from low-wage contingent workers in home care, janitorial, or food service occupations, to the legions of unorganized clerical workers in business services, to the expanding professional and technical workforce in our "high tech" economy; to both skilled and unskilled production workers in the light manufacturing plants which have sprouted up across the South and rural Midwest, remains a …

An Investigation Of The Prevalence Of Quantitative Research Studies Within The Sociocultural Area Of Sport, Winston Wing Hong To

Winston Wing Hong To

This research study is to investigate if there is a prevalence of academic quantitative research studies within the sociocultural area of sport. Sociocultural of sport is defined by Harris (1989) in two levels, which were: "Suited Up Level": expressive meanings that sports have for people who encounter them, "Stripped Down Level": social structures within and beyond sport. Sociocultural of sport from her definition needs to encompass both levels when analyzing the cultural and social underpinnings of sport.

The research study looks to answer how much have sport sociologists used quantitative research methodology within their academic work within the sociocultural area …

Using The Fcb Grid To Evaluate A Failed Mental Health Levy: The Marketing Implications Of Stigma, Oscar T. Mcknight, Ronald Paugh, Steffi Liotta, Wenhui Jin

Oscar T McKnight Ph.D.

This research found that using the FCB Grid to develop and evaluate a mental health levy campaign has merit. Likewise, stigma has both positive and negative impact on a mental health levy. Introduced is the ‘STIGMA’ planning model to help mental health professionals pass a public mental health levy.

Examining The Use Of Focus Groups In Economic Development Initiatives, Oscar T. Mcknight, Ronald Paugh, Brian Nestor, Shawn Yambor

Oscar T McKnight Ph.D.

City officials often use focus groups in economic development. However, findings indicate that group dynamics can threaten validity when seeking consensus. Data suggest a strong rebound effect for participants to return to their earlier pre-focus group assessment beliefs. Introduced is the ‘BUCKS’ Planning Model for facilitating city economic development initiatives.

Understanding It Adoption And Consumption Within The Social Structure Of A Consumer's Economy, Sherman Ting, Linda Dawson, Chris Dubelaar

Associate Professor Linda Dawson

Research into adoption, acceptance and consumption of Information Technology (IT) within its diffusion cycle has been extensively studied in Information Systems (IS) and marketing. However, research often focused too narrowly on technology adoption rates and drivers leading to technology adoption and acceptance. This paper discusses how understanding the social structure of a consumer’s economy, a consumer’s portfolio of capital resources, can reveal the individual’s approach and experiences towards technology adoption and consumption present and future. It provides a novel multi-disciplinary and practical approach into understanding the technology consumer by looking at how economic, cultural, social, educational, technological and political capital …

Doing It Tough: Factors Impacting On Local E-Government Maturity, Peter Shackleton, Linda Dawson

Associate Professor Linda Dawson

As growing numbers of citizens seek to use the Internet to do business, governments across the world have moved into the area of electronic service delivery. For the last decade significant advancements have been made in the area of e-Government. Today, e-Government is often assumed to be well-established. However, ongoing support is often missing, particularly at the local government level. The multi-level nature of government often means that citizens are frustrated when accessing services that span many levels of bureaucracy. This paper describes an empirical study which explores the factors influencing local e-government maturity and identifies the barriers, enablers, priorities …

From Dog Licenses To Democracy: Local Government Approcahes To Eservice Delivery In Australia, Peter Shackleton, Julie Fisher, Linda Dawson

Associate Professor Linda Dawson

Municipal councils worldwide are recognizing the need and value of the Internet to deliver information and services. The move to e-Government in Australia and across the world has been prompted by factors such as government reform and the need to reduce cost, and to improve the efficiency and effectiveness of service delivery. Only recently, however, have there been more significant moves towards local e-Government in many countries. This research paper reports on the progress local governments in Victoria, Australia have made towards e-Government implementation. The paper provides a background to types of electronic information and services provided by local government …

Rqf Publication Quality Measures: Methodological Issues, John W. Lamp, Simon K. Milton, Linda Dawson, Julie Fisher

Associate Professor Linda Dawson

The Research Quality Framework uses Thomson-ISI citation benchmarks as its main set of objective measures of research quality. The Thomson-ISI measures rely on identifying a core set of journals in which the major publications for a discipline are to be found. The core for a discipline is determined by applying a nontransparent process that is partly based on Bradford’s Law (1934). Yet Bradford was not seeking measures about quality of publications or journals. How valid then is it to base measures of publication quality on Bradford’s Law? We explore this by returning to Bradford’s Law and subsequent related research asking …

Understanding It Adoption And Consumption Within The Social Structure Of A Consumer’S Economy, Sherman Ting, Linda Dawson, Chris Dubelaar

Associate Professor Linda Dawson

Research into adoption, acceptance and consumption of Information Technology (IT) within its diffusion cycle has been extensively studied in Information Systems (IS) and marketing. However, research often focused too narrowly on technology adoption rates and drivers leading to technology adoption and acceptance. This paper discusses how understanding the social structure of a consumer’s economy, a consumer’s portfolio of capital resources, can reveal the individual’s approach and experiences towards technology adoption and consumption present and future. It provides a novel multi-disciplinary and practical approach into understanding the technology consumer by looking at how economic, cultural, social, educational, technological and political capital …

Defining The Mobile Work Domain, Linda Dawson, Julie Fisher, Helana Scheepers

Associate Professor Linda Dawson

There is increasing interest in the application of ubiquitous computing concepts to the use of mobile and wireless technologies in business. This paper presents the results of a conceptual study of the literature in ubiquitous and mobile computing and related areas. The outcome of the conceptual study is a context model of an identified Mobile Work Domain (MWD) which is focussed on mobile commerce and the use of new technologies and approaches to business processes in the workplace. This framework and context model comprises existing domains of activity and research, including electronic commerce, computer mediated communication and computer supported collaborative …

Does It Really Matter? First Impressions From A Company.S Web Site, Linda Dawson, Joze Kuzic

Associate Professor Linda Dawson

No abstract provided.

Modus Vivendi Of E-Business, Joze Kuzic, Julie Fisher, Angela Scollary, Linda Dawson, Milan Kuzic, Rod Turner

Associate Professor Linda Dawson

This paper reports on an investigation into relationships between challenges and success factors in e-business, from the perspective of the acknowledged benefits achieved by large organizations operating within the Australian context. To enable organisations to achieve benefits from e-business, it is imperative for companies to recognise challenges before them as well as to identify critical success factors necessary for their success. The outcome of the research reported in this paper is a key set of critical success factors, challenges and benefits that can be used as a modus vivendi to overcome problems by applying appropriate solutions in order to achieve …