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Rwanda National Customer Satisfaction Survey: Results And Conclusions, Deogratias Harorimana 2010 The University of the South Pacific

Rwanda National Customer Satisfaction Survey: Results And Conclusions, Deogratias Harorimana

Dr Deogratias Harorimana

It can be said that development practice requires more than financial and manpower inputs. Rwanda, in 1994 suffered a Genocide. The Society,collectively and under the leadership of His Excellence Paul Kagame the current elected President of Rwanda came together and designed strategies that would propel Rwanda to a Middle-Income, Private Sector Led Economy by the Year 2020.

In 2009, a client seating in one of the Hotels in a Suburb of Remera, in Kigali City, complained about poor service delivery he was experiencing from the waitress staff.Using his Blackberry message, the client forwarded an email to some of the RDB …


Flexible Computing Architecture For Real Time Skin Detection, Matthew P. Hornung 2010 Air Force Institute of Technology

Flexible Computing Architecture For Real Time Skin Detection, Matthew P. Hornung

Theses and Dissertations

In both the Air Force and Search and Rescue Communities, there is a current need to detect and characterize persons. Existing methods use red-green-blue (RGB) imagery, but produce high false alarm rates. New technology in multi-spectral skin detection is better than the existing RGB methods, but lacks a control and processing architecture to make them efficient for real time problems. We hypothesize that taking a minimalistic approach to the software design, we can perform image preprocessing, feature computation, and skin detection in real time. A number of applications require accurate detection and characterization of persons, human measurement and signature intelligence …


Real Time Fault Detection And Diagnostics Using Fpga-Based Architecture, Nathan P. Naber 2010 Air Force Institute of Technology

Real Time Fault Detection And Diagnostics Using Fpga-Based Architecture, Nathan P. Naber

Theses and Dissertations

Errors within circuits caused by radiation continue to be an important concern to developers. A new methodology of real time fault detection and diagnostics utilizing FPGA based architectures while under radiation were investigated in this research. The contributions of this research are focused on three areas; a full test platform to evaluate a circuit while under irradiation, an algorithm to detect and diagnose fault locations within a circuit, and finally to characterize Triple Design Triple Modular Redundancy (TDTMR), a new form of TMR. Five different test setups, injected fault test, gamma radiation test, thermal radiation test, optical laser test, and …


Using Decision Analysis To Select Facility Maintenance Management Information Systems, Marchello T. Graddy 2010 Air Force Institute of Technology

Using Decision Analysis To Select Facility Maintenance Management Information Systems, Marchello T. Graddy

Theses and Dissertations

Maintenance organizations, charged with preserving the built environment, are receiving a shrinking portion of an organization’s operational budget to do its job. It has been demonstrated through various studies that efficiencies can be gained by implementing a maintenance management information system (MMIS). However, with so many choices available, maintenance organizations often select the wrong system. This research effort used value-focused thinking decision analysis to create a model based on values from the Air Force Civil Engineer career field. Data for values and weights were collected from official documents and interviews. The resulting model is highly flexible, allowing the ultimate decision-maker …


Nato Human View Architecture And Human Networks, Holly A. H. Handley, Nancy P. Houston 2010 Old Dominion University

Nato Human View Architecture And Human Networks, Holly A. H. Handley, Nancy P. Houston

Engineering Management & Systems Engineering Faculty Publications

The NATO Human View is a system architectural viewpoint that focuses on the human as part of a system. Its purpose is to capture the human requirements and to inform on how the human impacts the system design. The viewpoint contains seven static models that include different aspects of the human element, such as roles, tasks, constraints, training and metrics. It also includes a Human Dynamics component to perform simulations of the human system under design. One of the static models, termed Human Networks, focuses on the human-to-human communication patterns that occur as a result of ad hoc or deliberate …


Random Approach To Optimization Of Overlay Public-Resource Computing Systems, Grzegorz Chmaj, Krzysztof Walkowiak 2010 University of Nevada, Las Vegas

Random Approach To Optimization Of Overlay Public-Resource Computing Systems, Grzegorz Chmaj, Krzysztof Walkowiak

Electrical & Computer Engineering Faculty Research

The growing need for computationally demanding systems triggers the development of various network-oriented computing systems organized in a distributed manner. In this work we concentrate on one kind of such systems, i.e. public-resource computing systems. The considered system works on the top of an overlay network and uses personal computers and other relatively simple electronic equipment instead of supercomputers. We assume that two kinds of network flows are used to distribute the data in the public-resource computing systems: unicast and peer-to-peer. We formulate an optimization model of the system. After that we propose random algorithms that optimize jointly the allocation …


A Self-Organizing Neural Architecture Integrating Desire, Intention And Reinforcement Learning, Ah-hwee TAN, Yu-Hong FENG, Yew-Soon ONG 2010 Singapore Management University

A Self-Organizing Neural Architecture Integrating Desire, Intention And Reinforcement Learning, Ah-Hwee Tan, Yu-Hong Feng, Yew-Soon Ong

Research Collection School Of Computing and Information Systems

This paper presents a self-organizing neural architecture that integrates the features of belief, desire, and intention (BDI) systems with reinforcement learning. Based on fusion Adaptive Resonance Theory (fusion ART), the proposed architecture provides a unified treatment for both intentional and reactive cognitive functionalities. Operating with a sense-act-learn paradigm, the low level reactive module is a fusion ART network that learns action and value policies across the sensory, motor, and feedback channels. During performance, the actions executed by the reactive module are tracked by a high level intention module (also a fusion ART network) that learns to associate sequences of actions …


A Graduate Education In Software Management And The Software Business For Mid-Career Professionals, Ray Bareiss, Gladys Mercier 2010 Carnegie Mellon University

A Graduate Education In Software Management And The Software Business For Mid-Career Professionals, Ray Bareiss, Gladys Mercier

Ray Bareiss

Given the unique nature of the software business, the faculty of Carnegie Mellon University’s Silicon Valley campus concluded that mid-career software professionals would be better served by a tailored master’s degree focusing on software management and more broadly on the business of software than by a typical MBA. Our software management master’s program integrates business, technical, and soft skills to prepare our students for technical leadership in their current companies or in entrepreneurial ventures. Our initial program built on the strengths of Carnegie Mellon’s world-class software engineering education. We targeted students working in large companies, engaged in large-scale enterprise software …


Coaching Via Cognitive Apprenticeship, Ray Bareiss, Martin Radley 2010 Carnegie Mellon University

Coaching Via Cognitive Apprenticeship, Ray Bareiss, Martin Radley

Ray Bareiss

At Carnegie Mellon’s Silicon Valley campus we employ a learn by- doing educational approach in which nearly all student learning, and thus instruction, is in the context of realistic, team based projects. Consequently, we have adopted coaching as our predominant teaching model. In this paper we reflect on our experience with the nature of teaching by coaching using a framework derived from Cognitive Apprenticeship, and explain how we employ the techniques it suggests in our teaching. We also discuss a range of instructional tensions that arise in teaching by coaching and present a survey of student attitudes regarding the effectiveness …


Coset: Cooperative Set Last Level Caches, Dongyuan Zhan, Hong Jiang, Sharad Seth 2010 University of Nebraska-Lincoln

Coset: Cooperative Set Last Level Caches, Dongyuan Zhan, Hong Jiang, Sharad Seth

CSE Technical Reports

The speed gap between processors and DRAM remains a crit-ical performance bottleneck for contemporary computer systems, which necessitates an effective management of last level caches (LLC) to minimize expensive off-chip accesses. However, because all sets in a conventional set-associative cache design are statically assigned an equal number of blocks, the LLC capacity utilization can drastically diminish when the cache actually exhibits non-uniform capacity demands across the sets. To reveal the wide exis-tence of set-level non-uniformity of capacity demand in real appli-cations, this technical report first establishes an accurate metric for measuring individual sets’ capacity demands by developing a group of …


Networking And Computing Infrastructure In Nevada: Current Status And Future Developments, Frederick C. Harris 2010 University of Nevada, Reno

Networking And Computing Infrastructure In Nevada: Current Status And Future Developments, Frederick C. Harris

2010 Annual Nevada NSF EPSCoR Climate Change Conference

12 PowerPoint slides Session 2: Infrastructure Convener: Sergiu Dascalu, UNR


Architecture And Usability Aspects Of Environmental Data Portals, Michael McMahon, Jr. 2010 University of Nevada Reno

Architecture And Usability Aspects Of Environmental Data Portals, Michael Mcmahon, Jr.

2010 Annual Nevada NSF EPSCoR Climate Change Conference

12 PowerPoint slides Session 2: Infrastructure Convener: Sergiu Dascalu, UNR Abstract: -Web Portal: A web site that acts as a starting point or gateway to Internet content, services, and information. Portals expose this information via a consistent set of visual elements and organizational constructs that improve the user experience and may relate, unify, or otherwise enhance the content. -Data Portal: A web site that acts as a starting point or gateway to Internet content, web/data services, and related information. Portals expose this information via a consistent set of visual elements and organizational constructs that improve the user experience and relate, …


Research Poster: Architecture And Usability Aspects Of Environmental Data Portals, Victor Ivanov 2010 University of Nevada Reno

Research Poster: Architecture And Usability Aspects Of Environmental Data Portals, Victor Ivanov

2010 Annual Nevada NSF EPSCoR Climate Change Conference

Research poster


Research Poster: Htsma: A Hybrid Temporal-Spatial Multi-Channel Assignment Scheme In Heterogeneous Wireless Mesh Networks, Yan Jin, Ju-Yeon Jo, Mei Yang, Yoohwan Kim, Yingtao Jiang, John Gowens 2010 University of Nevada, Las Vegas

Research Poster: Htsma: A Hybrid Temporal-Spatial Multi-Channel Assignment Scheme In Heterogeneous Wireless Mesh Networks, Yan Jin, Ju-Yeon Jo, Mei Yang, Yoohwan Kim, Yingtao Jiang, John Gowens

2010 Annual Nevada NSF EPSCoR Climate Change Conference

Research poster


Research Poster: Survey Of Environmental Data Portals: Features And Characteristics, David Walker 2010 University of Nevada, Las Vegas

Research Poster: Survey Of Environmental Data Portals: Features And Characteristics, David Walker

2010 Annual Nevada NSF EPSCoR Climate Change Conference

Research poster


Enterprise Development Policies And Capacity-Building In Science, Technology And Innovation (Sti)-Response To The Issue Note, Deogratias Harorimana 2010 The University of the South Pacific

Enterprise Development Policies And Capacity-Building In Science, Technology And Innovation (Sti)-Response To The Issue Note, Deogratias Harorimana

Dr Deogratias Harorimana

Enterprise Development, Investment and Business Climate are all important for economic growth. But what policies, strategies are needed to make economic growth a reality. The author has followed one of the World's fastest reformer and emerging nation in the Heart of Africa-Rwanda. The paper shares lessons and practical aspects related to building an entrepreneurial population, and building a government which is a facilitator of business climate


Post Silicon Clock Tuning System To Mitigate The Impact Of Process Variation On Performance, Kelageri Nagaraj 2010 University of Massachusetts Amherst

Post Silicon Clock Tuning System To Mitigate The Impact Of Process Variation On Performance, Kelageri Nagaraj

Masters Theses 1911 - February 2014

Optical shrink for process migration, manufacturing process variation and dynamic voltage control leads to clock skew as well as path delay variation in a manufactured chip. Since such variations are difficult to predict in pre-silicon phase, tunable clock buffers have been used in several microprocessor designs. The buffer delays are tuned to improve maximum operating clock frequency of a design. This however shifts the burden of finding tuning settings for individual clock buffers to the test process. In this project, we describe a process of using tester measurements to determine the settings of the tunable buffers for recovery of performance …


Explaining Cache Ser Anomaly Using Relative Due Avf Measurement, Arijit Biswas, Charles Recchia, Shubhendu Mukherjee, Vinod Ambrose, Leo Chan, Aamer Jaleel, Mike Plaster, Norbert Seifert 2010 SelectedWorks

Explaining Cache Ser Anomaly Using Relative Due Avf Measurement, Arijit Biswas, Charles Recchia, Shubhendu Mukherjee, Vinod Ambrose, Leo Chan, Aamer Jaleel, Mike Plaster, Norbert Seifert

Charles H Recchia

No abstract provided.


Survey Report On Training And Spending On Customer Care Services, Deogratias Harorimana Sr 2010 The University of the South Pacific

Survey Report On Training And Spending On Customer Care Services, Deogratias Harorimana Sr

Dr Deogratias Harorimana

In a bid to promote and develop good customer care service in various sectors of Rwandan economy, a survey was conducted to assess progress and trends on customer service capacity building. Although shortcomings are there, there have been efforts and registered trends across the country on service delivery front. Investment in Capacity Building IS happening in certain sectors but this is unevenly distributed. In 2008 companies had started recognizing the significance of good service and cultivate a good working environment and training. From 2009, there was a decline in investment in capacity building in front office and key service delivery …


Application Planning, Jochen Albrecht, Clare Davies 2010 CUNY Hunter College

Application Planning, Jochen Albrecht, Clare Davies

Publications and Research

No abstract provided.


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