Training and Development Commons^™

Work Sample Tests, Maggie Thompson, Megan Paul

Umbrella Summaries

What are work sample tests? Work sample tests are methods used to assess an individual’s ability to successfully perform a job. These tests require individuals to perform tasks that are physically and/or psychologically similar to those they would experience on the job (Schneider & Schmitt, 1986). Though much of the early use of work samples was to assess psychomotor skills for manual tasks like carpentry, electrical work, or welding (Robertson & Downs, 1989), more relevant examples include role plays, in-basket exercises, filing, and writing or typing exercises (Roth, Bobko, McFarland, & Buster, 2008). There are two primary categories of work …

A New Perspective To Measuring Employee Growth: Developing A Successful Aging At Work Scale, Stanimira K. Taneva, Georgi P. Yankov

Personnel Assessment and Decisions

The aging of the world’s population has become a grand societal challenge, which requires an urgent response from researchers, professionals, and the wider society. One way to respond to this challenge is by supporting individuals in sustaining longer and healthier working lives, that is, age successfully. Although the advantages of promoting and enabling successful aging at work have been widely acknowledged, no single instrument for measuring this construct has been published so far. We develop and test in three consecutive samples a two-dimensional successful aging at work scale. This novel instrument is rooted conceptually in the most recent theoretical developments …

Under Pressure: Decision Making In Aircraft Maintenance And The Role Of Gender, Stephanie Douglas Ph.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

In aircraft maintenance, leaders are under near-constant pressure to maintain airworthiness. Every minute an aircraft cannot fly due to maintenance represents financial waste. Decisions are therefore made in a relatively quick fashion. A leader evaluates the situation, identifies a course of action and then communicates this message to a team of technicians. However, gender influences regarding leaders’ decisions can influence team members’ perceptions of those decisions.

The study will measure decision making methods of leaders in aircraft maintenance and the perceptions of the technicians. It informs how gender influences decision making from both the leader and follower perspective. The expected …

Outsourcing Aircraft Maintenance And Related Safety Implications, Rajee Olaganathan Ph.D., Mark Miller Ed.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

The U.S aviation industry faced severe financial losses after the 9/11 incident. The financial loss that occurred between 2000 and 2009 in the U.S. alone was $54 billion dollars. One of the operational strategies adopted by air carriers to overcome this hurdle was to outsource aircraft maintenance. Initially, this was accomplished in both home and off-shore locations. Unionized labor relations in the US ultimately forced these organizations to outsource to non-unionized labor sources in foreign countries. However, due to the upsurge in accidents and incidents that resulting from maintenance failures, the concept of outsourcing maintenance became a subject of debate …

Training And Experience Evaluations, Kate Stephenson, Megan Paul

Umbrella Summaries

What are training and experience evaluations? Training and experience (T&E) include previous work and volunteer experience, education or other training, and credentials (Schneider, 1994). Evaluations of T&E are often included in employee selection procedures to screen and rate applicants based on information provided on resumes, applications, or other documents. These evaluations attempt to identify future successful employees by examining and applying systematic, judgment-based ratings to this information (McDaniel, Schmidt, & Hunter, 1988). The idea behind T&E evaluations is that past behavior is a good predictor of future behavior, and people with experience are more committed and motivated to perform well …

Integrating Aviation Technology, Emergency Services, And Human Resilience: Considerations From Social Scientists, Chelsea A. Lenoble Ph.D., Joel M. Billings Ph.D., Allison A. Kwesell Ph.D., Ray H. Chang Ph.D.

National Training Aircraft Symposium (NTAS)

Unmanned aerial systems (UAS) have a range of applications within the field of disaster response. This presentation offers a novel framework of psychosocial considerations designed to advance UAS and disaster management integration. Social scientists highlight important challenges to the effective integration of three primary entities: UAS, the team of teams that responds to disasters, and populations affected by disasters.

The presentation adopts an emerging theoretical perspective on the intersection between UAS capabilities and disaster phases and extends it by bringing necessary attention to social science issues. Specifically, the framework outlines psychosocial considerations and areas of improvement for preparation (training), response …

The Impact Of An International Aviation Leadership Development Program On Organizational Effectiveness, Stephanie Douglas Ph.D., Daisha M. Merritt Ph.D., Robin Roberts D.Mgt.

National Training Aircraft Symposium (NTAS)

Leadership development is critical for organizational progress. Leaders who are strong in operations and talent management maximization are a strength to organizational effectiveness (Andenoro et al., 2015). An organization's leadership performance can be a differentiator in competitive advantages for the firm and used to leverage employee productivity (Gentry et al., 2014; Kark, 2011, Van Velsor et al., 2010). There is an urge for more of an emphasis on developing systemic leadership, observing the importance of looking at not only development of the individual leader but also the collective leadership capacity among all employees to address the increasing complexities and needs …

Adversity: Its Affect On The Resilience Of Female Pilots, Linda M. Pittenger D.Mgt., Stephanie Douglas Ph.D.

National Training Aircraft Symposium (NTAS)

Women are one of the solutions to alleviating the pending pilot shortage. Becoming a pilot needs to appeal to women. Resilience plays an important role in determining whether women in male-dominated career fields will pursue or abandon their careers. The pilot profession is dominated by masculine beliefs, values and perceptions creating an organizational culture adverse and challenging to women.

The study objective was to explore the influence of adversity on female pilots and its effect on resiliency. In our sample of 1,499 female pilots, we found lower resiliency levels as compared to a general U.S. sample. Additionally, statistically significant differences …

Examining Uas Employment Expectations And Requirements, Brent A. Terwilliger Ph.D., Ryan J. Wallace Ed.D., Matthew P. Earnhardt Ph.D.

National Training Aircraft Symposium (NTAS)

Unmanned aircraft system (UAS) technology is radically changing how organizations, such as government agencies, non-profit corporations, and companies, apply aviation resources. Unmanned aviation is supporting improved efficiency, expanded capability, and heightened reliability through an increasing number of uses relating to: a) research and development and training-education, b) event filming, c) industrial, utility, and environmental projects, d) real estate, e) construction activities, f) agricultural, g) press and media, and h) state/local emergency services. The increasing application, and subsequent operational growth, is occurring in response to maturing technology, refined operational management and permissibility, innovative concept development, demonstrated capability, enhanced supportability, and the …

Recognizing Potential Cyberspace Warriors Through The Use Of Suspicion Propensity Index, Meghan G. Strang

Theses and Dissertations

The Air Force currently suffers from excessively high attrition rates in the cyberspace career. The field is currently aiming to develop an entrance examination for the career, striving to improve personnel selection and decrease these high attrition rates. The attribute of suspicion is a key focus of the preliminary examination development, theorizing that it is a potential indicator present among competent cyber operators. This research makes use of the Suspicion Propensity Index (SPI), a reliable measure of one’s tendency to be suspicious, along with the highly cited Mayer’s trust questionnaire in order to compare the attributes that appear in successful …

Undergraduate Pilot Training Attrition: An Analysis Of Individual And Class Composition Component Factors, Christina M. Akers

Theses and Dissertations

The Air Force is working hard to reduce the shortage of nearly 2,000 pilots that threatens the Air Force’s core mission. Officials have focused on increasing retention and training throughput. Despite this, the first Pilot Training Next class graduated in August of 2018 with 13 of the initial 20 students (65.5% graduation rate). The purpose of this research is to explore attrition reduction by understanding how class composition of individual abilities and personalities affects the class graduation rate. Using AFOQT scores, SDI+ scores, PCSM scores, flight hours, and college GPAs, correlations were studied and a simple linear regression was run …

Situational Judgment Tests, Megan Paul

Umbrella Summaries

What is a situational judgment test? A situational judgment test (SJT) is a hiring tool that measures knowledge, skills, abilities, and other characteristics by assessing test takers’ responses to various job-related situations. They are typically administered in paper-and-pencil or video format, and each item presents a scenario and various potential responses or actions to take. Instructions tend to fall into one of two categories: knowledge or behavioral tendency. Knowledge instructions require judgments about the efficacy of different options, and they ask test takers to choose, for example, the best option, the best and worst option, or the most effective option. …

Realistic Job Previews, Michelle Graef

Umbrella Summaries

What is a realistic job preview? A realistic job preview (RJP) is a strategic organizational communication designed to provide job candidates with positive and negative information about the job and the organization, for the purpose of influencing employee perceptions, attitudes, job performance, and ultimately, retention. Although the first published examples of organizations providing realistic information to job candidates or new employees appeared in the 1960s, Wanous (1973) is credited with popularizing the term. An RJP should be based on a thorough diagnosis of the job and the organization, so that the content of the preview targets the relevant information that …

Coach Ohio- The View From The Site Implementation Manager, Vincent Ciola

Other QIC-WD Products

Vincent Ciola: I am the Site Implementation Manager in Ohio for our QICWD initiative, Coach Ohio, and work for the Ohio Department of Job and Family Services. Ohio is a county administered system, so I work with nine diverse counties on this project. It has been inspiring to see the dedication to the child protection workforce in each of these different places. I also work on Ohio’s improvement plan for round three of the Child and Family Services Review (CFSR). In that work, I focus on strategies to achieve comprehensive assessment and planning with all our families. I’ve been intrigued …

Broadskilling To Prepare Students For Future Work, Richard D. Busby

Publications & Research

Education professionals are concerned about quality of the education our youth receive. Corporations are concerned about having a prepared, skilled workforce as we face a sweeping digital transformation. Impact metrics vary, but there are clear themes about concerns of the emerging generation of workers (“will a robot take my job?”) and skills gaps. While corporate HR leans in on innovative recruiting, “upskilling” and “reskilling” initiatives, the opportunity for students is “Broadskilling” (i.e. career awareness, entrepreneurship, soft skills, adaptability, learning to learn, and befriending technology). Let’s engage in a practical discussion based on current data and share our experiences and stories.

Recruitment, Megan Paul

Umbrella Summaries

What is recruitment? Recruitment refers to efforts by organizations to make potential job candidates aware of job openings and influence whether they apply, maintain interest in the job until an offer is made, and accept an offer (Breaugh, 2008). Note that although applicants may be affected by strategies used to assess their qualifications and potential (e.g., interviews), those activities are not considered part of recruitment and will not be covered in this summary. Further details will be provided in the umbrella summary on employee selection. Why is recruitment important? The most obvious reason that recruitment is important is because vacancies …

Evaluation Of Unm's Parental Leave Policy, Julia Fulghum, Karlyn A. Edwards, Charlie Christian, Steven Verney, Lisa A. Marchiondo, Teagan Mullins

ADVANCE Reports

Experiences with UNM’s parental leave policy C215 have been evaluated using the ADVANCE 2018 Main Campus Faculty Climate Survey, a series of junior faculty interviews, and concerns brought to the ADVANCE leadership. Key findings are:

• Women and STEM faculty are more hesitant to use family-leave policies, and perceive greater disadvantage in using them than men and non-STEM faculty
• Sharing of information about, and implementation of, parental leave varies significantly between units
• The attitude of the department chair and senior faculty strongly influence the experience of faculty who use parental leave
• Appropriately implemented, the parental leave policy contributes to faculty recruitment …

Examining Managerial Coaching Dyads And The Developmental Learning Outcomes For Managers Serving As Coaches And The Reverse Coaching Behaviors Of Their Subordinate Coachees, Beth Adele

Human Resource Development Theses and Dissertations

Scholars and practitioners have acknowledged that managerial coaching has been linked to positive outcomes for the coachee and organization and have begun to examine the dual developmental outcomes for managerial coaches as well as the concept of reverse managerial coaching. The purpose of this study was to explore how the facilitation of learning (coaching) occurs within manager/employee dyads, such that the behaviors, beliefs, and learning outcomes for the “manager as coach” are identified when exemplary managers are engaged in coaching their respective employees. It also explored the behaviors, beliefs, and learning outcomes of managers’ respective employees, who may have also …

Texas Decreased Caseworker Turnover. The Qic-Wd Is Implementing And Testing Some Of Their Strategies And Building Evidence, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD is dedicated to building evidence. Foundational work in the early years of the Center included combing the literature from multiple fields (e.g., business, education, industrial-organizational psychology) to inform strategies to strengthen the child welfare workforce. In 2018, Casey Family Programs reported on how the Texas Department of Family and Protective Services (DFPS) reduced caseworker turnover by implementing multiple changes to system operations (How did Texas decrease caseworker turnover and stabilize its workforce?). This post discusses how the QICWD is working with eight other jurisdictions and building on what was learned in Texas. According to the report, Texas initiated …

Students’ Perceived Cultural Intelligence Outcomes Based On Their Participation In Undergraduate Courses That Embed Short-Term International Travel: A Case Study, Margaret Arrison Nolan

Graduate Theses & Dissertations

Cultural intelligence (CQ) refers to an individual’s capability to successfully adapt to new or unfamiliar cultural settings (Earley & Ang, 2003). The purpose of this study was to gain a holistic and comprehensive understanding of the phenomenon of CQ within the context of higher education pedagogy. This study explored undergraduate students’ perceived outcomes of CQ based on their participation in full semester courses that embedded short-term international travel (SIT). The researcher conducted a qualitative, phenomenological case study that explored, in depth, the nuances of students’ shared lived experiences in SIT, and how these experiences intersected with students’ perceived CQ outcomes …