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2000

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Articles 12151 - 12180 of 12378

Full-Text Articles in Social and Behavioral Sciences

Perbandingan Kepuasan Bekerja Di Antara Pegawai Dan Kakitangan Kementerian Perusahaan Utama, Roslan Mahmood Jan 2000

Perbandingan Kepuasan Bekerja Di Antara Pegawai Dan Kakitangan Kementerian Perusahaan Utama, Roslan Mahmood

Student Works (2000-2009)

Kajian ini memtokuskan kepada analisis data ke atas keseluruhan responden (responden pegawai dan responden kakitangan atau stat sokongan dikategorikan kepada satu kumpulan sahaja) dan analisis data melalui perbandingan responden (iaitu perbandingan di antara responden pegawai dan responden kakitangan atau stat sokongan). Bagi analisis data ke atas keseluruhan responden, kajian melihat kepada tahap kepuasan responden terhadap faktor kerja, taktor gaji, taktor kenaikan pangkat, taktor penyelia dan taktor rakan sekerja, tahap keseluruhan kepuasan kerja responden dan pandangan responden terhadap kepentingan taktor-taktor yang mempengaruhi kepuasan kerja.

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Persuasion In Thesis Writing, Faridah Noor Mohd. Noor Jan 2000

Persuasion In Thesis Writing, Faridah Noor Mohd. Noor

Student Works (2000-2009)

This study is an attempt to suggest that persuasion is employed in thesis writing . Based on the Social Constructionist Approach , the present study proposes that persuasion in thesis writing is implicit. This is in line with the demands of the academic community that expects scientific language to be objective. Both qualitative and quantitative analyses were conducted in the study. The major study is a qualitative analysis based on a corpus made up of fourteen (14) Master's theses that were randomly selected from the Arts and Science fields. Two quantitative analyses were also conducted on the corpus. The first …

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Reformasi Pentadbiran : Satu Analisis Persepsi, Pelaksanaan Kerja Dan Prestasi Di Jabatan Imigresen Malaysia, Noor Hasiah Sulaiman Jan 2000

Reformasi Pentadbiran : Satu Analisis Persepsi, Pelaksanaan Kerja Dan Prestasi Di Jabatan Imigresen Malaysia, Noor Hasiah Sulaiman

Student Works (2000-2009)

Reformasi pentadbiran: persepsi, pelaksanaan kerja dan prestasi di Jabatan lmigresen Malaysia Negeri Selangor adalah satu kajian yang dibuat untuk menilai sejauhmana kesan refonnasi pentadbiran ke atas kakitangan awam. Penyelidikan dibuat untuk mengetahui persepsi kakitangan terhadap reformasi pentadbiran yang telah dijalankan, kesan ke atas pelaksanaan kerja dan kesan refonnasi tersebut ke atas prestasi kakitangan awam khasnya di Jabatan lmigresen Malaysia cawangan Shah Alam, Lapangan Terbang Subang dan Kajang. Penyelidikan ini mengambilkira kesan pembaharuan sejak 1980 hingga kini. Kajian berkisar tentang pembaharuan sistem dan prosedur, unsur etika dan nilai•nilai mumi serta pengurusan sistem yang beroperasi kini. Unsur-unsur sampingan seperti motivasi. budaya kerja, …

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Jihad Politik : Suatu Analisis Pemikiran Sa`Id Hawwa, Muhammad Pisol Mat Isa Jan 2000

Jihad Politik : Suatu Analisis Pemikiran Sa`Id Hawwa, Muhammad Pisol Mat Isa

Student Works (2000-2009)

Kajian ini adalah berbentuk Library research. Tujuan utama adalah untuk melihat proses perjalanan politik mengikut kaca mata Islam dan juga menjelaskan beberapa kekeliruan umat Islam dalam isu politik. Kajian ini juga cuba mengulaskan beberapa isu pokok seperti isu pengundian, pembinaan parti Islam, membina negara Islam, menyertai pilihan raya, berbilangan jemaah, bekerja dalam kerajaan bukan Islam, proses penurunan pemimpin melalui kaedah demokrasi dan lain-lain. Kajian ini mengambil Said Hawwa sebagai asas kajian pemikiran. ini kerana penulis mendapati beliau adalah antara tokoh yang terlibat secara langsung dalam politik dan banyak menulis buku-buku yang berkaitan dengannya. Hal ini memudahkan penulis mendapat maklumat dan …

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Penggunaan Al-Damair Dalam Karangan, Manisah Mohd. Nor Jan 2000

Penggunaan Al-Damair Dalam Karangan, Manisah Mohd. Nor

Student Works (2000-2009)

This dissertation, which is entitled 'Usage of "Al-Damair" in Composition Writing An Analytical Study of Incorrect Use of "damir" in Compositions Written by Form IV Malay Students', is a partial fulfillment for Master of Arts, Faculty of modern Languages and Linguistics, The University of Malaya. This thesis has several objectives. The first is to highlight the importance of the proper and precise use of damir in the Arabic Language. The second objectives is to ascertain the level of performance and understanding in the use of damir by Malay students from religious schools. The third is to identify the causes of …

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Penggunaan Isim Ma'rifat Di Kalangan Pelajar-Pelajar Sekolah Menengah Kebangsaan Agama : Satu Analisis Kesilapan, Ali Hinbdul Latif Jan 2000

Penggunaan Isim Ma'rifat Di Kalangan Pelajar-Pelajar Sekolah Menengah Kebangsaan Agama : Satu Analisis Kesilapan, Ali Hinbdul Latif

Student Works (2000-2009)

A research on the use of 'isim' or noun in certain languages in Arabic language is the knowledge threshold which is never been in touched widely and in detail. As a matter of fact, it is recognized as difficult by a lot of language lovers particularly on school students, college students and undergraduates. We normally hear people saying learning Arabic language is the hardest and most challenging. Due to this realization the writer has chosen this research entitled 'The Use Of Isim Ma' rifat Among Students In Religious School: An Analysis Of Mistake'. May be this is the solution to …

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Resilience In Couples With Hearing Impaired Children, Nirmala Devi Naidu R. Rajah Jan 2000

Resilience In Couples With Hearing Impaired Children, Nirmala Devi Naidu R. Rajah

Student Works (2000-2009)

My encounter with a parent who was facing problems in coping with her sensorineural deaf child, prompted me to write about resilience in couples with hearing impaired children. The research questions are: I) Do the couples employ resiliency mechanisms that are effective in dealing with the problem of having a hearing impaired child? 2) What kind of resiliency mechanisms do the couples employ when they encounter the problem of having a hearing impaired child? 3) Does the couples· character indicate that they have the resiliency to deal with stress or adversity together'? The method of this research is conducted using …

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Pembayaran Zakat Padi Di Daerah Pendang, Kedah Darulaman, Mohamad Azam Hussain Jan 2000

Pembayaran Zakat Padi Di Daerah Pendang, Kedah Darulaman, Mohamad Azam Hussain

Student Works (2000-2009)

Government and general conception on the zakat management in Malaysia has been that unsatisfactory. Many factors can be pointed as the cause of the present state of affairs. Based on the past research, most of the problems were qualitatively analysed from empirical data. This research uses quantitative data in analysing the problems arising from the management of zakat through case study on the payment of zakat paddy in District of Pendang, Kedah. The data shows that the total amount of zakat paddy collected by the administrators is much lower than the amount collected from total crop collection from farmers. This …

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Perkamusan Melayu : Sumbangan Data Korpus Berkomputer, Norliza Haji Jamaluddin Jan 2000

Perkamusan Melayu : Sumbangan Data Korpus Berkomputer, Norliza Haji Jamaluddin

Student Works (2000-2009)

This study is on the definition aspect in Malay lexicography with the focus on kamus Melayu Inqqeris Dewan. The definition aspect being discussed in this thesis is on the way the definition is done based on the COBUILD definition practice. The elaboration of every word entry is based on the analysis of the computer corpus data. There are six chapters in this thesis . The first chapter provides the background of the study, the objectives, scope and methodology. Chapter II is on the lexicographic convention and definition practice by the COBUILD and kamus Dewan projects. Chapter III presents the computer …

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Genre In Social Process : The Executive Secretary In Business Environment, Suseela Nair Jan 2000

Genre In Social Process : The Executive Secretary In Business Environment, Suseela Nair

Student Works (2000-2009)

This is a study on genre as a social process in relation to the role of the executive secretary in the business environment. The study examines the way in which linguistics, drawn into the realm of the social sciences, serves as a 'tool' for the analysis of the role of the executive secretary in a business organization. The study provides evidence on how language, emerging from the context and linguistic symbols, shapes persons and behaviour in the work environment of the executive secretary. The focus is on talk interactions of the executive secretary in naturally occurring circumstances. The main talk …

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Information Needs Of Academic Staff At The University Of Malaya In A Digital Environment, Harvinder Kaur Bakhtawar Singh Jan 2000

Information Needs Of Academic Staff At The University Of Malaya In A Digital Environment, Harvinder Kaur Bakhtawar Singh

Student Works (2000-2009)

The aim of this study was to determine the information needs, use and expectations of academic staff at the University of Malaya in a digital environment. A survey research methodology was used, and 328 academic staff members were sent a questionnaire asking for information on their current information seeking patterns, perceptions on role, resources and services provided by the university library, information availability and usage, and their information needs. A total of 113 responses were received, representing a 34.45% rate of return. The findings showed that a majority of the academic staff seeks information for research purposes. 87.6% of the …

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An Epistemological And Methodological Study Of Technology Foresight, Choon Lee Chai Jan 2000

An Epistemological And Methodological Study Of Technology Foresight, Choon Lee Chai

Student Works (2000-2009)

This research is an epistemological and methodological study of technology foresight. The low realisation rate (28%) of technology foresight has put into question as to whether foresight research is a scientific research, and whether foresight method is a scientific method. ln this research, the notion of scientific method is critically analysed. A comparison between physical and social science research is also made in order to highlight their basic similarities and differences. The Delphi method, which is the fundamental method of technology foresight, is epistemologically evaluated, particularly with regards to its basic assumptions and premises. Apart from the above, the research …

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Perkaitan Antara Ibu Bekerja Dan Penyesuaian Remaja Cina Di Sebuah Sekolan Menengah Di Kuala Lumpur, Patricia Devagi Paraman Jan 2000

Perkaitan Antara Ibu Bekerja Dan Penyesuaian Remaja Cina Di Sebuah Sekolan Menengah Di Kuala Lumpur, Patricia Devagi Paraman

Student Works (2000-2009)

The purpose of this study was to investigate the relationship between maternal employment and adolescent Adjustment. Adjustment in this research divided into two category, that is Personal Adjustment and Social Adjustment. Personal Adjustment has six sub-scales, namely Self Reliance, Sense Of Personal Worth, Sense Of Personal Freedom, Sense of Belonging, and Withdrawing Tendencies. Social Adjustment refers to Social Standards, Social Skills, Anti­-Social Tendencies, Family Relations, School Relations and Community Relations.

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The Influence Of Communication Styles Of Division Heads On Subordinates' Organizational Commitment : A Case Study, Sasitheran Krishnan Kutty Nair Jan 2000

The Influence Of Communication Styles Of Division Heads On Subordinates' Organizational Commitment : A Case Study, Sasitheran Krishnan Kutty Nair

Student Works (2000-2009)

This study was conducted at the Public Health Institute (PHI) of the Ministry of Health in Kuala Lumpur to find out the communication sty les of the Division Heads perceived by the subordinates, and their influence on the subordinates' organizational commitment. The survey method was used to collect the necessary information to answer the research questions. The questionnaires were distributed to 125 staff at the Public Health Institute but only 93 completed questionnaires were received. The information that was collected from the respondents was analyzed using percentages, mean, and Correlation Coefficient. The findings of the study show that all the …

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Tahap Kesedaran Kerjaya Pelajar India Di Dua Buah Sekolah Menengah Di Pelabuhan Klang, Raman Annamalai Jan 2000

Tahap Kesedaran Kerjaya Pelajar India Di Dua Buah Sekolah Menengah Di Pelabuhan Klang, Raman Annamalai

Student Works (2000-2009)

The main objective of this research is to get an insight of the career awareness of the Indian students in Port Klang. Apart from the above. this study also intends to identify: the difference in the level of career awareness among different gender and form (class ), the different state of career awareness based on parents occupation, the career awareness of the students based on their choice of occupation, the career awareness between pupils who choose realistic occupation and non realistic occupation, career awareness based on why a particular occupation was chosen. The case study involved 160 form 3 and …

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Pengurusan Kewangan Sekolah : Satu Kajian Kes Di Srjk (T) Dan Srjk (C) Di Rawang (Daerah Gombak) Selangor, Subathirah Ramaloo Jan 2000

Pengurusan Kewangan Sekolah : Satu Kajian Kes Di Srjk (T) Dan Srjk (C) Di Rawang (Daerah Gombak) Selangor, Subathirah Ramaloo

Student Works (2000-2009)

The purpose of this research is to see certain aspects in the management of a schools' finances specially in SRJK (T) and SRJK (C) in Gombak District. The aspects of this research include what are the main sources of income for SRJK (T) and SRJK(C), whether from government sources or other sources, how this money is spent, what are the problems faced by principals of these schools and proposals to enhance the sources of income. Research findings show that monetary sources for these two schools do not show a vast difference. Nevertheless, a difference can be noted in the total …

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Information Needs Of Foreign Women In Malaysia, With Special Reference To The Sudanese Community, Samia Mohamed Malik Jan 2000

Information Needs Of Foreign Women In Malaysia, With Special Reference To The Sudanese Community, Samia Mohamed Malik

Student Works (2000-2009)

The primary aim of this study was to assess the information needs of foreign women in Malaysia, with a particular focus on the Sudanese community. The study identified the main information needs, the sources they used to find the information, their use of the library and the types of materials they utilized in seeking information. A postal questionnaire was used for data collection. Ninety copies of questionnaires were distributed to the Sudanese women living in Kuala Lumpur and Petaling Jaya. The response rate was 73.3%, with 66 out of the 90 questionnaires being returned. The majority of the respondents were …

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Ethnolectal And Sociolectal Creativity In Malaysian Literature With Specific Reference To The Work Of K.S. Maniam, Gianna Cesarano Jan 2000

Ethnolectal And Sociolectal Creativity In Malaysian Literature With Specific Reference To The Work Of K.S. Maniam, Gianna Cesarano

Student Works (2000-2009)

The purpose of this study is to highlight those features of the Malaysian varieties of English found in the creative writing of post-colonial author K. S. Maniam, showing how they are used to enhance characterization, foregrounding ethnicity and emphasizing social status, and to authenticate the cultural setting of his works. Although considerable research has been conducted to date on the features of localized varieties of English in postcolonial literature, specific reference to Maniam's works is mostly restricted to literary themes. Textual analysis of selected works by Maniam is conducted, referring to descriptions of the Malaysian varieties of English compiled by …

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A Descriptive Study On The Research Trends Of Postgraduate Students In The Sciences, Leelawathy Kanapathy Pillai Jan 2000

A Descriptive Study On The Research Trends Of Postgraduate Students In The Sciences, Leelawathy Kanapathy Pillai

Student Works (2000-2009)

The study analyses trends in research activities in the sciences using data from theses submitted to the University of Malaya between 1971 and 1995. A total of 101 theses in nine disciplines in the sciences were studied during the 25- year period (1971-1995). The study is divided into two parts. Part l is based on the information obtained from the 'Acknowledgement' section of all the 101 theses. It looks at the year of theses submission by discipline, distribution of theses submitted by race and gender of the researcher, and distribution of scholarship/grants and tutorship tenure by discipline. Part 2 of …

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Kajian Terhadap Stres Di Kalangan Guru, Wan Anna Salwa Wan Mat Saman Jan 2000

Kajian Terhadap Stres Di Kalangan Guru, Wan Anna Salwa Wan Mat Saman

Student Works (2000-2009)

Pendidikan mempunyai fungsi kepada negara bagi mewujudkan sumber manusia yang berkemampuan mengisi keperluan pembangunan negara dan kepada individu untuk memperkayakan hidup supaya berupaya mengambil bahagian sepenuhnya dalam kehidupan masyarakat dan kemanusiaan sejagat. Untuk itu pendidikan harus diselarikan dengan perubahan sekitar agar ianya tidak ketinggalan dalam mencanai pemikiran dan budaya manusia. Namun begitu di tengah-tengah kepesatan pembangunan sistem pendidikan, ada pihak yang merasa tersepit, iaitu guru. Penilaian dan pemerhatian yang sewajarya diperlukan bagi mengatasi masalah yang menimpa rnereka. lni dikukuhkan lagi dengan hasil kajian yang membuktikan bahawa masalah stres memang berlaku dalam dunia perguruan. Terdapat banyak faktor-falctor yang mempengaruhi kepuasan guru …

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An Analysis Of Malaysian Computer Science And Information Technology Research Publications In Selected International Databases, Yinian Gu Jan 2000

An Analysis Of Malaysian Computer Science And Information Technology Research Publications In Selected International Databases, Yinian Gu

Student Works (2000-2009)

This study analysed Malaysian computer science and information technology research works published within the period 1990 and 1998. The data was collected from three international CD-ROM databases. i.e.. COMPENDEX (1987- 1999), IEL (IEE/IEEE Electronic Library) (1988- 1999). and INSPEC (1990- 1998). The search contributed a total of 389 bibliographic records. Malaysian research contribution in the fields of computer science and in formation technology between 1990 and 1998 indicated two stages of development, i.e.. the exploration period from 1990 to 1994 and the rapid growth period during 1995 to 1998. The most productive period of research publication was 1997. The continuing …

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Language Maintenance And Shift Among The Portuguese Eurasians In The Portuguese Settlement, Sudesh Nicholas Ramachandran Jan 2000

Language Maintenance And Shift Among The Portuguese Eurasians In The Portuguese Settlement, Sudesh Nicholas Ramachandran

Student Works (2000-2009)

This study examines language maintenance and shift among the Portuguese Eurasians living in the Portuguese Settlement in Malacca. Firstly, this study focuses on the use of Kristang in seven domains: work/school, transaction, family, neighbourhood, friendship, entertainment and prayer. Secondly, it investigates the attitude of the subjects towards Kristang, English end Malay. The instrument used in conducting this study is a forty-two item questionnaire administered on sixty-four respondents based on the variables of age, gender and socioeconomic status. The findings indicate that the use of Kristang among the community members is decreasing in almost all the domains studied. The findings also …

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Penilaian Penulisan Buku Tatabahasa Bahasa Melayu : Satu Analisis 'Teori' Atqakum, Rafizah Mohd Rasidi Jan 2000

Penilaian Penulisan Buku Tatabahasa Bahasa Melayu : Satu Analisis 'Teori' Atqakum, Rafizah Mohd Rasidi

Student Works (2000-2009)

Tesis ini adalah satu penilaian terhadap penulisan tiga buah buku tatabahasa bahasa Melayu, iaitu Pelita Bahasa Melayu (Penggal Satu), Tatabahasa Dewan, dan Sintaksis-Wacana "Yang" Dalam Bahasa Melayu. Kajian ini bersifat perbincangan dengan menggunakan 'Teori' Atqakum yang berlandaskan konsep-konsep penting dalam Pengajian Melayu yang lebih serasi dengan bawaan dan jati diri bangsa Melayu. Kajian ini cuba menetapkan ciri-ciri yang perlu ada di dalam penulisan sesebuah buku tatabahasa bahasa Melayu yang ber1andaskan ciri-ciri terbaik serta kekuatan yang ada dalam buku-buku tatabahasa tersebut. Kajian ini juga membuat perbandingan pengupayaan 'Teori' Atqakum berdasarkan buku-buku tatabahasa yang dikaji, serta mengemukakan model cadangan bagi penulisan tatabahasa …

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Pengurusan Bantuan Bencana Negara : Satu Kajian Kes Ke Atas Bahagian Keselamatan Negara, Jabatan Perdana Menteri, Md. Yassin Mustaffa Jan 2000

Pengurusan Bantuan Bencana Negara : Satu Kajian Kes Ke Atas Bahagian Keselamatan Negara, Jabatan Perdana Menteri, Md. Yassin Mustaffa

Student Works (2000-2009)

Pertubuhan Bangsa-Bangsa Bersatu tclah mengistiharkan bahawa abad 1990an sebagai "International Decade for National Disaster Reduction" atau "Abad Mengurangkan Bencana Alam Antarabangsa". Dengan pengistiharan tersebut mengakibatkan kebanyakan dari negara-negara di dunia telah mengarnbil langkah-langkah tersendiri untuk mengurangkan berlakunya bencana alam di negara mereka.. Media massa , memperlihatkan akan kecurigaan orang ramai keatas bertambahnya kejadian-kejadian bencana pada masa kini. Mereka memandang berat dan menyeru agar pihak bertanggungjawab mengambil langkahlangkah tertentu supaya dapat memastikan agar kententeraman awam, keselamatan nyawa dan harta benda mereka terjamin dan selamat dari malapataka, kecemasan dan bencana alam. Lapuran Bencana Dunia 1999 pula menunjukkan bahawa bencana alam kian meningkat …

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Identifying Some Key Areas To Alleviate Poverty Among Women, Sun Nie Goh Jan 2000

Identifying Some Key Areas To Alleviate Poverty Among Women, Sun Nie Goh

Student Works (2000-2009)

This study considered alternatives to traditional poverty measures of which have so far not been applied in the Malaysian context, for Malaysian women in suffering poverty. The target sample of women in poverty are identified by the Ministry of Rural Development 21 l female respondents and 180 male respondents from an urban and a rural area were interviewed. Some key areas were identified. They include education, training, health, food security, nutrition, access to assets and credit, participation in household decision-making and support system. lt is found that poor women in the sample are mostly lowly educated, none of them managed …

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Works Stress Experienced By Administrators In Petaling Jaya Secondary Schools, Rema Ragavan Jan 2000

Works Stress Experienced By Administrators In Petaling Jaya Secondary Schools, Rema Ragavan

Student Works (2000-2009)

The main purpose of the study was to determine the work stress levels of secondary school administrators in Petaling Jaya. The study also aimed to identify the ten major stressors of these administrators. Lastly, the study attempted to determine the relationship between different groups of administrators and their level of work stress. The sample of the study comprised 50 secondary school administrators - 27 principals and 23 assistant administrators (Assistant Principals and Afternoon Supervisors) - from the (urban) district of Petaling Jaya in the state of Selangor. The survey method was employed and a two-part questionnaire was used to collect …

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A Discourse Analysis Of Electronic Mail Message In A Local Business Community, Yong Kiang Ng Jan 2000

A Discourse Analysis Of Electronic Mail Message In A Local Business Community, Yong Kiang Ng

Student Works (2000-2009)

Communication by electronic mail has become a dominant mode of communication both within and between organisations in the last few years, many of which have developed their own in-house electronic systems. More and more of our students will enter the workforce to find that their job involves using the electronic mail system for communication; therefore we need insights into the nature of this mode of communication, and ascertain ways in which we can assist our students in acquiring "its particular characteristics, in the same way we teach spoken English, writing and the use of telephones" (Murray, 1988: 4). ln light …

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A Discourse Analysis Of Three Malaysian Short Stories, Lalitha Velautham Jan 2000

A Discourse Analysis Of Three Malaysian Short Stories, Lalitha Velautham

Student Works (2000-2009)

This is a study that investigates the nativization of rhetorical strategies in three Malaysian short stories. Based on a framework for the analysis of nativization of rhetorical strategies by Kachru (1986), this study investigates rhetorical strategies such as native similes and metaphors, transfer of rhetorical devices for "personalizing" speech interactions, translation of proverbs and idioms, culturally dependent speech styles and syntactic devices. These strategies are investigated to detennine the types of cultural presuppositions drawn upon by the writer to create innovative linguistic realizations that exist in a non-native English context . The data for this study consists of three short …

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A Study Of Learners' Perception Of An Effective Business Negotiation, Zarina Othman Jan 2000

A Study Of Learners' Perception Of An Effective Business Negotiation, Zarina Othman

Student Works (2000-2009)

This study examines learners' perception of an effective business negotiation. It focuses on Business English learners at Universiti Kebangsaan Malaysia . The study was conducted due to the general concern amongst ESP instructors at the Language Faculty regarding the effectiveness of learners' performance in the negotiation task. Many instructors have raised the question of whether learners have actually understood and learnt about business negotiations through the simulated task in the classroom and whether they could actually perform effectively in the real world business negotiations. In search of the answers, the study adopted the effective strategies in negotiations by Cotton & …

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A Study Of Students' Reports Based On 'Acceptability' Standards For Business Reports In The Workplace, Shahizan Shaharuddin Jan 2000

A Study Of Students' Reports Based On 'Acceptability' Standards For Business Reports In The Workplace, Shahizan Shaharuddin

Student Works (2000-2009)

This study is a qualitative exploration of target situation requirements for written business reports. lts main objective is to determine whether a selected group of business students are able to write an analytical report that meets with the 'acceptability' standards for business reports in the workplace. Two Senior Managers from a local organisation in Kuala Lumpur provided the necessary information on the criteria and features they believed to be important in a report as well as the extent to which the students' work met with these criteria. The study made use of the case study method, utilising questionnaires. interviews and …

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